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NHTSA Campaign 24V536000

HYBRID PROPULSION SYSTEM

Issued by Chrysler (FCA US, LLC) · Reported Jul 18, 2024 · 15,910 vehicles affected

What's wrong

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.

Consequence

A vehicle fire increases the risk of injury.

Remedy

Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 1, 2024. Owner notification letters were mailed December 12, 2024. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 73B. Vehicles previously repaired under recall 22V-077 will need to have the new remedy completed.

Vehicles affected by this recall

Make Model Year Units
CHRYSLER PACIFICA PLUG-IN HYBRID 2017 15,910
CHRYSLER PACIFICA PLUG-IN HYBRID 2018 15,910

Source: NHTSA Campaign 24V536000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.