2021 CHRYSLER PACIFICA PLUG-IN HYBRID

1 recalls, 40 complaints

HYBRID PROPULSION SYSTEM

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs ... Read more

3,606 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

40 total complaints 1 crashes 1 fires 1 injuries

Top Reported Components

Component	Complaints
ENGINE	6
STEERING	6
UNKNOWN OR OTHER	5
ELECTRICAL SYSTEM	4
POWER TRAIN	3
ENGINE AND ENGINE COOLING	3
FUEL/PROPULSION SYSTEM	2
SERVICE BRAKES, HYDRAULIC	1
SERVICE BRAKES	1
VISIBILITY:WINDSHIELD	1

Incident date: Aug 25, 2023

2020 Jeep Cherokee Limited AWD, VIN [XXX] , approx. 111,355 miles. Reporting serious safety concern: repeated/worsening electrical system failure with intermittent loss of power steering assist. For nearly a year, Auto Start/Stop warning and battery warning lights have appeared. During episodes, pow... Read more

Incident date: Sep 29, 2025

The contact owns a 2021 Chevrolet Traverse. The contact stated that while starting the vehicle, the front exhaust pipe made an abnormally loud sound, and there was an odor inside the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aw... Read more

Incident date: Jul 7, 2025

Upon purchasing my 2016 C300, I starting experiencing a right pull whenever I press on the brakes. I was very concerned as I use this vehicle to assist with dropping and pick up of my 2 grandchildren. The more I drove the car, the more unsafe especially when I attempt to bring my car to a stop. I to... Read more

Incident date: Feb 22, 2025

The contact owns a 2017 Ford Edge. The contact stated that upon starting the vehicle, there was an abnormal white smoke coming from the exhaust pipe. Additionally, the contact stated that the vehicle was experiencing excessive coolant consumption. The vehicle was taken to an independent mechanic, wh... Read more

Incident date: Jun 13, 2024

5th and 6th gear in the transmission quiet working due to the torque converter being bad while I was driving down interstate which caused the valve body in the transmission to go bad

Incident date: Jan 28, 2025

While driving my kids to school on the freeway I received an alert telling me that my engine was overheating! I was barely given any warning of the rising temperature to allow myself to pull over safely. It never informed me it was rising, only when it was redlined near the max engine temp to which ... Read more

Incident date: Jun 27, 2024

Loss of power steering. Vehicle is available for inspection upon request. Difficulty steering vehicle at all speeds. The issue has not been confirmed by a service center. The vehicle has not been inspected. There were no warning lamps, messages or symptoms of the problem prior to failure.

Incident date: Jun 1, 2024

While cruising at approximately 40 mph on a surface street, the car lost all power, completely shutting down. After rolling for two seconds it turned back on.

Incident date: Oct 7, 2024

Headlight /DRL out - no alerts or messages

Incident date: Oct 1, 2024

The contact owned a 2024 Honda Prologue. The contact stated that while driving at an undisclosed speed, the steering wheel seized. In addition, the brake pedal was depressed, however, the vehicle failed to stop as intended. The vehicle speed increased independently. As a result, the vehicle crash... Read more

Crash 1 injured

Incident date: Oct 1, 2024

I was notified by Honda that the fuel pump on my 2018 Honda CR-V would be replaced when replacement pumps became available. That was in May of 2024. As of this writing, I have not heard from my local dealer (Honda World, Louisville, KY) or Honda corporate about the availability of a replacement.

Incident date: Aug 1, 2024

There's been a very dangerous situation with my truck without any warning, lose all info with it's gauges on the instrument panel and the truck losing power with speed and the transmission locking up or not shifting gears and this causes the vehicles rpm to rev up extremely high to a 4 then sometime... Read more

Incident date: May 16, 2023

The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the vehicle was shuddering, with the check engine warning light illuminated. The vehicle was taken to an independent mechanic, where it was determined that the failure was related to Ford Campaign Number: 21N12. The ... Read more

Incident date: Jan 12, 2024

Van caught fire in the engine compartment burned the firewall

Fire

Incident date: Jan 12, 2024

Driver side floor board is getting wet after rains. Confirmed it is not the heat coil or ac drain hose.

Incident date: Dec 9, 2023

Purchased the Silverado 1500 new in 2013 and was going be my last truck before I retired. Had the truck under coated/rust proofed after the purchase and had it touched up yearly. Went to have it touched up again in 2020 and the shop said they would not do it because the frame was rotting from the ... Read more

Incident date: Apr 15, 2023

My passenger airbag light has been on for several months now. And another warning light comes on frequently, telling me to check the SRS airbag system. The first time I mentioned it at the Subaru dealership, they told me there was nothing wrong with it. But I took it in for an oil change, and had th... Read more

Incident date: Apr 15, 2023

The contact owns a 2014 Ford Fusion. The contact stated that while the vehicle was parked and being inspected, the mechanic observed that the sway bar was not properly bolted. The vehicle was diagnosed by a dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The failu... Read more

Incident date: Mar 11, 2023

Our Acura MDX has continued to have Auto Idle Stop issues since we purchased the vehicle. Sometimes the vehicle would not restart after being stopped at a traffic light. Most recently, an accident almost occurred when the vehicle stuck behind us at the traffic light tried to go around us while we we... Read more

Incident date: Mar 11, 2023

Cluster showed inoperative malfunction on the interstate and car accelerator faulted to 2 mph. A Tractor trailer came close to hitting me. Pulled over. Police escorted off and was towed to dealer. They first installed a new gas pedal but did not work. Now they said it is the harness electrical wiri... Read more

Incident date: May 16, 2023

The contact owns a 2006 Ford Escape. The contact stated while driving approximately 40 MPH, the accelerator pedal was depressed; however, the vehicle started to lose motive power. Additionally, the contact stated that the accelerator pedal remained floored after being depressed. The contact drove to... Read more

Incident date: Feb 18, 2023

On September 2, 2021, I was driving with my young son in the car. I had to pick him up from daycare due to severe weather(High winds and tornado warning in effect). I heard something hit my window, then my sons window, while driving 55 mph on the highway. I looked in the rearview and could'nt tell w... Read more

Incident date: Feb 18, 2023

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a misfire under the hood of the vehicle. The P0302 and P0304 warning lights were displayed on the instrument panel. The contact stated that based on the codes displayed, she replaced the ignit... Read more

Incident date: Feb 18, 2023

The contact owns a 2020 Volkswagen Tiguan. The contact stated while driving 70 MPH, the contact turned on the windshield washer fluid to clean the front and rear windshield and the windshield washer fluid leaked into the vehicle onto the brake and accelerator pedal. The contact stated that the winds... Read more

Incident date: Jan 23, 2023

BRAND NEW VEHICLE PURCHUSED OFF SHOW ROOM FLOOR WITH 4 MILES ON IT. 3 MONTHS AFTER OWNERSHIP, WHEN PUSH TO START THE CAR. THE STEERING WHEEL WILL LOCK UP, UNABLE TO DRIVE AND A SYSTEMS CHECK WILL DISPLAY ON THE DASH. IT DOES NOT STOP, UNTIL YOU TURN THE CAR OFF AND ON SEVERAL TIMES, WITH NO SET AMOU... Read more

Incident date: Jan 23, 2023

Our vehicles right sliding door has been making a buzzing sound when unlocking said door. Many other caravans have had this problem with the same part, the lock actuator. Our buzzed until one day the door completely stopped unlocking and now we cannot use the door for entry or exit.

Incident date: Mar 2, 2023

The car has a new type of sunroof (Stargaze) that turns clear or dark. It is operated by the electrical system. Mine shorted out and makes a buzzing sound if turned on. This same problem has been reported by many others with this sunroof. It is a design defect that is prevalent in the Venza. T... Read more

Incident date: Mar 2, 2023

When trying to keep the vehicle traveling straight, the steering seems to stick and then suddenly release once more force is applied to the steering wheel. This causes an over correction in steering and requires the driver to quickly correct in the opposite direction to avoid going in to the next la... Read more

Incident date: Feb 3, 2023

The contact owns a 2018 Subaru Outback. The contact stated that a small rock struck the front windshield, causing a 2-foot crack. The front windshield was previously replaced twice within the last month for the recurring failure. The vehicle was taken to the dealer, where it was determined that the ... Read more

Incident date: Feb 3, 2023

The contact owns a 2012 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not r... Read more

Incident date: Feb 5, 2023

Car is only a 2016 that has had issues since I bought it at 90k miles. It constantly required oil changes every other week. Paid in full the replacement of the catalytic convertor only for the engine to fail and the convertor be gummed up in less than 4 months

Incident date: Feb 5, 2023

Hello, on a number of occasions (while driving on the highway and attempting a stop at a light) our brake system has gone unresponsive. It almost caused a collision the other day when I was approaching a red light. What happens is I push the brake, and then it almost feels like there is no resista... Read more

Incident date: Jan 26, 2023

1. On 1/30/23 I was heading home from work when my engine and oil light came on. I after parking at turning my car off, the engine began to shake and make clicking noises continuously. I got an oil change that day thinking that may help the issue. On 1/31/23 I took my car to another mechanic who not... Read more

Incident date: Jan 26, 2023

Incident date: Nov 1, 2022

Every since I bought my car there has been times were my car refused to start. Every time it happened my car was sitting in park for about 10-15 minutes and I would turn off my car but when the time to turn on came it started to seem like my battery was dying and would not start. I had to wait 30 mi... Read more

Incident date: Nov 1, 2022

As I was driving, the power, steering failure light came on. It began to be difficult to steer. Once I pulled over, stop the car and restart it again the steering system was locked. Other warning lights with regards to collision control, etc. came on. Many other people have reported this problem wit... Read more

Incident date: Jan 17, 2023

After about the 3k miles mark, I started noticing a raw gas smell on the interior of the cabin when driving the vehicle. I also notice this gas smell when my vehicle is parked in my garage, with the engine off. I brought it to my local Nissan dealer, and they confirmed that it is a known issue 3 oth... Read more

Incident date: Jan 17, 2023

The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was an abnormal sound coming from the vehicle. The contact related the failure to NHTSA Campaign: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Elec... Read more

Incident date: Nov 22, 2022

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at slower speeds, the service charging station light illuminated, and the vehicle stalled. The contact stated that after waiting for 10 to 15 minutes, he was able to restart the vehicle. The contact also stated that t... Read more

CHRYSLER PACIFICA PLUG-IN HYBRID - All Years Overview

Complete safety history for the CHRYSLER PACIFICA PLUG-IN HYBRID across all model years (2017, 2026).

19 Total Recalls

1,076 Total Complaints

0 Investigations

30 Reported Crashes

34 Reported Fires

0 Reported Deaths

CHRYSLER PACIFICA PLUG-IN HYBRID - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	1	0	View
2025	1	1	View
2024	0	48	View
2023	0	76	View
2022	0	219	View
2021 (current)	1	40
2020	2	107	View
2019	2	83	View
2018	6	375	View
2017	6	127	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 CHRYSLER PACIFICA PLUG-IN HYBRID

Complaint Statistics

Top Reported Components

CHRYSLER PACIFICA PLUG-IN HYBRID - All Years Overview

CHRYSLER PACIFICA PLUG-IN HYBRID - Year by Year

Other CHRYSLER Models