2014 FREIGHTLINER BUSINESS CLASS M2
10 recalls, 0 complaints - 857 TSBs
21V067000 Feb 11, 2021
POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2014-2019 Freightliner Business Class M2 vehicles. The retaining clip that connects the transmission oil cooler line to the in-tank oil cooler may fail, possibly resulting in a transmission fluid leak.
Consequence
If a rapid loss of transmission fluid occurs while driving, it could result in a road hazard for other motorists, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the retaining clip with a collar and clamp connection, free of charge. The recall began on April 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-874.
20V214000 Apr 14, 2020
EXTERIOR LIGHTING
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Ca... Read more
Consequence
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
18V503000 Jul 31, 2018
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the t... Read more
Consequence
A tie-rod failure would cause a disconnect between the front wheels, resulting in a loss of steering ability, thereby increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
16V634000 Aug 31, 2016
POWER TRAIN:AXLE HUBS
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. T... Read more
Consequence
If a wheel separates from the axle, there would be an increased risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
16V206000 Apr 12, 2016
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake... Read more
Consequence
Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.
15V616000 Oct 1, 2015
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulativ... Read more
Consequence
If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy
DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.
15V586000 Sep 22, 2015
SUSPENSION:REAR
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2016 Freightliner Business Class M2, 108SD, and 114SD trucks manufactured April 30, 2013, to September 14, 2015. Due to incorrect positioning, the rear disk brake calipers may contact the spring suspension reducing rear br... Read more
Consequence
A reduction in braking performance can increase the risk of a crash.
Remedy
DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, free of charge. The recall began on November 13, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-688.
13V634000 Dec 16, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software ... Read more
Consequence
The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy
DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
13V604000 Nov 29, 2013
SEAT BELTS
Defect Description
Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt b... Read more
Consequence
If the latch plate remains partially engaged after the button is pressed, egress from the vehicle could be hindered which would increase the risk of injury in the event of an emergency.
Remedy
DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-654.
13V496000 Oct 17, 2013
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner Business Class M2 emergency vehicles manufactured January 29, 2013, through July 12, 2013. The software that shuts down the engine in the event of a vehicle problem may not have been disabled on certain vehicles i... Read more
Consequence
During certain emergency operations, engine shutdown could hamper rescue operations, increasing the risk of injury.
Remedy
DTNA will notify owners and dealers will update the engine software, free of charge. The recall began on December 2, 2013. Owners may contact DTNA at 1-503-745-5219. DTNA's recall number is FL-648, 13R-1.
No complaints found for this vehicle.
Technical Service Bulletins, 2014 FREIGHTLINER BUSINESS CLASS M2
857 manufacturer communications from 569 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 111 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 90 |
| 060000 ENGINE AND ENGINE COOLING | 84 |
| 060000 ENGINE (PWS) | 69 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 48 |
| 110000 ELECTRICAL SYSTEM | 46 |
| 070000 FUEL SYSTEM, GASOLINE | 42 |
| 080000 FUEL SYSTEM, DIESEL | 41 |
SB49-042
Feb 15, 2022
060000 ENGINE AND ENGINE COOLING
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
CSR 520
Jul 28, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect that relates to motor vehicle safety exists on specific model year 2014 through 2019 Freightliner Business Class M2 vehicles m
CSR 520
Jul 28, 2021
350000 EQUIPMENT
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect that relates to motor vehicle safety exists on specific model year 2014 through 2019 Freightliner Business Class M2 vehicles m
CSR 520
Jul 28, 2021
060000 ENGINE AND ENGINE COOLING
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division, has decided that a defect that relates to motor vehicle safety exists on specific model year 2014 through 2019 Freightliner Business Class M2 vehicles m
WI21-009
Apr 19, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after Ap
16TS-08REV
Apr 19, 2021
060000 ENGINE AND ENGINE COOLING
Detroit Technical Service Letter for DD13 Cylinder Head and Cylinder Head Gasket Change.
WI21-008
Apr 6, 2021
350000 EQUIPMENT
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
D21R1
Apr 6, 2021
060000 ENGINE AND ENGINE COOLING
Detroit Emission Recall for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in the state of California will require reprogramming to a min
SB83-155
Mar 24, 2021
350000 EQUIPMENT
Updated Freightliner Service Bulletin for Espar Service Information. This bulletin replaces the version dated January 1, 2015. New Cascadia has been added to the model list.
SB54-308
Feb 25, 2021
350000 EQUIPMENT
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
SB54-308
Feb 25, 2021
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
D21M2
Feb 19, 2021
060000 ENGINE AND ENGINE COOLING
DDC Field Service Campaign for GHG14 DETROIT DD13 with One-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minimum of th
TechTalk8073
Feb 2, 2021
060000 ENGINE AND ENGINE COOLING
Discussion regarding unit shutting down
TechTalk8073
Feb 2, 2021
070000 FUEL SYSTEM, GASOLINE
Discussion regarding unit shutting down
SB35-036
Dec 23, 2020
100000 POWER TRAIN
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part
WP20-018R
Dec 8, 2020
010000 STEERING
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018R
Dec 8, 2020
100000 POWER TRAIN
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018
Dec 7, 2020
010000 STEERING
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
100000 POWER TRAIN
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
350000 EQUIPMENT
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
SB54-278
Oct 27, 2020
110000 ELECTRICAL SYSTEM
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. Wh
SB54-278
Oct 27, 2020
350000 EQUIPMENT
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. Wh
SB35-036
Oct 7, 2020
100000 POWER TRAIN
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
SB35-036
Oct 7, 2020
350000 EQUIPMENT
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
JOYSON LTR
Sep 29, 2020
150000 SEAT BELTS
Joyson Safety Systems letter informing DTNA about Hikone Webbing Investigation. JSS is near completion of an initial investigation regarding data integrity issues at the seatbelt webbing manufacturing facility in Hikone, Japan acquired fro
TechTalk4725
Sep 22, 2020
010000 STEERING
Tech Talk discussion about power steering fluid.
TechTalk4725
Sep 22, 2020
350000 EQUIPMENT
Tech Talk discussion about power steering fluid.
TechTalk7679
Sep 15, 2020
060000 ENGINE AND ENGINE COOLING
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
TechTalk7658
Sep 15, 2020
110000 ELECTRICAL SYSTEM
Tech Talk discussion on M-2 gauges inoperative at times.
TechTalk7658
Sep 15, 2020
350000 EQUIPMENT
Tech Talk discussion on M-2 gauges inoperative at times.
D20M9
Sep 1, 2020
060000 ENGINE AND ENGINE COOLING
Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
D20M9
Sep 1, 2020
350000 EQUIPMENT
Detroit Diesel Field Service Campaign for Engine Emission Label Replacement. Certain DETROIT heavy-duty engines installed in various applications will require reprogramming and engine emission label replacement.
SB54-315
Aug 7, 2020
100000 POWER TRAIN
Service Bulletin for Powertrain PDM and Main PDM Bracket Modi??A?A?cation. This bulletin replaces the version dated 10/31/2019. The build date section has been added.
SB54-315
Aug 7, 2020
350000 EQUIPMENT
Service Bulletin for Powertrain PDM and Main PDM Bracket Modi??A?A?cation. This bulletin replaces the version dated 10/31/2019. The build date section has been added.
SB54-315
Aug 7, 2020
353000 EQUIPMENT:ELECTRICAL
Service Bulletin for Powertrain PDM and Main PDM Bracket Modi??A?A?cation. This bulletin replaces the version dated 10/31/2019. The build date section has been added.
SB54-315
Aug 7, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Bulletin for Powertrain PDM and Main PDM Bracket Modi??A?A?cation. This bulletin replaces the version dated 10/31/2019. The build date section has been added.
SB31-043
Jul 28, 2020
022000 SUSPENSION:REAR
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The
SB31-043
Jul 28, 2020
350000 EQUIPMENT
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The
20TS-05
Jul 27, 2020
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible i
SB54-334
Jul 24, 2020
110000 ELECTRICAL SYSTEM
Service Bulletin for Front Lighting Ground Splice Pack Failure. The left and right hood lighting of these vehicles have separate ground paths to the frame and use the same splice pack parts. The splice packs are part of the hood commodity a
SB54-334
Jul 24, 2020
120000 EXTERIOR LIGHTING
Service Bulletin for Front Lighting Ground Splice Pack Failure. The left and right hood lighting of these vehicles have separate ground paths to the frame and use the same splice pack parts. The splice packs are part of the hood commodity a
SB60-171
Jul 10, 2020
162300 STRUCTURE:BODY:DOOR
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and d
CALM2CHM
May 15, 2020
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for inspection of the M2 chassis module. Inspecting for heat damage on Pin J and Pin S.
WI20-008
Apr 27, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand throug
WP20-006
Apr 23, 2020
350000 EQUIPMENT
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered fr
WP20-007
Apr 23, 2020
350000 EQUIPMENT
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage
D20M1
Apr 23, 2020
060000 ENGINE AND ENGINE COOLING
Updated DDC Field Service Campaign for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minim
D20M1
Apr 23, 2020
118000 ELECTRICAL SYSTEM:SOFTWARE
Updated DDC Field Service Campaign for GHG14 DETROIT DD13 with Two-Box Aftertreatment Software Reprogramming. Certain Detroit Model Year 2013 to 2015 GHG14 DD13 engines that are registered in California will require reprogramming to a minim
WP20-005
Apr 22, 2020
350000 EQUIPMENT
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC)
WI20-004
Apr 21, 2020
060000 ENGINE AND ENGINE COOLING
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments
WI20-004
Apr 21, 2020
350000 EQUIPMENT
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments
SB54-327
Apr 17, 2020
110000 ELECTRICAL SYSTEM
Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering
SB54-327
Apr 17, 2020
280000 BACK OVER PREVENTION
Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering
SS1034679
Mar 18, 2020
110000 ELECTRICAL SYSTEM
Service Solution for M2 ABS Wiring Harness Rubs On Forward Cab Mount. ABS chassis harness is rubbing on the rear of the driver side forward cab mounting bracket on M2 106 trucks with a 160 MM Cab Hgt. This may cause open or shorted circuits
02.2020 Campaign
Mar 4, 2020
350000 EQUIPMENT
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SB54-319
Nov 20, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive environments.
SB54-319
Nov 20, 2019
350000 EQUIPMENT
Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive environments.
SB54-308
Nov 1, 2019
350000 EQUIPMENT
Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968). The prior submission added new screenshots. This revision adds clarification for vehicle programming.
SB54-315
Nov 1, 2019
100000 POWER TRAIN
Service Bulletin about the powertrain PDM and Main PDM bracket being modified to reduce stress and vibration to the Powertrain Power Distribution Module (PTPDM).
SB54-315
Nov 1, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin about the powertrain PDM and Main PDM bracket being modified to reduce stress and vibration to the Powertrain Power Distribution Module (PTPDM).
SB54-315
Nov 1, 2019
350000 EQUIPMENT
Service Bulletin about the powertrain PDM and Main PDM bracket being modified to reduce stress and vibration to the Powertrain Power Distribution Module (PTPDM).
ICI19-053
Oct 29, 2019
060000 ENGINE AND ENGINE COOLING
Important Campaign Information notice for field service campaign D18M3 being revised which added additional repair information,
SB54-308
Oct 29, 2019
350000 EQUIPMENT
Service bulletin describing that the DiagnoticLink screen images for Chassis ECU programming have ben updated.
D18M3REV1
Oct 28, 2019
060000 ENGINE AND ENGINE COOLING
Field Service Campaign Revision for heavy duty engine platform oil suction manifold. Additional repairs section added.
17TS9
Oct 25, 2019
060000 ENGINE AND ENGINE COOLING
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
SB32-054
Sep 27, 2019
020000 SUSPENSION
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
SB47-027
Sep 27, 2019
070000 FUEL SYSTEM, GASOLINE
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
19TL-15
Sep 27, 2019
060000 ENGINE AND ENGINE COOLING
Tool Letter for ICC5 Programming Cable
19TL-15
Sep 27, 2019
350000 EQUIPMENT
Tool Letter for ICC5 Programming Cable
D19M4
Sep 27, 2019
160000 STRUCTURE
Field Service Campaign Bulletin for DetroitTM Axle M2 Chassis Stabilizer Bracket Inspection
sb54299
Sep 4, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer installed in production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.
sb32-054
Sep 4, 2019
020000 SUSPENSION
Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed on the rear drive axles at the factory. This can result in cracking at the transverse rod tower where it is welded to the axle housin
D18M3-REV 1
Sep 4, 2019
060000 ENGINE AND ENGINE COOLING
Revised Field Service Campaign for Heavy Duty Engine Platform Oil Suction Manifold on DD3, DD15, DD16 Engines for Model Year 2014
D18M3-REV 1
Sep 4, 2019
350000 EQUIPMENT
Revised Field Service Campaign for Heavy Duty Engine Platform Oil Suction Manifold on DD3, DD15, DD16 Engines for Model Year 2014
18SP725Rev
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP725Rev
Aug 7, 2019
350000 EQUIPMENT
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP725Rev
Aug 7, 2019
060000 ENGINE (PWS)
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19-008WI
Aug 7, 2019
350000 EQUIPMENT
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TL-9
Aug 7, 2019
020000 SUSPENSION
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
19TL-9
Aug 7, 2019
200000 WHEELS
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
19TL-9
Aug 7, 2019
350000 EQUIPMENT
DTNA Special Tools Group has approved the use of Haweka Axis4000 aftermarket alignment system for use on DTNA products at DTNA service locations. The Axis4000 system uses the reference points required by DTNA for precise, accurate, and repe
0419-19SPN521030
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Updates to troubleshooting guides in Diagnostic Link with newest version
19TS-6
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
19TS-6
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
19TS-6
Aug 7, 2019
110000 ELECTRICAL SYSTEM
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
SPN 3563 / FMI 2
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
SPN 3563 / FMI 2
Aug 7, 2019
350000 EQUIPMENT
HDEP GHG17 engines are not equipped with turbo wastegates. Steps in this troubleshooting involving wastegates were removed.
0107-19 GHG17
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
0107-19 GHG17
Aug 7, 2019
063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
Service Bulletin to testing of EGR Cooler Water Manifold Assembly in DD13 engines.
0607-19
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin to updated the Fuel Injector Harness sections and relocated to Engine Electrical section.
0305-19 SPN 2000
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat Message is no Longer Arriving)
0305-19 SPN 2000
Aug 7, 2019
110000 ELECTRICAL SYSTEM
Service Information Bulletin for Communication Loss with a Common Powertrain Controller (CPC) Module (CPC Heartbeat Message is no Longer Arriving)
0609-19
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0609-19
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
19-009WI
Aug 5, 2019
160000 STRUCTURE
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
sb54299
Aug 5, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin provided to customers regarding ICU3 to ICU3S Replacement
fp46907
Apr 30, 2019
010000 STEERING
Steering Intermediate Shaft Replacement
sb54308
Apr 24, 2019
100000 POWER TRAIN
DiagnosticLink support programming of both chassis and powertrain ECUs
DOC-1034220
Mar 22, 2019
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
SS 1034220 SSI Ultrasonic Fuel Level Sensor Information
Showing 100 of 857 bulletins.
NHTSA Safety Investigations, FREIGHTLINER BUSINESS CLASS M2
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA16001
Opened: Feb 3, 2016 , Closed: Sep 10, 2021
CNG Fuel System Integrity
The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent wi... Read more
PE14020
Opened: Jul 7, 2014 , Closed: Feb 5, 2016
CNG Fuel System Integrity
On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment... Read more
PE13001
Opened: Jan 15, 2013 , Closed: Apr 11, 2013
SmartPlex Multiplexer Module Failure
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles may allegedly experience a SmartPlex electronic multiplexing switch hub module failure. This failure may result in inadvertent activation of acce... Read more
PE11028
Opened: Aug 29, 2011 , Closed: Nov 22, 2011
Output shaft failure and separation
On August 29th 2011 the Office of Defects Investigations (ODI) opened this Preliminary Evaluation (PE11-028) on Daimler Trucks North America (DTNA) for output shaft failures located in the forward-rear axle carrier of certain class 8 vehicles equipped with Arvin Meritor RT series output shaft assemb... Read more
PE10007
Opened: Feb 3, 2010 , Closed: May 23, 2010
Stop Lamps Intermittent
This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler fi... Read more
FREIGHTLINER BUSINESS CLASS M2 - All Years Overview
Complete safety history for the FREIGHTLINER BUSINESS CLASS M2 across all model years (2000, 2027).
285
Total Recalls
62
Total Complaints
5
Investigations
3
Reported Crashes
3
Reported Fires
1
Reported Deaths
FREIGHTLINER BUSINESS CLASS M2 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 5 | 0 | View |
| 2025 | 11 | 1 | View |
| 2024 | 7 | 0 | View |
| 2023 | 7 | 1 | View |
| 2022 | 9 | 1 | View |
| 2021 | 14 | 2 | View |
| 2020 | 12 | 8 | View |
| 2019 | 23 | 0 | View |
| 2018 | 16 | 0 | View |
| 2017 | 15 | 1 | View |
| 2016 | 16 | 1 | View |
| 2015 | 14 | 4 | View |
| 2014 (current) | 10 | 0 | |
| 2013 | 11 | 0 | View |
| 2012 | 12 | 4 | View |
| 2011 | 8 | 0 | View |
| 2010 | 10 | 0 | View |
| 2009 | 8 | 2 | View |
| 2008 | 14 | 3 | View |
| 2007 | 17 | 4 | View |
| 2006 | 13 | 11 | View |
| 2005 | 9 | 10 | View |
| 2004 | 10 | 8 | View |
| 2003 | 5 | 1 | View |
| 2002 | 5 | 0 | View |
| 2001 | 2 | 0 | View |
| 2000 | 1 | 0 | View |