2009 WESTERN STAR 4900
16 recalls, 1 complaints - 505 TSBs
17V810000 Dec 15, 2017
EQUIPMENT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers tha... Read more
Consequence
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy
DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com ... Read more
17V761000 Nov 27, 2017
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Consequence
If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
13V401000 Sep 5, 2013
SEAT BELTS:FRONT:ANCHORAGE
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage poin... Read more
Consequence
In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.
Remedy
DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.
12V235000 May 23, 2012
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
DAIMLER TRUCKS NORTH AMERICA (DTNA) IS RECALLING 12 MY 2009 WESTERN STAR 4900 TRUCKS BUILT WITH DD15 ENGINES. A NEW FORWARD CAB CROSSMEMBER DESIGN REDUCED CLEARANCE FOR CAB MOUNTED BATTERY DISCONNECT SWITCH POWER CABLES ON STANDARD CAB HEIGHT VEHICLES. DURING CAB ARTICULATION, THE NEW CROSSMEMBER... Read more
Consequence
CABLES THAT BECOME PINCHED BETWEEN THE CAB AND FORWARD CAB CROSSMEMBER COULD SHORT TO GROUND AND POTENTIALLY OVERHEAT RESULTING IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy
DTNA WILL NOTIFY OWNERS, AND DEALERS WILL REMOVE THE CABLES AND REINSTALL THEM IN A NEW SAFE LOCATION. DAMAGED CABLES WILL BE REPLACED. BOTH WILL BE DONE FREE OF CHARGE. THE RECALL BEGAN ON JUNE 13, 2012. THIS RECALL IS AN EXPANSION OF RECALL 09V-226. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL FR... Read more
12V074000 Feb 28, 2012
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT ... Read more
Consequence
A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy
DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
11V287000 May 18, 2011
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 FREIGHTLINER CASCADIA, CENTURY, COLUMBIA, CORONADO, M2, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 19, 2009, THROUGH JULY 9, 2010, EQUIPPED WITH SPECIFIC DD13 AND DD15 ENGINES ASSEMBLED WITH A BOSCH HIGH PRESSURE FUE... Read more
Consequence
IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY INCREASING THE RISK OF A CRASH.
Remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL (SEE RECALL CAMPAIGN 10V-339). THE SAFETY RECALL BEGAN ON MAY 18, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
11V207000 Mar 29, 2011
ENGINE AND ENGINE COOLING
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2010 WESTERN STAR 4900 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINES AND MANUFACTURED FROM FEBRUARY 9, 2007, THROUGH FEBRUARY 20, 2009. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERT... Read more
Consequence
THIS COULD RESULT IN A FIRE.
Remedy
CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WON'T ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FREE ... Read more
11V146000 Mar 3, 2011
ENGINE AND ENGINE COOLING
Defect Description
DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AI... Read more
Consequence
A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy
DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF CHARGE. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712. T... Read more
10V341000 Jul 27, 2010
ENGINE AND ENGINE COOLING
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL... Read more
Consequence
A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712... Read more
10V339000 Jul 27, 2010
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 FREIGHTLINER CASCADIA, CENTURY, COLUMBIA, CORONADO, M2, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 19, 2009 THROUGH JULY 9, 2010, EQUIPPED WITH SPECIFIC DD13 AND DD15 ENGINES ASSEMBLED WITH A BOSCH HIGH PRESSURE FUEL... Read more
Consequence
IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY POTENTIALLY RESULTING IN A CRASH.
Remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 28, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
10V112000 Mar 23, 2010
ENGINE AND ENGINE COOLING
Defect Description
DAIMLER TRUCKS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2008 THROUGH 2010 FREIGHTLINER COLUMBIA, FLD, STERLING 9500 AND WESTERN STAR 4900 EMERGENCY VEHICLES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.
Consequence
UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.
Remedy
THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL. PLEASE SEE DAIMLER TRUCKS DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 17, 2010. OWNERS MAY CONTACT DETROIT DIESEL A... Read more
09V400000 Oct 8, 2009
ENGINE AND ENGINE COOLING
Defect Description
DAIMLER TRUCKS IS RECALLING MODEL YEAR 2007-2010 FREIGHTLINER, STERLING AND WESTERN STAR VEHICLES EQUIPPED WITH DETROIT DIESEL DD15 EPA07 ENGINES WHICH WERE MANUFACTURED WITH GRID HEATERS. INCREASED INTERNAL GRID HEATER RESISTANCE CAUSED BY IMPROPERLY TIGHTENED SCREWS MAY MELT THE SOLDER ON THE GR... Read more
Consequence
A SHORT-CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy
THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED FREE OF CHARGE BY DETROIT DIESEL AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS TO PROVIDE COLD WEATHER STARTING WITHOUT THE NEED OF A GRID HEATER. THE SAFETY RECALL BEGAN ON NOVEMBER 4, 2009. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-... Read more
09V391000 Oct 6, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 HEAVY TRUCKS MANUFACTURED BETWEEN JANUARY 17, 2006 AND MARCH 31, 2009, EQUIPPED WITH EPA07 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES. THE PLASTIC LINES MAY EXPERIENCE LEAKS DUE TO FATIGUE CRACKS CAUSED BY STRESS... Read more
Consequence
IF A DIESEL FUEL LEAK CONTINUES UNDETECTED UNDER CERTAIN CONDITIONS FUEL MAY IGNITE ON A HOT ENGINE SURFACE AND/OR FUEL MAY SPILL ON THE ROAD INCREASING THE RISK OF A CRASH.
Remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS. THE SAFETY RECALL BEGAN ON MAY 7, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
09V390000 Oct 6, 2009
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Defect Description
DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 HEAVY TRUCKS MANUFACTURED BETWEEN MAY 5, 2008 AND JANUARY 7, 2009, EQUIPPED DD15 ENGINES AND WITH BOSCH HIGH PRESSURE FUEL PUMPS. THE FASTENERS ON THESE FUEL PUMPS COULD BE UNDER-TORQUED ALLOWING THE "O" RING BETWEEN THE PUMP HOUSING AND THE BARRE... Read more
Consequence
IF A DIESEL FUEL LEAK CONTINUES UNDETECTED UNDER CERTAIN CONDITIONS FUEL MAY IGNITE ON A HOT ENGINE SURFACE AND/OR FUEL MAY SPILL ON THE ROAD INCREASING THE RISK OF A CRASH.
Remedy
DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS. THE SAFETY RECALL BEGAN ON DECEMBER 22, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.
09V366000 Sep 23, 2009
ENGINE AND ENGINE COOLING
Defect Description
DAIMLER TRUCKS IS RECALLING MODEL YEAR 2004-2010 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE. THE VARIABLE VALVE ACTUATION OIL LINE MAY RUB AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.
Consequence
AN OIL LEAK MAY RESULT IN A FIRE.
Remedy
DAIMLER TRUCKS IS WORKING WITH CATERPILLAR TO REMEDY THESE VEHICLES. PLEASE SEE CATERPILLAR'S DEFECT REPORT 09E-020. CATERPILLAR WILL INSPECT AND REPAIR THE NECESSARY COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2009. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR DAIMLER... Read more
09V226000 Jun 18, 2009
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
DAIMLER TRUCKS IS RECALLING 53 MY 2009-2010 WESTERN STAR 4900 TRUCKS BUILT WITH DD15 ENGINES. A NEW FORWARD CAB CROSSMEMBER DESIGN REDUCED CLEARANCE FOR CAB MOUNTED BATTERY DISCONNECT SWITCH POWER CABLES ON STANDARD CAB HEIGHT VEHICLES. DURING CAB ARTICULATION THE NEW CROSSMEMBER MAY PINCH POWER ... Read more
Consequence
CABLES THAT BECOME PINCHED BETWEEN THE CAB AND FORWARD CAB CROSSMEMBER COULD SHORT TO GROUND AND POTENTIALLY OVERHEAT RESULTING IN A POSSIBLE VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.
Remedy
DEALERS WILL REMOVE THE CABLES AND REINSTALL THEM IN A NEW SAFE LOCATION. DAMAGED CABLES WILL BE REPLACED. BOTH WILL BE DONE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 7, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL FREE AT 1-800-547-0712.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| VISIBILITY/WIPER | 1 |
VISIBILITY/WIPER
Jun 6, 2012
Incident date: May 15, 2012
TL* THE CONTACT OWNS A 2009 WESTERN STAR 4900 TRUCK. WHILE DRIVING APPROXIMATELY 70 MPH IN A RAIN STORM, THE DEFROSTER FAILED, CAUSING POOR VISIBILITY FOR THE CONTACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE BLOWER MOTOR WOULD HAVE TO BE REPLACED. THE FAIL... Read more
Technical Service Bulletins, 2009 WESTERN STAR 4900
505 manufacturer communications from 380 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 67 |
| 060000 ENGINE AND ENGINE COOLING | 57 |
| 350000 EQUIPMENT | 55 |
| 060000 ENGINE (PWS) | 42 |
| 070000 FUEL SYSTEM, GASOLINE | 36 |
| 080000 FUEL SYSTEM, DIESEL | 29 |
| 110000 ELECTRICAL SYSTEM | 23 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 22 |
SBW83-030
Jun 27, 2022
130000 VISIBILITY
Updated Western Star Service Bulletin for HVAC Actuator Replacement
SBW83-030
May 10, 2022
130000 VISIBILITY
Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion
CALWS83-001REV
Dec 9, 2021
130000 VISIBILITY
HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star veh
ICI21-030
Oct 18, 2021
130000 VISIBILITY
SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.
CALWS83-001
Sep 10, 2021
130000 VISIBILITY
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of
CALWS83-001
Sep 10, 2021
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of
WI21-009
Apr 19, 2021
060000 ENGINE AND ENGINE COOLING
Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after Ap
WI21-008
Apr 6, 2021
350000 EQUIPMENT
Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
SBW35-018
Dec 17, 2020
100000 POWER TRAIN
Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441
20TS-09
Dec 6, 2020
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.
18SP745
Nov 30, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit
18SP745
Nov 30, 2020
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit
18SP744
Nov 30, 2020
060000 ENGINE AND ENGINE COOLING
Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
18SP744
Nov 30, 2020
073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
18SP744
Nov 30, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.
18SP745
Nov 30, 2020
060000 ENGINE AND ENGINE COOLING
Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit
20TS-01
Jan 21, 2020
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
20TS-01
Jan 21, 2020
356000 EQUIPMENT ADAPTIVE/MOBILITY
Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).
SS1034621
Jan 20, 2020
020000 SUSPENSION
Service Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride.
17TS9
Oct 25, 2019
060000 ENGINE AND ENGINE COOLING
Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.
19TL-15
Sep 27, 2019
060000 ENGINE AND ENGINE COOLING
Tool Letter for ICC5 Programming Cable
19TL-15
Sep 27, 2019
350000 EQUIPMENT
Tool Letter for ICC5 Programming Cable
0609-19
Aug 7, 2019
080000 FUEL SYSTEM, DIESEL
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
0609-19
Aug 7, 2019
060000 ENGINE AND ENGINE COOLING
Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.
sb54313
Aug 6, 2019
110000 ELECTRICAL SYSTEM
Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.
sbw0015
Nov 19, 2018
020000 SUSPENSION
Service Bulletin Vibration and Harsh Ride Troubleshooting
HDEP PLV Return
Sep 30, 2018
070000 FUEL SYSTEM, GASOLINE
Service information Bulletin -HDEP PLV Return Line Tool DSN470E17006
DOC-1033256
Sep 18, 2018
020000 SUSPENSION
Service Solution for Western Star 4900, Frame Beaming - Rough Ride Vibration in bob tail mode
Aftertreamtent F
Sep 17, 2018
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Service Information Bulletin for Aftertreamtent Failure Guide
Aftertreamtent F
Sep 17, 2018
350000 EQUIPMENT
Service Information Bulletin for Aftertreamtent Failure Guide
DD13, DD15, DD16
Sep 13, 2018
110000 ELECTRICAL SYSTEM
DD13, DD15, DD16 Check Engine Light Flashing or Blinking
sbw8329 HVAC Fre
Sep 6, 2018
060000 ENGINE AND ENGINE COOLING
Service Solution for HVAC Fresh Air Intake Water Leak in certaian Western Star models-4700, 4900, and 5700
sbw0014
Jul 23, 2018
350000 EQUIPMENT
Operating Hours for the Customer Assistance Center
0505-18
May 5, 2018
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
0505-18
May 5, 2018
063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low
FL756
May 1, 2018
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
FL756 Brake Light Pressure Switches
ICI18-016 FL756
May 1, 2018
350000 EQUIPMENT
ICI18-016 FL756 ? Automotive Connector Terminal Removal Tool
FL756
May 1, 2018
030000 SERVICE BRAKES, HYDRAULIC
Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.
FL756
May 1, 2018
040000 SERVICE BRAKES, AIR
Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.
FL756
May 1, 2018
110000 ELECTRICAL SYSTEM
Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.
ICI18-016 FL756
May 1, 2018
350000 EQUIPMENT
The automatic connector terminal removal tool is part of tool kit DDE KI0CHA17001.
sbw31013
May 1, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw31013
May 1, 2018
350000 EQUIPMENT
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw31013
May 1, 2018
211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.
sbw8329
May 1, 2018
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
sbw8329
May 1, 2018
161000 STRUCTURE:FRAME AND MEMBERS
In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.
sbw0005
May 1, 2018
355100 EQUIPMENT:OTHER:LABELS
If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or
ICI18-016 FL756
May 1, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
The automatic connector terminal removal tool is part of tool kit DDE KI0CHA17001.
ICI18-014
Apr 18, 2018
350000 EQUIPMENT
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
ICI18-014
Apr 18, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
ICI18-014
Apr 18, 2018
356000 EQUIPMENT ADAPTIVE/MOBILITY
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
ICI18-014
Apr 18, 2018
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
ICI18-014 Owner Notice ? Kidde Fire Extinguisher Recall
0405-18
Apr 5, 2018
118000 ELECTRICAL SYSTEM:SOFTWARE
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0405-18
Apr 5, 2018
100000 POWER TRAIN
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0405-18
Apr 5, 2018
102100 POWER TRAIN:MANUAL TRANSMISSION:COLUMN SHIFT ASSEMBLY
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
0405-18
Apr 5, 2018
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
0405-18 Symptom Diagnostics - Range Up or Down Shift Issue
FL756
Apr 1, 2018
120000 EXTERIOR LIGHTING
FL756 Brake Light Pressure Switches
FL756
Apr 1, 2018
125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
FL756 Brake Light Pressure Switches
FL756
Apr 1, 2018
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
FL756 Brake Light Pressure Switches
0312-18
Mar 12, 2018
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
0312-18 Installation Output Shaft Seal
0312-18
Mar 12, 2018
350000 EQUIPMENT
0312-18 Installation Output Shaft Seal
0312-18
Mar 12, 2018
100000 POWER TRAIN
0312-18 Installation Output Shaft Seal
0311-18
Mar 11, 2018
061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL
0311-18 Installation of the Main Shaft Speed Sensor
0311-18
Mar 11, 2018
350000 EQUIPMENT
0311-18 Installation of the Main Shaft Speed Sensor
0311-18
Mar 11, 2018
100000 POWER TRAIN
0311-18 Installation of the Main Shaft Speed Sensor
17TL28
Dec 18, 2017
350000 EQUIPMENT
17TL28 Fuel Injector Removal Tool DSN930E17004
17TL26
Dec 18, 2017
350000 EQUIPMENT
17TL26 Injector Heat Sleeve Removal Tool DSN930E17002
17TL27
Dec 18, 2017
070000 FUEL SYSTEM, GASOLINE
17TL27 Injector Cup Tool DSN930E17001
17TL25
Dec 1, 2017
020000 SUSPENSION
17TL25 TruckCam? Alignment System
1110-17
Nov 10, 2017
060000 ENGINE AND ENGINE COOLING
Exhaust and Exhaust Gas Recirculation
1105-17
Nov 5, 2017
080000 FUEL SYSTEM, DIESEL
EPA10, GHG14 and GHG17 Diesel Particulate Filters
14CSA23
Oct 27, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
14CSA23 CSC Announces ?Tech Tips? ? DDCSN
17TS17Rev
Sep 30, 2017
350000 EQUIPMENT
Instructions for CSC Diagnostic Support
17-023
Sep 18, 2017
060000 ENGINE (PWS)
New Detroit Diesel Cylinder Liner Upper O-Ring Leak Test Standard Repair Time
0903-17
Sep 3, 2017
060000 ENGINE (PWS)
Engine Manufacturer Diagnostics
sbw0002
Jun 17, 2017
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Technical Publications Ordering
sbw5464
Jun 17, 2017
080000 FUEL SYSTEM, DIESEL
Fuel Level Sending Unit Retrofit
0609-17
Jun 9, 2017
350000 EQUIPMENT
SPN 3226 (ACM) (GHG17)
0609-17
Jun 9, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SPN 3226 (ACM) (GHG17)
0609-17
Jun 9, 2017
060000 ENGINE (PWS)
SPN 3226 (ACM) (GHG17)
0609-17
Jun 9, 2017
060000 ENGINE (PWS)
SPN 3226 (ACM) (GHG17)
0608-17
Jun 8, 2017
074000 FUEL/PROPULSION SYSTEM (PWS)
Diagnostic tests - Two Filter System - FSIC Leak Test
0608-17
Jun 8, 2017
350000 EQUIPMENT
Diagnostic tests - Two Filter System - FSIC Leak Test
0608-17
Jun 8, 2017
080000 FUEL SYSTEM, DIESEL
Diagnostic tests - Two Filter System - FSIC Leak Test
0607-17
Jun 7, 2017
350000 EQUIPMENT
SPN 96 (MCM) (GHG17)
0607-17
Jun 7, 2017
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
SPN 96 (MCM) (GHG17)
0607-17
Jun 7, 2017
080000 FUEL SYSTEM, DIESEL
SPN 96 (MCM) (GHG17)
0606-17
Jun 6, 2017
350000 EQUIPMENT
SPN 3226 (ACM) (GHG17)
0606-17
Jun 6, 2017
060000 ENGINE (PWS)
SPN 3226 (ACM) (GHG17)
0606-17
Jun 6, 2017
060000 ENGINE (PWS)
SPN 3226 (ACM) (GHG17)
0606-17
Jun 6, 2017
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
SPN 3226 (ACM) (GHG17)
0604-17
Jun 4, 2017
350000 EQUIPMENT
SPN 712 (CPC) (GHG17)
0604-17
Jun 4, 2017
100000 POWER TRAIN
SPN 712 (CPC) (GHG17)
0604-17
Jun 4, 2017
110000 ELECTRICAL SYSTEM
SPN 712 (CPC) (GHG17)
0604-17
Jun 4, 2017
350000 EQUIPMENT
SPN 712 (CPC) (GHG17)
0603-17
Jun 3, 2017
074000 FUEL/PROPULSION SYSTEM (PWS)
Fuel System Integrity Check Routine - Two-Filter Fuel System
0603-17
Jun 3, 2017
350000 EQUIPMENT
Fuel System Integrity Check Routine - Two-Filter Fuel System
0603-17
Jun 3, 2017
080000 FUEL SYSTEM, DIESEL
Fuel System Integrity Check Routine - Two-Filter Fuel System
0603-17
Jun 3, 2017
080000 FUEL SYSTEM, DIESEL
Fuel System Integrity Check Routine - Two-Filter Fuel System
0602-17
Jun 2, 2017
060000 ENGINE (PWS)
Cylinder Liner - Testing of the Cylinder Liner Upper O-Ring
Showing 100 of 505 bulletins.
WESTERN STAR 4900 - All Years Overview
Complete safety history for the WESTERN STAR 4900 across all model years (1998, 2023).
236
Total Recalls
26
Total Complaints
0
Investigations
4
Reported Crashes
1
Reported Fires
2
Reported Deaths
WESTERN STAR 4900 - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2023 | 4 | 0 | View |
| 2022 | 7 | 0 | View |
| 2021 | 9 | 0 | View |
| 2020 | 7 | 2 | View |
| 2019 | 15 | 2 | View |
| 2018 | 16 | 0 | View |
| 2017 | 16 | 0 | View |
| 2016 | 10 | 0 | View |
| 2015 | 14 | 4 | View |
| 2014 | 11 | 6 | View |
| 2013 | 8 | 0 | View |
| 2012 | 8 | 1 | View |
| 2011 | 14 | 2 | View |
| 2010 | 14 | 0 | View |
| 2009 (current) | 16 | 1 | |
| 2008 | 17 | 0 | View |
| 2007 | 14 | 0 | View |
| 2006 | 10 | 1 | View |
| 2005 | 7 | 2 | View |
| 2004 | 5 | 0 | View |
| 2003 | 2 | 0 | View |
| 2002 | 2 | 1 | View |
| 2001 | 3 | 2 | View |
| 2000 | 3 | 0 | View |
| 1999 | 2 | 0 | View |
| 1998 | 2 | 2 | View |