2017 GILLIG LOW FLOOR
15 recalls, 0 complaints - 9 TSBs
22V276000 Apr 25, 2022
ELECTRICAL SYSTEM:12V/24V/48V BATTERY
Defect Description
Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.
Consequence
The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.
Remedy
Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-50... Read more
21V352000 May 14, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
20V392000 Jul 2, 2020
STEERING:HYDRAULIC POWER ASSIST:PUMP
Defect Description
Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss ... Read more
Consequence
A loss of power steering assist may increase the risk of crash.
Remedy
Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.
20V179000 Mar 25, 2020
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
Defect Description
Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.
Consequence
With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.
Remedy
Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
19V193000 Mar 8, 2019
EXTERIOR LIGHTING:HEADLIGHTS
Defect Description
Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.
Consequence
A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.
Remedy
Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
19V059000 Jan 28, 2019
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Defect Description
Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.
Consequence
If the ball stud is insufficiently tightened, the ball stud may wear, resulting in reduced handling and stability, increasing the risk of crash.
Remedy
Gillig will notify owners, and dealers will inspect and correct the ball stud tightness, as necessary, free of charge. The recall began March 20, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
18V886000 Dec 12, 2018
STRUCTURE:EMERGENCY:ESCAPE/EGRESS/EXIT
Defect Description
Gillig, LLC (Gillig) is recalling certain 2016-2017 Gillig Low Floor transit buses. As built, one of the emergency exit windows may not be able to be easily used in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FM... Read more
Consequence
An obstructed emergency exit can hinder passengers from vacating the bus in the event of an emergency, increasing the risk of injury.
Remedy
Gillig will notify owners, and dealers will move one of the emergency exit windows to an unobstructed location, free of charge. The recall began February 22, 2019. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.
18V789000 Nov 9, 2018
SERVICE BRAKES, AIR
Defect Description
Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.
Consequence
Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
18V665000 Sep 25, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION
Defect Description
Gillig LLC (Gillig) is recalling certain 2017-2018 Gillig Low Floor transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.
Consequence
A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.
Remedy
Gillig will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 4, 2018. Owners may contact Allison Transmission at 1-800-252-5283 or Gillig customer service at 1-800-735-1500.
18V511000 Aug 9, 2018
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Moto... Read more
Consequence
The mismatched flashing may confuse other drivers, increasing the risk of a crash.
Remedy
Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
18V418000 Jun 20, 2018
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflec... Read more
Consequence
The reduced visibility of the turn signals can increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
17V519000 Aug 23, 2017
SEAT BELTS
Defect Description
Gillig LLC (Gillig) is recalling certain 2017-2018 Low Floor transit buses, equipped with Recaro Commercial Bus Driver Seats. In the affected seats, the seat belt buckle may be stuck in the locked position, preventing the seat belt tongue from being able to be inserted and locked.
Consequence
If the seat belt cannot be latched, the bus may be operated without the seat belt being used, increasing the risk of injury in the event of a crash.
Remedy
Gillig will notify owners and work with the supplier to replace the buckles, free of charge. The recall began on October 4, 2017. Owners may contact Adient-Recaro at 1-248-484-3250 or Gillig Service at 1-800-735-1500.
17V156000 Mar 9, 2017
VISIBILITY/WIPER
Defect Description
Gillig LLC (Gillig) is recalling certain 2016-2017 Low Floor transit buses. The affected vehicles have wiper arms that can crack where they mount to the wiper motor causing the wiper arms to bend or detach from the vehicle.
Consequence
A loss of wiper function can reduce the driver's visibility, increasing the risk of a crash.
Remedy
Gillig will notify owners, and dealers will replace the affected wiper arms, free of charge. The recall began on March 31, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
17V119000 Feb 24, 2017
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor... Read more
Consequence
The reduced visibility of the turn signals may increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
17V099000 Feb 14, 2017
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Gillig, LLC (Gillig) is recalling certain 2016-2017 Low Floor transit buses. These vehicles have front LED turn signals with integrated side reflex reflectors that may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Feder... Read more
Consequence
A bus that has reduced visibility to other drivers or pedestrians has an increased risk of a crash.
Remedy
Gillig will notify owners and will replace the LED turn signal/reflector units, free of charge. The recall is expected to begin March 31, 2017. Owners may contact Gillig customer service at 1-800-735-1500.
No complaints found for this vehicle.
Technical Service Bulletins, 2017 GILLIG LOW FLOOR
9 manufacturer communications from 6 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 2 |
| 020000 SUSPENSION | 1 |
| 092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS | 1 |
| 030000 SERVICE BRAKES, HYDRAULIC | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
| 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS | 1 |
| 114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS | 1 |
| 357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER | 1 |
FS-2020-04
Jul 2, 2020
114400 ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
During the review of the coolant sensor circuit in some buses, it was determined that the 10 Amp circuit breaker currently utilized in this circuit should be replaced with a 4 Amp circuit breaker.
FS-2020-04
Jul 2, 2020
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
During the review of the coolant sensor circuit in some buses, it was determined that the 10 Amp circuit breaker currently utilized in this circuit should be replaced with a 4 Amp circuit breaker.
FS-2019-02
May 6, 2019
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
FS-2019-01
Feb 15, 2019
030000 SERVICE BRAKES, HYDRAULIC
Because of the high failure rate of the Honeywell/Hobbs 4-lb foot brake pressure switch, we are replacing them with an Index foot brake pressure switch, which has been found to be much more robust.
FS-2019-01
Feb 15, 2019
110000 ELECTRICAL SYSTEM
Because of the high failure rate of the Honeywell/Hobbs 4-lb foot brake pressure switch, we are replacing them with an Index foot brake pressure switch, which has been found to be much more robust.
FS-2017-05
Aug 22, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
This field service bulletin is instructing vehicle owners and aftermarket part purchasers to remove the "Duck Bill" valves in the rear run box to prevent water intrapment, which can contribute to corrosion of some components. Owners are ask
FS-2017-04
Jul 28, 2017
092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
This field service bulletin is informing vehicle owners and aftermarket part purchasers that the Pressure Relief Device (PRD) vent tube caps on Agility CNG systems are important to maintain to help prevent moisture and/or debris from causin
FS-2017-04
Jul 28, 2017
356000 EQUIPMENT ADAPTIVE/MOBILITY
This field service bulletin is informing vehicle owners and aftermarket part purchasers that the Pressure Relief Device (PRD) vent tube caps on Agility CNG systems are important to maintain to help prevent moisture and/or debris from causin
FS-2017-03
Jul 6, 2017
020000 SUSPENSION
This field service bulletin is informing vehicle owners and aftermarket part purchasers that Neway?, a SAF-HOLLAND? division, has identified some suspension installation and monitoring issues on the ADLSD-120 suspension used on 29' Gillig b
NHTSA Safety Investigations, GILLIG LOW FLOOR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE03007
Opened: Feb 7, 2003 , Closed: Feb 24, 2003
POWER CABLE GROUNDING
IN LATE OCTOBER 2002, GILLIG CORPORATION RELEASED A FIELD SERVICE BULLETIN ADVISING OWNERS THAT A PROTRUDING BOLT ON THE AIR CONDITIONING UNIT (A/C) COULD MAKE CONTACT WITH AN UNINSULATED POWER CABLE END AND POSSIBLY CAUSE A FIRE.THE REMEDY WAS TO REMOVE THE EXCESS LENGTH FROM THE A/C BOLT.AS A RESU... Read more
GILLIG LOW FLOOR - All Years Overview
Complete safety history for the GILLIG LOW FLOOR across all model years (1997, 2026).
314
Total Recalls
8
Total Complaints
1
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
GILLIG LOW FLOOR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 1 | View |
| 2025 | 4 | 0 | View |
| 2024 | 9 | 0 | View |
| 2023 | 15 | 0 | View |
| 2022 | 11 | 0 | View |
| 2021 | 12 | 0 | View |
| 2020 | 14 | 0 | View |
| 2019 | 12 | 1 | View |
| 2018 | 13 | 0 | View |
| 2017 (current) | 15 | 0 | |
| 2016 | 20 | 1 | View |
| 2015 | 19 | 0 | View |
| 2014 | 23 | 2 | View |
| 2013 | 17 | 0 | View |
| 2012 | 11 | 0 | View |
| 2011 | 10 | 0 | View |
| 2010 | 9 | 0 | View |
| 2009 | 5 | 0 | View |
| 2008 | 5 | 1 | View |
| 2007 | 8 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 8 | 0 | View |
| 2003 | 9 | 1 | View |
| 2002 | 8 | 0 | View |
| 2001 | 10 | 0 | View |
| 2000 | 10 | 1 | View |
| 1999 | 10 | 0 | View |
| 1998 | 10 | 0 | View |
| 1997 | 6 | 0 | View |