2020 GILLIG LOW FLOOR
14 recalls, 0 complaints - 5 TSBs
25V076000 Feb 11, 2025
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Consequence
A monitor that detaches and falls from the ceiling increases the risk of injury.
Remedy
Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
23V740000 Nov 3, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
22V548000 Jul 28, 2022
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Consequence
A battery short circuit increases the risk of a fire.
Remedy
Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
22V436000 Jun 17, 2022
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Consequence
An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.
Remedy
Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
22V276000 Apr 25, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-50... Read more
21V563000 Jul 23, 2021
FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
21V538000 Jul 15, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Defect Description
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.
Consequence
Exposure to high levels of ammonia can increase the risk of injury.
Remedy
Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
21V487000 Jun 28, 2021
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Defect Description
Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.
Consequence
An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.
Remedy
Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
21V352000 May 14, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
21V291000 Apr 23, 2021
STRUCTURE:BODY:DOOR
Defect Description
Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.
Consequence
An open door may strike another vehicle or structure, increasing the risk of a crash.
Remedy
Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
20V392000 Jul 2, 2020
STEERING:HYDRAULIC POWER ASSIST:PUMP
Defect Description
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss ... Read more
Consequence
A loss of power steering assist may increase the risk of crash.
Remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
20V342000 Jun 10, 2020
SUSPENSION:REAR
Defect Description
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Consequence
If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
Remedy
Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
20V239000 Apr 29, 2020
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Defect Description
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Consequence
If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.
Remedy
Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.
20V179000 Mar 25, 2020
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Consequence
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
No complaints found for this vehicle.
Technical Service Bulletins, 2020 GILLIG LOW FLOOR
5 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 270000 LANE DEPARTURE | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 353000 EQUIPMENT:ELECTRICAL | 1 |
| 060000 ENGINE AND ENGINE COOLING | 1 |
| 119121 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE | 1 |
FSC22132479
Dec 22, 2022
353000 EQUIPMENT:ELECTRICAL
Gen 2.0 and 2.5 BEB PTC compartment HV battery cables may have insufficient support bracketry that could allow a potential HVIL error fault.
000001084
Dec 22, 2022
060000 ENGINE AND ENGINE COOLING
Customers are being advised to purchase the low conductivity coolant used in Battery Electric Bus (BEB) Battery Thermal Management System (BTMS) directly from the manufacturer, Dynalene.
000001084
Dec 22, 2022
119121 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY THERMAL:MANAGEMENT:SOFTWARE
Customers are being advised to purchase the low conductivity coolant used in Battery Electric Bus (BEB) Battery Thermal Management System (BTMS) directly from the manufacturer, Dynalene.
22-13-2008
Jun 23, 2022
110000 ELECTRICAL SYSTEM
Bus exhibits Fault Code indicating Charging issue. This issue may occur intermittently dependent on temperature in area of the voltage regulator
CSB 032 (AVAIL t
May 12, 2020
270000 LANE DEPARTURE
AVAIL technologies Service Bulletinn - During tSimma VNA2-USB J1939/J1708 Adapter (VNA2) enters a state where it is unable to determine the baud rate of the J1939 data bus and is unable to read J1939 messages. In some cases, dashboard warni
NHTSA Safety Investigations, GILLIG LOW FLOOR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE03007
Opened: Feb 7, 2003 , Closed: Feb 24, 2003
POWER CABLE GROUNDING
IN LATE OCTOBER 2002, GILLIG CORPORATION RELEASED A FIELD SERVICE BULLETIN ADVISING OWNERS THAT A PROTRUDING BOLT ON THE AIR CONDITIONING UNIT (A/C) COULD MAKE CONTACT WITH AN UNINSULATED POWER CABLE END AND POSSIBLY CAUSE A FIRE.THE REMEDY WAS TO REMOVE THE EXCESS LENGTH FROM THE A/C BOLT.AS A RESU... Read more
GILLIG LOW FLOOR - All Years Overview
Complete safety history for the GILLIG LOW FLOOR across all model years (1997, 2026).
314
Total Recalls
8
Total Complaints
1
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
GILLIG LOW FLOOR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 1 | View |
| 2025 | 4 | 0 | View |
| 2024 | 9 | 0 | View |
| 2023 | 15 | 0 | View |
| 2022 | 11 | 0 | View |
| 2021 | 12 | 0 | View |
| 2020 (current) | 14 | 0 | |
| 2019 | 12 | 1 | View |
| 2018 | 13 | 0 | View |
| 2017 | 15 | 0 | View |
| 2016 | 20 | 1 | View |
| 2015 | 19 | 0 | View |
| 2014 | 23 | 2 | View |
| 2013 | 17 | 0 | View |
| 2012 | 11 | 0 | View |
| 2011 | 10 | 0 | View |
| 2010 | 9 | 0 | View |
| 2009 | 5 | 0 | View |
| 2008 | 5 | 1 | View |
| 2007 | 8 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 8 | 0 | View |
| 2003 | 9 | 1 | View |
| 2002 | 8 | 0 | View |
| 2001 | 10 | 0 | View |
| 2000 | 10 | 1 | View |
| 1999 | 10 | 0 | View |
| 1998 | 10 | 0 | View |
| 1997 | 6 | 0 | View |