2011 GILLIG LOW FLOOR
10 recalls, 0 complaints - 31 TSBs
18V418000 Jun 20, 2018
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflec... Read more
Consequence
The reduced visibility of the turn signals can increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
17V119000 Feb 24, 2017
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor... Read more
Consequence
The reduced visibility of the turn signals may increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
16V011000 Jan 13, 2016
SEATS
Defect Description
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 1, 2010 to October 30, 2015, equipped with Recaro Ergo-M Commercial Bus Driver Seats. The affected seats have J-Brackets that may be missing welds which could allow the seat belt anchorage assem... Read more
Consequence
If the seatbelt anchorage assembly separates from the J-Bracket, the bus driver may not be properly restrained in the event of a crash increasing their risk of injury.
Remedy
Gillig will notify the owners, and dealers will inspect the seats to determine if welds are missing. Any J-Bracket that is missing welds will be removed and replaced, free of charge. The recall began on March 1, 2016. Owners may contact Gillig customer service at 1-800-735-1500.
15V420000 Jul 1, 2015
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
Defect Description
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Low Floor transit buses manufactured April 13, 2010, to June 12, 2015. Due to the routing of the grid heater electrical power cable, the cable may chafe against a fuel injector hard line.
Consequence
If the electrical power cable rubs against the injector fuel line, the cable may short circuit or the fuel line may leak fuel. Either possibility increases the risk of a fire.
Remedy
Gillig will notify owners, and dealers will inspect the grid heater power cable/hard injector fuel line for wear, and will properly route and support the grid heater power cable, free of charge. The recall began on July 17, 2015. Owners may contact Gillig customer service at 1-800-735-1500.
15V262000 May 5, 2015
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Gillig LLC (Gillig) is recalling certain model year 2010-2015 Lowfloor vehicles manufactured August 26, 2010, to April 30, 2015. Excessive engine crankcase pressures may cause the 90-degree elbow of the vent tube assembly to detach from the crankcase ventilation breather, possibly allowing engine o... Read more
Consequence
If engine oil comes into contact with a hot surface, there is an increased risk of a fire.
Remedy
Gillig will notify owners, and dealers will secure the ends of the 90-degree elbow. In addition, the electronic control module (ECM) will be reprogrammed with software that can adjust the engine output under misfire conditions to limit crankcase pressures. These repairs will be performed free of c... Read more
14V358000 Jun 23, 2014
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Gillig, LLC (Gillig) is recalling certain model year 2007-2014 Lowfloor transit buses manufactured September 26, 2007, through January 24, 2014. In the affected vehicles, the engine oil sampling hose may leak oil due to being routed too closely to hot engine exhaust components.
Consequence
If the sampling hose leaks oil in the presence of hot engine engine exhaust components, there is an increased risk of fire.
Remedy
Gillig will notify owners, and dealers will inspect the oil sampling hose. If the hose is routed too closely, the hose will be removed, replaced and rerouted to provide appropriate clearance of the hot components. The recall is expected to begin in early August 2014. Owners may contact Gillig cus... Read more
14V084000 Feb 27, 2014
ENGINE AND ENGINE COOLING:ENGINE
Defect Description
Gillig LLC is recalling certain model year 2010-2014 Lowfloor transit buses manufactured August 26, 2010, through February 14, 2014, and equipped with certain Cummins Westport model ISL G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the p... Read more
Consequence
The improper operation of the sensor could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire.
Remedy
Cummins Inc. and Cummins Wesport Inc. will notify owners, and dealers will upload a new ECM calibration, free of charge. The recall began on March 20, 2014. Owners may contact Gillig LLC at 1-510-785-1500 or Cummins Inc. at 1-800-343-7357.
11V575000 Dec 8, 2011
EQUIPMENT
Defect Description
GILLIG IS RECALLING CERTAIN MODEL YEAR 2011 LOW FLOOR BUSES MANUFACTURED FROM AUGUST 1, 2011, THROUGH OCTOBER 21, 2011, EQUIPPED WITH PARKER HYDRAULIC PUMPS. SOME HYDRAULIC STEERING PUMPS DO NOT DELIVER ENOUGH FLUID OR PRESSURE TO THE STEERING GEAR, MAKING THE BUSES DIFFICULT TO STEER AT LOW SPEEDS... Read more
Consequence
AN UNEXPECTED CHANGE IN THE EFFORT REQUIRED BY THE DRIVER TO TURN THE STEERING WHEEL MAY AFFECT THE DRIVERSÂ’ CONTROL OF THE VEHICLE, INCREASING THE RISK OF A CRASH.
Remedy
GILLIG WILL NOTIFY OWNERS, AND IN CONJUNCTION WITH PARKER TECHNICIANS PARKER WILL REPLACE THE SPOOL INSIDE THE VALVE ASSEMBLY. FOR PUMPS WITH VALVE SUBASSEMBLY DATE CODE 14/11 THE ENTIRE PUMP WILL BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN D... Read more
11V446000 Aug 25, 2011
STEERING:COLUMN
Defect Description
GILLIG IS RECALLING CERTAIN MODEL YEAR 2011 LOW FLOOR BUSES MANUFACTURED FROM JUNE 13, 2011, THROUGH AUGUST 12, 2011, EQUIPPED WITH TRW TC34023 STEERING COLUMNS WITH DATE CODES STARTING 157 1 11 AND ENDING 228 1 11. THE TOOTH PROFILE AND SPACING OF THE TILT LOCK TEETH ON THE SUPPORT BRACKET MAY BE ... Read more
Consequence
THIS UNINTENDED MOVEMENT OF THE STEERING COLUMN MAY INTERFERE WITH THE DRIVERS CONTROL OF THE VEHICLE AND INCREASE RISK OF A CRASH.
Remedy
GILLIG WILL NOTIFY OWNERS AND GILLIG WILL REPLACE THE STEERING COLUMN FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SEPTEMBER 16, 2011. OWNERS MAY CONTACT GILLIG FIELD SERVICE AT 1-800-735-1500.
11V411000 Aug 10, 2011
ENGINE AND ENGINE COOLING
Defect Description
GILLIG IS RECALLING CERTAIN MODEL YEAR 2010-2011 LOWFLOOR BUSES EQUIPPED WITH CUMMINS ENGINES. THE V-BAND CLAMP ASSEMBLY USED TO CONNECT THE INLET AND OUTLET CONE SECTIONS TO THE DIESEL OXIDATION CATALYST (DOC) DIESEL PARTICULATE FILTER (DPF) INCLUDE A T-BOLT WHICH CAN FRACTURE AND FAIL WHEN SUBJEC... Read more
Consequence
IF THE INLET OR OUTLET SECTIONS DISCONNECT, HOT EXHAUST GASES CAN VENT PRIOR TO EXITING THE TAILPIPE, CREATING THE RISK OF COMBUSTION AND A FIRE. IF BOTH CLAMPS FAIL, THERE IS A RISK IN SOME APPLICATIONS THAT THE DOC/DPF HOUSING MAY DETACH COMPLETELY, CREATING A ROAD HAZARD.
Remedy
GILLIG IS WORKING WITH CUMMINS TO IDENTIFY OWNERS. CUMMINS IS HANDLING THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN PLEASE SEE NHTSA RECALL 11E-031. OWNERS MAY CONTACT CUMMINS AT 1-812-377-5000.
No complaints found for this vehicle.
Technical Service Bulletins, 2011 GILLIG LOW FLOOR
31 manufacturer communications from 23 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 010000 STEERING | 4 |
| 063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM | 4 |
| 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION) | 3 |
| 350000 EQUIPMENT | 3 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS | 2 |
| 092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 2 |
FS-2019-02
May 6, 2019
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
FS-2018-02
Jan 10, 2018
010000 STEERING
A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.
FS-2018-01
Jan 5, 2018
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
FS-2018-01
Jan 5, 2018
010000 STEERING
It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
FS-2017-04
Jul 28, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
This field service bulletin is informing vehicle owners and aftermarket part purchasers that the Pressure Relief Device (PRD) vent tube caps on Agility CNG systems are important to maintain to help prevent moisture and/or debris from causin
FS-2017-04
Jul 28, 2017
092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
This field service bulletin is informing vehicle owners and aftermarket part purchasers that the Pressure Relief Device (PRD) vent tube caps on Agility CNG systems are important to maintain to help prevent moisture and/or debris from causin
FS-2017-03
Jul 6, 2017
020000 SUSPENSION
This field service bulletin is informing vehicle owners and aftermarket part purchasers that Neway?, a SAF-HOLLAND? division, has identified some suspension installation and monitoring issues on the ADLSD-120 suspension used on 29' Gillig b
FS-2016-06
Dec 20, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
350000 EQUIPMENT
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
010000 STEERING
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
010000 STEERING
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-05
Sep 14, 2016
350000 EQUIPMENT
THIS FIELD SERVICE BULLETIN PROVIDES NEW INFORMATION FROM BORG WARNER (DELCO) REVISING THE MAINTENANCE PROCEDURE FOR STARTER B+ CABLE MAINTENANCE AND TORQUE VALUES.
FS-2016-04
Sep 9, 2016
092100 FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
THIS FIELD SERVICE BULLETIN MODIFIES AND CLARIFIES THE COOLANT FILL PROCEDURE ON ALL BAE HYBRID BUSES.
FS-2016-02
Apr 20, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS FIELD SERVICE BULLETIN APPLIES TO ALL NON-HYBRID LOW FLOOR BUSES WITH 480 VOLT HVAC SYSTEMS. IT ADVISES INSTALLATION OF A LOCKOUT MECHANISM FOR THE BATTERY DISCONNECT SYSTEM. DETAILS ARE PROVIDED ON HOW TO OBTAIN A LOCKOUT PADLOCK FROM
FS-2016-01
Mar 18, 2016
350000 EQUIPMENT
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH SKF AIR DRYERS. IT WARNS AGAINST THE USE OF NON-SKF CARTRIDGES IN SKF AIR DRYERS AND RECOMMENDS ONLY USING GENUINE SKF CARTRIDGES.
FS-2015-02
May 20, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES. IT ADVISES ON THE NECESSITY OF MAINTAINING PROPER RIDE HEIGHT AND PROVIDES CURRENT INSPECTION AND ADJUSTMENT PROCEDURES.
FS-2014-03
Nov 25, 2014
044100 SERVICE BRAKES, AIR:DRUM:SHOES/LININGS
THIS FIELD SERVICE BULLETIN APPLIES TO ALL CNG OR BAE HYBRID LOW FLOOR BUSES WITH DRUM BRAKES. IT ADVISES REPLACEMENT OF THE BOTTOM CENTER BOLT ON THE FRONT SUSPENSION AIR BAGS. DETAILS ARE PROVIDED REGARDING THE UPCOMING DELIVERY OF A REPL
FS-2014-02
Apr 24, 2014
092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH AEROQUIP FC-300 COOLANT HOSES. EATON AEROQUIP HAS RECENTLY DETERMINED THAT NEWER COOLANTS CONTAINING OAT (ORGANIC ACID TECHNOLOGY) ARE NOT COMPATIBLE WITH THEIR FC300 HOSE MATE
FS-2014-02
Apr 24, 2014
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH AEROQUIP FC-300 COOLANT HOSES. EATON AEROQUIP HAS RECENTLY DETERMINED THAT NEWER COOLANTS CONTAINING OAT (ORGANIC ACID TECHNOLOGY) ARE NOT COMPATIBLE WITH THEIR FC300 HOSE MATE
FS-2014-01
Apr 23, 2014
110000 ELECTRICAL SYSTEM
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH LUMINATOR OR TWIN VISION DESTINATION SIGNS. IT ALERTS OWNERS OF AN OPERATIONAL WARNING ISSUED BY THE SUPPLIER AGAINST UTILIZING THE USB PORT ON THEIR DESTINATION SIGN TO CHARGE
FS-2013-03
Jul 2, 2013
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH A CUMMINS ISL ENGINE. IT ADVISES REPLACEMENT OF THE EXHAUST SYSTEM FLEX PIPE. DETAILS ARE PROVIDED REGARDING THE UPCOMING DELIVERY OF A REPLACEMENT PART, ALIGNMENT TOOL, PRINT,
FSB-2013-03
Jul 2, 2013
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
GILLIG: INFORMATION REGARDING THE REPLACEMENT OF EXHAUST FLEX PIPES WITH TRUFLEX NTSD (STAINLESS STEEL WOUND), ON SOME BUSES. NO MODEL OR MODEL YEARS LISTED. *PE
FS-2013-02
Jun 26, 2013
140000 AIR BAGS
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES. IT PROVIDES INSTRUCTIONS FOR ADJUSTING THE FRONT AIR BAGS AFTER AN ALIGNMENT OR FOR RIDE ADJUSTMENT NEEDS.
FS-2013-01
Mar 6, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THIS FIELD SERVICE BULLETIN PROVIDES INSTRUCTIONS FOR ORDERING WARRANTY PARTS, FILING WARRANTY CLAIMS AND RETURNING WARRANTY PARTS.
FS-2012-06
Dec 6, 2012
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH 2010 EMISSIONS COMPLIANT ENGINES. IT INFORMS OF OWNERS OF A TECHNICAL SERVICE BULLETIN FROM THE SUPPLIER OF THE DIESEL EXHAUST FLUID (DEF) TANK USED ON GILLIG BUSES. APPROXIMAT
FS-2012-05
Nov 19, 2012
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THIS FIELD SERVICE BULLETIN APPLIES TO ALL HYBRID AND 35-FT/40-FT STANDARD LOW FLOOR BUSES WITH CUMMINS ISL ENGINES. IT ADVISES REPLACEMENT OF THE EXHAUST SYSTEM FLEX PIPE. DETAILS ARE PROVIDED REGARDING THE UPCOMING DELIVERY OF A REPLACEME
FS-2012-03
Nov 19, 2012
063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THIS FIELD SERVICE BULLETIN APPLIES TO ALL CNG POWERED LOW FLOOR BUSES. IT ADVISES REPLACEMENT OF THE EXHAUST SYSTEM FLEX PIPE. DETAILS ARE PROVIDED REGARDING THE UPCOMING DELIVERY OF A REPLACEMENT PART, ALIGNMENT TOOL, PRINT, AND REPLACEME
FS-2012-02
Jan 13, 2012
162000 STRUCTURE:BODY
GILLIG: GILLIG'S RECOMMENDATIONS FOR THE UNDERBODY MAINTENANCE CAN BE FOUND IN CHAPTER 11 OF YOUR SERVICE MANUAL. *JS
FS-2011-04
Jul 7, 2011
112000 ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
GILLIG: IT HAS BEEN DETERMINED THAT IN SOME BUSES, THE NIEHOFF ALTERNATOR HARNESS, COULD BE MADE INCORRECTLY. THIS CAN CAUSE TERMINALS ON CONNECTOR FROM TOUCHING SHOULD CONNECTOR NOT BE USED TO PLUG/UNPLUG HARNESS FROM ALTERNATOR AND/OR
NHTSA Safety Investigations, GILLIG LOW FLOOR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE03007
Opened: Feb 7, 2003 , Closed: Feb 24, 2003
POWER CABLE GROUNDING
IN LATE OCTOBER 2002, GILLIG CORPORATION RELEASED A FIELD SERVICE BULLETIN ADVISING OWNERS THAT A PROTRUDING BOLT ON THE AIR CONDITIONING UNIT (A/C) COULD MAKE CONTACT WITH AN UNINSULATED POWER CABLE END AND POSSIBLY CAUSE A FIRE.THE REMEDY WAS TO REMOVE THE EXCESS LENGTH FROM THE A/C BOLT.AS A RESU... Read more
GILLIG LOW FLOOR - All Years Overview
Complete safety history for the GILLIG LOW FLOOR across all model years (1997, 2026).
314
Total Recalls
8
Total Complaints
1
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
GILLIG LOW FLOOR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 1 | View |
| 2025 | 4 | 0 | View |
| 2024 | 9 | 0 | View |
| 2023 | 15 | 0 | View |
| 2022 | 11 | 0 | View |
| 2021 | 12 | 0 | View |
| 2020 | 14 | 0 | View |
| 2019 | 12 | 1 | View |
| 2018 | 13 | 0 | View |
| 2017 | 15 | 0 | View |
| 2016 | 20 | 1 | View |
| 2015 | 19 | 0 | View |
| 2014 | 23 | 2 | View |
| 2013 | 17 | 0 | View |
| 2012 | 11 | 0 | View |
| 2011 (current) | 10 | 0 | |
| 2010 | 9 | 0 | View |
| 2009 | 5 | 0 | View |
| 2008 | 5 | 1 | View |
| 2007 | 8 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 8 | 0 | View |
| 2003 | 9 | 1 | View |
| 2002 | 8 | 0 | View |
| 2001 | 10 | 0 | View |
| 2000 | 10 | 1 | View |
| 1999 | 10 | 0 | View |
| 1998 | 10 | 0 | View |
| 1997 | 6 | 0 | View |