2019 GILLIG LOW FLOOR
12 recalls, 1 complaints - 4 TSBs
25V076000 Feb 11, 2025
EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.
Consequence
A monitor that detaches and falls from the ceiling increases the risk of injury.
Remedy
Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.
23V740000 Nov 3, 2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.
Consequence
A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.
Remedy
Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
22V548000 Jul 28, 2022
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.
Consequence
A battery short circuit increases the risk of a fire.
Remedy
Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
22V436000 Jun 17, 2022
ELECTRICAL SYSTEM:PROPULSION SYSTEM: CABLES:FASTENER/CONNECTOR
Defect Description
Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.
Consequence
An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.
Remedy
Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
22V276000 Apr 25, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-50... Read more
21V352000 May 14, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
20V392000 Jul 2, 2020
STEERING:HYDRAULIC POWER ASSIST:PUMP
Defect Description
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss ... Read more
Consequence
A loss of power steering assist may increase the risk of crash.
Remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
20V342000 Jun 10, 2020
SUSPENSION:REAR
Defect Description
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.
Consequence
If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.
Remedy
Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
20V239000 Apr 29, 2020
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:PRESSURE RELIEF DEVICES
Defect Description
Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.
Consequence
If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.
Remedy
Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.
20V179000 Mar 25, 2020
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Consequence
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
19V451000 Jun 14, 2019
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Defect Description
Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.
Consequence
If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.
Remedy
Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
19V193000 Mar 8, 2019
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Consequence
A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Remedy
Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| SEAT BELTS | 1 |
SEAT BELTS
Sep 9, 2019
Incident date: Aug 8, 2019
I DRIVE BUSES FOR DISNEY WORLD AND THEY HAVE JUST GOT SOME NEW BUSES WITH NEW SEATS AND TWO PART SEAT BELTS. THE WAY THE LAP BELT AND SHOULDER BELT HOOK TOGETHER CAUSE THEM TO TWIST WHICH ALLOWS THE SHOULDER BELT TO JAM IN THE RETURN GUIDE NOT ALLOWING THE BELT TO FULLY RETRACT AND HOLD PROPERLY.I H... Read more
Technical Service Bulletins, 2019 GILLIG LOW FLOOR
4 manufacturer communications from 4 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 2 |
| 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS | 1 |
| 270000 LANE DEPARTURE | 1 |
22-13-2008
Jun 23, 2022
110000 ELECTRICAL SYSTEM
Bus exhibits Fault Code indicating Charging issue. This issue may occur intermittently dependent on temperature in area of the voltage regulator
FS-2021-001
Feb 8, 2021
110000 ELECTRICAL SYSTEM
Certain Buses built with Kissling floor mounted toe switches may be susceptible to premature failure.
CSB 032 (AVAIL t
May 12, 2020
270000 LANE DEPARTURE
AVAIL technologies Service Bulletinn - During tSimma VNA2-USB J1939/J1708 Adapter (VNA2) enters a state where it is unable to determine the baud rate of the J1939 data bus and is unable to read J1939 messages. In some cases, dashboard warni
FS-2019-02
May 6, 2019
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
NHTSA Safety Investigations, GILLIG LOW FLOOR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE03007
Opened: Feb 7, 2003 , Closed: Feb 24, 2003
POWER CABLE GROUNDING
IN LATE OCTOBER 2002, GILLIG CORPORATION RELEASED A FIELD SERVICE BULLETIN ADVISING OWNERS THAT A PROTRUDING BOLT ON THE AIR CONDITIONING UNIT (A/C) COULD MAKE CONTACT WITH AN UNINSULATED POWER CABLE END AND POSSIBLY CAUSE A FIRE.THE REMEDY WAS TO REMOVE THE EXCESS LENGTH FROM THE A/C BOLT.AS A RESU... Read more
GILLIG LOW FLOOR - All Years Overview
Complete safety history for the GILLIG LOW FLOOR across all model years (1997, 2026).
314
Total Recalls
8
Total Complaints
1
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
GILLIG LOW FLOOR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 1 | View |
| 2025 | 4 | 0 | View |
| 2024 | 9 | 0 | View |
| 2023 | 15 | 0 | View |
| 2022 | 11 | 0 | View |
| 2021 | 12 | 0 | View |
| 2020 | 14 | 0 | View |
| 2019 (current) | 12 | 1 | |
| 2018 | 13 | 0 | View |
| 2017 | 15 | 0 | View |
| 2016 | 20 | 1 | View |
| 2015 | 19 | 0 | View |
| 2014 | 23 | 2 | View |
| 2013 | 17 | 0 | View |
| 2012 | 11 | 0 | View |
| 2011 | 10 | 0 | View |
| 2010 | 9 | 0 | View |
| 2009 | 5 | 0 | View |
| 2008 | 5 | 1 | View |
| 2007 | 8 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 8 | 0 | View |
| 2003 | 9 | 1 | View |
| 2002 | 8 | 0 | View |
| 2001 | 10 | 0 | View |
| 2000 | 10 | 1 | View |
| 1999 | 10 | 0 | View |
| 1998 | 10 | 0 | View |
| 1997 | 6 | 0 | View |