2023 GILLIG LOW FLOOR
15 recalls, 0 complaints - 4 TSBs
26V190000 Mar 26, 2026
EQUIPMENT:OTHER:LABELS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Moto... Read more
Consequence
Referencing an incorrect GAWR can lead to unintentionally overloading the rear tires, increasing the risk of a crash.
Remedy
Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.
26V142000 Mar 12, 2026
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.
Consequence
A damaged fuel line may leak, increasing the risk of a fire.
Remedy
Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
26V144000 Mar 12, 2026
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES
Defect Description
Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.
Consequence
Reduced capacity may cause the cable to overheat, increasing the risk of a fire.
Remedy
Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.
25V203000 Apr 1, 2025
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.
Consequence
A short circuit increases the risk of a fire. In addition, the battery contactors may open suddenly and cause a loss of drive power, increasing the risk of a crash.
Remedy
Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
25V076000 Feb 11, 2025
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Consequence
A monitor that detaches and falls from the ceiling increases the risk of injury.
Remedy
Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
24V959000 Dec 20, 2024
ELECTRICAL SYSTEM:IGNITION:INTERLOCK/LOCKOUT
Defect Description
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor power cable.
Consequence
Failure to alert the operator to a power cable issue can increase the risk of injury by electrical shock.
Remedy
Dealers will install an additional electrical harness, extending the HVIL loop to the air compressor, free of charge. Owner notification letters were mailed February 12, 2025. Owners may contact GILLIG customer service at 1-800-735-1500.
24V958000 Dec 20, 2024
ELECTRICAL SYSTEM:WIRING:RELAYS/SOLENOIDS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.
Consequence
Failure of the fire suppression system can increase the risk of injury during a fire.
Remedy
Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.
24V921000 Dec 11, 2024
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
Defect Description
Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standa... Read more
Consequence
A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.
Remedy
Gillig will install a new speedometer gauge, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Gillig customer service at 1-800-735-1500 or 1-510-264-5073.
24V514000 Jul 5, 2024
STEERING:CRITICAL FASTENERS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.
Consequence
A loose steering shaft can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
24V390000 Jun 3, 2024
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2023 Low Floor buses equipped with Cummins L9 diesel engines with part number D563027BX03. Insufficient crimping may allow the remote fuel filter hoses to disconnect and leak, decreasing fuel supply to the engine.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.
Remedy
Cummins will replace the remote fuel filter hoses. Owner notification letters were mailed June 21, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
23V809000 Dec 4, 2023
POWER TRAIN:AXLE HUBS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2023 Low Floor vehicles. An inadequate amount of lubricant in the rear axle hubs may cause failure of the rear drive axles.
Consequence
Rear drive axle failure can result in a loss of vehicle control and increase the risk of a crash or injury.
Remedy
Gillig will inspect for correct rear axle hub lubricant levels and add lubricant and gear oil as necessary, free of charge. Owner notification letters were mailed January 12, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
23V812000 Dec 4, 2023
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2021-2023 Low Floor vehicles. The rearview mirror electric adjustment system may have been manufactured with an incorrect fuse.
Consequence
An incorrect fuse may overheat and increase the risk of a fire.
Remedy
Gillig will replace the protection fuse of the mirror control switch, free of charge. Owner notification letters were mailed January 15, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
23V740000 Nov 3, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
23V635000 Sep 14, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit buses. The driveshaft fasteners may have been improperly tightened after service repairs, allowing the driveshaft to detach.
Consequence
A detached driveshaft can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Gillig will replace the driveshaft straps and fasteners, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
23V075000 Feb 10, 2023
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Defect Description
Gillig, LLC (Gillig) is recalling certain 2022-2023 Low Floor transit and shuttle buses. Incompatible steering system draglink parts may have been installed during the vehicle assembly process, potentially resulting in long-term damage of the steering system.
Consequence
A damaged steering system can result in a loss of vehicle handling and control, increasing the risk of a crash.
Remedy
Gillig will inspect and, when necessary, replace and tighten the draglink rod, free of charge. Owner notification letters were mailed March 29, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
No complaints found for this vehicle.
Technical Service Bulletins, 2023 GILLIG LOW FLOOR
4 manufacturer communications from 2 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 160000 STRUCTURE | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY | 1 |
| 100000 POWER TRAIN | 1 |
FSC 13-24-5902
Apr 30, 2024
160000 STRUCTURE
Field service campaign bulleting: missing high-voltage cable clamps. Cable clamp is missing on some Battery electric Gen3.0 buses for the HV Charge port cables near the curbside HV junction box.
FSC 24-20-5935
Apr 30, 2024
060000 ENGINE AND ENGINE COOLING
Field service campaign bulletin: Modine BTMS Chiller. It has been discovered that some Modine BTMS battery chiller units may have a faulty refrigerant hose that will allow the refrigerant to leak out and cause a Stop Hybrid System fault.
FSC 24-20-5935
Apr 30, 2024
081100 FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY
Field service campaign bulletin: Modine BTMS Chiller. It has been discovered that some Modine BTMS battery chiller units may have a faulty refrigerant hose that will allow the refrigerant to leak out and cause a Stop Hybrid System fault.
FSC 24-20-5935
Apr 30, 2024
100000 POWER TRAIN
Field service campaign bulletin: Modine BTMS Chiller. It has been discovered that some Modine BTMS battery chiller units may have a faulty refrigerant hose that will allow the refrigerant to leak out and cause a Stop Hybrid System fault.
NHTSA Safety Investigations, GILLIG LOW FLOOR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE03007
Opened: Feb 7, 2003 , Closed: Feb 24, 2003
POWER CABLE GROUNDING
IN LATE OCTOBER 2002, GILLIG CORPORATION RELEASED A FIELD SERVICE BULLETIN ADVISING OWNERS THAT A PROTRUDING BOLT ON THE AIR CONDITIONING UNIT (A/C) COULD MAKE CONTACT WITH AN UNINSULATED POWER CABLE END AND POSSIBLY CAUSE A FIRE.THE REMEDY WAS TO REMOVE THE EXCESS LENGTH FROM THE A/C BOLT.AS A RESU... Read more
GILLIG LOW FLOOR - All Years Overview
Complete safety history for the GILLIG LOW FLOOR across all model years (1997, 2026).
314
Total Recalls
8
Total Complaints
1
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
GILLIG LOW FLOOR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 1 | View |
| 2025 | 4 | 0 | View |
| 2024 | 9 | 0 | View |
| 2023 (current) | 15 | 0 | |
| 2022 | 11 | 0 | View |
| 2021 | 12 | 0 | View |
| 2020 | 14 | 0 | View |
| 2019 | 12 | 1 | View |
| 2018 | 13 | 0 | View |
| 2017 | 15 | 0 | View |
| 2016 | 20 | 1 | View |
| 2015 | 19 | 0 | View |
| 2014 | 23 | 2 | View |
| 2013 | 17 | 0 | View |
| 2012 | 11 | 0 | View |
| 2011 | 10 | 0 | View |
| 2010 | 9 | 0 | View |
| 2009 | 5 | 0 | View |
| 2008 | 5 | 1 | View |
| 2007 | 8 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 8 | 0 | View |
| 2003 | 9 | 1 | View |
| 2002 | 8 | 0 | View |
| 2001 | 10 | 0 | View |
| 2000 | 10 | 1 | View |
| 1999 | 10 | 0 | View |
| 1998 | 10 | 0 | View |
| 1997 | 6 | 0 | View |