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NHTSA Campaign 20V334000

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Issued by Chrysler (FCA US LLC) · Reported Jun 9, 2020 · 23,079 vehicles affected

What's wrong

Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.

Consequence

A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.

Remedy

FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be replaced. Until the final remedy is available, customers should bring their vehicles to dealers for an interim inspection of this joint. The recall remedy is currently under development. FCA US LLC will notify owners, and dealers will perform an interim inspection of this joint. If the inspection indicates the joint is compromised, owners will receive a loaner vehicle, until a final remedy is developed. Interim notifications are expected to begin around June 22, 2020. The recall began July 30, 2020. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W46. Note: Consumers are advised to exercise the following precautions until the vehicle has the final repair completed: do not park these vehicles inside of buildings or structures, or near other vehicles. Additionally, keep liquids out of the backseat area, including but not limited to beverages, wet items, umbrellas, or bottled liquids that may leak.

Vehicles affected by this recall

Make Model Year Units
CHRYSLER PACIFICA PLUG-IN HYBRID 2017 23,079
CHRYSLER PACIFICA PLUG-IN HYBRID 2018 23,079
CHRYSLER PACIFICA PLUG-IN HYBRID 2019 23,079
CHRYSLER PACIFICA PLUG-IN HYBRID 2020 23,079

Source: NHTSA Campaign 20V334000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.