2010 WESTERN STAR 4900

14 recalls, 0 complaints - 701 TSBs

EQUIPMENT

Defect Description

Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers tha... Read more

Consequence

In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy

DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com ... Read more

24,860 vehicles affected

Manufacturer: Daimler Trucks North America LLC

EXTERIOR LIGHTING:BRAKE LIGHTS

Defect Description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.

Consequence

If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.

Remedy

DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.

438,255 vehicles affected

Manufacturer: Daimler Trucks North America LLC

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

Daimler Trucks North America LLC (DTNA) is recalling certain model year 2009-2014 Western Star 4900 vehicles manufactured May 27, 2008, through March 22, 2013. A potential misalignment of a clearance hole in the B-pillar reinforcement may affect the performance of the seatbelt D-ring anchorage poin... Read more

Consequence

In the event of a crash, the seatbelt may not properly restrain the occupant, increasing the risk of injury.

Remedy

DTNA will notify owners, and dealers will reinforce the D-ring anchor points, free of charge. The recall began during january November 2014. Owners may contact DTNA at 1-800-547-0712. DTNA's recall number is FL-645.

650 vehicles affected

Manufacturer: Daimler Trucks North America

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Defect Description

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT ... Read more

Consequence

A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.

Remedy

DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.

103,437 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Defect Description

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 FREIGHTLINER CASCADIA, CENTURY, COLUMBIA, CORONADO, M2, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 19, 2009, THROUGH JULY 9, 2010, EQUIPPED WITH SPECIFIC DD13 AND DD15 ENGINES ASSEMBLED WITH A BOSCH HIGH PRESSURE FUE... Read more

Consequence

IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY INCREASING THE RISK OF A CRASH.

Remedy

DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE VEHICLES, FREE OF CHARGE. THIS RECALL IS AN EXPANSION OF A PREVIOUS RECALL (SEE RECALL CAMPAIGN 10V-339). THE SAFETY RECALL BEGAN ON MAY 18, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.

268 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

ENGINE AND ENGINE COOLING

Defect Description

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2008-2010 WESTERN STAR 4900 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINES AND MANUFACTURED FROM FEBRUARY 9, 2007, THROUGH FEBRUARY 20, 2009. DEGRADATION OF A COMBUSTION TUBE WELD CAN CAUSE RADIAL HEAT IMPINGEMENT ON THE BODY WHICH MAY BURN THROUGH CERT... Read more

Consequence

THIS COULD RESULT IN A FIRE.

Remedy

CATERPILLAR IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. PLEASE SEE CATERPILLAR'S DEFECT REPORT 11E-006. CATERPILLAR WILL REPLACE THE SINGLE PIECE COMBUSTION TUBE WITH A THICK WALL COMBUSTION TUBE WHICH WON'T ALLOW THE HEAT TO BREAK THROUGH. THIS SERVICE WILL BE PERFORMED FREE ... Read more

88 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

ENGINE AND ENGINE COOLING

Defect Description

DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2011 FREIGHTLINER, CASCADIA, CENTURY, COLUMBIA FLD, AND M2, STERLING 9500, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM MARCH 20, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE4000 EPA07 MODEL ENGINES. THE INTAKE AI... Read more

Consequence

A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy

DTNA WILL NOTIFY OWNERS OF THE RECALL DURING MARCH 2011. ANOTHER NOTIFICATION WILL BE ISSUED ONCE THE REMEDY IS RELEASED. DTNA EXPECTS THE REMEDY TO BE AVAILABLE BY DECEMBER 1, 2011. REPAIRS WILL BE PERFORMED BY DTNA DEALERS FREE OF CHARGE. OWNERS MAY CONTACT DTNA TOLL-FREE AT 1-800-547-0712. T... Read more

2,073 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

ENGINE AND ENGINE COOLING

Defect Description

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2007 THROUGH 2011 FREIGHTLINER, FCCC, STERLING, AND WESTERN STAR HEAVY TRUCKS MANUFACTURED FROM SEPTEMBER 5, 2006, THROUGH JUNE 30, 2010, EQUIPPED WITH SPECIFIC MBE900 EPA04 AND EPA07 MODEL ENGINES. THE INTAKE AIR GRID HEATER MAY SHORT CIRCUIT AND FAIL... Read more

Consequence

A SHORT CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy

DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE BUSES FREE OF CHARGE. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT JULY 29, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712... Read more

5,743 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

Defect Description

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2009 THROUGH 2011 FREIGHTLINER CASCADIA, CENTURY, COLUMBIA, CORONADO, M2, AND WESTERN STAR 4900 HEAVY TRUCKS MANUFACTURED FROM FEBRUARY 19, 2009 THROUGH JULY 9, 2010, EQUIPPED WITH SPECIFIC DD13 AND DD15 ENGINES ASSEMBLED WITH A BOSCH HIGH PRESSURE FUEL... Read more

Consequence

IF A DIESEL FUEL LEAK CONTINUES UNDETECTED, FUEL MAY SPILL ONTO THE ROADWAY POTENTIALLY RESULTING IN A CRASH.

Remedy

DAIMLER TRUCKS WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR ABOUT MARCH 28, 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.

13,410 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

ENGINE AND ENGINE COOLING

Defect Description

DAIMLER TRUCKS HAS NOTIFIED NHTSA OF A DEFECT IN CERTAIN MODEL YEAR 2008 THROUGH 2010 FREIGHTLINER COLUMBIA, FLD, STERLING 9500 AND WESTERN STAR 4900 EMERGENCY VEHICLES. THE ENGINE MAY SHUT DOWN UNEXPECTEDLY WHEN A DIESEL PARTICULATE FILTER OVER TEMPERATURE CONDITION IS DETECTED.

Consequence

UNEXPECTED EMERGENCY VEHICLE ENGINE SHUTDOWN UNDER CERTAIN CONDITIONS COULD HAMPER RESCUE OPERATIONS AND PLACE THE PUBLIC AT RISK.

Remedy

THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED TO ILLUMINATE A MALFUNCTION INDICATOR LIGHT WITHOUT REQUESTING ENGINE SHUTDOWN. REPAIRS WILL BE PERFORMED BY DETROIT DIESEL. PLEASE SEE DAIMLER TRUCKS DEFECT REPORT 10E-005. THE SAFETY RECALL BEGAN ON MAY 17, 2010. OWNERS MAY CONTACT DETROIT DIESEL A... Read more

16 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

ENGINE AND ENGINE COOLING

Defect Description

DAIMLER TRUCKS IS RECALLING MODEL YEAR 2007-2010 FREIGHTLINER, STERLING AND WESTERN STAR VEHICLES EQUIPPED WITH DETROIT DIESEL DD15 EPA07 ENGINES WHICH WERE MANUFACTURED WITH GRID HEATERS. INCREASED INTERNAL GRID HEATER RESISTANCE CAUSED BY IMPROPERLY TIGHTENED SCREWS MAY MELT THE SOLDER ON THE GR... Read more

Consequence

A SHORT-CIRCUITED GRID HEATER COULD RESULT IN A VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy

THE ENGINE CONTROL LOGIC WILL BE REPROGRAMMED FREE OF CHARGE BY DETROIT DIESEL AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS TO PROVIDE COLD WEATHER STARTING WITHOUT THE NEED OF A GRID HEATER. THE SAFETY RECALL BEGAN ON NOVEMBER 4, 2009. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-... Read more

18,067 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2010 HEAVY TRUCKS MANUFACTURED BETWEEN JANUARY 17, 2006 AND MARCH 31, 2009, EQUIPPED WITH EPA07 MODEL MBE4000 ENGINES BUILT WITH PLASTIC LOW PRESSURE FUEL LINES. THE PLASTIC LINES MAY EXPERIENCE LEAKS DUE TO FATIGUE CRACKS CAUSED BY STRESS... Read more

Consequence

IF A DIESEL FUEL LEAK CONTINUES UNDETECTED UNDER CERTAIN CONDITIONS FUEL MAY IGNITE ON A HOT ENGINE SURFACE AND/OR FUEL MAY SPILL ON THE ROAD INCREASING THE RISK OF A CRASH.

Remedy

DAIMLER TRUCKS WILL NOTIFY OWNERS AND THE REMEDY WILL BE PERFORMED BY DETROIT DIESEL CORPORATION AUTHORIZED REPAIR FACILITIES AND DIRECT WARRANTY CUSTOMERS. THE SAFETY RECALL BEGAN ON MAY 7, 2010. OWNERS MAY CONTACT DAIMLER TRUCKS AT 1-800-547-0712.

10,185 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

ENGINE AND ENGINE COOLING

Defect Description

DAIMLER TRUCKS IS RECALLING MODEL YEAR 2004-2010 TRUCKS EQUIPPED WITH CATERPILLAR C15 ENGINE. THE VARIABLE VALVE ACTUATION OIL LINE MAY RUB AGAINST THE P-CLIPS RETAINING THE OIL LINE, CAUSING AN OIL LEAK.

Consequence

AN OIL LEAK MAY RESULT IN A FIRE.

Remedy

DAIMLER TRUCKS IS WORKING WITH CATERPILLAR TO REMEDY THESE VEHICLES. PLEASE SEE CATERPILLAR'S DEFECT REPORT 09E-020. CATERPILLAR WILL INSPECT AND REPAIR THE NECESSARY COMPONENTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 5, 2009. OWNERS MAY CONTACT CATERPILLAR TOLL-FREE AT 1-800-447-4986 OR DAIMLER... Read more

25,362 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

Defect Description

DAIMLER TRUCKS IS RECALLING 53 MY 2009-2010 WESTERN STAR 4900 TRUCKS BUILT WITH DD15 ENGINES. A NEW FORWARD CAB CROSSMEMBER DESIGN REDUCED CLEARANCE FOR CAB MOUNTED BATTERY DISCONNECT SWITCH POWER CABLES ON STANDARD CAB HEIGHT VEHICLES. DURING CAB ARTICULATION THE NEW CROSSMEMBER MAY PINCH POWER ... Read more

Consequence

CABLES THAT BECOME PINCHED BETWEEN THE CAB AND FORWARD CAB CROSSMEMBER COULD SHORT TO GROUND AND POTENTIALLY OVERHEAT RESULTING IN A POSSIBLE VEHICLE FIRE AND INJURY TO VEHICLE OCCUPANTS.

Remedy

DEALERS WILL REMOVE THE CABLES AND REINSTALL THEM IN A NEW SAFE LOCATION. DAMAGED CABLES WILL BE REPLACED. BOTH WILL BE DONE FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN ON OR BEFORE AUGUST 7, 2009. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL FREE AT 1-800-547-0712.

53 vehicles affected

Manufacturer: DAIMLER TRUCKS NORTH AMERICA

No complaints found for this vehicle.

Technical Service Bulletins, 2010 WESTERN STAR 4900

701 manufacturer communications from 492 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	80
350000 EQUIPMENT	80
060000 ENGINE AND ENGINE COOLING	74
060000 ENGINE (PWS)	55
070000 FUEL SYSTEM, GASOLINE	51
080000 FUEL SYSTEM, DIESEL	45
110000 ELECTRICAL SYSTEM	39
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM	37

130000 VISIBILITY

Updated Western Star Service Bulletin for HVAC Actuator Replacement

130000 VISIBILITY

Western Star Service Bulletin for HVAC Actuator Replacement. The wiring harness of the actuator of the fresh air recirculation door on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of water intrusion

130000 VISIBILITY

HVAC Actuator Wiring Harness. Revision History: Service kit part number changed from RDH RD5 17147 0 to WWS RD-3-9069-0 on 12/9/21. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star veh

130000 VISIBILITY

SF626 Western Star Window Replacement Inspection Notification. This letter is to inform you that Field Service Campaign SF626 Western Star Window Replacement Inspection Notification campaign was released.

130000 VISIBILITY

Customer Advisory Letter for HVAC Actuator Wiring Harness. The wiring harness of the actuator of the fresh air recirculation door, shown in Fig. 1, on Western Star vehicles equipped with Red Dot HVAC systems should be inspected for signs of

110000 ELECTRICAL SYSTEM

Western Star Service Bulletin for Key Fob ID Retention. Key fobs for remote keyless entry on Western Star vehicles are delivered in packages that include a unique ID for the fob. The ID is required when pairing the key fob with a vehicle.

060000 ENGINE AND ENGINE COOLING

Warranty Information letter announcing that DTNA is increasing the Standard Diagnostic Times (SDTs) shown. The updated after treatment system (ATS) diesel exhaust fluid (DEF) pump times will be applied to repair orders opened on or after Ap

350000 EQUIPMENT

Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times (SRTs) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.

350000 EQUIPMENT

Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are

350000 EQUIPMENT

Tech Talk continuing discussion on 625 FMI 14.

060000 ENGINE AND ENGINE COOLING

Tech Talk continuing discussion on 625 FMI 14.

110000 ELECTRICAL SYSTEM

Tech Talk continuing discussion on 625 FMI 14.

350000 EQUIPMENT

Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an

100000 POWER TRAIN

Western Star Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-1441

010000 STEERING

Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been

100000 POWER TRAIN

010000 STEERING

Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured A

100000 POWER TRAIN

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Technical Service Letter for SPN 3711 FMI 31 on GHG17 DD15 Trucks.

073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit

060000 ENGINE AND ENGINE COOLING

Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.

073100 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.

356000 EQUIPMENT ADAPTIVE/MOBILITY

Special Publication letter for Two-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.

060000 ENGINE AND ENGINE COOLING

Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit

356000 EQUIPMENT ADAPTIVE/MOBILITY

Special Publication Letter for EPA07 EPA10 Three-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit

110000 ELECTRICAL SYSTEM

Western Star Service Bulletin for Powernet Troubleshooting Guide - Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only D

350000 EQUIPMENT

Portland Truck Plant Paint Changes

356000 EQUIPMENT ADAPTIVE/MOBILITY

Portland Truck Plant Paint Changes

110000 ELECTRICAL SYSTEM

Tech Talk discussion on fault code 625 FMI 14.

350000 EQUIPMENT

Tech Talk discussion about power steering fluid.

010000 STEERING

Tech Talk discussion about power steering fluid.

060000 ENGINE AND ENGINE COOLING

Tech Talk discussion on repair verification for codes like 'low air flow' when a trailer is not available.

350000 EQUIPMENT

Customer Service Announcement for Release of DiagnosticLink 8.12 Service Pack 2. On Thursday, September 3, 2020, Service Pack (SP) 2 for DiagnosticLink 8.12 Standard and Professional will be made available to download from the Detroit Diese

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

022000 SUSPENSION:REAR

Western Star Bulletin for Non-Airliner Rear Suspension Crossmember Fastener Change. With the start of production on March 2, 2020, the fasteners used to assemble the non-Airliner rear suspension (bogie) crossmember have changed. The rear su

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Technical Service Letter for EPA10, GHG14, GHG17 Diesel Particulate Filter (DPF) Compatibility. Note: This document supersedes 14 TS-25 and 15 TS-8. Detroit Diesel has determined that some, Diesel Particulate Filters (DPFs) are compatible i

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Bulletin for Guidelines for Cleaning and Disinfecting Cab Surfaces. The following guidelines are for cleaning and disinfecting commonly touched surfaces on the inside and outside of a vehicle. For best results, follow cleaning and d

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Warranty Information Letter for Warranty Training Online. DTNA is pleased to announce the release of new Warranty-related training videos. The videos provide Warranty content in short instructional videos that are available on demand throug

350000 EQUIPMENT

Warranty Policy Letter for Handling for Authorized Service Location Part Transfers. To promote 24-hour throughput and maximum efficiency, DTNA is adjusting multiple handling policies: Launching a new handling allowance for parts ordered fr

350000 EQUIPMENT

Warranty Policy Letter for Chassis Progressive Damage Policy Change. Effective for repair orders opened on or after April 27, 2020, if an Authorized Service Location installed a part which later has a warrantable failure, progressive damage

350000 EQUIPMENT

Warranty Policy Letter for Handling Change: Over the Counter Aftermarket Parts Replacement Program. DTNA is pleased to announce that handling will increase to 33% for Misc. Replacement Part type claims filed under the Over the Counter (OTC)

060000 ENGINE AND ENGINE COOLING

Warranty Information Letter for Warranty Long Block Program Change. The Detroit Reman Long Block Program has expanded. The expansion reduces complexity in ordering reman engines and promotes stocking reman engines to meet uptime commitments

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

Service Bulletin for Lengthening the Backup Light Harness. Though the back-up light harness is long enough to connect to the backup light switch, it may be short enough that the wire seals in the connector can be stressed. Moisture entering

280000 BACK OVER PREVENTION

350000 EQUIPMENT

Open recall and Field service Campaigns report send out to Dealers, General Managers, Service managers and warranty managers

060000 ENGINE AND ENGINE COOLING

Technical Service Letter for DDC Series 60 engines concerning Series 60 Cylinder Head Resurfacing/Finish. Detroit Diesel does not recommend third party resurfacing of Series 60 cylinder heads (outside of Detroit and Detroit Reman).

356000 EQUIPMENT ADAPTIVE/MOBILITY

020000 SUSPENSION

Service Solution for Western Star vehicles equipped with Hendrickson AIRTEK Axles experiencing a Harsh Ride.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Service Bulletin explaining Western Star's courtesy engineering policy.

060000 ENGINE AND ENGINE COOLING

Updated Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high pressure fuel lines. Language was clarified that this only applies to Australia and New Zealand.

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

Export Recall Safety Bulletin for vehicles in Australia and New Zealand with DD15 engines regarding high pressure fuel lines.

060000 ENGINE AND ENGINE COOLING

Technical Service Letter communicating that information on DD Heavy Duty Platform Belt and Belt Tensioner can be found on TechLit.

070000 FUEL SYSTEM, GASOLINE

Service Bulletin for Equiflo Fuel System Breather Tube Inspection

060000 ENGINE AND ENGINE COOLING

Tool Letter for ICC5 Programming Cable

350000 EQUIPMENT

Tool Letter for ICC5 Programming Cable

060000 ENGINE AND ENGINE COOLING

The modified parked regeneration strategy has been standard on GHG17 units since the start of GHG17 production and was added to EPA10 and GHG14 units with a software update. The modified regeneration utilizes an improved strategy to clean t

080000 FUEL SYSTEM, DIESEL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.

080000 FUEL SYSTEM, DIESEL

Service Information Bulletin for Symptom Diagnostics - Fluid in the Aftertreatment - Diesel Fuel Contamination.

110000 ELECTRICAL SYSTEM

Service Bulletin provided to customers regarding installation of a new MCM 21-pin jumper harness.

020000 SUSPENSION

SS 1034171 Airliner Rear Suspension Chassis Lean Troubleshooting

020000 SUSPENSION

Service Bulletin Vibration and Harsh Ride Troubleshooting

070000 FUEL SYSTEM, GASOLINE

Service information Bulletin -HDEP PLV Return Line Tool DSN470E17006

020000 SUSPENSION

Service Solution for Western Star 4900, Frame Beaming - Rough Ride Vibration in bob tail mode

350000 EQUIPMENT

Service Information Bulletin for Aftertreamtent Failure Guide

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Service Information Bulletin for Aftertreamtent Failure Guide

110000 ELECTRICAL SYSTEM

DD13, DD15, DD16 Check Engine Light Flashing or Blinking

060000 ENGINE AND ENGINE COOLING

Service Solution for HVAC Fresh Air Intake Water Leak in certaian Western Star models-4700, 4900, and 5700

030000 SERVICE BRAKES, HYDRAULIC

Training Solution for Western Star Front Brake Squeal - Burnishing Procedure. The brake burnishing procedure can be used to help reduce brake related noise or imbalance concerns which may occur in the field.

030000 BRAKES (PWS)

TS 1033768: Western Star Front Brake Squeal - Burnishing Procedure

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

Service Bulletin: HVAC Fresh Air Intake Water Leak

350000 EQUIPMENT

Operating Hours for the Customer Assistance Center

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

0505-18 SPN 3563 HDEP Inlet manifold pressure Too Low

161000 STRUCTURE:FRAME AND MEMBERS

In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.

100000 POWER TRAIN

SS1033446 Driveline Support Bearing - Meritor Driveline

125000 EXTERIOR LIGHTING:BRAKE LIGHTS

FL756 Brake Light Pressure Switches

350000 EQUIPMENT

ICI18-016 FL756 ? Automotive Connector Terminal Removal Tool

356000 EQUIPMENT ADAPTIVE/MOBILITY

With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.

350000 EQUIPMENT

With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.

211000 TRAILER HITCHES:FIFTH WHEEL ASSEMBLY

With the start of production on March 6, 2018, the fasteners used to attach the slide- and plate-mount style fifth wheels to the outboard angles changed to M16 metric bolts, nuts, and washers.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

In some operating conditions, water may leak into the cab onto the passenger floor through the HVAC fresh air intake on the frontwall on 47,00,4900, and 5700 models.

355100 EQUIPMENT:OTHER:LABELS

If a GVWR certification label is lost or damaged, Freightliner will supply a duplicate label. Log on to DTNAConnect.com and under "DTNAConnect Resources", select the "Tool and Services" plus sign. Select "Request for Certification Labl or

030000 SERVICE BRAKES, HYDRAULIC

Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.

100000 POWER TRAIN

Vehicles with Meritor drivelines bene from a softer durometer center bearing support. Vehicle will continue to have a 1st order driveline vibration after the driveline assembly was rebalanced.

040000 SERVICE BRAKES, AIR

Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.

350000 EQUIPMENT

The automatic connector terminal removal tool is part of tool kit DDE KI0CHA17001.

356000 EQUIPMENT ADAPTIVE/MOBILITY

The automatic connector terminal removal tool is part of tool kit DDE KI0CHA17001.

110000 ELECTRICAL SYSTEM

Brake Light Pressure switch may not activate the brake lights with a light application of the brake pedal.

Showing 100 of 701 bulletins.

WESTERN STAR 4900 - All Years Overview

Complete safety history for the WESTERN STAR 4900 across all model years (1998, 2023).

236 Total Recalls

26 Total Complaints

0 Investigations

4 Reported Crashes

1 Reported Fires

2 Reported Deaths

WESTERN STAR 4900 - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2023	4	0	View
2022	7	0	View
2021	9	0	View
2020	7	2	View
2019	15	2	View
2018	16	0	View
2017	16	0	View
2016	10	0	View
2015	14	4	View
2014	11	6	View
2013	8	0	View
2012	8	1	View
2011	14	2	View
2010 (current)	14	0
2009	16	1	View
2008	17	0	View
2007	14	0	View
2006	10	1	View
2005	7	2	View
2004	5	0	View
2003	2	0	View
2002	2	1	View
2001	3	2	View
2000	3	0	View
1999	2	0	View
1998	2	2	View

Other WESTERN STAR Models

Model	Recalls	Complaints
49X	224	1	View
4700	194	10	View
47X	161	2	View
5700	119	7	View
6900	98	1	View
57X	68	0	View
CONVENTIONAL	63	4	View
WESTERN STAR	40	8	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2010 WESTERN STAR 4900

Technical Service Bulletins, 2010 WESTERN STAR 4900

Most Affected Components

WESTERN STAR 4900 - All Years Overview

WESTERN STAR 4900 - Year by Year

Other WESTERN STAR Models