2020 KIA SOUL

1 recalls, 484 complaints - 199 TSBs - 4/5 safety rating

ENGINE

Defect Description

Kia Motors America (Kia) is recalling certain 2020-2021 Soul, and 2021 Seltos vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which may result in engine damage.

Consequence

A damaged engine may stall, increasing the risk of a crash. In addition, oil may leak onto hot exhaust components, increasing the risk of a fire.

Remedy

Kia will notify owners, and dealers will inspect and, if necessary, replace the engine, free of charge. In addition, Kia will deploy Piston Ring Noise Sensing System (PNSS) software. The recall began June 11, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this ... Read more

147,249 vehicles affected

Manufacturer: Kia Motors America

Complaint Statistics

484 total complaints 15 crashes 4 fires 11 injuries

Top Reported Components

Component	Complaints
ENGINE	126
POWER TRAIN	88
UNKNOWN OR OTHER	44
ELECTRICAL SYSTEM	38
STEERING	36
FUEL/PROPULSION SYSTEM	18
AIR BAGS	14
SERVICE BRAKES	12
EXTERIOR LIGHTING	11
VEHICLE SPEED CONTROL	10

Incident date: Aug 1, 2025

Vehicle paint is bubbling and pealing. This is the Snow White Pearl paint. Dealer's response is that it is not their problem and the manufacturer states that they will not make any repairs or compensation. There are also numerous rust spots all over the car as shown in attached photos.

Incident date: Jul 1, 2026

The car began making a weird noise and stalling. Then close to home if shut off, I was able to restart it and drove a short distance to home. Realized couldn't drive it like that and contacted City Kia Greater Orlando dealer. Towed the car to the indicated destination and after about four days (it w... Read more

Incident date: Jun 9, 2026

I own a 2020 Kia Soul that received Recall SC209. Kia performed the recall remedy and considered the recall complete. Before the engine failed, the vehicle had a documented history of excessive oil consumption. The vehicle was previously diagnosed by an independent third-party mechanic shop for exc... Read more

Incident date: Jul 1, 2026

A service campaign/safety recall was issued, necessitating an engine replacement. Bramlett Kia in [XXX], performed this service in late May/early June of 2025. It took them an entire six weeks to do the work. Upon completion of the job, my husband attempted to drive it off their lot, only for the tr... Read more

Incident date: Jun 15, 2026

While driving on the interstate at approximately 70 MPH, the vehicle suffered a sudden and complete loss of forward motive power. The engine revved, but the vehicle completely ceased forward acceleration and could not maintain highway speeds. This created an immediate safety hazard, forcing me to na... Read more

Incident date: Jun 20, 2026

I recently bought this 2020 Kia soul the 2 L engine and I’ve noticed every 700 miles 1 quart of oil in this concerns me because how do I not affect it would’ve ran dry and burn the motor up that me is safety. I understand that they have it to replace motor and engine for the original owner, but ... Read more

Incident date: Jan 1, 2024

There are hundreds of on-line complaints regarding 2020 Kia Soul with paint flaking and peeling off. This is especially true for cars painted white. This is happen to the Soul I purchased a few years ago. I can no longer use a car wash. Please see pictures. The exposed areas will lead to rust ... Read more

Incident date: May 22, 2026

A major engineering and material design failure occurred involving internal fluid containment seals, resulting in a severe electrical safety hazard. Pressurized engine coolant breached an internal component seal and began migrating internally directly through the vehicle's engine wiring harness via... Read more

Incident date: Mar 25, 2026

The contact owns a 2023 Mercedes-Benz E-Class. The contact stated while driving at an undisclosed speed, the engine seized. The contact stated that the failure occurred while making a left turn. In addition, a malfunction error message illuminated. The contact stated while attempting to start the ve... Read more

Incident date: Mar 25, 2026

The contact owns a 2024 Hyundai Elantra. The contact stated that while driving, check engine light illuminated, with a loss of power when accelerating. The vehicle was taken to the dealer where it was diagnosed with power train failure and received diagnostic code P040100. The vehicle was repai... Read more

Incident date: Jun 2, 2026

The contact owns a 2016 Ford Explorer. The contact stated that while driving approximately 55 MPH the drivers side B- piller had detached. The contact indicated that the B-piller trim stayed connected to the vehicle by a wire. After the failure the contact discovered that the rear hatch door would n... Read more

Incident date: May 27, 2026

The steering wheel of my 2013 ford fusion S.E 2.5 Lm was tightly connected to the steering system until now. It has start wobbling over time and the problem have greatly increased as of 05\31\2026. I fear that if I can’t this problem fixed soon the whole steering wheel will disconnect one day. Whe... Read more

Incident date: May 19, 2026

The contact owned a 2026 Kia Carnival. The contact stated while driving 65 MPH, the vehicle inadvertently hit a deer. The check engine warning light illuminated after the collision. The contact's wife was occupying the front passenger's side seat and the contact's daughter was occupying the rear dri... Read more

Crash

Incident date: May 15, 2025

I noticed fluid on the driveway. I scheduled a diagnostic about a week later began hearing a grinding noise. Took it in for repairs and was told the transmission cooler failed which led to fluid leaks from the inlet and outlet tubes where they connect to the unit. The leak caused the transmission to... Read more

Incident date: Oct 10, 2025

While returning from a camping trip my engine lost power. luckily I was close to an exit and managed to get it off the expressway and to a parking lot. I was able to leave the camper in the lot and have the truck towed to a dealer 30 miles away. I was informed by the dealer that the engine had susta... Read more

Incident date: May 14, 2026

Ford states that the replacement parts are not available and that FORDMOCO parts can only be used and only FORDMOCO parts will be used in correcting the recall by the local Ford service dept. OEM Aftermarket replacement parts are in stock at my local Autozone store. I am not going to take a chance ... Read more

Incident date: May 2, 2026

2020 Chevrolet Traverse started to shudder and hard shift between 25 to 30 miles per hour. Vehicle only has 64,925 miles on it (4,925 miles above warranty). Vehicle was taken to garage and told the torque converter along with valve body was needed to be replaced. The torque converter malfunctioned r... Read more

Incident date: Mar 10, 2026

On April 29, 2026, my 2024 Mazda CX-90 Turbo S Premium Plus experienced a steering malfunction while I was entering a right turn. The vehicle had Mazda steering recall 6524A / NHTSA Campaign 24V-022 marked closed/completed before this crash. I was traveling on a familiar road and attempted a normal... Read more

Crash 1 injured

Incident date: Nov 15, 2025

When in drive, the vehicle will roll backwards when on a slope if you do not have your foot on the break. The torque converter and control body has been replaced by Gullo ford of Conroe TX. They state that i should use the auto break function. Ford itself states that i need to contact the dealer to ... Read more

Incident date: Apr 14, 2026

The steering rack on the vehicle had failed and was inspected at the Honda dealership upon request. It causes a distraction, putting myself and others at risk. The problem has been reproduced and confirmed by the dealer. The steering rack was refused to be replaced under warranty by Honda. There wer... Read more

Incident date: Apr 14, 2026

I purchased a new Volvo XC60 Ultra on 4/17/2026. During the drive home from the dealership, I noticed the right rear passenger window haziness impairing my visibility when checking for blind spots. Initially, I thought the window needs to be cleaned, however all cleaning attempts did not improve the... Read more

Incident date: Apr 14, 2026

The chrome lamination/sticker is peeling from the underside of the door handles. This peeling causes an extremely sharp edge that cut my finger. This issue is noted rather constantly over the internet. The sharp edge is hidden by the retracting mechanism of the door handles, and so you don’t see ... Read more

1 injured

Incident date: Mar 30, 2026

oil filter housing is plastic and is bound to give I hadn’t reach 150k miles its an expensive job not normal maintenance problem bmw is expensive but recall this part to protect consumers

Incident date: Mar 30, 2026

The dash cluster don't work cant see your rpms,speed,the fuel gauge gos up and down can't see milage or trip meter if you hit the dash it will work but go out going down the road and I researched it and its a common issue and I cant aford a new dash cluster I got a speeding ticket yesterday because... Read more

Incident date: Apr 3, 2026

2024 Hyundai Palisade Calligraphy. Clicking/knocking noise from left rear shock absorber area. Noise occurs when accelerating from a stop as the rear of the vehicle compresses under load, and can be reproduced by pushing the rear of the vehicle up and down. Consistent with known self-leveling rear s... Read more

Incident date: Nov 1, 2025

The contact owns a 2011 Mini Cooper Countryman. The contact stated that while driving approximately 40 MPH, there was an abnormal burning odor inside and outside the vehicle. The vehicle then stalled. The vehicle was able to be restarted after several hours. The vehicle was towed to an independent m... Read more

Incident date: Feb 28, 2026

I have a 2016 Acura TLX 3.5L j35Y6 AWD that initially Had the safety recall XG1 and the engine was replaced at roughly 140k miles, 40k miles later the replacement engine suffered the same problem, and I am aware that I am not the only person this has happened to as there is currently a NHTSA investi... Read more

Incident date: Mar 16, 2026

Due to a design flaw the 2.0 Ecoboost engine has confirmed coolant intrusion. This diagnosis has been confirmed by both the Pierre Ford Dealership and a local mechanic, Chaplin Auto. The car is available for inspection. The engine light came on before full engine overheating. As soon as the light ca... Read more

Incident date: Mar 13, 2026

Owner of 2020 Kia soul experiencing engine failure symptoms including stalling and oil consumption vehicl is associated with engine fire risk safety recall vehicle is currently disabled at mechanic and unsafe to drive I requested kia arrange a tow to authorized dealership for recall diagnosis but ki... Read more

Incident date: Mar 13, 2026

While traveling at highway speeds, the vehicle suffered a catastrophic and sudden loss of motive power. This resulted in a dangerous situation with no immediate ability to maintain speed in traffic. The manufacturer (Hyundai) identified a failure in the Integrated Charging Control Unit (ICCU). Despi... Read more

Incident date: Mar 13, 2026

Incident date: Feb 28, 2026

Transmission skips 1st gear and jumps and shakes vibrates. The transmission has to have a total rebuild

Incident date: Feb 28, 2026

The contact owns a 2018 Acura RLX. The contact stated that while attempting to start the vehicle, the headlight failure message was displayed. A dealer was contacted. The vehicle was taken to the dealer, where it was diagnosed that the A/C compressor needed to be replaced. The vehicle was not repair... Read more

Incident date: Feb 25, 2026

Good Morning, Ms. Edds My name is [XXX] . I spoke to you a few years back in regards, to a vehicle I had. Well, today I am writing about another situation . I have a 2020 Ford F250 vin [XXX] . Since purchasing this vehicle, I have had recall after recall on it and getting nowhere with Ford Motor C... Read more

Incident date: Feb 25, 2026

Travelling on the expressway I received a warning on my dash that my steering had failed along with other warnings. I lost the power steering and it was very hard to maneuver. I took it to a dealer that said it was electrical (software) and they had to reset it. Why???? My concern is it could have c... Read more

Incident date: Feb 19, 2026

The contact owns a 2021 Ford Bronco Sport. The contact stated that while her husband was driving at 60 MPH and entering the base at 15 MPH, the overheating message was displayed. The driver pulled over, and the light turned off. After exiting the vehicle, he noticed the vehicle had caught fire. The ... Read more

Fire

Incident date: Feb 22, 2026

I am submitting this complaint to report a safety defect involving a 2018 Audi Q5 (Premium Plus, Technology Package). The vehicle’s MMI infotainment/navigation system intermittently shuts down or reboots during operation. When this occurs while the vehicle is in in reverse, the rearview camera dis... Read more

Incident date: Oct 16, 2025

ICCU failure: confirmed by dealership, submitting for your records - while driving the morning of 2/11/26 in Evansville, IN a warning message appeared on the dashboard stating 'Check Electric Vehicle System' followed by a rapid deceleration. Luckily there was not a vehicle behind me as they would ha... Read more

Incident date: Feb 6, 2026

Two times in the past month my gas pedal has gotten stuck after I fully engaged it getting on the highway. Both times I had to hit the brakes and kick at the gas pedal a few times for it to disengage. This problem doesn’t always happen, as I’ve tried to do it on purpose to see if it would do it ... Read more

Incident date: Dec 17, 2025

My 2022 F‑150 has a burnt-out Quad LED side strip on the passenger side headlight. These are daytime running lights, a safety feature. I understand there is no TSB or recall, but many owners have the same issue. I am filing to document a recurring safety defect.

Incident date: Jan 15, 2026

The contact owns a 2025 Toyota Sienna. The contact received notification of NHTSA Campaign Number: 25V668000 (Seats); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact ... Read more

Incident date: Aug 20, 2025

When starting up my truck in the morning there is rough idle that cause truck to sputter and sound horrible. It eventually smooths out but I believe the computer needs flashing. When I look online some have a recall for the engine 3UR-FBE / 2018 Toyota tundra, but when I put in my vin # it shows no ... Read more

Incident date: Jan 20, 2026

As the owner of a 2023 Chevrolet Tahoe, I am currently experiencing persistent issues with the instrument cluster going dark and a severely malfunctioning GM 6.2L L87 engine. In November of the previous year, I encountered a sudden and alarming loss of engine power while traveling on a multilane hi... Read more

Incident date: Jan 20, 2026

ICCU failed preventing the vehicle from being charged and killing the 12v battery.

Incident date: Dec 2, 2025

Dash Delamination: The leather dashboard is experiencing severe delamination and pulling away from the substrate, specifically in the area surrounding the passenger-side airbag. I believe this condition poses two significant safety risks: Airbag Interference: The detached and warped material may ob... Read more

Incident date: Dec 17, 2025

The spare tire hoist on Tacomas was over tighten at the factory, when I had a flat, used the kit tool to try to lower spare tire, the weak metal failed, unable to lower tire. Took vehicle to Stapp Toyota, they knew all about the problem, they loosen hoist, but would not cover the tool kit under wa... Read more

Incident date: Jan 5, 2026

Transmission blew at 40200 miles under normal driving conditions going approximately 30/35 mph

Incident date: Jan 2, 2026

The contact owns an Evenflo All4One Safety Seat. The contact received notification of NHTSA Campaign Number: 25C011000 (Child Seat); however, the part to do the recall repair was not yet available. The manufacturer was contacted at different times of the day, but the call was not answered. The conta... Read more

Incident date: Aug 3, 2025

Purchased the vehicle 2nd hand January 29th 2025. Since then she has been in and out of multiple shops including Kia. Check engine light, loss of power on fwy, shifting/brake changes from a stop. From jerking, lunging, studder, taking off fast, not wanting to go at all. I was on these dips that I en... Read more

Incident date: Nov 10, 2025

Toyota RAV4 LE gas pump burst and caught fire leading to total fire damage along with major water damage from the firefighters putting out the fire. The vehicle was idle for hours at the time of explosion of the fuel pump. This was a major safety hazard/risk especially being that myself and two othe... Read more

Fire

Showing 50 of 484 complaints.

NHTSA Safety Ratings, 2020 KIA SOUL

2020 Kia Soul SUV FWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	14.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2020 KIA SOUL

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
2.0L 4-cyl, Automatic (variable gear ratios) (Front-Wheel Drive)	27.0	33.0	30.0	Regular	$2,100
2.0L 4-cyl, Manual 6-spd (Front-Wheel Drive)	25.0	31.0	27.0	Regular	$2,300
1.6L 4-cyl, Automatic (AM-S7) (Front-Wheel Drive)	27.0	32.0	29.0	Regular	$2,150

CO2 Emissions: 303.0 g/mile (Small Station Wagons)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2020 KIA SOUL

199 manufacturer communications from 105 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	53
100000 POWER TRAIN	25
060000 ENGINE AND ENGINE COOLING	19
350000 EQUIPMENT	18
010000 STEERING	13
160000 STRUCTURE	7
356000 EQUIPMENT ADAPTIVE/MOBILITY	5
260000 FORWARD COLLISION AVOIDANCE	5

010000 STEERING

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indic

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

020000 SUSPENSION

TECHNICAL SERVICE BULLETIN: FRONT STRUT BEARING & SPRING PAD REPLACEMENT - This bulletin provides information to replace the front strut bearing and upper spring pad on both front (LH and RH) strut assemblies on certain 2019-2024MY Forte (B

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification

160000 STRUCTURE

010000 STEERING

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

160000 STRUCTURE

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

160100 STRUCTURE:CRITICAL FASTENERS

010000 STEERING

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022M

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

160000 STRUCTURE

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

160100 STRUCTURE:CRITICAL FASTENERS

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurat

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page

110000 ELECTRICAL SYSTEM

This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The a

350000 EQUIPMENT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy a 'non-responsive'

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition s

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin pr

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2306) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

TECHNICAL SERVICE BULLETIN: BRAKE AIR BLEEDING PROCEDURE FOR ESC HONKING NOISE AND SOFT/SPONGY BRAKE PEDAL - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black ba

030000 SERVICE BRAKES, HYDRAULIC

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start

100000 POWER TRAIN

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: IVT SOFTWARE LOGIC IMPROVEMENT AND/OR IVT REPLACEMENT (SC199) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in th

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: IVT SOFTWARE LOGIC IMPROVEMENT AND/OR IVT REPLACEMENT - This bulletin provides the procedure to update the Transmission Control Module (TCM) software logic and, if necessary, replace the Intelligent Variable Tran

160000 STRUCTURE

TECHNICAL SERVICE BULLETIN: OVERHEAD CONSOLE SUNGLASS DOOR-LATCH REPAIR - This bulletin provides information to repair the overhead console lamp assembly and sunglass door latch on some 2012-2023MY model vehicles listed in the table below,

330000 INTERIOR LIGHTING

163400 STRUCTURE:INTERIOR PANELS:SUN VISOR

171200 LATCHES/LOCKS/LINKAGES:DOORS:LOCK

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2306) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Mod

110000 ELECTRICAL SYSTEM

PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contai

011000 STEERING: STEERING WHEEL/HANDLE BAR

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft

350000 EQUIPMENT

251000 ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC)

TECHNICAL SERVICE BULLETIN: BRAKE AIR BLEEDING PROCEDURE FOR ESC HONKING NOISE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b

030000 SERVICE BRAKES, HYDRAULIC

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides inform

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The

100000 POWER TRAIN

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: MIL ON DTC P0605 AND/OR P2181 ECM LOGIC IMPROVEMENT (SA463) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar i

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

PITSTOP: DTC P0011/ P0014/ P0016/ P0017 DUE TO INCORRECT CAMSHAFT RELUCTOR WHEEL CONFIGURATION - This Pitstop provides information on some 2010-2013MY Soul (AM), 2014-2019MY Soul (PS), and 2020~MY Soul (SK3) vehicles equipped with the engin

060000 ENGINE AND ENGINE COOLING

SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR PISTON RING NOISE DTC P1327 (SC209Y) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in th

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop pro

060000 ENGINE AND ENGINE COOLING

SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR PISTON RING NOISE DTC P1327(SC209Y) - This bulletin provides information related to the Technical Service Bulletin previously published in (SC209A) titled "ECM Logic Improvement

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

110000 ELECTRICAL SYSTEM

PITSTOP: BATTERY DEALER (SHIPPING)/CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides informa

350000 EQUIPMENT

061600 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

TECHNICAL SERVICE BULLETIN - SERVICE ACTION: MIL ON DTC P0605 AND/OR P2181 ECM LOGIC IMPROVEMENT (SA463) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar

119127 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:THERMAL MANAGEMENT:FLUID/COOLANT

060000 ENGINE (PWS)

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT FOR DTC C160449 & C160649 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T

180000 VEHICLE SPEED CONTROL

356000 EQUIPMENT ADAPTIVE/MOBILITY

260000 FORWARD COLLISION AVOIDANCE

270000 LANE DEPARTURE

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

103110 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: ECM OBD CODE DISPLAY LOGIC IMPROVEMENT (SA474) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin

110000 ELECTRICAL SYSTEM

010000 STEERING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar

120000 EXTERIOR LIGHTING

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: FRONT VIEW CAMERA REPLACEMENT AND SOFTWARE UPGRADE INSTALLATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin

350000 EQUIPMENT

260000 FORWARD COLLISION AVOIDANCE

270000 LANE DEPARTURE

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

180000 VEHICLE SPEED CONTROL

356000 EQUIPMENT ADAPTIVE/MOBILITY

260000 FORWARD COLLISION AVOIDANCE

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NHTSA Safety Investigations, KIA SOUL

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Steering Shaft Separation

The Office of Defects Investigation (ODI) is aware of a single complaint on the subject vehicles that alleges the hand wheel became mechanically de-coupled from the road wheels when the intermediate steering shaft universal joint separated from the upper steering column.It appears that the intermedi... Read more

KIA SOUL - All Years Overview

Complete safety history for the KIA SOUL across all model years (2010, 2023).

34 Total Recalls

7,448 Total Complaints

1 Investigations

429 Reported Crashes

367 Reported Fires

7 Reported Deaths

KIA SOUL - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	0	18	View
2024	0	40	View
2023	4	86	View
2022	1	131	View
2021	2	299	View
2020 (current)	1	484
2019	1	191	View
2018	1	287	View
2017	1	351	View
2016	2	1,135	View
2015	4	1,216	View
2014	5	1,215	View
2013	3	862	View
2012	3	670	View
2011	3	270	View
2010	3	193	View

Other KIA Models

Model	Recalls	Complaints
SORENTO	188	13,593	View
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SORENTO HYBRID	62	159	View
SOUL EV	62	50	View
FORTE	56	3,494	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2020 KIA SOUL

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2020 KIA SOUL

Safety Technology

EPA Fuel Economy, 2020 KIA SOUL

Technical Service Bulletins, 2020 KIA SOUL

Most Affected Components

NHTSA Safety Investigations, KIA SOUL

KIA SOUL - All Years Overview

KIA SOUL - Year by Year

Other KIA Models