2017 KIA SOUL

1 recalls, 351 complaints - 162 TSBs - 5/5 safety rating

AIR BAGS

Defect Description

Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air ... Read more

Consequence

Air bags that do not deploy as intended can increase the risk of injury in a crash.

Remedy

Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.

410,619 vehicles affected

Manufacturer: Kia Motors America

Complaint Statistics

351 total complaints 25 crashes 6 fires 22 injuries

Top Reported Components

Component	Complaints
ENGINE	127
UNKNOWN OR OTHER	34
POWER TRAIN	34
ELECTRICAL SYSTEM	20
AIR BAGS	18
SERVICE BRAKES	17
STEERING	15
FUEL/PROPULSION SYSTEM	14
VEHICLE SPEED CONTROL	8
STRUCTURE:BODY	6

Incident date: Jun 11, 2026

The contact owns a 2017 Kia Soul. The contact stated that while driving approximately 65 MPH, a loud knocking sound was heard, and the vehicle's speed decreased to approximately 25 MPH. The contact was able to safely pull over into a parking lot. The vehicle was towed to the contact's residence. ... Read more

Incident date: Feb 23, 2026

I am experiencing a severe safety hazard with my 2018 F-150's 10R80 transmission. While accelerating, the transmission unexpectedly drops into neutral during the 2nd-to-3rd gear shift. The engine revs to the redline, then violently slams into gear, causing the truck to jerk forward unpredictably. Th... Read more

Incident date: May 14, 2026

The oil pump is exhibiting erratic oil pressure behavior, verified by certified BMW technicians. This behavior has been documented by BMW to indicate that the oil pump can fail without warning, leading to an Uncommanded Loss of Propulsion Angle. The sudden and unexpected loss of power-assisted steer... Read more

Incident date: May 14, 2026

2017 KIA SOUL, at approximately 87,000 miles began to show intermittent oil warning lights under regular G-loads pointing to oil starvation issues.Vehicle was taken to KIA Dealer for oil change. Dealer stated that possible oil consumption would trigger a need to return to dealer before the 1000 mile... Read more

Incident date: Dec 7, 2019

Engine experienced severe metallic knocking and loss of power. A certified Hyundai technician confirmed a FAILED Bearing Clearance Test (RO #354331). Hyundai Motor America is refusing to honor the Engine II Class Action Settlement warranty, citing internal code A99 because the vehicle was purchased ... Read more

Incident date: Dec 7, 2019

Upon taking my 2021 Rav4 Hybrid in for the rear traction motor cable corrosion recall (25TD01) on 5/7/2026, I was told there are no parts, no estimated arrival time, and therefore not even a rough estimate for a timeframe of repair. I was told that no one would inspect or evaluate the part in questi... Read more

Incident date: Dec 7, 2019

To Whom It May Concern, I am writing to formally address a serious issue regarding my recent service experience at Freeway Honda and the unfair handling of my case by American Honda concerning my Honda Civic (VIN: [XXX] ). On January 2, 2024, I brought my vehicle to Freeway Honda due to recurring ... Read more

Incident date: May 3, 2026

Ecm, p0303, yes, not yet, no, cel light before the car was brought to the dealership, 2019 Hyundai Sonata SE, 2.4L Theta II GDI. Perryville Hyundai IL refused applicable TSB in writing 5/4/26 despite active P0303 misfire, fuel-in-oil smell, crankcase pressure. I have Photos prove falsified multi-po... Read more

Incident date: May 3, 2026

The contact owns a 2012 Honda CR-V. The contact stated that while driving at 30 MPH approaching a red light, the rear trailing arm detached from the tire. No warning lights were illuminated. The driver was able to dive to a parking lot. The vehicle was transported on a trailer by her father. The fro... Read more

Incident date: May 3, 2026

The contact owns a 2016 Ford Escape. The contact received notification of NHTSA Campaign Number: 25v695000 (Back Over Prevention); however, the parts for the repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the remedy to be available. The bac... Read more

Incident date: Apr 21, 2026

My car had a software update last night. This morning, there is now a forced "feedback" prompt that comes on the information screen whenever I disengage the autopilot. This prompt grays out the rest of the screen and does not disappear until I manually select a feedback option. This forced prompt... Read more

Incident date: Dec 4, 2019

I bought a CPO lexus 2025 RX 350 in Jan 9, 2026. This car was lightly used in less than 3 months and right now it's around 7685 mileage. However, just with 3 months I purchased this car, the A/C stops cooling and the dealership said this is due to the condenser was damaged by small road stones where... Read more

Incident date: Feb 16, 2026

Trailer brakes and lights come and go. I start with having everything then loose brakes and lights when I’m driving. This is apparently a known issue that they have a fix for but I have never received anything about a recall.

Incident date: Mar 20, 2026

I am filing a safety complaint regarding a progressive engine defect. Beginning as early as 2019 (approximately 84,000 miles), I repeatedly reported excessive oil consumption and related engine concerns to authorized Audi dealerships. These complaints continued over several years. At no point was I... Read more

Incident date: Jan 15, 2026

While using the rear defrost my daughter smelled burning. Moments after the smell the rear window exploded. This is a sliding three part window and it shattered on the passenger side. My daughter was hit by the exploding glass.

1 injured

Incident date: Jan 15, 2026

Not sure if this is your typical safety issue. Voice activation button @ RH side of steering wheel failed approx. one month after vehicle purchase. This button allows one to call out, use GPS, vehicle functions, radio, etc "handsfree". Message @ infotainment screen stated "click here to purchase su... Read more

Incident date: Jan 15, 2026

Intermittent drivability issue involving the transmission during takeoff from a complete stop, most noticeable in heavy traffic and stop and go conditions. Vehicle shudders and lurches when accelerating from a dead stop, with a sensation similar to being hit from behind followed by abrupt engagement... Read more

Incident date: Jan 23, 2026

C4B 2017 Ram D2 DD DF DJ DP Hydraulic C / Not Available We are at Risk everyday Yes Confirmed Recall and Problem Yes inspected by Ram Dealer & CarMax The warning lights and the noise constantly goes off and they’ve been happening since a few days after we purchased the vehicle and the dealershi... Read more

Incident date: Aug 19, 2025

We took our Nissan for repair of recalled Headlights and was told they had no more headlight assemblies, they have to reorder. I got on waiting list. I called a couple of times to check on headlight shipment. Theni finally went back and they told me they stopped repairing headlight assemblies. I ke... Read more

Incident date: Dec 4, 2025

The contact owns a 2019 Acura RDX. The contact stated that after closing the hatchback of the vehicle, the contact's wife noticed that the rear window glass had shattered. The vehicle was not diagnosed or repaired. The contact related the failure to TSB: 22-014 (Rear Windshield Glass Shattering); ho... Read more

Incident date: Aug 19, 2025

11/2/2025- The forward collision warning and the automatic emergency braking system engaged and brought my vehicle to a complete stop in the middle of the road when there was no imminent danger of a forward collision occurring. My vehicle was rear ended by the vehicle behind me as a result of the su... Read more

Crash

Incident date: Oct 1, 2023

1. **Component or System Failure:** - The malfunction occurred in the **automatic braking system** while the vehicle was in **snow mode**. The brakes engaged and locked the wheels, resulting in a loss of traction. - This system is available for inspection upon request to assess the failure, wh... Read more

Crash

Incident date: Dec 21, 2025

2021 Silverado 19,000 miles no indication of failure at a busy intersection about to go thru intersection and engines started knocking, multiple check engine lights on. Luckily got thru the intersection and to my place of residence which was very close by. Truck was towed to Chevy dealer. Dealer fou... Read more

Incident date: Dec 5, 2025

The contact owns a 2013 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle stalled, with an abnormal knocking sound coming from the engine compartment. The check engine warning light was illuminated. The contact was able to restart the vehicle; however, the fa... Read more

Incident date: Oct 7, 2024

Infotainment system malfunctions, screen freezes or goes black when trying to use back up camera. CarPlay malfunctions regularly, Bluetooth fails to connect phone. Car changes temperature to Celsius frequently even changes back after reverting to Fahrenheit. Transmission has a juddering (skipping) ... Read more

Incident date: Oct 7, 2024

The contact owns a 2019 Ford Flex. The contact stated that the back-over prevention camera image was displayed upside down. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 24V951000 (Back Over Prevention). The local dealer was contacted, but the ... Read more

Incident date: Oct 7, 2025

Since purchasing this Subaru in 2017 there has been multiple incidents where the car battery drains overnight. Causing the car not to start due to a dead battery.

Incident date: Aug 29, 2025

Car was hit

Crash

Incident date: Aug 12, 2025

Vehicle: 2013 Audi RS5 Recall Reference: 37P1 / 37K8 (Transmission Control Module Software Update) After Audi performed the TCM software update for recall 37P1/37K8, my vehicle began displaying “Transmission Overheating – Please Drive Conservatively” warnings during normal driving, especially... Read more

Incident date: Aug 22, 2025

The frame on my 2010 Toyota Tacoma has developed severe perforation and rust-through. There are large holes in the frame, and the exhaust hanger has broken completely off the frame rail. The corrosion is spreading across multiple points, making the vehicle unsafe and at risk of structural failure wh... Read more

Incident date: Jun 30, 2025

At approximately 64,607 miles, my 2019 Toyota Highlander experienced a complete transmission failure. The vehicle had. been properly maintained. There were no warning lights prior to the failure. The transmission began making a high-pitched whining noise, followed by difficulty shifting. Research sh... Read more

Incident date: Aug 22, 2025

Piston ring failure. No oil in car and no leaks. P0301 code and knocking sound. Unable to drive.

Incident date: May 15, 2025

RAM has a bad design on MGU's, new ones and old ones are failing, whining, causing engine spudder and no movement at times. Can't purchase one because RAM has them on "Engineering HOLD". Therefore they no they have an issue, not offer a replacement. I have been advised if they become available I... Read more

Incident date: Apr 16, 2024

1 Brakes are making noise all times when in slow motion the brake paddle depressed ether is moving forward or reversing the repairs did not fix the problem. 1. Left Taillight show the when the vehicle is expose to water from rain or washed, evaporation and condensation will occur creating a film of ... Read more

Incident date: Jul 23, 2025

Axel failure. Took my trailer into the shop because the wheels were leaning inward and eating tires unevenly. The trailer mechanic said I had to replace both axels!! They were undersized from the manufacture. Extremely unsafe and very likely could have caused an accident while towing.

Incident date: Jul 25, 2025

We have experienced phantom AEB warnings and braking (60+ warnings w/o braking, around 10 brake activations) since owning the vehicle a little over a year now, purchased new. We took it into the dealer in May to have it addressed and they determined the AEB system was inoperable due to a defective f... Read more

Incident date: Jul 17, 2025

The contact owns a 2018 Ram 3500. The contact stated that while driving at an undisclosed speed, the ABS and traction control warning lights illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the ABS control module. The ABS pump was replaced. The contact stated that the f... Read more

Incident date: Jul 17, 2025

The contact owns a 2017 Ford Escape. The contact stated that while attempting to start the vehicle remotely, the vehicle failed to start. The contact stated that when the vehicle was started manually, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where ... Read more

Incident date: May 1, 2025

Left indicator button is randomly unresponsive, sometime it doesn’t work for up to a minute. This happened to me with my previous model x (bought back by tesla in a lemon case for the same issue), happened to me also in a loaner car they gave me while trying to fix this issue and now again in a re... Read more

Incident date: Jul 7, 2025

The contact owns a 2019 Hyundai Tucson. The contact stated that while at a red light, the missing key warning light illuminated. The check engine warning light illuminated. The hazard lights were independently deactivated. The contact became aware of an abnormal odor and smoke on the interior of the... Read more

Incident date: Jul 9, 2025

Reverse camera does not activate consistently. After installing 3.6.4, this issue is not resolved and the "camera temporarily unavailable" message is still being displayed.

Incident date: Jul 8, 2025

I have a 2019 Honda Insight that has had two previous air conditioner failures that were covered under an extended warranty that Honda issued for the compressor and condenser based on known problems with the system. The air conditioner, as of 6/2025, has again failed for the third time. The local de... Read more

Incident date: Jul 1, 2025

was driving at 40mph and vehicle turned off engine. Auto start stop was beeping and flashing. steering and braking was hindered (was manual) for a few seconds until the auto start stop turned the engine on again. Had car to dealer with other issues (dash resets) and they couldn't duplicate the issu... Read more

Incident date: May 2, 2025

Component or system that failed: Electric Drive System / Charging System / Software – repeated failure displaying “EV System Off” message, rendering vehicle inoperable. Description of incident: This is the second time within 30 days that my 2025 Nissan Ariya (VIN: [XXX] ) has completely shut ... Read more

Incident date: May 2, 2025

The contact owns a 2017 Ford Fusion. The contact stated that the vehicle was stuck in gear while accelerating from a stop. The contact stated that the vehicle failed to move. The brake and ABS warning lights were illuminated. The vehicle was towed to an independent mechanic, who determined that the ... Read more

Incident date: May 2, 2025

Incident date: Apr 17, 2025

Upon first cranking the vehicle, vehicle has excessive stuttering while accelerating after driving forward. Occurs after car is parked for 1 hour or more most often. Uphill, downhill, flat all the same. Acceleration causes stuttering for the first few minutes of operations. If you do not disable the... Read more

Incident date: Apr 17, 2025

The contact owns a 2022 Hyundai Palisade. The contact stated while the vehicle was parked and unoccupied, while attempting to close the front driver’s and passenger’s side doors, the contact became aware that the lower moldings had detached. A dealer was contacted. The vehicle was taken to the d... Read more

Incident date: Apr 23, 2025

The car would excelerate while in park. While I was pressing the brakes the car would jerk forward, it would not just quietly idle. While driving the car would randomly speed up or slow down. Sometime it would sound like it was going to shut off and start vibrating.

Incident date: May 15, 2024

The contact owns a 2015 Kia Optima. The contact stated that while driving 70 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle failed to restart. After a visual inspection, the contact observed an excessive amount of... Read more

Showing 50 of 351 complaints.

NHTSA Safety Ratings, 2017 KIA SOUL

2017 Kia Soul SUV FWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	14.7%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

EPA Fuel Economy, 2017 KIA SOUL

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
1.6L 4-cyl, Automatic (S6) (Front-Wheel Drive)	25.0	30.0	27.0	Regular	$2,300
2.0L 4-cyl, Automatic (S6) (Front-Wheel Drive)	25.0	30.0	27.0	Regular	$2,300
1.6L 4-cyl, Manual 6-spd (Front-Wheel Drive)	24.0	30.0	27.0	Regular	$2,300
1.6L 4-cyl, Automatic (AM7) (Front-Wheel Drive)	26.0	31.0	28.0	Regular	$2,200

CO2 Emissions: 330.0 g/mile (Small Station Wagons)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2017 KIA SOUL

162 manufacturer communications from 82 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
060000 ENGINE AND ENGINE COOLING	39
110000 ELECTRICAL SYSTEM	22
350000 EQUIPMENT	15
010000 STEERING	11
070000 FUEL SYSTEM, GASOLINE	9
061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE	6
356000 EQUIPMENT ADAPTIVE/MOBILITY	6
100000 POWER TRAIN	6

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: OWNER RENOTIFICATION (PI2107) - This document is the owner renotification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped w

010000 STEERING

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indic

110000 ELECTRICAL SYSTEM

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia now has an additional vehicle modification available for installation to help deter or thwart attempted thefts. This modification

010000 STEERING

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

160000 STRUCTURE

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

160100 STRUCTURE:CRITICAL FASTENERS

010000 STEERING

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: THEFT DETERRENT IGNITION CYLINDER PROTECTOR & DECAL INSTALLATION (CS2311) - This bulletin provides information to install a Theft Deterrent Ignition Cylinder Protector on certain 2010-2022M

012200 STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE

160000 STRUCTURE

115000 ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM

160100 STRUCTURE:CRITICAL FASTENERS

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the ma

110000 ELECTRICAL SYSTEM

010000 STEERING

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

PITSTOP: SRS DTC B176200 AND/OR B168400 - This pitstop has been revised to include additional information. New/revised sections of this pitstop are indicated by a black bar in the margin area. This Pitstop provides information regarding a p

150000 SEAT BELTS

350000 EQUIPMENT

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is now making steering wheel lock devices available directly to certain Kia vehicle owners. These devices can help deter a theft

060000 ENGINE AND ENGINE COOLING

PITSTOP: LOW OIL PRESSURE AT IDLE AFTER GAMMA 1.6L GDI SHORT BLOCK ENGINE REPLACEMENT - This bulletin provides information equipped with a Gamma 1.6L GDI regarding a 'low oil pressure' concern during engine idle on vehicles engine due to a

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY Kia Soul vehicles equipped with Nu 2.0L GDI SU

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: NU 2.0L GDI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2107) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a bla

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: NU 2.OL GDI SULEV ECU EMISSIONS LOGIC IMPROVEMENT (SC251) - This bulletin provides the procedure to update the emissions-related logic of the Electronic Control Module (ECM) with an improved version on

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY Kia Soul vehicles equipped with N

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2017-2019 MY K

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

SC251_POC: PROOF OF CORRECTION CARD

110000 ELECTRICAL SYSTEM

SC251_POC: PROOF OF CORRECTION CARD

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC251).

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

SC251_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

SC251_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

110000 ELECTRICAL SYSTEM

SC251_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides inform

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

PITSTOP: DTC P0011/ P0014/ P0016/ P0017 DUE TO INCORRECT CAMSHAFT RELUCTOR WHEEL CONFIGURATION - This Pitstop provides information on some 2010-2013MY Soul (AM), 2014-2019MY Soul (PS), and 2020~MY Soul (SK3) vehicles equipped with the engin

060000 ENGINE AND ENGINE COOLING

SUBSEQUENT REPAIR ACTION: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2107Y/Z) - This bulletin provides information related to the Technical Service Bulletin previously published (PI2107) titled "Nu 2.0L GDI - Knock Sensor Detection Sy

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

060000 ENGINE (PWS)

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Product Improvement Campaign to perform a software update on 2017-2019 MY Kia Soul vehicles equipped with 2.0-liter

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Product Improvement Campaign to perform a software update to the Engine Control Unit (ECU) to protect

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Product Improvement Campaign to perform a software update to the Engin

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign (PI2107).

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign (PI2107).

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

PRODUCT IMPROVEMENT CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Product Improvement Campaign (PI2107).

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: NU 2.0L GDI - KNOCK SENSOR DETECTION SYSTEM (KSDS) ECU LOGIC IMPROVEMENT (PI2107) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor D

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

061610 ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM):SOFTWARE

010000 STEERING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar

120000 EXTERIOR LIGHTING

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 7-SPEED DCT JUDDER INSPECTION AND DUAL CLUTCH ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the mar

010000 STEERING

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bul

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION - NU/GAMMA ENGINES - This bulletin provides information on diagnosing and/or repairing some 2012-2019MY Soul (AM/PS) vehicles (refer to table below for applicable engine), which may exhi

010000 STEERING

TECHNICAL SERVICE BULLETIN: 7-SPEED DCT JUDDER INSPECTION AND DUAL CLUTCH ASSEMBLY REPLACEMENT - This bulletin provides the procedure to replace Dual Clutch Assembly and upgrade the TCU on some 2016-2020MY Kia vehicles listed on the table

100000 POWER TRAIN

350000 EQUIPMENT

010000 STEERING

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

SC190 - EMISSION SERVICE CAMPAIGN -OWNER LETTER - This document is notice to owners advising that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporative syst

070000 FUEL SYSTEM, GASOLINE

010000 STEERING

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

SC190 - EMISSION SERVICE CAMPAIGN - DEALER PRINCIPAL LETTER - This document is notice to dealer principals that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve ev

070000 FUEL SYSTEM, GASOLINE

980000 UNKNOWN OR OTHER

060000 ENGINE AND ENGINE COOLING

SC190 - EMISSION SERVICE CAMPAIGN - DEALER PARTS AND SERVICE MANAGER LETTER - This document is notice to dealer parts and service managers advising that Kia Motors America, Inc. is conducting a Voluntary Emissions Service Campaign to instal

Showing 100 of 162 bulletins.

NHTSA Safety Investigations, KIA SOUL

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2010

Steering Shaft Separation

The Office of Defects Investigation (ODI) is aware of a single complaint on the subject vehicles that alleges the hand wheel became mechanically de-coupled from the road wheels when the intermediate steering shaft universal joint separated from the upper steering column.It appears that the intermedi... Read more

KIA SOUL - All Years Overview

Complete safety history for the KIA SOUL across all model years (2010, 2023).

34 Total Recalls

7,448 Total Complaints

1 Investigations

429 Reported Crashes

367 Reported Fires

7 Reported Deaths

KIA SOUL - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2025	0	18	View
2024	0	40	View
2023	4	86	View
2022	1	131	View
2021	2	299	View
2020	1	484	View
2019	1	191	View
2018	1	287	View
2017 (current)	1	351
2016	2	1,135	View
2015	4	1,216	View
2014	5	1,215	View
2013	3	862	View
2012	3	670	View
2011	3	270	View
2010	3	193	View

Other KIA Models

Model	Recalls	Complaints
SORENTO	188	13,593	View
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SORENTO HYBRID	62	159	View
SOUL EV	62	50	View
FORTE	56	3,494	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 KIA SOUL

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2017 KIA SOUL

Safety Technology

EPA Fuel Economy, 2017 KIA SOUL

Technical Service Bulletins, 2017 KIA SOUL

Most Affected Components

NHTSA Safety Investigations, KIA SOUL

KIA SOUL - All Years Overview

KIA SOUL - Year by Year

Other KIA Models