2017 KIA SORENTO

4 recalls, 1,041 complaints - 331 TSBs - 5/5 safety rating

TRAILER HITCHES

Defect Description

Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris a... Read more

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia cu... Read more

70,887 vehicles affected

Manufacturer: Kia America, Inc.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi... Read more

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

71,653 vehicles affected

Manufacturer: Kia Motors America

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Kia Motors America (Kia) is recalling certain 2017 Sorento vehicles equipped with 3.3L engines. The engine crankshaft may have been improperly heat treated and may fail.

Consequence

If the crankshaft fails, the engine will stall, increasing the risk of a crash. A failed crankshaft also increases the risk of a fire.

Remedy

Kia will notify owners, and dealers will inspect the crankshaft, and, as necessary, replace the engine sub assembly, free of charge. The recall began November 6, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC153.

62 vehicles affected

Manufacturer: Kia Motors America

ELECTRICAL SYSTEM

Defect Description

Kia Motors America (Kia) is recalling certain model year 2016-2017 Sorento vehicles manufactured October 27, 2014, to August 25, 2016, and 2017 Sportage vehicles manufactured December 10, 2015, to August 26, 2016. The affected vehicles are equipped with an accessory trailer hitch wiring harness tha... Read more

Consequence

If the trailer brake lights stay illuminated while being used, other drivers may be confused, increasing the risk of a crash.

Remedy

Kia will notify owners, and dealers will replace the trailer tow hitch harness, free of charge. The recall began January 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC142.

10,212 vehicles affected

Manufacturer: Kia Motors America

Complaint Statistics

1,041 total complaints 49 crashes 32 fires 40 injuries

Top Reported Components

Component	Complaints
ENGINE	232
UNKNOWN OR OTHER	111
ELECTRICAL SYSTEM	111
STEERING	83
EXTERIOR LIGHTING	82
POWER TRAIN	72
SERVICE BRAKES	37
FUEL/PROPULSION SYSTEM	36
AIR BAGS	27
VEHICLE SPEED CONTROL	26

Incident date: Jul 7, 2026

In early July, my vehicle's check engine light turned on. I took it to a reputable local mechanic in Sachse, Texas, who had the vehicle for approximately two weeks. He was unable to determine the cause of the issue but informed me that there was an existing recall and that the dealership should be a... Read more

Incident date: Mar 1, 2025

The contact owns a 2017 Kia Sorento. The contact stated that the vehicle experienced excessive oil consumption. The vehicle was inspected several times; however, no oil leaks were found. The contact stated that while driving 30 MPH, the vehicle shuddered, and the check engine warning light illuminat... Read more

Incident date: Mar 1, 2025

Incident date: Jul 7, 2026

Vehicle steers with more resistance to the left but very loose and easy to the right. Dealership diagnosed that a new steering column is required. Kia also issued a new vehicle limited warranty extension on the motor driven power steering. I believe the warranty extension should apply; however, deal... Read more

Incident date: Aug 6, 2026

I am writing to file a formal complaint against Kia America, Inc. regarding the mishandling of a warranty repair dispute for my 2017 Kia Sorento (VIN [XXX]). This complaint documents a pattern of misinformation, unreturned communications, and unprofessional conduct by Kia representatives that has le... Read more

Incident date: Aug 6, 2026

Incident date: Aug 8, 2026

My kids and I were driving when my engine started making a loud noise. I pulled over and turned it off for a few minutes then I turned it back on. It worked for another mile or so then started making the noise again and died while I was driving at about 55-60 miles an hr. I was able to pull over, pu... Read more

Incident date: Aug 7, 2026

Steering wheel airbag failed to inflate

Crash 1 injured

Incident date: Jul 14, 2026

The contact owns a 2021 Chevrolet Tahoe. The contact stated that the air bag and SRS warning lights were intermittently illuminated. The vehicle was taken to a dealer and the battery was replaced; however, the failure persisted. The vehicle was taken back to the dealer, where it was diagnosed and de... Read more

Incident date: Jul 31, 2026

Engine failure while driving on the highway. Jeep dealership confirmed failure due to a cylinder 4 misfire. Spark plug in cylinder 4 porcelain came out of the plug and resulted in damaging the pistons and valves. My family's safety was put at risk because we were driving on a highway and suddenly t... Read more

Incident date: Jul 15, 2026

On my 2023 GMC Yukon, XL the infotainment screen freezes and you have no access to any vehicle information, including rearview camera. This issue appeared three months after I purchased a vehicle in 2023 and was taken to the dealership confirmed the issue, but said the resolution was to do a hard re... Read more

Incident date: Jun 12, 2026

2023 Cadillac Escalade, 6.2L V8 (RPO L87). Subject of Recall 25V-274 and NHTSA investigation RQ26-001. Over the past year, this vehicle has been out of the shop only about 90 days total. The rest of the year it has been in dealer service at GM/Cadillac dealerships for a recurring, undiagnosed loss-... Read more

Incident date: Jun 12, 2026

Incident date: Jul 26, 2026

The contact owns a 2014 Nissan Rogue. While washing the vehicle, the contact became aware that the rear control arms were extremely rusted. The contact stated that the control arm on the driver’s side was completely rusted and was separated from the weld. The vehicle was taken to a dealer where it... Read more

Incident date: Jan 8, 2026

a week ago I was backing up and this truck is supposed to be equipped with a "REAR CROSS TRAFFIC BRAKINGF – When in Reverse, the system warns of detected cross-traffic approaching in either direction and provides alerts and hard emergency braking to help reduce the severity or help avoid collisi... Read more

Incident date: Apr 30, 2026

There’s a safety recall issue on the backup camera it has gone out. It keeps saying backup camera unavailable.

Incident date: Feb 16, 2023

Electrical issues: Media screen blacks out/glitches including speakers. Gear switch "Dial" will move on its own and park itself. Switching from "Drive to Park". "Transmission not in park" on dash , Lights on dash for engine 4x

Incident date: Jun 28, 2026

Got into the Truck on Thursday 7/2/26. When I shut my door I heard what sounded like something falling out of the bed of the truck. When I got out to investigate I realized the back glass of the truck had shattered and was laying in the bed of the truck. There was no indication of vandalism, the gla... Read more

Incident date: Jun 28, 2026

The low beam headlight projector lens has degraded to the point of being extremely unsafe and therefore unable to drive at night. Repair for the defective headlight is costly and should be addressed by Honda/Acura as it is a HUGE safety concern. Acura recalled/replaced the defective lens on the 201... Read more

Incident date: Jun 12, 2026

Tesla model y is experiencing a front passenger airbag sensor failure (OCS) covered by factory bulletin SB-23-20-002 alongside TMPS and EAEB alerts. Tesla corporate resolutions is refusing to fix these safety system failures with out charging $1400 out-of-pocket, citing warranty expired.

Incident date: Jun 25, 2026

The manufacturer-installed 40kWh replacement battery has suffered an internal high-voltage isolation short to the vehicle chassis (Codes P0AA6/P31E7), creating an immediate fire and shock hazard. The component failed just 2 years after installation in 2024. Nissan is refusing to repair this severe s... Read more

Incident date: Jun 16, 2026

1. The L87 Engine Loss of Propulsion failed and is available for inspection at the service department at Power Swain Chevrolet dealership, Fayetteville, NC. 2. I, other vehicles, cyclists, and pedestrians were at risk. That vehicle could have come down on the highway, causing a vehicle pileup, which... Read more

Incident date: Jun 16, 2026

Incident date: May 9, 2026

Turned on car in garage and sounded like it was in gear but wouldn’t shift into any gear and all the warning lights in the dash came on. Had to be pulled out of garage by tow truck and towed to dealership where it has been since May 12.

Incident date: May 9, 2026

When going a higher speed on freeway, steering “sticks” when on curves. This problem was recalled for 2023-2025 Honda CRV’s, but the same problem is happening with 2022’s.

Incident date: May 1, 2026

Jan 2026 I was driving into my workplace that is an inclined driveway. Released pressure from gas pedal and telluride began accelerating despite release of gas pedal. I ended up going through the building and lots of damage to both vehicle and building. After it was repaired there were two more inst... Read more

Crash

Incident date: May 1, 2026

Crash

Incident date: Jan 31, 2026

I am submitting this complaint in reference to NHTSA Defect Petition DP26001, opened March 6, 2026, investigating loss of all-wheel drive capability in 2021-2023 Acura TLX vehicles due to interfacing spline failure between the transmission and the power takeoff unit (transfer case). I am the owner ... Read more

Incident date: May 2, 2026

As I was easing my 2024 BMW i4 xDrive40 onto Church Street from a cross street on May 11, 2026, my car suddenly accelerated and crashed into the car in front of me. The acceleration was "un-commanded." The accident occured a bit before 2:20 pm. Driving conditions were ideal. I had the car in E... Read more

Crash

Incident date: May 2, 2026

Crash

Incident date: May 18, 2026

Steering gear box. UNKNOWN. For some time now I've noticed that my steering has been acting very unusual on a straight away. I would describe it as a sticky feeling. Just checking, have your ever heard of this on Hondas? Could this possibly be a safety issue?

Incident date: May 12, 2026

The Driver side Daytime Running Light (DRL) has stopped working. This is not a replaceable bulb, an entire head lamp assembly must be purchased, its also not really a user replaceable item. It involves removing the from bumper cover an other body parts. Im reporting this because this is a common occ... Read more

Incident date: May 12, 2026

No collision warning; completely break failed. Vehicle had some fuel leakage which was fixed on May-21-2026 and break was failed on May-22-2026 which caused due to this repair. It was a major accident and my car got total due to this. I need full refund of my car; same amount when I bought this car... Read more

Crash 2 injured

Incident date: Mar 30, 2026

Unintended acceleration, brakes unable to stop vehicle. Almost hit a car stopped at red light. I was able steer right avoiding hitting the stopped car and quickly put the car in neutral and then applied the brakes again. I was able to drive home another 10 miles. I had the car towed on 5/18/2026 to ... Read more

Incident date: May 15, 2026

Driving down road in early afternoon at about 35 mph. Car began to run rough (jutter) then almost immediately stalled. The car’s engine icon appeared on the screen along with verbiage indicating service engine soon. After about 3-5 minutes, I started the car and drove it directly into a parking lo... Read more

Incident date: May 8, 2026

Rpm Royalty a rental car company located at [XXX] has been renting out a rebuilt 488 Ferrari with no functional airbags. This is a serious safety risk INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Incident date: May 8, 2026

The contact owns a 2024 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part required to complete the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer conf... Read more

Incident date: Mar 22, 2026

Incident Details: While traveling on MD-152 (Mountain Road) in Fallston, MD, the vehicle suffered a sudden and complete loss of motive power without any prior warning or dashboard indicators. There were no warning lights, no temperature spikes, and no mechanical noises before the engine seized. This... Read more

Incident date: Apr 14, 2026

The contact owns a 2019 Ford Ranger. The contact stated that while driving at an undisclosed speed, the vehicle hesitated, and the transmission was shifting hard. Additionally, the vehicle vibrated abnormally while shifting from 1st to 3rd gear. The vehicle was taken to the dealer, where the TCM was... Read more

Incident date: Mar 25, 2026

The contact owns a 2009 Jeep Wrangler. The contact received notifications of NHTSA Campaign Numbers: 10V236000 (Service Brakes, Hydraulic), 16V290000 (Air Bags), and 18V021000 (Air Bags); however, the parts required to complete the recall repairs were not available. The contact stated that the deale... Read more

Incident date: Mar 25, 2026

While driving at 55 mph in normal drive mode, the power train lost power and the car slowed. I depressed the accelerator pedal further, but the car continued to slow for several seconds before accelerating normally

Incident date: Apr 3, 2026

2011 abs system module it’s supposed to go back to default and it didn’t and the brakes completely stop working my car didn’t want to start and there’s no light nor abs light no check engine light no code comes out to warn that the brakes are not working I have 119000 ABS module failure Brak... Read more

Incident date: Apr 3, 2026

Fuel tanks shields have rotted. I have researched this and it appears that the reason this problem occurs is because of a process called galvanic corrosion. The fuel tank shield is bolted onto an aluminum heat shield, and the pairing of these two different metals accelerates the corrosion. Land Rove... Read more

Incident date: Feb 14, 2026

Front axle bolt on passenger side loosed and the entire wheel can move over one inch from side to side

Incident date: Apr 4, 2026

The contact owns a 2021 Chevrolet Tahoe. The contact stated that while at a red light, the accelerator pedal was depressed; however, the vehicle stalled. The check engine warning light was illuminated. The contact researched and was made aware of an unknown NHTSA recall; however, the VIN was not und... Read more

Incident date: Feb 14, 2026

3rd time driving our Volvo on the road and having the automatic emergency brake engage too early or in this instance, with no vehicle in front of us. We have been dealing with issues related to the safety systems and error messages in our Volvo related to “blind spot”, “automatic emergency ... Read more

Incident date: Feb 14, 2026

Front axle bolt on passenger side loosed and the entire wheel can move over one inch from side to side

Incident date: Apr 4, 2026

On or about Feb10 2026 near [XXX] heading North I experienced an commanded accelerator input. I was stopping for a light on a section of the road where I always lose connection with the apple carplay in the vehicle. I suspect that there is an illegal radio jammer being used. On this particular ... Read more

Incident date: Mar 5, 2026

The contact owns a 2018 Dodge Durango. The contact stated that while driving approximately 20 MPH on the highway, the vehicle stalled. The electronic stability control(ESC) warning light was illuminated. The vehicle was restarted. However, on other occasions, when the vehicle stalled, the contact w... Read more

Incident date: Mar 5, 2026

Driving around 60 mph and car flashed BRAKE on dash like it was to close to other vehicle and locked up brakes. Immediately went back to normal.

Showing 50 of 1,041 complaints.

NHTSA Safety Ratings, 2017 KIA SORENTO

2017 Kia Sorento SUV AWD

Category	Rating
Overall Rating	5 / 5 ★★★★★
Frontal Crash	5 / 5 ★★★★★
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	5 / 5 ★★★★★
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	15.0%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	Optional
Lane Departure Warning	Optional

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2017 KIA SORENTO

331 manufacturer communications from 202 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	67
060000 ENGINE AND ENGINE COOLING	67
010000 STEERING	24
350000 EQUIPMENT	24
070000 FUEL SYSTEM, GASOLINE	16
100000 POWER TRAIN	16
118000 ELECTRICAL SYSTEM:SOFTWARE	12
356000 EQUIPMENT ADAPTIVE/MOBILITY	10

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1802Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: VOLTAGE REGULATOR PERFORMANCE ENHANCEMENT (SA278) CLOSED - This revised bulletin is now closed. This bulletin provided the procedure to increase the torque on the voltage regulator screws on some

120000 EXTERIOR LIGHTING

TECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provides infor

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form that was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matter prior to the warranty extens

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle's engine in 2016-2017 MY Sore

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY035).

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs rela

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for certain repairs related to the vehicle' engine in

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: INHIBITOR SWITCH REPLACEMENT (SA317B/C) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. T

100000 POWER TRAIN

120000 EXTERIOR LIGHTING

WARRANTY EXTENSION: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento v

110000 ELECTRICAL SYSTEM

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chat

020000 SUSPENSION

010000 STEERING

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin has been revised to include additional information. New/revised sections of this

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition s

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN CUSTOMER SATISFACTION: KIA GENUINE REMOTE START CONTROL MODULE UPGRADE FOR ANTI-THEFT LOGIC COMPATIBILITY (CS2310) - This bulletin provides information to update the software logic in the Kia Genuine Remote Start

100000 POWER TRAIN

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

120000 EXTERIOR LIGHTING

WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification advising that Kia is extending the New Vehicle Limited Warranty coverage, to all owners, for the multi-function switch assembly on 2016-2017 MY Sorento vehicle

114800 ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS

TECHNICAL SERVICE BULLETIN: MULTIFUNCTION SWITCH REPAIR - This bulletin provides information associated with the 'Multifunction Switch Warranty Extension Program' (WTY031) to repair the multifunction switch knob on 2016-2018MY Soren

121000 EXTERIOR LIGHTING:HEADLIGHTS

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

120000 EXTERIOR LIGHTING

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is a Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension (WTY031).

110000 ELECTRICAL SYSTEM

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is a Question and Answer Guide containing the most frequently asked questions regarding the Warranty Extension (WTY031).

120000 EXTERIOR LIGHTING

110000 ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped with 2.0L Turbo

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: THETA 2.0L T-GDI ECU LOGIC IMPROVEMENT (SC260) - This bulletin provides the procedure to update the emissions-related software logic of the Electronic Control Module (ECM) with an improved version on ce

060000 ENGINE AND ENGINE COOLING

350000 EQUIPMENT

SC260_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

110000 ELECTRICAL SYSTEM

SC260_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

070000 FUEL SYSTEM, GASOLINE

SC260_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

350000 EQUIPMENT

SC260_POC: PROOF OF CORRECTION CARD

110000 ELECTRICAL SYSTEM

SC260_POC: PROOF OF CORRECTION CARD

070000 FUEL SYSTEM, GASOLINE

SC260_POC: PROOF OF CORRECTION CARD

110000 ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the Voluntary Emissions Service Campaign (SC260).

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY K

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign on certain 2016-2018 MY Kia Sorento vehicles equipped wit

070000 FUEL SYSTEM, GASOLINE

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin provides the procedure to upgrade the software logic of the Integrated Body Control Unit (IBU) or Body Control Mo

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bulletin provi

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: MAINTENANCE REMINDER FEATURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.This bulletin provides inform

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supp

210000 TRAILER HITCHES

TECHNICAL SERVICE BULLETIN: TRAILER HITCH ACCESSORY FUSE REQUIREMENT - This bulletin provides information regarding the trailer hitch accessory installation on some 2016-2020MY Sorento (UMa) vehicles. Note that the Kia trailer hitch accesso

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN OIL PRESSURE SWITCH (OPS) REPLACEMENT - This bulletin provides information regarding the replacement of the Oil Pressure Switch associated with the 'Warranty Extension Program' (WTY026) on some 2014-2018MY vehicle

070000 FUEL SYSTEM, GASOLINE

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia is conducting a Voluntary Emissions Service Campaign to install an auxiliary evaporative canister in your vehicle to ensure

060000 ENGINE AND ENGINE COOLING

SC234_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporat

070000 FUEL SYSTEM, GASOLINE

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals that Kia is conducting a Voluntary Emissions Service Campaign to install an Auxiliary Canister Kit to improve evaporat

060000 ENGINE AND ENGINE COOLING

070000 FUEL SYSTEM, GASOLINE

060000 ENGINE AND ENGINE COOLING

SC234_POC: PROOF OF CORRECTION CARD

070000 FUEL SYSTEM, GASOLINE

SC234_POC: PROOF OF CORRECTION CARD

070000 FUEL SYSTEM, GASOLINE

SC234_STKR: VOLUNTARY EMISSIONS SERVICE CAMPAIGN COMPLETION STICKER

060000 ENGINE AND ENGINE COOLING

070000 FUEL SYSTEM, GASOLINE

060000 ENGINE AND ENGINE COOLING

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: 2.4L GDI AUXILIARY CANISTER KIT INSTALLATION (SC234) - This bulletin provides the procedure for the installation of an add-on auxiliary canister on some 2016-2018MY Sorento (UMa) vehicles equipped with

070000 FUEL SYSTEM, GASOLINE

VOLUNTARY EMISSIONS SERVICE CAMPAIGN: 2.0L T-GDI AUXILIARY CANISTER KIT INSTALLATION (SC201) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the marg

060000 ENGINE AND ENGINE COOLING

PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. So

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: REIMBURSEMENT FORM - This document is a Reimbursement Request form for 14-18 MY Sorento customers which was mailed with the customer letter advising them to submit the form if they had paid for repairs for this same matt

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the owner notification that Kia is extending the New Vehicle Limited Warranty coverage for repairs that may be necessary to address an Oil Pressure Switch leak in 2014-2018 MY Sorent

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: DEALER PARTS AND SERVICE MANAGER MEMO - This document is the announcement to the dealer Parts and Service Managers of the warranty extension program for WTY026. Kia is extending the New Vehicle Limited Warranty coverage

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: DEALER PRINCIPAL MEMO - This document is the announcement to the dealer principals of the warranty extension program for WTY026. Kia is extending the New Vehicle Limited Warranty coverage for the repairs related to the O

060000 ENGINE AND ENGINE COOLING

WARRANTY EXTENSION: QUESTION AND ANSWER - This document is the Question and Answer Guide containing the most frequently asked questions regarding the warranty extension (WTY026).

110000 ELECTRICAL SYSTEM

PITSTOP: INSTRUMENT CLUSTER REPLACEMENT AND MILEAGE SETTING WITH KDS - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This pitstop pro

110000 ELECTRICAL SYSTEM

TECHNICAL SERVICE BULLETIN: MDPS WARNING LAMP DIAGNOSTIC INSPECTION & SINGLE PARTS REPLACEMENT - This bulletin provides information regarding the diagnosis of Motor Driven Power Steering (MDPS), also known as Electronic Power Steering (EPS)

010000 STEERING

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

010000 STEERING

WARRANTY EXTENSION: OWNER NOTIFICATION - This document is the notification to owners of the warranty extension program for WTY023. Kia is extending the New Vehicle Limited Warranty coverage for repairs related to the Motor Driven Power Stee

060000 ENGINE (PWS)

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

Showing 100 of 331 bulletins.

NHTSA Safety Investigations, KIA SORENTO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2016

Loss of Motive Power

On November 13, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23-019) to investigate allegations of loss of motive power relating to head gasket and/or head bolt failure in Model Year (MY) 2016-2017 Kia Sorento vehicles equipped with the 3.3 L Lambda II engine. W... hen the investigation was opened, ODI had received 13 Vehicle Owner Questionnaires (VOQs) related to reports of loss of motive power. In an information request letter dated November 30, 2023, ODI requested technical information and failure data relating to the alleged defect in the subject MY 2016-2017 Kia Sorento as well as several peer vehicle populations which share the 3.3 L engine. In its February 26, 2024, response to ODI’s information request, Kia provided 2022 customer complaints (including techline and field reports) and 1738 warranty claims representing 2411 unique vehicles within the subject vehicle population. Of the customer complaints provided by Kia, they identified only 53 unique allegations of a loss of motive power resulting from the alleged defect. Kia determined that the remaining reports were minor vehicle drivability or engine performance issues. ODI reviewed the information provided by Kia, along with additional VOQs submitted to NHTSA following the opening of the investigation. When eliminating duplicative reports across the data sources, the total number of allegations of loss of motive power relating to the alleged defect in the subject vehicles is 77, representing an incident report rate of 59 per 100,000 vehicles. The MY 2016 Kia Sorento exhibited both the highest overall complaint rate and loss of motive power report rate across all subject and peer vehicle populations, representing an incident report rate of 102 per 100,000 vehicles. Across all data sources, there are no allegations of crashes or fires relating to the alleged defect. The one injury incident reflected in the failure summary table above is related to a consumer who was reportedly burned (minor burn requiring medical attention) while attempting to remove the coolant reservoir cap following a loss of motive power event. In their response to ODI, Kia described that if the threads of a head bolt hole in the subject engine becomes damaged, the clamping force between the cylinder head and engine block can decrease in the area of the affected head bolt. Kia’s assessment of the alleged defect is that when the failure occurs, drivers are provided with numerous warning signs prior to a potential loss of motive power event. According to Kia, potential warning signs associated with this failure include coolant leak/consumption or noticeable coolant odor, engine oil leak/consumption, engine temperature gauge rising to “H” (hot), check engine light illuminating, engine cooling fan remaining on following the engine being shut off, HVAC system not functioning properly, unusual engine noise, difficulty starting the vehicle, and smoke/condensation emitting from the engine compartment or exhaust. Through both its review of the information provided by Kia and outreach to consumers, ODI confirmed that there is reasonable detectability present in the vast majority of occurrences of the alleged defect. To mitigate the alleged defect, Kia increased the engagement depth of the head bolt threads for all subject engines, beginning in May 2017. ODI’s analysis of the failure data demonstrates that this corrective action correlates with a much lower incident report rate for engines produced following the change (8 per 100,000 vehicles for the MY 2018-2020 Kia Sorento). In December 2023, Kia launched extended warranty campaign WTY035 covering failures associated with the alleged defect in the subject vehicle population through 15 years or 180,000 miles, whichever comes first. Through its investigation, ODI identified the following peer vehicle populations, which were produced prior to the corrective action and exhibit failure rates comparable to the subject vehicles: MY 2014-2015 Kia Sorento, MY 2015-2016 Kia Sedona, and MY 2014-2017 Kia Cadenza equipped with the 3.3 L engine. Through discussions with ODI during the investigation, Kia decided to launch extended warranty campaign WTY039 in May 2024, which covers these peer vehicle populations through 15 years or 180,000 miles, whichever comes first. Based on analysis of the failure data indicating a low incident report rate of loss of motive power for the alleged defect, and in consideration of the warning signs which frequently occur from head gasket and/or head bolt failure in the subject engines, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DP, Closed , Model Year: 2015

Engine Oil Pressure Switch Leak

In a letter dated September 30, 2021, Mr. Gerald James (the petitioner) requested that NHTSA conduct an investigation of the Model Year (MY) 2015-2017 Kia Sorento equipped with 3.3L V6 ?Lambda? engines for ?severe oil leaks? from the oil pressure switch (OPS) that could ?lead to engine failure? with... little warning to the driver. Mr. James based this request on his own experience and data found in NHTSA?s Vehicle Owner Questionnaire (VOQ) database. NHTSA reviewed the material cited by the petitioner, information submitted by Kia, NHTSA?s testing, and other pertinent information in NHTSA databases.On November 12, 2021, ODI opened Defect Petition DP21-002 to evaluate the petitioner?s request. ODI performed an analysis that included evaluation of the petitioner?s vehicle, searches of ODI complaints from vehicle owners, non-dealer field reports, manufacturers? supplemental information relating to design of the component, and component testing performed by ODI.On December 16, 2021, ODI and Kia North America performed a joint inspection on the petitioner?s vehicle. ODI and Kia agreed the OPS was leaking oil and observed oil in the crevices atop the engine block. The vehicle received a new replacement OPS and was delivered back to the petitioner. The original part that was removed from the subject vehicle was retained by ODI for further analysis.As of December 30, 2022, for the MY 2015-2017 Kia Sorento population of 161,519 vehicles with 3.3L engine, NHTSA reviewed internal data and has identified no consumer complaints or field reports in its database, with unique Vehicle Identification Numbers (VIN), citing engine failure or stalling related to the petition?s allegation of defective OPS. When combined with the supplemental warranty and technical analysis from the manufacturer, field report and customer complaint data in response to the Information Request letter sent, NHTSA identified no unique VINs alleging engine failure or stalls caused by OPS leaking on the subject vehicles named in the petition.On April 4, 2022, the Vehicle Research and Test Center (VRTC) performed testing of the petitioner?s component (OPS) based on testing protocol consistent with Kia?s specifications for the subject vehicle. The testing involved the petitioner?s original OPS in a controlled system to replicate the subject vehicle?s oil pressure, flow, and temperature. VRTC determined that a vehicle would have to miss more than a dozen oil change intervals to reach low engine oil capacity. Testing also revealed the OPS would operate, as manufacturer intended, illuminating the vehicle?s MIL to alert the driver of lower oil pressure.In April of 2022, Kia North America issued a warranty extension that extended the coverage of the Oil Pressure Switch from 5 years/60,000 miles to 15 years/150,000 miles on MY 2014-2018 Sorento, MY 2014-2016 Cadenza, and MY 2015-2018 Sedona vehicles, all equipped with the 3.3L Lambda engine. The extended warranty coverage includes diagnosis, repair, and applies to customers experiencing engine oil leaking from the engine or if the engine oil pressure warning light stays illuminated after the engine is turned on.After a thorough review of the material submitted by the petitioner, information already in NHTSA's possession, testing performed by VRTC, technical information provided by Kia, the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that an engine failure due to the alleged defect is likely and does not warrant a formal investigation. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be publiRead more

PE, Closed , Model Year: 2011

Headlight Failure

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on seventy-four Vehicle Owner Questionnaires (VOQs) reporting headlight failures on model year (MY) 2011-2013 KIA Sorento vehicles.In its response to ODI's June 25, 2020, information request letter (portions of w... hich were submitted under request for confidentiality), Kia Motor America (Kia) provided design details of the headlight system showing that each headlight circuit is independently powered by the Smart Junction Box (SJB), a power control module. Kia claimed that the design minimizes the chance of both headlights failing simultaneously due to a headlight connector defect, a component located downstream of the SJB. Kia also advised that the SJB contains a safety feature designed to monitor power consumption for each headlight circuit; if excessive current is being demanded by either headlight the SJB will open the circuit (i.e., stop supplying current). Lastly Kia presented testing showing that the maximum headlight connector temperature achieved prior to the SJB opening the circuit was below the autoignition temperature of the plastic material the connector housing is made of, which Kia maintains eliminates the potential for a fire originating from an electrically overheated headlight connector. In its review of all available data, ODI determined that the majority of both VOQ and Kia customer complaints (1,339 reports in total) involved the loss or dimming of a single low beam headlight assembly caused primarily by a poor or overheated connector terminal located at the headlight. In some cases the failures were momentary in nature (i.e., flickering) with the headlights coming back on without driver intervention. A minority of VOQs and Kia complaints (the 196 Other reports) alleged simultaneous (and persistent) loss of both low beam headlights, and in most cases the driver was able to take an action (e.g., toggle the headlight switch, or use the ON rather than the AUTO setting on the headlight switch) to reinstate the low beam headlights. The high beam headlights were not seen to be affected and were available for drivers to use as alternate lighting.ODI did not identify any crashes or injuries, nor any fire incidents caused by a headlight related defect. While some VOQ and Kia reports alleged or indicated a fire occurrence, the incidents were found to involve melting or smells/odors due to thermal overheating of the plastic headlight connector housing, rather than an open flame fire.ODI notes that in April 2019, Kia initiated a 10 years/unlimited mileage warranty extension program to replace the headlight connector for MY 2011-2013 Sorento vehicles.Based on this analysis, a safety-related defect has not been identified at this time, and ODI is closing the investigation. This does not constitute a finding by the Agency that a safety-related defect is not present; the Agency will take further action if warranted by additional information received.The reference (ODI) numbers for the VOQs cited above are included in the downloadable version of this closing resume available at NHTSA.gov.Read more

EA, Closed , Model Year: 2011

Panoramic Glass Sunroof Breakage

The investigation focused on spontaneous breakage (fracture) of the panoramic sunroof (sunroof) on MY 2011-2013 Kia Sorento vehicles. The sunroof is constructed of tempered glass (often referred to as ?safety glass?), which, when broken, crumbles into granular chunks rather than splintering into jag... ged shards. The failure summary above shows NHTSA reports identified by the Office of Defects Investigation (ODI), and reports submitted by Kia from start of production of the subject MY 2011-2013 Kia Sorento through October 8, 2019, the date of ODI's last request for Kia data.Reports of sunroof failures typically occurred while the vehicle was in motion and often described a loud noise when the fracture occurred. If the sunshade is closed when the sunroof fractures, the particles are contained, otherwise the particles can drop into the passenger compartment.Reported injuries generally were minor in nature, such as nicks and cuts that often occurred when complainants were cleaning-up glass particles post-incident. No crash incidents have been identified, and complaints display a declining trend since 2014.During EA14-002, ODI requested and obtained failure data for the subject vehicles, the MY 2014 Sorento (which used a similar sunroof from a different supplier), and other peer Kia products (Optima and Sportage).ODI also requested and obtained failure data for peer vehicles produced by Hyundai, Ford, Nissan, and Volkswagen and failure reports through a General Order NHTSA issued to 13 OEMs (including Kia) in April 2016.This produced a significant volume of data upon which ODI bases this closing. NHTSA's Vehicle Research and Test Center (VRTC) also conducted testing on the subject sunroofs in an attempt to better understand potential hazards.In its responses to ODI, Kia states it has continuously monitored sunroof failure allegations throughout this investigation, and that the only consistently identified cause is external impact from foreign objects. Kia notes that the sunroof complies with the applicable Federal Motor Vehicle Safety Standards for glazing, and that it has not identified a manufacturing defect or assembly process error despite significant investigative efforts. Kia maintains that the field data supports its conclusion that an unreasonable risk to motor vehicle safety does not exist, citing a comparatively moderate failure rate, low injury risk posed by tempered glass, and the lack of an identified defect mechanism. Kia further notes it has received no reports of crashes due to driver distraction related to roof failure events, nor is NHTSA aware of any such reports.NHTSA's April 2016 General Order requested data on vehicles with panoramic glass sunroofs greater than 0.5 square meters in area. The response identified 97 distinct models produced over 11 model years totaling some 10 million vehicles. Over 4,000 sunroof fractures were reported (none of which alleged a crash due to driver distraction) forming a high to low frequency continuum by model.While the subject vehicles were at the high end of the spectrum, they were not the highest.Through its analysis of the information obtained to date, ODI has not identified sufficient evidence of a safety-related defect in the subject sunroof. This includes the absence of any suggestive trends by region, seasonality, date of production, or vehicle age, together with the minor nature of the alleged injuries and the lack of crash allegations in the subject or any of the peer vehicles. Accordingly, the investigation is closed. ODI will take further actions if warranted by new evidence. The reference numbers for the ODI failure reports cited above, as well as additiRead more

PE, Closed , Model Year: 2011

Panoramic Sunroof Breakage

On October 21, 2013 the Office of Defects Investigation (ODI) opened PE13-035 in order to further examine claims that the sunroof would spontaneously break on 2011-2013 Kia Sorento vehicles.The majority of these claims occurred while the vehicle was in motion.Glass shattering while driving may distr... act the driver, and the resulting glass particles which enter the passenger compartment may injure occupants.To date, ODI has received a total of 26 reports of sunroof breakage on the subject vehicles. Of those, 24 occurred while the vehicle was in motion.There were also four (4) injury incident reports for minor cuts/scratches. Kia submitted a total of 123 field incidents related to sunroof breakage in response to ODI's information request. Of this number, ODI identified 78 unique vehicle identification numbers (VINs), with 9 matching ODI complaint vehicles.Sixty of the submitted reports occurred while the vehicle was in motion.Fourteen (14) of the submitted reports alleged minor cuts/scratches from falling glass.Kia also submitted a total of 101 warranty and goodwill claims for sunroof replacement, of which 86 unique VINs were identified.Kia stated in its response that their field inspections identified only one potential cause for the sunroof breakage - external impacts from rocks or other foreign objects encountered while the vehicle was in motion.In the other instances, no evidence of a defect was found, however, Kia's inspection results were inconclusive as to a cause for the breakage.Kia advises that the Sorento sunroofs also have a greater surface area than many other vehicles, potentially making them more susceptible to road debris strikes.While ODI recognizes that the Sorento may be more at risk due to its larger impact area, the rate of ODI reported incidents is concerning.Thus, the investigation has been upgraded toan Engineering Analysis (EA14-002) to further analyze the scope, frequency, and consequence of these failures.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10345933, 10410440, 10432904, 10453957, 10466987, 10478778, 10492886, 10502219, 10508983, 10514388, 10531972, 10534883, 10553341, 10555931, 10556212, 10562460, 10562516, 10563779, 10564555, 10567351, 10568629, 10572959, 10575487, 10583122, 10583626, 10584650Read more

PE, Closed , Model Year: 2003

Fuel Spill During Refueling

Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the gro... Read more

EA, Closed , Model Year: 2007

Air Bag Occupant Classification System

The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that... Read more

PE, Closed , Model Year: 2007

AIR BAG OCS

KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETI... Read more

KIA SORENTO - All Years Overview

Complete safety history for the KIA SORENTO across all model years (2003, 2026).

79 Total Recalls

14,060 Total Complaints

8 Investigations

576 Reported Crashes

486 Reported Fires

14 Reported Deaths

KIA SORENTO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	8	View
2025	3	128	View
2024	2	57	View
2023	3	208	View
2022	6	290	View
2021	4	367	View
2020	1	191	View
2019	2	632	View
2018	3	340	View
2017 (current)	4	1,041
2016	8	1,635	View
2015	3	964	View
2014	6	1,379	View
2013	5	1,298	View
2012	5	1,208	View
2011	8	2,077	View
2010	2	3	View
2009	3	79	View
2008	3	319	View
2007	4	224	View
2006	1	382	View
2005	0	457	View
2004	0	341	View
2003	1	421	View

Other KIA Models

Model	Recalls	Complaints
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SOUL	66	7,233	View
SOUL EV	62	50	View
SORENTO HYBRID	62	159	View
FORTE	56	3,494	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2017 KIA SORENTO

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2017 KIA SORENTO

Safety Technology

Technical Service Bulletins, 2017 KIA SORENTO

Most Affected Components

NHTSA Safety Investigations, KIA SORENTO

KIA SORENTO - All Years Overview

KIA SORENTO - Year by Year

Other KIA Models