2010 FREIGHTLINER BUSINESS CLASS M2
10 recalls, 0 complaints - 740 TSBs
20V214000 Apr 14, 2020
EXTERIOR LIGHTING
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Ca... Read more
Consequence
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
16V206000 Apr 12, 2016
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2010-2017 Freightliner M2 Business Class, 108SD, 114SD, and Columbia trucks manufactured from January 6, 2010, through February 29, 2016, equipped with certain Bendix rear disk brakes and spring suspensions. The rear disk brake... Read more
Consequence
Caliper contact with the spring suspension may reduce the braking effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will correct the orientation of the rear brake calipers, as necessary, free of charge. The recall began on June 8, 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's recall number for this campaign is FL-705.
13V634000 Dec 16, 2013
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2014 model year Freightliner Business Class M2 and Freightliner Custom Chassis MT45 and MT55 chassis manufactured August 27, 2008, through December 10, 2013 and equipped with Eaton hybrid automated transmissions. The software ... Read more
Consequence
The increase in engine speed may result in unintended acceleration, increasing the risk of a crash.
Remedy
DTNA will notify owners and dealers will update the hybrid transmission software, free of charge. The recall began on February 5, 2014. Owners may contact DTNA at 1-503-745-6910. DTNA's recall number is FL-657.
12V405000 Aug 16, 2012
EQUIPMENT
Defect Description
Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks wh... Read more
Consequence
Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
12V074000 Feb 28, 2012
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT ... Read more
Consequence
A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy
DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
11V008000 Jan 7, 2011
SEAT BELTS:FRONT:ANCHORAGE
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 FREIGHTLINER BUSINESS CLASS M2 VEHICLES MANUFACTURED FROM AUGUST 25, 2009, THROUGH SEPTEMBER 3, 2009. THESE VEHICLES WERE BUILT WITH OUT OF SPECIFICATION INBOARD SEAT BELT ANCHOR PLATES THAT ARE NOT AS ROBUST AS INTENDED.
Consequence
IN THE EVENT OF AN A CRASH, THE SEAT BELT ANCHORAGE MAY NOT CONTINUE TO HOLD IN PLACE THE SEAT BELT APPARATUS, INCREASING THE RISK OF THE BELT NOT RESTRAINING THE SEAT OCCUPANT AS INTENDED, AND INCREASING THE RISK OF INJURY TO THE OCCUPANT.
Remedy
DAIMLER TRUCKS WILL REPAIR THE VEHICLES AND REPLACE THE EXISTING SEAT BELT ANCHOR AS NECESSARY FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 11, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
10V472000 Oct 8, 2010
ENGINE AND ENGINE COOLING
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2010 FREIGHTLINER BUSINESS CLASS M2, CUSTOM CHASSIS MT45, S2 CHASSIS, AND STERING ACTERRA VEHICLES MANUFACTURED FROM OCTOBER 5, 2006, THROUGH MAY 24, 2010, EQUIPPED WITH EPA 2007 MBE 900 DETROIT DIESEL ENGINES. ENGINE SOFTWARE MAY NOT REA... Read more
Consequence
UNEXPECTED SHUTDOWN OF A VEHICLE MAY INCREASE THE RISK OF A CRASH. OVERHEATING OF THE AFTERTREATMENT DEVICE WITHOUT ENGINE SHUTDOWN MAY RESULT IN A FIRE.
Remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DETROIT DIESEL FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 30, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
10V322000 Jul 13, 2010
STEERING:COLUMN
Defect Description
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 FREIGHTLINER BUSINESS CLASS M2, STERLING ACTERRA, A-LINE, AND L-LINE HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 8, 2008 THROUGH APRIL 20, 2009 EQUIPPED WITH TRW IGEN3 INTERMEDIATE STEERING COLUMNS. THE WELD AROUND THE IGEN3 STEERING... Read more
Consequence
MISLOCATED WELDS MAY RESULT IN TORSIONAL AND AXIAL STRENGTH FALLING BELOW ACCEPTABLE LEVELS. THIS CONDITION COULD RESULT IN SEPARATION OF THE STEERING COLUMN, LOSS OF STEERING CONTROL AND A VEHICLE CRASH WITHOUT WARNING.
Remedy
DTNA WILL NOTIFY OWNERS AND THE BUSES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 23, 2010. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
10V178000 Apr 30, 2010
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Defect Description
DTNA IS RECALLING CERTAIN MODEL YEAR 2005 THROUGH 2011 FREIGHTLINER BUSINESS CLASS C2, FCCC B2 CHASSIS, S2 CHASSIS, AND MC CHASSIS MANUFACTURED BEGINNING JANUARY 19, 2005 THROUGH APRIL 16, 2010. THE STOP LAMPS MAY BE INTERMITTENT DURING LIGHT BRAKE APPLICATIONS.
Consequence
THE STOP LAMPS MAY NOT PROPERLY INDICATE THAT THE SERVICE BRAKES ARE APPLIED WHICH MAY LEAD TO A CRASH WITHOUT WARNING.
Remedy
DTNA WILL NOTIFY OWNERS AND REPAIRS WILL BE PERFORMED BY DTNA DEALERSHIPS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MAY 27, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
09V355000 Sep 15, 2009
STEERING:COLUMN
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2010 THOMAS BUILT SCHOOL BUSES AND FREIGHTLINER BUSINESS CLASS M2 MEDIUM DUTY TRUCKS AND FREIGHTLINER CUSTOM CHASSIS S2 VEHICLES MANUFACTURED BETWEEN APRIL 21 AND JULY 2, 2009, EQUIPPED WITH TRW IGEN 3 INTERMEDIATE STEERING COLUMNS. THE WELD AROUND THE... Read more
Consequence
MISLOCATED WELDS MAY RESULT IN TORSIONAL AND AXIAL STRENGTH FALLING BELOW ACCEPTABLE LEVELS. THIS CONDITION COULD RESULT IN SEPARATION OF THE STEERING COLUMN, LOSS OF STEERING CONTROL AND A VEHICLE CRASH WITHOUT WARNING.
Remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE VEHICLES WILL BE REPAIRED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 6, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
No complaints found for this vehicle.
Technical Service Bulletins, 2010 FREIGHTLINER BUSINESS CLASS M2
740 manufacturer communications from 524 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 84 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 81 |
| 060000 ENGINE AND ENGINE COOLING | 70 |
| 070000 FUEL SYSTEM, GASOLINE | 48 |
| 060000 ENGINE (PWS) | 47 |
| 080000 FUEL SYSTEM, DIESEL | 42 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 40 |
| 110000 ELECTRICAL SYSTEM | 38 |
WI21-009
Apr 19, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after Ap
WI21-008
Apr 6, 2021
350000 EQUIPMENT
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
SB54-308
Feb 25, 2021
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
SB54-308
Feb 25, 2021
350000 EQUIPMENT
Freightliner Service Bulletin for Programming Chassis Electronic Control Units (ECUs) With DiagnosticLink.
TechTalk8100
Feb 12, 2021
110000 ELECTRICAL SYSTEM
Tech Talk discussion on Location of terminating resistor on 2010 M2.
SB35-036
Dec 23, 2020
100000 POWER TRAIN
Revised Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Revision removed steps instructing removal and installation of wheels. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part
WP20-018R
Dec 8, 2020
100000 POWER TRAIN
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018R
Dec 8, 2020
010000 STEERING
Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been
WP20-018
Dec 7, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
350000 EQUIPMENT
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
100000 POWER TRAIN
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
WP20-018
Dec 7, 2020
010000 STEERING
Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A
SB54-278
Oct 27, 2020
350000 EQUIPMENT
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. Wh
SB54-278
Oct 27, 2020
110000 ELECTRICAL SYSTEM
Updated Freightliner Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. This bulletin replaces the version dated 5/31/2017. Information is added about the BCT-460DTNA PowerNet Assessment Tool. Wh
SB35-036
Oct 7, 2020
350000 EQUIPMENT
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
SB35-036
Oct 7, 2020
100000 POWER TRAIN
Freightliner Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
TechTalk4725
Sep 22, 2020
350000 EQUIPMENT
Tech Talk discussion about power steering fluid.
TechTalk4725
Sep 22, 2020
010000 STEERING
Tech Talk discussion about power steering fluid.
TechTalk7658
Sep 15, 2020
350000 EQUIPMENT
Tech Talk discussion on M-2 gauges inoperative at times.
TechTalk7658
Sep 15, 2020
110000 ELECTRICAL SYSTEM
Tech Talk discussion on M-2 gauges inoperative at times.
TechTalk7679
Sep 15, 2020
060000 ENGINE AND ENGINE COOLING
Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.
SB31-043
Jul 28, 2020
350000 EQUIPMENT
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The
SB31-043
Jul 28, 2020
022000 SUSPENSION:REAR
Freightliner Service Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The
20TS-05
Jul 27, 2020
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible i
SB60-171
Jul 10, 2020
162300 STRUCTURE:BODY:DOOR
Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and d
WI20-008
Apr 27, 2020
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand throug
WP20-007
Apr 23, 2020
350000 EQUIPMENT
Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage
WP20-006
Apr 23, 2020
350000 EQUIPMENT
Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered fr
WP20-005
Apr 22, 2020
350000 EQUIPMENT
Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC)
WI20-004
Apr 21, 2020
350000 EQUIPMENT
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments
WI20-004
Apr 21, 2020
060000 ENGINE AND ENGINE COOLING
Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments
SB54-327
Apr 17, 2020
280000 BACK OVER PREVENTION
Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering
SB54-327
Apr 17, 2020
110000 ELECTRICAL SYSTEM
Service Bulletin for Lengthening the Backup Light Harness. Though the backup light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering
SS1034679
Mar 18, 2020
110000 ELECTRICAL SYSTEM
Service Solution for M2 ABS Wiring Harness Rubs On Forward Cab Mount. ABS chassis harness is rubbing on the rear of the driver side forward cab mounting bracket on M2 106 trucks with a 160 MM Cab Hgt. This may cause open or shorted circuits
02.2020 Campaign
Mar 4, 2020
350000 EQUIPMENT
Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers
SB54-319
Nov 20, 2019
350000 EQUIPMENT
Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive environments.
SB54-319
Nov 20, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin for severe duty main PDM installation for vehicles operating in severe moisture and/or corrosive environments.
SB54-308
Nov 1, 2019
350000 EQUIPMENT
Service Bulletin revision to an earlier submission of SB54-308 for October 2019 (19MC2968). The prior submission added new screenshots. This revision adds clarification for vehicle programming.
SB54-308
Oct 29, 2019
350000 EQUIPMENT
Service bulletin describing that the DiagnoticLink screen images for Chassis ECU programming have ben updated.
17TS9
Oct 25, 2019
060000 ENGINE AND ENGINE COOLING
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19TL-15
Sep 27, 2019
350000 EQUIPMENT
Tool Letter for ICC5 Programming Cable
19TL-15
Sep 27, 2019
060000 ENGINE AND ENGINE COOLING
Tool Letter for ICC5 Programming Cable
SB47-027
Sep 27, 2019
070000 FUEL SYSTEM, GASOLINE
Service Bulletin for Equiflo Fuel System Breather Tube Inspection
SB32-054
Sep 27, 2019
020000 SUSPENSION
Service Bulletin for Hendrickson HaulMaax Rear Suspension Transverse Torque Rod Tower Bracket Replacement
sb32-054
Sep 4, 2019
020000 SUSPENSION
Service Bulletin to fix vehicles which may have an incorrect transverse torque rod tower bracket installed on the rear drive axles at the factory. This can result in cracking at the transverse rod tower where it is welded to the axle housin
sb54299
Sep 4, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin to provide instructions to replace Ignition Control System.The ICU3 is no longer installed in production, and has been superseded by the ICU3S. When replacing an ICU3, the ICU3S must be installed in its place.
18SP725Rev
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP725Rev
Aug 7, 2019
350000 EQUIPMENT
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
18SP725Rev
Aug 7, 2019
060000 ENGINE (PWS)
This service kit includes all necessary parts to replace the high pressure fuel rail feed lines, mounting bracket, P-clips and mounting hardware in the event one of these parts are loosened, removed or missing from the engine.
19-008WI
Aug 7, 2019
350000 EQUIPMENT
Warranty Information Letter sent to customers regarding new refrigerator supplier for returning parts.
19TS-6
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
19TS-6
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
19TS-6
Aug 7, 2019
110000 ELECTRICAL SYSTEM
The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t
0609-19
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0609-19
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
19-009WI
Aug 5, 2019
160000 STRUCTURE
Warranty Information Letter - Expanded guidelines for paint-related claims sent out to Freightliner, Western star, Thomas Built Bus, Export and Direct warranty customers
sb54299
Aug 5, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin provided to customers regarding ICU3 to ICU3S Replacement
fp46907
Apr 30, 2019
010000 STEERING
Steering Intermediate Shaft Replacement
sb54308
Apr 24, 2019
100000 POWER TRAIN
DiagnosticLink support programming of both chassis and powertrain ECUs
DOC-1034220
Mar 22, 2019
091200 FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
SS 1034220 SSI Ultrasonic Fuel Level Sensor Information
sb54311
Mar 20, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin- sb54311 ICU Odometer Programming
sb54308
Mar 11, 2019
118000 ELECTRICAL SYSTEM:SOFTWARE
sb54308 Chassis ECU Programming
fp00024
Mar 8, 2019
350000 EQUIPMENT
fp00024 Cable-Tie Reference
DOC-1034171
Feb 12, 2019
020000 SUSPENSION
SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting
sbw00018
Jan 25, 2019
131000 VISIBILITY:WINDSHIELD
Service Bulletin M2 Heated Windshield Modification
sb0039
Jan 23, 2019
070000 FUEL SYSTEM, GASOLINE
Service Bulletin New "Natural Gas Vehicle Information" Webpage
sb0039
Jan 23, 2019
350000 EQUIPMENT
Service Bulletin New "Natural Gas Vehicle Information" Webpage
1212-18
Dec 31, 2018
060000 ENGINE (PWS)
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1208-18
Dec 31, 2018
350000 EQUIPMENT
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1208-18
Dec 31, 2018
060000 ENGINE (PWS)
Service Information Bulletin- Oil Present at the Turbocharger Compressor Housing
1213-18
Dec 31, 2018
080000 FUEL SYSTEM, DIESEL
Service Information Bulletin
1213-18
Dec 31, 2018
350000 EQUIPMENT
Service Information Bulletin
1213-18
Dec 31, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Service Information Bulletin
1212-18
Dec 31, 2018
070000 FUEL SYSTEM, GASOLINE
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
1212-18
Dec 31, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
Service Information Bulletin- Exhaust Gas Recirculation Crossover Pipe
sb54308
Dec 21, 2018
110000 ELECTRICAL SYSTEM
Service Bulletin- Chassis ECU Programming
sb0006
Dec 7, 2018
350000 EQUIPMENT
Service Bulletin- sb0006 Freightliner Courtesy Engineering Policy
GHG17
Nov 30, 2018
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Letter to customer on Coverage Extension GHG17 After Treatment
sb9819 Body Pain
Oct 18, 2018
160000 STRUCTURE
Service Bulletin 9819- Body Paint Repair Process
sb9810 Chassis P
Oct 18, 2018
160000 STRUCTURE
Service Bulletin 9810- Chassis Paint Usage
sb9816 DuPont Im
Oct 18, 2018
160000 STRUCTURE
Service Bulletin 9816- DuPont? Imron? Elite
DOC-1033889
Oct 4, 2018
030000 SERVICE BRAKES, HYDRAULIC
Service Solution 1033889- Hydromax Hydraulic Brake Booster Pump Function Logic
18CSA16 Release
Aug 31, 2018
110000 ELECTRICAL SYSTEM
Release of DiagnosticLink? 8.08 Service Pack 2
M2 Roof Repair
Aug 27, 2018
160000 STRUCTURE
Freightliner M2 Roof Repair
sb3125 AirLiner
Aug 14, 2018
020000 SUSPENSION
Service Bulletin: AirLiner Suspension Six-Piece Bolted Service Crossmember
sb0036
Jul 23, 2018
350000 EQUIPMENT
Operating Hours for the Customer Assistance Center
0505-18
May 5, 2018
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
0505-18
May 5, 2018
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
DOC-1033446
May 1, 2018
100000 POWER TRAIN
SS1033446 Driveline Support Bearing - Meritor Driveline
sb54299
May 1, 2018
350000 EQUIPMENT
sb54299 ICU3 to ICU3S Replacement Guidelines
fp00020
May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Label or
sb31037
May 1, 2018
020000 SUSPENSION
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed. The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossme
sb31037
May 1, 2018
350000 EQUIPMENT
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed. The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossme
sb31037
May 1, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
With the start of production on February 12, 2018, the fasteners used to assemble Airliner rear suspension crossmembers changed. The forward-suspension crossmember will assembled with 5/8-18 fasteners and the rear-suspension (bogie) crossme
sb31038
May 1, 2018
162000 STRUCTURE:BODY
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn. This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-si
sb88048
May 1, 2018
162800 STRUCTURE:BODY:HOOD
A new design for the M2 grille went into prduction on February 5, 2018. The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be produced, an
DOC-1033446
May 1, 2018
100000 POWER TRAIN
Vehicles with Meritor drivelines bene from a softer durometer center bearing support. Vehicle will continue to have a 1st order driveline vibration after the driveline assembly was rebalanced.
fp00020
May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
fp00020 Replacing Gross Vehicle Weight Rating (GVWR) Certification Labels
sb88048
May 1, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
A new design for the M2 grille went into prduction on February 5, 2018. The hood design has also changed slightly to accommodate a different grille fastening strategy. The old grille and hood part part numbers will no longer be produced, an
sb31038
May 1, 2018
350000 EQUIPMENT
The right-hand cab panel on New Cascadia can come into contact with the right-hand chassis-side fairing when making a left turn. This contact can result in an audible popping noise, paint-damage to the rocker panel and damage to the back-si
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NHTSA Safety Investigations, FREIGHTLINER BUSINESS CLASS M2
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA16001
Opened: Feb 3, 2016 , Closed: Sep 10, 2021
CNG Fuel System Integrity
The Office of Defects Investigation (ODI) is only aware of the one subject fuel container rupture incident on the subject vehicles that first prompted this investigation. The subject CNG fuel system and fuel container design, material, manufacture, assembly and performance appear to be consistent wi... Read more
PE14020
Opened: Jul 7, 2014 , Closed: Feb 5, 2016
CNG Fuel System Integrity
On April 3, 2014 in Howard, Wisconsin, a model year 2014 Freightliner Business Class M2 truck manufactured by Daimler Trucks North America LLC (DNTA) experienced a catastrophic CNG fuel container burst when it was struck by an unsecured forklift being transported inside the truck's cargo compartment... Read more
PE13001
Opened: Jan 15, 2013 , Closed: Apr 11, 2013
SmartPlex Multiplexer Module Failure
The Office of Defects Investigation (ODI) received Early Warning Reporting (EWR) data from the manufacturer that indicated some number of subject vehicles may allegedly experience a SmartPlex electronic multiplexing switch hub module failure. This failure may result in inadvertent activation of acce... Read more
PE11028
Opened: Aug 29, 2011 , Closed: Nov 22, 2011
Output shaft failure and separation
On August 29th 2011 the Office of Defects Investigations (ODI) opened this Preliminary Evaluation (PE11-028) on Daimler Trucks North America (DTNA) for output shaft failures located in the forward-rear axle carrier of certain class 8 vehicles equipped with Arvin Meritor RT series output shaft assemb... Read more
PE10007
Opened: Feb 3, 2010 , Closed: May 23, 2010
Stop Lamps Intermittent
This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler fi... Read more
FREIGHTLINER BUSINESS CLASS M2 - All Years Overview
Complete safety history for the FREIGHTLINER BUSINESS CLASS M2 across all model years (2000, 2027).
285
Total Recalls
62
Total Complaints
5
Investigations
3
Reported Crashes
3
Reported Fires
1
Reported Deaths
FREIGHTLINER BUSINESS CLASS M2 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2027 | 1 | 0 | View |
| 2026 | 5 | 0 | View |
| 2025 | 11 | 1 | View |
| 2024 | 7 | 0 | View |
| 2023 | 7 | 1 | View |
| 2022 | 9 | 1 | View |
| 2021 | 14 | 2 | View |
| 2020 | 12 | 8 | View |
| 2019 | 23 | 0 | View |
| 2018 | 16 | 0 | View |
| 2017 | 15 | 1 | View |
| 2016 | 16 | 1 | View |
| 2015 | 14 | 4 | View |
| 2014 | 10 | 0 | View |
| 2013 | 11 | 0 | View |
| 2012 | 12 | 4 | View |
| 2011 | 8 | 0 | View |
| 2010 (current) | 10 | 0 | |
| 2009 | 8 | 2 | View |
| 2008 | 14 | 3 | View |
| 2007 | 17 | 4 | View |
| 2006 | 13 | 11 | View |
| 2005 | 9 | 10 | View |
| 2004 | 10 | 8 | View |
| 2003 | 5 | 1 | View |
| 2002 | 5 | 0 | View |
| 2001 | 2 | 0 | View |
| 2000 | 1 | 0 | View |