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1998 WESTERN STAR 4900

2 recalls, 2 complaints - 5 TSBs

03V112000 Mar 21, 2003
SUSPENSION:FRONT:HUB
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH TRUCK HUB UNITS MANUFACTURED BY SKF EXCLUSIVELY FOR USE ON ARVINMERITOR'S FF98X SERIES NON-DRIVE STEER AXLES, THE HUB UNIT BEARINGS CAN WEAR PREMATURELY.
Consequence
SEIZURE OF THE BEARINGS CAN CAUSE WHEEL SEPARATION OR WHEEL END FIRE.
Remedy
DEALERS WILL REPLACE BOTH FRONT HUBS. OWNER NOTIFICATION IS EXPECTED TO BEGIN ON OR BEFORE SEPTEMBER 20, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FREIGHTLINER AT 1-800-547... Read more
5,716 vehicles affected
Manufacturer: FREIGHTLINER CORPORATION
01V387000 Dec 17, 2001
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
ON CERTAIN TRUCKS EQUIPPED WITH CATERPILLAR 3406E AND C-15 ENGINES, INTERFERENCE BETWEEN THE POSITIVE BATTERY CABLE AND STUD MOUNTING ELECTRONIC CONTROL MODULE (ECM) TO THE ENGINE EXISTS. CHAFING CAN WEAR THROUGH THE BATTERY CABLE INSULATION TO ALLOW CONTACT BETWEEN THE BATTERY CABLE AND THE STUD.
Consequence
THIS CONTACT COULD PROVIDE A SHORT CIRCUIT, WHICH MAY CAUSE A FIRE.
Remedy
DEALERS WILL INSPECT THE VEHICLES AND THE BATTERY CABLES WILL BE REPLACED AND/OR RE-ROUTED AS NECESSARY. OWNER NOTIFICATION BEGAN APRIL 18, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOUL... Read more
3,500 vehicles affected
Manufacturer: FREIGHTLINER CORPORATION

Complaint Statistics

2 total complaints

Top Reported Components

ComponentComplaints
TIRES2
TIRES Sep 20, 2015
Incident date: Aug 28, 2015
DRIVING DOWN THE ROAD @30 MPH. THE TIRE BLEW OUT AND TORE UP THE FRONT RIGHT PORTION OF THE VEHICLE. ALSO, I HAVE THE MATE TO THE TIRE THAT WAS ON THE OTHER SIDE AND IT IS DEFECTED TO. SO IT SEEMS AS IF THESE TIRES ARE DEFECTED. BOTH TIRES WERE BOUGHT AND PUT ON AT THE SAME TIME. KELLY GOODYEAR BAL... Read more
TIRES Sep 20, 2015
Incident date: Aug 28, 2015
DRIVING DOWN THE ROAD @30 MPH. THE TIRE BLEW OUT AND TORE UP THE FRONT RIGHT PORTION OF THE VEHICLE. ALSO, I HAVE THE MATE TO THE TIRE THAT WAS ON THE OTHER SIDE AND IT IS DEFECTED TO. SO IT SEEMS AS IF THESE TIRES ARE DEFECTED. BOTH TIRES WERE BOUGHT AND PUT ON AT THE SAME TIME. KELLY GOODYEAR BAL... Read more

Technical Service Bulletins, 1998 WESTERN STAR 4900

5 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL1
080000 FUEL SYSTEM, DIESEL1
070000 FUEL SYSTEM, GASOLINE1
110000 ELECTRICAL SYSTEM1
350000 EQUIPMENT1
sbw0014 Jul 23, 2018
350000 EQUIPMENT
Operating Hours for the Customer Assistance Center
54-39 Jun 1, 2013
110000 ELECTRICAL SYSTEM
WESTERN STAR: PYROMETER THERMOCOUPLE, AMMETER SHUNT, FUEL LEVEL, AND OTHER SENSOR INPUTS MAY BE CONNECTED TO THE RX MODULE. NO MODEL YEARS WERE PROVIDED. *JS
SBW-4714 May 1, 2013
070000 FUEL SYSTEM, GASOLINE
WESTERN STAR: FUEL TANKS ROTATING IN SADDLES. ANTI-SLIP MATERIAL MAY NEED TO BE INSTALLED, OR AN ADDITIONAL STRIP OF RUBBER. *JS
SB-49-12 May 1, 2012
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE
SB-49-12 May 1, 2012
080000 FUEL SYSTEM, DIESEL
WESTERN STAR: AROUND THE DIESEL EXHAUST FLUID (DEF) AN EXCESSIVE AMOUNT OF CRYSTAL OR POWDER BUILT UP INDICATES A LEAK CAUSED BY EVAPORATION OF DEF EXPOSED TO AIR AND/OR DAMPNESS. *PE

WESTERN STAR 4900 - All Years Overview

Complete safety history for the WESTERN STAR 4900 across all model years (1998, 2023).

236 Total Recalls
26 Total Complaints
0 Investigations
4 Reported Crashes
1 Reported Fires
2 Reported Deaths

WESTERN STAR 4900 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2023 4 0 View
2022 7 0 View
2021 9 0 View
2020 7 2 View
2019 15 2 View
2018 16 0 View
2017 16 0 View
2016 10 0 View
2015 14 4 View
2014 11 6 View
2013 8 0 View
2012 8 1 View
2011 14 2 View
2010 14 0 View
2009 16 1 View
2008 17 0 View
2007 14 0 View
2006 10 1 View
2005 7 2 View
2004 5 0 View
2003 2 0 View
2002 2 1 View
2001 3 2 View
2000 3 0 View
1999 2 0 View
1998 (current) 2 2

Other WESTERN STAR Models

Model Recalls Complaints
49X 224 1 View
4700 194 10 View
47X 161 2 View
5700 119 7 View
6900 98 1 View
57X 68 0 View
CONVENTIONAL 63 4 View
WESTERN STAR 40 8 View