2013 DODGE GRAND CARAVAN

6 recalls — 50 complaints

25V876000 Dec 17, 2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
86 vehicles affected
25V876000 Dec 17, 2025
EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Remedy: Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.
86 vehicles affected
14V234000 May 7, 2014
ELECTRICAL SYSTEM
Chrysler Group, LLC (Chrysler) is recalling certain model year 2010-2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured August 25, 2010, through October 31, 2013. The affected vehicles may experience overheating of the vent window switch in the driver's door armrest.
Remedy: Chrysler will notify owners, and dealers will replace the vent window switch with a newer version, free of charge. The owner notification letter was issued and the remedy campaign launched on on December 31, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P25.
644,757 vehicles affected
13V283000 Jul 2, 2013
AIR BAGS
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Remedy: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
224,264 vehicles affected
13V283000 Jul 2, 2013
ELECTRICAL SYSTEM
Chrysler is recalling certain model year 2013 Town & Country, Dodge Grand Caravan, and RAM C/V Tradesman vehicles manufactured May 10, 2012, through June 7, 2013. A software error may result in the opposite side airbags deploying from the collision point (a left side impact would deploy the right side airbags and vice versa).
Remedy: Chrysler will notify owners, and dealers will flash the occupant restraint control module, free of charge. The recall began during September 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N44.
224,264 vehicles affected
13V291000 Jul 2, 2013
AIR BAGS
Chrysler is recalling certain model year 2013 Town & Country and Dodge Grand Caravan vehicles manufactured June 11, 2013, through June 12, 2013. The occupant restraint control module (ORC) has incorrect software installed which may adversely affect air bag deployments in collisions. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard No. 208, "Occupant Crash Protection" and No. 214, "Side Impact Protection."
Remedy: Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on October 3, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N48.
184 vehicles affected
ELECTRICAL SYSTEM Mar 18, 2026
While driving down the road the van just shut down in the middle of the road as other cars are going by honking the horn and coming close to hitting us with children in the van and no way to get off the road without the engine running. We gave contacted dodge in dallas GA they confirmed a recall for the issue but proceed to say thus VIN is not included. I pray we don't stall while trying to turn into somewhere and a car t-bone us. If we survive I will make sure to sue Dodge this is a horrible problem and very dangerous.
ELECTRICAL SYSTEM Mar 16, 2026
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the vehicle stalled. The contact was unable to pull over to the side of the road. No warning lights were illuminated. The vehicle was left on the side of the road. The contact returned and towed the vehicle to an independent mechanic who diagnosed that the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) had failed. The vehicle was not repaired due to the cost. The vehicle was towed back to the residence and had not been driven since. The contact related the failure to NHTSA Campaign Number: 15V115000 (ELECTRICAL SYSTEM); however, the VIN was not included. The manufacturer was notified of the failure and confirmed that the VIN was not included in the recall. The failure mileage was approximately 190,000.
ELECTRICAL SYSTEM Jan 27, 2026
After turning the key on, van started and then turned off. Van was restarted and drove normally for awhile. While driving. the van turned off with no notification or warning lights. This almost caused a DEADLY accident. The fault is with the ignition box. Other model years were recalled for the same reason. Dodge failed to make any changes to their known problem with the ignition or recall model year 2013. This is a known problem with the Dodge Caravan and needs to be addressed before someone is killed. I still have the part as I can not replace it without taking it to a Dodge dealership to program it. Dealership wants to charge an exorbitant amount that should be paid for by Dodge.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR Jan 13, 2026
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle jolted and hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. Upon further inspection, the contact became aware of excessive white smoke coming from the exhaust pipe. The vehicle was taken to a local independent mechanic, where it was diagnosed, and determined that the transmission and catalytic converter needed to be replaced. The transmission was replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 199,000.
POWER TRAIN Jan 13, 2026
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while driving at various speeds, the vehicle jolted and hesitated while depressing the accelerator pedal. The check engine warning light was illuminated. Upon further inspection, the contact became aware of excessive white smoke coming from the exhaust pipe. The vehicle was taken to a local independent mechanic, where it was diagnosed, and determined that the transmission and catalytic converter needed to be replaced. The transmission was replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 199,000.
ENGINE Jan 8, 2026
The contact owns a 2013 Dodge Grand Caravan. The contact stated that the vehicle was taken to the local dealer, who replaced the motor mounts and transmission. Five months later, the transmission failed and needed to be replaced. The vehicle began driving roughly. The PCM update was completed by another local dealer, but the failure recurred. While driving at an undisclosed speed, the check engine warning light illuminated. The transmission was shifting through the gears erratically. The vehicle was not drivable. There were no warning lights illuminated. The coil packs and spark plugs were replaced at an independent mechanic. Several days later the RPM was fluctuating, and the vehicle lost motive power while driving up an incline. The vehicle was taken to an independent mechanic who determined that the failure was due to the torque converter failing. The local dealer was previously contacted, but no longer accepting calls. The vehicle was taken to the dealer, who stated there were no codes retrieved. The dealer informed the contact that there was no warranty coverage for the issue. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 163,000.
SEATS Dec 5, 2025
2013 Dodge Grand Caravan. Driver active headrest deployed without warning while sitting in garage and unoccupied. The loud noise and force of the defect could easily harm a passenger or cause a wreck. There are thousands of complaints on-line or through class action suits. I contacted the Chrysler Care group by phone on 10/22/2025. Their rep acknowledged, after asking if anyone was hurt, that this is a "known problem and a safety issue". After dealer inspection, Chrysler would provide a replacement even though it was after the extended warranty. The dealer performed the inspection on 10/24/2025. I notified the care group at this time. Weeks later the company has reneged on this commitment, refused to provide a replacement, and closed the case.
UNKNOWN OR OTHER Oct 23, 2025
1 is the Tipm stopped working and dodge says the recall isn't for my VN# doesn't match recall , was lucky it didn't fail in traffic. 2. No recall on failed brake booster which could cause brake failure.
SEATS Oct 8, 2025
While in a Parked Gear, my 2013 Dodge Grand Caravan Front Passenger Headrest Deployed/Exploded. There wasn't a collision nor accident
1 injured
ELECTRICAL SYSTEM Sep 24, 2025
The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicle is in the same year as the other vans covered under the recall. This is a very dangerous condition that keeps happening even after leaving the van with the Chrysler dealer for a week to diagnose and they say they don't have a definitive fix for it but offered to replace the entire TIPM for $1700 without a guarantee that the problem will be permanently fixed! The faulty fuel pump relay is well known and has been addressed with an external fuel pump relay kit covered by this recall. Please help us get our vehicle covered under this recall as we are retirees on a fixed income and have already spent too much money (close to $1000) trying to fix this known problem. Already replaced the ignition module which was another known possible cause but the problem still remains.
ENGINE Sep 24, 2025
The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicle is in the same year as the other vans covered under the recall. This is a very dangerous condition that keeps happening even after leaving the van with the Chrysler dealer for a week to diagnose and they say they don't have a definitive fix for it but offered to replace the entire TIPM for $1700 without a guarantee that the problem will be permanently fixed! The faulty fuel pump relay is well known and has been addressed with an external fuel pump relay kit covered by this recall. Please help us get our vehicle covered under this recall as we are retirees on a fixed income and have already spent too much money (close to $1000) trying to fix this known problem. Already replaced the ignition module which was another known possible cause but the problem still remains.
FUEL/PROPULSION SYSTEM Sep 24, 2025
The vehicle randomly and dangerously stalls while driving at various speeds and locations. The vehicle will not restart until battery is disconnected and then reconnected. It then starts right up and runs fine until the next episode of stalling. This has been addressed by NHTSA campaign # 19V813 recall for bad fuel pump relay but my VIN # has not been included in this recall even though the vehicle is in the same year as the other vans covered under the recall. This is a very dangerous condition that keeps happening even after leaving the van with the Chrysler dealer for a week to diagnose and they say they don't have a definitive fix for it but offered to replace the entire TIPM for $1700 without a guarantee that the problem will be permanently fixed! The faulty fuel pump relay is well known and has been addressed with an external fuel pump relay kit covered by this recall. Please help us get our vehicle covered under this recall as we are retirees on a fixed income and have already spent too much money (close to $1000) trying to fix this known problem. Already replaced the ignition module which was another known possible cause but the problem still remains.
UNKNOWN OR OTHER Aug 29, 2025
this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. case manager from 2023 told me to take to dodge dealer, spent additional $800, but they had no root cause. happened again. case manager told me to take to a different dodge dealer for second opinion. No codes, no root cause, but charged $400 diagnostic fee. When is Dodge going to do something about this? How many complaints are needed? does someone have to get injured? just tell me how to fix it, that is what i and thousands of others this happens to need to know before someone gets killed.
Crash
FUEL/PROPULSION SYSTEM Aug 29, 2025
this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. case manager from 2023 told me to take to dodge dealer, spent additional $800, but they had no root cause. happened again. case manager told me to take to a different dodge dealer for second opinion. No codes, no root cause, but charged $400 diagnostic fee. When is Dodge going to do something about this? How many complaints are needed? does someone have to get injured? just tell me how to fix it, that is what i and thousands of others this happens to need to know before someone gets killed.
Crash
ELECTRICAL SYSTEM Aug 29, 2025
this is the fourth time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 25 times. The latest time i was driving on the expressway and the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. case manager from 2023 told me to take to dodge dealer, spent additional $800, but they had no root cause. happened again. case manager told me to take to a different dodge dealer for second opinion. No codes, no root cause, but charged $400 diagnostic fee. When is Dodge going to do something about this? How many complaints are needed? does someone have to get injured? just tell me how to fix it, that is what i and thousands of others this happens to need to know before someone gets killed.
Crash
SEATS Jul 3, 2025
Passenger front seat headrest deployed while vehicle was parked. The plastic housing supporting a small metal bar broke causing it to open. I had no idea this could happen when I bought the car. I have kept this van longer than any I have owned as my Chrysler dealer closed and the van is no longer made! A new one form Chrysler is about $6-800! I was able to find a lightly used replacement headrest on Ebay and using a youtube video swapped it out myself. I have since learned Chrysler extended the warrantee 10 years, but my car is older than that. It only has about 65,500 miles on it. I am going to try and zip-tie the driver's side headrest so I do not get it in the back of the head when driving!! I presume the passenger side will remain intact for a while.
UNKNOWN OR OTHER Jun 7, 2025
Driving down the road and my van cuts off. After leaving about 15 minutes it starts back up. I can go around 500 miles between cut offs. Had to 2 different garages with no solution. Replaced fuel pump, did not help. This is very dangerous especially on major highways.
ELECTRICAL SYSTEM Mar 11, 2025
Unknown what causes the issue. I've read it could be the tpim. I was driving down the highway when the insturment cluster stopped working, no speedometer, no gear indicator, gas gauge not working, no dash lights. the wipers turned on and would not turn off lose of both turn signals (I pulled over and checked) thankfully there was not traffic behind me when I was making a turn. Speedometer stopped working. No warning lights, insturments cluster was black. Not sure if my Brake lights were functional I couldn't check as I by myself. This has happened 3 times in the last month and a half. Not sure if the airbags are still functional. This is a major electrical issue.There are numerous forums of this same issue affecting different year/ models of Dodge and Chrysler vehicles.
EXTERIOR LIGHTING Mar 11, 2025
Unknown what causes the issue. I've read it could be the tpim. I was driving down the highway when the insturment cluster stopped working, no speedometer, no gear indicator, gas gauge not working, no dash lights. the wipers turned on and would not turn off lose of both turn signals (I pulled over and checked) thankfully there was not traffic behind me when I was making a turn. Speedometer stopped working. No warning lights, insturments cluster was black. Not sure if my Brake lights were functional I couldn't check as I by myself. This has happened 3 times in the last month and a half. Not sure if the airbags are still functional. This is a major electrical issue.There are numerous forums of this same issue affecting different year/ models of Dodge and Chrysler vehicles.
ENGINE Feb 20, 2025
While driving my van it will randomly shut off, it starts back up right away after I get to a safe location to do so but this is very dangerous. I've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.
ELECTRICAL SYSTEM Feb 20, 2025
While driving my van it will randomly shut off, it starts back up right away after I get to a safe location to do so but this is very dangerous. I've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.
UNKNOWN OR OTHER Feb 20, 2025
While driving my van it will randomly shut off, it starts back up right away after I get to a safe location to do so but this is very dangerous. I've taken it to shops and they cannot replicate it and there are no codes on the reader to indicate any issues.
ELECTRICAL SYSTEM:IGNITION Feb 12, 2025
The contact owns a 2013 Dodge Grand Caravan. The contact stated that on several occasions while attempting to start the vehicle, the vehicle did not start as intended. The contact stated that on several occasions while driving at various speeds, and the vehicle vibrated abnormally and then stalled. The vehicle was able to restart after several attempts. The contact stated that electrical tape was placed on the tip of the key fob to allow the extra space where the key fob and key fob ignition were not touching. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 140,000.
ELECTRICAL SYSTEM Nov 25, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact’s son stated while driving at an undisclosed speed, the driver's head restraint became inoperable. There was no warning light illuminated. The contact’s son stated that the head restraint inadvertently imploded. No injuries were sustained, and no medical attention was needed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags) The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 121,887.
AIR BAGS Nov 25, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact’s son stated while driving at an undisclosed speed, the driver's head restraint became inoperable. There was no warning light illuminated. The contact’s son stated that the head restraint inadvertently imploded. No injuries were sustained, and no medical attention was needed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included in NHTSA Campaign Number: 13V282000 (Electrical System, Air Bags) The contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 121,887.
UNKNOWN OR OTHER Oct 21, 2024
It won’t start right away,takes a lot of attempts to start and worse part is Vehicle is Running and suddenly turns off totally or die and it scares me and my Family.That way it’s really hard what to do because steering is out of balance and just stop wherever you at.This happens many times
ELECTRICAL SYSTEM Oct 7, 2024
Don't work the wireless switch starin and the key
ELECTRICAL SYSTEM Oct 1, 2024
While driving our key in the ignition will loosen to the left and completely shut off all electrical for the car. The first time this occurred we were driving 55mph on the highway and had to safely steer off of three lanes of traffic with our kids in the backseat, at the time we thought it was a fluke. Now this is happening more frequently. It is the exact same issue listed under recall L25 “the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.”
AIR BAGS Sep 27, 2024
Active front seat headrests deployed without an accident for the second time. Had them replaced and paid for myself the first time years ago. Was compensated by FCA as part of special coverage after the fact. When they deployed again I brought it in and had it diagnosed at Hopkins dodge, it was covered under the special policy. They ordered parts. It took forever for the parts to come off back order. They just arrived in August 2024, I verified with their parts department. I am now told that I am out of the special coverage window and they won’t cover unless I pay the dealership over $200 to diagnose the same problem again. It has not changed. They already said it was covered and now they are trying to back out because it took forever for them to supply the required parts. I need this repaired like they said they would two years ago when I got it first diagnosed and the parts ordered.
SEATS Aug 12, 2024
This morning the headrest on the passenger side was deployed the van was parked in driveway overnight. Not sure how this happened. I feel this is a safety issue. If I was driving and someone was sitting in that sit that could have hurt them. This is a default on your vehicle .Please contact me.
UNKNOWN OR OTHER Aug 12, 2024
This morning the headrest on the passenger side was deployed the van was parked in driveway overnight. Not sure how this happened. I feel this is a safety issue. If I was driving and someone was sitting in that sit that could have hurt them. This is a default on your vehicle .Please contact me.
UNKNOWN OR OTHER Aug 4, 2024
Doors make loud buzzing sound every time opened
SEATS Jul 29, 2024
On July 28, 2024 I was getting ready to go to work. I got into my driver seat and sat down and the headrest deployed. Hitting me quite hard in the back of the head there was no accident or bumping of the vehicle, which would cause this. I had to go to work, but had a headache the entire evening due to this and woke up the next day being today still with a headache from the injury caused by the van headrest exploding
1 injured
ENGINE Jul 17, 2024
this is the third time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 16 times. The latest time with my grandchild in the car, the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent over $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. will never buy another dodge/chrysler again, and have told family and friends the same potential hazard of this brand.
UNKNOWN OR OTHER Jul 17, 2024
this is the third time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 16 times. The latest time with my grandchild in the car, the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent over $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. will never buy another dodge/chrysler again, and have told family and friends the same potential hazard of this brand.
ELECTRICAL SYSTEM Jul 17, 2024
this is the third time i am filing a complaint. My 2013 dodge grand caravan completely dies and looses all power going over 50 miles per hour. no warning, no codes appear, nothing. looses all power, power steering, brakes, etc. have to get to side of road, wait 20 minutes, then car will start. this has happened now over 16 times. The latest time with my grandchild in the car, the vehicle behind me almost crashed into me. this continues to be a safety issue and it is unclear as to why dodge is doing nothing about this despite multiple complaints by hundreds of drivers. I have spent over $3000 so far trying to fix this to no avail, new battery, fuel pump, fuel filter, TPM relay, new keys, new programming, still happens. will never buy another dodge/chrysler again, and have told family and friends the same potential hazard of this brand.
UNKNOWN OR OTHER Jun 19, 2024
Driver's-side, rear-passenger sliding door in stuck in locked position. It is available for inspection. Without the use of this door passengers can be trapped in the van during an emergency. There are many others with this problem a simple search online can confirm it.(this page alone is evidence this is and has been a persistent issue: [XXX] ) No it has not been inspected by manufacturer, police, insurance representatives or others. There were no warning signs when this issue appeared. It first appeared November of 2023. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE Jun 17, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and TPMS warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Jun 17, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and TPMS warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Jun 17, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact stated that while the vehicle was parked, the front driver's seat headrest deployed independently without impact. The check engine and TPMS warning lights were illuminated. No injuries were sustained, and no medical attention was received. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT Jun 10, 2024
The contact owns a 2013 Dodge Grand Caravan. The contact stated while driving 35 MPH, the passenger's side active head restraint deployed independently. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the headrest. The contact was informed that the headrest needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 72,000.
ENGINE Jun 6, 2024
Driving down the road at aproximately 40 mph and van shuts down. I turned on the hazard lights, coasted to the side of the road, put the van in park, turned the key to the off position waited about 30 seconds then turned key to on and the van starts up and seems to run fine. This is the second time in two days this has happened. No warning, no check engine lights. Very dangerous when driving at any speed when suddenly your vehicle turns itself off. Will contact my mechanic today to see if he has info on this problem. While doing research I have found that this is a problem that has been reported for many years and has been investigated. Wondering why they have not issued a recall for this????
ELECTRICAL SYSTEM Jun 6, 2024
Driving down the road at aproximately 40 mph and van shuts down. I turned on the hazard lights, coasted to the side of the road, put the van in park, turned the key to the off position waited about 30 seconds then turned key to on and the van starts up and seems to run fine. This is the second time in two days this has happened. No warning, no check engine lights. Very dangerous when driving at any speed when suddenly your vehicle turns itself off. Will contact my mechanic today to see if he has info on this problem. While doing research I have found that this is a problem that has been reported for many years and has been investigated. Wondering why they have not issued a recall for this????
POWER TRAIN May 13, 2024
driving over 50 miles an hour on an expressway and vehicle randomly dies. after pulling off road, need to wait 20 minutes and vehicle will start as normal. Major safety concern as some areas do not have shoulders to get car off of road. filed a complaint, in October of 2023, took to authorized Dodge dealer as advised, paid over $800 out of pocket and car still looses all power at high speeds. dodge dealer performed full diagnostics, no codes stored or present in vehicle. Had new key made, software updates, etc, but still dies at high speeds. has occurred over 12 times in past 3 years.
ENGINE May 13, 2024
driving over 50 miles an hour on an expressway and vehicle randomly dies. after pulling off road, need to wait 20 minutes and vehicle will start as normal. Major safety concern as some areas do not have shoulders to get car off of road. filed a complaint, in October of 2023, took to authorized Dodge dealer as advised, paid over $800 out of pocket and car still looses all power at high speeds. dodge dealer performed full diagnostics, no codes stored or present in vehicle. Had new key made, software updates, etc, but still dies at high speeds. has occurred over 12 times in past 3 years.
UNKNOWN OR OTHER Apr 17, 2024
Front seat passenger headrest has deployed. Vehicle was not in an accident. Don’t know when it happened. I noticed it when a friend was getting in the car. Who is responsible for this one? And I am afraid the driver headrest will deploy when I am driving.
SEATS Apr 15, 2024
I was driving down the road and the drivers side head rest popped off and hit me in the back of the head/neck. There were no warning signs and has not been taken anywhere to be inspected as of today. Will be looking into that.
AIR BAGS Apr 1, 2024
While I was driving, the passenger seat headrest exploded forward. Chrysler calls this the "Front Seat Active Head Restraint." This is a safety mechanism supposed to be triggered in a crash, but the plastic holding back the force of the strong springs gave out and the plastic broke. This is a known issue that has caused others concussions, neck injuries, etc. As of yet the person who was sitting in the seat has not shown adverse symptoms, but his safety was put at risk. Chrysler is aware of this issue and had sent out a letter extending the warranty to 10 years, but this vehicle is just past the 10-year mark. No dealer, police, or insurance representatives have inspected this specific incident. There were no warning lamps, messages, or other symptoms of the problem prior to failure.
SEATS Apr 1, 2024
While I was driving, the passenger seat headrest exploded forward. Chrysler calls this the "Front Seat Active Head Restraint." This is a safety mechanism supposed to be triggered in a crash, but the plastic holding back the force of the strong springs gave out and the plastic broke. This is a known issue that has caused others concussions, neck injuries, etc. As of yet the person who was sitting in the seat has not shown adverse symptoms, but his safety was put at risk. Chrysler is aware of this issue and had sent out a letter extending the warranty to 10 years, but this vehicle is just past the 10-year mark. No dealer, police, or insurance representatives have inspected this specific incident. There were no warning lamps, messages, or other symptoms of the problem prior to failure.
ELECTRICAL SYSTEM Mar 20, 2024
It is unknown at this time what is wrong with the vehicle. The problem started two weeks ago. Initially after driving sustained highway speeds, the van will hesitate to brake when driving through town. When approaching a stop it would stutter to a stop and then stutter to drive again when pressing the gas, the delay was about 2-3 seconds. In two weeks time with approximately 200 miles driven, it started stalling at stops. Once at a traffic light and also at a stop sign. These incidents happened in the same day and since then, it had not been driven due to it being a major safety concern. It has been taken to an auto shop that has run the full diagnostics on it and the computer system is not catching any issues, there are no lights are on the dash. After the engine stalls, it runs if it is turned off and back on again. The brakes, rotors, and tires were replaced when I started noticing that there was an issue with stopping, I figured the problem was that they needed replaced since I have owned the vehicle 2 years and it hadn’t been done since I purchased the van. March 17 was the date it stalled twice and it was the only time the engine stalled in the past two weeks.