2021 CHRYSLER PACIFICA PLUG-IN HYBRID

1 recalls — 40 complaints

HYBRID PROPULSION SYSTEM

Defect Description

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs ... Read more

3,606 vehicles affected

Manufacturer: Chrysler (FCA US, LLC)

Complaint Statistics

40 total complaints 1 fires

Top Reported Components

Component	Complaints
ENGINE	8
UNKNOWN OR OTHER	4
FUEL/PROPULSION SYSTEM	3
STEERING	3
SERVICE BRAKES	3
ELECTRICAL SYSTEM	3
POWER TRAIN	2
ENGINE AND ENGINE COOLING	2
SERVICE BRAKES, HYDRAULIC	1
VISIBILITY:WINDSHIELD	1

Incident date: Aug 25, 2023

The contact owns a 2021 CHRYSLER Pacifica. The contact received notification of NHTSA Campaign Number: (24V436000 (BACK OVER PREVENTION) however, the recall repair was done; but the issue reoccurred a month later. The local dealer was contacted. The contact stated that the manufacturer had exceeded ... Read more

Incident date: Sep 29, 2025

Both head rest which is attached to airbags or have airbags in them I don’t know but the exploded open. Headrest could have exploded while someone was in the seat and got head injuries. No problem has not been confirmed by anyone but myself,husband and self employed mechanic, I didn’t know what ... Read more

Incident date: Jul 7, 2025

The engine failed while pulling my camper over a mountain pass. This resulted in me being stranded along side the highway with the vehicle impeding traffic. The area the vehicle broke down had no cell phone service to call for help. This engine was a replacement engine and failed with only 20,000 mi... Read more

Incident date: Feb 22, 2025

February 9 2024 I was driving down the highway at 65 mph and went to switch lanes and realized engine was no longer running. I pulled over and got a tow to the dealership I purchased it from . Truck only had 5000 miles on it and they told me the engine locked up and needed replacement. They performe... Read more

Incident date: Jun 13, 2024

Brakes under constant pressure took longer to engage. One minute later while pulling into parking stall the brake pedal went to floor and one pump immediately after it engaged. Simultaneously, the car accelerated and jumped a curb and one foot into the landscape. Had the acceleration continued and... Read more

Incident date: Jan 28, 2025

The etorque MGU is failing at a high rate, worse in the winter months. Currently, 4500 people waiting for parts with no help from RAM. Trucks are completely out of service.

Incident date: Jun 27, 2024

We are showing many signs of excessive frame flex/failure in our 2023 Grand Design Momentum 397THS. Our baggage/storage doors do not properly fit nor lock. The RV was in the shop from Jan-May 2023 to address this. Had the doors replaced and resealed. They still are not flush with the RV, still bar... Read more

Incident date: Jun 1, 2024

Illegal communication device on and inside truck harss and stalk driver across state lines divert driver attention while driving

Incident date: Oct 7, 2024

In the last 8 months, I have experienced 3 blowouts on the same side of the car. The tires were Continental Procontact SSR 245/40R19. In each instance, the sidewall failed and blew out. This has occurred on the highway as well as at low city speeds.

Incident date: Oct 1, 2024

The front passenger seat and the seat belt attached to that seat suddenly started making creaking noises as if the seatbelt or the seat itself are not properly secured whenever a passenger is sitting and seatbelt fastened while the vehicle is moving (no noise exists when the seat is empty). The nois... Read more

Incident date: Oct 1, 2024

Incident date: Aug 1, 2024

There is very loud squealing noise coming from front tires when backing and driving forward. It gets extremely loud when turn the wheel in motion. Dealership claimed they couldn't fix it.

Incident date: May 16, 2023

The contact owns a 2014 Infiniti QX60. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to a nearby parking lot and parked the vehicle. The vehicle was turned off a... Read more

Incident date: Jan 12, 2024

1. Desperfecto de pintura en el bonete. 2. Problemas de pegamento al subir y bajar las ventanas.

Incident date: Jan 12, 2024

I stopped to refuel. I turned off the engine. After filling the tank the car would not start. I contacted the service department of my dealer and they knew immediately what the problem was, a faulty purge valve. They said it is a common problem with Escapes. The service department entered my mileage... Read more

Incident date: Dec 9, 2023

I've had a recall on this truck for years? No parts or fix available. Why?! This needs to be fixed. Who do I cpmlain to?

Incident date: Apr 15, 2023

FRONT PASSENGER SIDE BRAKE LINE FAILED WHEN DRIVING DOWN A RURAL HIGHWAY. THE LINE FAILED JUST BELOW THE INBOARD FITTING. OBVIOUSLY LOSING THE BRAKES PUT ME AND MY FAMILY IN A DANGEROUS SITUATION. LUCKILY WE WERE ABLE TO BRING THE VEHICLE TO A STOP IN A NEAR BY DOT YARD. THIS HAPPENED AT NIGHT SO W... Read more

Incident date: Apr 15, 2023

The Engine light came on 3 weeks ago and I took it to the auto shop to find out what is wrong. P1547 is the code that the auto mechanic told me was coming up on the scan. He said it could be the gas cap so I had that replaced, but the light came back on in 2 days. He said that this is the 2nd Jeep ... Read more

Incident date: Mar 11, 2023

I noticed a fire from under the hood, half of my car burnt down. I had been parked at home for about five minutes when I noticed a fire.

Fire

Incident date: Mar 11, 2023

The contact owns a 2017 Honda Civic. The contact stated that the driver's side headlight had water intrusion in the headlight housing. There was approximately 1 1/2 inch of water in the headlight housing. The contact was unable to see the roadway while driving at night. The vehicle was taken to the ... Read more

Incident date: May 16, 2023

Oil pan leak

Incident date: Feb 18, 2023

The contact owns a 2017 Ford Edge. The contact stated that while driving at an undisclosed speed, she heard a misfire under the hood of the vehicle. The P0302 and P0304 warning lights were displayed on the instrument panel. The contact stated that based on the codes displayed, she replaced the ignit... Read more

Incident date: Feb 18, 2023

The contact owns a 2020 Volkswagen Tiguan. The contact stated while driving 70 MPH, the contact turned on the windshield washer fluid to clean the front and rear windshield and the windshield washer fluid leaked into the vehicle onto the brake and accelerator pedal. The contact stated that the winds... Read more

Incident date: Feb 18, 2023

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated that while driving at various speeds, the check engine warning light illuminated. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recal... Read more

Incident date: Jan 23, 2023

BRAND NEW VEHICLE PURCHUSED OFF SHOW ROOM FLOOR WITH 4 MILES ON IT. 3 MONTHS AFTER OWNERSHIP, WHEN PUSH TO START THE CAR. THE STEERING WHEEL WILL LOCK UP, UNABLE TO DRIVE AND A SYSTEMS CHECK WILL DISPLAY ON THE DASH. IT DOES NOT STOP, UNTIL YOU TURN THE CAR OFF AND ON SEVERAL TIMES, WITH NO SET AMOU... Read more

Incident date: Jan 23, 2023

Our vehicles right sliding door has been making a buzzing sound when unlocking said door. Many other caravans have had this problem with the same part, the lock actuator. Our buzzed until one day the door completely stopped unlocking and now we cannot use the door for entry or exit.

Incident date: Jan 23, 2023

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact received notification of NHTSA Campaign Number: 23V010000 (Electrical System, Hybrid Propulsion System) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount o... Read more

Incident date: Mar 2, 2023

When trying to keep the vehicle traveling straight, the steering seems to stick and then suddenly release once more force is applied to the steering wheel. This causes an over correction in steering and requires the driver to quickly correct in the opposite direction to avoid going in to the next la... Read more

Incident date: Mar 2, 2023

The contact owns a 2016 Ford Explorer. The contact stated that coolant was leaking from the vehicle. While driving at an undisclosed speed, the vehicle stalled and left her stranded on the highway. The engine overheating message was displayed. The contact removed the coolant cap and noticed that the... Read more

Incident date: Feb 3, 2023

The contact owns a 2018 Subaru Outback. The contact stated that a small rock struck the front windshield, causing a 2-foot crack. The front windshield was previously replaced twice within the last month for the recurring failure. The vehicle was taken to the dealer, where it was determined that the ... Read more

Incident date: Feb 3, 2023

The contact owns a 2012 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle stalled without warning. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not r... Read more

Incident date: Feb 5, 2023

Car is only a 2016 that has had issues since I bought it at 90k miles. It constantly required oil changes every other week. Paid in full the replacement of the catalytic convertor only for the engine to fail and the convertor be gummed up in less than 4 months

Incident date: Feb 5, 2023

Hello, on a number of occasions (while driving on the highway and attempting a stop at a light) our brake system has gone unresponsive. It almost caused a collision the other day when I was approaching a red light. What happens is I push the brake, and then it almost feels like there is no resista... Read more

Incident date: Jan 26, 2023

1. On 1/30/23 I was heading home from work when my engine and oil light came on. I after parking at turning my car off, the engine began to shake and make clicking noises continuously. I got an oil change that day thinking that may help the issue. On 1/31/23 I took my car to another mechanic who not... Read more

Incident date: Jan 26, 2023

Incident date: Nov 1, 2022

Every since I bought my car there has been times were my car refused to start. Every time it happened my car was sitting in park for about 10-15 minutes and I would turn off my car but when the time to turn on came it started to seem like my battery was dying and would not start. I had to wait 30 mi... Read more

Incident date: Nov 1, 2022

As I was driving, the power, steering failure light came on. It began to be difficult to steer. Once I pulled over, stop the car and restart it again the steering system was locked. Other warning lights with regards to collision control, etc. came on. Many other people have reported this problem wit... Read more

Incident date: Jan 17, 2023

After about the 3k miles mark, I started noticing a raw gas smell on the interior of the cabin when driving the vehicle. I also notice this gas smell when my vehicle is parked in my garage, with the engine off. I brought it to my local Nissan dealer, and they confirmed that it is a known issue 3 oth... Read more

Incident date: Jan 17, 2023

The contact owns a 2017 Chevrolet Tahoe. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and there was an abnormal sound coming from the vehicle. The contact related the failure to NHTSA Campaign: 19V761000 (Service Brakes, Hydraulic, Service Brakes, Elec... Read more

Incident date: Nov 22, 2022

The contact owns a 2021 Chrysler Pacifica Hybrid. The contact stated while driving at slower speeds, the service charging station light illuminated, and the vehicle stalled. The contact stated that after waiting for 10 to 15 minutes, he was able to restart the vehicle. The contact also stated that t... Read more

CHRYSLER PACIFICA PLUG-IN HYBRID — All Years Overview

Complete safety history for the CHRYSLER PACIFICA PLUG-IN HYBRID across all model years (2017–2025).

18 Total Recalls

1,074 Total Complaints

0 Investigations

24 Reported Crashes

34 Reported Fires

0 Reported Deaths

CHRYSLER PACIFICA PLUG-IN HYBRID — Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	1	0	View
2024	0	48	View
2023	0	76	View
2022	0	218	View
2021 (current)	1	40
2020	2	107	View
2019	2	83	View
2018	6	375	View
2017	6	127	View

Other CHRYSLER Models

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 CHRYSLER PACIFICA PLUG-IN HYBRID

Complaint Statistics

Top Reported Components

CHRYSLER PACIFICA PLUG-IN HYBRID — All Years Overview

CHRYSLER PACIFICA PLUG-IN HYBRID — Year by Year

Other CHRYSLER Models