2024 KIA SOUL

0 recalls, 42 complaints - 5 TSBs - 4/5 safety rating

No recalls found for this vehicle.

Complaint Statistics

42 total complaints 3 crashes 3 fires

Top Reported Components

ComponentComplaints
POWER TRAIN7
ENGINE7
SERVICE BRAKES5
ELECTRICAL SYSTEM4
STEERING2
UNKNOWN OR OTHER2
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING2
LANE DEPARTURE: WARNING1
ENGINE AND ENGINE COOLING1
EQUIPMENT1
UNKNOWN OR OTHER Aug 15, 2026
Incident date: Aug 2, 2026
The check engine light on my 2024 KIA Soul came on. I took the car to the dealer and had them check it. They said said that there were multiple problems with the transmission. They recommended that I have the transmission replaced. I had them replace the transmission for over 4,100 dollars. I b... Read more
UNKNOWN OR OTHER Jul 14, 2026
Incident date: Jul 1, 2026
My rear camera and therefore cross traffic and parking indications fail almost every time I turn my car on. Ford acknowledges that this is a problem and that there is a recalled part, but they do not have replacement parts and so I must continue to drive with faulty parts.
POWER TRAIN Jul 9, 2026
Incident date: Jul 9, 2026
I was driving my car down the road and all the sudden I couldn't steer my car It caused me to go off the road and hit a ditch
SERVICE BRAKES Jul 5, 2026
Incident date: Jul 3, 2026
Sudden loss of braking power on June 29, 2026, with sudden brake warnings. We had the same error after taking delivery of the vehicle in September 2025. The dealership repaired the vehicle (brake sensor). We have another dealer appointment on July 6, 2026 to repair this again. Very concerning fro... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Apr 27, 2026
Incident date: Jun 30, 2025
Hello, I would like to report a safety issue related to my motorhome. I have a 2025 Tiffin Phaeton 40IH on a Freightliner Custom Chassis, VIN [XXX] . Freightliner Custom Chassis has a safety system called Roadwatch which is a collision avoidance device that integrates the Adaptive Cruise Control and... Read more
POWER TRAIN Apr 27, 2026
Incident date: Jun 30, 2025
Exhaust manifold studs broke off (as do they all break) and turbos oil lines leak engine oil causing fire. By the time I stopped and got out there was already flames coming out from the hood. It was so fast I didn’t have time to be get my firearms or tools out. I have not notified Ford or and I on... Read more
Fire
ENGINE Apr 27, 2026
Incident date: Jun 30, 2025
Exhaust manifold studs broke off (as do they all break) and turbos oil lines leak engine oil causing fire. By the time I stopped and got out there was already flames coming out from the hood. It was so fast I didn’t have time to be get my firearms or tools out. I have not notified Ford or and I on... Read more
Fire
SERVICE BRAKES Apr 23, 2026
Incident date: Apr 18, 2026
Brakes do not have proper stopping power. The brakes are very slow to react, and the brake pedal has a long travel before the truck starts to slow down. This can be extremely dangerous in city driving. We have four of these F-650s in our fleet, and all four of these trucks exhibit the same poor b... Read more
ENGINE Apr 23, 2026
Incident date: Apr 18, 2026
On March 31st, 2026, while traveling at approximately 60 mph on a major highway, the vehicle suffered a catastrophic engine failure without prior warning. The "Check Engine" and "Powertrain Malfunction" (Wrench) lights illuminated, and the vehicle experienced an immediate and total loss of motive po... Read more
STEERING Apr 23, 2026
Incident date: Apr 18, 2026
My steering wheel locked while driving on the interstate during heavy traffic and almost causing me and my children to wreck. It has now done this while driving slow causing me to almost lose control of my jeep.
ELECTRICAL SYSTEM Mar 13, 2026
Incident date: Sep 16, 2024
ABS Module failure. Unable to get replacement. Manufacturer refuses to provide & unable to use used ones due to being programed to Vin#. It has been over 2 years and no resolution in site.
VISIBILITY Jan 21, 2026
Incident date: Jan 18, 2026
The contact owns a 2019 Acura RDX. The contact stated that after closing the hatchback of the vehicle, the contact's wife noticed that the rear window glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Windshield Glass Shattering); ho... Read more
ENGINE Jan 9, 2026
Incident date: Jun 16, 2025
I received confirmation from my local Hyundai dealership that my 2016 Hyundai Elantra GT is consuming over 1.8 quarts of oil every 1000 miles. The mileage is currently 70k miles. This is not the result of lack of maintenance or neglect but because of Hyundais engine design. I was told by the local d... Read more
SERVICE BRAKES Oct 6, 2025
Incident date: Oct 5, 2025
Traveling down a gravel road, down hill with security gate at bottom of hill. Traveled 100's of times. starting going down hill and used brakes to slow, no slowing. Pushed harder and still no slowing. As hard as possible and hit the gate lots of damage to car. It was as if there were no brakes.... Read more
Crash
SUSPENSION Oct 6, 2025
Incident date: Oct 5, 2025
Bolt connecting tension link to cradle snapped. We were on the highway at the time (approx 70 MPH) and vehicle became difficult to drive. These bolts are known to be susceptible to breaking and Jeep has reportedly upgraded these bolts on newer models.
FUEL/PROPULSION SYSTEM Oct 6, 2025
Incident date: Oct 5, 2025
Car has 22,000 miles and has a bad fuel pump causing multiple cylinder misfire and loss of power. There was a recall on others in the same year but not this one giving the year and millage and the fact that it's the same issue as the recalled other units logically it should have been part of the re... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Jun 28, 2025
Incident date: Jun 28, 2025
Back up camera does not always work. Says "camera not available" even after the most recent software update.
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Jun 14, 2025
Incident date: Jun 14, 2025
On [XXX], while driving through a common roadway puddle at a safe speed, the front bumper on my BZ4X detached from the undercarriage shield and tore away from the clips. This type of damage is clearly disproportionate to the conditions and reflects a deficiency in structural design. After researchin... Read more
POWER TRAIN Jun 7, 2025
Incident date: May 20, 2025
1. On 05/9/25, the exhaust emissions system malfunctioned, triggering diagnostic trouble code P2C7A (exhaust emissions system failure). This repair, the seventh attempt since June 2024, addressed the same recurring emissions issue previously involving replacements of components such as the NOx conve... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING May 11, 2025
Incident date: May 11, 2025
When the vehicle is set to regenerative braking mode, lifting off the accelerator pedal causes the car to decelerate significantly. However, in many cases, the brake lights do not illuminate during this process. This could potentially create a safety risk, as drivers behind may not realize the car i... Read more
POWER TRAIN Apr 23, 2025
Incident date: Apr 2, 2025
TRANSMISSION STALLED INTO FIRST, WOULDNT ALLOW YOU TO PUT VEHICLE INTO GEAR UNLESS YOU TURNED VEHICLE OFF AND BACK ON. FORD SERVICE CENTER VERIFIED CONCERN IN PARKING LOT. VEHICLE STARTS IN FOURTH GEAR AND LUNGES VERY ROUGH. NO DTC. FLUID LEVEL FULL BUT VERY DARK WITH FINE METAL CONTAMINATION PRESEN... Read more
POWER TRAIN Apr 23, 2025
Incident date: Apr 2, 2025
I own a 2019 Ford Edge SEL with 80,000 miles on it. A couple of months ago I started noticing a jerking, bucking while driving between 25 to 40 miles per hour. It acted like it was trying shift gears but was having issues getting into the next gear. I had it checked at my local repair shop that has ... Read more
ELECTRICAL SYSTEM Apr 19, 2025
Incident date: Apr 5, 2025
I am having an issue with the turn signal / emergency flasher not making any noise while in operation. The system visual components work fine. It's the inability to hear the flashing of the signals while driving down the road This could lead to issues with other cars trying to interpret the int... Read more
ENGINE Apr 13, 2025
Incident date: Jun 26, 2024
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speake... Read more
AIR BAGS Apr 13, 2025
Incident date: Jun 26, 2024
Unknown to some, but yesterday Saturday around 12:30 I was inspecting the speaker ports in the rear 3rd row passenger area and I noticed these square tabs that says airbags, also in the very middle of second row the same thing but in the rear I was removing one of the mouldings to see why the speake... Read more
ENGINE Apr 13, 2025
Incident date: Jun 26, 2024
The vehicle was handed off to the dealer for a routine oil change and transmission flush. The dealer stated over the phone that during the engine's oil draining process, the tech noticed metal particulates in the oil. The oil was allowed to completely drain until no drips fell from the drain plug. T... Read more
ELECTRICAL SYSTEM Apr 9, 2025
Incident date: Aug 14, 2024
The contact owns a 2019 Honda Civic SI. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
ENGINE Apr 9, 2025
Incident date: Aug 14, 2024
The contact owns a 2019 Honda Civic SI. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
FUEL SYSTEM, GASOLINE Apr 9, 2025
Incident date: Aug 14, 2024
The contact owns a 2019 Honda Civic SI. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
ELECTRICAL SYSTEM Apr 4, 2025
Incident date: Mar 12, 2025
The contact owns a 2014 BMW X1. The contact stated that upon starting the vehicle, the vehicle started rocking. Additionally, an oil change was performed on the vehicle twice within a month. The service engine warning light was illuminated. The contact received notification of NHTSA Campaign Number ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING Jan 13, 2025
Incident date: Jan 7, 2025
Vehicle did not slow down when in assistant driving mode. The vehicle was coming up on an intersection with a stoplight with two cars ahead of it. I had to apply breaks manually with the failure of the system slowing down fast enough. When I manually applied the brakes I pressed them hard after dise... Read more
Crash
ENGINE Jan 9, 2025
Incident date: Dec 30, 2024
I was in a front end collision with a deer. Upon impact there was heavy damage to my front end and smoke coming from my engine bay. Within minutes a fire started and only a couple minutes later the entire car was engulfed. No airbags deployed during the accident, there was no collision detected by ... Read more
Crash Fire
FORWARD COLLISION AVOIDANCE: WARNINGS Dec 11, 2024
Incident date: Sep 26, 2024
When driving the dash panel all arrows go to zero, disconnects cruise and just about everything else on your list above. We have had it to the dealer many times over three months and I am concerned that when the system drops out my safety devices that it says check will not work if I’m in a collis... Read more
STEERING Nov 10, 2024
Incident date: Aug 21, 2024
When I was driving, the electronics steering light came on. The car started pulling hard to the right. Then stopped and drove normal but the light was still on. I park the car the next day the light was off drove fine Then it came back on and was doing the same thing.I brought it to the mechanic he ... Read more
SERVICE BRAKES Nov 5, 2024
Incident date: Oct 7, 2024
Car will not start. Instruments indicated brake system failure. Brakes are mushy. Brake fluid reservoir is full. VIN does not appear to be included in the recall for this model and year relating to brake system pump failures. However, that does appear to be the problem. 46,000 miles on vehicl... Read more
STRUCTURE Sep 27, 2024
Incident date: Sep 25, 2024
The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front passenger’s side A-pillar trim detached. The vehicle was taken to a local independent dealer where the passenger’s side A-pillar trim was repaired out of pocket. The contact received n... Read more
EQUIPMENT Sep 16, 2024
Incident date: Jul 21, 2024
The contact owns a 2023 Volkswagen ID.4. The contact stated that while reversing, the back over prevention system failed to function as intended. The contact stated that the back over prevention function was displayed. In addition, the contact stated that the control panel displayed a black screen. ... Read more
ENGINE AND ENGINE COOLING Sep 10, 2024
Incident date: Sep 3, 2024
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, and while driving at various speeds, the vehicle m... Read more
POWER TRAIN Jul 2, 2024
Incident date: Jun 18, 2024
The contact owns a 2018 Ford Fusion. The contact stated that the transmission was previously replaced two years after purchasing the vehicle brand new. Additionally, the contact stated that while driving from a complete stop and depressing the accelerator pedal, the vehicle jerked and was significan... Read more
POWER TRAIN Jun 23, 2024
Incident date: Jun 13, 2024
I bought this vehicle with only ~74,000 miles yet the transmission slips 100% of the time when the automatic transmission shifts from first to second gear, and also second to third gear.
LANE DEPARTURE: WARNING Jun 23, 2024
Incident date: Jun 13, 2024
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to r... Read more
SERVICE BRAKES Jun 23, 2024
Incident date: Jun 13, 2024
1) when car is braking (whether it’s with foot on brake or using regenerative braking) and it goes over uneven road (example: manhole cover, pothole, uneven bricks, or anything that is not smooth pavement), the car stops braking and lurches forward. Driver has to push very hard on brake pedal to r... Read more

NHTSA Safety Ratings, 2024 KIA SOUL

2024 Kia Soul SUV FWD

CategoryRating
Overall Rating 4 / 5 ★★★★☆
Frontal Crash 4 / 5 ★★★★☆
Frontal Crash, Driver 5 / 5 ★★★★★
Frontal Crash, Passenger 4 / 5 ★★★★☆
Side Crash 5 / 5 ★★★★★
Side Crash, Driver 5 / 5 ★★★★★
Side Crash, Passenger 5 / 5 ★★★★★
Rollover 4 / 5 ★★★★☆
Rollover Risk 14.7%

Safety Technology

FeatureStatus
Electronic Stability ControlStandard
Forward Collision WarningStandard & Optional
Lane Departure WarningStandard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2024 KIA SOUL

Trim / Engine City MPG Highway MPG Combined MPG Fuel Type Annual Fuel Cost
2.0L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive) 27.0 33.0 30.0 Regular $2,050

CO2 Emissions: 302.0 g/mile (Small Station Wagons)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2024 KIA SOUL

5 manufacturer communications from 3 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

ComponentBulletins
060000 ENGINE AND ENGINE COOLING1
070000 FUEL SYSTEM, GASOLINE1
020000 SUSPENSION1
160000 STRUCTURE1
110000 ELECTRICAL SYSTEM1
TSB_ELE303_R2 Feb 9, 2024
110000 ELECTRICAL SYSTEM
TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th
TSB_CHA121 Jan 8, 2024
020000 SUSPENSION
TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (B
TSB_CHA121 Jan 8, 2024
160000 STRUCTURE
TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (B
TSB_ENG247 Jul 28, 2023
060000 ENGINE AND ENGINE COOLING
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (EC
TSB_ENG247 Jul 28, 2023
070000 FUEL SYSTEM, GASOLINE
TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC24) - This bulletin provides information related to extracting "in use performance tracking" emissions data from the Engine Control Unit (EC

NHTSA Safety Investigations, KIA SOUL

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE10030 Opened: Aug 12, 2010 , Closed: Dec 14, 2010
PE, Closed , Model Year: 2010
Steering Shaft Separation
The Office of Defects Investigation (ODI) is aware of a single complaint on the subject vehicles that alleges the hand wheel became mechanically de-coupled from the road wheels when the intermediate steering shaft universal joint separated from the upper steering column.It appears that the intermedi... Read more

KIA SOUL - All Years Overview

Complete safety history for the KIA SOUL across all model years (2010, 2023).

34 Total Recalls
7,562 Total Complaints
1 Investigations
447 Reported Crashes
371 Reported Fires
10 Reported Deaths

KIA SOUL - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year Recalls Complaints
2025 0 21 View
2024 (current) 0 42
2023 4 90 View
2022 1 132 View
2021 2 314 View
2020 1 505 View
2019 1 198 View
2018 1 298 View
2017 1 356 View
2016 2 1,148 View
2015 4 1,223 View
2014 5 1,228 View
2013 3 868 View
2012 3 673 View
2011 3 271 View
2010 3 195 View

Other KIA Models

Model Recalls Complaints
SORENTO 188 13,593 View
SPORTAGE 165 6,601 View
SEDONA 118 3,350 View
OPTIMA 100 10,128 View
TELLURIDE 70 2,186 View
SORENTO HYBRID 62 159 View
SOUL EV 62 50 View
FORTE 56 3,494 View