2020 CHRYSLER PACIFICA PLUG-IN HYBRID
2 recalls, 107 complaints
24V538000 Jul 18, 2024
HYBRID PROPULSION SYSTEM
Defect Description
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Consequence
A vehicle fire increases the risk of injury.
Remedy
Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs ... Read more
20V334000 Jun 9, 2020
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Consequence
A high resistance electrical connection may result in the connection overheating, increasing the risk of a fire with the vehicle on or off.
Remedy
FCA will conduct a voluntary safety recall on affected vehicles to increase the torque and install a waterproof gasket to the 12v isolator post, the post will also be inspected for signs of contamination. In the event the post is compromised, the 12v isolator post and associated cables will be repl... Read more
Complaint Statistics
107 total complaints
4 crashes 1 fires 2 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ELECTRICAL SYSTEM | 17 |
| ENGINE | 16 |
| POWER TRAIN | 15 |
| FUEL/PROPULSION SYSTEM | 8 |
| SERVICE BRAKES | 7 |
| UNKNOWN OR OTHER | 7 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 5 |
| STEERING | 5 |
| VISIBILITY/WIPER | 3 |
| VEHICLE SPEED CONTROL | 3 |
POWER TRAIN
May 23, 2025
Incident date: Mar 13, 2024
There is already a recall on the Chevy Silverado but only for the 10speed engine not the V8s in regards to the transmission. There have been a select few V8s that just now started getting recalled. Our truck is doing exactly what these recalls are reporting- hard shifting, knocking of engine, check ... Read more
AIR BAGS
May 23, 2025
Incident date: Mar 13, 2024
The contact owns a 2006 Ford Mustang. The contact stated that she purchased a vehicle that was not working. The contact had the engine replaced by an independent mechanic. While starting the vehicle, the air bag warning light illuminated. The contact received notification of NHTSA Campaign Number: 1... Read more
POWER TRAIN
Mar 25, 2025
Incident date: Mar 16, 2025
While my father was exiting his 2018 Toyota 4Runner SR5, the vehicle unexpectedly started reversing fairly quickly, despite no foot being on the brake. He was dragged by the vehicle while attempting to stop it outside the car, and it continued moving backwards then down a hill before crashing into a... Read more
Crash
ENGINE
Feb 13, 2025
Incident date: Feb 9, 2025
My 2017 Ford Escape had the check engine light come on, on Dec 15 2024, and then it went away. It came back on on Jan 7, 2025 and I took the car in to Ford and they told me after doing a pressure test on the coolant, that I need a new engine. The cost is $9800. There was a cylinder 3 misfire and ... Read more
STEERING
Jan 28, 2025
Incident date: Jan 11, 2025
The contact owns a 2012 Ford Fusion. The contact stated that while driving 50 MPH, the steering wheel was difficult to turn. The power steering fault assist warning light was illuminated. The contact stated that the failure was like NHTSA Campaign Number: 15V340000 (Steering). The local dealer was c... Read more
FUEL SYSTEM, GASOLINE
Dec 30, 2024
Incident date: Dec 9, 2024
The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The... Read more
POWER TRAIN
Sep 20, 2024
Incident date: Aug 22, 2024
The contact owns a 2018 Ford Escape. The contact stated while driving 25 MPH, there was an abnormal clicking sound detected. The transmission default warning light was illuminated. The vehicle was towed to the residence. The local dealer was not contacted. The vehicle was not diagnosed or repaired. ... Read more
UNKNOWN OR OTHER
Sep 8, 2024
Incident date: Aug 28, 2024
The battery voltage of the car goes down to 2 bars, the the check engine light comes on. Sometimes the car/engine shakes and the loses power and won’t accelerate anymore. This happens even if the car is already on the road going up to 70 mph. We took it to the Honda service center and they spent... Read more
STRUCTURE:BODY
Sep 6, 2024
Incident date: Sep 6, 2024
The overhead console hangs down with wires blocking my rearview mirror and creating a blind spot on the right mirror. Volkswagon in Colorado told me that the console replacement part is on a national back order with no ETA at the time. My safety and the safety of others are put at risk because the ... Read more
VISIBILITY/WIPER
Sep 6, 2024
Incident date: Sep 6, 2024
The overhead console hangs down with wires blocking my rearview mirror and creating a blind spot on the right mirror. Volkswagon in Colorado told me that the console replacement part is on a national back order with no ETA at the time. My safety and the safety of others are put at risk because the ... Read more
EXTERIOR LIGHTING
Sep 6, 2024
Incident date: Sep 6, 2024
Headlights flicker at night. GM is saying there is no fix and no ETA. It happens periodically when headlights are on. Not a one time issue
ENGINE
Aug 10, 2024
Incident date: Aug 3, 2024
The car only has 95k miles on it and i maintain it very well and the now i have a coolant cylender and i am going to need a new engine
STRUCTURE:BODY
Aug 10, 2024
Incident date: Aug 3, 2024
Dear NHTSA Team, My Honda Odyssey 2018 EX has been having issues with my Driver side Sliding door opening/closing using the Auto power. It was randomly sometimes not fully closing (kept reopening). Then it would get fixed automatically . This was happening for 3+ years . I had got the open recalls ... Read more
ENGINE
Jul 30, 2024
Incident date: Jul 26, 2024
The contact owns a 2018 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle was jerking. Additionally, there was an engine misfire. The vehicle was taken to the dealer where it was diagnosed with coolant intrusion. The contact was informed that the engine needed to be ... Read more
SERVICE BRAKES
Jul 21, 2024
Incident date: Jul 21, 2024
Hi, I was driving on the freeway and suddenly my car stopped accelerating. I would push the acceleration pedal but it wouldnt speed up. And for a few times it would speed up very much. This was very rapid fluctuation. I also noticed that the cruise control was not working. This was very scary being ... Read more
UNKNOWN OR OTHER
Jul 21, 2024
Incident date: Jul 21, 2024
Possible ABS malfunctioningg/ sensitivity. This is the 3rd incident that occurred and I had this vehicle for less than a month. ABS kicks in while slowing down to stop at a stop sign; the car/ steering wheel shakes vigorously. It disengage my brakes causing the vehicle to take a longer distance to s... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 15, 2024
Incident date: Jul 14, 2024
When slowing down for a traffic light vehicle salled and e-brake was automatically engaged, Also happened when making a slow right hand turn, Has happened twice so far. Both times tok into dealer and it could not be reproduced. No warning for it happening and all software was up to date,
SEATS
Jul 8, 2024
Incident date: Jul 8, 2024
getting a "front left safety restraint fault" warning when moving the driver seat...is a known issue in tesla forums where the seat wiring harness is not secured properly and either a wire is crimped by the seat mechanicals or a wiring harness is pulled loose...
SEAT BELTS
Jul 8, 2024
Incident date: Jul 8, 2024
getting a "front left safety restraint fault" warning when moving the driver seat...is a known issue in tesla forums where the seat wiring harness is not secured properly and either a wire is crimped by the seat mechanicals or a wiring harness is pulled loose...
ENGINE
Jul 8, 2024
Incident date: Jul 8, 2024
An issue occurs intermittently when accelerating from a stop/at low speeds. When pressing the gas pedal, there is approximately a 3-4 second delay before the engine kicks in. Theres is no acceleration during those 3-4 seconds and suddenly, the engine will jolt you forward. This presents a safety iss... Read more
POWER TRAIN
Jun 24, 2024
Incident date: Jun 24, 2024
I just got this car in September and it is now throwing all kinds of different codes to the point where I can’t drive it sh-awd /check charging station / emission light etc
ELECTRICAL SYSTEM
Jun 24, 2024
Incident date: Jun 24, 2024
I just got this car in September and it is now throwing all kinds of different codes to the point where I can’t drive it sh-awd /check charging station / emission light etc
ENGINE AND ENGINE COOLING
Apr 30, 2024
Incident date: Mar 4, 2024
The contact owns a 2017 Ford Edge. The contact stated that the vehicle failed to start occasionally. In addition, the vehicle stalled while driving. The vehicle was taken to a local dealer where it was diagnosed that coolant had leaked into the cylinders. The vehicle was not repaired. The manufactur... Read more
EXTERIOR LIGHTING:BRAKE LIGHTS
Feb 22, 2024
Incident date: Feb 15, 2024
The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned on, whether parked or driving at various speeds, on several occasions, the brake lights remained illuminated. The vehicle was taken to a dealer where it was diagnosed that the ABS sensor control and Hydraulic... Read more
ENGINE AND ENGINE COOLING
Jan 9, 2024
Incident date: Nov 2, 2023
The contact owns a 2017 Ford Escape. The contact stated while driving at an undisclosed speed, the vehicle shuddered with the check engine warning light illuminated. The vehicle was taken to the dealer and was diagnosed with coolant intrusion into the engine. The contact was informed that the engine... Read more
ENGINE
Dec 18, 2023
Incident date: Dec 7, 2023
While driving, a warning came on my dashboard that I was unfamiliar with as it had never come up before. It informed me my oil pressure was low. I called someone familiar with cars and they told me I may need an oil change. As there were no gas stations near where I exited, I continued to my destina... Read more
ENGINE AND ENGINE COOLING
Sep 21, 2023
Incident date: Aug 2, 2023
The contact owns a 2009 Mercedes-Benz C300. The contact stated while driving at an undisclosed speed, she became aware that the coolant level was low. The contact added coolant to the reservoir. The contact stated that the coolant reservoir burst open. The vehicle was towed to an independent mechani... Read more
AIR BAGS
Sep 20, 2023
Incident date: Sep 10, 2023
The passenger safety restraint system fault message pops up when driving normally. The diagnostic came up to replace the whole airbag after communicating with service center.
SEAT BELTS
Sep 20, 2023
Incident date: Sep 10, 2023
The passenger safety restraint system fault message pops up when driving normally. The diagnostic came up to replace the whole airbag after communicating with service center.
SEATS
Sep 20, 2023
Incident date: Sep 10, 2023
The passenger safety restraint system fault message pops up when driving normally. The diagnostic came up to replace the whole airbag after communicating with service center.
STEERING
Aug 27, 2023
Incident date: Aug 3, 2023
My safety was a risk on August 25th as I was driving back home from work. As I was about to make a right turn, the wheel was hard to turn for second which resulted in me making a wider turn. Thankfully no other cars were around. As I parked, the wheel would swing back and forth and make a swishing s... Read more
WHEELS
Aug 27, 2023
Incident date: Aug 3, 2023
My safety was a risk on August 25th as I was driving back home from work. As I was about to make a right turn, the wheel was hard to turn for second which resulted in me making a wider turn. Thankfully no other cars were around. As I parked, the wheel would swing back and forth and make a swishing s... Read more
ENGINE
Aug 27, 2023
Incident date: Aug 3, 2023
I went to the dealership. They said since there were no lights or messages on dashboard they really couldn’t do anything. I insisted on them looking at it and they scheduled an appointment a week later. They said I have to leave the car with them for a week so they can look at it. They won’t giv... Read more
POWER TRAIN
Aug 18, 2023
Incident date: Aug 16, 2023
while driving truck suddenly decides to go into neutral. this happens twice within an hour. truck is at ford dealership in granada ms. i’m waiting on what they find out
ELECTRICAL SYSTEM
Aug 1, 2023
Incident date: Jun 2, 2023
The contact owns a 2021 Toyota Sienna. The contact stated that while his wife was fueling the vehicle, his 5-year-old son pressed the automatic rear driver's side sliding door switch and the door opened, bumped, and scraped the fuel door. The contact's wife immediately stopped fueling the vehicle. T... Read more
UNKNOWN OR OTHER
Aug 1, 2023
Incident date: Jun 2, 2023
Driver side door front is making a creaking sound like a popping noise when opening.
UNKNOWN OR OTHER
Jul 18, 2023
Incident date: Jul 9, 2023
See related steering problem report. After Electronic Power Steering Assist went out on vehicle without warning of any kind to owner, dealer's service department diagnostics as best as I can determine did NOT indicate a problem with the parts that were replaced. The parts replaced were: 1. steering ... Read more
SERVICE BRAKES
Jul 12, 2023
Incident date: Jul 6, 2023
When using 1 pedal driving, it isn't necessary to use the brake pedal to stop the EV. The EV6 will only illuminate the brake lights when the accelerator pedal is completely released, or when the brake pedal is depressed. Since using 1 pedal driving does not require depressing the brake pedal to stop... Read more
ELECTRICAL SYSTEM
Jul 12, 2023
Incident date: Jul 6, 2023
When using 1 pedal driving, it isn't necessary to use the brake pedal to stop the EV. The EV6 will only illuminate the brake lights when the accelerator pedal is completely released, or when the brake pedal is depressed. Since using 1 pedal driving does not require depressing the brake pedal to stop... Read more
ENGINE
Jun 24, 2023
Incident date: Jun 23, 2023
The ignition system of the vehicle is faulty. The engine keeps stalling intermittently and the vehicle shuts down. The issue has been observed at both low and high speeds. The issue occurs on average once in two weeks. This issue has put our family's safety in jeopardy. We filed a complaint with H... Read more
ELECTRICAL SYSTEM
Jun 24, 2023
Incident date: Jun 23, 2023
The ignition system of the vehicle is faulty. The engine keeps stalling intermittently and the vehicle shuts down. The issue has been observed at both low and high speeds. The issue occurs on average once in two weeks. This issue has put our family's safety in jeopardy. We filed a complaint with H... Read more
FUEL/PROPULSION SYSTEM
Jun 1, 2023
Incident date: May 31, 2023
I bought a 2011 MB S400 last year. Everything was good till 3 months ago. I smelled a very bad gas leak one day and it gets worse after I fuel my thank. Nobody wants to seat my car after I buy a gas. I realized there is a gas on my driveway under my passenger seat. When I googled it, there is a reca... Read more
STEERING
Jun 1, 2023
Incident date: May 31, 2023
No warning lights , electric steering failed while turning on a busy Highway. Was able to barely keep control fighting with Manual steering . Took the vehicle into independent shop and they replaced steering rack. $2500 dollars.
ELECTRICAL SYSTEM
Jun 1, 2023
Incident date: May 31, 2023
No warning lights , electric steering failed while turning on a busy Highway. Was able to barely keep control fighting with Manual steering . Took the vehicle into independent shop and they replaced steering rack. $2500 dollars.
ELECTRICAL SYSTEM
May 31, 2023
Incident date: Feb 24, 2023
This car constantly stops in mid traffic. I have taken it everywhere and they can’t seem to find anything wrong. I’ve call ford a hundred times and nothing.
EXTERIOR LIGHTING
May 31, 2023
Incident date: Feb 24, 2023
The contact owns a 2019 Subaru Impreza. The contact received notification of NHTSA Campaign Number: 22V624000 (Exterior Lighting) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ma... Read more
ELECTRICAL SYSTEM
May 25, 2023
Incident date: May 25, 2023
Traveling at 50mph when warning lights started, AWD malfunction, auto idle malfunction, gear shift malfunction, then warning says shift to N and power shut down, coasted to a stop. Once stopped smoke coming from engine, unable to open hood (to hot). Within 2 min flames were coming around hood fire... Read more
Fire
EXTERIOR LIGHTING
Apr 25, 2023
Incident date: Apr 24, 2023
Following completion of reporting Walnut Municipal Code (WMC) 3.40.010 violations at the end of my night, I walked out and found that my car was again vandalized in retaliation for filing a complaint related to the violation of Walnut Municipal Code 3.40.010. Such vandalism is intended to further d... Read more
STEERING
Apr 25, 2023
Incident date: Apr 24, 2023
While driving down the road, the dash flashed Hill Assist warning, Advance Trac warning and the steering wheel jerks hard to the right with a lot of pressure causing the vehicle to swerve right, then it does it to the left. Then after a few times of doing this, it stops and all the lights and messag... Read more
ENGINE
Mar 14, 2023
Incident date: Jan 25, 2023
The vehicle will shake during acceleration. It comes without warning and will cause the check engine light to flash and stay on for about a minute. It goes away on its own. However, there do not seem to be any stored codes, according to my personal OBDII scanner. The dealer refuses to take it in be... Read more
Showing 50 of 107 complaints.
CHRYSLER PACIFICA PLUG-IN HYBRID - All Years Overview
Complete safety history for the CHRYSLER PACIFICA PLUG-IN HYBRID across all model years (2017, 2026).
19
Total Recalls
1,076
Total Complaints
0
Investigations
30
Reported Crashes
34
Reported Fires
0
Reported Deaths
CHRYSLER PACIFICA PLUG-IN HYBRID - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.