2021 KIA SORENTO

4 recalls, 367 complaints - 117 TSBs - 4/5 safety rating

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Defect Description

Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

Consequence

A fire increases the risk of injury.

Remedy

Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall wi... Read more

39,536 vehicles affected

Manufacturer: Kia America, Inc.

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

Consequence

Loss of drive power increases the risk of a crash.

Remedy

Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia... Read more

69,038 vehicles affected

Manufacturer: Kia America, Inc.

TRAILER HITCHES

Defect Description

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris a... Read more

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia cu... Read more

70,887 vehicles affected

Manufacturer: Kia America, Inc.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.

Consequence

A fuel leak increases the risk of a fire.

Remedy

Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.

21,575 vehicles affected

Manufacturer: Kia Motors America

Complaint Statistics

367 total complaints 9 crashes 4 fires 9 injuries

Top Reported Components

Component	Complaints
POWER TRAIN	94
ENGINE	58
ELECTRICAL SYSTEM	44
UNKNOWN OR OTHER	38
FUEL/PROPULSION SYSTEM	18
STEERING	14
SERVICE BRAKES	13
VEHICLE SPEED CONTROL	10
AIR BAGS	6
VISIBILITY/WIPER	6

Incident date: Aug 21, 2026

I own a 2021 Kia Sorento 2.5L Turbo AWD with approximately 150,000 miles. In the evening, while driving home after dinner with my daughter in the vehicle, I was traveling in the area of [XXX] and [XXX] when the vehicle displayed a “STOP SAFELY IMMEDIATELY” warning. The vehicle unexpectedly slowe... Read more

Incident date: Aug 21, 2026

Incident date: Jul 14, 2026

On XXX im driving my 2021 Kia Sorento sx it stalled while driving in the mist of traffic engine light comes on and I had my car towed contacted Kia of Bowie they are giving me a hassle contacted them because this is a safety issue from the beginning I have mentioned gas smell coming from the oil dip... Read more

Incident date: Jul 14, 2026

Car stalled July 14th car has been at Kia of Bowie and they are stalling g me and dont want to do the sarter recal and are asking me for $550 for a diagnostic that I should not pay for do to this safety recall ive been telling them from the start that there was a very strong gas smell coming from t... Read more

Incident date: Jul 14, 2026

Incident date: Jan 7, 2026

Vehicle: 2021 Kia SorentoCurrent Mileage: Over 100,000 miles (Original Owner) Description of Safety Defect & Failed Recall Remedy: Background: This vehicle is equipped with the 8-speed Dual-Clutch Transmission (DCT) and has suffered from severe slipping, jerking, and hesitation since delivery (at ... Read more

Incident date: Aug 13, 2026

The transmission pump on my transmission just went out randomly last week. The power in my car went into limp mode and the car won't drive properly now. The car was being driven at the time this happened, and my husband had to pull over, as the car wouldn't work. I had this looked at by an auto body... Read more

Incident date: Aug 14, 2026

The contact owns a 2021 Kia Sorento. The contact stated that while driving at an undisclosed speed, the vehicle failed to shift gear as intended, and the RPM was extremely elevated. The failure had occurred on several occasions. The contact pulled over, and the message "Possible Condition with the T... Read more

Incident date: Aug 15, 2026

On August 15, 2026, while operating my 2021 Kia Sorento, the transmission warning light came on and the vehicle displayed the following warning on the infotainment screen: “A possible condition with your Transmission Control System has been detected. Please press the SOS button on the rear view mi... Read more

Incident date: Aug 15, 2026

Incident date: Apr 1, 2026

The contact's fiancée owns a 2023 Honda Accord. The contact stated that the rear tires showed severe inner wear and damage due to a misalignment, requiring three sets of rear tires to be replaced within a year. The vehicle was taken to a dealer, who notified the manufacturer of the failure; however... Read more

Incident date: Apr 1, 2026

Regarding Nissan Safety Recall 24V-700 / Campaign R24B2. After the recall remedy was performed on my 2020 LEAF in June I experienced the "Service EV System" message during normal highway driving on 8/1/26. I have an invoice from the dealership that documented logged safety recall code P33ED along wi... Read more

Incident date: Jul 14, 2026

Vehicle experienced a complete electrical failure while driving. The vehicle is a 2012 Range Rover Sport. At approximately 25 mph, the engine shut off, all exterior and interior lights went out, and the steering wheel locked in the straight‑ahead position. I temporarily lost control of the vehic... Read more

Incident date: Jul 24, 2026

Car stalls when I’m at a red light, very dangerous

Incident date: Jul 24, 2026

Auto Idle Stop (AIS) system failed to restart engine after automatic shutdown at high elevation (~10,000 ft), following a long sustained incline. Vehicle had been driven through extreme heat (100°F+) in foothills prior to the climb, then ascended into cooler mountain air (~70°F). Coolant temperatu... Read more

Incident date: Jul 24, 2026

Incident date: Jul 11, 2026

The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked at the residence in the driveway, there was an abnormal cracking sound coming from outside the residence. The contact checked and became aware that the vehicle was on fire. The vehicle was unoccupied at the time.... Read more

Fire

Incident date: Jun 23, 2026

Our 2025 VW Altas had several engine lights come on at the same time after parking and would not shift out of neutral. Towed to the nearest VW for service and they stated it needed a transmission replacement. This vehicle had less than 16k miles.

Incident date: Jun 23, 2026

Bought my car in 2019. Was unaware of coolant intrusion problem on my vehicle. Check engine light came on and mechanic just quoted me $13,000 to fix.

Incident date: Jul 21, 2026

The infotainment screen randomly shuts off and displays the errors "Network communication lost" and "MOST Net Off". This has happened numerous times while in the middle of backing up and using the backup camera that normally displays on that screen. We took it to the dealership for repairs of the pr... Read more

Incident date: Jul 21, 2026

The contact owns a 2012 Chevrolet Camaro. The contact stated that while driving at an undisclosed speed and making a left turn, the contact’s knee hit the ignition key and the vehicle shutoff and drove over into an oncoming lane. The contact was able to restart the vehicle, and the vehicle was dri... Read more

Incident date: Jul 11, 2026

I had just bought the car from the Dealer and was to drive it back home. I got about 30 miles from the Dealership and the check engine light came on. It stated malfunction in the awd system so now on two wheel drive then it stated start control malfunction and finally hybrid system malfunction. I... Read more

Incident date: Jul 15, 2026

Driving and open areas or in town car will automatically break. Multiple times over 45 miles an hour and lock up the brakes then accelerate car has been in and out of the dealership 7 to 10 times1 time for 10 months straight. Vehicle collision lights have come on for side rear and front collisions w... Read more

2 injured

Incident date: Jul 15, 2026

My 2007 Honda CR-V was repaired under NHTSA Recall 23V-228 for corrosion in the rear frame at the trailing arm mount, a condition Honda's own filing says can allow the trailing arm to detach while driving. My vehicle received the support-brace remedy rather than a full structural repair. Since that ... Read more

Incident date: Mar 1, 2026

The contact owns a 2011 Dodge Charger. The contact stated that while driving at an undisclosed speed, the SRS alarm activated, and there was a short circuit in the front passenger’s side air bag. The contact associated the failure with NHTSA Campaign Number: 19V018000 (Air Bags); however, the VIN ... Read more

Incident date: Mar 1, 2026

The defect involves the outside side mirrors and the reverse-tilt function. When the vehicle is shifted into Reverse, a mirror normally tilts downward as designed. However, after shifting back into Drive or Park, the mirror intermittently fails to return to its previously stored driving position. So... Read more

Incident date: Mar 1, 2026

Incident date: Jul 13, 2026

A faulty fuel line above the engine needed to be replaced. The fuel line leaked enough to pool on top of the engine. I took the car to Porsche Irvine, they fixed it under warranty and mentioned that this was not unusual and they have seen this before in MY2022 Porsche 911 cars

Incident date: Jun 27, 2026

My 2018 Nissan Rogue CVT transmission has failed to accelerate on two separate occasions while driving. The vehicle would not respond when I pressed the gas pedal. The car was still running but would not accelerate. The issue resolved on its own both times. I currently have approximately 69,000 mile... Read more

Incident date: Jun 27, 2026

I own a 2020 Porsche Taycan 4S (in service Nov 2, 2020) with a performance+ HV battery. I am currently facing a third round of module replacements. The service chronology and detail is set forth in the attached e-mail I sent to Porsche and the attached service reports. The safety concern I have i... Read more

Incident date: Jun 27, 2026

Getting error message on and off last several weeks - "Shift into park" which does not allow the ignition to be turned off!! The only way to resolve this issue is to jiggle the gear shift or restart the car, changing gears and trying again. Sometimes it works on the second or third try! Frustrat... Read more

Incident date: Jan 1, 2024

Vehicle is a safety hazard my jeep compass stalks while driving or sitting in traffic without warning. After sitting at traffic lights jeep stutters and hesitates before going again. My 2022 compass has stalled on me a couple of different times since I have had it. The car is unsafe.

Incident date: Jun 8, 2026

Not due to recalls. My entire car was malfunctioning over the backup camera. Every system was being displayed on my dashboard as all lights were on. Turning signals and four ways would not work, my steering became tight and hard to turn.

Incident date: Jun 8, 2026

The infotainment system in my vehicle randomly crashes at various times and often happens when the vehicle is in reverse with the backup camera active which is a safety issue. Outside of the crashes, there are often lags/delays with the backup camera in the infotainment system.

Incident date: May 29, 2026

On [XXX] at approximately 700 miles on a 2024 Acura ZDX A-Spec AWD (VIN [XXX] ), the Collision Mitigation Braking System (CMBS) failed to engage during a collision event. The system did not provide forward collision warning and did not initiate automatic emergency braking before impact. The collisio... Read more

Crash

Incident date: Jan 27, 2025

Yes the steering wheels are coming loose on all these trucks. Customers are having to fix their own steering wheels because there are no recalls. I don't believe steering wheels should be coming loose. The only thing they've done to fix it is make it easier to fix on the newer models.

Incident date: Jan 27, 2025

My wife was stopped at a stop light traveling west from and appointment. When the light turned green she moved her foot from the brake to gas when all of the warning lights. It happened at the worst time possible during rush hour and we were fortunate that she was not hit by traffic. After the pol... Read more

Incident date: Jan 27, 2025

Car seem to misfire alot , having a lot of head gaskets issues aswell as turbo issues, 10s of 1000s of people like me are experiencing these common problems, taking so much money out of our pockets when its should be handle the correct way

Incident date: May 15, 2026

The contact owns a 2013 Ford Fusion. The contact stated that while steering the vehicle at various speeds, an abnormal, grinding sound would emit from the vehicle without warning. Upon investigation, the contact discovered that the vehicle was NHTSA Campaign Number: 23V162000(SERVICE BRAKES, HYDRAUL... Read more

Incident date: Feb 1, 2026

STICKY STEERING WHEN TRAVELING AT HIGHWAY SPEEDS

Incident date: Feb 1, 2026

2019 Ford Fusion with 82,362 miles- just told engine coolant leaking into the cylinder walls and engine replacement is needed. Dealer said Do not drive it! This is a known problem with this model and Ford has not recalled it. Ford is aware and have sent TS Bulletins to their service departments but ... Read more

Incident date: Apr 10, 2026

My car has under 6,000 mi on it. I bought it new and it has had this problem from the start. The TPMS alarms time after time. I go through all the routine of checking the tires and resetting the alarm system as per the manual. It might stay off for 10 mi or for 100 mi, but for sure it will come back... Read more

Incident date: Apr 10, 2026

Oil drains very fast even with regular oil changes and maintenance. The vehicle began shaking and then completely stopped with very little warning. Check engine light flashed for under 60 seconds then vehicle would not move forward on the highway creating a major safety hazard. Engine smelled hot an... Read more

Incident date: Apr 10, 2026

CMBS error again now having lane assist error

Incident date: Apr 27, 2025

While driving on interstate at highway speeds (70mph), the transmission experienced sudden downshift, which increased the engine RPMs to redline and rapidly decelerated the vehicle. Occupant safety was put at risk while other drivers were forced to quickly avoid collision due to our much slower spee... Read more

Incident date: Apr 27, 2025

Showing 50 of 367 complaints.

NHTSA Safety Ratings, 2021 KIA SORENTO

2021 Kia Sorento SUV FWD Later Release

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	4 / 5 ★★★★☆
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.9%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Standard
Lane Departure Warning	Standard

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2021 KIA SORENTO

117 manufacturer communications from 70 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	40
060000 ENGINE AND ENGINE COOLING	16
100000 POWER TRAIN	12
181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL	5
010000 STEERING	4
031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES	4
070000 FUEL SYSTEM, GASOLINE	3
118000 ELECTRICAL SYSTEM:SOFTWARE	3

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE NON-RESPONSIVE RADIO ICON (AM, FM, SXM) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: AVN 5.0 WIDE SCREEN FREEZING OR MAP DELAY WITH WIRED APPLE CARPLAY - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles to remedy an inaccurat

353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT

353610 EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 4WD COUPLING NOISE INSPECTION AND SNAP RING REPLACEMENT - This bulletin provides information to inspect for a knocking/clicking noise present in the rear of the vehicle during low-speed driving (25MPH or less) on

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: UNEVEN/SLIPPERY ROAD WARNING DISPLAYED ON INSTRUMENT CLUSTER - This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2023MY Kia vehicles (refer to model list on page

110000 ELECTRICAL SYSTEM

This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The a

350000 EQUIPMENT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 4WD COUPLING ACTUATOR ASSEMBLY REPLACEMENT - This bulletin provides information to replace the AWD coupling actuator assembly on some 2021-2023MY Kia AWD models listed on page 4. The affected vehicles may exhibit

010000 STEERING

PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chat

020000 SUSPENSION

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition s

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: DISPLAY AUDIO 2.0 VALUE SOFTWARE UPDATE FOR WIRELESS CARPLAY IMPROVEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in t

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

118000 ELECTRICAL SYSTEM:SOFTWARE

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start

110000 ELECTRICAL SYSTEM

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

110000 ELECTRICAL SYSTEM

PIT STOP: LOG FILE COLLECTION FOR AVN 5.0/W AND DISPLAY AUDIO 2.0 - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop contai

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

PITSTOP: PRECAUTIONS FOR WET 8-SPEED DCT: This Pitstop provides information related to the replacement of an 8-Speed Wet Dual Clutch Transmission (WDCT) assembly on some 2021-2023MY K5 (DL3a) and Sorento (MQ4a) vehicles, where the High Flow

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Mo

101000 POWER TRAIN:CLUTCH ASSEMBLY

TSB_TRA101_CLSD: TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - SA502 superseded by SA526, TSB CLOSED.

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis

060000 ENGINE AND ENGINE COOLING

PITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides inform

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a bl

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 8-SPEED DUAL CLUTCH TRANSMISSION (DCT) S/W LOGIC IMPROVEMENT (SA502) - This bulletin provides information to update the software logic of the A/T system on certain 2021-2023MY K5 (DL3a) and 2021-2

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 8-SPEED WDCT REPLACEMENT INSTRUCTIONS - This bulletin provides information to clear the line pressure information stored in the Transmission Control Module (TCM) prior to replacement of the reman transmission ass

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin provides the procedure to turn OFF the service reminder lamp, at the first service interval reminder alert that will display on the instrument cluster. The

110000 ELECTRICAL SYSTEM

PITSTOP: REAR OCCUPANT ALERT (ROA) W/REAR DOOR LOGIC - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides informatio

220000 SEATS

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: REAR CORNER RADAR UNIT BODY SEALER INSPECTION & REPAIR (SA503) - This bulletin provides information to inspect both rear (LH & RH) corner radar unit mounting body sealer surface on some 2021-2022M

160000 STRUCTURE

110000 ELECTRICAL SYSTEM

PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop pro

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: AIR INTAKE SYSTEM CLEANING, PCV VALVE & AIR FILTER REPLACEMENT DUE TO OIL CONTAMINATION - This bulletin provides information regarding the air intake system which may become contaminated with oil due to a faulty

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

110000 ELECTRICAL SYSTEM

PITSTOP: BATTERY DEALER (SHIPPING)/CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides informa

350000 EQUIPMENT

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: 8 SPEED WET DUAL CLUTCH TRANSMISSION (WDCT) JUDDER EVALUATION - This bulletin provides information to inspect for judder in the 8-speed Wet Dual Clutch Transmission (WDCT) and possibly replace the Dual Clutch Ass

101000 POWER TRAIN:CLUTCH ASSEMBLY

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

060000 ENGINE (PWS)

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

060000 ENGINE AND ENGINE COOLING

PITSTOP: POTENTIAL LOW OIL PRESSURE DUE TO FILTER DRAIN PLUG THAT WAS LEFT IN FILTER - Attention Dealership Service Managers, Service and Lube Techs, pay particular attention to this information. This Pitstop provides information regarding

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

356000 EQUIPMENT ADAPTIVE/MOBILITY

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2.5L GDI WITH MIL ON DTC P2074XX ECM LOGIC IMPROVEMENT (SA489A) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2021-2022MY So

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

TSB_FUE054_CLOSED: TECHNICAL SERVICE BULLETIN CLOSED

070000 FUEL SYSTEM, GASOLINE

TSB_FUE054_CLOSED: TECHNICAL SERVICE BULLETIN CLOSED

110000 ELECTRICAL SYSTEM

TSB_FUE054_CLOSED: TECHNICAL SERVICE BULLETIN CLOSED

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: 2.5L GDI WITH MIL ON DTC P2074XX ECM LOGIC IMPROVEMENT (SA489) - This bulletin provides the procedure to update the software logic of the Engine Control Module (ECM) system on some 2021-2022MY Sor

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

010000 STEERING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar

120000 EXTERIOR LIGHTING

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b

160000 STRUCTURE

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

PITSTOP: REAR OCCUPANT ALERT (ROA) WITH ULTRASONIC OPERATION - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides in

110000 ELECTRICAL SYSTEM

PITSTOP: FRONT RADAR SENSOR MOUNTING INSPECTION (PS704) - This pitstop provides information regarding front radar sensor alignment on 2014MY and later vehicles that may exhibit a warning light ON related to radar sensor alignment errors in

260000 FORWARD COLLISION AVOIDANCE

110000 ELECTRICAL SYSTEM

010000 STEERING

PIT STOP: DIAGNOSING HAPTIC MOTOR CONCERNS - This Pitstop provides information regarding a "Check Haptic Steering Wheel System" message displayed on the cluster on some 2021MY Sorento (MQ4a) vehicles, with DTC B247300 which may be related t

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE REMINDER SETTING RESET PROCEDURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin pr

010000 STEERING

110000 ELECTRICAL SYSTEM

PITSTOP: BATTERY DEALER / CUSTOMER MODE SWITCH - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This Pitstop provides information rega

110000 ELECTRICAL SYSTEM

PITSTOP: LOG FILE COLLECTION FOR AVN 5.0/W & DISPLAY AUDIO 2.0 - This Pitstop contains information regarding the log file collection procedure for 2020MY~ models equipped with AVN 5.0/W or Display Audio 2.0 head units.

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: COMBINATION TSB / SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: DATA COLLECTION: EXTRACT CALIFORNIA EMISSIONS DATA FROM ECU (DC21) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the mar

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: DISPLAY AUDIO 2.0 SOFTWARE UPDATE FOR WIRELESS CARPLAY ISSUE (SA460) - This bulletin provides the procedure to update the head unit software on some 2021MY K5 (DL3a), Sorento (MQ4a), and Sorento

031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

SC202_OWNR - Notice to owners of a Voluntary Service Campaign to replace the accelerator pedal assembly on some 2021 MY Sorento vehicles, produced from September 9, 2020 through December 3, 2020. When the shift lever is in the P (Park) posi

060000 ENGINE AND ENGINE COOLING

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

SC202_DP - Dealer Principal Letter - Notice to Dealer Principals of a Voluntary Service Campaign to replace the accelerator pedal assembly on some 2021 MY Sorento vehicles, produced from September 9, 2020 through December 3, 2020. When the

060000 ENGINE AND ENGINE COOLING

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

SC202_DSM - Dealer Service Manager Notice of a Voluntary Service Campaign to replace the accelerator pedal assembly on some 2021 MY Sorento vehicles, produced from September 9, 2020 through December 3, 2020. When the shift lever is in the P

060000 ENGINE AND ENGINE COOLING

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

181000 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

Showing 100 of 117 bulletins.

NHTSA Safety Investigations, KIA SORENTO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2016

Loss of Motive Power

On November 13, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23-019) to investigate allegations of loss of motive power relating to head gasket and/or head bolt failure in Model Year (MY) 2016-2017 Kia Sorento vehicles equipped with the 3.3 L Lambda II engine. W... hen the investigation was opened, ODI had received 13 Vehicle Owner Questionnaires (VOQs) related to reports of loss of motive power. In an information request letter dated November 30, 2023, ODI requested technical information and failure data relating to the alleged defect in the subject MY 2016-2017 Kia Sorento as well as several peer vehicle populations which share the 3.3 L engine. In its February 26, 2024, response to ODI’s information request, Kia provided 2022 customer complaints (including techline and field reports) and 1738 warranty claims representing 2411 unique vehicles within the subject vehicle population. Of the customer complaints provided by Kia, they identified only 53 unique allegations of a loss of motive power resulting from the alleged defect. Kia determined that the remaining reports were minor vehicle drivability or engine performance issues. ODI reviewed the information provided by Kia, along with additional VOQs submitted to NHTSA following the opening of the investigation. When eliminating duplicative reports across the data sources, the total number of allegations of loss of motive power relating to the alleged defect in the subject vehicles is 77, representing an incident report rate of 59 per 100,000 vehicles. The MY 2016 Kia Sorento exhibited both the highest overall complaint rate and loss of motive power report rate across all subject and peer vehicle populations, representing an incident report rate of 102 per 100,000 vehicles. Across all data sources, there are no allegations of crashes or fires relating to the alleged defect. The one injury incident reflected in the failure summary table above is related to a consumer who was reportedly burned (minor burn requiring medical attention) while attempting to remove the coolant reservoir cap following a loss of motive power event. In their response to ODI, Kia described that if the threads of a head bolt hole in the subject engine becomes damaged, the clamping force between the cylinder head and engine block can decrease in the area of the affected head bolt. Kia’s assessment of the alleged defect is that when the failure occurs, drivers are provided with numerous warning signs prior to a potential loss of motive power event. According to Kia, potential warning signs associated with this failure include coolant leak/consumption or noticeable coolant odor, engine oil leak/consumption, engine temperature gauge rising to “H” (hot), check engine light illuminating, engine cooling fan remaining on following the engine being shut off, HVAC system not functioning properly, unusual engine noise, difficulty starting the vehicle, and smoke/condensation emitting from the engine compartment or exhaust. Through both its review of the information provided by Kia and outreach to consumers, ODI confirmed that there is reasonable detectability present in the vast majority of occurrences of the alleged defect. To mitigate the alleged defect, Kia increased the engagement depth of the head bolt threads for all subject engines, beginning in May 2017. ODI’s analysis of the failure data demonstrates that this corrective action correlates with a much lower incident report rate for engines produced following the change (8 per 100,000 vehicles for the MY 2018-2020 Kia Sorento). In December 2023, Kia launched extended warranty campaign WTY035 covering failures associated with the alleged defect in the subject vehicle population through 15 years or 180,000 miles, whichever comes first. Through its investigation, ODI identified the following peer vehicle populations, which were produced prior to the corrective action and exhibit failure rates comparable to the subject vehicles: MY 2014-2015 Kia Sorento, MY 2015-2016 Kia Sedona, and MY 2014-2017 Kia Cadenza equipped with the 3.3 L engine. Through discussions with ODI during the investigation, Kia decided to launch extended warranty campaign WTY039 in May 2024, which covers these peer vehicle populations through 15 years or 180,000 miles, whichever comes first. Based on analysis of the failure data indicating a low incident report rate of loss of motive power for the alleged defect, and in consideration of the warning signs which frequently occur from head gasket and/or head bolt failure in the subject engines, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DP, Closed , Model Year: 2015

Engine Oil Pressure Switch Leak

In a letter dated September 30, 2021, Mr. Gerald James (the petitioner) requested that NHTSA conduct an investigation of the Model Year (MY) 2015-2017 Kia Sorento equipped with 3.3L V6 ?Lambda? engines for ?severe oil leaks? from the oil pressure switch (OPS) that could ?lead to engine failure? with... little warning to the driver. Mr. James based this request on his own experience and data found in NHTSA?s Vehicle Owner Questionnaire (VOQ) database. NHTSA reviewed the material cited by the petitioner, information submitted by Kia, NHTSA?s testing, and other pertinent information in NHTSA databases.On November 12, 2021, ODI opened Defect Petition DP21-002 to evaluate the petitioner?s request. ODI performed an analysis that included evaluation of the petitioner?s vehicle, searches of ODI complaints from vehicle owners, non-dealer field reports, manufacturers? supplemental information relating to design of the component, and component testing performed by ODI.On December 16, 2021, ODI and Kia North America performed a joint inspection on the petitioner?s vehicle. ODI and Kia agreed the OPS was leaking oil and observed oil in the crevices atop the engine block. The vehicle received a new replacement OPS and was delivered back to the petitioner. The original part that was removed from the subject vehicle was retained by ODI for further analysis.As of December 30, 2022, for the MY 2015-2017 Kia Sorento population of 161,519 vehicles with 3.3L engine, NHTSA reviewed internal data and has identified no consumer complaints or field reports in its database, with unique Vehicle Identification Numbers (VIN), citing engine failure or stalling related to the petition?s allegation of defective OPS. When combined with the supplemental warranty and technical analysis from the manufacturer, field report and customer complaint data in response to the Information Request letter sent, NHTSA identified no unique VINs alleging engine failure or stalls caused by OPS leaking on the subject vehicles named in the petition.On April 4, 2022, the Vehicle Research and Test Center (VRTC) performed testing of the petitioner?s component (OPS) based on testing protocol consistent with Kia?s specifications for the subject vehicle. The testing involved the petitioner?s original OPS in a controlled system to replicate the subject vehicle?s oil pressure, flow, and temperature. VRTC determined that a vehicle would have to miss more than a dozen oil change intervals to reach low engine oil capacity. Testing also revealed the OPS would operate, as manufacturer intended, illuminating the vehicle?s MIL to alert the driver of lower oil pressure.In April of 2022, Kia North America issued a warranty extension that extended the coverage of the Oil Pressure Switch from 5 years/60,000 miles to 15 years/150,000 miles on MY 2014-2018 Sorento, MY 2014-2016 Cadenza, and MY 2015-2018 Sedona vehicles, all equipped with the 3.3L Lambda engine. The extended warranty coverage includes diagnosis, repair, and applies to customers experiencing engine oil leaking from the engine or if the engine oil pressure warning light stays illuminated after the engine is turned on.After a thorough review of the material submitted by the petitioner, information already in NHTSA's possession, testing performed by VRTC, technical information provided by Kia, the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that an engine failure due to the alleged defect is likely and does not warrant a formal investigation. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be publiRead more

PE, Closed , Model Year: 2011

Headlight Failure

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on seventy-four Vehicle Owner Questionnaires (VOQs) reporting headlight failures on model year (MY) 2011-2013 KIA Sorento vehicles.In its response to ODI's June 25, 2020, information request letter (portions of w... hich were submitted under request for confidentiality), Kia Motor America (Kia) provided design details of the headlight system showing that each headlight circuit is independently powered by the Smart Junction Box (SJB), a power control module. Kia claimed that the design minimizes the chance of both headlights failing simultaneously due to a headlight connector defect, a component located downstream of the SJB. Kia also advised that the SJB contains a safety feature designed to monitor power consumption for each headlight circuit; if excessive current is being demanded by either headlight the SJB will open the circuit (i.e., stop supplying current). Lastly Kia presented testing showing that the maximum headlight connector temperature achieved prior to the SJB opening the circuit was below the autoignition temperature of the plastic material the connector housing is made of, which Kia maintains eliminates the potential for a fire originating from an electrically overheated headlight connector. In its review of all available data, ODI determined that the majority of both VOQ and Kia customer complaints (1,339 reports in total) involved the loss or dimming of a single low beam headlight assembly caused primarily by a poor or overheated connector terminal located at the headlight. In some cases the failures were momentary in nature (i.e., flickering) with the headlights coming back on without driver intervention. A minority of VOQs and Kia complaints (the 196 Other reports) alleged simultaneous (and persistent) loss of both low beam headlights, and in most cases the driver was able to take an action (e.g., toggle the headlight switch, or use the ON rather than the AUTO setting on the headlight switch) to reinstate the low beam headlights. The high beam headlights were not seen to be affected and were available for drivers to use as alternate lighting.ODI did not identify any crashes or injuries, nor any fire incidents caused by a headlight related defect. While some VOQ and Kia reports alleged or indicated a fire occurrence, the incidents were found to involve melting or smells/odors due to thermal overheating of the plastic headlight connector housing, rather than an open flame fire.ODI notes that in April 2019, Kia initiated a 10 years/unlimited mileage warranty extension program to replace the headlight connector for MY 2011-2013 Sorento vehicles.Based on this analysis, a safety-related defect has not been identified at this time, and ODI is closing the investigation. This does not constitute a finding by the Agency that a safety-related defect is not present; the Agency will take further action if warranted by additional information received.The reference (ODI) numbers for the VOQs cited above are included in the downloadable version of this closing resume available at NHTSA.gov.Read more

EA, Closed , Model Year: 2011

Panoramic Glass Sunroof Breakage

The investigation focused on spontaneous breakage (fracture) of the panoramic sunroof (sunroof) on MY 2011-2013 Kia Sorento vehicles. The sunroof is constructed of tempered glass (often referred to as ?safety glass?), which, when broken, crumbles into granular chunks rather than splintering into jag... ged shards. The failure summary above shows NHTSA reports identified by the Office of Defects Investigation (ODI), and reports submitted by Kia from start of production of the subject MY 2011-2013 Kia Sorento through October 8, 2019, the date of ODI's last request for Kia data.Reports of sunroof failures typically occurred while the vehicle was in motion and often described a loud noise when the fracture occurred. If the sunshade is closed when the sunroof fractures, the particles are contained, otherwise the particles can drop into the passenger compartment.Reported injuries generally were minor in nature, such as nicks and cuts that often occurred when complainants were cleaning-up glass particles post-incident. No crash incidents have been identified, and complaints display a declining trend since 2014.During EA14-002, ODI requested and obtained failure data for the subject vehicles, the MY 2014 Sorento (which used a similar sunroof from a different supplier), and other peer Kia products (Optima and Sportage).ODI also requested and obtained failure data for peer vehicles produced by Hyundai, Ford, Nissan, and Volkswagen and failure reports through a General Order NHTSA issued to 13 OEMs (including Kia) in April 2016.This produced a significant volume of data upon which ODI bases this closing. NHTSA's Vehicle Research and Test Center (VRTC) also conducted testing on the subject sunroofs in an attempt to better understand potential hazards.In its responses to ODI, Kia states it has continuously monitored sunroof failure allegations throughout this investigation, and that the only consistently identified cause is external impact from foreign objects. Kia notes that the sunroof complies with the applicable Federal Motor Vehicle Safety Standards for glazing, and that it has not identified a manufacturing defect or assembly process error despite significant investigative efforts. Kia maintains that the field data supports its conclusion that an unreasonable risk to motor vehicle safety does not exist, citing a comparatively moderate failure rate, low injury risk posed by tempered glass, and the lack of an identified defect mechanism. Kia further notes it has received no reports of crashes due to driver distraction related to roof failure events, nor is NHTSA aware of any such reports.NHTSA's April 2016 General Order requested data on vehicles with panoramic glass sunroofs greater than 0.5 square meters in area. The response identified 97 distinct models produced over 11 model years totaling some 10 million vehicles. Over 4,000 sunroof fractures were reported (none of which alleged a crash due to driver distraction) forming a high to low frequency continuum by model.While the subject vehicles were at the high end of the spectrum, they were not the highest.Through its analysis of the information obtained to date, ODI has not identified sufficient evidence of a safety-related defect in the subject sunroof. This includes the absence of any suggestive trends by region, seasonality, date of production, or vehicle age, together with the minor nature of the alleged injuries and the lack of crash allegations in the subject or any of the peer vehicles. Accordingly, the investigation is closed. ODI will take further actions if warranted by new evidence. The reference numbers for the ODI failure reports cited above, as well as additiRead more

PE, Closed , Model Year: 2011

Panoramic Sunroof Breakage

On October 21, 2013 the Office of Defects Investigation (ODI) opened PE13-035 in order to further examine claims that the sunroof would spontaneously break on 2011-2013 Kia Sorento vehicles.The majority of these claims occurred while the vehicle was in motion.Glass shattering while driving may distr... act the driver, and the resulting glass particles which enter the passenger compartment may injure occupants.To date, ODI has received a total of 26 reports of sunroof breakage on the subject vehicles. Of those, 24 occurred while the vehicle was in motion.There were also four (4) injury incident reports for minor cuts/scratches. Kia submitted a total of 123 field incidents related to sunroof breakage in response to ODI's information request. Of this number, ODI identified 78 unique vehicle identification numbers (VINs), with 9 matching ODI complaint vehicles.Sixty of the submitted reports occurred while the vehicle was in motion.Fourteen (14) of the submitted reports alleged minor cuts/scratches from falling glass.Kia also submitted a total of 101 warranty and goodwill claims for sunroof replacement, of which 86 unique VINs were identified.Kia stated in its response that their field inspections identified only one potential cause for the sunroof breakage - external impacts from rocks or other foreign objects encountered while the vehicle was in motion.In the other instances, no evidence of a defect was found, however, Kia's inspection results were inconclusive as to a cause for the breakage.Kia advises that the Sorento sunroofs also have a greater surface area than many other vehicles, potentially making them more susceptible to road debris strikes.While ODI recognizes that the Sorento may be more at risk due to its larger impact area, the rate of ODI reported incidents is concerning.Thus, the investigation has been upgraded toan Engineering Analysis (EA14-002) to further analyze the scope, frequency, and consequence of these failures.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10345933, 10410440, 10432904, 10453957, 10466987, 10478778, 10492886, 10502219, 10508983, 10514388, 10531972, 10534883, 10553341, 10555931, 10556212, 10562460, 10562516, 10563779, 10564555, 10567351, 10568629, 10572959, 10575487, 10583122, 10583626, 10584650Read more

PE, Closed , Model Year: 2003

Fuel Spill During Refueling

Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the gro... Read more

EA, Closed , Model Year: 2007

Air Bag Occupant Classification System

The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that... Read more

PE, Closed , Model Year: 2007

AIR BAG OCS

KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETI... Read more

KIA SORENTO - All Years Overview

Complete safety history for the KIA SORENTO across all model years (2003, 2026).

79 Total Recalls

14,060 Total Complaints

8 Investigations

576 Reported Crashes

486 Reported Fires

14 Reported Deaths

KIA SORENTO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	8	View
2025	3	128	View
2024	2	57	View
2023	3	208	View
2022	6	290	View
2021 (current)	4	367
2020	1	191	View
2019	2	632	View
2018	3	340	View
2017	4	1,041	View
2016	8	1,635	View
2015	3	964	View
2014	6	1,379	View
2013	5	1,298	View
2012	5	1,208	View
2011	8	2,077	View
2010	2	3	View
2009	3	79	View
2008	3	319	View
2007	4	224	View
2006	1	382	View
2005	0	457	View
2004	0	341	View
2003	1	421	View

Other KIA Models

Model	Recalls	Complaints
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SOUL	66	7,233	View
SOUL EV	62	50	View
SORENTO HYBRID	62	159	View
FORTE	56	3,494	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2021 KIA SORENTO

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2021 KIA SORENTO

Safety Technology

Technical Service Bulletins, 2021 KIA SORENTO

Most Affected Components

NHTSA Safety Investigations, KIA SORENTO

KIA SORENTO - All Years Overview

KIA SORENTO - Year by Year

Other KIA Models