VISIBILITY:GLASS, SIDE/REAR
CERTAIN CURVED TEMPERED REPLACEMENT GLASS MANUFACTURED BY HANGZHOU SAFETY GLASS LTD AND SUPPLIED TO SAFELITE BY AUTO TEMP INC., IDENTIFIED AS DOT-430, AND SOLD FOR USE ON CERTAIN DOMESTIC AND FOREIGN VEHICLES MAY NOT BREAK INTO SMALL PIECES AS EXPECTED OF TEMPERED GLASS AND FAILS TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 205, "GLAZING MATERIALS."
Remedy: SAFELITE WILL NOTIFY ITS RETAIL CUSTOMERS AND REPLACE THE GLASS FREE OF CHARGE. RETAIL CUSTOMERS CAN CONTACT SAFELITE TOLL FREE AT 1-888-843-2906. SAFELITE WILL NOTIFY ITS WHOLESALE CUSTOMERS AND REIMBURSE WHOLESALE CUSTOMERS FOR CURRENT INVENTORY AND AT A SPECIFIED RATE FOR REPLACING THEIR CUSTOMER'S GLASS. WHOLESALE CUSTOMERS CAN CONTACT SAFELITE'S WHOLESALE DIVISION, SERVICE AUTOGLASS TOLL FREE AT 1-888-246-6298. THE RECALL BEGAN ON JANUARY 15, 2008.
1,657 vehicles affected
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AIRTEX FUEL PUMP MODULES, P/NOS. E7089M, E7094M, E7113M, AND E7129M, MANUFACTURED BETWEEN JUNE 1 AND SEPTEMBER 24, 2006. THESE FUEL PUMP MODULES WERE SOLD AS AFTERMARKET FOR USE IN CERTAIN DAIMLERCHRYSLER VEHICLES LISTED ABOVE. SILICONE MATERIAL USED IN MANUFACTURE OF THE FLAPPER VALVE WAS OUT-OF-SPECIFICATION, LEADING TO EXCESS SWELL OF THE FLAPPER VALVE RESTRICTING THE FLOW OF FUEL TO THE FUEL PUMP MODULE.
Remedy: AIRTEX WILL NOTIFY OWNERS AND REPLACE THE DEFECTIVE FUEL PUMP MODULES FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 18, 2006. OWNERS MAY CONTACT AIRTEX TOLL-FREE AT 1-866-867-3759.
24,358 vehicles affected
AIR BAGS
ON CERTAIN MINIVANS, THE DRIVER'S AIR BAG MAY BECOME DISABLED DUE TO A FAILURE OF THE CLOCKSPRING, WHICH IS LOCATED IN THE HUB OF THE STEERING WHEEL.
Remedy: DEALERS WILL REPLACE THE CLOCKSPRING ASSEMBLY ON ALL COVERED VEHICLES WITH 70,000 MILES OR LESS. FOR THOSE VEHICLES WITH MORE THAN 70,000 MILES, DAIMLERCHRYSLER WILL OFFER AN EXTENDED LIFETIME WARRANTY UNDER WHICH IT WILL REPLACE THE CLOCKSPRING AT NO CHARGE IF IT FAILS. DAIMLERCHRYSLER WILL ALSO REIMBURSE OWNERS WHO HAVE PAID TO HAVE THE CLOCKSPRING REPLACED ON THEIR VEHICLES. THE RECALL BEGAN ON OCTOBER 12, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
955,344 vehicles affected
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
VEHICLE DESCRIPTION: MINI VANS BUILT WITH 3.3L AND 3.8L ENGINES HAVE FUEL RAILS WITH NITROLE RUBBER O-RING SEALS THAT CAN DEGRADE OVER TIME. FUEL LEAKAGE FROM THE UNDERHOOD FUEL INJECTION FUEL RAIL COULD RESULT, INCREASING THE LIKELIHOOD OF A VEHICLE FIRE.
Remedy: DEALERS WILL INSTALL A SEAL ON THE VEHICLE FUEL RAILS TO PREVENT EXTERNAL LEAKAGE OF FUEL FROM THE FUEL RAIL CROSSOVER TUBE, SHOULD THE EXISTING O-RINGS CONTINUE TO DEGRADE. OWNER NOTIFICATION BEGAN ON JANUARY 25, 2002. DUE TO THE LARGE QUANTITY OF VEHICLES INVOLVED IN THIS CAMPAIGN, THE OWNER NOTIFICATION WILL BE PHASED OVER THE NEXT SEVERAL MONTHS. HOWEVER, IF A VEHICLE IS LEAKING FUEL FROM THE O-RINGS, THE VEHICLE SHOULD BE TAKEN INTO A DEALER TO HAVE THIS REPAIRED AS SOON AS POSSIBLE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
1,163,000 vehicles affected
EXTERIOR LIGHTING:HEADLIGHTS
VEHICLE DESCRIPTION: MINI VANS BUILT FOR FLEET SALES ONLY. THE HEADLAMP MODULE DOES NOT IDENTIFY THE PARK LAMP AS "DRL" AS REQUIREMENT OF FMVSS 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Remedy: ALL FLEET OWNERS/OPERATORS WILL BE MAILED NON-REMOVABLE DECALS WITH THE REQUIRED "DRL" LETTERS.
1,635 vehicles affected
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF AND STALLED WITHOUT WARNING. ADDITIONALLY, WHILE OPERATING THE VEHICLE, THE FRONT HEADLIGHTS BECAME INOPERABLE AND THE INSTRUMENT CLUSTER MALFUNCTIONED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER LITHIA CHRYSLER LOCATED AT 1421 N.E. 6TH ST GRANTS PASS, OR 97526-1253, WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 39,000. ## VIN PASSED ## DODGE 1999 TOWN AND COUNTRY ##
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUTOFF AND STALLED WITHOUT WARNING. ADDITIONALLY, WHILE OPERATING THE VEHICLE, THE FRONT HEADLIGHTS BECAME INOPERABLE AND THE INSTRUMENT CLUSTER MALFUNCTIONED. THE CAUSE OF THE FAILURES WERE NOT DETERMINED. THE LOCAL DEALER LITHIA CHRYSLER LOCATED AT 1421 N.E. 6TH ST GRANTS PASS, OR 97526-1253, WAS NOTIFIED OF THE FAILURES. THE MANUFACTURER WAS NOT YET NOTIFIED. THE FAILURE MILEAGE WAS 39,000. ## VIN PASSED ## DODGE 1999 TOWN AND COUNTRY ##
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 10 MPH AND MAKING A TURN, THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE CONTACT STATED THAT THE VEHICLE EXHIBITED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 04V480000 (AIR BAGS). THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE THE VEHICLE WAS STATIONARY, THE INSTRUMENT PANEL MALFUNCTIONED AND ALL OF THE INSTRUMENT PANEL FUNCTIONS STOPPED WORKING. THE CONTACT STATED THAT THE INSTRUMENT PANEL GAUGES OPERATED INTERMITTENTLY, SUCH AS THE FUEL GAUGE AND THE ODOMETER. IN ADDITION, THE ENGINE INDICATOR ILLUMINATED. A DEALER WAS NOT CONTACTED ABOUT THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
MY DODGE KEEPS ON HAVING ELECTRICAL ISSUES WITH BATTERY LIGHT COMING ON AND BATTERY IS NEW LIGHTS FLICKER ON AND OFF ON PANEL WHILE DRIVING. CONCERNING POSSIBILITY OF CHARGING SYSTEM NOT WORKING AS WELL. BUT ALTERNATOR IS NEW. CAR WONT START SOMETIMES LIKE THE BATTERY IS DEAD BUT BATTERY IS NEW BOUGHT IN 2016 OCT. IT SOMETIMES WONT TURN OVER AND FACT IS THE CARS POWER DOORS ARE NOW BEEPING AT ME AND NOT SURE WHY. THAT JUST STARTED. I GOT TO UNLOCK DOORS BUT NOW THEY BUZZ CONSTANTLY. CITY DRIVING MOSTLY BUT SCARED TO DRIVE BECAUSE IT ACTS LIKE IT WANTS TO STOP COMPLETELY .ALL THIS HAPPENS AS I TRY AND DRIVE MY CAR. ONE TIME THIS LAST WEEK CAR DIDN'T START, HAD TO JUMP IT STARTED RIGHT UP THEN. IM SCARED TO DRIVE THIS CAR.NO ONE AT BEAR AUTO TOLD ME THIS CAR HAD ELECTRICAL PROBLEMS. REDMOND OREGON.
MY DODGE KEEPS ON HAVING ELECTRICAL ISSUES WITH BATTERY LIGHT COMING ON AND BATTERY IS NEW LIGHTS FLICKER ON AND OFF ON PANEL WHILE DRIVING. CONCERNING POSSIBILITY OF CHARGING SYSTEM NOT WORKING AS WELL. BUT ALTERNATOR IS NEW. CAR WONT START SOMETIMES LIKE THE BATTERY IS DEAD BUT BATTERY IS NEW BOUGHT IN 2016 OCT. IT SOMETIMES WONT TURN OVER AND FACT IS THE CARS POWER DOORS ARE NOW BEEPING AT ME AND NOT SURE WHY. THAT JUST STARTED. I GOT TO UNLOCK DOORS BUT NOW THEY BUZZ CONSTANTLY. CITY DRIVING MOSTLY BUT SCARED TO DRIVE BECAUSE IT ACTS LIKE IT WANTS TO STOP COMPLETELY .ALL THIS HAPPENS AS I TRY AND DRIVE MY CAR. ONE TIME THIS LAST WEEK CAR DIDN'T START, HAD TO JUMP IT STARTED RIGHT UP THEN. IM SCARED TO DRIVE THIS CAR.NO ONE AT BEAR AUTO TOLD ME THIS CAR HAD ELECTRICAL PROBLEMS. REDMOND OREGON.
ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.
Fire
ON 01/23/17 I TOOK A SHORT DRIVE IN THE CAR AND I SMELLED A SLIGHT STENCH OF GASOLINE BUT DIDN'T THINK MUCH OF IT AT THE TIME, UNTIL LATER ON IN THE DAY WHEN I HAD TO TAKE MY CAR OUT AGAIN AND THE ENGINE STARTED SMOKING AND BURST INTO FLAMES. THE VEHICLE WAS STATIONARY AND THE KEYS WERE IN THE IGNITION THEN I PROCEEDED TO STARTED THE CAR AND THAT'S WHEN IT HAPPENED, SO IM GUESSING IT WAS FUEL INJECTION PROBLEM.
Fire
SERPENTINE BELT REPEATEDLY COMES OFF DURING RAIN, CAR WASH, ETC. POWER STEERING GOES OUT, WATER PUMP QUITS WORKING, ALTERNATOR STOPS WORKING. THIS CREATES SERIOUS SAFETY HAZARD, ESPECIALLY IN TRAFFIC AND/OR AT HIGHWAY SPEEDS. THERE ARE LITERALLY HUNDREDS, IF NOT THOUSANDS, OF PEOPLE WITH THIS COMPLAINT. CHRYSLER/DODGE TURNS A DEAF EAR TO THE REQUEST FOR A FIX, ALWAYS POINTING TO OTHER POSSIBLE ISSUES (WHICH AT TIMES ARE LEGITIMATE), WHILE IGNORING THE DESIGN DEFECT IN THEIR VANS (WHICH IS ALWAYS PRESENT). THIS IS A MULTI-YEAR PROBLEM INVOLVING SEVERAL DODGE VANS AND THERE IS STILL NO RECALL ISSUED BY THE GOVERNMENT. WHERE IS THE PROTECTION NHTSA STATES IS THEIR MISSION? THERE IS A SIMPLE, EFFECTIVE FIX FOR THIS PROBLEM: GATES 38379K ENHANCEMENT COMPONENT KIT PRICE: $125.74 FOUND ON EBAY. PLEASE ISSUE A RECALL! *TR
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
Fire
TL* THE CONTACT OWNED A 1999 DODGE GRAND CARAVAN. WHILE DRIVING 35 MPH, AN ABNORMAL FUEL ODOR WAS PRESENT INSIDE THE VEHICLE. THE VEHICLE WAS PULLED OVER TO THE SHOULDER LANE AND THE ENGINE COMPARTMENT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A FIRE REPORT. THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 00V268000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 275,000. THE VEHICLE WAS DESTROYED.
Fire
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
CLOCKSPRING ON MY 99 GRAND CARAVAN SE HAS MY AIRBAG LIGHT ON. MY GAUGES WENT OUT WHILE DRIVING DOWN HWY GOING 65MPH AND CAME RIGHT BACK ON AND MY HEAD LIGHTS FLICKER AND ITS LIKE IT JUST COMES AND GOES.
DRIVER STRUT TOWER GAVE AWAY DO TO RUST. I NEED HELP PAYING FOR THE VAN TO GET FIXED. THIS IS THE ONLY CAR I HAVE FOR MY FAMILY AND WE CAN NOT AFFORD AN OTHER CAR RIGHT NOW. PLEAS LET ME KNOW WHAT I CAN DO ABOUT THIS.
INTERMITTENT LOSS OF ALL DASHBOARD INDICATOR LIGHTS AND GAUGES. ELECTRIC DOOR LOCKS WILL NOT WORK. SOMETIMES ALL MALFUNCTIONS WILL CLEAR THEMSELVES, SOMETIMES I MUST SLAP THE TOP OF THE DASHBOARD WITH MY HAND SEVERAL TIMES TO CLEAR THE MALFUNCTION. I HAVE ONLY SEEN THIS WITH VEHICLE IN MOTION AND ON ALL ROADS.
INTERMITTENT LOSS OF ALL DASHBOARD INDICATOR LIGHTS AND GAUGES. ELECTRIC DOOR LOCKS WILL NOT WORK. SOMETIMES ALL MALFUNCTIONS WILL CLEAR THEMSELVES, SOMETIMES I MUST SLAP THE TOP OF THE DASHBOARD WITH MY HAND SEVERAL TIMES TO CLEAR THE MALFUNCTION. I HAVE ONLY SEEN THIS WITH VEHICLE IN MOTION AND ON ALL ROADS.
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL RELATED TO THE AIR BAGS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT FLASHED AND SUDDENLY REMAINED ILLUMINATED. IN ADDITION, THE CRUISE CONTROL FAILED TO ACTIVATE. THE CONTACT RECEIVED A MANUFACTURER'S RECALL RELATED TO THE AIR BAGS, BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE FAILURE MILEAGE AND NHTSA CAMPAIGN NUMBER WERE UNAVAILABLE. UPDATED 09/10/15*LJ UPDATED 11/07/2017*CN
WHILE DRIVING, THE INSTRUMENT CLUSTER WILL GO BLANK. INSTRUMENTS: GAS GAUGE, TEMPERATURE, AND SPEEDOMETER NEEDLES WILL GO TO ZERO. DIGITAL READOUTS GO BLANK. NORMAL FUNCTION RETURNS USUALLY IN MINUTES AND SOMETIMES FASTER IF I HIT THE DASHBOARD WITH MY HAND. MY RESEARCH INDICATES THIS TO BE A SIGNIFICANT PROBLEM WITH NUMEROUS YEAR MODELS OF DODGE MINIVANS. THIS ISSUE IS DESCRIBED AS A COMPUTER COMMUNICATION PROBLEM CAUSED BY FAULTY CONNECTIONS IN THE INSTRUMENT CLUSTER THAT INTERRUPT THE CONNECTIONS BETWEEN THE THREE ONBOARD COMPUTERS. WHEN THE POWER GOES OUT TO THE DASH, INDICATING A CONNECTION PROBLEM, WILL MY AIRBAGS STILL WORK? THE ERROR CODE FOR THIS MALFUNCTION IS: P1698. *TR
DRIVING DOWN ROAD AS USUAL AND ALL THE DASH COMPONENTS WENT DOWN I HIT A BUMP AND THEY CAME BACK UP OR IF I SLAP THE TOP OF IT THEY WILL COME BACK ON. I LIKE KNOWING HOW MUCH GAS I HAVE,HOW FAST I'M GOING OR EVEN IF I'M OVERHEATING. AND I DO CARRY A DISABLED PERSON PLUS MY SELF SO WE DEPEND ON THIS EVERYDAY. *TR
WE BOUGHT THIS VAN FOR MY WIFE'S MOM. DAYS AFTER WE BOUGHT IT, THE AIR BAG WARNING LIGHT CAME ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE AND THE RADIO CHANGES STATION WHEN I TURN THE STEERING WHEEL. WE TOOK IT TO A REPAIR SHOP THAT TOLD US THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CLOCK SPRING WAS REPLACED BY CHRYSLER SHORTLY AFTER THE RECALL WAS ISSUED. WHAT CAN WE DO? IS THIS SOMETHING CHRYSLER WILL COVER AGAIN? *TR
WE BOUGHT THIS VAN FOR MY WIFE'S MOM. DAYS AFTER WE BOUGHT IT, THE AIR BAG WARNING LIGHT CAME ON, THE CRUISE CONTROL DOESN'T WORK ANYMORE AND THE RADIO CHANGES STATION WHEN I TURN THE STEERING WHEEL. WE TOOK IT TO A REPAIR SHOP THAT TOLD US THE CLOCK SPRING WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CLOCK SPRING WAS REPLACED BY CHRYSLER SHORTLY AFTER THE RECALL WAS ISSUED. WHAT CAN WE DO? IS THIS SOMETHING CHRYSLER WILL COVER AGAIN? *TR
MY SERPENTINE BELT FALLS OFF EVERY TIME IT GETS WET. IT FALLS OFF IN HEAVY RAIN, IT FALLS OFF IN SNOW. AS YOU COULD IMAGINE WHEN YOU SUDDENLY DON'T HAVE STEERING ON WET AND/OR ICY ROADS IT BECOMES VERY DANGEROUS, ESPECIALLY IN A FAMILY VAN. EVEN AFTER I GET THE VEHICLE TO THE SIDE OF THE ROAD I HAVE TO GET THE BELT BACK ON. ROAD SIDE REPAIRS ARE NEVER SAFE OR EASY BUT THEY ARE MADE EVEN MORE SO WHEN DONE IN THE RAIN OR IN A BLIZZARD WHEN IT'S 60 BELOW WIND CHILL. THIS NEEDS TO BE ADDRESSED AND FIXED!!!!! *TR
MY SERPENTINE BELT FALLS OFF EVERY TIME IT GETS WET. IT FALLS OFF IN HEAVY RAIN, IT FALLS OFF IN SNOW. AS YOU COULD IMAGINE WHEN YOU SUDDENLY DON'T HAVE STEERING ON WET AND/OR ICY ROADS IT BECOMES VERY DANGEROUS, ESPECIALLY IN A FAMILY VAN. EVEN AFTER I GET THE VEHICLE TO THE SIDE OF THE ROAD I HAVE TO GET THE BELT BACK ON. ROAD SIDE REPAIRS ARE NEVER SAFE OR EASY BUT THEY ARE MADE EVEN MORE SO WHEN DONE IN THE RAIN OR IN A BLIZZARD WHEN IT'S 60 BELOW WIND CHILL. THIS NEEDS TO BE ADDRESSED AND FIXED!!!!! *TR
BOTH ORIGINAL KEYS AND SPARES CAN BE REMOVED WHILE THE ENGINE IS RUNNING AND IN ANY GEAR. THE VAN ALSO HAS A FAILURE TO START THAT RESEMBLES A DEAD BATTERY. I REPLACED THE BATTERY AND THE PROBLEM STILL EXISTS AND IS COMPLETELY RELATED TO THE IGNITION SWITCH. *TR
TWO WEEKS AGO MY 1999 DODGE GRAND CARAVAN DEVELOPED A STRONG SMELL OF GASOLINE INSIDE AND OUT OF THE VEHICLE. IT HAS GOTTEN PROGRESSIVELY STRONGER. IT USUALLY HAPPENS WHEN THE BRAKES ARE APPLIED AND /OR STOPPING SUDDENLY, AND STOPPING /PARKING IN THE GARAGE. *TR
ON GOING PROBLEM, WITH MYSELF AND PREVIOUS OWNERS. NEVER ADDRESSED BY CHRYSLER AND NO RECALL EVER DONE. WHEN DRIVING ON WET ROADS THE SERPENTINE BELT COMES OFF LEAVING YOU WITH NO POWER STEERING AND LOSS OF CONTROL IF GOING AT NORMAL SPEEDS AND ON A CURVE. IT IS A WELL KNOW PROBLEM AND HAS NOT BEEN ADDRESSED BY CHRYSLER. THEY JUST SAY THERE HAS NEVER BEEN A RECALL AND REFUSE TO FIX THE PROBLEM. THE PROBLEM IS SO PREVALENT THAT GATES HAS MADE A REPLACEMENT PULLEY AND BELT TO FIX IT, BUT IT COSTS ABOUT $120.00 AND CHRYSLER SHOULD PAY FOR THE FIX AND INSTALLATION. WHY HAS THIS NOT BEEN TAKEN CARE OF? *TR
Crash
DRIVER SIDE FRONT STRUT MOUNT DANGEROUSLY RUSTED, COULD CAUSE FATEL ACCIDENT. *TR
S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM CONSTITUENT RE UTILITY TRAILER SAFETY. *SMD THE DRIVER OF A MINIVAN ALONG WITH SIX OTHER PEOPLE WERE KILLED IN A HEAD-ON COLLISION ON A RURAL ROAD, WHEN IT WAS STRUCK BY A TRAILER LOADED WITH CRUSHED VEHICLES, THAT HAD BROKEN LOOSE FROM A TRACTOR TRAILER HEADING IN THE OPPOSITE DIRECTION.
Crash
1 injured
7 deaths
STRUT BROKE ,STARTED TO RUB ON TIRE ,MADE IT TO REPAIR SHOP ONLY TO BE TOLD THAT THE STRUT HOUSING IS ALL RUSTED OUT. *TR
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS CONFIRMED THAT THE STRUT TOWER WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. THE VIN WAS NOT AVAILABLE. RETURNED BY USPS. 2ND ATTEMPT ON 2/13/2013 FAILED. *KB
I WAS COMING AROUND A TURN AND SAW A CAR MAKING A LEFT TURN IN FRONT OF ME. I TRIED TO SLOW DOWN BY BRAKING AND THE VAN APPEARED TO ACCELERATE. I BARELY AVOIDED RUNNING INTO THE TURNING CAR BY SWERVING AROUND IT. I THEN FOUND THAT ONLY MY EMERGENCY BRAKE WAS WORKING. I GOT HOME AND MY NEIGHBOR HELPED LOCATE THE PROBLEM. THE BRAKE FLUID HAD LEAKED OUT THROUGH THE BRAKE LINE. THERE ARE 6 CONNECTIONS TO THE CAB. TWO ARE FOR LINES RUNNING TO THE REAR OF THE VAN. THEY HAVE 6 INCH SECTIONS OF FLEX TUBING BETWEEN THE SOLID TUBING. THE LEAK IS AT THE REARWARD CONNECTIONS BETWEEN THE SOLID AND FLEX TUBING. BOTH REARWARD CONNECTIONS HAVE THE CORRODED SOLID METAL FOR THE FIRST FEW INCHES AFTER THE FLEX TUBING. I NOTED THAT THERE ARE A NUMBER OF COMPLAINTS ABOUT BRAKE FAILURE DUE TO CORROSION OF BRAKE LINES ON THE 1999 DODGE GRAND CARAVAN AND CARAVAN ON THE INTERNET. *JS
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. WHILE DRIVING APPROXIMATELY 45 MPH THE CONTACT DEPRESSED THE BRAKE PEDAL AND NOTICED THAT IT DROPPED TO THE FLOOR BOARD; HOWEVER, THE CONTACT WAS ABLE TO STOP THE VEHICLE. AFTER INSPECTING THE VEHICLE THE CONTACT NOTICED THE BRAKE LINE FRACTURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING NOR WAS IT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
1999 AWD ABS GRAND CARAVAN, PERSONAL USE ONLY , NO TOWING, MILD NJ WINTER CONDITIONS. CAR PARKED FOR THREE DAYS AFTER EXTENDED TRIP (2,880 MILES OVER 3WEEKS)AT HIGHWAY SPEEDS WITH NO PROBLEMS.ON SECOND LEG OF K-TURN WHILE ATTEMPTING TO REPOSITION CAR IN DRIVEWAY (SPEED LESS THAN 5MILES/ HR) BRAKE PEDAL SUDDENLY DEPRRESSED ALL THE WAY TO THE FLOOR. INSPECTING BELOW THE VAN SHOWED BRAKE FLUID LEAK FROM A RUPTURED REAR BRAKE LINE CLOSE TO BRAIDED FLEX LINE CLOSE TO ABS MODULE. ALL STEEL LINES FOUND TO BE EXTENSIVELY CORRODED /RUSTED UP TO AND INVOLVING FIXTURES AT ATTACHMENT TO INNER BRAKE HOSES AT THE REAR, UP TO THE MASTER CYLINDER AND THE FRONT WHEEL LINES AT THE ATTACHMENT TO FRONT HOSES. DODGE DEALERSHIP (AUTOLAND) TOTALLY HANDS-OFF IN TRYING TO ADDRESS THIS GLARING SAFETY ISSUE - "NO RECALLS, NO MECHANISMS TO REPORT THIS ISSUE TO CHRYSLER", MORE INFURIATING IS THAT NO REPLACEMENT PARTS ARE AVAILABLE FOR THESE DEFECTIVE PARTS, THEY HAVE ALL BEEN DISCONTINUED....RIGHT AT THE TIME THAT MOST OF THESE CARS WILL BE NEEDING THE BRAKING PLUMBING CHANGED!!! MEANWHILE THERE ALL THESE TICKING TIME BOMBS OF CARAVANS OUT THERE WITH TENUOUS BRAKING ABILITY ONCE THESE DEFECTIVE LINES RUPTURE. PLEASE RECALL THESE BEFORE SOMEONE DIES, BEFORE SOMEBODY'S FAMILY CRIES!!! I SHUDDER TO THINK THIS COULD HAVE OCCURRED DURING MY LONG ROAD TRIP. *TR
!999 DODGE GRAND CARAVAN. ONE GAS TANK SUPPORT STRAP FELL OFF DRIVING ON SMOOTH PAVEMENT, 2ND STRAP DISINTEGRATED WITH SLIGHT MANUAL TWIST, GOT IT BACK ONTO DRIVEWAY & SUPPORTED TANK BEFORE REPLACING BOTH. HAVE BOTH PARTS SAME AS REPORTED; FORD PICKUPS RECALL. *KB
WAS DRIVING ON A BUSY STATE HIGHWAY IN THE RAIN AND DROVE THROUGH A PUDDLE. THE SERPENTINE BELT SLIPPED OFF AND I LOST THE POWER STEERING, AIR CONDITIONING, WATER PUMP. I WAS ABLE TO GET THE CAR IN A PARKING LOT WITHOUT INCIDENT, BUT THE OTHER DRIVER WOULD HAVE COMPLETELY LOST CONTROL OF THE VEHICLE.
AS MY FRIEND WHO BORROWED MY VEHICLE APPROACHED AN INTERSECTION IN ANN ARBOR, MICHIGAN, THE BRAKES COMPLETELY FAILED, CAUSING HER TO COLLIDE INTO A VEHICLE WHICH CONSEQUENTLY HIT ANOTHER VEHICLE. THE POLICE REPORT CORRECTLY INDICATES NO OPERATOR FAULT, BUT RATHER A FAULTY BRAKE LINE WHICH BURST, LEAVING A POOL OF BRAKE FLUID ON THE GROUND AT THE SCENE OF THE ACCIDENT. MOST VEHICLES HAVE A BRAKING SYSTEM THAT MAKES IT IMPOSSIBLE FOR BOTH FRONT AND REAR BRAKES TO FAIL SIMULTANEOUSLY. UNFORTUNATELY THE 1999 DODGE GRAND CARAVAN DOES NOT HAVE SUCH A SYSTEM. ALL BRAKES WERE LOST, MY VEHICLE COLLIDED WITH ANOTHER VEHICLE (WHICH WAS TOTALED AND RESULTED IN AN INJURED DRIVER) WHICH SUBSEQUENTLY HIT THE VEHICLE IN FRONT OF IT. THE BRAKES THEMSELVES WERE INSPECTED WEEKS PRIOR TO THE ACCIDENT BUT THE BRAKE LINE RUSTED AND CREATED THE INCIDENT.
Crash
1 injured
SERPENTINE BELT CAME OFF PULLEYS WHILE DRIVING IN HEAVY RAIN. LOST ABILITY TO STEER VAN. HEADED DIRECTLY FOR ANOTHER CAR AND COLLISION NARROWLY AVOIDED. BELT COMING OFF WHEN WET APPEARS TO BE A COMMON PROBLEM WITH THIS SERIES VAN, AND WOULD SEEM TO BE A VERY SERIOUS HAZARD. IT IS BEYOND ME WHY DODGE IS NOT REQUIRED TO RETROFIT A BETTER BELT/PULLEY SYSTEM (WHICH DOES EXIST AND IS ON THE MARKET). *TR
SERPENTINE BELT CAME OFF PULLEYS WHILE DRIVING IN HEAVY RAIN. LOST ABILITY TO STEER VAN. HEADED DIRECTLY FOR ANOTHER CAR AND COLLISION NARROWLY AVOIDED. BELT COMING OFF WHEN WET APPEARS TO BE A COMMON PROBLEM WITH THIS SERIES VAN, AND WOULD SEEM TO BE A VERY SERIOUS HAZARD. IT IS BEYOND ME WHY DODGE IS NOT REQUIRED TO RETROFIT A BETTER BELT/PULLEY SYSTEM (WHICH DOES EXIST AND IS ON THE MARKET). *TR
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN WITH GOODYEAR ALLEGRA TIRES, LINE SIZE P205 75/R14 DOT PJKC. THE CONTACT STATED THAT THREE OF THE TIRES FAILED BETWEEN 12,000 AND 26,000 MILES. THE CONTACT OBSERVED SEVERAL SMALL CRACKS ON THE TIRES PRIOR TO THE THEM FAILING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE TIRE DISTRIBUTOR PRIOR TO THE FAILURE AND HE WAS ADVISED THAT THERE WAS NOTHING WRONG WITH THE TIRES. THE DISTRIBUTOR ALSO ADVISED THAT THE TIRES WERE NO LONGER BEING MANUFACTURED AND THEY WERE UNABLE TO ASSIST. THE FAILURE MILEAGE WAS 129,499 AND THE CURRENT MILEAGE WAS 159,819.
AFTER HITTING APPROXIMATELY 3 INCHES OF SNOW/SLUSH IN THE ROAD THE SERPENTINE BELT SLID OFF CAUSING LOSS OF POWER STEERING. DRIVER WAS ABLE TO AVOID ACCIDENT AND PULL TO SIDE OF ROAD. THIS IS THE 5TH SUCH INCIDENT SINCE THE VEHICLE WAS NEW. *TR
I HAVE 1999 DODGE GRAND CARAVAN AND NOTICED RUST BUBBLES AT THE TOP OF THE STRUT TOWER MOUNTS WITH A ROUTINE INSPECTION. THE DRIVER'S SIDE IS SIGNIFICANTLY WORSE THAN THE PASSENGER SIDE. I KNOCKED ON THE AREA WITH MY HAND AND ABOUT HALF OF THE STRUT TOWER METAL SUPPORT FELL APART! THE STRUT SUPPORT IS NOW JUST BEING HELD IN PLACE WITH ONE NUT AND MINIMAL METAL. I WENT ONLINE AND NOTICED THAT THIS IS A COMMON PROBLEM WITH CHRYSLER MINIVANS AND THAT CHRYSLER HAVE BEEN AWARE OF THE PROBLEM FOR YEARS AND HAD ISSUED A TECHNICAL SALES BULLETIN BACK IN 2002 ON THIS STRUT TOWER RUST PROBLEM. THIS SHOULD BE A WARRANTY ISSUE AND CHRYSLER SHOULD HAVE ISSUED A RECALL YEARS AGO. CONSIDERING THAT THESE MINIVANS ARE USED PRIMARILY AS A FAMILY TRANSPORT VEHICLE, THIS RUST PROBLEM IS VERY DANGEROUS AND THERE SHOULD BE A RECALLED ASAP! THIS IS THE FIRST I HAVE EVER SEEN ANYTHING LIKE THIS AND HAVE OWNED NUMEROUS VEHICLES INCLUDING AN OLDER CAR DRIVING IN THE SAME ENVIRONMENT. *TR
THE LEFT FRONT SPRING TOWER RUSTED THROUGH CAUSING THE BODY TO DROP ON THE WHEEL. *TR
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOWS, WINDSHIELD WIPERS, AND CRUISE CONTROL WOULD FAIL SPORADICALLY. THE EMERGENCY BRAKE WARNING LIGHT WOULD ALSO ILLUMINATE INTERMITTENTLY. THE RADIO HAD ALSO FAILED IN ADDITION TO THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE CONTACT TOOK THE VEHICLE IN FOR RECALL REPAIRS IN 2008 UNDER NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) WHERE THE CLOCK SPRING WAS REPLACED. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. IN ADDITION, THE CONTACT STATED THAT THE DRIVE BELT WAS DEFECTIVE AND WAS REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOWS, WINDSHIELD WIPERS, AND CRUISE CONTROL WOULD FAIL SPORADICALLY. THE EMERGENCY BRAKE WARNING LIGHT WOULD ALSO ILLUMINATE INTERMITTENTLY. THE RADIO HAD ALSO FAILED IN ADDITION TO THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE CONTACT TOOK THE VEHICLE IN FOR RECALL REPAIRS IN 2008 UNDER NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) WHERE THE CLOCK SPRING WAS REPLACED. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. IN ADDITION, THE CONTACT STATED THAT THE DRIVE BELT WAS DEFECTIVE AND WAS REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 1999 DODGE GRAND CARAVAN. THE CONTACT STATED THAT THE POWER WINDOWS, WINDSHIELD WIPERS, AND CRUISE CONTROL WOULD FAIL SPORADICALLY. THE EMERGENCY BRAKE WARNING LIGHT WOULD ALSO ILLUMINATE INTERMITTENTLY. THE RADIO HAD ALSO FAILED IN ADDITION TO THE AIR BAG WARNING LIGHT REMAINING ILLUMINATED. THE CONTACT TOOK THE VEHICLE IN FOR RECALL REPAIRS IN 2008 UNDER NHTSA CAMPAIGN ID NUMBER: 04V480000 (AIR BAGS) WHERE THE CLOCK SPRING WAS REPLACED. THE REPAIR CORRECTED THE FAILURE FOR APPROXIMATELY ONE MONTH BEFORE RECURRING. IN ADDITION, THE CONTACT STATED THAT THE DRIVE BELT WAS DEFECTIVE AND WAS REPAIRED SEVERAL TIMES TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000 AND THE CURRENT MILEAGE WAS 180,000.
POWER DOOR LOCK ON DRIVER'S SIDE FRONT DOOR WILL NOT WORK. I HAVE TO OPEN THE REAR SLIDING DOOR ON MY VAN AND REACH AROUND TO UNLOCK MANUALLY. IT DOESN'T LOCK AFTER BEGINNING TO MOVE EITHER. I HAVE READ HUNDREDS OF COMPLAINTS ABOUT THE SAME ISSUE. *TR
1999 DODGE GRAND CARAVAN 3.3L. SERPENTINE BELT SLIPS OFF PULLEYS WHEN DRIVING IN WET CONDITIONS, EVEN SLIGHTLY. THIS PRODUCES AN IMMEDIATE LOSS OF POWER STEERING, WATER PUMP, ETC., AND WITHIN 15-20 SECONDS THE VEHICLE OVERHEATS. THIS CREATES SEVERE SAFETY HAZARD WITH IMPAIRED STEERING ABILITY ALONG WITH ATTEMPTS TO REMOVE VEHICLE FROM TRAFFIC BEFORE IT OVERHEATS, STALLS, OR ENGINE CATCHES FIRE. THIS SLIPPAGE OCCURS CONSISTENTLY TO THE POINT WE MUST AVOID DRIVING WHEN RAINING (EVEN DRIZZLING) OR EVEN IF ROADS ARE STILL MOIST AFTER A RAIN. WE FOUND HUNDREDS OF THE SAME COMPLAINT AFFECTING NUMEROUS MODEL YEAR DODGE CARAVANS, AS WELL AS CHRYSLER TOWN & COUNTRY VAN. TWO INDEPENDENT MECHANICS STATED THE CAUSE IS POOR DESIGN OF THE PULLEY SYSTEM. TWO OF THE PULLEYS ARE SMOOTH-SURFACED AND ONE SIDE OF THE SERPENTINE BELT IS SMOOTH. WHEN A LIQUID (RAIN/SNOW/LUBRICANT, ETC.) IS INTRODUCED TO THE PULLEY SYSTEM, THESE SMOOTH SURFACES ALLOW THE BELT TO EASILY SLIP OFF. DODGE OFFERS TO REPLACE THE TWO SMOOTH PULLEYS WITH GROOVED PULLEYS, AS WELL AS PROVIDE A SERPENTINE BELT WITH DUAL SIDED GROOVES FOR AROUND $400. THIS IS NOT A MATTER OF NORMAL WEAR AND TEAR, BUT RATHER A POOR DESIGN THAT HAS CONTINUED FOR OVER A DECADE DESPITE EARLY COMPLAINTS. CONSUMERS HAVE SPENT HUNDREDS IF NOT THOUSANDS IN TOWING AND REPAIRS FOR THIS PROBLEM. CONSUMERS SHOULD NOT BE REQUIRED TO PAY TO FIX THE MANUFACTURERS' SAFETY DEFECTS AND ADD TO THEIR PROFITS IN DOING SO. WAS IT AN INTENTIONAL DEFECT TO BOOST SERVICE DEPT PROFITS? THIS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY AND SHOULD WARRANT A RECALL TO REPLACE THE TWO PULLEYS AND SERPENTINE BELT. *TR
1999 DODGE GRAND CARAVAN 3.3L. SERPENTINE BELT SLIPS OFF PULLEYS WHEN DRIVING IN WET CONDITIONS, EVEN SLIGHTLY. THIS PRODUCES AN IMMEDIATE LOSS OF POWER STEERING, WATER PUMP, ETC., AND WITHIN 15-20 SECONDS THE VEHICLE OVERHEATS. THIS CREATES SEVERE SAFETY HAZARD WITH IMPAIRED STEERING ABILITY ALONG WITH ATTEMPTS TO REMOVE VEHICLE FROM TRAFFIC BEFORE IT OVERHEATS, STALLS, OR ENGINE CATCHES FIRE. THIS SLIPPAGE OCCURS CONSISTENTLY TO THE POINT WE MUST AVOID DRIVING WHEN RAINING (EVEN DRIZZLING) OR EVEN IF ROADS ARE STILL MOIST AFTER A RAIN. WE FOUND HUNDREDS OF THE SAME COMPLAINT AFFECTING NUMEROUS MODEL YEAR DODGE CARAVANS, AS WELL AS CHRYSLER TOWN & COUNTRY VAN. TWO INDEPENDENT MECHANICS STATED THE CAUSE IS POOR DESIGN OF THE PULLEY SYSTEM. TWO OF THE PULLEYS ARE SMOOTH-SURFACED AND ONE SIDE OF THE SERPENTINE BELT IS SMOOTH. WHEN A LIQUID (RAIN/SNOW/LUBRICANT, ETC.) IS INTRODUCED TO THE PULLEY SYSTEM, THESE SMOOTH SURFACES ALLOW THE BELT TO EASILY SLIP OFF. DODGE OFFERS TO REPLACE THE TWO SMOOTH PULLEYS WITH GROOVED PULLEYS, AS WELL AS PROVIDE A SERPENTINE BELT WITH DUAL SIDED GROOVES FOR AROUND $400. THIS IS NOT A MATTER OF NORMAL WEAR AND TEAR, BUT RATHER A POOR DESIGN THAT HAS CONTINUED FOR OVER A DECADE DESPITE EARLY COMPLAINTS. CONSUMERS HAVE SPENT HUNDREDS IF NOT THOUSANDS IN TOWING AND REPAIRS FOR THIS PROBLEM. CONSUMERS SHOULD NOT BE REQUIRED TO PAY TO FIX THE MANUFACTURERS' SAFETY DEFECTS AND ADD TO THEIR PROFITS IN DOING SO. WAS IT AN INTENTIONAL DEFECT TO BOOST SERVICE DEPT PROFITS? THIS PROBLEM NEEDS TO BE ADDRESSED IMMEDIATELY AND SHOULD WARRANT A RECALL TO REPLACE THE TWO PULLEYS AND SERPENTINE BELT. *TR