2022 WESTERN STAR 4900
7 recalls, 0 complaints - 18 TSBs
22V919000 Dec 12, 2022
WHEELS:RIM
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2023 Freightliner 114SD, 2023 Freightliner 122SD, 2020 Western Star 4700, 2019-2022 Western Star 4900, 2019-2023 Freightliner Business Class M2, and 2021 Freightliner Cascadia vehicles. The vehicles are equipped with tires that are ... Read more
Consequence
Driving with tires that are not compatible with their rims can reduce tire performance, increasing the risk of a crash.
Remedy
Dealers will replace the tires, free of charge. Owner notification letters were mailed June 2, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-962.
22V338000 May 16, 2022
EQUIPMENT:OTHER:LABELS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which... Read more
Consequence
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
22V269000 Apr 20, 2022
SEAT BELTS:CRITICAL FASTENERS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Western Star 4900 and 4700 vehicles. The seat belts may not be secured properly.
Consequence
Improperly secured seat belts may not adequately restrain an occupant in a crash, increasing the risk of injury.
Remedy
All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-927.
21V946000 Dec 8, 2021
STEERING:GEAR BOX:SHAFT SECTOR
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Western Star 4900 vehicles. The steering shaft pinch bolt may not have been properly tightened, allowing the steering shaft to separate from the steering gear.
Consequence
Steering shaft separation may cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the pinch bolt as necessary, free of charge. Owner notification letters were mailed on February 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-914.
21V896000 Nov 17, 2021
TIRES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2021 Freightliner SD 108, Freightliner SD 114, 2016-2020 Freightliner Coronado, 2013 Western Star 6900, 2013-2022 Western Star 4700, Western Star 4900, and 2022 49X vehicles. The tires and rims are not approved and rated for these v... Read more
Consequence
Unapproved tires that are not rated for the vehicle can cause tire performance issues, increasing the risk of a crash.
Remedy
Dealer will inspect and replace, as necessary, tires and rims, free of charge. Interim owner notification letters were mailed January 14, 2022. Owner notification letters were mailed on April 22, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall FL-9... Read more
21V369000 May 19, 2021
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The ... Read more
Consequence
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
21V256000 Apr 12, 2021
STEERING:CRITICAL FASTENERS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and ... Read more
Consequence
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
No complaints found for this vehicle.
Technical Service Bulletins, 2022 WESTERN STAR 4900
18 manufacturer communications from 15 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 060000 ENGINE AND ENGINE COOLING | 8 |
| 110000 ELECTRICAL SYSTEM | 3 |
| 100000 POWER TRAIN | 2 |
| 350000 EQUIPMENT | 1 |
| 070000 FUEL SYSTEM, GASOLINE | 1 |
| 073600 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR | 1 |
| 980000 UNKNOWN OR OTHER | 1 |
| 150000 SEAT BELTS | 1 |
SS3144-FTL
Apr 25, 2024
060000 ENGINE AND ENGINE COOLING
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
ICI24-006
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Important Campaign Information letter for FL974 - Revised Bulletin & Population
FL974
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Con
FL974
Jan 19, 2024
060000 ENGINE AND ENGINE COOLING
Emissions Recall: Cummins DEF Sensor Shortage
ICI22-017
Apr 13, 2022
100000 POWER TRAIN
Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EX
SBW49-020
Feb 15, 2022
060000 ENGINE AND ENGINE COOLING
Western Star Service Bulletin for DEF Connector Reinforcement Caps
CALWS91-002
Feb 2, 2022
150000 SEAT BELTS
Customer Avisory Letter for Seat Bolt Inspection
PTP PAINT UPDT
Aug 19, 2021
980000 UNKNOWN OR OTHER
Portland Truck Plant Paint Update - WST182 The Portland Truck Plant schedule is full through the end of 2021 for Western Star 4700, 4800, 4900, and 6900 models; the plant has also reached the maximum paint process capacity for multi-color
SF631
Jul 1, 2021
060000 ENGINE AND ENGINE COOLING
Field Service Campaign for Detroit Diesel Engine Fan Activation with A/C. On certain Freightliner and Western Star vehicles with Detroit Diesel engines, the engine fan fails to activate when the A/C pressure switch circuit is opened, result
SS708-WST2021
Jun 11, 2021
110000 ELECTRICAL SYSTEM
Western Star Service Solution for Low Voltage Disconnect (LVD) Troubleshooting: Western Star 5700 and New 4700.
SBW54-080
Jun 10, 2021
110000 ELECTRICAL SYSTEM
Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.
PM Sensor Shrtg
May 18, 2021
110000 ELECTRICAL SYSTEM
Supply chain shortage notice. Model Year 2022 Freightliner, Western Star, Freightliner Custom Chassis, and Thomas Built Bus vehicles manufactured with the following engines have been built without a Particulate Matter (PM)/Soot sensor: ??
PM Sensor Shrtg
May 18, 2021
060000 ENGINE AND ENGINE COOLING
Supply chain shortage notice. Model Year 2022 Freightliner, Western Star, Freightliner Custom Chassis, and Thomas Built Bus vehicles manufactured with the following engines have been built without a Particulate Matter (PM)/Soot sensor: ??
D21M1
Apr 19, 2021
100000 POWER TRAIN
Detroit Field Service Campaign for DT12 Transmission Drive Shaft Cover Plug Reseal. Daimler Trucks North America LLC, on behalf of its DETROIT Powertrain Division, is initiating Field Service Campaign D21M1 on certain DT12 transmissions in
WI21-009
Apr 19, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after Ap
WI21-008
Apr 6, 2021
350000 EQUIPMENT
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
SS1033094
May 12, 2017
073600 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:MANIFOLD PRESSURE (MAP) SENSOR
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
SS1033094
May 12, 2017
070000 FUEL SYSTEM, GASOLINE
Service Solution SS 1033094 KUS Float Tube Fuel Level Sensor Inform...
WESTERN STAR 4900 - All Years Overview
Complete safety history for the WESTERN STAR 4900 across all model years (1998, 2023).
236
Total Recalls
26
Total Complaints
0
Investigations
4
Reported Crashes
1
Reported Fires
2
Reported Deaths
WESTERN STAR 4900 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 | 4 | 0 | View |
| 2022 (current) | 7 | 0 | |
| 2021 | 9 | 0 | View |
| 2020 | 7 | 2 | View |
| 2019 | 15 | 2 | View |
| 2018 | 16 | 0 | View |
| 2017 | 16 | 0 | View |
| 2016 | 10 | 0 | View |
| 2015 | 14 | 4 | View |
| 2014 | 11 | 6 | View |
| 2013 | 8 | 0 | View |
| 2012 | 8 | 1 | View |
| 2011 | 14 | 2 | View |
| 2010 | 14 | 0 | View |
| 2009 | 16 | 1 | View |
| 2008 | 17 | 0 | View |
| 2007 | 14 | 0 | View |
| 2006 | 10 | 1 | View |
| 2005 | 7 | 2 | View |
| 2004 | 5 | 0 | View |
| 2003 | 2 | 0 | View |
| 2002 | 2 | 1 | View |
| 2001 | 3 | 2 | View |
| 2000 | 3 | 0 | View |
| 1999 | 2 | 0 | View |
| 1998 | 2 | 2 | View |