2003 GILLIG LOW FLOOR
9 recalls, 1 complaints - 20 TSBs
18V418000 Jun 20, 2018
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Gillig LLC (Gillig) is recalling certain 2001-2018 Gillig Low Floor transit buses. The turn signals may flash slowly, reducing their visibility to other drivers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflec... Read more
Consequence
The reduced visibility of the turn signals can increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will update the software that controls the turn flash rate, free of charge. The recall began on August 2, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
17V119000 Feb 24, 2017
EXTERIOR LIGHTING:TURN SIGNAL
Defect Description
Gillig LLC (Gillig) is recalling certain model year 1997-2017 Low Floor transit buses. The front turn signals installed on standard profile (non-BRT) buses may not be sufficiently visible to other drivers or pedestrians. As such, these vehicles fail to comply with the requirements of Federal Motor... Read more
Consequence
The reduced visibility of the turn signals may increase the risk of a crash.
Remedy
Gillig will notify owners, and dealers will install turn signals that have increased visibility. The recall began June 7, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.
09V368000 Sep 28, 2009
INTERIOR LIGHTING
Defect Description
GILLIG CORPORATION IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2009 TRANSIT BUSES MANUFACTURED BETWEEN JANUARY 2001 AND SEPTEMBER 2009 EQUIPPED WITH LUMINATOR HORIZON LED SIDE DESTINATION SIGNS. THE CONNECTOR BOARD CAN CORRODE DUE TO AN ACCUMULATION OF MOISTURE UNDER THE CONNECTOR.
Consequence
A SHORT COULD OCCUR, POSSIBLY CAUSING SMOKE AND FIRE.
Remedy
GILLIG WILL NOTIFY OWNERS AND LUMINATOR WILL REPAIR THE BUSES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON SPETEMBER 29, 2009. OWNERS MAY CONTACT LUMINATOR AT 1-972-516-3033 OR GILLIG FIELD SERVICES AT 1-800-735-1500.
06V427000 Nov 9, 2006
FUEL SYSTEM, DIESEL
Defect Description
ON CERTAIN TRANSIT BUSES BUILT WITH CUMMINS ISL AND ISC DIESEL ENGINES EQUIPPED WITH THE CM850 FUEL SYSTEM, THE ENGINE HIGH PRESSURE FUEL LINES, FROM THE ENGINE HIGH PRESSURE PUMP TO THE ENGINE FUEL RAIL, ARE PRONE TO FAILURE.
Consequence
FAILURE OF THE LINE INTRODUCES HIGH PRESSURE FUEL SPRAY INTO THE ENGINE COMPARTMENT WHICH CAN IGNITE WHEN IT COMES IN CONTACT WITH A HOT SURFACE.
Remedy
CUMMINS WILL INSTALL A FUEL LINE BRACKET TO REDUCE FUEL LINE STRESS. A NEW FUEL LINE WILL BE INSTALLED WHEN ADDING THE BRACKET (PLEASE SEE 06E037). GILLIG NOTIFIED CUSTOMERS ON NOVEMBER 22, 2006. CUSTOMERS MAY CONTACT CUMMINS AT 1-800-343-7357 OR GILLIG AT 510-264-5031.
05V473000 Oct 12, 2005
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
ON CERTAIN TRANSIT BUSES MANUFACTURED WITH DETROIT DIESEL SERIES 50 ENGINES, THE ELECTRONIC CONTROL MODULE (ECM) WILL NEED TO BE REPROGRAMMED TO ACTIVATE THE EXHAUST TEMPERATURE SENSOR.
Consequence
ENGINE MALFUNCTION COULD POSSIBLE LEAD TO ENGINE AND VEHICLE DAMAGE AND POTENTIAL FOR A VEHICLE FIRE.
Remedy
GILLIG IS WORKING WITH DETROIT DIESEL TO REPROGRAM THE ENGINES. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS MAY CONTACT DETROIT DIESEL AT 1-313-592-5791 OR GILLIG AT 1-510-785-1500.
04V500000 Oct 14, 2004
EQUIPMENT ADAPTIVE/MOBILITY
Defect Description
CERTAIN GILLIG BUSES EQUIPPED WITH SURE-LOK WHEELCHAIR TIE-DOWN SECUREMENT ASSEMBLIES. THE SPROCKET TEETH OF THE RETRACTOR ASSEMBLY MAY BE OUT OF ALIGNMENT CAUSING THE LOAD PAWL NOT TO FULLY SEAT IN THE SPROCKET TEETH.
Consequence
IN THE EVENT OF A VEHICLE CRASH, THE WHEELCHAIR MAY NOT BE ADEQUATELY SECURED POSSIBLY RESULTING IN INJURIES.
Remedy
DEALERS WILL INSPECT AND REPLACE THE WHEELCHAIR SECUREMENT RETRACTORS AS NECESSARY. THE RECALL BEGAN OCTOBER 8, 2004. OWNERS SHOULD CONTACT GILLIG AT 1-800-735-1500..
04V485000 Oct 7, 2004
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
ON CERTAIN PHANTOM AND LOW FLOOR TRANSIT BUSES EQUIPPED WITH CUMMINS 8.3L AND 8.9L ISC AND ISL DIESEL ENGINES, OIL CAN LEAK INTO THE ENGINE COMPARTMENT FROM A CRACK IN THE CUP PLUG.
Consequence
OIL LEAKAGE ON A HOT ENGINE CAN RESULT IN AN ENGINE COMPARTMENT FIRE, POSSIBLY RESULTING IN INJURIES.
Remedy
CUMMINS WILL CONDUCT THE OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. CUMMINS WILL ISNTALL A STEEL CUP PLUG BOSS CAP ON THE AFFECTED ENGINES. OWNERS SHOULD CONTACT CUMMINS CUSTOMER ASSISTANCE CENTER AT 1-800-343-7357 OR GILLIG AT 510-785-1500.
04V486000 Oct 7, 2004
ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER
Defect Description
ON CERTAIN TRANSIT BUSES EQUIPPED WITH DETROIT DIESEL SERIES 40 ENGINES, THE TURBOCHARGER CAN FAIL ALLOWING LUBRICATING OIL TO SPILL ONTO THE ENGINE.
Consequence
THIS CAN RESULT IN A FIRE IN THE ENGINE COMPARTMENT.
Remedy
DEALERS WILL INSPECT AND REPLACE THE TURBOCHARGER TO PREVENT THE POSSIBILITY OF AN ENGINE COMPARTMENT FIRE. DETROIT DIESEL IS CONDUCTING OWNER NOTIFICATION AND REMEDY FOR THIS CAMPAIGN. GILLIG ISSUED A RENOTIFICATION LETTER TO OWNERS ON FEBRUARY 27, 2007. OWNERS SHOULD CONTACT DETROIT DETROIT DIE... Read more
04V308000 Jun 23, 2004
FUEL SYSTEM, OTHER
Defect Description
CERTAIN LOW FLOOR BUSES POWERED BY A GASEOUS HYDROGEN FUEL SYSTEM. THESE TRANSDUCERS WERE MADE OF 17-4 PH STAINLESS STEEL MATERIAL WHICH MAY BE SUSCEPTIBLE TO EMBRITTLEMENT IN A HIGH-PRESSURE HYDROGEN APPLICATION ENVIRONMENT.
Consequence
EMBRITTLEMENT COULD POTENTIALLY LEAD TO A TRANSDUCER DIAPHRAGM FAILURE.
Remedy
DEALERS WILL REPLACE THE TRANSDUCER. THE RECALL BEGAN JULY 12, 2004. OWNERS SHOULD CONTACT GILLIG AT 1-510-785-1500.
Complaint Statistics
1 total complaints
Top Reported Components
| Component | Complaints |
|---|---|
| EXTERIOR LIGHTING:TURN SIGNAL | 1 |
EXTERIOR LIGHTING:TURN SIGNAL
Nov 24, 2004
Incident date: Oct 1, 2003
ANN ARBOR TRANSIT PURCHASED 19 NEW 2003 GILLIG (800.735.1500) LOW FLOOR 40'&35' TRANSIT BUSES, DELIVERED OCTOBER 2003. IMMEDIATELY, ANN ARBOR TRANSIT EXPERIENCED BOTH FRONT EXTERIOR TURN SIGNAL FAILURES AFFECTING ALL 19 NEW BUSES. THE FAILURES INCLUDE BURNT OUT BULBS, LOOSE BULB SOCKET METAL CONTACT... Read more
Technical Service Bulletins, 2003 GILLIG LOW FLOOR
20 manufacturer communications from 13 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 010000 STEERING | 4 |
| 350000 EQUIPMENT | 3 |
| 013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION) | 3 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 2 |
| 062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS | 2 |
| 162000 STRUCTURE:BODY | 1 |
| 140000 AIR BAGS | 1 |
| 110000 ELECTRICAL SYSTEM | 1 |
FS-2019-02
May 6, 2019
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Because of a supply issue with the blue hose covering, Eaton is temporarily making FC-300 hose using black covering. FC-300 hose assemblies made between October 2018 to May 2019 will be affected by this change.
FS-2018-02
Jan 10, 2018
010000 STEERING
A procedure to properly adjust the draglink so the socket won't over articulate, causing increased wear.
FS-2018-01
Jan 5, 2018
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
FS-2018-01
Jan 5, 2018
010000 STEERING
It was found that an earlier Bulletin spec'd bolts that could be too long due to variances in bolt shoulder length, so this bulletin was written to make sure bolt attachments were correct.
FS-2016-06
Dec 20, 2016
010000 STEERING
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
356000 EQUIPMENT ADAPTIVE/MOBILITY
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
350000 EQUIPMENT
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
010000 STEERING
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-06
Dec 20, 2016
013000 STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Gillig has received reports of partial cracking in the steering gear mounting plate in some Low Floor buses. We are now requesting that owners of all Low Floor buses from model year 1997 through June, 2015 inspect the steering gear mounting
FS-2016-05
Sep 14, 2016
350000 EQUIPMENT
THIS FIELD SERVICE BULLETIN PROVIDES NEW INFORMATION FROM BORG WARNER (DELCO) REVISING THE MAINTENANCE PROCEDURE FOR STARTER B+ CABLE MAINTENANCE AND TORQUE VALUES.
FS-2016-02
Apr 20, 2016
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
THIS FIELD SERVICE BULLETIN APPLIES TO ALL NON-HYBRID LOW FLOOR BUSES WITH 480 VOLT HVAC SYSTEMS. IT ADVISES INSTALLATION OF A LOCKOUT MECHANISM FOR THE BATTERY DISCONNECT SYSTEM. DETAILS ARE PROVIDED ON HOW TO OBTAIN A LOCKOUT PADLOCK FROM
FS-2016-01
Mar 18, 2016
350000 EQUIPMENT
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH SKF AIR DRYERS. IT WARNS AGAINST THE USE OF NON-SKF CARTRIDGES IN SKF AIR DRYERS AND RECOMMENDS ONLY USING GENUINE SKF CARTRIDGES.
FS-2015-02
May 20, 2015
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES. IT ADVISES ON THE NECESSITY OF MAINTAINING PROPER RIDE HEIGHT AND PROVIDES CURRENT INSPECTION AND ADJUSTMENT PROCEDURES.
FS-2014-02
Apr 24, 2014
092200 FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH AEROQUIP FC-300 COOLANT HOSES. EATON AEROQUIP HAS RECENTLY DETERMINED THAT NEWER COOLANTS CONTAINING OAT (ORGANIC ACID TECHNOLOGY) ARE NOT COMPATIBLE WITH THEIR FC300 HOSE MATE
FS-2014-02
Apr 24, 2014
062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH AEROQUIP FC-300 COOLANT HOSES. EATON AEROQUIP HAS RECENTLY DETERMINED THAT NEWER COOLANTS CONTAINING OAT (ORGANIC ACID TECHNOLOGY) ARE NOT COMPATIBLE WITH THEIR FC300 HOSE MATE
FS-2014-01
Apr 23, 2014
110000 ELECTRICAL SYSTEM
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES WITH LUMINATOR OR TWIN VISION DESTINATION SIGNS. IT ALERTS OWNERS OF AN OPERATIONAL WARNING ISSUED BY THE SUPPLIER AGAINST UTILIZING THE USB PORT ON THEIR DESTINATION SIGN TO CHARGE
FS-2013-02
Jun 26, 2013
140000 AIR BAGS
THIS FIELD SERVICE BULLETIN APPLIES TO ALL LOW FLOOR BUSES. IT PROVIDES INSTRUCTIONS FOR ADJUSTING THE FRONT AIR BAGS AFTER AN ALIGNMENT OR FOR RIDE ADJUSTMENT NEEDS.
FS-2013-01
Mar 6, 2013
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
THIS FIELD SERVICE BULLETIN PROVIDES INSTRUCTIONS FOR ORDERING WARRANTY PARTS, FILING WARRANTY CLAIMS AND RETURNING WARRANTY PARTS.
FS-2012-02
Jan 13, 2012
162000 STRUCTURE:BODY
GILLIG: GILLIG'S RECOMMENDATIONS FOR THE UNDERBODY MAINTENANCE CAN BE FOUND IN CHAPTER 11 OF YOUR SERVICE MANUAL. *JS
NHTSA Safety Investigations, GILLIG LOW FLOOR
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
PE03007
Opened: Feb 7, 2003 , Closed: Feb 24, 2003
POWER CABLE GROUNDING
IN LATE OCTOBER 2002, GILLIG CORPORATION RELEASED A FIELD SERVICE BULLETIN ADVISING OWNERS THAT A PROTRUDING BOLT ON THE AIR CONDITIONING UNIT (A/C) COULD MAKE CONTACT WITH AN UNINSULATED POWER CABLE END AND POSSIBLY CAUSE A FIRE.THE REMEDY WAS TO REMOVE THE EXCESS LENGTH FROM THE A/C BOLT.AS A RESU... Read more
GILLIG LOW FLOOR - All Years Overview
Complete safety history for the GILLIG LOW FLOOR across all model years (1997, 2026).
314
Total Recalls
8
Total Complaints
1
Investigations
0
Reported Crashes
1
Reported Fires
0
Reported Deaths
GILLIG LOW FLOOR - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 2 | 1 | View |
| 2025 | 4 | 0 | View |
| 2024 | 9 | 0 | View |
| 2023 | 15 | 0 | View |
| 2022 | 11 | 0 | View |
| 2021 | 12 | 0 | View |
| 2020 | 14 | 0 | View |
| 2019 | 12 | 1 | View |
| 2018 | 13 | 0 | View |
| 2017 | 15 | 0 | View |
| 2016 | 20 | 1 | View |
| 2015 | 19 | 0 | View |
| 2014 | 23 | 2 | View |
| 2013 | 17 | 0 | View |
| 2012 | 11 | 0 | View |
| 2011 | 10 | 0 | View |
| 2010 | 9 | 0 | View |
| 2009 | 5 | 0 | View |
| 2008 | 5 | 1 | View |
| 2007 | 8 | 0 | View |
| 2006 | 5 | 0 | View |
| 2005 | 4 | 0 | View |
| 2004 | 8 | 0 | View |
| 2003 (current) | 9 | 1 | |
| 2002 | 8 | 0 | View |
| 2001 | 10 | 0 | View |
| 2000 | 10 | 1 | View |
| 1999 | 10 | 0 | View |
| 1998 | 10 | 0 | View |
| 1997 | 6 | 0 | View |