2009 TOYOTA CAMRY Recalls, Complaints & Safety

While driving my seat squeaks as if the bolts are loose.

Excessive oil consumption, a sticky dash and power window switch

The contact owned a 2009 Toyota Camry. The contact stated that while her daughter was driving at approximately 40 MPH, another vehicle ran a stop sign and collided with the drivers front side of the vehicle and the air bags did not deploy as intended. The contact's daughter sustained chest, knee, and right wrist injuries, and she received medical attention. The contact added that the driver's door was not able to open fully after the collision. The fire department arrived, and a police report was filed, but the report number was not available at this time. The vehicle was towed to an impound lot, where it was later deemed totaled. The manufacturer was notified of the failure, and a complaint was filed. In addition, the contact was told that they could not determine what caused the failure. The failure mileage was approximately 200,000.

Crash 1 injured

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky, causing a shiny glare on the windshield, preventing the driver from seeing through the windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 60,000.

I drove my son’s 2009 Toyota Camry recently and encountered a serious safety concern. When driving into direct sunlight, visibility was significantly impaired due to intense glare reflecting off the dashboard and onto the windshield. The reflection made it difficult to clearly see the road ahead. This is not a cleaning or maintenance issue. The dashboard surface is no longer matte as designed. It has become glossy and reflective due to the well-documented Toyota “melting” or “sticky” dashboard defect that affected many 2009-era Toyota and Lexus vehicles. As the dashboard material degrades, it creates a reflective surface that directly contributes to dangerous glare while driving. This condition presents a genuine safety risk, particularly during sunrise and sunset, when glare is already a known driving hazard. Unfortunately, I understand that Toyota’s warranty enhancement program for this issue has expired, despite the defect continuing to pose a safety concern. I wanted to formally document this issue as a visibility and safety hazard and request guidance on whether Toyota will address this condition given its direct impact on safe vehicle operation.

The vehicle was involved in a rollover crash at 60 mph that ended in striking a tree, which intruded upon the entire backseat area. The driver/passenger airbag(s) did not deploy despite conditions where deployment should have occurred. There were no signs of prior deployment or tampering: to my knowledge, the airbag system had not previously deployed or been serviced for that. The airbag system is available for inspection, as the vehicle was sold to the insurance company. My safety was put at risk as I sustained physical injuries that may have been prevented by airbag deployment. The vehicle was inspected by insurance representatives. There were no prior warning lamps regarding the airbags prior to the crash.

Crash 1 injured

The dashboard has turned into a sticky residue that reflects a blinding glair and is hazardous to see & drive. Toyota has declined to extend the recall warranty to replace the dash even though this is a hazard and has nearly caused accidents. Please help me get Toyota to make good on replacing.

My son wrecked cause of the stickiness of the dashboard the light reflected and he was in an accident . You guys mailed the safest notice to his grandmother at a assisted living facility and I have proof she didn’t get mail there so my son shouldn’t have to suffer we have already put a new motor in it and can’t deive

Crash

My grandma bought a 2009 Toyota Camry well kept she passed away in 2019 and she gave me the car what I read second owner has a 10 warranty they said there was a safety recall on the dashboard she was in a nursing home facility and that where her mail went and she was Bedfast and we have proof of that the dashboard is so sticky there is so much glare from it I’ve wrecked and I know the time frame has past but I read the owner had 10 years it is such a great car but I can’t drive it please help me I can provide proof of everything but I’m scared I will get killed

Crash

My grandma bought a 2009 Toyota Camry well kept she passed away in 2019 and she gave me the car what I read second owner has a 10 warranty they said there was a safety recall on the dashboard she was in a nursing home facility and that where her mail went and she was Bedfast and we have proof of that the dashboard is so sticky there is so much glare from it I’ve wrecked and I know the time frame has past but I read the owner had 10 years it is such a great car but I can’t drive it please help me I can provide proof of everything but I’m scared I will get killed

Crash

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky and melting. The contact stated that since moving to the desert, the dashboard coating had degraded and deteriorated. The shine created a glare on the windshield, preventing the contact from driving at night. The vehicle was taken to the dealer. The contact was informed that it was an aesthetic issue, and the Customer Support Program warranty period had ended. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

I purchased a 2009 Toyota Camry on [XXX]. After a few years, the dashboard became soft and sticky. During the summer of 2018, I noticed it melting on a hot sunny day. I looked into having it replaced. There was a warranty enhancement notification letter previously sent to me, which stated this type of known problem would be covered for up to 10 years since car was first placed in service. Unfortunately, I didn’t determine this was enough of a problem to me until [XXX]. I missed the warranty extension by 5 days. I contacted Newbold Toyota on June 29, 2018, and the service manager said that after the 10 years, it was the manufacturer's responsibility and there is nothing they can do, except to charge me for the repair. The repair was estimated at approx. $1,500 for the dashboard replacement. At first, I thought "Oh well, I can live with this." But now the dashboard has melted so much that it now reflects sunlight into the windshield so badly that it is has become a safety hazard. It is very difficult to see through the windshield when driving towards the sun or with the sun directly above on a sunny day (even while wearing sunglasses). So the defective dashboard is now causing a very hazardous driving condition. So I contacted the national Toyota Customer Service Center, and they said essentially the same thing as Newbold Toyota. There was nothing they can do now. Since this design/material flaw has caused such a serious hazard when driving the car, and this is now a safety issue, I believe Toyota should be held responsible and should pay for the repair to fix this safety issue. When I purchased this car, I had no idea the dashboard had an expiration date. Had I noticed the melting a few days earlier they would have paid for the replacement. So why does their responsibility to fix this defect/safety issue end after 10 years? I don’t believe Toyota considers this a safety issue, or I believe they would fix it. Thank you. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

The contact owns a 2009 Toyota Camry. The contact stated that while his daughter was driving, the "Check Oil" warning light illuminated. The contact added oil to the engine. The contact was informed that the check oil warning light was illuminated. The contact took the vehicle to the dealer where an oil consumption test was performed. The dealer diagnosed the vehicle and determined that the engine was consuming an excessive amount of engine oil. The contact was adding several quarts of oil every 1,000 miles driven. The vehicle was not repaired due to cost. The manufacturer was made aware of the failure and informed the contact that the Extended Warranty had been exceeded. The failure mileage was approximately 137,000.

The contact owns a 2009 Toyota Camry. The contact stated while driving at an undisclosed speed, the reflection from the melted dashboard impaired his view while driving. The contact stated that the dashboard was sticky and shiny and reflected on the windshield while driving. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was informed that the Extended Warranty coverage on the vehicle had expired. The failure mileage was approximately 60,000.

The engine burned excessive oil and finally the rings and head gasket failed causing the engine to misfire and finally break down at 186,000 miles.

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard had started to fracture in several places. The dealer was contacted, and an appointment was scheduled; however, the vehicle had not been taken to the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and opened a case for the failure. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 20,000. The VIN was not available.

I have 2009 Toyota Camry LE, the problem is engine oil, if I changed/filled the engine oil in certified stores, but after 400 miles the engine oil is not in the engine chamber I checked the leaks or any other sort of damage but there's nothing like that I verified the same thing with the dealership too. Basically my point is due to extensive consumption of engine oil the engine will brake in the middle of driving and there are chances it will explode and there's a DANGER while driving the car it's like pulled the granite pin and sit above it. And due to this the braking system will fail and the person loose his life and the dependses will be suffered a lot. Please look at this issue. Thank you.

Dashboard Melted. Causes a glare and tacky texture. The dash board emits a chemical smell in the car

The replaced dashboard ( the first dashboard was replaced due to a recall about melting dashboards) is now melting just like the first one and is causing significant glare in on the windshield. Avoided two (2) near accidents when the glare from the sun impaired my vision of the traffic in front of me.

Dash board has become sticky due to the adhesive seeping out; causes major visual impairments while driving due to the reflection of the sun off of the sticky/disgusting/shiny dashboard.

My vehicle has been a one owner vehicle, my mother and now me as she passed on 2 April 2024. My vehicle has been stored in a garage except when it is being driven. My vehicle has been taken care of extremely well and maintenance done as required. The oil has been changed every 3,000 miles since it has been owned. Approximately in June 2024 I began to notice my dashboard was sticky, cracking and actually MELTING! It gets worse as long as it is out of the garage,in the heat/sun and humidity for any length of time. The longer times goes that the car is in these conditions it gets shiny that the reflection makes a glare which makes seeing difficult! I went to the dealership where the vehicle was purchased brand new, Milton Ruben, Augusta GA 30907. Prior to going to the dealership, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US had been submitted in previous years.I began reading the complaints and discovered the problem was due to Toyota using defective material to make their dashboards in Toyota/Lexus vehicles made in 2007-2011.I discovered there had been a recall or campaign for these vehicles, it had been extended once or twice until 2019.MY PROBLEM IS THAT I NEVER RECEIVED ANY NOTIFICATION OR DID MY MOTHER!We would have immediately taken our vehicles into the dealership.I CANNOT HELP THAT THE RECALL OR CAMPAIGN FOR THIS ISSUE HAD EXPIRED PRIOR TO MY CAR SHOWING A PROBLEM!While reading the complaints I noticed there was a class action lawsuit filed,but I don't know the outcome.I was told by the dealership that they were aware of the problem but there wasn't anything they could do except replace the dashboard at my expense.TOTALLY UNACCEPTABLE!!!They told me that I would need to call the corporate office to see what they could do.I did, submit a claim, file #240802000525 2 Aug 2024.Toyota didn't reply but was told by the case manager that my case was closed without action. UNACCEPTABLE!!!!

The contact owns a 2009 Toyota Camry. The contact stated while operating the vehicle, the check engine warning light remained illuminated. Additionally, the odor of burning oil was present inside the vehicle and the vehicle stalled. The vehicle was taken to the local dealer who diagnosed the vehicle and determined the vehicle was experiencing excessive oil consumption. The vehicle was not repaired. The manufacturer was contacted but no assistance was offered. The failure mileage was 45,000.

I bought my 2009 Camry on [XXX] new in Kentucky and have had this vehicle up to the current date of 08-02-2024. In fact, I recently acquired my deceased (2 April 2024) mother's 2009 Camry and will be submitting a claim as well. My vehicle has only been owned by myself and taken extremely good care of and stored in a garage when not being driven. Approximately in June/July 2024 I began noticing that my dashboard was becoming sticky, as though it was actually melting!!!! It would get worse as long as it was out of the garage and was in the sun, heat and humidity. The longer time goes that the car is in these conditions it gets so shiny that the reflection makes seeing difficult!!! I went to the dealership here in Augusta, GA where my mother's vehicle was purchased since I am here resolving her estate and the problem started. Prior to doing this, I got online to do a search to see why this could be happening and discovered many complaints like mine all over the US and there was actually a Class Action lawsuit submitted regarding Toyota not fixing the problem. Also, I discovered there had been a recall or campaign for the 2007-2011 Camry. It had also been extended until 2019. I NEVER RECEIVED ANY NOTIFICATION NOR HAD MY MOTHER OR I WOULD HAVE ALREADY LOOKED INTO THE MATTER EVEN THOUGH I DIDN'T HAVE THE PROBLEM UNTIL NOW!!!!! I was told by the dealer to call corporate. I did and was told to submit a claim, which I did, file#[XXX] on 31 July 2024 and received a response on 1 August 2024 that there wasn't anything Toyota could do because the campaign had expired and it would be at my own expense to get repaired. NOT ACCEPTABLE!!! I CAN'T HELP THAT MY PROBLEM DIDN'T START UNTIL THE CAMPAIGN EXPIRED OR I WAS NEVER NOTIFIED OF AN ISSUE!!!! IT IS DEFECTIVE MATERIAL AND UNSAFE ISSUES DUE TO THE PROBLEM!!!!!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN. Oil is leaking and causing smoke whenever I drive for more then 15 mins.

I've been into automobile accidents and the passenger airbag never deployed. Few years back I took my vehicle for the sticky dashboard recall, Toyota replaced it. Few years later the dashboard is sticky and shiny worst than the first time, I called Toyota to get it replaced free of charge and they told me that is not the responsibility and denied to fix the replaced sticky dashboard. I almost have gotten in accidents do to the shiny glare from the dashboard.

Crash

I've been into automobile accidents and the passenger airbag never deployed. Few years back I took my vehicle for the sticky dashboard recall, Toyota replaced it. Few years later the dashboard is sticky and shiny worst than the first time, I called Toyota to get it replaced free of charge and they told me that is not the responsibility and denied to fix the replaced sticky dashboard. I almost have gotten in accidents do to the shiny glare from the dashboard.

Crash

Unknown

I was driving the vehicle and hit a bump, and the driver side sunvisor dropped down into the sunshield position. I almost got in an accident because I couldn’t see and then I couldn’t get The sunvisor to stay up. This is the fourth sunvisor we have bought from Toyota. All of the three other sunvisors have done the exact same thing and I feel this is dangerous. The people at Toyota confided in me that this is a big problem with many Toyota’s. I am concerned that had my wife been driving she would have gotten in an accident because the sunvisor obstructed the view of the driver. Toyota to charge us $270 for both driver and passenger side sunvisors. Our mechanic put them in for free.

I bought my car in October 2009. I did not discover until years later that the pistons for the 2009 Toyota Camry Le did not fit correctly. This caused oil consumption problems, but it did not start happening until a 3-year warranty and at about 60-70 thousand miles. I did not get a notice of recall notice of Toyota's resolution to the problem, because they had the wrong apartment number and email address which I was told by Rep. Sherry and Rose at Toyota Corporation. Rep. said she was sending information to higher up at the corporation instead she sending it to the dealership. I did not get notice of a class action suit/resolution, trotter body, or melting dashboard. I have paid at least $6-7 thousand to dealerships workmanship is bad. I need help!! Because I did not get notices Toyota should fix and compensate me for repairs. Also, they replaced my hold break system because they assumed the shrieking noise was the break. This was done without my permission. I had to replace the axle they replaced less than a year ago. I am frustrated. I can not pay out any more money. My car stopped working on [XXX] I had to have it told to the dealership in Mamaroneck. Rep Sherry told me the trotter body is on recall until 2026, dealership is saying no. I can be reached at [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Soon after I purchased this 2009 Camry in June 2022 with only 59K miles, the dash pad became very sticky and it's producing a glare on the windshield making it hard to see at times. When I called Toyota customer service, I was told the recall for this car was only good for 10 years and had expired. I called the previous owner and he stated that Toyota never notified him of this recall. This is a safety issue and should be addressed by Toyota.

The contact rented a 2009 Toyota Camry. The contact stated while driving 65-75 MPH with cruise control mode engaged, the vehicle became uncontrollable and swerved to the right independently. The contact did not recall whether a warning light was illuminated. The contact stated that while attempting to swerve back to the left, the vehicle rolled over four times and landed on the wheels. The air bags deployed. The contact stated that her daughter was occupying the rear passenger's side seat at the time the incident occurred and was assisted out of the vehicle by bystanders. The contact's daughter was then airlifted to the hospital, where she was diagnosed with facial lacerations, one punctured lung, and the other lung was not operating at full capacity. The contact's daughter remained in the ICU for four days. The contact was able to exit the vehicle. The contact sustained a broken left toe and burns on the left arm from the air bag deployment. The contact received medical assistance. A police report was filed, but the contact did not have the police report number available. The vehicle was towed and totaled. The vehicle rental company was notified of the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.

Crash 2 injured

The contact rented a 2009 Toyota Camry. The contact stated while driving 65-75 MPH with cruise control mode engaged, the vehicle became uncontrollable and swerved to the right independently. The contact did not recall whether a warning light was illuminated. The contact stated that while attempting to swerve back to the left, the vehicle rolled over four times and landed on the wheels. The air bags deployed. The contact stated that her daughter was occupying the rear passenger's side seat at the time the incident occurred and was assisted out of the vehicle by bystanders. The contact's daughter was then airlifted to the hospital, where she was diagnosed with facial lacerations, one punctured lung, and the other lung was not operating at full capacity. The contact's daughter remained in the ICU for four days. The contact was able to exit the vehicle. The contact sustained a broken left toe and burns on the left arm from the air bag deployment. The contact received medical assistance. A police report was filed, but the contact did not have the police report number available. The vehicle was towed and totaled. The vehicle rental company was notified of the failure. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown. The VIN was not available.

Crash 2 injured

The contact owns a 2009 Toyota Camry. The contact stated while the vehicle was parked inside the driveway, the contact became aware that the plastic covering over the air bag was loose at the front driver’s seat. The contact pushed back the cover however, the cover failed to stay in place. No warning light was illuminated. The vehicle was not taken to the dealer. The manufacturer was made aware of the failure but provided no assistance. The approximate failure mileage was 75,000.

I am not complaining about my vehicle, but about the many vehicles on the road today with headlights that are not focused enough, or just TOO BRIGHT. Especially vehicles like pickup trucks that have headlights mounted at about the same height as my windshield and rear window. These vehicles headlights are so bright that they hit all my mirrors and blind me at night from behind. In addition many newer vehicles with "modern style" extra bright and auto dimming headlights as oncoming traffic also blind me to the point where I cannot safely see the road ahead. I appreciate that seeing ahead is important, but with oncoming traffic it is also important that I can see ahead safely as well. Thank You.

The contact owns a 2009 Toyota Camry. The contact stated that the oil level was low however, the contact found no indication of an oil leak. While driving at various speeds, the vehicle was smoking. The oil warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was an internal oil leak. The mechanic added oil to the vehicle. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was unknown.

The contact owns a 2009 Toyota Camry. The contact stated while driving approximately 30 MPH, he became aware that the heater was not working. The contact later checked under the hood and observed that the coolant reservoir was empty. The contact refilled the coolant reservoir and checked for any leaks or puddles of coolant underneath the vehicle but found no evidence of a coolant leak. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the engine block was cracked in two places and that coolant had leaked into the engine and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was 141,943.

We (my wife and I) were driving our vehicle Sunday November 5th 2023 in the morning and experienced a serious issue. While on the highway, the car was stuck with the gas petal in the down position (we did not realize this until after we were able to successfully power down the car) and continued to accelerate in an uncontrolled manner. We were fortunate that our breaks were able to stop the car, and we navigated it to the shoulder of the highway. We then put the car in park, all while the engine was full throttled. We powered down the car and removed the keys. We waited a few moments and tried to power the car again - the engine however remained full throttled. We turned the vehicle off once again and then realized the gas petal was stuck in the down position. We were able to manually get the petal unstuck at this time. We have not driven the vehicle since this incident and consider it too dangerous to do so. Since this incident, we have looked up any potential recalls for this issue and have not found any. To answer the questions above: The gas petal/acceleration malfunctioned. The safety of everyone in the vehicle and other drivers on the road were at significant risk. The vehicle has not been driven since, and the issue has not been reproduced. No recalls were found for this VIN. The vehicle has not been inspected since the incident, but otherwise has passed inspection in our state. There were no warning lamps or messages on the vehicle before or after the incident. We believe the manufacturer is responsible for addressing the issue, even though there is not a recall for this particular problem. This is a known issue by the manufacturer, as they have released many recalls for similar models/years and have even created a video on youtube to instruct drivers how to address this issue, if it happens, while driving.

The contact owns a 2009 Toyota Camry. The contact stated that the dashboard was sticky, with a reflection on the windshield, which affected the visibility of the roadway. The vehicle was taken to the dealer, where the dashboard was replaced under Toyota Campaign Number: ZE6; however, the failure persisted. The dealer was contacted and notified the manufacturer, who informed the contact that the campaign had expired. The vehicle was not repaired. The failure mileage was approximately 97,000.

Dear, I am writing to formally document a complaint regarding the ABS (Anti-lock Braking System) warning lights actuator in my 2009 Toyota Camry Hybrid, I noticed an issue with the ABS system, which prompted the activation of the warning lights on my vehicle’s dashboard. The problem I encountered involves the following: 1. ABS Warning Lights: The ABS warning lights, including the ABS indicator and the brake system warning light, suddenly illuminated on the dashboard without any prior warning or indication of an issue. 2. Braking Performance: Subsequent to the illumination of the warning lights, I noticed a significant decrease in the vehicle’s braking performance, especially during emergency stops and when driving on slippery or wet surfaces. This issue presents a serious safety concern as it impacts the vehicle’s ability to maintain safe braking in various conditions. confirming the ABS actuator as the likely source of the problem. I kindly request that this complaint be addressed promptly, as I believe that a malfunctioning ABS system poses a substantial safety risk to both the driver and other road users. I trust that Toyota’s commitment to customer safety and satisfaction will lead to a quick resolution of this matter. Please contact me at [XXX] or [XXX] to schedule the necessary repairs or to discuss any additional information required. I look forward to your prompt response and a resolution to this pressing issue. Thank you for your attention to this matter. Sincerely, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)