2018 CHRYSLER PACIFICA PLUG-IN HYBRID

6 recalls, 375 complaints

HYBRID PROPULSION SYSTEM

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs ... Read more

15,910 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

HYBRID PROPULSION SYSTEM

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to recharge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repair... Read more

16,741 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

Consequence

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

Remedy

FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be repl... Read more

23,079 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

SUSPENSION:FRONT:CONTROL ARM:LOWER ARM

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

Consequence

A control arm separation could increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will inspect the right front knuckle and lower control arm for damage, replacing the components as necessary. The right front lower control arm knuckle pinch bolt will be replaced with a larger-diameter pinch bolt. These repairs will be performed free of ch... Read more

47,771 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

Defect Description

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.

Consequence

The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.

Remedy

FCA will notify owners, and dealers will update the powertrain controller module software, and inspect and replace the catalytic converter as necessary, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this r... Read more

10,260 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD

Defect Description

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 J... Read more

Consequence

A vehicle stall can increase the risk of a crash.

Remedy

Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

12,779 vehicles affected

Manufacturer: Chrysler (FCA US LLC)

Complaint Statistics

375 total complaints 11 crashes 19 fires 2 injuries

Top Reported Components

Component	Complaints
ELECTRICAL SYSTEM	61
ENGINE	61
HYBRID PROPULSION SYSTEM	46
POWER TRAIN	39
UNKNOWN OR OTHER	36
FUEL/PROPULSION SYSTEM	20
VEHICLE SPEED CONTROL	16
STEERING	12
SERVICE BRAKES	11
SUSPENSION	8

Incident date: Mar 15, 2026

On March 17, 2026, the sunroof of our Hyundai Sante Fe 2021 exploded. The driver and two passengers were not hurt because the sunroof was closed and the liner in place when the explosion took place. The incident occurred on an open country highway on a sunny afternoon with no other vehicles or flyin... Read more

Incident date: Mar 13, 2025

I was driving with my children in tow. My "reduced acceleration light" came on as well as my check engine light. Within minutes of these turning on, my car went into Limp mode (shifted in neutral) and would not accelerate and steering felt locked up. I quickly got off to the side of the road and ... Read more

Incident date: Mar 13, 2025

The contact owns a 2013 Ford Explorer. The contact received notification of NHTSA Campaign number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 45 MPH, the driver's side A-pillar trim detached from the vehicle. The local dea... Read more

Incident date: Mar 13, 2025

The contact owns a 2018 Jeep Grand Cherokee. The contact stated that after stopping the vehicle and shifting into park(P), the vehicle started rolling backwards in the driveway. The contact stated no warning light was illuminated. The contact stated that the failure had occurred several times. The c... Read more

Incident date: Jan 6, 2025

warning light came on for reason.

Incident date: Jan 26, 2025

The contact owns a 2020 Porsche 911 Carrera. The contact stated that the driver’s and passenger’s seat release straps failed to operate as intended to allow passengers in the rear of the vehicle to enter or exit as needed. The vehicle was taken to a dealer where it was diagnosed and determined t... Read more

Incident date: Dec 1, 2024

I would like to express my concern about the paint on my 2015 Toyota Tacoma in Ribbon Blue, which has faded significantly on the roof and hood and is chipping extensively underneath the hood, around the windows, and underneath the doors. The extent of the fading and chipping is alarming, especially ... Read more

Incident date: Jan 26, 2025

Lower control arm rubs against subframe. Makes noise as going over bumps. Acura has a service bulletin, 20-025, from June 19, 2020 identifying issue. Issue told to tech in past but was identified. Now identified at 66,881 on car out of warranty but Acura will not cover. Rubbing seems like ... Read more

Incident date: Jan 26, 2025

The contact owns a 2017 Ford F-250. The contact stated while driving at approximately 10 MPH, the vehicle unexpectedly upshifted and downshifted. The contact stated that the failure was intermittent. The failure had occurred on several occasions. No warning light was illuminated. The vehicle was tak... Read more

Incident date: Jul 31, 2024

While driving in Autopilot mode, approx 70 mph in light rain the vhicle began to drift side to side almost crossing over the lane dividing line. Upon grabbing the wheel to take control the vehicle entered multiple 360 degree spins crashing into "K" rail. In the past I have noticed when taking cont... Read more

Crash

Incident date: Nov 12, 2024

AS WE WERE DRIVING MY NIECE HOME FROM SCHOOL ABOUT A BLOCK FROM HER HOUSE, THE CAR STARTED LOOSING POWER AND WHEN WE PULLED OVER TO LET HER OUT, THE CAR SHUT OFF ON ITS OWN AND WOULD NOT START BACK ON. WE WAITED A WHILE AND TRIED TO TURN IT BACK ON, BUT IT DID NOT DO ANYTHING. THERE WERE NO MESSAGES... Read more

Incident date: Nov 12, 2024

My car started leaking oil I took it to a local mechanic and I was told that the oil filter housing needs to be replaced. He said that he sees that problem with thos vehicles he even sain that he is surprised that it has been recalled because apparently it breaks easily and it needs to be changed to... Read more

Incident date: Nov 12, 2024

While driving over 50mph, I encountered issues with stablization where the steering wheel would violently shift left and right, and the vehicles front tires were wobbling uncontrollably until lowering speeds below 30mph. After the dealer replaced the steering damper, I ran into this problem again b... Read more

Incident date: Dec 4, 2024

The contact owns a 2019 Subaru Outback. The contact stated that while operating the vehicle, the display screen malfunctioned and flashed off and on. During the failure, the back-up camera became inoperable and created a visibility hazard for the driver. The cause of the failure was not yet determin... Read more

Incident date: Feb 26, 2021

The contact owns a 2018 Ford Escape. The contact stated that while starting the vehicle, the temperature gauge rose to H(Hot). The contact stated that upon shifting to reverse(R), the vehicle started chugging. The message "High Engine Temperature Safely" was displayed, and the check engine warning l... Read more

Incident date: Nov 12, 2024

On October 17, 2024, owner was leaving Denver, CO on the highway and had to stop for traffic and vehicle wouldn't move. Was in drive but vehicle would not drive and pulled to side of road. Had insurance tow to nearest Hyundai dealership. Check engine light was on and dealership checked vehicle and n... Read more

Incident date: Jul 18, 2024

I was driving down the highway at approximately 60 mph with approximately 40% charge to the high voltage battery. While moving the car suddenly stopped accelerating and switched to neutral automatically. The instrument panel provided no audible alerts of a problem and in relatively small text sta... Read more

Incident date: Nov 8, 2024

The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Jan 15, 2023

Daylight Running Lights (DRLs) burned out, and Tesla charges exorbitant amounts to repair each DRL and headlight assembly, over $3,500 for each side. This is apparently a known issue with all 2017-2021 Tesla Model S vehicles, as it is widely discussed on Tesla owner forums. The DRLs are prone to rep... Read more

Incident date: Jan 15, 2023

The contact owns a 2022 Tesla Model Y. The contact stated that after parking the vehicle, the contact noticed that the front hood lid had opened unintentionally. The contact stated that the failure occurred on several occasions. Additionally, the contact stated that while driving and attempting to ... Read more

Incident date: Jul 18, 2024

The contact owns a 2015 Kia Optima. The contact stated while driving approximately 45 MPH, the air bag warning light illuminated. The contact stated that two independent mechanics were sent to the residence to diagnose the vehicle. The contact was informed that the clock spring needed to be replaced... Read more

Incident date: Oct 17, 2024

Airbag light is deployed when passenger is sitting in seat. Module under seat is not recognizing the passenger and airbags are turned off. This is a safety concern in likeliness of an accident the passenger could be injured.

Incident date: Sep 30, 2024

The sunroof will not close. Kia published a technical service bulletin (#319) in July 2023 related to this issue. The plastic wind deflector and track appear to have broken. We are unable to drive the vehicle due to inability to close (electronically or mechanically) the sunroof during any inclem... Read more

Incident date: Sep 26, 2023

Driver seat power motor needs to be replaced for second time this will be the 3rd motor in this vehicle with 27000 miles.

Incident date: Sep 26, 2023

When the vehicle is in drive and you open the door it shifts to park. However, if the vehicle is in drive and you turn it off, the vehicle shifts to NEUTRAL. This causes the vehicle to roll with the engine off.

Crash

Incident date: Sep 26, 2023

I believe this is the same issue as the Hyundai recall #170 (activation of the engine management system's brake pedal override feature). While pressing the accelerator, my car will stop accelerating until I let off the gas pedal and then press it again. This is an intermittent issue and unrelated to... Read more

Incident date: Sep 5, 2024

The contact owns a 2015 Ram 1500. The contact stated while driving approximately 40 MPH, the vehicle shuddered and experienced a loss in motive power. The contact pulled over to the shoulder of the road and restarted the vehicle; however, upon arrival to the destination, there was black smoke coming... Read more

Incident date: Sep 4, 2024

When towing our 5th wheel RV we started getting messages on the computer that the trailer brakes were not working due to an issue with the brake controller. Trailer brakes would come and go. The only time we got notification was when towing. Only 20 minutes after getting the first notification we we... Read more

Crash

Incident date: Aug 17, 2024

drivers2nd row seat belt would not release, seatbelt continues to apply tension on child, after trying to slide seat and tilt seat forward, no release, had to cut seat belt in order to safely remove child from seat

1 injured

Incident date: Aug 16, 2024

Car shuts off without warning scare that be in an accident if the shuts off on the highway.

Incident date: Nov 17, 2023

The contact owns a 2015 Chevrolet Silverado 2500 equipped with a Fastway Trailer Hitch manufactured in 2018. The contact stated while the vehicle was parked with an enclosed Carson trailer hitched to the vehicle, the contact became aware that the trailer hitch ball was lower than normal. Upon inspec... Read more

Incident date: Nov 17, 2023

I am checking to see when this ( Recall Incomplete, remedy not yet available ) GM Program # N232404980 Status Incomplete. Remedy not available NHTSA 23V334 Date Issued: 2023-05-10 Description General Motors has decided that a defect which relates to motor vehicle safety exists in certain ... Read more

Incident date: Nov 17, 2023

Incident date: Aug 9, 2024

This is a duplicate of the letter I sent to Tesla on June 25, 2024. “For the past two weeks I have traveled to New Jersey and back to North Carolina. I’m writing to you because of my experience with TESLAS FSD. On one occasion I was traveling on [XXX] (NJ) heading to [XXX] -with my navigation an... Read more

Incident date: Nov 28, 2022

The contact owns a 2023 Jeep Wrangler. The contact stated that 3 months after purchasing the vehicle, while driving approximately 25 MPH and making a left turn, the vehicle suddenly stalled. The instrument panel displayed a message to “Shift to Park” and then shift to the desired gear. The conta... Read more

Incident date: Nov 28, 2022

At around 200 miles, I could no longer gain access to my vehicle via via both keys and the Kia app. My vehicle has been sitting at the dealership for 20 days without a resolution and little communication from Kia

Incident date: Aug 6, 2024

The contact owns a 2016 Ford Explorer. The contact stated while at a red light, the vehicle was shaking abnormally. No warning light was illuminated. The vehicle was drivable and was driven to a dealer. The dealer replaced the motor mounts and informed the contact that the torque converter and trans... Read more

Incident date: Aug 5, 2024

I was Driving down a small hill. The car alerted for a car near my vicinity. There was no car in front or adjacent to mine. However, the car suddenly came to a complete stop, without me engaging the brakes. It almost resulted in a serious collision with the car behind me.

Incident date: Jul 19, 2024

I bought a LS2 motorcycle Helmet in a local shop on 06/26/24 to be a passenger on a motorcycle ride. While removing the lining and installing a communication system I discovered the foam was cracked on the posterior area of the helmet. The edges of the polystyrene were uneven. The local shop has a N... Read more

Incident date: Jul 19, 2024

Safety concern: Engine timing cover oil leak. blind spot warning malfunction.

Incident date: Nov 4, 2022

“Service steering column” notice appears on dash board. Steering wheel is locked and car won’t start leaving us stranded. Dealer could not diagnose problem. Car started at dealership. Took it home. One month later happened again.

Incident date: Nov 4, 2022

my AC in blowing hot air on one side and cool air on the other side

Incident date: Jun 23, 2024

This car has had repeated issues rough idle after fueling for years. Replacing the oxygen sensor did not resolve the problem. The dealer resetting the car's computer did not resolve the problem. I recently had to replace the canister purge valve (CPV) after the car began stalling after fueling. T... Read more

Incident date: Jun 23, 2024

The contact owns a 2016 Scion IM. The contact stated while driving 70 MPH, the transmission was skipping the 6th and 7th gears. The contact stated that the failure recurred several times while driving. There was no warning light illuminated. Additionally, the contact stated that while attempting to ... Read more

Incident date: Jun 23, 2024

The contact owns a 2012 Ford F-150. The contact stated that while driving at 45 MPH, the vehicle independently downshifted to first gear with several unknown warning lights illuminated on the instrument panel. The contact stated that the failure nearly caused the vehicle to be rear ended by an 18-wh... Read more

Incident date: Jun 23, 2024

Two times in the last week, my engine shut off/stalled while driving in traffic. The check engine, battery and oil lights came on because the key was still turned. I had no other warning, I just couldn’t accelerate and had to coast to safety. Both times I was able to safely pull over and turn the ... Read more

Incident date: Mar 26, 2024

The contact owns a 2022 Tesla Model Y. The contact stated that after starting the vehicle at 5 MPH, the central display became inoperable and turned black. The contact stated that the vehicle was locked and she was unable to exit the vehicle. The contact received assistance from a bystander who open... Read more

Crash

Incident date: Mar 5, 2024

I bought this car in October of 2019 off of the show room floor and around July 15, of 2022 the paint on the hood of my car just started peeling for no reason. Over time the peeling has increased rapidly. I would like for this to be fixed. The color of my car is pearl white.

Incident date: Feb 6, 2024

Urgent Safety Complaint Regarding Brake System Failure and Manufacturer's Extended Warranty Acknowledgment To Whom It May Concern, I am writing to formally file a complaint concerning a critical safety issue with my vehicle, which has significantly impacted its braking system. This issue not only ... Read more

Incident date: Feb 6, 2024

They have failed to address the recall in a timely manner. Sep 22,2023 Manufacturer Recall Number251 NHTSA Recall Number23V651000

Showing 50 of 375 complaints.

CHRYSLER PACIFICA PLUG-IN HYBRID - All Years Overview

Complete safety history for the CHRYSLER PACIFICA PLUG-IN HYBRID across all model years (2017, 2026).

19 Total Recalls

1,076 Total Complaints

0 Investigations

30 Reported Crashes

34 Reported Fires

0 Reported Deaths

CHRYSLER PACIFICA PLUG-IN HYBRID - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2025	1	1	View
2024	0	48	View
2023	0	76	View
2022	0	219	View
2021	1	40	View
2020	2	107	View
2019	2	83	View
2018 (current)	6	375
2017	6	127	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2018 CHRYSLER PACIFICA PLUG-IN HYBRID

Complaint Statistics

Top Reported Components

CHRYSLER PACIFICA PLUG-IN HYBRID - All Years Overview

CHRYSLER PACIFICA PLUG-IN HYBRID - Year by Year

Other CHRYSLER Models