2023 CHRYSLER PACIFICA PLUG-IN HYBRID Recalls, Complaints & Safety

Component	Complaints
ELECTRICAL SYSTEM	14
UNKNOWN OR OTHER	12
POWER TRAIN	11
ENGINE	10
SERVICE BRAKES	7
FUEL/PROPULSION SYSTEM	5
AIR BAGS	3
VEHICLE SPEED CONTROL	3
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING	2
BACK OVER PREVENTION: WARNINGS	1

Incident date: Dec 12, 2025

The contact owned a 2021 Volkswagen ID.4. The contact stated that while her husband was driving approximately 25 MPH, the brake pedal was depressed and there was a loud revving noise coming from the engine compartment. The vehicle then independently accelerated at full speed. The contact stated that... Read more

Crash 1 injured

Incident date: May 8, 2025

Component/system that failed: Panoramic sunroof glass on a 2023 Infiniti QX50. Date of Incident: July 21, 2025 at approximately 8am. Incident description: While my daughter was driving on the interstate at normal speed, the panoramic sunroof suddenly and spontaneously shattered. There was no impa... Read more

Incident date: Feb 23, 2025

The contact owns a 2015 Ford F-150. The contact stated that while driving 60 MPH on several occasions with or without the cruise control feature activated, the transmission unexpectedly downshifted to first gear, and the rear wheels locked up. The vehicle was taken to an independent mechanic, where ... Read more

Incident date: Feb 23, 2025

The contact owns a 2007 BMW 328XI. The contact received notification of NHTSA Campaign Number: 24V513000 (Air Bags); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for ... Read more

Incident date: Feb 23, 2025

Vehicle lost power with no prior warning at highway speeds. Vehicle then displayed "Stop Safely Vehicle will shut off soon" message. In order to attempt a reset, driver must turn off, leave vehicle with FOB and secure vehicle. Then return to vehcile and start up in an attempt to reboot. Check engine... Read more

Incident date: Mar 14, 2025

r 2022 Toyota Highlander was involved in a motor vehicle incident wherein the Vehicle Stability Control (VSC) and front airbags may not have functioned as expected.

Crash 4 injured

Incident date: Mar 14, 2025

Rattling noise when using heater. Seems to happen when the car is cold and fan speed doesn't seem to change it much. Once the car is warmed up it mostly disappears.

Incident date: Feb 8, 2025

The contact owns a 2019 BMW X3. The contact stated while driving 30 MPH, the emergency call system malfunction message was displayed on the instrument panel. The contact also stated that the Bluetooth microphone failed to function. Additionally, the SOS button failed to engage while being depressed.... Read more

Incident date: Feb 8, 2025

Vehicle had been operating less than 5 minutes. When I was on an on-ramp for a left entrance to a highway, several warning lights illuminated in addition to messaging on my dash. The car entered "turtle mode" which extremely limited the speed of the vehicle. I immediately pressed the button for my... Read more

Incident date: Feb 8, 2025

The contact owns a 2019 Audi E-Tron. The contact received notification of NHTSA Campaign Number: 23V867000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Th... Read more

Incident date: Jan 27, 2025

Hybrid system will not run on battery. Hybrid system shows 100% battery charge on dash. Hybrid mode screen shows Engine at 12KW, Battery use at 0KW, and climate at 7KW. S

Incident date: Jan 27, 2025

My Jeep Cherokee has lost power twice. Once while idling at a red light and once while going 70 MPH on the Interstate. The gas pedal went to the floor without resistance and would not give any fuel to the engine. The lights were still on so I didn't lose power completely, but the engine was not r... Read more

Incident date: Jan 27, 2025

My Jeep Cherokee has lost power twice. Once while idling at a red light and once while going 70 MPH on the Interstate. The gas pedal went to the floor without resistance and would not give any fuel to the engine. The lights were still on so I didn't lose power completely, but the engine was not r... Read more

Incident date: Jan 22, 2025

As I stated, the Hondalink information feature stopped working on October 1, 2024. I have sent screenshots to Honda showing the app keeps crashing, yet I only get the same email every few weeks saying they are."reviewing" the problem and will advise me when a "fix" is available. If they can't fix it... Read more

Incident date: Dec 27, 2024

Car will not turn off. Message of “Shift to Park” will appear even if shift is in Park. This is a safety issue. I just bought my car 2 days ago and it keeps happening. The car is only at approximately 44,000 miles.

Incident date: Dec 21, 2024

While driving Dec 10, 2024 my VW Taos failed to accelerate after slowing at an intersection. If this happens when I’m turning, on coming traffic has to slow down unexpectedly. The EPC light and check engine light came on. Car would not go above 15-20 mph. Called dealer and cautiously drove car to ... Read more

Incident date: Dec 21, 2024

Hello. Writing to you about a serious safety concern on my 2023 Chrysler Pacifica Hybrid. Overnight, I had it parked in my driveway, and this morning, I found it had rolled down the driveway. In addition, because it was plugged in charging overnight, the movement of my van rolling, caused it to pu... Read more

Incident date: Dec 21, 2024

While driving Dec 10, 2024 my VW Taos failed to accelerate after slowing at an intersection. If this happens when I’m turning, on coming traffic has to slow down unexpectedly. The EPC light and check engine light came on. Car would not go above 15-20 mph. Called dealer and cautiously drove car to ... Read more

Incident date: Nov 17, 2024

The contact owns a 2022 Ford Explorer. The contact received notification of NHTSA Campaign Number: 23V675000 (POWER TRAIN); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufact... Read more

Incident date: Nov 17, 2024

Front Right Passenger Low Beam has gone out. Ford dealership says this part is meant to last the lifetime of the vehicle and does not know why it has gone out. It occurred right after dealer did an oil change. After low beam went out a warning on the dash states to check headlamps. The dealer no... Read more

Incident date: Nov 17, 2024

Driving on highway in hybrid mode, van lost engine power and coasts to a stop in traffic. Dashboard light says Stop Safely Vehicle Will Shut Off Soon. The engine is effectively off with no motive power available. This happened 4 times in a row over the course of 1.5 hrs on [XXX] from Virginia to No... Read more

Incident date: Nov 16, 2024

The clips on my windshield are not holding windshield in properly and the black rubber on outside of windshield is deteriorating and my windshield vibrates while driving.

Incident date: Nov 16, 2024

When braking at 30mph +, brake is very stiff. I also noticed that my brake rotors on the front right(passenger side) were clean or smooth, but on the brake rotors on the left side(driver side) were still rusted, because of water during the car washing. i knew that the front left brake arent braking.... Read more

Incident date: Aug 15, 2024

The contact owns a 2023 Chrysler Pacifica. The contact stated that the vehicle would begin to roll away, when attempting to park on an incline. The contact also stated the gear shifter was placed in reverse, the vehicle continued to drive forward. In addition, when applying the brake pedal, the v... Read more

Incident date: Aug 15, 2024

Faulty rear camera system. When reversing the vehicle, the infotainment screen shows a turbulent gray static screen rather than a rear view of the vehicle. Extreme safety concern and hazard. Issue is recurring.

Incident date: Aug 15, 2024

The contact's friend owns a 2015 Chevrolet Equinox. The contact stated while picking up his friend from the emergency room after she had undergone hip surgery, his friend grabbed the front passenger's side roof handle. The contact stated that the roof handle separated, causing his friend to fall bac... Read more

Incident date: Aug 23, 2024

The car keeps throwing sensors (camshaft, crank sensors, throttle body etc) and the ECM needs to be updated. It keeps turning over. I checked the recall list of VINs and mine is within the range, however there aren't any recalls listed.

Incident date: Jun 27, 2024

My son was driving this car home from school and while going through a busy street, the car suddenly buckled and stalled and he was almost t-boned. Thankfully he was not hit. We later found out that this vehicle was assembled in a plant that has a known line issue with their engine blocks. This issu... Read more

Incident date: Aug 3, 2024

Gas and Oil comsumption is way too high … Almost every 600-1000 the low oil lights turns on! Check engine on almost all the time due to an error with the oxígen sensor. EPC light gets on very frequently and the car loses speed. Also vehicle has a constant rattlesnake sound when speed is low. Issu... Read more

Incident date: Aug 3, 2024

Gas and Oil comsumption is way too high … Almost every 600-1000 the low oil lights turns on! Check engine on almost all the time due to an error with the oxígen sensor. EPC light gets on very frequently and the car loses speed. Also vehicle has a constant rattlesnake sound when speed is low. Issu... Read more

Incident date: Aug 3, 2024

I bought a new 2023 Chrysler Pacifica Hybrid in March 2024. In April 2024, mileage 2,301, while driving on neighborhood roads, this warning message appeared: "Stop Safely Vehicle Will Shut Off Soon" and the Engine Check/Malfunction Indicator Warning light illuminated. I had about 15-30 seconds to pu... Read more

Incident date: Jul 10, 2024

When turning on the ac while driving the Master Warning Light comes on along with Engine Maintenance Required flashing across screen. It seems the Engine Coolant Bypass Valvue is faulty. I am in the process of getting the vehicle fixed.

Incident date: Jul 10, 2024

We purchased a new 2024 Chrysler Pacifica Hybrid (the “Vehicle”) on [XXX]. At the time of purchase, the Vehicle had 15 miles on it. On [XXX], while driving on [XXX] with my wife and three children in the Vehicle, the Vehicle engine shut off. The first notice I had of a problem was the Vehicle en... Read more

Incident date: Jul 10, 2024

Vehicle was purchased new on [XXX]. 360 surround cameras and Connect box malfunctioned and vehicle was brought in for service on July 10, 2024. I was told by the service advisor that the camera was a poor connection and simply plugged back in but they were unable to reproduce the UConnect issue and ... Read more

Incident date: Aug 6, 2024

The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving 65 MPH, the message "Check Service Brakes Now" was displayed. The vehicle was taken to an independent mechanic, where it was diagnosed with electric parking brake malfunction. The mechanic informed the contact that the el... Read more

Incident date: Jul 22, 2024

The contact owns a 2018 Honda Accord. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The ... Read more

Incident date: Jul 31, 2024

I was driving on the freeway [XXX] my car speed was slowing down even as I had the gas pedal pressed to the floor. I was heading off the freeway when the speed picked up and car was working again. On a separate incident March 2024 my daughter borrowed my car and she described the same issue and agai... Read more

Incident date: Jul 31, 2024

I was driving on the freeway [XXX] my car speed was slowing down even as I had the gas pedal pressed to the floor. I was heading off the freeway when the speed picked up and car was working again. On a separate incident March 2024 my daughter borrowed my car and she described the same issue and agai... Read more

Incident date: Mar 14, 2024

Roughly 6-12 months ago the dashboard on my Lexus started to melt and become sticky, creating a glare on my windshield and impeding my ability to see the road causing dangerous situations. Both daytime and nighttime driving have been affected by this defect. I’ve contacted the local dealership, bu... Read more

Incident date: Mar 14, 2024

The coolant valve in the engine began malfunctioning and leaking next the the battery. I took it to the dealership and they said that this was a common maintenance issue, but it is do to the part being faulty overall. This is a widespread issue with this make and model of the vehicle and the part ha... Read more

Incident date: Jun 3, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle... Read more

Incident date: Jun 3, 2024

What component or system failed or malfunctioned, and is it available for inspection upon request? -the emergency brake will automatically turn on when my car stops due to the automatic stop start. Then it will not start again and it won’t let me turn the brake off. I have been stuck in the middle... Read more

Incident date: Jun 3, 2024

Vehicle lost motive power while driving. Vehicle was new with less then 1,500 miles. After a full charge drove about 4 miles and received message "vehicle will shut down". Tried to pull into a gas station parking lot and only made it half way through the parking lot. Vehicle has been brought to de... Read more

Incident date: Jul 3, 2024

All 4 windows have an Auto up/down feature on the driver door switches. Intermittently the auto up/down feature does not work on 1 of the 4 windows randomly. If I roll all 4 windows down for example and then decide to roll all 4 up, sometimes 3 out of the 4 windows will roll up auto with 1 touch, an... Read more

Incident date: Jul 3, 2024

The gauges on the dash will go blank, flash or have unreadable characters at different times. This happened the first time in February and stopped for a while. Now it is happening more often. Sometimes it will start as it is being driven down the road. There is no warning lamp or anything that happe... Read more

Incident date: Jul 1, 2024

Reporting premature part fail. -The 2019 BMW has 14,300 miles. The vehicle recently failed VT state inspection for "Play in control arm ball joints" Normal ball joint replacement is usually in the 60,000 mile range. The 1st recommended check of steering components per BMW service manual is is "6th ... Read more

Incident date: Jul 1, 2024

Mercedes CLA 250 2016 rear differential breakdown Making noise

Incident date: Jul 1, 2024

The check engine light came on suddenly and the vehicle stopped while driving down street. The dashboard read Park car safely. Engine is going to shut down. However, car stopped almost immediately leaving me stranded in the middle of a highly traveled state route. The Check engine code read Drive Mo... Read more

Incident date: May 31, 2024

Leased this Kia by force from rightway auto here in Indianapolis in. Had for about 1 1/2. First notice after filling up my tank gas was depleted within 3 days on driving 12 miles to and from work in town. Then oil start disappearing a week after oil changes. .around Jan 8,2024. Check engine light st... Read more

Incident date: Jun 30, 2024

The contact owns a 2016 Ford F-150. The contact stated while the transmission was downshifting, the vehicle jerked when the brake pedal was depressed. The check engine warning light was illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was t... Read more

Year	Recalls	Complaints
2025	1	0	View
2024	0	48	View
2023 (current)	0	76
2022	0	218	View
2021	1	40	View
2020	2	107	View
2019	2	83	View
2018	6	375	View
2017	6	127	View

Model	Recalls	Complaints
TOWN AND COUNTRY	209	19,029	View
PACIFICA	150	10,200	View
SEBRING	114	4,101	View
300	112	6,460	View
VOYAGER	82	320	View
CIRRUS	53	1,232	View
LEBARON	48	837	View
200	47	6,930	View

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2023 CHRYSLER PACIFICA PLUG-IN HYBRID

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