AIR BAGS
Defect Description
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air
... bags that will not deploy in a crash.Read moreConsequence
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
410,619 vehicles affected
Manufacturer: Kia Motors America
AIR BAGS
Defect Description
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air
... bags that will not deploy in a crash.Read moreConsequence
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
410,619 vehicles affected
Manufacturer: Kia Motors America
AIR BAGS
Defect Description
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air
... bags that will not deploy in a crash.Read moreConsequence
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
410,619 vehicles affected
Manufacturer: Kia Motors America
AIR BAGS
Defect Description
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air
... bags that will not deploy in a crash.Read moreConsequence
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
410,619 vehicles affected
Manufacturer: Kia Motors America
AIR BAGS
Defect Description
Kia Motors America (Kia) is recalling certain 2017-2019 Sedona, Soul, Soul EV, 2017-2018 Forte, and 2017 Forte Koup vehicles. The Air Bag Control Unit (ACU) cover may contact a memory chip on the printed circuit board and damage the electrical circuit. Circuit damage may result in deactivated air
... bags that will not deploy in a crash.Read moreConsequence
Air bags that do not deploy as intended can increase the risk of injury in a crash.
Remedy
Dealers will inspect the ACU, and either update the software or replace the unit, as necessary. Repairs will be performed free of charge. Owner notification letters were mailed March 21, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC226.
410,619 vehicles affected
Manufacturer: Kia Motors America
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2017 Sedona vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Consequence
A turn signal activating in the opposite direction of what was intended by the driver increases the risk of a crash.
Remedy
Dealers will update the SJB software, free of charge. Owner notification letters were mailed November 12, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC217.
88,576 vehicles affected
Manufacturer: Kia Motors America
ELECTRICAL SYSTEM:WIRING
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2018 Sedona vehicles equipped with manually-adjusted front passenger seats. Over time, the Occupant Detection System (ODS) wiring harness located underneath the front passenger seat may break from the seat being occupied.
Consequence
If a child is in a child seat in the front seat, a broken ODS wiring harness will not prevent the front passenger air bag from deploying in the event of a crash, increasing the risk of injury to the child.
Remedy
Kia will notify owners, and dealers will remove the wire harness clip to prevent the wiring harness from breaking. If the harness is found damaged, the front passenger seat cushion will be replaced. These repairs will be performed free of charge. The recall began March 19, 2019. Owners may conta
... ct Kia customer service at 1-800-333-4542. Kia's number for this recall is SC175.Read more94,389 vehicles affected
Manufacturer: Kia Motors America
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence
If the door closes on an occupant, there is an increased risk of an injury.
Remedy
Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
106,428 vehicles affected
Manufacturer: Kia Motors America
STRUCTURE:BODY:DOOR
Defect Description
Kia Motors America (Kia) is recalling certain 2015-2018 Kia Sedona vehicles equipped with a power sliding door (PSD). The PSD may not auto-reverse when its closing is obstructed.
Consequence
If the door closes on an occupant, there is an increased risk of an injury.
Remedy
Kia will notify owners, and dealers will reprogram the PSD module software, free of charge. The recall began on June 18, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC164.
106,428 vehicles affected
Manufacturer: Kia Motors America
Complaint Statistics
172 total complaints
4 crashes 2 fires 12 injuries
Top Reported Components
| Component | Complaints |
|---|
| ENGINE | 54 |
| UNKNOWN OR OTHER | 26 |
| ELECTRICAL SYSTEM | 21 |
| AIR BAGS | 13 |
| STRUCTURE:BODY | 11 |
| EXTERIOR LIGHTING | 9 |
| POWER TRAIN | 4 |
| VISIBILITY/WIPER | 4 |
| SERVICE BRAKES | 4 |
| STEERING | 3 |
Incident date: Feb 8, 2026
Vehicle Information: 2017 Kia Sedona VIN: [XXX] Engine: 3.3L GDI Mileage at failure: 186,000 miles Complaint: I am filing this complaint regarding sudden engine failure in my 2017 Kia Sedona equipped with the 3.3L GDI engine. The vehicle had approximately 186,000 miles at the time of failure
... and had just undergone a routine oil change prior to the incident. While driving on the highway, a warning light illuminated on the dashboard. Shortly after the warning light appeared, the engine began making a loud knocking sound. The knocking rapidly worsened, indicating internal engine damage. The failure occurred while the vehicle was in motion at highway speed, creating a serious safety risk due to potential loss of power and reduced ability to accelerate or maneuver safely. The vehicle was diagnosed as requiring a full engine replacement. The estimated cost provided was $5,758.05 for the engine, plus an additional $1,800 core charge, not including labor costs. This represents a substantial financial burden. It is my understanding that Kia has prior knowledge of widespread issues involving GDI engines, including premature internal bearing failure and engine seizure in multiple models. Despite this knowledge, the 2017 Kia Sedona with the 3.3L GDI engine has not been adequately addressed. Sudden engine failure at highway speeds poses a significant safety hazard and increases the risk of collision. I am requesting that NHTSA investigate the 3.3L GDI engine used in the 2017 Kia Sedona for potential manufacturing defects related to premature engine failure and internal component damage. Thanks, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Jan 22, 2026
My husband and I originally bought our White 2017 Kia Sedona LX on 9/12/18 from Hertz automotive sales. Since that time we had had no engine issues. We maintained our brakes, and standard upkeeps on the car. Eight years in and still our car had given us no issues. Our most recent oil change was
... on 9/13/25 and it was inspected during that oil change and no issues were noted. The car had since that time been driven as expected to school for kids and work for myself and activities on the weekend for family time. There was no weird smells, discolored smoke from the tail piper or anything. The car was running fine. At no time were any warning signals on, flashing or intermittently coming on and off. Then on Thursday, 1/22/26 evening I stopped by the gas station to get gas before turning into my neighborhood for home. Upon leaving the gas station, I noticed and felt the engine seemed off and vibrating with soft tremor like shaking and as I pressed on the gas for power it was soft power, and at that moment only did I see the check engine light on solid (not flashing). I called my husband and a few mins later we made it home, he came out to check the car, and saw now that the engine light was flashing over and over. We read up on what this meant and new we had a problem. We dropped the car off on Saturday to the mechanic and on Monday, 1/26/26 a diagnostic was made and was given the bad news that the engine had complete failure. $18,000 bill to fix all the issues. But here is a short synopsis: Multiple codes found in ECM Metal found in oil, oil is also 1 or more quarts low P0300 (Random misfire), P0302 (CYL #2 misfire), p0304, (CYL#4 misfire) p0306. (CYL#6 misfire) p0175, (bank 2 rich) p0018 (crank - cam correlation) Engine has internal failure, failing piston rings allowing oil in combustion chamber, causing misfire, rich condition and engine shaking This was a shock and we had to sell it for nothing to a salvage company.Read more
Incident date: Jan 8, 2026
My 2017 Kia Sedona has has regular oil changes about every 3000 miles. I was not due for an oil change quite yet and a ticking noise coming from the engine started to occur. I made an appointment at the Kia dealership right away. Just a few days before my appointment there was no warning light for
... the oil or engine until the engine failed, went limp and I lost power steering control, the brakes went stiff and all of the lights came on at once. It was very scary for me and my two children to lose that control of the vehicle. It can be inspected at Berlin City Kia where it currently sits and is in need of a replacement engine. After much research I have seen that this is a known issue for Kia engines and for some reason the 2017 Sedona is not included in any extended warranty's. Please investigate this. I did ask Kia for help in covering the replacement engine but was denied by the woman who I spoke to on the phone. I still put in a claim online anyway. It has been inspected by Berlin City Kia and they said there was "significant rod knocking". They are quoting me $9880 to replace the engine. After regular oil changes for the time that I have owned this vehicle and especially after I has the oil pressure sensor leak addressed as well over the last few years, it should not have died prematurely as it did. I am worried that the oil leaking so badly at that time may have pooled in the back of the engine which could have led to the rods wearing which in turn led to them knocking in the future. What else could cause this to happen? And so many other customers have complained about this exact issue. Please investigate this.Read more
Incident date: Sep 10, 2025
Engine with around 107K miles has had regular maintenance done to it. Went out one morning to start my van and there was a knocking noise coming from under the hood. We then had it towed to an engine/transmission repair shop to have it looked at and was told that we needed a new/used engine and th
... e price was thru the roof. this is a very trusted shop so took there advice. To have the engine replaced is going to cost more than what the vehicle is worth. This is a known issue with some kia engines as they with no signs of failure prior to the noise. We had not one warning light on the dash, it just went poof.Read more
Incident date: Jul 30, 2025
The contact owned a 2017 Kia Sedona. The contact stated that after parking in his driveway, there was white smoke coming from the front of the vehicle. The contact is handicapped and was assisted by his wife to exit the vehicle safely. The vehicle later caught on fire, and flames were visible in the
... front passenger side that spread to the rear of the vehicle. No warning lights illuminated before or after the failure. The contact stated that the front of the house was damaged, as well as the garage siding, along with an older truck parked in the driveway. The fire was extinguished by the fire department with water, and a police officer was on scene and tried to extinguish the rear with an extinguisher, but was unsuccessful. There was a fire report filed. The vehicle was towed a week after the fire to the insurance tow lot. The vehicle was deemed destroyed by the insurance company. No injuries were sustained. The manufacturer was notified of the failure. The failure mileage was 106,000.Read more
Fire
Incident date: Nov 20, 2025
Excessive oil consumption
Incident date: Sep 19, 2025
Oil Control valve failed and oil leaking
Incident date: Jun 1, 2025
Burning through oil faster than it should, needing to feel up oil every week, has been confirmed by an auto repair shop.⁸
Incident date: Jul 8, 2025
seats break easily and dont lock in place as well as control modulae harness from door to rear tail lights burn up
Incident date: Jul 8, 2025
seats break easily and dont lock in place as well as control modulae harness from door to rear tail lights burn up
Incident date: Jun 6, 2025
On [XXX], while driving my 2017 Kia Sedona on a road trip through Killeen, Texas, the engine suddenly began making a loud knocking noise without any prior warning, leading to catastrophic engine failure and complete loss of motive power. The vehicle became inoperable and was towed to University Kia
... in Waco, Texas. The day prior, on [XXX], the vehicle underwent a thorough pre-trip inspection and full synthetic oil change at Sun Auto Tire & Service (5117 Golden Triangle Blvd., Keller, TX 76244), confirming it was roadworthy with no issues detected initially, though oil was found leaking afterward (maintenance records attached). University Kia confirmed the catastrophic engine failure, likely related to the 3.3L Lambda engine's known oil pressure switch (OPS) defects, as the OPS had been previously replaced under warranty. Kia Motors America (Case [XXX]) denied liability unless I pay $3,000 for a teardown inspection to prove the failure was due to the OPS, despite the vehicle's eligibility under the WTY026 extended warranty (15 years/150,000 miles). This failure aligns with similar complaints and NHTSA investigations into 3.3L Lambda engine issues, such as oil starvation and sudden seizures. Due to the failure, we missed a prepaid hotel stay in San Antonio, incurred additional hotel stay charges as our trip had to be extended, and incurred costs for a rental vehicle to complete the trip. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Aug 4, 2025
I was driving and my engine seized and my car is now undrivable. I immediately looked up recalls and see that there were several recalls and recalls surrounding the engine as well. I am told I now need a brand new engine and was referred to file a report as the issue experienced should not have bee
... n happening.Read more
Incident date: Aug 3, 2025
Engine stared clattering at the end of a 2 hour drive home. Engine died entering a round about 1-1/2 miles from home. It restarted and limped to my home. Arranged to have it towed to mechanic shop. They informed me there is issues with rod bearings and that Kia has a class action suite but Kia is te
... lling me that my vin is not involved.Read more
Incident date: Jul 4, 2025
The Sedona is showing paint damage on the rear trunk door. The unit is white. It is starting to flake where the glass ends.
Incident date: May 15, 2025
Without warning lights coming on my engine started knocking on May 15, 2025. Turns out the bearing between the top of the motor and the bottom of the motor is stripped. 5 months before this happened they replaced the 2 fuel pumps, cvvt, cam shaft sensor and assembly, timing chain and spark plugs. A
... gain I had no warning about that work that the dealership said I needed. Now I need a new motor and they won’t do anything for me except charge over $10,000.Read more
Incident date: Feb 1, 2024
The contact owns a 2017 Kia Sedona. The contact stated that upon start of the vehicle, the air bag warning light illuminated on the instrument panel. The vehicle was taken to a dealer where a diagnostic test was performed, and the dealer discovered that the front passenger's side air bag module was
... defective and needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 22V031000 (Air Bags). The dealer acknowledged the recall but informed the contact that the repair would be an out-of-pocket expense. The manufacturer was notified of the failure. The failure mileage was unknown.Read more
Incident date: May 28, 2025
I heard a knocking sound in my car which I thought was coming from the engine towards the end of May. It was really bad on May 29, 2025, so I did not drive it again. I called my local dealership and scheduled an appointment for June 2, 2025. The vehicle had to be towed from my house to the dealershi
... p as it did not seem safe to drive. The battery had died when I tried to start it, so I called AAA for a tow. They were able to jump start the car, but I still did not feel safe driving it with the loud knocking noise. I had AAA tow my car to the dealership. This is what they found: LOWER ENGINE KNOCK, METAL IN THE OIL, LOWER ROD BEARING FAILURE. No lights were on at the time the severe knocking occurred. How and why was my VIN not included in the recall notice on the engines? This was clearly a safety hazard. This problem SHOULD BE COVERED by the engine recall. Now I have to get a new vehicle with extremely limited funds.Read more
Incident date: May 20, 2025
Catalytic converter system failure
Incident date: Apr 25, 2022
The contact owns a 2017 Kia Sedona. The contact stated while starting the vehicle, the air bag warning light illuminated. The vehicle was taken to an independent mechanic who diagnosed that the front passenger's side air bag module needed to be replaced. The vehicle was not repaired. The contact rel
... ated the failure to NHTSA Campaign Number: 22V031000 (Air Bags). The failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 86,000.Read more
Incident date: Apr 9, 2025
On [XXX] my family and I were on our way to Oklahoma. Luckily we were on a highway instead of interstate when our Kia motor blew. There were no oil warning lights illuminated, nothing. My husband luckily was able to steer the van to the side of the road safely. My vehicle had to be towed and when co
... des were run on it by the oil changers, NO CODES POPPED UP and there were metal shaving in my oil filter. My husband contacted the dealer, they said the only issue they could find was not a recall, but an extended warranty for an oil pressure switch, but that with it not working it "would not make an engine blow." However, another mechanic said it absolutely would. This van does have the 3.3 engine that has been recalled in other models, but not the 2017. We had to rent a UHAUL to have my van pulled by another vehicle. In the picture you can see all the oil which was lost. How was our safety at risk? We had to pull on the side of the road on a main highway (not interstate), but there wasn't much room between the road side and our vehicle, not to mention the traffic right behind us who could have parked in our trunk when the failure occurred. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)Read more
Incident date: Sep 5, 2024
My right side turn signal keeps getting water inside and not working
Incident date: Jan 1, 2025
Using lots of oil
Incident date: Feb 19, 2025
Intermittent air bag light come and goes Window fluid leaking Power steering leaking Bad reception AM radio (Lots static)
Incident date: Feb 19, 2025
Intermittent air bag light come and goes Window fluid leaking Power steering leaking Bad reception AM radio (Lots static)
Incident date: Feb 19, 2025
Intermittent air bag light come and goes Window fluid leaking Power steering leaking Bad reception AM radio (Lots static)
Incident date: Oct 20, 2023
All maintenance performed at same manufacturer authorized dealership. My engine is currently full of sludge due the oil pressure switch under the recall not operating correctly before and after repair The was reported to dealer in October 2023 who engaged the manufacturer who authorized the repairs
... in May 2024 when vehicle would not hold oil at all.Car has not maintained oil level since repair .It has been in dealers since October 2024 seeking assistance from the manufacturer Recall MC-10210267-0001Read more
Incident date: Oct 20, 2023
All maintenance performed at same manufacturer authorized dealership. My engine is currently full of sludge due the oil pressure switch under the recall not operating correctly before and after repair The was reported to dealer in October 2023 who engaged the manufacturer who authorized the repairs
... in May 2024 when vehicle would not hold oil at all.Car has not maintained oil level since repair .It has been in dealers since October 2024 seeking assistance from the manufacturer Recall MC-10210267-0001Read more
Incident date: Nov 30, 2024
I own a 2017 Kia Sedona with approximately 120,000. It has the 3.3L V6 engine. While driving, the vehicle lost power and would not run. The lights and the dashboard would come on, but it would not turn over to start. I took it to a mechanic, and they confirmed that the engine had seized up and woul
... d have to be replaced costing $11,000. I then had it towed to the dealership that I purchased the vehicle. They also confirmed that the engine had seized up and would have to be replaced at a significant cost. I had no warning that anything was wrong with my vehicle as the check engine light did not come on. I did hear a slight knocking the day before this happened. My husband checked the oil and added a quart of oil, which was unusual since we had not seen any oil on our driveway. I did have a warranty, but it lapsed due to being over the mileage cap by 2,000 miles.Read more
Incident date: Nov 1, 2020
The contact owns a 2017 Kia Sedona. The contact stated that the vehicle failed to immediately start and was experiencing rough driving with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and informed the contact of the head gasket, h
... ead gasket bolts, fuel pump, and fuel injector failures. The vehicle was not yet repaired. Additionally, the passenger’s side electronic sliding door failed to properly latch due to a faulty electrical locking mechanism. The vehicle was not repaired. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The manufacturer informed the contact that the vehicle was not included in an undisclosed Extend Warranty Coverage for the failure. The failure mileage was 50,000.Read more
Incident date: Nov 1, 2020
The contact owns a 2017 Kia Sedona. The contact stated that the vehicle failed to immediately start and was experiencing rough driving with the check engine warning light illuminated. The vehicle was taken to the local mechanic who diagnosed the vehicle and informed the contact of the head gasket, h
... ead gasket bolts, fuel pump, and fuel injector failures. The vehicle was not yet repaired. Additionally, the passenger’s side electronic sliding door failed to properly latch due to a faulty electrical locking mechanism. The vehicle was not repaired. The manufacturer and local dealer were notified of the failures, but no assistance was provided. The manufacturer informed the contact that the vehicle was not included in an undisclosed Extend Warranty Coverage for the failure. The failure mileage was 50,000.Read more
Incident date: Dec 3, 2024
The Engine failed at 63,758 miles. Lancaster KIA in Lancaster, PA indicated the engine has metal shavings everywhere.
Incident date: Nov 19, 2024
Motor has been consuming oil.all oil and maintence was done to this vehicle.on Monday the 18of November 2024 while driving too work the motor blew up putting oil everywhere.almost cause a major accident it had too be tow back to my house.
Incident date: Nov 19, 2024
Engine seized. Purchased car on 9-16-24. One 9-17-24 I went to Valvoline and purchased a full synthetic oil change. Within 2000 miles driven since oil change mechanic advised that there was no oil and no leaks. Valvoline assisted my mechanic in the investigation and claimed the Sedona had a oil cons
... umption issues. Manufacturing issues. Car shut off while driving. No light illuminated prior to the shut off and even with no oil there is no check engine light or oil pressure warning.Read more
Incident date: Nov 19, 2024
Engine seized. Purchased car on 9-16-24. One 9-17-24 I went to Valvoline and purchased a full synthetic oil change. Within 2000 miles driven since oil change mechanic advised that there was no oil and no leaks. Valvoline assisted my mechanic in the investigation and claimed the Sedona had a oil cons
... umption issues. Manufacturing issues. Car shut off while driving. No light illuminated prior to the shut off and even with no oil there is no check engine light or oil pressure warning.Read more
Incident date: Apr 25, 2021
The contact owns a 2017 Kia Sedona. The contact noticed a green puddle underneath the vehicle with the low coolant message displayed. The vehicle was initially taken to an independent mechanic where the contact was informed that either the head gasket or the entire engine needed to be replaced. The
... contact was referred to the dealer for further assistance. The vehicle was towed to a dealer where the contact was informed that leak was caused by stripped bolts inside the engine which caused coolant to leak. The vehicle was diagnosed with engine failure. The engine was replaced by the dealer. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties associated with the vehicle. In addition, the contact stated that the driver’s side sliding door intermittently failed to close as needed. The contact stated that while driving at various speeds, the door ajar warning light was illuminated. The vehicle was taken to a dealer where an estimate for the repair was provided; however, the dealer could not guarantee that the repair would fix the vehicle. The vehicle was not repaired. The failure mileage was 85,012.Read more
Incident date: Apr 25, 2021
The contact owns a 2017 Kia Sedona. The contact noticed a green puddle underneath the vehicle with the low coolant message displayed. The vehicle was initially taken to an independent mechanic where the contact was informed that either the head gasket or the entire engine needed to be replaced. The
... contact was referred to the dealer for further assistance. The vehicle was towed to a dealer where the contact was informed that leak was caused by stripped bolts inside the engine which caused coolant to leak. The vehicle was diagnosed with engine failure. The engine was replaced by the dealer. The manufacturer was notified of the failure and the contact was informed that there were no recalls or warranties associated with the vehicle. In addition, the contact stated that the driver’s side sliding door intermittently failed to close as needed. The contact stated that while driving at various speeds, the door ajar warning light was illuminated. The vehicle was taken to a dealer where an estimate for the repair was provided; however, the dealer could not guarantee that the repair would fix the vehicle. The vehicle was not repaired. The failure mileage was 85,012.Read more
Incident date: Dec 16, 2023
My engine seized. When I took it to my mechanic they stated it was due to low compression and that Kia engines were known for this issue. He suggested I take it to a Kia dealer to have them replace the engine. I took it and I was denied the replacement. I did some research and found that this issue
... was in fact very popular among Kia owners. Some expressing their engines actually ignited. I also found there was a class-action lawsuit against Kia for this exact issue. I noticed all Kia models were included in the suit except for the Sedona. During my research I found a mass of Sedona owners who had the same compression issues. It baffles me why my car wasn't included when it has the exact isdues as the other models made by the same manufacturer. I would like to file a complaint in hopes that other Sedona owners have done the same, and we can bring light to this issue, and possibly a solution.Read more
Incident date: Sep 30, 2024
Engine had sudden unexplained loss of oil followed shortly after by Engine failure due to broken rod
Incident date: Mar 27, 2023
my engine blew while driving on the highway April 2023. my connecting rod snapped. no check engine light or oil warning light ever came on prior to this happening. I had maintained oil changes every 2000 miles since purchase. oil levels were within normal range when this incident occurred. the car s
... howed no symptoms of this happening prior to it happening. Kia has engine recalls but my vehicle was not listed in this recall.Read more
Incident date: Jul 18, 2024
I am writing to file a formal complaint regarding a serious issue my vehicle has been unusable since July due to a defective AC control head. I initially took my vehicle to an authorized dealership, and they informed me that the part required is on national back order. After an extensive search, t
... hey located the part at a dealership in California, but the order was canceled. I was then told that many replacement control heads are being returned as defective, leaving me without a functioning vehicle. The dealership has indicated that the back order could take anywhere from one week to three years, which is an unacceptable and indefinite delay. I am currently unable to use my vehicle because temperatures in the Phoenix metro area average between 105+ degrees during this time of year. As a mother of four small children, it is unsafe and unreasonable to transport them in such extreme heat without a working air conditioning system. The lack of resolution has placed a significant burden on my family’s daily life. I am requesting immediate attention to this matter, as the situation is now impacting our safety and well-being. The widespread issue with defective parts and lack of availability needs to be investigated and addressed promptly. Thank you for your consideration of this matter. I hope that with your involvement, a timely resolution can be reached or, at the very least, clear communication regarding the availability of the required part can be provided.Read more
Incident date: Sep 10, 2024
The lights turn on by themselves with no incidents. And cannot get them to turn off. They eventually turn off by themselves and then on by themselves.
Incident date: Sep 10, 2024
The lights turn on by themselves with no incidents. And cannot get them to turn off. They eventually turn off by themselves and then on by themselves.
Incident date: Sep 10, 2024
The lights turn on by themselves with no incidents. And cannot get them to turn off. They eventually turn off by themselves and then on by themselves.
Incident date: Jul 16, 2024
We bought this van in September of 2023. No known issues… we’ve kept up on regular oil changes etc. Over a month ago a slight tap started happening when vehicle started up, took it three places and all 3 said we needed a new engine. We just hit 100k…. Within two days of those opinions, engine
... seized while I was driving. No injuries but a car this new with no known issues this is not ok. Zero lights came on the dashboard. No check engine light, nothing. It’s been in a shop for over a month while we wait for a new engine to come in. Would never ever buy another Kia. Dealership and two local places both told us they do not know what happened or why this happened.Read more
Incident date: Jun 7, 2024
The contact owns a 2017 Kia Sedona. The contact stated while driving 45 MPH, the connecting rod punctured the engine causing an engine oil leak. As a result of the failure, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to a local dealer where it was diagnosed and
... determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 117,000.Read more
Incident date: Aug 8, 2024
The contact owns a 2017 Kia Sedona. The contact stated while driving 70 MPH, the vehicle lost motive power. There was no warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The contact also stated that there was smoke coming from the engine. The vehicle wa
... s towed to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.Read more
Incident date: Dec 6, 2023
Unknown the paint is chipping and peeling around the whole vehicle. Auto shop said it shouldn't be doing that and it could be a painting error of the manufacturer.
Incident date: Jul 5, 2024
July 5, 2024 Engine started to make a noise, had inspected at a local repair shop July 9, 2024, they diagnosed it as "crack in the front valve cover due to what seems to be something internal to engine coming apart. This vehicle is going to need a new engine." No warning lights were on, no service n
... eeded lights. yes, available currently for inspection as long as I don't trade it off. safety could have been at risk if it seized up while on interstate Insurance said it wasn't covered and have not warranty insurance no symptoms, no warning lights, nothing. Driving home on Friday the 5th when 5 miles from home it felt like it was loosing power and didn't want to accelerate. then I noticed the noise. Still no lights on dashRead more
Incident date: Jun 27, 2024
The engine seized suddenly and put my family in danger. There are recalls on other kia engines and it is clearly an issue but KIA is not taking responsibility for it and has told us we must pay 13K for a new engine or they will give us $500 to "take it off our hands" --- this is wrong. We have kept
... the vehicle well-maintained and have all the records to prove this. It has just over 100,000 miles on it and we still owe money on it. KIA is putting families in danger but not acknowledging that there is a possibility of engine failure in the Sedona van. There have likely been deaths and injury as a result of this and yet, nothing is being done! Please hold KIA accountable and insist they do a nationwide recall for all engines that are affected by this defect.Read more
Incident date: May 16, 2024
Airbag warning light stays illuminated when the vehicle is on. KIA mailed me a 2017-2018 MY KIA SEDONA VEHICLES ILLUMINATION OF AIRBAG WARNING LIGHT NEW VEHICLE LIMITED WARRANTY EXTENSION letter. Dealer (Dyer KIA, Lake Wales, FL) refuses to honor the warranty. Made complaints online to the dealer an
... d KIA and they refuse to fix my vehicle. The airbags do not work.Read more
Showing 50 of 172 complaints.