2011 KIA SOUL

3 recalls, 270 complaints - 105 TSBs - 4/5 safety rating

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may... Read more

Consequence

An engine compartment fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2... Read more

1,730,192 vehicles affected

Manufacturer: Kia America, Inc.

STRUCTURE:BODY:ROOF AND PILLARS

Defect Description

Kia Motors America (Kia) is recalling certain model year 2010-2013 Kia Soul vehicles manufactured January 8, 2009, to October 2, 2013, equipped with a sun roof. A headliner plate may detach during deployment of the curtain air bag.

Consequence

A detached headliner plate may increase the risk of injury to the occupant during a vehicle crash.

Remedy

Kia will notify owners, and dealers will install industrial adhesive strips to secure the headliner plates, free of charge. The recall is expected to begin February 2, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC112.

95,314 vehicles affected

Manufacturer: Kia Motors America

EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

Defect Description

Kia Motors Corporation (Kia) is recalling certain model year 2007-2010 Rondo, model year 2007-2011 Sedona, Sorento and Sportage, model year 2010-2011 Soul, model year 2008-2011 Optima, model year 2010 Forte, model year 2007-2009 Amanti, and model year 2009 Borrego vehicles. Originally, in April 201... Read more

Consequence

Failure to illuminate the stop lamps during braking or inability to disengage the cruise control could increase the risk of a crash. Additionally, when the ignition is in the 'ON' position, the transmission shifter may be able to be moved out of PARK without first applying the brake. This may lead... Read more

Remedy

Kia will send an interim notification to owners in May 2013. When parts are available, owners will receive a second notification and dealers will replace the stop lamp switch, free of charge. Owners may contact Kia at 1-800-333-4542. Kia's recall campaign number is SC098.

980,377 vehicles affected

Manufacturer: Kia Motors Corporation

Complaint Statistics

270 total complaints 42 crashes 6 fires 39 injuries 2 deaths

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	29
ENGINE	28
AIR BAGS	25
ELECTRICAL SYSTEM	23
POWER TRAIN	16
SERVICE BRAKES	13
STRUCTURE:BODY	12
EXTERIOR LIGHTING	12
ELECTRONIC STABILITY CONTROL (ESC)	10
SUSPENSION	10

Incident date: Mar 4, 2026

The contact owns a 2015 Ford Explorer. The contact stated that there were exhaust fumes inside the vehicle while accelerating. There were no warning lights illuminated. Upon research, the contact associated the failure with NHTSA Action Number: EA17002 (Structure, Engine and Engine Cooling). The loc... Read more

Incident date: Mar 4, 2026

Incident date: Apr 22, 2022

My vehicle completely stopped. My vehicle would not start. I had to have it towed to a mechanic. I was advise that fuel pump module had to be replaced.

Incident date: Sep 25, 2023

The contact owns a 2003 Ford Windstar. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the passenger’s side rear wheel. The traction control warning light was illuminated. The vehicle was taken to the dealer, who was unable to duplicate the fa... Read more

Incident date: Nov 27, 2024

Simply driving down the road an all your lights insode an out glitching along with steering. The steering locks up an comes back. It does not matter what you are doing. It will lock up at any giving moment. Putting you in dangerous way of others. 3months an you can barely turn it because the power s... Read more

Incident date: Nov 27, 2024

While Driving, the system prompt electrical system failure. pull to the road side. within 20 or so seconds, the car lost power. About 10 minutes or so later, the whole car (emergency light, door, trunk etc lost power too. Consider the car lost driving power in seconds, then lost emergency light ... Read more

Incident date: May 5, 2024

The contact owns a 2024 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 24V720000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount... Read more

Incident date: Oct 7, 2024

I got an oil leak and it was covered but it caused a coolant leak and the dealership wants to charge me for this when it should be covered . Also I went a couple of times for my door coming open while I am driving and they didn’t fix it .

Incident date: Oct 7, 2024

The contact's husband owns a 2020 Ford Fusion. The contact stated that immediately after her husband had left the dealer after an oil change, the "Stop Safely Now" and "Check Engine" messages appeared on the instrument panel after an attempt to start the vehicle. Several attempts were made to restar... Read more

Incident date: Oct 7, 2024

Incident date: Sep 10, 2024

In about July of 2023 car stalled at the light , then eventually started. Upon arriving home I turned the car off then tried to restart it started in battery mode? I tried shutting it back off and the vehicle started rolling down the hill at about 3 mph and would not allow me to shift gears or stee... Read more

Incident date: Jan 10, 2024

The contact owns a 2019 Nissan Altima. The contact stated while driving at an undisclosed speed, several unknown warning lights were inadvertently illuminated. The contact also noticed that the shutters remained open, causing the engine to overheat. The vehicle was taken to the dealer to be diagnose... Read more

Incident date: Jul 5, 2024

Mercedes CLA 250 2016 rear differential breakdown Making noise

Incident date: Sep 25, 2023

Infotainment display of backup camera and/or 360° display flickers on and off at times in reverse. I got this car [XXX], and the system software has been updated twice OTA no change. There are many reports of this in online forums including the Official Polestar Community where they dismissed the... Read more

Incident date: Jun 20, 2024

On [XXX], my wife was driving her 2022 Yukon XL in [XXX] , when she heard a loud pop and realized her sunroof had exploded and shattered. Thankfully, the sunshade was closed, which prevented shards of glass from entering the interior of the vehicle. She was driving alone, had not gone under an ove... Read more

Incident date: Nov 14, 2023

Codes c2209-49, c2200-47, u0121, u11bc, u1110, u1412. ABS, traction control, brake and CEL iluminated. No speedometer and no power steering. Codes will not clear. All wheelspeed sensors are operational per scantool in live data mode. Issue not confermed by dealer or independant as the cost is outrag... Read more

Incident date: Jan 10, 2023

I was driving my Model 3 when this alert occurred: ALERTS DRIVABILITY - VEHICLE MAY NOT RESTART/SERVICE IS REQUIRED ADDITIONALLY THE SCREEN STATED PULL OVER THE VEHICLE IMMEDIATELY SAFELY. I was in the middle of the road driving so it became dangerous. I could not steer the vehicle and th... Read more

Incident date: Jan 10, 2023

Incident date: Jun 9, 2024

My 2018 Kia Rio actually lit up on fire as I was driving down the highway on way to work. As I drove down the highway, I noticed that I had trouble using the brakes. It seemed as if they were working one second and then not working the next. At that time, I noticed fire coming from underneath the ca... Read more

Fire

Incident date: Nov 14, 2023

The cam tower seal on modern Subaru Outbacks fail at an incredibly high rate and the repair cost is typically higher than $3000. Subaru's standard warranty covers the repair up until 60,000 miles but a quick search on user forum's shows that this issues consistently pops up somewhere between 60 and ... Read more

Incident date: Apr 19, 2024

Only the drivers window works. The passenger and 2 rear windows won't go up or down.

Incident date: Sep 23, 2023

The ABS, ! Brake and Auto Hold lights activated. I took in into the Hyundai Joplin, MO dealership on May 2, 2024. They could not find any thrown codes and suggested it was most likely the "IEB Module" which they replaced and after doing so, the warning lights remained activated. As of May 22, 202... Read more

Incident date: May 1, 2024

Electric power steering assist goes out this is a problem and should be recalled. It is on 2011 and up but not the 2010 . The manufacturer is no help

Incident date: Sep 23, 2023

Back up camera malfunctioning since the past couple weeks. It displays these colorful artifacts as shown in the attached images. It makes it harder to observes obstructions, cars while backing up. Haven't got this component inspected yet but looking online, it seems to be a issue common to differen... Read more

Incident date: May 14, 2024

Vehicle shut off at stop light , parking break engaged and disengaged , Drive shift was flashing , dash was flashing. I shut the vehicle off twice because it happened twice in the same moment until the third time it allowed me to drive.

Incident date: Apr 4, 2024

The steering rack overheated causing the vehicle to lock up while being driven. Looked issue up online and see this has been an issue and recall for other Ram pickups but Dodge Ram says my truck not covered under recall. I do not drive aggressive nor has this vehicle been used to haul anything hea... Read more

Incident date: Apr 4, 2024

Incident date: May 7, 2024

Loss of engine power, car shuts abruptly off while driving. increases the risk of a crash and death. Less than a year after I purchased my car from the dealer. My check engine light would turn on and off frequently. Secondary mechanics couldn’t diagnosis problem engine check would show unnecessary... Read more

Incident date: May 6, 2024

I have a 2016 KIA Sorento. The paint is pearl white and it is peeling. The peeling is on the hood, roof and A pillars so far.

Incident date: May 2, 2024

I've been in and out of dealers over the transmission shifting points and hard down shifts when almost stopped. And the a/c condenser has cracked on the side for no known reason at 75k miles except for the fact of bad manufacturing

Incident date: Sep 21, 2023

After driving for an extended timeframe (approximately 3 hours, trip was traveling between Des Moines, Iowa and Kansas City, Missouri) at Highway/interstate speeds, upon slowing down from those speeds, the vehicle goes into limp mode and check engine light begins blinking. After pulling over and tur... Read more

Incident date: Apr 19, 2024

To whom it may concern, I understand there is an investigation on leaking timing chain/pully cover. My vehicle has this issue. Is it covered by a recall? Please advise.

Incident date: Apr 16, 2024

While driving on the highway, my car was struck by lightning. Please see attached PDF for details.

Incident date: Jan 4, 2023

There was ~1/4" of slush on the roof of the EV9 when starting an in-town trip. On a back road when decelerating, most of the slush slid forward and down the windshield. It was very wet but frozen enough to create a lump under the wipers. It seems the EV9's wipers will completely stop if they are una... Read more

Incident date: Mar 28, 2024

The contact owns a 2018 Ram 2500. The contact stated the antilock brake system light was on and it chimed. The contact stated the chiming was distracting and the contact was unaware if the brake system was functioning. The vehicle was taken to the dealer and was informed the part to repair was on... Read more

Incident date: Mar 13, 2024

Airbag vest battery doesn’t stay charged for more than an hour or two causing the vest to become unsafe and useless to the rider of the motorcycle.

Incident date: Mar 12, 2024

The manufacturer is no longer producing OEM windshield that comply with the a DAS features which are now in operable because my windshield will not calibrate after replacement because there is not an OEM windshield available. I have contacted Toyota. I have also searched everywhere in the states for... Read more

Incident date: Mar 6, 2023

Power steering was lost randomly during driving. Before completely going out the steering wheel starting vibrating uncontrollably. Later, the Loss of Electric Power Steering Assist message appeared on dash memo.

Incident date: Mar 6, 2023

The contact owns a 2019 Ford F-150. The contact stated while driving 40 MPH, the contact heard an abnormal rattling sound coming from the engine compartment, after which the vehicle lost motive power. The vehicle returned to normal functionality, but the failure became a regular occurrence. The chec... Read more

Incident date: Sep 25, 2023

Water leaks and streams from along the top, driver’s side, just above the window where the felt meets and connects to the hard plastic structure labeled, “ABS Curtain Airbag”, Water, drips from the top ceiling just below the pull down mirror on the driver side. * see attached pictures I l... Read more

Incident date: Nov 14, 2023

Death wobble after crossing rumble strips on road

Incident date: Oct 1, 2023

The contact owns a 2015 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered when the transmission was shifted from 2nd to 3rd gear. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch needed to be replaced. The contact was ... Read more

Incident date: Oct 1, 2023

See attached document for complaint

Incident date: Jan 24, 2024

The safety computer which checks the different sensors and reports their condition on the i instrument dash indicated air bag sensor failure, This automobile has not been in any accident.. A rear seat belt came apart. The top plastic locking system came apart from the metal part of the locking sys... Read more

Incident date: Jan 24, 2024

Incident date: Jan 9, 2024

My Ex and I purchased a 2017 Hyundai Santa Fe Limited Ultimate 3.3L engine. We always took the vehicle to the dealership for any and all services. We paid off our loan on the vehicle mid 2022. In December of 2022, the vehicle died. No warning lights or signs of damage. Beginning of 2023 I had the ve... Read more

Incident date: Dec 31, 2023

The contact owns a 2013 Hyundai Elantra. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall... Read more

Incident date: Nov 14, 2023

Electronic tailgate release has stopped working in a similar manner as my 2018 F150 which was recalled.

Incident date: Sep 27, 2023

The contact owns a 2023 Honda HR-V. The contact stated that while parked in a public parking garage, the rear windshield shattered. The contact stated that before turning off the vehicle, the defroster was not activated. The vehicle was not diagnosed or repaired. The contact stated that the rear win... Read more

Incident date: Dec 28, 2021

After receiving an oil change the day before and getting the “all good,” I set out for a cross state road trip to see family. Less than halfway through our drive, about 400 miles in, my 2018 Ford EcoSport shut down on the side of the highway. I could not get my vehicle to turn on or move. I was ... Read more

Showing 50 of 270 complaints.

NHTSA Safety Ratings, 2011 KIA SOUL

2011 Kia Soul SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	4 / 5 ★★★★☆
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.1%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2011 KIA SOUL

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.6L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	25.0	30.0	27.0	Regular	$2,300
1.6L 4-cyl, Manual 5-spd (Front-Wheel Drive)	26.0	31.0	28.0	Regular	$2,200
2.0L 4-cyl, Automatic 4-spd (Front-Wheel Drive)	24.0	29.0	26.0	Regular	$2,400
2.0L 4-cyl, Manual 5-spd (Front-Wheel Drive)	24.0	30.0	26.0	Regular	$2,400

CO2 Emissions: -1.0 g/mile (Small Station Wagons)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2011 KIA SOUL

105 manufacturer communications from 60 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
010000 STEERING	15
350000 EQUIPMENT	14
110000 ELECTRICAL SYSTEM	13
356000 EQUIPMENT ADAPTIVE/MOBILITY	6
160000 STRUCTURE	5
118000 ELECTRICAL SYSTEM:SOFTWARE	5
060000 ENGINE AND ENGINE COOLING	5
012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE	4

010000 STEERING

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indic

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification

160000 STRUCTURE

010000 STEERING

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

160000 STRUCTURE

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

160100 STRUCTURE:CRITICAL FASTENERS

010000 STEERING

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022M

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

160000 STRUCTURE

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

160100 STRUCTURE:CRITICAL FASTENERS

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a

350000 EQUIPMENT

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft

350000 EQUIPMENT

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis

060000 ENGINE AND ENGINE COOLING

PITSTOP: DTC P0011/ P0014/ P0016/ P0017 DUE TO INCORRECT CAMSHAFT RELUCTOR WHEEL CONFIGURATION - This Pitstop provides information on some 2010-2013MY Soul (AM), 2014-2019MY Soul (PS), and 2020~MY Soul (SK3) vehicles equipped with the engin

010000 STEERING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar

120000 EXTERIOR LIGHTING

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b

160000 STRUCTURE

010000 STEERING

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

010000 STEERING

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

034510 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

350000 EQUIPMENT

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requ

120000 EXTERIOR LIGHTING

TECHNICAL SERVICE BULLETIN: HALOGEN HEAD LAMP LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides information regarding the procedure to repair the bulb connector on some 2010MY~ vehicles listed on the table below, which may exhibi

110000 ELECTRICAL SYSTEM

PITSTOP 629: ELECTRICAL A/C COMPRESSOR PARTIAL REPAIR PARTS AVAILABILITY - This Pitstop provides information regarding partial repair of the Air Conditioning (A/C) compressor assembly on some 2011MY~ Optima (TF HEV, JF HEV/PHEV/EV), Soul (P

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

010000 STEERING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

010000 STEERING

TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of t

010000 STEERING

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin is issued to provide information about the replacement of the flexible coupling in the MDPS motor of some vehicles which might experience a ??A?A?knock??A?A? noise originating from the

016000 STEERING:ELECTRIC POWER ASSIST SYSTEM

350000 EQUIPMENT

PITSTOP: CYLINDER HEAD STEEL BALL INSPECTION AND INSTALLATION - This Pitstop provides information regarding the inspection and installation of the steel sealing ball on: * 3.3L & 3.8L Lambda engines for 2007-2008MY Sorento (BL), * 2.0L Nu e

060000 ENGINE (PWS)

060000 ENGINE AND ENGINE COOLING

PITSTOP - ENGINE COMPONENT RE-USE GUIDELINES - In general, parts and components removed during engine repairs should be considered serviceable, and should be thoroughly cleaned and transferred to the new engine.

106200 POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

TSB - DRIVESHAFT SERVICEABILITY - This bulletin has been revised most recently to include additional information. This bulletin provides information regarding axle shaft serviceability for Kia vehicles equipped with a six-speed automatic tr

118000 ELECTRICAL SYSTEM:SOFTWARE

TSB - IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - This bulletin provides the procedure on how to identify and record the head unit software level on various head unit platforms and generations.

110000 ELECTRICAL SYSTEM

PITSTOP: TPMS SENSOR POSITION - When diagnosing TPMS-related DTCs, make sure you are investigating the correct sensor. The TPMS positioning from the manufacturer may be different from the positioning shown on a KDS.

130000 VISIBILITY

TSB: DEFOGGING LOGIC ? NORMAL OPERATION, DISABLING, AND ENABLING - Starting with 2010MY, all Kia vehicles, except Rio (JB), incorporate a defogging logic to prevent the interior windows from becoming excessively fogged. Depending on the spe

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

354000 EQUIPMENT:MECHANICAL

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners, which are designed to lock into place once fully attached, are utilized in various Kia models and are strictly intended for ?one time use.? Some example

356000 EQUIPMENT ADAPTIVE/MOBILITY

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

PITSTOP: MANUAL EVAPORATIVE EMISSIONS TEST FOR HARD TO FIND/SMALL LEAKS - If the malfunction indicator lamp (MIL) is illuminated with DTC(s) P0442, P0455, P0456, or P0457 (Evaporative Emissions System-Leak detected) and the evaporative (EVA

170000 LATCHES/LOCKS/LINKAGES

TSB: MANDATORY REPLACEMENT OF LOCKING/SECURITY HARDWARE - By design, certain fasteners utilized in various Kia models are strictly intended for ?one time use?. Though not limited to the following, some examples are: axle shaft nuts with sta

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TSB: INHIBITOR SWITCH DIAGNOSIS INFORMATION - This bulletin gives information regarding the steps to take regarding the diagnosis of the Inhibitor Switch.

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

PITSTOP: HVAC RECEIVER/DRYER - DESICCANT REPLACEMENT - IN THE EVENT OF A HVAC SYSTEM CONCERN IN WHICH METAL PARTICLES OR SHARDS HAVE CONTAMINATED THE SYSTEM, THE DESICCANT OR THE ENTIRE A/C RECEIVER/DRYER ASSEMBLY MAY NEED TO BE REPLACED. T

010000 STEERING

TSB REV1: MDPS FLEXIBLE COUPLING REPLACEMENT - THIS BULLETIN IS ISSUED TO PROVIDE INFORMATION ABOUT THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MDPS MOTOR OF SOME VEHICLES WHICH MIGHT EXPERIENCE A ?KNOCK? NOISE ORIGINATING FROM THE MDPS

010000 STEERING

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - THIS BULLETIN IS ISSUED TO PROVIDE INFORMATION ABOUT THE REPLACEMENT OF THE FLEXIBLE COUPLING IN THE MDPS MOTOR OF SOME VEHICLES WHICH MIGHT EXPERIENCE A ?KNOCK? NOISE ORIGINATING FROM THE MDPS, WHE

110000 ELECTRICAL SYSTEM

TSB - USE OF AFTERMARKET USB CHARGING CABLES IN USB/12V PORTS - This article provides information regarding the use of USB ports and 12V power outlets to connect/charge mobile phones. Customers may experience issues with their head units th

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

284000 BACK OVER PREVENTION: CAMERA SYSTEM

TSB: REAR VIEW CAMERA DIAGNOSIS/REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION TO DIAGNOSE AND/OR REPLACE THE REAR VIEW CAMERA OF SOME KIA VEHICLES (SEE TABLE ON PG. 6 FOR SPECIFIC MODELS AND PRODUCTION DATES) WHICH MAY EXHIBIT INADEQUAT

110000 ELECTRICAL SYSTEM

TSB: KDS - AUDIO UPDATE MODULE (AUM) - THE GDS AUDIO UPDATE MODULE (AUM) WAS INTRODUCED IN FOURTH QUARTER OF 2013. THIS SPECIAL SERVICE TOOL (SST) WAS DEVELOPED TO IMPROVE THE EFFICIENCY AND EFFECTIVENESS OF UPDATING 2010MY, AND LATER, KIA

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - THIS BULLETIN PROVIDES THE PROCEDURE ON HOW TO IDENTIFY AND RECORD THE HEAD UNIT SOFTWARE LEVEL ON VARIOUS HEAD UNIT PLATFORMS AND GENERATIONS. THIS PROCEDURE WILL NOW BE REQ

118000 ELECTRICAL SYSTEM:SOFTWARE

353000 EQUIPMENT:ELECTRICAL

TSB: IDENTIFYING HEAD UNIT SOFTWARE VERSION FOR DIRECT EXCHANGE - Identifying Head Unit Software Version For Direct Exchange (ELE091) (Rev 1) - This bulletin provides the procedure on how to identify and record the head unit software level

118000 ELECTRICAL SYSTEM:SOFTWARE

100000 POWER TRAIN

TSB: 6-SPD. A/T ADAPTIVE VALUE RESET /RELEARN - THIS BULLETIN PROVIDES THE PROCEDURES NECESSARY TO RESET AND RELEARN THE ADAPTIVE VALUES AFTER TRANSMISSION REPLACEMENT OR REPROGRAMMING/REPLACEMENT OF THE PCM/TCM. AFTER THE ADAPTIVE VALUES A

350000 EQUIPMENT

"TSB: VOLUNTARY SERVICE CAMPAIGN - APPLICATION OF ADDITIONAL ANTI-CORROSION MATERIAL (SC122) - TO IMPROVE CUSTOMER SATISFACTION, KIA IS LAUNCHING THIS BULLETIN TO APPLY ADDITIONAL ANTICORROSION PROTECTION TO VARIOUS VEHICLE UNDERBODY COMP

350000 EQUIPMENT

DEALER PRINCIPAL MEMO (SC122) - KIA MOTORS AMERICA, INC. WILL BE CONDUCTING A VOLUNTARY SERVICE CAMPAIGN, AS A PREVENTATIVE MEASURE, TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE UNDERBODY OF ALL 2006-2011 MY RIO, 2004-2009 MY SPECTRA, 2

350000 EQUIPMENT

DEALER SERVICE MANAGER MEMO (SC122) - KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN AS A PREVENTATIVE MEASURE TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE UNDERBODY OF ALL 2006-2011 MY RIO, 2004-2009 MY SPECTRA, 20

350000 EQUIPMENT

OWNER NOTIFICATION LETTER (SC122) - DEAR KIA SOUL OWNER: KIA MOTORS AMERICA, INC. IS CONDUCTING A VOLUNTARY SERVICE CAMPAIGN TO ADD ADDITIONAL ANTI-CORROSION MATERIAL TO THE UNDERBODY OF ALL 2010-2013 MY SOUL VEHICLES THAT WERE ORIGINALLY S

350000 EQUIPMENT

QUESTIONS AND ANSWERS FOR VOLUNTARY SERVICE CAMPAIGN SC122 ? UNDERBODY ? ADDITIONAL ANTI-CORROSION TREATMENT

161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

KIA: AN ADDITIONAL APPLICATION OF ANTI-CORROSION PROTECTION WILL BE APPLIED ON SOME VEHICLES UNDERBODY COMPONENTS TO HELP PREVENT CORROSION. MODEL 2004-09 SPECTRA, 2006-10 OPTIMA, 2006-11 RIO 2007-10 RONDO AND 2010-13 SOUL. *PE

194000 TIRES:VALVE

KIA 2011 SORENTO, 2010 SOUL, 2010 FORTE : PROCEDURES TO REPLACE THE TIRE VALVES STEMS TO PREVENT LOSS OF TIRE PRESSURE IN SOME VEHICLES. THE VALVE STEM ASSEMBLY IN WHEELS WILL CRACK IF BECOME CORRODED. *LJ UPDATED 10/02/15. *PE

199000 TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS

110000 ELECTRICAL SYSTEM

PITSTOP: STOP LAMP SWITCH IDENTIFICATION MATRIX (SC098) - KMA HAS RECEIVED A NUMBER OF INCORRECT WARRANTY RETURN PARTS RELATED TO CAMPAIGN SC098 AND HAS DETERMINED THAT AT TIMES DEALER STAFF MAY HAVE DIFFICULTY IN QUICKLY AND EASILY IDENTIF

120000 EXTERIOR LIGHTING

010000 STEERING

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - Rev 2 - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS

010000 STEERING

TSB: MDPS FLEXIBLE COUPLING REPLACEMENT - This bulletin provides information related to the replacement of the flexible coupling in the MDPS motor of some of vehicles, which may experience a ?clicking? noise emanating from the MDPS when tur

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

010000 STEERING

162800 STRUCTURE:BODY:HOOD

TSB: SPECIAL SERVICE TOOL FOR HOOD RELEASE LEVER REMOVAL - This bulletin provides information related to the introduction of a new Special Service Tool (SST) (A) developed to prevent the hood release lever pivot point (B) from being damaged

176100 LATCHES/LOCKS/LINKAGES:HOOD:LATCH

110000 ELECTRICAL SYSTEM

SERVICE ACTION: HORN ASSEMBLY INSPECTION AND UPGRADE PROCEDURE (SA144) - THIS BULLETIN PROVIDES THE PROCEDURE TO INSPECT AND, IF NECESSARY, REPLACE THE HORN ASSEMBLY ON SOME SOUL (AM) VEHICLES, PRODUCED FROM SEPTEMBER 1, 2010 TO NOVEMBER 30

110100 ELECTRICAL SYSTEM:HORN

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

SUMMARY TO BE PROVIDED ON A FUTURE DATE.

350000 EQUIPMENT

TSB: WINDSHIELD WASHER PUMP INLET FILTER REPLACEMENT - THIS BULLETIN PROVIDES INFORMATION RELATING TO POSSIBLE FOREIGN DEBRIS ACCUMULATION ON THE WINDSHIELD WASHER PUMP INLET FILTER. OVER TIME, SOME KIA VEHICLES MAY EXHIBIT A LIMITED APPLI

130000 VISIBILITY/WIPER (PWS)

110000 ELECTRICAL SYSTEM

TSB: ECM UPGRADE - KNOCK IMPROVEMENT DTC P0328 - THIS BULLETIN PROVIDES INFORMATION RELATED TO THE ECM SOFTWARE UPGRADE FOR SOME 2010-2011MY SOUL (AM) 1.6L VEHICLES WHICH MAY EXPERIENCE A MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED WITH TH

118000 ELECTRICAL SYSTEM:SOFTWARE

111100 ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

KIA: PERTAINING TO INFORMATION ON SOME VEHICLES, THE BATTERY CABLE TERMINAL WILL REPLACE THE POSITIVE (+) AND THE NEGATIVE (-). *PE

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NHTSA Safety Investigations, KIA SOUL

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Steering Shaft Separation

The Office of Defects Investigation (ODI) is aware of a single complaint on the subject vehicles that alleges the hand wheel became mechanically de-coupled from the road wheels when the intermediate steering shaft universal joint separated from the upper steering column.It appears that the intermedi... Read more

KIA SOUL - All Years Overview

Complete safety history for the KIA SOUL across all model years (2010, 2023).

34 Total Recalls

7,448 Total Complaints

1 Investigations

429 Reported Crashes

367 Reported Fires

7 Reported Deaths

KIA SOUL - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	0	18	View
2024	0	40	View
2023	4	86	View
2022	1	131	View
2021	2	299	View
2020	1	484	View
2019	1	191	View
2018	1	287	View
2017	1	351	View
2016	2	1,135	View
2015	4	1,216	View
2014	5	1,215	View
2013	3	862	View
2012	3	670	View
2011 (current)	3	270
2010	3	193	View

Other KIA Models

Model	Recalls	Complaints
SORENTO	188	13,593	View
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SORENTO HYBRID	62	159	View
SOUL EV	62	50	View
FORTE	56	3,494	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2011 KIA SOUL

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2011 KIA SOUL

Safety Technology

EPA Fuel Economy, 2011 KIA SOUL

Technical Service Bulletins, 2011 KIA SOUL

Most Affected Components

NHTSA Safety Investigations, KIA SOUL

KIA SOUL - All Years Overview

KIA SOUL - Year by Year

Other KIA Models