2011 HYUNDAI SANTA FE Recalls, Complaints & Safety

The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, there was an abnormal banging sound coming from the rear of the vehicle. The vehicle was taken to an independent mechanic who diagnosed that the rear chassis was rusted. The vehicle was not repaired. The independent mechanic performed no repairs on the vehicle. The contact stated that while touching the metal parts the parts were disintegrating. The contact stated that the 4x4 failed to operate as needed. The contact stated that the abnormal sound was worsening. The manufacturer was not made aware of the failure. The failure mileage was approximately 118,000.

CATASTROPHIC ENGINE FAILURE. With no prior indications, the engine seized while driving on side street at 25mph. Engine blew hole in block and dumped engine parts, including piston rod, piston and engine block remnants, and oil on street. Very dangerous as power steering stopped and was unable to turn. Very low miles, 40,680, with all maintenance performed by dealer. Filed a report with Hyundai USA, no action taken.

The undercarriage is completed rusted and is not drivable, I had the treatment done by the dealer to have it coated to protect it from rust. well, its rusted.

The contact owned a 2011 Hyundai Santa Fe. The contact stated while the contact's daughter was driving at an undisclosed speed, the contact noticed a burning odor and the vehicle stalled. The contact idled the vehicle to the shoulder of the road and exited the vehicle. The vehicle burst into flames after the occupants exited the vehicle. The contact's daughter and daughter's friend were occupants of the vehicle at the time of the failure. No injuries were sustained. The fire department arrived and extinguished the fire. A Police report was filed. The vehicle was towed to a local tow yard. The vehicle was condemned to total loss. The manufacturer was made aware of the failure. The failure mileage was approximately 280,000.

Fire

The contact owns a 2011 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting); however, the part to do the recall repair was on a national back order. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

ABS and traction control lights always on. Dealership stated a faulty right rear wheel bearing sensor faulty was the cause and needed to be replaced. This caused a problem with the ABS and traction control systems. Hyundai has issued a recall for ABS/traction control for my vehicle's make model year, but not my exact trim.

The contact owns a 2011 Hyundai Santa Fe. The contact stated that on six occasions over 12 months, the vehicle overheated while driving at various speeds. Additionally, the contact observed white smoke coming from the exhaust pipe on the rear passenger’s side and the front of the vehicle. The check engine warning light was illuminated during the last failure. The contact stated that on several occasions the vehicle was taken to the residence, and on other occasions, the vehicle was towed to an independent dealer where it was diagnosed that the thermostat housing and radiator needed to be replaced. The vehicle was repaired but the failure reoccurred several times. The manufacturer was not notified of the failure. The failure mileage was approximately 135,000.

The contact owns a 2011 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the charger indicator warning light illuminated and the engine seized. The battery was recharged. The vehicle was taken to an independent mechanic where it was diagnosed with a failed valve cover gasket leak and that the valve cover gasket and the alternator needed to be replaced. The vehicle was not repaired. The vehicle was scheduled to be taken to the dealer for inspection within the week. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 126,600. The VIN was unavailable.

02

About this date had accidentair bags failed to go off for any off us

Crash

About this date had accidentair bags failed to go off for any off us

Crash

About this date had accidentair bags failed to go off for any off us

Crash

I was driving the car on a 4 lane road when suddenly the engine shut off and the car was no longer functioning. I lost power steering and had to coast into a nearby parking lot, otherwise I would have caused a major accident in the middle of a busy intersection with another 4 lane road. Upon taking the car to Hyundai for evaluation, it was declared to be total engine failure. Given the other issues with Hyundai engines failing and the fact that I VERY NARROWLY AVOIDED A MASSIVE COLLISION, I would like NHTSA to be aware that this problem may go back farther than Hyundai has addressed so far.

I pulled up into my grandma's driveway, put the car in park. The car continued moving forward and when I depressed the brake pedal, the car accelerated for some unknown reason. So I put both feet on the brake and it still continued to accelerate. My car crashed into my grandparents garage door, then into their car, then pushed their car into their washer and dryer, causing those appliances to push against the wall, breaking the structure, busting water lines, smashing the washer and causing damage.

Crash

I pulled up into my grandma's driveway, put the car in park. The car continued moving forward and when I depressed the brake pedal, the car accelerated for some unknown reason. So I put both feet on the brake and it still continued to accelerate. My car crashed into my grandparents garage door, then into their car, then pushed their car into their washer and dryer, causing those appliances to push against the wall, breaking the structure, busting water lines, smashing the washer and causing damage.

Crash

I read the recall on vehicles of my type and it sounds like the issues I have been experiencing. I’m thinking the car was recalled and repaired ineffectively before I got it. The brake fluid is leaking with no obvious fix, I’ve taken it to a few mechanics to check.

My 2011 Hyundai Santa Fe had 75,000 miles on it in September 2022. It was bought and serviced by the same dealership and I am the original owner. It was last serviced at the end of June 2022. While returning from Corvallis, Oregon to Forest Grove, Oregon, the car's display light all turned on and a second late the car completely stopped. I am thankful that I decided to take the back road home, if I had been on the highway, I am positive I would have been in a serious accident. It has been determined by the dealership that there was a complete engine failure. It has been at the Hyundai dealership for four months now and there is no replacement engine available for it. Not only that, they can't get a reasonably priced replacement engine anywhere. This car would have been a valuable trade in on a new car. The Diagnosis was Engine crankshaft seized. Metal particles on Dipstick, large metal fragments on oil filter, Engine replacement required. The car is now worthless, expect for parts.

The contact owns a 2011 Hyundai Santa Fe. The contact stated while taking the vehicle to the yearly inspection, the vehicle failed the inspection due to a hole in the rear driver’s side subframe. The dealer was contacted and stated that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was 170,000.

UNKNOWN warning I’m the owner of a 2011 Hyundai Santa Fe and a week ago at 185k mikes all of a sudden driving on the freeway it started hesitating and sounded like metal grinding and smoking really bad. Pulled to the side of the freeway on a ramp at that. Tried to restart the vehicle and I heard a bang noise which upon later discovery the engine blew a rod with no warning locked the steering wheel couldn’t get the keys out of the ignition DO NOT buy this car still owe 5k on the vehicle

Fire

ENGINE STALLS

The brakes on this Santa Fe have produced some unexplainable issues? A complete brake job was done approximately six months ago by a reputable brake shop because of similar issues with the brakes that occurred again last week and yesterday. Additionally, all fluids were normal during routine oil change and fluid check on Aug 13th. Last week while backing up the normal brake would not stop the vehicle and the car was stopped by using the emergency brake. On Oct 4, 2021 the brakes did not work causing the Santa Fe to "rear-end" another car at a red light. Speed was approximately 35-40 mph. Air bag deployed and no one was seriously hurt in the accident. Problem has not been reproduced or confirmed by a dealer; just a complete brake job 6 months ago by a brake shop. Vehicle is now at the tow facility awaiting the inspection by insurance company and can be inspected by anyone interested in doing so. There were no warning lamps or messages of the problem prior to failure. Additionally, this car's blinkers have randomly stopped working with no notice and just randomly started working again after a period of time. Emergency flashers worked but not the normal blinkers during this malfunction. This vehicle definitely has some Gremlins!! It's unknown why this model Santa Fe has produced a similar problems as other Santa Fe's with no recalls on this particular model or VIN # ?

Crash

We have (had) a 2011 Hyundai Sante Fe. On 9/21/21, driving to Bozeman, just west of Livingston MT, on I-90, the car had a sudden stalling, loss of power (check engine light, oil light came on), then knocking sound that increased in volume and frequency. Smoke began pouring from under the hood as we pulled to the side of the highway, then very quickly accompanied by flames. We exited the vehicle. I opened the hood, the flames shot into the air. We moved away from the car. 911 had been called and the local fire department arrived within 10-15 minutes. Fire extinguished after about 20-30 minutes, but engulfed (destroyed) the entire engine compartment. Flames did not spread to passenger area of the vehicle. No one injured from the fire (although possible smoke inhalation before and as we exited vehicle). Car totaled, towed from highway. 1. Component: engine, all components in engine compartment (available for inspection, see photos uploaded); 2. Safety threat: smoke, fire quickly engulfed engine compartment, threat of spread to passenger area of vehicle; 3. Not yet confirmed by dealer or independent service center; 4. Inspection: by police/fire department that responded to the incident indicating mechanical malfunction, without further detail; 5. Warnings: check engine light and oil light occurred prior to or at time of incident and before severe knocking sounds began, but at same time as stalling/power loss.

Fire

While driving about 35mph a fast ticking sound came from the turn signal/steering column area then it started smoking so I turned on the turn signal and it stopped ticking I almost panicked. Incident has happened 2 more time's but I put on the turn signal quickly before it overheated and it did not smoke. The car has not been to a service center or dealer and there we no warning lights on or prior symptoms

Unexplained battery drain has been an issue.

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CONTACT STATED SMOKE WAS COMING FROM THE STEERING COLUMN. THE CONTACT DROVE THE VEHICLE BACK TO THEIR RESIDENCE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LOCAL DEALER (HORNE HYUNDAI 1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85119 (480) 771-8213) WHERE IT WAS DIAGNOSED WITH NEEDING TURN SIGNALS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Fire

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CONTACT STATED SMOKE WAS COMING FROM THE STEERING COLUMN. THE CONTACT DROVE THE VEHICLE BACK TO THEIR RESIDENCE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LOCAL DEALER (HORNE HYUNDAI 1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85119 (480) 771-8213) WHERE IT WAS DIAGNOSED WITH NEEDING TURN SIGNALS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.

Fire

WHEN I AM DRIVING THE CAR SIMPLY STOPS ON THE ROAD. THE VEHICLE REDUCES THE VELOCITY TO 5MPH AND OTHER CARS COMING IN MY BACK HAVE TO STOP ALSO STOP OR MOVE TO THE OTHER LINE TO AVOID COLLITION. AT THIS MOMENT WE CAN'T BE IN THE ROAD SAFETY. I HAVE NOTICED THAT THIS PROBLEM IS A REASON FOR RECALL YET. MY CAR IS A 2012 MODEL WITH 64K MILES! ANOTHER PROBLEM IS THE CAR JERKED WHEN I WANT TO PARK SO THE CAR DOES NOT CHANGE FROM DRIVE TO PARK OR REVERSE.

WHEN TRYING TO START THE TRUCK USING THE REMOTE STARTER THE AREA WHERE THE TURNING SWITCH IS STARED TO SMOKE AND THE SMELL OF BURNING WIRE WAS SMELT AND THE SOUND LIKE MY HAZARD LIGHT WAS HEARD I TURNED THE TRUCK OFF THEN TURN IT BACK ON THE NOISE WAS GONE. THE TRUCK WAS STATIONARY( PARK) AND THE TURNING SWITCH WAS NOT BEING USED, AND THE HEADLIGHT WAS OFF . I WAS TRYING TO WARM THE TRUCK UP.

NORMAL DRIVING TURN SIGNAL LEVER STARTED TICKING BEGAN SMOKING FROM THE BASE CONTINUES TO TICK INTERMITTENTLY AND SMOKES IN MOTION WHILE DRIVING ON HIGHWAY

AS I WAS DRIVING MY FAMILY HOME FROM A SOCCER MATCH IN DENVER TO OUR HOME IN BRECKENRIDGE MY CAR(HYUNDAI, SANTA FE 2011) LOST ALL POWER WITH OUT THE ENGINE DYING. WE WERE HEADING WEST AND IN THE TUNNEL. IT WAS EXTREMELY SCARY AND PUT MY FAMILY IN DANGER. NO WARNING LIGHTS HAVE EVER COME UP ON MY CAR BEFORE OR AFTER. THIS IS THE FIRST TIME OF MANY INCIDENTS THAT THIS HAS HAPPENED AND NOT ONLY WHEN I HAVE BEEN DRIVING BUT ALSO MY DAUGHTER, SHE HAS HER PERMIT! IT DOESN'T JUST HAPPEN ON THE INTERSTATE BUT ALSO AROUND OUR COMMUNITY WHILE DRIVING. I HAVE HAD IT CHECKED IT OUT WITH MY MECHANIC AND THEY COULDN'T FIND THE ISSUE AS THE DIAGNOSTIC CAME UP WITH NOTHING. THIS IS A SERIOUS SAFETY HAZARD NOT ONLY FOR MYSELF BUT MY FAMILY AND OTHERS ON THE ROAD.

CAR SMOKING FROM EXAHUST SINCE AROUND 42000 MILES OIL SMOKE STARTED IN 2017 . I HAVE TAKEN TO DEALERSHIP ABOUT 8 TIMES IN 3 YEARS NOW OIL ALL IN THE SPARKPLUGS USING OVER A QUART OF OIL EVERY 1000 MILES NOW HAS 56000 MILES AND UNABLE TO DRIVE IT. DEALSHIP TELLING ME THEY WILL HAVE CAR FOR ONE MONTH OR MORE WITH NO REPLACEMENT CAR GIVEN HAVE BEEN TOLD MAY NOT FIX REPLACE THE MOTOR I CALLED MAIN COMPANY EARLIER THIS YEAR. NOTHING WAS DONE.SMOKES AT START UP SMOKES OUT MY GARAGE . THEN CAR WAS SHIMMING WHEN DRIVING AND ENGINE LIGHT CAME ON .

STEERING WHEEL LEFT SIDE DETERIORATING. HOLE ALREADY. CONCERNED IT MAY COME APART CAUSING AN ACCIDENT. I REPORTED TO BROWNS HYUNDAI WHERE I HAVE HAS SERVICE FOR 10 YEARS. MY EXTENDED WARRANTY WAS 10 YEARS AND 100,000 MILES. UNDER 10 YEARS BUT OVER MILEAGE. OTHERS SEEM TO HAVE EXPERIENCED :HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/OFFICIAL-STEERING-WHEEL-PEELING-THREAD.146456/; HTTPS://WWW.HYUNDAI-FORUMS.COM/THREADS/STEERING-WHEEL-PEELING-AND-ITS-NOT-LEATHER.228945/. DEALER TRIED TO GET HYUNDAI TO ALLOW A GOODWILL ASSISTANCE BUT THEY REFUSED. CONCERNED THIS STEERING WHEEL WILL COME APART.

NOTHING HAS HAPPENED SO FAR, MY COMPLAINT IS THAT EVERY 4-6 MONTHS, I NEED TO BUY PARTS FOR MY SANTA FE. IT STARTS WITH A KNOCK ON THE RIGHT FRONT END OF THE CAR. I NEED TO GET TO WORK, SO I TAKE MY TIME GETTING THERE. I ALSO WAS ABOUT TO GET ON THE HIGHWAY, AND THE SPRING BROKE ON THE ON RAMP. I SEE ALL THE HORROR STORIES ABOUT THIS MODEL HYUNDAI WITH ISSUES WITH THE FRONT END . I CAN SEND YOU REPAIR BILLS OF WHAT PARTS HAVE BEEN REPLACED OVER THE LAST 5 YEARS.

PURCHASED USED VEHICLE SEP 2018 FROM USED CAR CHEVY DEALER. 3 DAYS INTO DRIVING THE RIGHT FRONT SPRING BROKE AND PUNCTURED THE TIRE FORCING ME TO PULL OVER TO THE SIDE QUICKLY, LUCKILY WITHOUT ACCIDENT. CAR TOWED & REPAIRED BY DEALER. HYUNDAI WOULD NOT RESPOND TO COMPLAINTS ABOUT THIS EVEN THOUGH HAVE SEEN OTHERS WITH SAME ISSUE. CAR SOUNDED HORRIBLE AND I HAVE HAD THE SUSPENSION STRUTS AND COILS REPLACED NOW TWICE WITH THIS VEHICLE IN THE LAST TWO YEARS DUE TO BAD WEAR, ABRASIONS AND SQUEAKING IN THE SUSPENSION. REPAIR AND REPLACEMENT WORK DONE AGAIN ON SEP. 2020. POOR QUALITY METAL AND PARTS WITH THIS VEHICLE BRAND AND DESIGN.

ON JUNE 14,2020, I BACKED OUT OF A PARKING SPOT IN A LOT OUTSIDE A GROCERY STORE AND MY HYUNDAI SANTA FE SUDDENLY ACCELERATED BACK HITTING A BARRIER POLE. WHEN I PUT IT IN DRIVE, IT LEAPT FORWARD AND SPED BETWEEN A POKE AND A PARKED CAR, RACED DOWN A TEN-FOOT EMBANKMENT AND CRASHED INTO THE CORNER OF A BRICK BUILDING. I LATER LEARNED THAT THIS WAS CALLED SUDDEN UNINTENDED ACCELERATION AND THAT THE BRAKES DO NOT WORK WHEN SUA HAPPENS. IT WAS ALL OVER WITHIN SECONDS AND I HAD NO TIME TO ACT. MY CAR WAS COMPLETELY TOTALED AND I SUFFERED RIB CAGE AND STERNUM CONTUSIONS FROM THE SEAT BELT. THE AIR BAG DID NOT DEPLOY. MY CAR SCRAPED THE PARKED CAR AND MY INSURANCE COMPANY PAID FOR THAT DAMAGE.

Crash 1 injured

FRONT RIGHT STRUT SPRING RELEASED FROM THE MOUNTING WITH A LOUD BANG AND WAS RUBBING AGAINST THE TIRE. THIS HAPPEN WHILE DRIVING AT 30 MPH. THE TIRE WAS DAMAGED. I HAVE REPLACED BOTH FRONT STRUTS.

CAR STARTED SMOKING BLUE SMOKE OUT OF THE EXHAUST AT 45,000 MILES WAS NEVER TREATED FOR AN OIL CONSUMPTION TEST. I DIDN'T KNOW THERE WAS SUCH A THING WAS NOT ADVISED AT THAT TIME NOW 3 YEARS LATER SUV ONLY HAS 56,000 IT USED 2 QUARTS OF OIL IN 1700 MILES. SINCE I DON'T DRIVE IT MUCH THEY ARE SAYING I HAVE TO START ALL OVER AGAIN SINCE I HAD NOT BEEN IN SINCE MAY 2020. IT IS NOW JULY DRIVEN IT 1300 MILE I WAS TOLD MUST START CONSUMPTION TEST FROM BEGINNING NOT WITH IN THE 1000 MILE RANGE . THEY NEVER FILED OUT ANY CONSUMPTION CHART TO START WITH . THIS CAR ONLY HAS ONE YEAR REMAINING ON WARRANTY AND THEY ARE TRYING TO RUN OUT THE WARRANTY WITHOUT FIXING IT. CAR SMOKES UP MY WHOLE GARAGE UPON STARTING , IT HAS COVERED PEOPLE UP WITH BLUE SMOKE IT THEY ARE BEHIND ME IN A PARKING LOT. I CAN NOT UPLOADED. A DOCUMENT

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SIDE AND PASSENGER'S SIDE REAR BRAKE LIGHTS FAILED TO ILLUMINATE WHILE DEPRESSING THE BRAKE PEDAL. THE FAILURE WAS DUE TO MOISTURE INSIDE THE LIGHT FIXTURES. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER AND REPAIRED. NO FURTHER INFORMATION WAS AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 83,000.

ENGINE BLOWN SHORTLY AFTER 'SERVICE ENGINE' LIGHT CAME ON

THIS IS TO MAKE AWARE OF POTENTIAL/ POSSIBLE ENGINE FIRE CAUSE IN SOME HYUNDAI VEHICLES. I OWN A 2011 SANTA FE. AT LESS THAN 70K MILES THE OIL LIGHT BEGAN TO FLICKER AND LEAK OIL. DEALERSHIP INDICATED I RUINED ENGINE AND I WAS RESPONSIBLE FOR ALL REPAIR COSTS DUE TO BLA BLA BLA. I TOOK VEHICLE TO INDEPENDENT SHOP AND THEY FOUND AND REPLACED DEFECTIVE OIL PRESSURE SWITCH HYUNDAI #9475037000 WHICH LEAKED OIL ONTO TOP ENGINE, CREATED A LARGE POOL OF HOT OIL THAT SAT THERE HIDDEN UNDER OTHER COMPONENTS. ( FIRE HAZARD ). THEN- AT 130K MILES IT HAPPENED AGAIN. REPEAT REPLACEMENT OF GENUINE DEFECTIVE OIL PRESSURE SWITCH AND HOT OIL ON ENGINE (FIRE HAZARD) CONTACTED HYUNDAI TO EXPLAIN THE FIRE HAZARD DEFECTIVE OIL SWITCH ISSUE. ALL THEY COULD SAY WAS TAKE IT TO DEALERSHIP. WELL I DID JUST THAT THE FIRST TIME THIS HAPPENED SO WHY GO BACK AND GO THRU THE SAME BS. THE 2 SWITCHES FAILING AND HIDDEN OIL POOLS ON A HOT ENGINE SHOULD BE A RED FLAG AND MAYBE AN ANSWER TO ALL THE PAST CAR FIRES REPORTED HERE. INCLUDED IS PHOTO OF THE DEFECTIVE PARTS THAT WHERE REPLACED. NOTE- THE SWITCH LOCATION IS IN THE V CAVITY UNDER THE INTAKE MANIFOLD. IMPOSSIBLE TO SEE AND IF IT STARTS SPEWING HOT OIL OUT THERE'S NO WAY SEE IT. *TR

TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE REAR CALIPERS SEIZED. ALSO, WHEN THE BRAKE PEDAL WAS APPLIED, THE PEDAL FELT SPONGY AND TRAVELED TO THE FLOORBOARD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE CALIPERS SEIZED AND THE MASTER CYLINDER AND BRAKE PADS NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 10V613000 (SERVICE BRAKES, HYDRAULIC). THE FAILURE MILEAGE WAS 115,000.*DT*JB