2009 HYUNDAI SANTA FE Recalls, Complaints & Safety

Vehicle will suddenly shutdown in the middle of the road. This could easily have caused a crash at any time. Several batteries have been replaced due to alternator not charging the battery. Then the battery has to be jumped for emergencies. I have taken the car in for repairs of the recall twice. I was told that the front end would come off and parts would have to be replaced because of the age of my vehicle they would not fit again. I need a solution to this problem.

[XXX] We took out Stanta Fe to the Hyundia Dealership in Columbia, TN 38401. The installed a new rover cover gasket left and service kit. The purpose was to stop oil from leaking into the alternator. I would like to point out we did not see any visible signs of the gasket was leaking. We had our regular scheduled oil change in Feb of 2025 and no report of an oil leak. We had a service event at the end of June 2025 and were told there was a visible leak was present and appeared to be about 3 months old. We took it back to the dealership and reported the recall issue was occurring. This was 7/25 and just outside of a year. The stated it would not be covered under warranty/recall now. I called and complain to Hyundia corporate. Waited 2 weeks to say it would be taken care of by the dealership. Called them today to arrange for bring the car in but they had no record of what I was told by Hyundia corporate. I believe this breaking faith w the whole recall process with the NTSB. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2009 Hyundai Santa Fe. The contact stated while driving at various speeds, the vehicle stalled. The contact stated that the failure occurred mostly while decelerating from highway speeds. The vehicle was taken to several independent mechanics to be diagnosed, but the failure could not be duplicated. The dealer and the manufacturer were not notified of the failure. The failure mileage was approximately 85,000.

I am writing to document a troubling interaction at one of the Hyundai service locations regarding a known recall on my 2009 Hyundai Santa Fe (166,000 miles). This vehicle is affected by Recall Campaign Number 103 (valve cover gasket may leak and cause alternator failure and electrical fire risk). The issue is publicly documented by NHTSA and Hyundai, and my vehicle has experienced exactly the problems outlined — two alternator failures and two batteries killed. When my vehicle was brought to Hyundai of Metairie, located at 5969 Veterans Memorial Boulevard, Metairie, Louisiana, the service receptionist stated before even inspecting the car that it “may not be covered” because the alternator is aftermarket. This was said immediately upon drop-off, which I believe is inappropriate and concerning. We dropped it off Friday evening before the Saturday, May 31, 2025 morning scheduled inspection. As you are aware, federal law requires manufacturers to complete recall repairs at no cost, regardless of vehicle ownership history or whether a part has been replaced with an aftermarket component — especially when the replacement occurred due to a known safety defect. The alternator was not modified; it was replaced after multiple failures that align precisely with the recall’s described risk. I respectfully request that: The vehicle be inspected promptly and fairly. The recall be honored and completed at no charge, as required. Hyundai ensure that dealership employees are not preemptively discouraging customers from rightful recall services with misinformation or dismissive attitudes. I have already filed a complaint with Hyundai Corporate office this morning and intend to follow up with a phone call when offices resume usual business hours. Thank you in advance for your time. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Leak coolant and oil

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

Crash 4 injured

On January 16,2025 I was driving my Hyundai Santa Fe on the freeway with my three children when the automatic brake system suddenly failed, causing me to lose control of the vehicle. As a result, we spun off the road, and the vehicle flipped four times, causing us multiple injuries. Additionally, due to a known recall involving the failure of the airbag deployment system, the airbags did not deploy during the crash. These combined defects caused me and my children to suffer significant injuries, including broken cervical spine. Broken thoracic spine and Broken Sternum. My daughter has a fractured spine and sternum. And both my sons have serious bruising and head trauma. Both the automatic brake system and the airbag system on this vehicle are part of existing recalls issued by Hyundai Motors. These failures directly contributed to the severity of our accident and the injuries we sustained

Crash 4 injured

The contact owns a 2009 Hyundai Santa Fe. The contact stated that while the vehicle was at an independent mechanic for an oil change, she was informed that oil was leaking onto the alternator. The contact stated that the vehicle had previously been repaired under Service Campaign 976 (Cylinder Head Cover Oil Leak Repair With Oil Protector Install And Alternator Voltage Test), with the valve cover replaced twice; however, the failure persisted. The vehicle was then taken to the dealer, who related the failure to Service Campaign 976 and determined that the valve cover needed to be replaced for the third time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.

This vehicle Dies while driving it I have to put in neutral and restart. I am afraid that I am going to be hurt or someone else is.

The closed recall of the brake light failing to illuminate has returned and I’m not sure of my future steps in getting it fixed. The Hyundai repair website mentions it as completed in 2014, when I did not have the car. At random, my driver tail light will not illuminate whilst braking. It has recurred repeatedly, so I’ve put the incident as the most recent time it happened.

The contact owns a 2009 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 13V113000 (Exterior Lighting) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

vehicle will randomly shutoff. example coming off the interstate and off the exit ramp and accelerating into traffic vehicle with completly die, no power steering or power brakes. after pulling off the road the vehicle will restart and run normally. may not happen again for several weeks. dealer had performed recalls and cannot duplicate issue

The vehicle brakes would trigger randomly which is clearly extremely unsafe on: [XXX] [XXX] [XXX] which Triple A can validate. The main issue was the vehicle did not pull a code and since the happened randomly without warning there was no way to get this issue repaired. I called the dealership twice. The dealership recommended I call Hyundai customer relations which did nothing because the car was not under warranty and would not even work with me, even though this issue was extremely dangerous The second time this happened almost caused a vehicle pileup, because it happened on the highway when the brakes where triggered. Luckily I was able to get off of the highway with my brakes engaged, which was obviously not good for the vehicle. The last time this happened on [XXX] is when the master cylinder blew costing us $1,703.22. I called Hyundai they assigned me to 3 different case workers because the first 2 were extremely rude as if I did something wrong and were not empathetic to the seriousness of the situation. Leanna was the new case manager. She wanted me to provide all of the receipts and everything that would be relevant. After an exhausting back and forth for months in which they were clearly trying to dissuade me from taking action they simply rejected any assistance and gave me a silly $50 gift card. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

My 2009 Santa Fe's paint is peeling in large portions. It started on the driver's side door right below the window and has continued to crack and bubble all the way down the door. There has been no safety issues as of yet, but it will be a safety issue if I am driving and pieces or chunks of the paint fly off. If pieces or chunks fly off and land on my or another driver's windshield and blocks the ability of our vision it could be very dangerous and potentially cause an accident. I am not talking about little chips of paint here and there, I am talking about large size chunks. I know that I am not the only person who is having this issue, there are hundreds of people having this same issue and why there has not been a recall for this yet is blowing my mind. What is Hyundai waiting for a accident, a fatality? This is something that they need to make right, we work hard and when we purchase a vehicle for a lot of money and we take care of it so it will last us a long time and then the paint starts peeling all over the place and makes it look horrible not to mention it will begin to rust, how does Hyundai not feel obligated to fix it and make it right?

I bought my 2009 Hyundai Santa Fe brand new and have been the sole owner. It has been garaged the entire time. It has 145,000 miles and I have kept it washed and maintained regularly. The last couple of times I have taken it in for repairs, the mechanic has told me that the frame is rusting badly to the point that it is a safety issue. In the event of a crash the frame could buckle.

The contact owns a 2009 Hyundai Santa Fe. The contact received a notice for TSB: [XXX] and the vehicle was taken to the dealer where the campaign was completed. The contact stated that while an oil change was being performed, she was informed that the valve cover gasket was leaking. Additionally, the check engine warning light was illuminated. The fuel senders and O rings, the spark plugs, and the valve cover gasket were replaced; however, the failure recurred. The dealer replaced the oil sending unit; however, the failure persisted. The vehicle was taken to an independent mechanic, where the valve cover gasket, the valve cover gasket kit and the spark plugs were replaced. The contact stated that the dealer later replaced the oil pan due to oil leaking. Additionally, the contact stated while attempting to make a left turn from a complete stop, the vehicle chugged and started losing electrical power. The vehicle was towed to the dealer, where the contact was informed that the alternator internally shorted, the vehicle was stuck in drive(D), and the key was stuck in the ignition switch. The battery warning light was illuminated. The dealer performed an unknown repair. The contact stated that she then received a notice for [XXX] and the vehicle was taken to the dealer, where it was diagnosed and determined that the right bank valve cover gasket was fractured, distorted, and was leaking onto the alternator. Additionally, the dealer informed the contact that the left valve cover gasket was leaking; however, the part was not covered. The dealer only replaced the right bank valve cover gasket. The contact stated that the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 74,936. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). The contact stated there seems to be a defect in the valve covers.

My kids and I were going to town one afternoon and I started to smell gas coming from the air vents the gas smell was very strong I opened the hood and could see that it was wet I touched the spot and smelled it and it was fuel.i was worried about driving home with my children in the car so I called my brother he came looked and tracked down the issue and the fuel leak was coming from the front fuel rail.i had never heard of a fuel rail going out on a vehicle before so calling around to parts stores and auto parts recycling places to get it fixed and no one will sale me one they have all told me to take it to dealership.please help it's the only vehicle my children and i have.

Took my car in for repair because I was told that my power steering pump and gaskets were bad. Upon further investigation it wasn’t neither. It was the power steering hose that goes from the power steering to the racket pinion. Both of the hoses had holes in them and were rusted out. Here Hyundai upgraded the power steering pump because of problems and I was never notified about the upgrade and you cannot purchase the hoses needed you have to purchase a whole new power steering pump that I don’t need. The airbag light is on and I couldn’t even order the airbag it was on back order when asked. The seat belt on the right passenger side in the back will not lock in place due to I don’t know what. Campaign 947 the under body corrosion treatment didn’t protect what it was suppose to causing my frame and control arms to go bad. I have had to replace upper and lower ball joints more than 4-5 times since I purchase this vehicle new from the dealership.

1.) Throttle Control failure, and is available for inspection 2.) My and the public saftey was put in risk, as I lost control of the vehicle an almost had an accident, and could have hit another vehicle or person or building. 3.) The problem has not occured again other than the multiple times on 10/10/2023. The problem has not been confirmed by a dealer or independent service center. I had O'Reilly Auto Parts check for failure codes on 10/10/2023 and found none. 4.) The vehicle or component has not been inspected by the manufacturer, police, insurance representatives or others. 5.) There were no warning lamps, messages or other symptoms of the problem prior to the failure. The next morning when I started the vehicle the "Cruise" lamp was on. While idling in heavy traffic, vehicle throttle began over revving with my foot on the brake, I was not using Cruise Control, I had not used Cruise Control for over a week. I did not see the Cruise indicator on. I had to push hard on the Brake to keep the vehicle from lurching forward, I almost could not keep the vehicle from ramming the car in front of me. I pulled off of SR 32 in Eastgate, OH into a parking lot and it did it again, I put the vehicle in park and turned off the ignition. After a minute I started the vehicle again and it did it again, I turned off the ignition and waited longer. I started the vehicle again and within an hour, vehicle did it again in Covington, KY, I had to pull into a Motel parking lot and stomp on the Brake and throw the vehicle into Park with Throttle Running away. I turned the Ignition off and waited. Vehicle then acted normally.

2009 Hyundai Sante Fe Mileage as of 9/16/2023 145608 I took the vehicle there on Saturday, 9/16/2023 to have the oil changed. I always bring my own oil and filter, so I only have to pay for the labor. Each time, I do this, the mechanic always over fill the oil. The manual book indicates that it should be 5 ½ quarts, and they use the entire 6 quarts, which overfills the oil. Also normal, the dealership checks the vehicle out for possible issues. This time I had a note indicating that “Inspection is due in the end of November, the frame is rusted and will not pass inspection most like not repairable.“ They provided two (2) pictures as well that I will attach to this document. In 2017, there was a recall where they sprayed the undercarriage for rust. However, the car had been rusting almost immediately since I purchased it. I feel that the metal that was used on the frame is inferior, and can not stand the climate in the United States? [XXX] , the service advisor advised me that normal moisture, mother nature would make the car rust. I can understand this to a certain point, but not to the point that the car is not repairable any longer. I still have 7 years, or 54000 miles left on the warranty from Colonial Hyundai. Bottom line the car has been rusting for some time, and several mechanics around here have advised me that Hyundai vehicles overall are known to rust. I have had to replace the front arms and a few other things on the vehicle. I don’t drive the car that much especially in bad weather because I work from home since 2020. In addition, I get my car washed every week, and more often if there is bad weather and there is lots of salt on the road. However, in PA, there has not been many bad winters over the last few years. The frame is rusty – then the entire car is not safe to drive, hence not passing inspection, and most likely it is not repairable, which concerns me. How many other people are in this same boat? Car is available to look INFORMATION REDACTED PURSUANT TO THE FREEDOM OF

I am having a serious issue with my car that mechanics are unable to figure out. On multiple occasions, while driving at low speed in preparation for making a turn, my car has completely shut off, making it impossible for me to steer, brake or accelerate. I lost all control of my vehicle. I noticed the ‘check engine’ and ‘battery’ lights illuminated each time, but this information, along with incident descriptions, has proven less than helpful when I’ve taken it into a shop for inspection/repair as mechanics have been unable to reproduce the event or to accurately identify the problem. This has happened on the road (at intersections and once at a traffic circle) and on two occasions while I had a passenger in the vehicle with me. I currently have my vehicle back in an auto shop because it happened most recently about a week ago. However, since the problem has yet to be successfully identified and since I feel as though this is a serious safety issue that could impact others with the same type of vehicle, I am filing this official complaint.

Frame rails have rusted through with big holes showing! I did bring it to dealer in 2017 for campaign 947 for rust issues. I brought it to dealer about 2 weeks ago to see if they could put it on the hoist to see if vehicle is safe to drive but was told they don't look for rust. I have a claim number with Hyundai but haven't heard back in over a week. I am a 1 owner on this vehicle. I have always kept good care on this vehicle. I don't think this vehicle is safe to drive. The whole car could buckle while I am driving down the road!

Paint is peeling/delaminating off the car in chunks - from the roof and the hood. Paint peeled off of the hood in a large chunk while I was driving, and got stuck on the windshield & caught up on the wipers while in use. This damaged the wipers and created a dangerous situation, as it blocked my vision while driving. The paint peels off and flies off the car in chunks and can land on another car windshield as well and block their view. I brought the car to the dealer years ago when the paint first starting peeling, and was told it was just past the warranty and there was nothing they could do. I read online that there was a class action suit on this exact issue and it has been a problem for many, many years and Hyundai continues to manufacture this paint despite being aware of the problem. I contacted Hyundai corporate to report this issue, and they said there is nothing they can do. So I have decided to report the issue to warn other drivers, as the last chunk that peeled off became a safety hazard. Note: Car was only used occasionally, has very low mileage, and is garaged for a portion of the year. The paint should not be in this condition - it is defective. I paid extra for this particular pearl white paint when I purchased the car new - it was an upgrade, presented as self-healing paint.

While I was driving home, I went to make a turn and I heard a cracking noise and it felt like the steering wheel went one way and the frame was going the opposite way. I drove very slowly to a service station and when they looked at it they said they couldn't believe I drove the car without getting into an accident, they said the car was undrivable because the frame broke, They went on to say it was due to rust. I'm a 2nd owner and when I called the Hyundai corporate Headquarters they informed me there was a recall #947 Santa Fe underbody corrosion. I was told I should've received the recall when I received the new registration, I never received the recall, where do I stand with getting my car repaired, is Hyundai responsible to do the repair, I left a message with the service group at the dealership and haven't received a response yet.

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Alternator failed Due to valve gasket leaking, Hyundai issued a recall during time vehicle was in probate, I did not receive notification and had the valve gasket, manifold gasket, and alternator replaced. In June 30, 2022, When I learned the recall had been issued I filed for reimbursement of repair costs, Approximately $1900. The reimbursement claim was transferred to warrant department. The claim was transferred to claim reimbursement 8/29/2022, I received an email stating it would be 3-4 weeks for reimbursement. I called 9/29 and was informed it would be 120 days from submission date, On 12/6 additional information was needed. I was not notified, and saw the status changed, and called for update on 12/13. I submitted the same day. On 12/22, I received the repayment notification, but not the amount. I called on the phone for 4 hours for amount $727.74 breakdown missing $410 of labor costs.

Pulling into driveway. Car engine accelerated suddenly. Was just coasting in. The car wouldn't stop. Hit front of a home. The engine sounded like a race car.

Crash

Pulling into driveway. Car engine accelerated suddenly. Was just coasting in. The car wouldn't stop. Hit front of a home. The engine sounded like a race car.

Crash

The vehicle's check engine light came on and the fuel gauge shows "E". I did an OBD scan and it shows the fuel sending unit has issues. The gauge will work intermittently and the check engine light will go away. Further reviews from others show the same issues with their vehicle with each needing a bad sending unit replaced.

I was decelarating after going highway speed on the highway and the car stalled electrical still worked but braking power steering acceleation all stopped working and engine lights turned on and esc and other lights i retarted the car and no engine lights turned on i went to my mechanic he said it dosnt show on diagnostics so he cant fix it this is just one incident its happend numerous times and it almost caused accident its dangerous and must be dealt with right away

2 times within 2 months vehicle was driving less than 50 mph slowing to turn right and everything died. Engine stopped. All dash lights dark. No power steering or brakes. Do I need to detail the hazard involved? The car was started again immediately and ran great, as it was before and after.

Previously I taken my car in to be serviced June 6th 2022 due to two recalls at 110 stopwatch switch and the 947 underbody corrosion after leaving the service area it is now August 8th my abs and ESC light is illuminating at the same time and yesterday I called the dealership to schedule an appointment that is not until October 4th however when I pushed on the brakes yesterday it made a funny sound and it was hard for me to stop I'm confused if the dealership fix this why I'm having issues a month and a half later and it is important for my safety that this vehicle is running correctly as I have children and kids that commute in the car or ride with me everyday I'm afraid to continue to drive it however I need to get back and forth to work so I'm hoping the dealership provides a rental car until my appointment

January 2022, I had to have the car towed to the dealership after the car came to an abrupt stop in the middle of driving. Once at the dealership, it was determined that oil leakage from the engine had coated the alternator. I researched this to only discover Service Campaign SB-100058931-4495 (08/15/2015) had alerted dealerships to cylinder head gasket and alternator challenges as described in Campaign 15-01-031 (July 2015). Also referenced was Service Campaign 936. I had not received a notice from my dealer, nor had the 17-point "inspection" revealed this problem any service in the last 6.5 years since the Hyundai alert. This week, 08/09/2022, I drove to the dealership after two days of calling. Eight calls - no answer. I requested the service director (Mr. Matt) look at a video showing smoke rising from the engine compartment after a 30 minute drive and ask him to look at the engine area where oil spray has returned. I am concerned about driving the vehicle for fear of fire hazard, particularly since I must make a 12-hour roundtrip drive next weekend. I was assured there was not fire hazard or safety issue to be concerned about and was scheduled for the next available service appt on August 31, 2022. I drove the car this morning 17 miles and the engine compartment again was releasing visible smoking oil fumes. Apparently, this repair needs to be done again to ensure the engine gasket problem (likely caused by the different metals used on the bolts and screws through the engine block causing the components to loosen) needs to be completed again....under the original Bulletin. I have read the filings and it appears some vehicles have required the service repair up to 3 times. I expect the labor and parts to be covered. In the meantime, rest assured I have plans to rent a vehicle for that long required drive. The dealer has refused to provide any assistance with the loaner. Terrible service. No fire hazard? Really?

Air bag light on by itself without any incident.