2017 KIA SOUL

1 recalls, 356 complaints - 162 TSBs - 5/5 safety rating

AIR BAGS

Defect Description

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air ... Read more

Consequence

Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy

Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

410,619 vehicles affected

Manufacturer: Kia Motors America

Complaint Statistics

356 total complaints 26 crashes 6 fires 23 injuries

Top Reported Components

Component	Complaints
ENGINE	123
POWER TRAIN	35
UNKNOWN OR OTHER	33
ELECTRICAL SYSTEM	25
SERVICE BRAKES	20
AIR BAGS	19
STEERING	15
FUEL/PROPULSION SYSTEM	15
VEHICLE SPEED CONTROL	9
STRUCTURE:BODY	7

Incident date: Sep 11, 2025

The paint is completely failing on this kia soul. The eroded paint is a well known issue with Kia, nothing is being done about the paint failing and chipping across the whole body of the car, which will lead to inevitable rusting. It has been inspected, they are aware of the issue, and are doing no... Read more

Incident date: May 9, 2026

I own a 2021 Honda Accord Hybrid. Shortly after purchasing the vehicle as a used vehicle in 2023, I began experiencing intermittent air conditioning performance. The A/C would gradually lose cooling capacity over time until it was no longer able to cool the cabin effectively. To temporarily restore... Read more

Incident date: Jul 7, 2026

Seat belt on driver's side is not coming out smoothly. It will remain locked or come out only a few inches. It takes many tries before you can put the seatbelt on. It clicks out incrementally or sometimes it goes on smoothly with no problems. Once seat belt is on the driver, it locks even when the d... Read more

Incident date: Jul 7, 2026

The contact owns a 2016 Ford Edge. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. The vehicle was taken to an independent mechanic, where it was diagnosed with bearing failure. The contact was informed that the bearing needed to be... Read more

Incident date: Jul 7, 2026

Incident date: Jun 11, 2026

2023 L series II Wagoneer 84,444 miles full bench 2nd and 3rd row - My family was travelling in the car and the second row driver side seat unlatched and forcefully slammed my daughter into the back of the driver seat. No aggressive driving and no warning lights on the dash. The car dinged then slam... Read more

1 injured

Incident date: Feb 23, 2026

The Automatic Emergency Braking (AEB) system activates unexpectedly and dangerously. Incident 1 5/7/2026: While driving approximately 2 mph in a drive-thru and rounding a curve, the vehicle suddenly applied full braking without warning. The braking force was severe enough that I struck my face on th... Read more

Incident date: May 14, 2026

On 5/72026@app 3:14pm after picking up one grandchild, and at a stop light on the way to p/u the other, the Jeep without warning just disengaged when the gas pedal was depressed, but to no avail. While frozen, the dashboard may have displayed something that was not noted in the panic to get the car ... Read more

Incident date: May 14, 2026

Electronic Steering Column Lock (ESCL) failed leaving me stranded as car was unable to start. There was a recall on the 2009 model but not my 2008 even with identical part.

Incident date: Dec 7, 2019

Component/system failed: Passenger seat occupant classification/seat weight sensor associated with the Supplemental Restraint System (SRS). Repair facility stated moisture or prior moisture intrusion likely affected the sensor. The failed component should be available for inspection upon request. Sa... Read more

Incident date: Dec 7, 2019

Dealer sold vehicle with open safety recall. They said it has been fixed but Hyundai confirmed recall is still there. This vehicle even had stop sale from Hyundai. I was informed it has no issues.

Incident date: Dec 7, 2019

Incident date: May 3, 2026

The rear sub frame has completely rusted through, on both driver and passenger sides. This makes the vehicle extremely unsafe to drive. It is a 2014 q5 with 160k miles. There is a hole on the bottom of the frame on both sides due to a poorly designed cover that traps salt and other road debris leadi... Read more

Incident date: May 3, 2026

The contact owns a 2015 Ford F150. The contact received notification of NHTSA Campaign Number: 26V237000 (POWERTRAIN). However, the part to do the recall repair was not yet available. The contact stated that after the vehicle was stopped at a traffic signal light or stop sign and the accelerator ped... Read more

Incident date: May 3, 2026

I recently paid $6,825.69 for a transmission repair, and immediately after that, the turbocharger failed.” “My mechanic has advised that driving the vehicle could result in engine damage or sudden loss of power.” “Because of this safety risk, I have stopped driving the vehicle.

Incident date: Apr 21, 2026

The contact owns a 2017 Kia Soul. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated. The contact added oil to the vehicle; however, the vehicle went into LIMP Mode and failed to exceed 60 MPH while driving. The vehicle was taken to the deal... Read more

Incident date: Dec 4, 2019

I bought a CPO lexus 2025 RX 350 in Jan 9, 2026. This car was lightly used in less than 3 months and right now it's around 7685 mileage. However, just with 3 months I purchased this car, the A/C stops cooling and the dealership said this is due to the condenser was damaged by small road stones where... Read more

Incident date: Feb 16, 2026

Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.

Incident date: Mar 20, 2026

Automatic brake engaged unnecessarily/ unexpectedly while driving forward at a low speed. There was no reason for the brake to engage. There were no objects or people infont of us. This has happened twice in less than a month. Both times we were in a forward motion. It could have been a serious sit... Read more

Incident date: Jan 15, 2026

Not sure if this is your typical safety issue. Voice activation button @ RH side of steering wheel failed approx. one month after vehicle purchase. This button allows one to call out, use GPS, vehicle functions, radio, etc "handsfree". Message @ infotainment screen stated "click here to purchase su... Read more

Incident date: Jan 15, 2026

While using the rear defrost my daughter smelled burning. Moments after the smell the rear window exploded. This is a sliding three part window and it shattered on the passenger side. My daughter was hit by the exploding glass.

1 injured

Incident date: Jan 23, 2026

The contact owns a 2019 Ford F-150. The contact stated that while driving in 1st gear, the transmission violently upshifted into 3rd gear while the accelerator pedal was depressed. No warning light was illuminated. The contact stated that while driving in the 3rd gear, the vehicle briefly hesitated ... Read more

Incident date: Dec 4, 2025

The airbag light came on in my car even though the cars airbags have never deployed. The code that the scanner is bringing up is B1784. The description for this error is Right front occupant detection sensor collision detection, Subaru has a safety recall for this exact issue for this exact year an... Read more

Incident date: Aug 19, 2025

11/2/2025- The forward collision warning and the automatic emergency braking system engaged and brought my vehicle to a complete stop in the middle of the road when there was no imminent danger of a forward collision occurring. My vehicle was rear ended by the vehicle behind me as a result of the su... Read more

Crash

Incident date: Aug 19, 2025

Crash

Incident date: Oct 1, 2023

1. **Component or System Failure:** - The malfunction occurred in the **automatic braking system** while the vehicle was in **snow mode**. The brakes engaged and locked the wheels, resulting in a loss of traction. - This system is available for inspection upon request to assess the failure, wh... Read more

Crash

Incident date: Dec 21, 2025

2021 Silverado 19,000 miles no indication of failure at a busy intersection about to go thru intersection and engines started knocking, multiple check engine lights on. Luckily got thru the intersection and to my place of residence which was very close by. Truck was towed to Chevy dealer. Dealer fou... Read more

Incident date: Dec 5, 2025

Low engine oil message keeps flashing after less than 2,000 miles of driver. Excessive oil consumption. Took vehicle to GMC dealership and it was confirmed that an engine replacement or replacement of the pistons and rings is necessary. Only 77,000 miles on the vehicle. My car is currently not a par... Read more

Incident date: Oct 7, 2024

As I was driving, the coolant low warning came on. Luckily I was able to pull over safely at a nearby gas station. I found that the coolant expansion tank was empty. The coolant was leaking from the plastic connector on the bleeder hose and was pooling on the top of the engine. There is a recall on... Read more

Incident date: Oct 7, 2024

i-Stop Malfunction. Engine not restarting after the hybrid system stalls engine at a stop.

Incident date: Oct 7, 2025

Initial Oil Change Visit: Brought leased vehicle under full warranty to the dealership for its first oil change. No issues were mentioned at this time. First Return (After 5 Minutes Driving): After leaving the dealership, warning lights and unusual sounds began within 5 minutes of driving. Returned ... Read more

Incident date: Aug 29, 2025

Car was hit

Crash

Incident date: Aug 12, 2025

Odometer Fraud. The contact purchased a 2014 Kia Soul. The contact discovered a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 92,000. It was later discovered that the mileage on the Title was 200,000.

Incident date: Aug 22, 2025

On the freeway TRANSMISSION FAILURE SERVICE light came on and the cars acceleration geared, had to immediately pull over on the side of the freeway, restarted the car with emergency lights to get out of the freeway. Vehicle would not accelerate much and the rpm was switching fast up and down. Check... Read more

Incident date: Jun 30, 2025

The power steering assist fault warning light came up and my steering wheel became hard to steer.

Incident date: Aug 22, 2025

Filled my tank with gas. Got into the vehicle and started if and could almost immediately smell gas in cabin. Thought maybe I got gas the wasn’t good. Refilled twice with premium gas and smell did not go away and you could then smell it outside of the vehicle as well. Very strong, drive it to my V... Read more

Incident date: May 15, 2025

I was driving on the expressway, attempted to brake and the brakes were stiff and would not go down to stop the vehicle. . Thankfully, I was able to glide over three lanes of traffic and exit the expressway and glide into a parking lot and drove around until the car came to a stop. No lights. No ... Read more

Incident date: Apr 16, 2024

I have a 2018 Mustang GT with the 10R80 transmission. The transmission started giving me problems like slamming and slipping while shifting and sometimes jumping in and out of gear when drinking in the highway.The problem came from an engineering is with the CDF Drum... Ford has updated the CDF Drum... Read more

Incident date: Jul 23, 2025

Have had 4Runner less than a month and brakes make a horrible load sound when pressing. The noise is worse when reversing. Have gone to toyota twice and said there is nothing that can be done. That they dont know what materia are the breaks done that are causing this. It is extremely dangerous as ex... Read more

Incident date: Jul 25, 2025

Chrome is peeling along perimeter of cup holder, and is razor sharp. While attempting to clean, sliced 2 fingers tips. This could be extremely dangerous to little children.

Incident date: Jul 17, 2025

The contact owns a 2016 Ford Explorer. The contact stated that while driving 65 MPH on the interstate, the passenger’s side keypad detached from the vehicle. The driver's side and passenger’s side keypads were loose before the failure occurred. There were no warning lights illuminated. The cont... Read more

Incident date: Jul 17, 2025

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle remotely, the vehicle failed to start. The contact stated that when the vehicle was started manually, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where ... Read more

Incident date: May 1, 2025

I am writing to file a formal complaint regarding a safety-related recall (H514/H536) issued by Jaguar Land Rover North America, LLC for my 2019 Jaguar I-PACE. While Jaguar acknowledged the defect and offered a vehicle repurchase, I believe their resolution places an unfair financial burden on me, t... Read more

Incident date: Jul 7, 2025

I was turning left from a side street onto a divided highway and stopped in the middle to wait for an opening in traffic. When one came I hit the gas and nothing happened. Pressed it again, to the floor and nothing happened. I then put the truck into reverse to back out of the way of traffic because... Read more

Incident date: Jul 9, 2025

At [XXX] on Tuesday [XXX] while driving our 2023 Ford Mustang Mach E GT eastbound in the left lane on [XXX] near the [XXX] intersection the car suddenly stopped. There was a second or two of multiple warning notices then the car instrument panel went blank. The car “bricked” as is known in Ele... Read more

Incident date: Jul 8, 2025

The vehicle warning indicator lights Electric Power Steering (EPS) fault light comes on and the vehicle becomes hard to steer while driving. The Stop/Start active light, Engine check/ malfunction light, service power steering light comes on and the vehicle shuts down when idling at a traffic light,... Read more

Incident date: Jul 1, 2025

After the update to the Polestar 2's software to version 3.6.4, which was released to fix the rear camera not working when in reverse, the rear camera still will not work on occasion. The vehicle has not been inspected, but can be if needed. There were no errors or warnings aside from the "Camera i... Read more

Incident date: May 2, 2025

Component or system that failed: Electric Drive System / Charging System / Software – repeated failure displaying “EV System Off” message, rendering vehicle inoperable. Description of incident: This is the second time within 30 days that my 2025 Nissan Ariya (VIN: [XXX] ) has completely shut ... Read more

Incident date: May 2, 2025

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was stuck in gear while accelerating from a stop. The contact stated that the vehicle failed to move. The brake and ABS warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the ... Read more

Showing 50 of 356 complaints.

NHTSA Safety Ratings, 2017 KIA SOUL

2017 Kia Soul SUV FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	14.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2017 KIA SOUL

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.6L 4-cyl, Automatic (S6) (Front-Wheel Drive)	25.0	30.0	27.0	Regular	$2,300
2.0L 4-cyl, Automatic (S6) (Front-Wheel Drive)	25.0	30.0	27.0	Regular	$2,300
1.6L 4-cyl, Manual 6-spd (Front-Wheel Drive)	24.0	30.0	27.0	Regular	$2,300
1.6L 4-cyl, Automatic (AM7) (Front-Wheel Drive)	26.0	31.0	28.0	Regular	$2,200

CO2 Emissions: 330.0 g/mile (Small Station Wagons)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2017 KIA SOUL

162 manufacturer communications from 82 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	39
110000 ELECTRICAL SYSTEM	22
350000 EQUIPMENT	15
010000 STEERING	11
070000 FUEL SYSTEM, GASOLINE	9
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE	6
356000 EQUIPMENT ADAPTIVE/MOBILITY	6
100000 POWER TRAIN	6

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped w

010000 STEERING

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indic

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification

010000 STEERING

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

160000 STRUCTURE

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

160100 STRUCTURE:CRITICAL FASTENERS

010000 STEERING

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022M

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

160000 STRUCTURE

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

160100 STRUCTURE:CRITICAL FASTENERS

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the ma

110000 ELECTRICAL SYSTEM

010000 STEERING

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

PITSTOP: SRS DTC B176200 AND/OR B168400 - This pitstop has been revised to include additional information. New/revised sections of this pitstop are indicated by a black bar in the margin area. This Pitstop provides information regarding a p

150000 SEAT BELTS

350000 EQUIPMENT

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft

060000 ENGINE AND ENGINE COOLING

PITSTOP: LOW OIL PRESSURE AT IDLE AFTER GAMMA 1.6L GDI SHORT BLOCK ENGINE REPLACEMENT - This bulletin provides information equipped with a Gamma 1.6L GDI regarding a 'low oil pressure' concern during engine idle on vehicles engine due to a

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY Kia Soul vehicles equipped with Nu 2.0L GDI SU

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: NU 2.0L GDI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2107) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a bla

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin provides the procedure to update the emissions-related logic of the Electronic Control Module (ECM) with an improved version on

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY Kia Soul vehicles equipped with N

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY K

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

SC251_POC: PROOF OF CORRECTION CARD

110000 ELECTRICAL SYSTEM

SC251_POC: PROOF OF CORRECTION CARD

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC251).

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

SC251_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

SC251_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

110000 ELECTRICAL SYSTEM

SC251_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides inform

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

PITSTOP: DTC P0011/ P0014/ P0016/ P0017 DUE TO INCORRECT CAMSHAFT RELUCTOR WHEEL CONFIGURATION - This Pitstop provides information on some 2010-2013MY Soul (AM), 2014-2019MY Soul (PS), and 2020~MY Soul (SK3) vehicles equipped with the engin

060000 ENGINE AND ENGINE COOLING

SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published (PI2107) titled "Nu 2.0L GDI - Knock Sensor Detection Sy

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

060000 ENGINE (PWS)

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped with 2.0-liter

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Product Improvement Campaign to perform a software update to the Engin

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign (PI2107).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign (PI2107).

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign (PI2107).

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: NU 2.0L GDI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2107) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

010000 STEERING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar

120000 EXTERIOR LIGHTING

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 7-SPEED DCT JUDDER INSPECTION AND DUAL CLUTCH ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the mar

010000 STEERING

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bul

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION - NU/GAMMA ENGINES - This bulletin provides information on diagnosing and/or repairing some 2012-2019MY Soul (AM/PS) vehicles (refer to table below for applicable engine), which may exhi

010000 STEERING

TECHNICAL SERVICE BULLETIN: 7-SPEED DCT JUDDER INSPECTION AND DUAL CLUTCH ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace Dual Clutch Assembly and upgrade the TCU on some 2016-2020MY Kia vehicles listed on the table

100000 POWER TRAIN

350000 EQUIPMENT

010000 STEERING

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

SC190 - EMISSION SERVICE CAMPAIGN -OWNER LETTER - This document is notice to owners advising that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative syst

070000 FUEL SYSTEM, GASOLINE

010000 STEERING

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

SC190 - EMISSION SERVICE CAMPAIGN - DEALER PRINCIPAL LETTER - This document is notice to dealer principals that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve ev

070000 FUEL SYSTEM, GASOLINE

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

SC190 - EMISSION SERVICE CAMPAIGN - DEALER PARTS AND SERVICE MANAGER LETTER - This document is notice to dealer parts and service managers advising that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to instal

Showing 100 of 162 bulletins.

NHTSA Safety Investigations, KIA SOUL

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Steering Shaft Separation

The Office of Defects Investigation (ODI) is aware of a single complaint on the subject vehicles that alleges the hand wheel became mechanically de-coupled from the road wheels when the intermediate steering shaft universal joint separated from the upper steering column.It appears that the intermedi... Read more

KIA SOUL - All Years Overview

Complete safety history for the KIA SOUL across all model years (2010, 2023).

34 Total Recalls

7,562 Total Complaints

1 Investigations

447 Reported Crashes

371 Reported Fires

10 Reported Deaths

KIA SOUL - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	0	21	View
2024	0	42	View
2023	4	90	View
2022	1	132	View
2021	2	314	View
2020	1	505	View
2019	1	198	View
2018	1	298	View
2017 (current)	1	356
2016	2	1,148	View
2015	4	1,223	View
2014	5	1,228	View
2013	3	868	View
2012	3	673	View
2011	3	271	View
2010	3	195	View

Other KIA Models

Model	Recalls	Complaints
SORENTO	188	13,593	View
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SORENTO HYBRID	62	159	View
SOUL EV	62	50	View
FORTE	56	3,494	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 KIA SOUL

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2017 KIA SOUL

Safety Technology

EPA Fuel Economy, 2017 KIA SOUL

Technical Service Bulletins, 2017 KIA SOUL

Most Affected Components

NHTSA Safety Investigations, KIA SOUL

KIA SOUL - All Years Overview

KIA SOUL - Year by Year

Other KIA Models