2012 LAND ROVER RANGE ROVER

4 recalls — 22 complaints

18V015000 Jan 8, 2018
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2011-2012 Land Rover Range Rover vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in "Zone B" above, Land Rover is recalling certain 2010-2012 Land Rover Range Rover vehicles, originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Land Rover will notify owners, and dealers will replace the front passenger air bag assembly, free of charge. The recall began June 27, 2018. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P084.
8,480 vehicles affected
17V015000 Jan 10, 2017
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain 2012 Land Rover Range Rover vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands, or "Zone A." Additionally, Land Rover is recalling certain 2009 Land Rover Range Rover vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, the District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, Land Rover is recalling certain 2007-2008 Land Rover Range Rover vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Remedy: Land Rover will notify owners, and dealers will replace the front passenger air bag assemblies, free of charge. The recall began December 18, 2017. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P082.
8,711 vehicles affected
15V039000 Jan 27, 2015
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2006-2012 Land Rover Range Rover vehicles manufactured April 15, 2005, to September 4, 2012. One or both of the flexible front brake hoses may rupture causing loss of brake fluid.
Remedy: Land Rover will notify owners, and dealers will replace the left and right front brake hoses, free of charge. The recall began on July 28, 2015. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P054.
74,648 vehicles affected
12V485000 Oct 4, 2012
VISIBILITY:WINDSHIELD
Land Rover is recalling certain model year 2012 Range Rover vehicles. During the manufacturing process, the windshields on these vehicles may have been installed incorrectly.
Remedy: Land Rover will notify owners, and dealers will replace the windshields. The recall began on October 29, 2012. Owners may contact Land Rover at 1-800-637-6837.
36 vehicles affected
UNKNOWN OR OTHER Nov 24, 2025
In January 2025 I noticed light ticking/knocking at startup, idle, and while driving. On January 23, 2025 I searched online for how to check the oil level and for an L322 dipstick location (there is none). Only after finding a YouTube video with an undocumented override (double-pressing the “Cancel” button) was I able to see the oil level on January 31, 2025, and it showed zero. I added oil immediately, but the knocking gradually worsened over the following months until very loud clattering began on July 4, 2025. The electronic oil level monitoring and warning system failed. When I followed the owner’s manual procedure to check the oil, the display repeatedly showed “Oil Level Not Available” and never gave any low-oil or no-oil warning, even when the actual oil level was zero. Because this system is the only way to check oil level on this vehicle (there is no dipstick), it prevented me from knowing the engine had no oil. The engine then suffered progressive internal bearing/rod damage and now makes extremely loud clattering. The vehicle and components are still in my possession and are available for inspection upon request. The system’s failure meant I unknowingly drove the vehicle with zero oil, which can cause sudden engine failure, loss of power, and possible engine seizure while driving at highway speed. I used this vehicle on Los Angeles freeways, so a sudden loss of power could have led to an accident or left me stranded in a dangerous location. The vehicle now runs with severe clattering and is unsafe to drive, so I have parked it to avoid a complete failure in traffic. The vehicle has been parked since the severe failure on July 4, 2025 because I have not yet been able to afford towing and diagnostic work. There were no low-oil or oil-pressure warning lamps at any time. Prior to the failure, when I tried to check the oil level using the procedure in the owner’s manual, the display repeatedly showed the message “Oil Level Not Available.”
ELECTRICAL SYSTEM Nov 24, 2025
In January 2025 I noticed light ticking/knocking at startup, idle, and while driving. On January 23, 2025 I searched online for how to check the oil level and for an L322 dipstick location (there is none). Only after finding a YouTube video with an undocumented override (double-pressing the “Cancel” button) was I able to see the oil level on January 31, 2025, and it showed zero. I added oil immediately, but the knocking gradually worsened over the following months until very loud clattering began on July 4, 2025. The electronic oil level monitoring and warning system failed. When I followed the owner’s manual procedure to check the oil, the display repeatedly showed “Oil Level Not Available” and never gave any low-oil or no-oil warning, even when the actual oil level was zero. Because this system is the only way to check oil level on this vehicle (there is no dipstick), it prevented me from knowing the engine had no oil. The engine then suffered progressive internal bearing/rod damage and now makes extremely loud clattering. The vehicle and components are still in my possession and are available for inspection upon request. The system’s failure meant I unknowingly drove the vehicle with zero oil, which can cause sudden engine failure, loss of power, and possible engine seizure while driving at highway speed. I used this vehicle on Los Angeles freeways, so a sudden loss of power could have led to an accident or left me stranded in a dangerous location. The vehicle now runs with severe clattering and is unsafe to drive, so I have parked it to avoid a complete failure in traffic. The vehicle has been parked since the severe failure on July 4, 2025 because I have not yet been able to afford towing and diagnostic work. There were no low-oil or oil-pressure warning lamps at any time. Prior to the failure, when I tried to check the oil level using the procedure in the owner’s manual, the display repeatedly showed the message “Oil Level Not Available.”
ENGINE Nov 24, 2025
In January 2025 I noticed light ticking/knocking at startup, idle, and while driving. On January 23, 2025 I searched online for how to check the oil level and for an L322 dipstick location (there is none). Only after finding a YouTube video with an undocumented override (double-pressing the “Cancel” button) was I able to see the oil level on January 31, 2025, and it showed zero. I added oil immediately, but the knocking gradually worsened over the following months until very loud clattering began on July 4, 2025. The electronic oil level monitoring and warning system failed. When I followed the owner’s manual procedure to check the oil, the display repeatedly showed “Oil Level Not Available” and never gave any low-oil or no-oil warning, even when the actual oil level was zero. Because this system is the only way to check oil level on this vehicle (there is no dipstick), it prevented me from knowing the engine had no oil. The engine then suffered progressive internal bearing/rod damage and now makes extremely loud clattering. The vehicle and components are still in my possession and are available for inspection upon request. The system’s failure meant I unknowingly drove the vehicle with zero oil, which can cause sudden engine failure, loss of power, and possible engine seizure while driving at highway speed. I used this vehicle on Los Angeles freeways, so a sudden loss of power could have led to an accident or left me stranded in a dangerous location. The vehicle now runs with severe clattering and is unsafe to drive, so I have parked it to avoid a complete failure in traffic. The vehicle has been parked since the severe failure on July 4, 2025 because I have not yet been able to afford towing and diagnostic work. There were no low-oil or oil-pressure warning lamps at any time. Prior to the failure, when I tried to check the oil level using the procedure in the owner’s manual, the display repeatedly showed the message “Oil Level Not Available.”
POWER TRAIN Dec 10, 2024
Gearbox failure. NO warning lamps, symptoms or messages prior to the incident. While driving down the road, upon accelerating; the vehicle would not move forward. The shift was in drive. There was an indicating (grinding) noise beneath the vehicle. Had this been on a highway it had great potential to become a severe danger to myself and passengers, or other drivers! found to be transfer case and connecting transmission spline ground to a powder. It was towed to the Land Rover service department.
SUSPENSION Mar 15, 2024
When curving left, driving 50mph, the slightest bump, such as a lane marker makes the front passenger wheel bounce independently from the other three tires and makes the steering wheel shake. It's possible to lose control. The problem has been identified as a control arm. I have had this problem repaired 3 times. Why does this keep happening, specifically to that side? Repairs took place in 2016, 2018, 2024
LATCHES/LOCKS/LINKAGES Dec 7, 2022
The contact owns a 2012 Land Rover Range Rover. The contact stated that when she entered the vehicle, she was unable to close the front passenger’s side door. There was an unknown warning light illuminated. The contact became aware that the front passenger’s side door latch was fractured. The vehicle was taken to a local dealer, where the door latch was replaced; however, the contact then stated that the driver's door was unable to close. The contact became aware that the door latch was also fractured. The vehicle was not repaired. The manufacturer was made aware of the failure and the contact referenced NHTSA Campaign Number: 20V387000 (Latches/Locks/Linkages); however, the VIN was not included in the recall. The approximate failure mileage was 49,000.
POWER TRAIN Sep 16, 2022
The component that Failed was the transmission outline Spline due to lack of lubrication from the factory. This causes the component to fail over time due to corrosion. When this component fails it makes the whole driveline fail/slip. Can happen while making a turn with fast approaching vehicles coming at your through the opposite lane. Also makes the vehicles parking function fail. As the car will roll freely when the shift indicator is in the Park position. The problem has been diagnosed by a certified Mechanic There are no warning lamps, messages or symptoms when this problem happens. Everything is working fine and the next second it is failing.
ENGINE Aug 19, 2022
The contact owns a 2012 Land Rover Range Rover. The contact stated while driving 70-75 MPH, the vehicle started jerking and surging. Additionally, the contact heard abnormally loud sounds coming from the engine. There was no warning light illuminated. The contact stated that the failure reoccurred intermittently. The contact stated while driving approximately 5-10 MPH in her brother's driveway, the vehicle went into restricted driving mode, jerked forward continuously until she reached the end of the driveway. An unknown message was displayed on the instrument panel. The vehicle was towed to the local dealer where it was diagnosed that the Variable Timing Activator (VTA) had failed, the engine jumped timing, there was an internal engine damage, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance due to the mileage and age of the vehicle. The failure mileage was approximately 140,693.
SUSPENSION Apr 28, 2020
THE FRONT AIR SUSPENSION WENT OUT WHILE I WAS DRIVING IT. I'VE HAD IT REPAIRED 2 TIMES AND IT CONTINUES TO FAIL WITHIN A DAY FROM REPAIR. UNABLE TO DROVE THE VEHICLE.
ELECTRICAL SYSTEM Sep 9, 2019
THE DRIVER SIDE DOOR LATCH DOES NOT LOCK AND IT DOESN'T RESPOND TO THE KEY FOB OR INTERIOR SWITCH. THIS CONDITION STATE DOES NOT CHANGE IF THE VEHICLE IS MOBILE OR STATIONARY.
ENGINE Jul 5, 2019
CAR WAS PERFECTLY FINE, WELL MAINTAINED, THEN JUST STOPPED RUNNING.. TOOK IT TO A MECHANIC, AND SAID ENTIRE ENGINE WAS BLOWN / RUINED.
VEHICLE SPEED CONTROL Apr 25, 2019
DRIVING ON THE ROAD, WITH ABSOLUTELY NO WARNING, THE VEHICLE SUDDENLY LOST ANY CONTROL OF THE DRIVETRAIN. VEHICLE WAS LEFT COASTING IN TRAFFIC, AND THE ENGINE WOULD REV WITHOUT ANY INFLUENCE ON MOVING THE SUV. THE MECHANIC IDENTIFIED IT AS A KNOWN PROBLEM WHERE THE OUTPUT SHAFT OF THE TRANSMISSION STRIPS THE INPUT SHAFT OF THE TRANSFER CASE DUE TO EXCESSIVE FRETTING CORROSION CAUSED BY INSUFFICIENT LUBRICANT/PROTECTANT APPLIED TO THE SHAFTS AT ASSEMBLY. I ALSO READ ABOUT OTHERS EXPERIENCING THE PROBLEM WHILE DRIVING IN TRAFFIC (RANGE ROVER FORUM POSTS). THIS INITIALLY LEFT ME IN THE MIDDLE OF MOVING TRAFFIC WITH NO WAY TO MOVE OUT OF THE WAY OF ONCOMING TRAFFIC, AS IT HAS LEFT OTHERS THAT HAVE DESCRIBED THE SAME SUDDEN FAILURE ON THE INTERNET. THE ONLY REMEDY OFFERED AT THE DEALERSHIP IS TO REPLACE THE ENTIRE TRANSMISSION AND ENTIRE TRANSFER CASE AT A COST IN EXCESS OF $13,000.00.
POWER TRAIN Apr 25, 2019
DRIVING ON THE ROAD, WITH ABSOLUTELY NO WARNING, THE VEHICLE SUDDENLY LOST ANY CONTROL OF THE DRIVETRAIN. VEHICLE WAS LEFT COASTING IN TRAFFIC, AND THE ENGINE WOULD REV WITHOUT ANY INFLUENCE ON MOVING THE SUV. THE MECHANIC IDENTIFIED IT AS A KNOWN PROBLEM WHERE THE OUTPUT SHAFT OF THE TRANSMISSION STRIPS THE INPUT SHAFT OF THE TRANSFER CASE DUE TO EXCESSIVE FRETTING CORROSION CAUSED BY INSUFFICIENT LUBRICANT/PROTECTANT APPLIED TO THE SHAFTS AT ASSEMBLY. I ALSO READ ABOUT OTHERS EXPERIENCING THE PROBLEM WHILE DRIVING IN TRAFFIC (RANGE ROVER FORUM POSTS). THIS INITIALLY LEFT ME IN THE MIDDLE OF MOVING TRAFFIC WITH NO WAY TO MOVE OUT OF THE WAY OF ONCOMING TRAFFIC, AS IT HAS LEFT OTHERS THAT HAVE DESCRIBED THE SAME SUDDEN FAILURE ON THE INTERNET. THE ONLY REMEDY OFFERED AT THE DEALERSHIP IS TO REPLACE THE ENTIRE TRANSMISSION AND ENTIRE TRANSFER CASE AT A COST IN EXCESS OF $13,000.00.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM Mar 16, 2018
2012 LAND ROVER RANGE ROVER. CONSUMER WRITES IN REGARDS TO HARMFUL GAS FUMES LEAKING FROM CONTAINER IN VEHICLE. *LD *JS
AIR BAGS Mar 14, 2018
I HAD CONTACTED LAND ROVER BEFORE THE RECALL CONCERNED THAT THE ISSUE WAS THE TAKATA AIRBAG AND THE CONSTANT AMBER MESSAGE. I WAS CONSTANTLY TOLD THERE WAS NO RECALL AND THAT I SHOULD NOT BE CONCERNED. I AM EVEN MORE FRUSTRATED LAND ROVER HAS NOT HAD THE COURTESY TO REACH OUT, APOLOGIZE, AND PROMPTLY FIX THIS ISSUE. FOR THE AMOUNT OF MONEY THAT PEOPLE SPEND ON THESE VEHICLES YOU WOULD EXPECT SOME DECENCY. I AM PUTTING EVERYONE THAT IS A PASSENGER IN MY CAR AT RISK EVERY ONE MORE DAY LAND ROVER TAKES TO RESPOND
AIR BAGS Mar 17, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V015000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
POWER TRAIN Dec 26, 2016
WHEN YOU SHUT THE ENGINE OFF AND PUT THE VEHICLE IN PARK THE VEHICLE WILL KEEP ROLLING AND NOT COME TO A COMPLETE STOP. TO PREVENT THIS FROM HAPPENING YOU HAVE TO APPLY THE PARKING BRAKE. YOU MAY BE ON A CITY STREET, GARAGE, PARKING LOT ETC... THE TRANSMISSION HAD TO BE REPLACED ON A 2012 VEHICLE WITH 54812 MILES. THIS ORIGINAL ONE OWNER VEHICLE HAS BEEN MAINTAINED BY THE DEALER AND THE DEALER ONLY. NO OUTSIDE MECHANICS HAVE EVER TOUCHED THE VEHICLE. THIS WAS A SAFETY DEFECT THAT NEEDED TO BE REPAIRED BECAUSE FAILURE TO CORRECT THE PROBLEM COULD HAVE CAUSED SERIOUS DAMAGE OR POSSIBLY DEATH IN THE EVENT THE VEHICLE ROLLED A WAY AND HIT SOMETHING OR WORSE HIT SOMEONE. YOU DON'T EVER EXPECT TO HAVE TO REPLACE A TRANSMISSION ON A FOUR YEAR OLD VEHICLE ESPECIALLY TO PREVENT A ROLL A WAY ACCIDENT.
SERVICE BRAKES Oct 18, 2016
TL* THE CONTACT OWNS A 2012 LAND ROVER RANGE ROVER. WHILE DRIVING 70 MPH, THE BRAKES MALFUNCTIONED AND JAMMED. THE CONTACT PULLED THE VEHICLE OVER TO THE SHOULDER AND WAITED FOR IT TO STOP ON ITS OWN. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VACUUM PUMP FOR THE BRAKES HAD MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 37,000.
FUEL/PROPULSION SYSTEM Feb 4, 2016
MY LAND ROVER RANGE ROVER AUTOBIOGRAPHY IS BRAND NEW I ORDER 2012, WITH 19,600 MILES, WHILE DRIVING ON HIGTHWAY, I TOTAL LOSE POWER FOR ACCELATION. IT SAY ON DASH BOARD RESTRICTED PERFORMANCE, WITH TRIANGLE YELLOW APPEARED. PER LAND ROVER LAKE BUFF, TECHNICIAN IT FACTORY DEFICT ON MECHANICAL FUEL PUMP, AND NEED TO BE REPLACE, TO CORRECT THE PROBLEM.
SERVICE BRAKES Jan 24, 2014
MY FIRST INCIDENT I WAS APPROACHING AN INTERSECTION WITH A STOP SIGN. I SLOWED DOWN TO STOP AT THE STOP SIGN AND WHEN I HIT THE BRAKE THE CAR ACCELERATED THROUGH THE INTERSECTION. I COULDN'T STOP OR CONTROL THE CAR AND THANKFULLY AVOIDED WHAT COULD HAVE BEEN A MAJOR ACCIDENT. THE SECOND TIME JUST MINUTES AFTER THIS OCCURRED, IT HAPPEN EXACTLY THE SAME WAY. I SLOWED TO STOP AT A STOP SIGN AND WHEN I HIT THE BRAKE THE CAR ACCELERATED RIGHT THROUGH THE STOP SIGN. AT THIS POINT I WAS ABOUT A MILE FROM HOME AND VERY SLOWLY DROVE A BACK ROAD HOME AND HAVE NOT DRIVEN THE CAR SINCE. *TR
STRUCTURE:BODY Sep 26, 2013
I WAS IN AN ACCIDENT ON 6/29/2013 WITH MY NEW RANGE ROVER SPORT LUXURY MODEL. WE TOOK IT TO LAND ROVER OF GLEN COVE FOR REPAIRS. AFTER 30 DAYS THE CAR WAS NOT REPAIRED AND I WAS TOLD THE 1/4 PANEL WAS ON BACK ORDER UNTIL 8/23/13. APPROX 8/20/13, I WAS TOLD THAT THE PART WAS NOT COMING AND IT WAS PUSHED BACK TO 9/23/13. AFTER FOLLOWING UP EARLIER THIS WEEK, I AM NOW BEING TOLD THAT THE PART IS NOT COMING UNTIL "POSSIBLY" 10/30/13. THEY CLAIM THERE IS NOT ONE SINGLE 1/4 PANEL IN STOCK ANYWHERE IN THE ENTIRE USA, AND IT IS BEING MADE AND SHIPPED FROM THE UK, "HOPEFULLY" IT WILL SHIP ON 10/16/13 FROM THE UK, HAVE TO GO THROUGH CUSTOMS AND BE AVAILABLE BY THE END OF OCTOBER. HARD TO BELIEVE IT WILL EVEN COME THEN AFTER ALL OF THE OTHER FALSE PROMISES, BUT IF IT DOES THE SOONEST I WOULD GET MY CAR BACK IS MID NOVEMBER; 4.5 MONTHS LATER. I CAN'T BELIEVE THAT AUTOMOTIVE MANUFACTURERS ARE NOT REQUIRED TO STOCK PARTS FOR NEW CARS? I FEEL THAT THERE IS NO END IN SIGHT AND EVEN AFTER COMPLAINING TO LAND ROVER CORPORATE, ALL I AM TOLD IS SORRY YOU HAVE TO WAIT NOTHING WE CAN DO. IS THERE NO PROTECTION OR RECOURSE FOR A CONSUMER? *JS
Crash
POWER TRAIN:AUTOMATIC TRANSMISSION Mar 28, 2013
TL* THE CONTACT OWNS A 2012 RANGE ROVER EVOQUE. THE CONTACT STATED THAT HE STARTED THE ENGINE AND EXITED THE VEHICLE WHEN THE VEHICLE INDEPENDENTLY ROLLED AWAY AND CRASHED INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE GEAR SHIFT MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 14,000. UPDATED 4/26/13 *CN THE CONSUMER DISCOVERED IN CASE OF AN EMERGENCY, THE TRANSMISSION COULD NOT BE LOCKED UP AS IN THE CASE OF BRAKE FAILURE OR IF THE THROTTLE BY WIRE MALFUNCTIONED. HE ALSO FOUND OUT, DURING HIS LAST VISIT AT THE DEALER, THE VEHICLE COULD NOT BE PLACED IN NEUTRAL IF IT WAS BEING TOWED. UPDATED 05/01/13
Crash