2012 KIA SORENTO

5 recalls, 1,208 complaints - 364 TSBs - 4/5 safety rating

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE

Defect Description

Kia America, Inc. (Kia) is recalling certain 2010-2019 Borrego, 2014-2016 Cadenza, 2010-2013 Forte, Forte Koup, Sportage, 2015-2018 K900, 2011-2015 Optima, 2011-2013 Optima Hybrid, Soul, 2012-2017 Rio, 2011-2014 Sorento, and 2010-2011 Rondo vehicles. The Hydraulic Electronic Control Unit (HECU) may... Read more

Consequence

An engine compartment fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the HECU fuse, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed November 14, 2023. Owner notification letters were mailed March 29, 2... Read more

1,730,192 vehicles affected

Manufacturer: Kia America, Inc.

ENGINE

Defect Description

Kia Motors America (Kia) is recalling certain 2012-2013 Sorento, 2012-2015 Forte and Forte Koup, 2011-2013 Optima Hybrid, 2014-2015 Soul, and 2012 Sportage vehicles. An engine compartment fire can occur while driving.

Consequence

An engine compartment fire increases the risk of injury.

Remedy

Kia will notify owners, and dealers will inspect the engine compartment for fuel and/or engine oil leaks, perform an engine test and make any repairs, including engine replacement, as necessary, free of charge. In addition, Kia dealers will update the Knock Sensor Detection System (KSDS) software, ... Read more

294,756 vehicles affected

Manufacturer: Kia Motors America

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

Kia Motors America (Kia) is recalling certain 2011-2017 Optima, 2012-2017 Sorento and 2011-2018 Sportage vehicles that previously received an engine replacement under recall number 17V-224, warranty, or the Knock Sensor Detection System (KSDS) Product Improvement Campaign. The high pressure fuel pi... Read more

Consequence

A fuel leak in the presence of an ignition source can increase the risk of a fire.

Remedy

Kia has notified owners, and dealers will inspect and replace the fuel pipe, as necessary, free of charge. The recall began January 17, 2019. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC172.

71,653 vehicles affected

Manufacturer: Kia Motors America

ENGINE AND ENGINE COOLING:ENGINE

Defect Description

Kia Motor Company (Kia) is recalling certain 2011-2014 Optima, 2012-2014 Sorento and 2011-2013 Sportage vehicles. Machining errors during the engine manufacturing process may cause premature bearing wear within the engine.

Consequence

Bearing wear may result in the engine seizing, increasing the risk of a crash.

Remedy

Kia will notify owners, and dealers will inspect the engine assembly, and replace the engine if necessary, free of charge. The recall began June 20, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC147.

618,160 vehicles affected

Manufacturer: Kia Motors America

POWER TRAIN:AUTOMATIC TRANSMISSION

Defect Description

Kia Motors America (Kia) is recalling certain model year 2011-2013 Kia Sorento vehicles manufactured October 19, 2009, to January 31, 2013. In the affected vehicles, if excessive force is applied to the gear shift lever, the brake-shift interlock mechanism may chip or crack allowing the transmissio... Read more

Consequence

Without requiring the brake to be pressed, the vehicle may be unintentionally shifted out of Park, allowing it to roll, which may result in a crash.

Remedy

Kia will notify owners, and dealers will replace the brake-shift interlock mechanism, free of charge. The recall began on November 9, 2015. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC124.

377,062 vehicles affected

Manufacturer: Kia Motors America

Complaint Statistics

1,208 total complaints 27 crashes 89 fires 47 injuries 1 deaths

Top Reported Components

Component	Complaints
ENGINE	429
ELECTRICAL SYSTEM	125
UNKNOWN OR OTHER	83
AIR BAGS	83
POWER TRAIN	73
EXTERIOR LIGHTING	59
SERVICE BRAKES	41
FUEL/PROPULSION SYSTEM	33
STEERING	33
VEHICLE SPEED CONTROL	32

Incident date: Feb 11, 2025

The contact owns a 2012 Kia Sorento. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle failed to exceed 20 MPH. There were several unknown warning lights illum... Read more

Incident date: Feb 11, 2025

Incident date: Jul 24, 2026

We have a 2020 Toyota Highlander with 89K miles that we have owned since it was new. I was informed today to not drive it any long distances from the dealer due to an impending failure of the transmission, creating a large safety issue for me and my family. I understand there are related recalls o... Read more

Incident date: Mar 13, 2026

The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repai... Read more

Incident date: Mar 13, 2026

The contact owns a 2023 Jeep Gladiator. The contact received notification of NHTSA Campaign Number: 26V363000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The man... Read more

Incident date: Jun 6, 2026

While driving in EV mode my Wrangler 4XE starts to limit power when the battery falls below 50%. The dash display which shows power output clearly starts to limit around 75%, then 50% once the battery hits 40-45% and then even lower as the battery depletes. This makes the car barely powerful enoug... Read more

Incident date: May 6, 2026

The contact owns a 2015 Ford Escape. The contact received notification of NHTSA Campaign Number 25V695 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was/was not contacted. The contact stated that the manufacturer had exceeded a reasonable a... Read more

Incident date: Apr 22, 2026

On 4/14/26 my local Nissan dealership technician discovered that my rear lower control arm is severely corroded, with a hole rusted completely through the structural metal (see attached dealer photo). The technician flagged this as a critical safety risk. While Nissan previously issued a service cam... Read more

Incident date: Apr 22, 2026

My 2023 Toyota Tundra Hybrid's engine has expired and been confirmed by Toyota dealership and Toyota Corporate. They are rebuilding the motor, which is outside of warranty but my specific truck is not on the recall list, therefor I will not get a new motor, but a rebuilt motor. I was put at risk o... Read more

Incident date: Apr 22, 2026

The contact owns a 2018 GMC Acadia. The contact stated that while the vehicle was parked and turned off, the “Shift-to-Park” warning light illuminated with a continuous audible alert. The vehicle was unable to recognize that the transmission was in park(P). Several attempts were needed to shift ... Read more

Incident date: Mar 23, 2026

At about 60,200 miles, my check engine light went off and I took it to the dealer. They told me all my fuel injectors were failing and I had to replace those to include the spark plugs. I understand there is a current class action lawsuit for similar Hyundai vehicles but does not include the Palisad... Read more

Incident date: Jan 15, 2026

The rear defroster or related electrical wiring in the rear glass/liftgate area appears to have malfunctioned and shorted, causing a fire while the vehicle was parked, turned off, and unattended. The fire resulted in the rear glass shattering/blowing out. The incident was recorded on a residential s... Read more

Fire

Incident date: Mar 14, 2026

Daytime and night time running lights turn off and on randomly with brights engaging random as well. Turn signals not operating but intermittently and wipers not turning on intermittently. This Started in Nov 2025. First time dealership could get it in was Jan 2026, stated Multifunction switch was b... Read more

Incident date: Mar 2, 2026

The car engine autorestart causes all sorts of problems. We have repeatedly had the warning come on and the engine stop while at a light or paused in moving traffic. We have replaced the battery and other parts. The safety issue is that the car totally stops while in traffic and we have almost been... Read more

Incident date: Dec 31, 1969

While pulling out, vehicle decelerated as I was pressing the gas. Almost hit by another vehicle. Managed to avoid being hit and car still would not accelerate. Ultimately, pulling over at store and parking. Contacted manufacter because it was related to the recall, but they wasnt able to do anything... Read more

Incident date: Dec 31, 1969

THERE ARE SWVERAL ISSUES WITH THIS MODEL, THE WORST BEING THE CONSTANT JERKING/ BUCKING WHILE DRIVING. THE SECOND BEING THE FORWARD COLLISION WARNING ALERTING WHEN NO VEHICLES ARE NEAR YOU, IT JUST RANDOMLY ALERTS.THE THIRD MOST ANNOYING ISSUE IS THE DASHBOARD FROM TIME TO TIME GOES OUT AS IF NO ELE... Read more

Incident date: Feb 10, 2026

Lots of warning lights going off in car. Took it to the dealership and was told it’s the front camera and would cost over $2k to fix. Car is new, less than 5 years old. Should not be having this issue on a new car. After researching found there are lots of people with the same issue. Seems to me i... Read more

Incident date: Sep 10, 2025

The contact purchased a 2016 Chrysler 300. The contact stated that shortly after purchasing the vehicle, the vehicle was taken to a dealer for several repairs, and the contact was concerned that there was a mileage discrepancy as per a Carfax Report. The vehicle was a dealer sale. At the time of pur... Read more

Incident date: Nov 1, 2025

Subject: Vehicle Safety Complaint – Recall 23TA15 | VIN [XXX] Hello, I am submitting a formal vehicle safety complaint regarding Safety Recall 23TA15 for my 2021 Toyota Sienna (VIN [XXX] ). Please find my detailed complaint and supporting documentation attached. This matter involves lack of disc... Read more

Incident date: Jan 26, 2026

The fuel tank shields are disintegrating due to rust buildup because of poor quality materials. this is a very concerning issue since on these Range Rovers the fuel tank shields actually support the fuel tank. my biggest concern would be for the fuel tank to eject itself and cause a major incident. ... Read more

Incident date: Jan 26, 2026

ABS module failed and showed the warning lights. It happened ? years ago and I took it to dealership but still can not get the part to have repaired. This has affected the anti lock brakes, traction control and disables the cruise control. I have lost control coming to a stop light during a rain but... Read more

Incident date: Aug 1, 2020

The engine on my 2013 Kia Optima (VIN [XXX] ) failed catastrophically less than one mile after purchase. This vehicle is subject to Kia Safety Recall SC147, which addresses a manufacturing defect involving engine bearing wear caused by factory machining debris and identifies engine replacement as t... Read more

Incident date: Aug 1, 2020

Passenger rear tire blew out the side wall all around the tire. The dealer that installed the tire has it for warranty. It was an large noise and I was able to pull to the side of the road immediately without loosing control. Yes the problem was reported to the dealer that put the new Falken ti... Read more

Incident date: Aug 1, 2020

There is a known issue with the Cylinder Heads on specific models of Mercedes vehicles. Symptoms of M264 Cylinder Head Failure If your GLE 350 is experiencing these symptoms, it may be covered under the extension: Check Engine Light (MIL): Often triggered by misfire codes. Rough Idle: Noticeable sh... Read more

Incident date: Jan 3, 2026

While driving on the highway, our sunroof spontaneously exploded. We heard what sounded like a gunshot and found a giant hole in our sunroof glass.

Incident date: Nov 7, 2025

The contact owns a 2024 Tesla Cybertruck. The contact stated that while driving at a moderate speed on a windy day, a metal piece, approximately 2-3 ft. long and located on the side of the sunroof, detached from the vehicle. The contact managed to recover the piece that detached from the vehicle. T... Read more

Incident date: Sep 3, 2025

The contact owns a 2022 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 25V741000 (Electrical System); however, the part to do the recall repair was not yet available. The check engine warning light was intermittently illuminated. The vehicle was taken to a local dealer, w... Read more

Incident date: Oct 20, 2025

Engine failure due to coolant leaking into engine block. Known issue from design flaw.

Incident date: Oct 18, 2025

Keeps cutting off and my screen aswell.

Incident date: Sep 12, 2025

Traveling WB on SR100 approximately 60mph after picking up dinner in [XXX] , Before reaching the turn for 302, a deer jumped from the southbound side of the road to the northbound side of the road. When it jumped, the right side of the deer impacted the front of my vehicle which in turn ripped the v... Read more

Crash

Incident date: Apr 4, 2025

I’ve had this vehicle for about a year or less the car ran fine with minor problems that come with having a vehicle. Up until last week the car never showed any signs of a failing transmission, it went from running fine to shuttering and suddenly I wasn’t able to reverse. The check engine light ... Read more

Incident date: Apr 4, 2025

Incident date: Sep 1, 2025

[XXX] 2017 Subaru Impreza VIN [XXX] Cruze control error. Will it make brake lights fail if not repaired? go look in your database and see if Impreza has more than normal rear end collisions? What else is on bus that might be damaged by spike? Braking? Antilock? Lights? Why is this NOT a recal... Read more

Incident date: May 18, 2022

The touch screen on the front dashboard and the interior lights get so hot sometimes that you cannot touch them. Definitely an electrical issue causing both of those issues. Part of the air vent next to the touch screen has actually melted from the heat! Also, you cannot drive with the air conditio... Read more

Incident date: May 18, 2022

Incident date: Aug 11, 2025

Rear wheels of vehicle locked up momentarily mutliple times while driving between 45 and 65 miles per hour. Originally happened multiple times while towing a travel trailer but subsequently happened again with no trailer being towed. No warning lights or other sign of a problem leading up to any of... Read more

Incident date: Aug 11, 2025

The contact owns a 2005 Toyota Highlander. The contact stated that while the vehicle was on a lift at the independent mechanic, it was discovered that the rear subframe was rusted. The contact was informed that the subframe needed to be replaced. No warning lights were illuminated. The vehicle was n... Read more

Incident date: Jun 9, 2025

my car caught fire. The area where the stereo, heater, all melted even the windshield cracked and the gear shifter melted.

Fire

Incident date: May 27, 2025

See attached document for complaint.

Incident date: May 13, 2025

Cam phaser rattle and need to be replaced on 3.5L eco boost. Ford had acknowledged this has been a larger problem and addresses a consumer report to notify public. Cam Phaser were upgraded in 2020 due to mechanical errors.

Incident date: May 11, 2025

When placing the Traverse in park the car will not shut off and warns that the car is NOT in park while other indicators show that it actually is in park. Confusing and worried that it is not in park and that the car con not be safely shut off. Flipping the shift knob and button numerous times has, ... Read more

Incident date: May 2, 2025

The electric parking brake system on my vehicle has malfunctioned and is stuck in the engaged position, preventing my rear brake pads and rotors from being changed. The component is still in my possession and available for inspection upon request. Safety Risk: This issue directly impacts vehicle sa... Read more

Incident date: Feb 2, 2025

The contact owns a 2015 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed, the vehicle stalled with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, where it was diagnosed that the engine ... Read more

Incident date: Feb 10, 2025

WITHIN 16,000 MILES OF OWNING MY I NOTICED IT WOULD RANDOMLY STALL SOMETIMES AT THE STOP LIGHT OF AN INTERSECTION. IT DOESN'T TAKE LONG TO START BACK UP EVEN ACCELERATING . SEVERAL MONTHS WENT BY WHERE THE ISSUE WAS NO LONGER PRESENT BUT OVER THE PAST FEW MONTH IT STARTED AGAIN. I GET TUNE UPS TWIC... Read more

Incident date: Feb 10, 2025

This morning, March 5, 2025, while driving to work, my 2018 CR-V abruptly stopped in the middle of an intersection with no need and little warning. Thank God nobody was behind me at the time. Everything not bolted or belted down came forward immediately. After the incident I pulled into a convenienc... Read more

Incident date: Oct 10, 2024

I bought a Mitsubishi outlander 2016 and just in couple of month the car doesn’t want to engage on the transmission , the SUV doesn’t go forward or backwards, it sound like the engine tend to try but the car doesn’t move

Incident date: Oct 10, 2024

My transmission jerks randomly. It's done it since it's been brand new. When it does it, it is usually when it deaccellerates. I don't know if it's dangerous but I was hoping they had a fix for it by now.

Incident date: Feb 8, 2025

When it is below freezing and there is snow/condensation on the door windows the door lock can get stuck/frozen closed. Many times the door will unlock and open to get in but once I get to my destination I can't get the door open to get out of my car. This has happened on all the doors at different ... Read more

Showing 50 of 1,208 complaints.

NHTSA Safety Ratings, 2012 KIA SORENTO

2012 Kia Sorento SUV AWD

Category	Rating
Overall Rating	4 / 5 ★★★★☆
Frontal Crash	4 / 5 ★★★★☆
Frontal Crash, Driver	5 / 5 ★★★★★
Frontal Crash, Passenger	4 / 5 ★★★★☆
Side Crash	5 / 5 ★★★★★
Side Crash, Driver	5 / 5 ★★★★★
Side Crash, Passenger	5 / 5 ★★★★★
Rollover	4 / 5 ★★★★☆
Rollover Risk	16.8%

Safety Technology

Feature	Status
Electronic Stability Control	Standard
Forward Collision Warning	No
Lane Departure Warning	No

Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.

Technical Service Bulletins, 2012 KIA SORENTO

364 manufacturer communications from 208 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
110000 ELECTRICAL SYSTEM	51
350000 EQUIPMENT	43
060000 ENGINE AND ENGINE COOLING	40
060000 ENGINE (PWS)	35
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	18
118000 ELECTRICAL SYSTEM:SOFTWARE	15
140000 AIR BAGS	14
220000 SEATS	11

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a

353100 EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES

TECHNICAL SERVICE BULLETIN: CUSTOMER SATISFACTION: ANTI-THEFT S/W LOGIC UPGRADE & DECAL INSTALLATION (CS2304) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black

110000 ELECTRICAL SYSTEM

100000 POWER TRAIN

PITSTOP: AWD SYSTEM CONCERN DUE TO TIRE CIRCUMFERENCE - This Pitstop provides information regarding potential concerns with the All-Wheel-Drive (AWD) system due to tire sizes of differing circumference. Some customers may complain of a chat

020000 SUSPENSION

010000 STEERING

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER RE-NOTIFICATION - This document is the owner re-notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition s

110000 ELECTRICAL SYSTEM

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

110000 ELECTRICAL SYSTEM

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: TRANSMISSION FLUID APPLICATION GUIDE - This bulletin provides information relating to the correct transmission fluid type and fill quantity requirement for each Kia model. A flush is required ONLY when a transmis

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: BEARING CLEARANCE TESTER (BCT) PROCEDURES - This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supp

060000 ENGINE AND ENGINE COOLING

PITSTOP: INJECTOR HARNESS ROUTING FOR PI1802Y/Z AND PI1803Y/Z ENGINE REPLACEMENTS - This bulletin provides information to address a no-start or hard start with poor running condition after engine replacement under PI1802Y/Z or PI1803Y/Z. So

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA/KAPPA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. Th

061500 ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION

060000 ENGINE (PWS)

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin are

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

This bulletin provides information regarding test procedure of the Bearing Clearance Tester (BCT) Special Service Tool (SST). The SST comes pre-calibrated from the supplier however, in some cases, due to variable shop compressor air pressur

350000 EQUIPMENT

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

010000 STEERING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU, WORM GEAR AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

TECHNICAL SERVICE BULLETIN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI2002Y/Z) - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area.

060000 ENGINE AND ENGINE COOLING

160000 STRUCTURE

TECHNICAL SERVICE BULLETIN: INFORMATION FOR HEADLAMP CONDENSATION AND MOISTURE - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This b

120000 EXTERIOR LIGHTING

060000 ENGINE AND ENGINE COOLING

118000 ELECTRICAL SYSTEM:SOFTWARE

TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R6: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information

356000 EQUIPMENT ADAPTIVE/MOBILITY

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

010000 STEERING

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: EXCESSIVE OIL CONSUMPTION NU/GAMMA/THETA ENGINES - This bulletin has been revised to include additional information. New/revised sections of this bulletin are indicated by a black bar in the margin area. This bul

350000 EQUIPMENT

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

010000 STEERING

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

060000 ENGINE AND ENGINE COOLING

010000 STEERING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

WARRANTY EXTENSION PROGRAM - This document is the notice to the vehicle owners, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the ve

220000 SEATS

140000 AIR BAGS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

220000 SEATS

140000 AIR BAGS

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

WARRANTY EXTENSION PROGRAM - This document is the Question and Answer document regarding the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the vehicle wa

220000 SEATS

140000 AIR BAGS

350000 EQUIPMENT

WARRANTY EXTENSION PROGRAM - This document is the notice to dealer parts and service managers, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from

220000 SEATS

140000 AIR BAGS

350000 EQUIPMENT

WARRANTY EXTENSION PROGRAM - This document is the notice to dealer principals, advising them of the Warranty Extension on the Occupant Detection System Sensor Pad to fifteen (15) years with unlimited mileage, starting from the date the veh

220000 SEATS

140000 AIR BAGS

350000 EQUIPMENT

PITSTOP - BRAKE CALIPER LEAK INSPECTION - This PITSTOP provides information related to a brake caliper fluid/oil substance found on some Kia vehicles, due to possible excess assembly oil applied during assembly.

034510 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z_Rev3) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin p

350000 EQUIPMENT

TSB: PRODUCT IMPROVEMENT CAMPAIGN: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin p

060000 ENGINE AND ENGINE COOLING

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

These SKUs are Exhaust Manifolds with Catalytic Converters. The customer communication requested return of unsold inventory due to a loss of CARB certification. These SKUs can no longer be sold as they do not meet CARB standards, but part

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: WIRING SIGNAL INTERFERENCE CHECK & ENGINE NOISE INSPECTION (SA379) - CLOSED - SUPERSEDED BY PI1802YZ/1803YZ.

100000 POWER TRAIN

TECHNICAL SERVICE BULLETIN: - TRANSMISSION FLUID APPLICATION GUIDE - This bulletin has been revised to include additional information. This bulletin provides information relating to the correct transmission fluid type and fill quantity requ

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information.This bulletin provides information related to the Technical Service Bulletin pr

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - CLOSED - This bulletin has been superseded by PI1803Y/Z.

160000 STRUCTURE

TECHNICAL SERVICE BULLETIN: OCCUPANT DETECTION SYSTEM (ODS) SENSOR PAD REPLACEMENT - This bulletin provides the procedure to replace the front passenger Occupant Detection System (ODS) Sensor Pad on 2011-2015MY Sorento (XMa) vehicles produc

220000 SEATS

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: TSB - ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803Y/Z) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Service Bulletin p

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: TSB - REV 5 -KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides information related to a software update t

010000 STEERING

TECHNICAL SERVICE BULLETIN: STEERING GEAR YOKE PLUG AND ASSEMBLY REPLACEMENT - This bulletin has been revised to include additional information. This bulletin provides the procedure to replace the steering gear box yoke plug and assembly on

060000 ENGINE AND ENGINE COOLING

TECHNICAL SERVICE BULLETIN: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of the Motor D

010000 STEERING

356000 EQUIPMENT ADAPTIVE/MOBILITY

TECHNICAL SERVICE BULLETIN - PRODUCT IMPROVEMENT CAMPAIGN PI1803_TSB_R4: KNOCK SENSOR DETECTION SYSTEM - ECU - LOGIC IMPROVEMENT (PI1803) - This bulletin has been revised to include additional information. This bulletin provides informatio

060000 ENGINE AND ENGINE COOLING

110000 ELECTRICAL SYSTEM

TSB: PRODUCT IMPROVEMENT CAMPAIGN PI1803W/X_R5: ENGINE REPLACEMENT INSTRUCTIONS FOR DTC P1326 (PI1803W/X) - This bulletin has been revised to include additional information. This bulletin provides information related to the Technical Servi

060000 ENGINE AND ENGINE COOLING

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

010000 STEERING

TECHNICAL SERVICE BULLETIN TSB084_R3: PARTIAL REPAIR OF C-MDPS MOTOR, ECU AND/OR STEERING COLUMN HOUSING - This bulletin has been revised to include additional information.This bulletin provides information regarding the partial repair of t

060000 ENGINE AND ENGINE COOLING

PRODUCT IMPROVEMENT CAMPAIGN: KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803). This bulletin has been revised to include additional information. This bulletin provides information related to a software update to the Engine Co

350000 EQUIPMENT

This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly.

140000 AIR BAGS

WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly.

350000 EQUIPMENT

WTY003_OWNER: This document is the owner notification letter advising the owners of the warranty extension on the 2011-2015 My Sorento Airbag Clock Spring Assembly.

140000 AIR BAGS

This document is a Request for Reimbursement Form sent to the owners along with the notification letter to be used if the customer has paid for repairs to the airbag clock spring assembly.

118000 ELECTRICAL SYSTEM:SOFTWARE

PRODUCT IMPROVEMENT CAMPAIGN - KNOCK SENSOR DETECTION SYSTEM - ECU LOGIC IMPROVEMENT (PI1803) - This bulletin provides information related to a software update to the Engine Control Unit (ECU) to install the Knock Sensor Detection System (K

060000 ENGINE AND ENGINE COOLING

120000 EXTERIOR LIGHTING

TSB: HALOGEN LOW BEAM BULB CONNECTOR REPLACEMENT - This bulletin provides the procedure to replace the halogen low beam bulb connector on some 2011 - 2013MY Sorento (XMa) vehicles, produced from October 24, 2009 through January 31, 2013, wh

Showing 100 of 364 bulletins.

NHTSA Safety Investigations, KIA SORENTO

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2016

Loss of Motive Power

On November 13, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23-019) to investigate allegations of loss of motive power relating to head gasket and/or head bolt failure in Model Year (MY) 2016-2017 Kia Sorento vehicles equipped with the 3.3 L Lambda II engine. W... hen the investigation was opened, ODI had received 13 Vehicle Owner Questionnaires (VOQs) related to reports of loss of motive power. In an information request letter dated November 30, 2023, ODI requested technical information and failure data relating to the alleged defect in the subject MY 2016-2017 Kia Sorento as well as several peer vehicle populations which share the 3.3 L engine. In its February 26, 2024, response to ODI’s information request, Kia provided 2022 customer complaints (including techline and field reports) and 1738 warranty claims representing 2411 unique vehicles within the subject vehicle population. Of the customer complaints provided by Kia, they identified only 53 unique allegations of a loss of motive power resulting from the alleged defect. Kia determined that the remaining reports were minor vehicle drivability or engine performance issues. ODI reviewed the information provided by Kia, along with additional VOQs submitted to NHTSA following the opening of the investigation. When eliminating duplicative reports across the data sources, the total number of allegations of loss of motive power relating to the alleged defect in the subject vehicles is 77, representing an incident report rate of 59 per 100,000 vehicles. The MY 2016 Kia Sorento exhibited both the highest overall complaint rate and loss of motive power report rate across all subject and peer vehicle populations, representing an incident report rate of 102 per 100,000 vehicles. Across all data sources, there are no allegations of crashes or fires relating to the alleged defect. The one injury incident reflected in the failure summary table above is related to a consumer who was reportedly burned (minor burn requiring medical attention) while attempting to remove the coolant reservoir cap following a loss of motive power event. In their response to ODI, Kia described that if the threads of a head bolt hole in the subject engine becomes damaged, the clamping force between the cylinder head and engine block can decrease in the area of the affected head bolt. Kia’s assessment of the alleged defect is that when the failure occurs, drivers are provided with numerous warning signs prior to a potential loss of motive power event. According to Kia, potential warning signs associated with this failure include coolant leak/consumption or noticeable coolant odor, engine oil leak/consumption, engine temperature gauge rising to “H” (hot), check engine light illuminating, engine cooling fan remaining on following the engine being shut off, HVAC system not functioning properly, unusual engine noise, difficulty starting the vehicle, and smoke/condensation emitting from the engine compartment or exhaust. Through both its review of the information provided by Kia and outreach to consumers, ODI confirmed that there is reasonable detectability present in the vast majority of occurrences of the alleged defect. To mitigate the alleged defect, Kia increased the engagement depth of the head bolt threads for all subject engines, beginning in May 2017. ODI’s analysis of the failure data demonstrates that this corrective action correlates with a much lower incident report rate for engines produced following the change (8 per 100,000 vehicles for the MY 2018-2020 Kia Sorento). In December 2023, Kia launched extended warranty campaign WTY035 covering failures associated with the alleged defect in the subject vehicle population through 15 years or 180,000 miles, whichever comes first. Through its investigation, ODI identified the following peer vehicle populations, which were produced prior to the corrective action and exhibit failure rates comparable to the subject vehicles: MY 2014-2015 Kia Sorento, MY 2015-2016 Kia Sedona, and MY 2014-2017 Kia Cadenza equipped with the 3.3 L engine. Through discussions with ODI during the investigation, Kia decided to launch extended warranty campaign WTY039 in May 2024, which covers these peer vehicle populations through 15 years or 180,000 miles, whichever comes first. Based on analysis of the failure data indicating a low incident report rate of loss of motive power for the alleged defect, and in consideration of the warning signs which frequently occur from head gasket and/or head bolt failure in the subject engines, ODI is closing this Preliminary Evaluation. The agency reserves the right to take additional action if warranted by future circumstances. To review the reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.Read more

DP, Closed , Model Year: 2015

Engine Oil Pressure Switch Leak

In a letter dated September 30, 2021, Mr. Gerald James (the petitioner) requested that NHTSA conduct an investigation of the Model Year (MY) 2015-2017 Kia Sorento equipped with 3.3L V6 ?Lambda? engines for ?severe oil leaks? from the oil pressure switch (OPS) that could ?lead to engine failure? with... little warning to the driver. Mr. James based this request on his own experience and data found in NHTSA?s Vehicle Owner Questionnaire (VOQ) database. NHTSA reviewed the material cited by the petitioner, information submitted by Kia, NHTSA?s testing, and other pertinent information in NHTSA databases.On November 12, 2021, ODI opened Defect Petition DP21-002 to evaluate the petitioner?s request. ODI performed an analysis that included evaluation of the petitioner?s vehicle, searches of ODI complaints from vehicle owners, non-dealer field reports, manufacturers? supplemental information relating to design of the component, and component testing performed by ODI.On December 16, 2021, ODI and Kia North America performed a joint inspection on the petitioner?s vehicle. ODI and Kia agreed the OPS was leaking oil and observed oil in the crevices atop the engine block. The vehicle received a new replacement OPS and was delivered back to the petitioner. The original part that was removed from the subject vehicle was retained by ODI for further analysis.As of December 30, 2022, for the MY 2015-2017 Kia Sorento population of 161,519 vehicles with 3.3L engine, NHTSA reviewed internal data and has identified no consumer complaints or field reports in its database, with unique Vehicle Identification Numbers (VIN), citing engine failure or stalling related to the petition?s allegation of defective OPS. When combined with the supplemental warranty and technical analysis from the manufacturer, field report and customer complaint data in response to the Information Request letter sent, NHTSA identified no unique VINs alleging engine failure or stalls caused by OPS leaking on the subject vehicles named in the petition.On April 4, 2022, the Vehicle Research and Test Center (VRTC) performed testing of the petitioner?s component (OPS) based on testing protocol consistent with Kia?s specifications for the subject vehicle. The testing involved the petitioner?s original OPS in a controlled system to replicate the subject vehicle?s oil pressure, flow, and temperature. VRTC determined that a vehicle would have to miss more than a dozen oil change intervals to reach low engine oil capacity. Testing also revealed the OPS would operate, as manufacturer intended, illuminating the vehicle?s MIL to alert the driver of lower oil pressure.In April of 2022, Kia North America issued a warranty extension that extended the coverage of the Oil Pressure Switch from 5 years/60,000 miles to 15 years/150,000 miles on MY 2014-2018 Sorento, MY 2014-2016 Cadenza, and MY 2015-2018 Sedona vehicles, all equipped with the 3.3L Lambda engine. The extended warranty coverage includes diagnosis, repair, and applies to customers experiencing engine oil leaking from the engine or if the engine oil pressure warning light stays illuminated after the engine is turned on.After a thorough review of the material submitted by the petitioner, information already in NHTSA's possession, testing performed by VRTC, technical information provided by Kia, the potential risks to safety implicated by the petitioner's allegation, NHTSA does not believe that an engine failure due to the alleged defect is likely and does not warrant a formal investigation. Therefore, the petition is denied. A Federal Register Notice (FRN) further detailing NHTSA?s reasons for denial of the petition will be publiRead more

PE, Closed , Model Year: 2011

Headlight Failure

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE) based on seventy-four Vehicle Owner Questionnaires (VOQs) reporting headlight failures on model year (MY) 2011-2013 KIA Sorento vehicles.In its response to ODI's June 25, 2020, information request letter (portions of w... hich were submitted under request for confidentiality), Kia Motor America (Kia) provided design details of the headlight system showing that each headlight circuit is independently powered by the Smart Junction Box (SJB), a power control module. Kia claimed that the design minimizes the chance of both headlights failing simultaneously due to a headlight connector defect, a component located downstream of the SJB. Kia also advised that the SJB contains a safety feature designed to monitor power consumption for each headlight circuit; if excessive current is being demanded by either headlight the SJB will open the circuit (i.e., stop supplying current). Lastly Kia presented testing showing that the maximum headlight connector temperature achieved prior to the SJB opening the circuit was below the autoignition temperature of the plastic material the connector housing is made of, which Kia maintains eliminates the potential for a fire originating from an electrically overheated headlight connector. In its review of all available data, ODI determined that the majority of both VOQ and Kia customer complaints (1,339 reports in total) involved the loss or dimming of a single low beam headlight assembly caused primarily by a poor or overheated connector terminal located at the headlight. In some cases the failures were momentary in nature (i.e., flickering) with the headlights coming back on without driver intervention. A minority of VOQs and Kia complaints (the 196 Other reports) alleged simultaneous (and persistent) loss of both low beam headlights, and in most cases the driver was able to take an action (e.g., toggle the headlight switch, or use the ON rather than the AUTO setting on the headlight switch) to reinstate the low beam headlights. The high beam headlights were not seen to be affected and were available for drivers to use as alternate lighting.ODI did not identify any crashes or injuries, nor any fire incidents caused by a headlight related defect. While some VOQ and Kia reports alleged or indicated a fire occurrence, the incidents were found to involve melting or smells/odors due to thermal overheating of the plastic headlight connector housing, rather than an open flame fire.ODI notes that in April 2019, Kia initiated a 10 years/unlimited mileage warranty extension program to replace the headlight connector for MY 2011-2013 Sorento vehicles.Based on this analysis, a safety-related defect has not been identified at this time, and ODI is closing the investigation. This does not constitute a finding by the Agency that a safety-related defect is not present; the Agency will take further action if warranted by additional information received.The reference (ODI) numbers for the VOQs cited above are included in the downloadable version of this closing resume available at NHTSA.gov.Read more

EA, Closed , Model Year: 2011

Panoramic Glass Sunroof Breakage

The investigation focused on spontaneous breakage (fracture) of the panoramic sunroof (sunroof) on MY 2011-2013 Kia Sorento vehicles. The sunroof is constructed of tempered glass (often referred to as ?safety glass?), which, when broken, crumbles into granular chunks rather than splintering into jag... ged shards. The failure summary above shows NHTSA reports identified by the Office of Defects Investigation (ODI), and reports submitted by Kia from start of production of the subject MY 2011-2013 Kia Sorento through October 8, 2019, the date of ODI's last request for Kia data.Reports of sunroof failures typically occurred while the vehicle was in motion and often described a loud noise when the fracture occurred. If the sunshade is closed when the sunroof fractures, the particles are contained, otherwise the particles can drop into the passenger compartment.Reported injuries generally were minor in nature, such as nicks and cuts that often occurred when complainants were cleaning-up glass particles post-incident. No crash incidents have been identified, and complaints display a declining trend since 2014.During EA14-002, ODI requested and obtained failure data for the subject vehicles, the MY 2014 Sorento (which used a similar sunroof from a different supplier), and other peer Kia products (Optima and Sportage).ODI also requested and obtained failure data for peer vehicles produced by Hyundai, Ford, Nissan, and Volkswagen and failure reports through a General Order NHTSA issued to 13 OEMs (including Kia) in April 2016.This produced a significant volume of data upon which ODI bases this closing. NHTSA's Vehicle Research and Test Center (VRTC) also conducted testing on the subject sunroofs in an attempt to better understand potential hazards.In its responses to ODI, Kia states it has continuously monitored sunroof failure allegations throughout this investigation, and that the only consistently identified cause is external impact from foreign objects. Kia notes that the sunroof complies with the applicable Federal Motor Vehicle Safety Standards for glazing, and that it has not identified a manufacturing defect or assembly process error despite significant investigative efforts. Kia maintains that the field data supports its conclusion that an unreasonable risk to motor vehicle safety does not exist, citing a comparatively moderate failure rate, low injury risk posed by tempered glass, and the lack of an identified defect mechanism. Kia further notes it has received no reports of crashes due to driver distraction related to roof failure events, nor is NHTSA aware of any such reports.NHTSA's April 2016 General Order requested data on vehicles with panoramic glass sunroofs greater than 0.5 square meters in area. The response identified 97 distinct models produced over 11 model years totaling some 10 million vehicles. Over 4,000 sunroof fractures were reported (none of which alleged a crash due to driver distraction) forming a high to low frequency continuum by model.While the subject vehicles were at the high end of the spectrum, they were not the highest.Through its analysis of the information obtained to date, ODI has not identified sufficient evidence of a safety-related defect in the subject sunroof. This includes the absence of any suggestive trends by region, seasonality, date of production, or vehicle age, together with the minor nature of the alleged injuries and the lack of crash allegations in the subject or any of the peer vehicles. Accordingly, the investigation is closed. ODI will take further actions if warranted by new evidence. The reference numbers for the ODI failure reports cited above, as well as additiRead more

PE, Closed , Model Year: 2011

Panoramic Sunroof Breakage

On October 21, 2013 the Office of Defects Investigation (ODI) opened PE13-035 in order to further examine claims that the sunroof would spontaneously break on 2011-2013 Kia Sorento vehicles.The majority of these claims occurred while the vehicle was in motion.Glass shattering while driving may distr... act the driver, and the resulting glass particles which enter the passenger compartment may injure occupants.To date, ODI has received a total of 26 reports of sunroof breakage on the subject vehicles. Of those, 24 occurred while the vehicle was in motion.There were also four (4) injury incident reports for minor cuts/scratches. Kia submitted a total of 123 field incidents related to sunroof breakage in response to ODI's information request. Of this number, ODI identified 78 unique vehicle identification numbers (VINs), with 9 matching ODI complaint vehicles.Sixty of the submitted reports occurred while the vehicle was in motion.Fourteen (14) of the submitted reports alleged minor cuts/scratches from falling glass.Kia also submitted a total of 101 warranty and goodwill claims for sunroof replacement, of which 86 unique VINs were identified.Kia stated in its response that their field inspections identified only one potential cause for the sunroof breakage - external impacts from rocks or other foreign objects encountered while the vehicle was in motion.In the other instances, no evidence of a defect was found, however, Kia's inspection results were inconclusive as to a cause for the breakage.Kia advises that the Sorento sunroofs also have a greater surface area than many other vehicles, potentially making them more susceptible to road debris strikes.While ODI recognizes that the Sorento may be more at risk due to its larger impact area, the rate of ODI reported incidents is concerning.Thus, the investigation has been upgraded toan Engineering Analysis (EA14-002) to further analyze the scope, frequency, and consequence of these failures.The ODI reports cited above can be reviewed online at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification (ODI) numbers: 10345933, 10410440, 10432904, 10453957, 10466987, 10478778, 10492886, 10502219, 10508983, 10514388, 10531972, 10534883, 10553341, 10555931, 10556212, 10562460, 10562516, 10563779, 10564555, 10567351, 10568629, 10572959, 10575487, 10583122, 10583626, 10584650Read more

PE, Closed , Model Year: 2003

Fuel Spill During Refueling

Complaints allege that while refueling the vehicle, fuel can spill out or spit back from the fuel filler port on model year (MY) 2003 Kia Sorento vehicles (subject vehicles).Consumers report that the spilled fuel can splash on the person fueling the vehicle, or on the side of the vehicle and the gro... Read more

EA, Closed , Model Year: 2007

Air Bag Occupant Classification System

The Sorento's front passenger air bag may be turned off when an adult is seated in the passenger seat. The front passenger air bag is designed to be turned off in limited circumstances including when children and small adults are seated in the front passenger seat, there is a child restraint in that... Read more

PE, Closed , Model Year: 2007

AIR BAG OCS

KIA REPORTS THAT FOR VEHICLES BUILT PRIOR TO THE SOFTWARE UPDATE OF 11/27/2007, THE VEHICLES CAN IMPROPERLY CLASSIFY AN ADULT AS A CHILD RESTRAINT SEAT AND THUS ILLUMINATE THE AIRBAG OFF WARNING LIGHT AND SUPPRESS THE FRONTAL PASSENGER AIRBAG.ON MAY 12, 2009, KIA LAUNCHED A TECHNICAL SERVICE BULLETI... Read more

KIA SORENTO - All Years Overview

Complete safety history for the KIA SORENTO across all model years (2003, 2026).

79 Total Recalls

14,060 Total Complaints

8 Investigations

576 Reported Crashes

486 Reported Fires

14 Reported Deaths

KIA SORENTO - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	2	8	View
2025	3	128	View
2024	2	57	View
2023	3	208	View
2022	6	290	View
2021	4	367	View
2020	1	191	View
2019	2	632	View
2018	3	340	View
2017	4	1,041	View
2016	8	1,635	View
2015	3	964	View
2014	6	1,379	View
2013	5	1,298	View
2012 (current)	5	1,208
2011	8	2,077	View
2010	2	3	View
2009	3	79	View
2008	3	319	View
2007	4	224	View
2006	1	382	View
2005	0	457	View
2004	0	341	View
2003	1	421	View

Other KIA Models

Model	Recalls	Complaints
SPORTAGE	165	6,601	View
SEDONA	118	3,350	View
OPTIMA	100	10,128	View
TELLURIDE	70	2,186	View
SOUL	66	7,233	View
SOUL EV	62	50	View
SORENTO HYBRID	62	159	View
FORTE	56	3,494	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2012 KIA SORENTO

Complaint Statistics

Top Reported Components

NHTSA Safety Ratings, 2012 KIA SORENTO

Safety Technology

Technical Service Bulletins, 2012 KIA SORENTO

Most Affected Components

NHTSA Safety Investigations, KIA SORENTO

KIA SORENTO - All Years Overview

KIA SORENTO - Year by Year

Other KIA Models