2024 FREIGHTLINER BUSINESS CLASS M2
7 recalls, 0 complaints - 22 TSBs
26V066000 Feb 4, 2026
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Defect Description
Fontaine Modification Company (Fontaine Modification) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The steering gearbox assembly may have been assembled with insufficient oil.
Consequence
A lack of lubrication may cause binding gears and difficulty steering, increasing the risk of a crash.
Remedy
Fontaine Modification will inspect and replace the steering gearbox as necessary, free of charge. Owner notification letters were mailed February 26, 2026. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
25V760000 Nov 4, 2025
SUSPENSION:CRITICAL FASTENERS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2026 Western Star 49X, Freightliner Business Class M2, Freightliner 114SD, Freightliner 108SD, 2021-2026 Western Star 47X, 2021-2023 Freightliner 122SD, 2022 Western Star 48X, and 2023 Western Star 4700 vehicles. The axle clamp faste... Read more
Consequence
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will inspect and tighten the fasteners, as necessary, free of charge. Owner notification letters were mailed December 29, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1027.
25V603000 Sep 11, 2025
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2026 Western Star 47X, Freightliner Business Class M2, FCCC MT55G, 2025-2026 Western Star 49X, Freightliner Cascadia, Freightliner 114SD, FCCC MT45G, FCCC S2RV106, 2026 Thomas Built Buses Saf-T-Liner C2, Freightliner eCascadia, FCCC ... Read more
Consequence
A loss of vehicle steering control increases the risk of a crash.
Remedy
Dealers will inspect and replace the tie rod assembly, as necessary, free of charge. Owner notification letters were mailed November 10, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is D25R2.
25V504000 Aug 6, 2025
STEERING
Defect Description
Fontaine Modification Company (Fontaine Modification) is recalling certain 2022-2024 Freightliner Business Class M2 vehicles. Welds may crack and fail, allowing the Intermediate steering shaft assembly to detach from the steering column.
Consequence
A steering shaft that detaches can result in a loss of steering, increasing the risk of a crash.
Remedy
Fontaine Modification will replace the intermediate steering shaft, free of charge. Owner notification letters are expected to be mailed September 3, 2025. Owners may contact Fontaine Modification customer service at 1-800-366-8246.
24V668000 Sep 10, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner 108SD, 2022-2025 Freightliner 114SD, Freightliner Business Class M2, 2025 Freightliner eM2, 2020-2025 Western Star 49X, 2021-2025 Western Star 47X, and 2022-2025 Western Star 57X vehicles that may be upfitted with a... Read more
Consequence
Brake lights that fail to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy
Dealers will update the ABA software, free of charge. Owner notification letters were mailed October 24, 2024. Owners may contact DTNA customer service at 800-745-8000. DTNA's number for this recall is F1009.
24V335000 May 14, 2024
PARKING BRAKE
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2024-2025 Freightliner Business Class M2 vehicles. The rubber ball seal in the Intellipark Park Valve Modules (PVM) may fracture and cause a leak, which can result in park brake failure or unexpected park brake engagement while driving.
Consequence
Park brake failure or unexpected park brake engagement while driving increases the risk of a crash.
Remedy
Dealers will replace the Intellipark PVM, free of charge. Owner notification letters were mailed August 2, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1000.
23V299000 Apr 26, 2023
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and t... Read more
Consequence
Understeering during a J-turn may increase the risk of a crash.
Remedy
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
No complaints found for this vehicle.
Technical Service Bulletins, 2024 FREIGHTLINER BUSINESS CLASS M2
22 manufacturer communications from 16 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 9 |
| 110000 ELECTRICAL SYSTEM | 7 |
| 060000 ENGINE AND ENGINE COOLING | 2 |
| 030000 SERVICE BRAKES, HYDRAULIC | 1 |
| 050000 PARKING BRAKE | 1 |
| 100000 POWER TRAIN | 1 |
| 130000 VISIBILITY | 1 |
SF687
Apr 30, 2024
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Under-Hood Utility Lamp
ICI24-018
Apr 30, 2024
110000 ELECTRICAL SYSTEM
Important Campaign Information letter for SF687 Revised Bulletin
SS3144-FTL
Apr 25, 2024
060000 ENGINE AND ENGINE COOLING
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
ICI24-016
Apr 23, 2024
110000 ELECTRICAL SYSTEM
Important Campaign Information letter for SF687 Campaign Suspended
SF690
Apr 18, 2024
350000 EQUIPMENT
Revised Field Service Campaign for SiriusXM SDAR Antenna. REVISION: A step was added (step two) to the work instruction directing the technicians to Park the vehicle on a level surface, shut down the engine, set the parking brake and chock
SF690
Apr 15, 2024
350000 EQUIPMENT
Field Service Campaign for SiriusXM SDAR Antenna.
SF687
Apr 4, 2024
110000 ELECTRICAL SYSTEM
Field Service Campaign for Under-Hood Utility Lamp
TSB54-363-FTL
Feb 14, 2024
130000 VISIBILITY
Technical Service Bulletin for Air Conditioner Clutch Continuously Engaged on M2 Plus Vehicles
SF683
Feb 7, 2024
060000 ENGINE AND ENGINE COOLING
Field Service Campaign for Detroit Engine Fan HVAC Integration
SF679
Feb 2, 2024
350000 EQUIPMENT
Revised Field Service Campaign for Virtual Technician Module. REVISION: The parts table has been updated.
ICI24-004
Feb 2, 2024
350000 EQUIPMENT
Important Campaign Information letter for SF679 Bulletin Revision. REVISION: The parts table has been updated.
SF679
Jan 26, 2024
350000 EQUIPMENT
Field Service Campaign for Virtual Technician Module
SS3125-FTL
Nov 30, 2023
350000 EQUIPMENT
Service Solution for M2+ Detroit Engines with TEM Interlock Speed Control
SS3125-FTL
Nov 30, 2023
110000 ELECTRICAL SYSTEM
Service Solution for M2+ Detroit Engines with TEM Interlock Speed Control
ICI23-043
Nov 17, 2023
100000 POWER TRAIN
Important Campaign Information Letter for SF680 Allison TCM Software Update / TT9108EN
SF672_V4
Nov 3, 2023
350000 EQUIPMENT
Revised Field Service Campaign for Common Telematics Platform Software Update
SF672_V4
Nov 3, 2023
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Common Telematics Platform Software Update
SS3128
Oct 23, 2023
050000 PARKING BRAKE
Service Solution for M2+ Park Brake Reminder
CALFTL42-009
Oct 19, 2023
030000 SERVICE BRAKES, HYDRAULIC
Customer Advisory Letter for 6-Inch Slack Adjusters Causing the Brakes to Over-Adjust and Drag
CALFTL54-030
Jun 13, 2023
350000 EQUIPMENT
Customer Advisory Letter for Bendix Blind Spotter Sensor Installation
SF672
Jun 2, 2023
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform Software Update
SF672
Jun 2, 2023
110000 ELECTRICAL SYSTEM
Field Service Campaign for Common Telematics Platform Software Update
NHTSA Safety Investigations, FREIGHTLINER BUSINESS CLASS M2
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA16001
Opened: Feb 3, 2016 , Closed: Sep 10, 2021
CNG Fuel System Integrity
The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent wi... Read more
PE14020
Opened: Jul 7, 2014 , Closed: Feb 5, 2016
CNG Fuel System Integrity
On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment... Read more
PE13001
Opened: Jan 15, 2013 , Closed: Apr 11, 2013
SmartPlex Multiplexer Module Failure
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles may allegedly experience a SmartPlex electronic multiplexing switch hub module failure. This failure may result in inadvertent activation of acce... Read more
PE11028
Opened: Aug 29, 2011 , Closed: Nov 22, 2011
Output shaft failure and separation
On August 29th 2011 the Office of Defects Investigations (ODI) opened this Preliminary Evaluation (PE11-028) on Daimler Trucks North America (DTNA) for output shaft failures located in the forward-rear axle carrier of certain class 8 vehicles equipped with Arvin Meritor RT series output shaft assemb... Read more
PE10007
Opened: Feb 3, 2010 , Closed: May 23, 2010
Stop Lamps Intermittent
This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler fi... Read more
FREIGHTLINER BUSINESS CLASS M2 - All Years Overview
Complete safety history for the FREIGHTLINER BUSINESS CLASS M2 across all model years (2000, 2027).
285
Total Recalls
62
Total Complaints
5
Investigations
3
Reported Crashes
3
Reported Fires
1
Reported Deaths
FREIGHTLINER BUSINESS CLASS M2 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 5 | 0 | View |
| 2025 | 11 | 1 | View |
| 2024 (current) | 7 | 0 | |
| 2023 | 7 | 1 | View |
| 2022 | 9 | 1 | View |
| 2021 | 14 | 2 | View |
| 2020 | 12 | 8 | View |
| 2019 | 23 | 0 | View |
| 2018 | 16 | 0 | View |
| 2017 | 15 | 1 | View |
| 2016 | 16 | 1 | View |
| 2015 | 14 | 4 | View |
| 2014 | 10 | 0 | View |
| 2013 | 11 | 0 | View |
| 2012 | 12 | 4 | View |
| 2011 | 8 | 0 | View |
| 2010 | 10 | 0 | View |
| 2009 | 8 | 2 | View |
| 2008 | 14 | 3 | View |
| 2007 | 17 | 4 | View |
| 2006 | 13 | 11 | View |
| 2005 | 9 | 10 | View |
| 2004 | 10 | 8 | View |
| 2003 | 5 | 1 | View |
| 2002 | 5 | 0 | View |
| 2001 | 2 | 0 | View |
| 2000 | 1 | 0 | View |