ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. COOLANT SYSTEM LEAKS HAVE BEEN IDENTIFIED IN AREAS WHERE THE COOLANT COULD BE SUBJECTED TO ELEVATED TEMPERATURES.
Remedy: DEALERS WILL MAKE A SERIES OF MODIFICATIONS TO SEVERAL UNDERHOOD HOSE COMPONENTS TO ELIMINATE THE RELEASE OF ENGINE COOLANT.
25,033 vehicles affected
ENGINE AND ENGINE COOLING
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. AS A RESULT OF WATER INGRESS AND SUBSEQUENT ICE BLOCKAGE, THE TRANSMISSION BREATHER TUBE CAN BECOME CLOGGED, EXPELLING TRANSMISSION FLUID FROM THE DIPSTICK TUBE ONTO HOT ENGINE COMPONENTS.
Remedy: DEALERS WILL REMOVE THE TRANSMISSION BREATHER TUBE FROM THE INNER FENDER AND A SECTION OF THE HOSE WILL BE CUT AT AN ANGLE. THIS ACTION WILL REMOVE THE END OF THE BREATHER TUBE FROM ANY POOLED WATER AND WILL ELIMINATE WATER DROPLETS FROM CLINGING TO THE END OF THE TUBE.
20,426 vehicles affected
ENGINE AND ENGINE COOLING
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. CERTAIN UNDERHOOD HOSE AND TUBING COMPONENTS CAN FAIL ALLOWING FLUID TO LEAK, SUCH AS ENGINE COOLANT, WINDSHIELD WIPER FLUID, AND AUTOMATIC TRANSMISSION FLUID.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THESE COMPONENTS. NOTE THAT NOT ALL COMPONENTS WILL NEED TO BE REPLACED.
22,870 vehicles affected
TL*THE CONTACT OWNS A 1998 RANGE ROVER. WHILE DRIVING 65 MPH HE NOTICED THAT STEAM SUDDENLY STARTED TO ENTER THE VEHICLE THROUGH THE VENTS WHICH DISTORTED THE DRIVERS VISION. A LOCAL MECHANIC STATED THAT THE O RING FAILED AND NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 115000. UPDATED 12/07/09 *BF UPDATED 12/09/09.*JB
TL*THE CONTACT OWNS A 1998 LAND ROVER RANGE ROVER. APPROXIMATELY THREE HOURS AFTER PARKING THE VEHICLE, TWO POPPING SOUNDS WERE HEARD COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE THEN CAUGHT FIRE. THE FIRE DEPARTMENT STATED THAT THE FAILURE OF A HEAT SOURCE WITHIN THE ENGINE CAUSED THE FIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. AS OF DECEMBER 18, 2007, NEITHER THE DEALER NOR THE MANUFACTURER HAD INSPECTED THE VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 68,000. UPDATED 01-23-08. *KB UPDATED 01/23/08 *TR
Fire
THE TRANSFER CASE IS STUCK IN NEUTRAL. *NM
DT: THE CONTACT STATED WHILE DRIVING THE REAR OF THE VEHICLE LIFTS UP. THE VEHICLE IS HARD TO CONTROL. THIS OCCURS AT ANY SPEED. HE TOOK THE VEHICLE TO THE DEALER. THE DEALER REPLACED THE COMPRESSOR AND TWO SENSORS ON THE REAR SUSPENSION. THESE REPAIRS WERE COVERED BY THE WARRANTY. THE VEHICLE IS CURRENTLY AT THE DEALER FOR FURTHER INSPECTION OF THIS ONGOING PROBLEM. NO FURTHER REPAIRS HAVE BEEN MADE DUE TO THE EXPENSE. DURING THIS PROCESS THE VEHICLE WARRANTY HAS EXPIRED. *AK
FAILURE OF ELECTRONIC AIR SUSPENSION WHILE DRIVING AT HIGHWAY SPEEDS. *NM
NAR 03/03/2003. THE CONSUMER WAS INVOLVED IN A HEAD ON COLLISION, WHERE ANOTHER VEHICLE ENTERED HIS LANE. THE DRIVERS AIR BAG DID NOT DEPLOY, HOWEVER THE PASSENGER AIR BAG DEPLOYED. THE CONSUMER WAS INJURED. *JB
Crash
1 injured
I OWN A 1998 LAND ROVER RANGE ROVER AND THE SELF DIMMING REAR VIEW MIRROR IS FAULTY. THERE IS A STRONG RING OR HALO DEVELOPING ON THE GLASS THAT IS MAKING IT NEAR IMPOSSIBLE TO SEE THROUGH. I BELIEVE THE PROBLEM IS DUE TO THE AUTO DIM FEATURE THAT HEATS UP THE SPECIAL GLASS TO AUTO DIM. ANYWAY, I CONTACTED THE MANUFACTURER AT 1-800-637-6837 OPT 9 EXT 2949 AND TALKED WITH A HEATHER. (THE CONVERSATION WAS SUPPOSEDLY RECORDED). SHE TOLD ME THAT LAND ROVER DOESN'T SEE WHY THEY WOULD BE RESPONSIBLE FOR THIS AND THAT THEY WONT DO ANYTHING ABOUT THIS BECAUSE "THE VEHICLE IS OUT OF WARRANTY". THIS IS A COMMON OCCURRENCE IN THIS MAKE OF VEHICLE AND I THINK THIS IS AN ACCIDENT WAITING TO HAPPEN. LAND ROVER MAKES THE REPLACEMENT SO EXPENSIVE, THAT AN OBVIOUS SOLUTION IS TOO COSTLY FOR THE AVERAGE DRIVER.*JB
MY HUSBAND AND I PURCHASED A 1998, LAND ROVER RANGE ROVER 4.6 HSE (VIN# [XXX]) FROM FRANKEL LAND ROVER HUNT VALLEY ON SEPTEMBER, 06, 2002. WE PURCHASED THE RANGE ROVER LAND ROVER CERTIFIED, WHICH CAME WITH A 12-MONTH/ 12,000 MILE WARRANTY AFTER ADDITIONAL INSPECTION WORK WAS DONE ABOVE AND BEYOND A MARYLAND STATE INSPECTION. AFTER HAVING THE RANGE ROVER FOR NEARLY FIVE MONTHS, IT INCURRED MAJOR PROBLEMS. THE RANGE ROVER BROKE DOWN TWICE WITHIN A WEEK. BELOW IS A SUMMARY OF EACH INCIDENT. INCIDENT #1 FEBRUARY 5, 2003 AT ABOUT 8PM I WAS DRIVING THE RANGE ROVER, HEADING HOME WHEN THE FIRST PROBLEMS AROUSE. THE RANGE ROVER WAS OVER HEATING. I NOTICED THE TEMPERATURE GAUGE READ HOT. THEN THE STEERING BECAME VERY HARD. WHEN I PULLED OVER, I NOTICED THE RANGE ROVER STARTED SMOKING FROM UNDER THE HOOD. I THEN GOT OUT OF THE RANGE ROVER AND NOTICED SOMETHING WAS DRIPPING UNDER THE BOTTOM OF THE TRUCK. THE RANGE ROVER WAS TOWED TO THE DEALER. IT WAS ASSESSED THAT THE THERMOSTAT WAS THE PROBLEM. THIS SERVICE WAS COMPLETED 2/10/03. INCIDENT #2 FEBRUARY 15, 2003 AT ABOUT 2PM MY HUSBAND WAS DRIVING THE RANGE ROVER TO WORK. WHILE DRIVING HE NOTICED THE RANGE ROVER STARTED TO ACT FUNNY. AT WHICH TIME HE NOTIFIED ME TO SEE IF IT WAS THE SAME THING THAT OCCURRED WHEN THE TRUCK BROKE DOWN THE FIRST TIME AS HE WAS PULLING OVER, THE RANGE ROVER SHUT DOWN COMPLETELY. ON WEDNESDAY, FEBRUARY 19 THE RANGE ROVER WAS TOWED TO THE DEALER. THE NEXT DAY, THE DEALERSHIP CALLED FOR OUR PERMISSION TO TAKE THE ENGINE APART SO THAT THE WARRANTY ADJUSTER FOR APCO, [XXX], COULD ASSESS THE DAMAGE. [XXX] MADE HIS ASSESSMENT AND THEN CAME TO THE CONCLUSION THAT THE DAMAGE WAS OUR FAULT. IT WAS SAID THAT MY HUSBAND DIDN'T PULL OVER FAST ENOUGH. THEY SAID THEY WOULD NOT PAY THE COST FOR THE ENTIRE ENGINE, BUT WILL OFFER A CONTRIBUTION, WHICH THE DEALERSHIP DOES NOT DO. SINCERELY,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY HUSBAND AND I PURCHASED A 1998, LAND ROVER RANGE ROVER 4.6 HSE (VIN# [XXX]) FROM FRANKEL LAND ROVER HUNT VALLEY ON SEPTEMBER, 06, 2002. WE PURCHASED THE RANGE ROVER LAND ROVER CERTIFIED, WHICH CAME WITH A 12-MONTH/ 12,000 MILE WARRANTY AFTER ADDITIONAL INSPECTION WORK WAS DONE ABOVE AND BEYOND A MARYLAND STATE INSPECTION. AFTER HAVING THE RANGE ROVER FOR NEARLY FIVE MONTHS, IT INCURRED MAJOR PROBLEMS. THE RANGE ROVER BROKE DOWN TWICE WITHIN A WEEK. BELOW IS A SUMMARY OF EACH INCIDENT. INCIDENT #1 FEBRUARY 5, 2003 AT ABOUT 8PM I WAS DRIVING THE RANGE ROVER, HEADING HOME WHEN THE FIRST PROBLEMS AROUSE. THE RANGE ROVER WAS OVER HEATING. I NOTICED THE TEMPERATURE GAUGE READ HOT. THEN THE STEERING BECAME VERY HARD. WHEN I PULLED OVER, I NOTICED THE RANGE ROVER STARTED SMOKING FROM UNDER THE HOOD. I THEN GOT OUT OF THE RANGE ROVER AND NOTICED SOMETHING WAS DRIPPING UNDER THE BOTTOM OF THE TRUCK. THE RANGE ROVER WAS TOWED TO THE DEALER. IT WAS ASSESSED THAT THE THERMOSTAT WAS THE PROBLEM. THIS SERVICE WAS COMPLETED 2/10/03. INCIDENT #2 FEBRUARY 15, 2003 AT ABOUT 2PM MY HUSBAND WAS DRIVING THE RANGE ROVER TO WORK. WHILE DRIVING HE NOTICED THE RANGE ROVER STARTED TO ACT FUNNY. AT WHICH TIME HE NOTIFIED ME TO SEE IF IT WAS THE SAME THING THAT OCCURRED WHEN THE TRUCK BROKE DOWN THE FIRST TIME AS HE WAS PULLING OVER, THE RANGE ROVER SHUT DOWN COMPLETELY. ON WEDNESDAY, FEBRUARY 19 THE RANGE ROVER WAS TOWED TO THE DEALER. THE NEXT DAY, THE DEALERSHIP CALLED FOR OUR PERMISSION TO TAKE THE ENGINE APART SO THAT THE WARRANTY ADJUSTER FOR APCO, [XXX], COULD ASSESS THE DAMAGE. [XXX] MADE HIS ASSESSMENT AND THEN CAME TO THE CONCLUSION THAT THE DAMAGE WAS OUR FAULT. IT WAS SAID THAT MY HUSBAND DIDN'T PULL OVER FAST ENOUGH. THEY SAID THEY WOULD NOT PAY THE COST FOR THE ENTIRE ENGINE, BUT WILL OFFER A CONTRIBUTION, WHICH THE DEALERSHIP DOES NOT DO. SINCERELY,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
MY HUSBAND AND I PURCHASED A 1998, LAND ROVER RANGE ROVER 4.6 HSE (VIN# [XXX]) FROM FRANKEL LAND ROVER HUNT VALLEY ON SEPTEMBER, 06, 2002. WE PURCHASED THE RANGE ROVER LAND ROVER CERTIFIED, WHICH CAME WITH A 12-MONTH/ 12,000 MILE WARRANTY AFTER ADDITIONAL INSPECTION WORK WAS DONE ABOVE AND BEYOND A MARYLAND STATE INSPECTION. AFTER HAVING THE RANGE ROVER FOR NEARLY FIVE MONTHS, IT INCURRED MAJOR PROBLEMS. THE RANGE ROVER BROKE DOWN TWICE WITHIN A WEEK. BELOW IS A SUMMARY OF EACH INCIDENT. INCIDENT #1 FEBRUARY 5, 2003 AT ABOUT 8PM I WAS DRIVING THE RANGE ROVER, HEADING HOME WHEN THE FIRST PROBLEMS AROUSE. THE RANGE ROVER WAS OVER HEATING. I NOTICED THE TEMPERATURE GAUGE READ HOT. THEN THE STEERING BECAME VERY HARD. WHEN I PULLED OVER, I NOTICED THE RANGE ROVER STARTED SMOKING FROM UNDER THE HOOD. I THEN GOT OUT OF THE RANGE ROVER AND NOTICED SOMETHING WAS DRIPPING UNDER THE BOTTOM OF THE TRUCK. THE RANGE ROVER WAS TOWED TO THE DEALER. IT WAS ASSESSED THAT THE THERMOSTAT WAS THE PROBLEM. THIS SERVICE WAS COMPLETED 2/10/03. INCIDENT #2 FEBRUARY 15, 2003 AT ABOUT 2PM MY HUSBAND WAS DRIVING THE RANGE ROVER TO WORK. WHILE DRIVING HE NOTICED THE RANGE ROVER STARTED TO ACT FUNNY. AT WHICH TIME HE NOTIFIED ME TO SEE IF IT WAS THE SAME THING THAT OCCURRED WHEN THE TRUCK BROKE DOWN THE FIRST TIME AS HE WAS PULLING OVER, THE RANGE ROVER SHUT DOWN COMPLETELY. ON WEDNESDAY, FEBRUARY 19 THE RANGE ROVER WAS TOWED TO THE DEALER. THE NEXT DAY, THE DEALERSHIP CALLED FOR OUR PERMISSION TO TAKE THE ENGINE APART SO THAT THE WARRANTY ADJUSTER FOR APCO, [XXX], COULD ASSESS THE DAMAGE. [XXX] MADE HIS ASSESSMENT AND THEN CAME TO THE CONCLUSION THAT THE DAMAGE WAS OUR FAULT. IT WAS SAID THAT MY HUSBAND DIDN'T PULL OVER FAST ENOUGH. THEY SAID THEY WOULD NOT PAY THE COST FOR THE ENTIRE ENGINE, BUT WILL OFFER A CONTRIBUTION, WHICH THE DEALERSHIP DOES NOT DO. SINCERELY,[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
CONSUMER STATED THAT WHEN APPLYING THE BRAKES THE BRAKE PEDAL WOULD GO TO THE FLOOR CAUSING THE VEHICLE TO HAVE EXTENDED STOPPING DISTANCE AND A VEHICLE ACCIDENT. DEALER NOTIFIED. TS
WHILE DRIVING AT HIGHWAY SPEED OF 65 MPH A FIRE STARTED IN ENGINE COMPARTMENT; REASON UNKNOWN. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION AT THIS TIME.*AK
Fire
WHEN DRIVING AT 10--15 MPH AND UPON ATTEMPTING TO MAKE A RIGHT HAND TURN STEERING WHEEL LOCKED UP, CAUSING LOSS OF VEHICLE CONTROL, RESULTING IN VEHICLE HITTING AN EMBANKMENT.ALSO, ALL POWER STEERING FLUID HAD LEAKED OUT OF VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash
WHEN DRIVING AT 10--15 MPH AND UPON ATTEMPTING TO MAKE A RIGHT HAND TURN STEERING WHEEL LOCKED UP, CAUSING LOSS OF VEHICLE CONTROL, RESULTING IN VEHICLE HITTING AN EMBANKMENT.ALSO, ALL POWER STEERING FLUID HAD LEAKED OUT OF VEHICLE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
Crash
WHILE DRIVING ON WET PAVEMENT AND UPON APPLYING BRAKE PEDAL TO MAKE A NORMAL STOP, BRAKES FAIL TO RESPOND, CAUSING EXTENDED STOPPING DISTANCE. CONSUMER HAS CONTACTED DEALER. PLEASE PROVIDE ANY FURTHER DETAILS.*AK
DEALER REPEATLY TRIED TO CORRECT PROBLEM TO NO AVAIL. WOULD NO LONGER HONOR WARRANTY NOW.
WHEN DRIVING IN RAIN THE FRONT WINDSHIELD LEAKED. THIS IMPAIRED DRIVER'S VISION. CONTACTED DEALER, HAS NOT BEEN ABLE TO FIX THE PROBLEM. *AK
COMPRESSOR FOR FRONT AIR SUSPENSION SYSTEM FAILED, CAUSING THE VEHICLE TO DRIVE ERRATICALLY. DEALER/MANUFACTURER NOTIFIED. *AK
CONSUMER WAS TRAVELING 50-60 MPH AND WAS INVOLVED IN A FRONTAL CRASH IN WHICH NEITHER DRIVER'S SIDE NOR PASSENGER SIDE AIR BAGS DEPLOYED. CONSUMER HAS CONTACTED THE MANUFACTURER. PLEASE PROVIDE ANY FURTHER DETAILS. *AK
Crash
GAS TANK OUT OF ORDER. YH
WHILE DRIVING THE VEHICLE CAUGHT ON FIRE. THE VEHICLE WAS TOTALED. THE VEHICLE WAS REPAIRED UNDER MANUFACTURER'S RECALL FOR UNDERHOOD FIRE. THE MANUFACTURER HAS BEEN NOTIFIED. *AK
Fire
FUEL GAUGE FAILED AT TIME OF PURCHASE. MJS
TRANSMISSION FAILED TWICE. *YC
GASOLINE GAUGE HAS NEVER WORKED. *YC