2022 FREIGHTLINER CASCADIA
18 recalls, 21 complaints - 261 TSBs
23V299000 Apr 26, 2023
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and t... Read more
Consequence
Understeering during a J-turn may increase the risk of a crash.
Remedy
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
23V073000 Feb 10, 2023
SERVICE BRAKES, AIR:ANTILOCK:MODULATOR
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side du... Read more
Consequence
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owne... Read more
22V817000 Nov 1, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on th... Read more
Consequence
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA... Read more
22V468000 Jun 30, 2022
PARKING BRAKE
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Freightliner Cascadia vehicles. The electronic parking brake may not engage when the vehicle is keyed off, which may result in a vehicle rollaway. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicl... Read more
Consequence
A vehicle rollaway increases the risk of a crash.
Remedy
Dealers will install a fused harness overlay, free of charge. Owner notification letters were mailed March 9, 2023. Owners may contact DNTA customer service at 1-800-547-0712. DTNA's number for this recall is FL-945.
22V456000 Jun 24, 2022
SERVICE BRAKES, AIR:ANTILOCK:CONTROL UNIT/MODULE
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Freightliner Cascadia vehicles. The Anti-lock Brake System (ABS) fault codes will not be stored when the vehicle is keyed off for more than 5 seconds, impairing its diagnostic features and warning light. As such, these vehicles fai... Read more
Consequence
An ABS system that does not store fault codes may fail to warn the driver of an issue, or prevent proper repair. Either of these scenarios can increase the risk of a crash.
Remedy
DTNA will repurchase the vehicles. Owner notification letters were mailed June 28, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL943.
22V443000 Jun 22, 2022
SERVICE BRAKES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Freightliner Cascadia vehicles. The emergency braking system may not engage, resulting in the loss of braking ability.
Consequence
A loss of braking ability can increase the risk of a crash.
Remedy
Dealers will install a double check valve, free of charge. Owner notification letters were mailed December 22, 2022. Owners may contact DNTA customer service at 1-800-547-0712. DTNA's number for this recall is FL-941.
22V405000 Jun 8, 2022
STEERING
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Freightliner (FCCC) MT45, MT45G and 2022-2023 Freightliner Cascadia vehicles. The steering gears may have been incorrectly assembled, which can cause the gear to fracture.
Consequence
A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed December 28,2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-938.
22V374000 May 25, 2022
SERVICE BRAKES, AIR:SUPPLY:CHECK VALVE
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2022 Freightliner Cascadia vehicles. The double check valve may trap air which can impair service brake function and lock the rear axle while the vehicle is in motion. A locked rear axle may cause brake components to fail or increased st... Read more
Consequence
Brake component failure and increased stopping distance may increase the risk of a crash.
Remedy
All vehicles have been remedied, therefore no owner notification letters are necessary. Owners may contact DTNA customer service at 1-800-547-2712. DTNA's number for this recall is FL-936.
22V339000 May 16, 2022
SERVICE BRAKES, AIR:ANTILOCK
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Freightliner Cascadia vehicles. The antilock brakes (ABS) and electronic stability control (ESC) may be manually disabled. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number... Read more
Consequence
Disabled ABS and ESC may lead to loss of braking or stability control, which can increase the risk of a crash.
Remedy
DTNA will repurchase the vehicles. Owner notification letters were mailed June 28, 2024. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL932.
22V101000 Feb 22, 2022
ELECTRICAL SYSTEM:SOFTWARE
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Freightliner Cascadia vehicles. A certain combination of software and anti-lock brake system (ABS) hardware may lead to a system error, possibly causing a loss of vehicle braking and the inability to set the parking brake.
Consequence
A loss of brakes increases the risk of a crash.
Remedy
DTNA service facilities will update the software, free of charge. Owner notification letters were mailed on March 10, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL919.
21V965000 Dec 13, 2021
FUEL SYSTEM, DIESEL:FUEL INJECTION SYSTEM:FUEL RAIL
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Western Star 4700, 2019-2022 Freightliner 114SD, 2021-2022 Western Star 49X, Freightliner Cascadia P4, 2022 Western Star 47X, 2021 Western Star WF110, 2020 Western Star WJ121, and 2019-2021 FCCC XCP Chassis vehicles. The fuel t... Read more
Consequence
A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy
Dealers will replace the fuel tubes, and install vibration isolators, free of charge. Owner notification letters were mailed January 28, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-915.
21V715000 Sep 15, 2021
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 Freightliner Cascadia vehicles. The exhaust pipe outlet may have been improperly installed with the tip facing towards the battery box mounted directly above the frame rail.
Consequence
The exhaust heat may melt the battery box, increasing the risk of a fire.
Remedy
Dealers will inspect and rotate exhaust pipe tip as required. Owner notification letters were mailed on November 14, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-901.
21V481000 Jun 25, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.
21V369000 May 19, 2021
STEERING:LINKAGES:TIE ROD ASSEMBLY
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner 114SD, 122SD, Business Class M2, Cascadia, 108SD, Western Star 4900, 4700, 5700, Custom Chass RV Chassis, Custom Chass S2 Chassis, Custom Chass XC Chassis, Custom Chass XB Chassis, and Custom Chass MT Chassis. The ... Read more
Consequence
Detached or broken tie rod ends can result in steering loss, increasing the risk of a crash.
Remedy
Dealers will replace the tie rod clamp bolts and nuts, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-888.
21V357000 May 14, 2021
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.
Consequence
Melting components can increase the risk of fire.
Remedy
Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887... Read more
21V256000 Apr 12, 2021
STEERING:CRITICAL FASTENERS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia, Business Class M2, 114SD, 108SD, 122SD, Custom Chass S2 Chassis, Custom Chass XB Chassis, Custom Chass XC Chassis, and Custom Chass MT Chassis Western Star 4700, 4900, 5700 vehicles. The steering arm and ... Read more
Consequence
A fractured bolt may cause a loss of steering, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the tie rod arm and steering arm bolts, free of charge. The recall began on June 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-884.
21V073000 Feb 12, 2021
ENGINE
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2021-2022 Freightliner Cascadia vehicles equipped with a Cummins X15 engine. The capscrews that attach the flywheel to the crankshaft may have been improperly torqued, allowing the flywheel to detach.
Consequence
A detached flywheel can cause loss of drive power, increasing the risk of a crash. Additionally, driveline pieces may be ejected from the engine compartment, increasing the risk of injury.
Remedy
DTNA will work with the engine manufacturer Cummins Inc. to notify owners, and Cummins dealers will properly torque the capscrews and inspect for possible damage and, if necessary, repair any damage found, free of charge. The recall is expected to begin April 12, 2021. Owners may contact DTNA cust... Read more
21V007000 Jan 13, 2021
TIRES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Cascadia sleeper trucks equipped with Bridgestone R284, R268, or R283S ECOPIA steer axle tires in conjunction with a specific air dam. The steer tires may experience tread separation or blow-outs while driving.
Consequence
Tread separation and/or blow-outs while driving may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the steer tires, free of charge. The recall began March 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL872.
Complaint Statistics
21 total complaints
2 crashes
Top Reported Components
| Component | Complaints |
|---|---|
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 3 |
| UNKNOWN OR OTHER | 2 |
| LANE DEPARTURE: WARNING | 2 |
| SERVICE BRAKES | 2 |
| EXTERIOR LIGHTING | 2 |
| ELECTRICAL SYSTEM | 2 |
| ENGINE | 2 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 1 |
| VEHICLE SPEED CONTROL | 1 |
| AIR BAGS | 1 |
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Feb 5, 2026
Incident date: Feb 5, 2026
The contact owns a 2016 Chevrolet Equinox. The contact stated that while reversing the vehicle on a cold, snowy day, there was oil on the driveway. There was a fuel odor inside the vehicle, and the engine warning light was illuminated. The vehicle was towed to an independent mechanic, who determined... Read more
LANE DEPARTURE: BLIND SPOT DETECTION
Dec 18, 2024
Incident date: Dec 1, 2024
This incident is the result of poor operation of safety warning and navigation systems in a Tesla Model 3 leading to an accident. I rented a Tesla Model 3 from Hertz at Seattle Tacoma airport. At a traffic light I followed navigation directions making a left turn into Southcenter Mall in Tukwila W... Read more
Crash
LANE DEPARTURE: WARNING
Dec 18, 2024
Incident date: Dec 1, 2024
This incident is the result of poor operation of safety warning and navigation systems in a Tesla Model 3 leading to an accident. I rented a Tesla Model 3 from Hertz at Seattle Tacoma airport. At a traffic light I followed navigation directions making a left turn into Southcenter Mall in Tukwila W... Read more
Crash
VISIBILITY/WIPER
Dec 18, 2024
Incident date: Dec 1, 2024
I started the car and , put it in reverse and the rear back up camera never turned on as required when backing up today. Rear camera didnt activate but the parking light on the audi was red as usual indicating it was activated. However the screen just went to its default app page (settings, carplay... Read more
ELECTRICAL SYSTEM
Dec 17, 2024
Incident date: Dec 17, 2024
Vehicle Information: • Make: Tesla • Model: Model Y • Year: 2024 Description of the Problem: After a software update pushed by Tesla, the AP4 computer in my 2024 Tesla Model Y shorted out, causing a complete failure of all systems controlled by this computer. The following safety-critical... Read more
AIR BAGS
Oct 27, 2024
Incident date: Oct 27, 2024
When outside temperature drops, car starts in morning with several warning lights illuminated, indicating fault with several safety systems including airbags, brake, power steering, front camera, blind-spot collision warning system, traction control and smart cruise control. Car key fobs have consis... Read more
ENGINE
Oct 16, 2023
Incident date: Nov 16, 2021
Yesterday while driving my vehicle engine stalled and wouldn't go over 40 MPH, about 10 seconds later the engine would not go over 15 MPH.
EXTERIOR LIGHTING
Oct 16, 2023
Incident date: Nov 16, 2021
The headlights failed to provide enough light to see the road at night. This, of course, is dangerous when driving on the highway or country roads as we are unable to maintain the speed required on the highway in order to safely navigate the turns in the road, which could also cause a disruption in ... Read more
SERVICE BRAKES
Jul 14, 2023
Incident date: Feb 14, 2023
Ford send me out a letter about the brake fluid recall on April 2023.i am still waiting for my car to be fixed,I have called them,it is taking to long.
ELECTRICAL SYSTEM
Jun 29, 2023
Incident date: Apr 1, 2023
When driving vehicle on highway it slows down then have to push on gas pedal to exelarate like it sputters then shuts off. Dashboard says Engine Failure park vehicle immediately very frustrating!! I’m about to file a lawsuit if this doesn’t get taken care of!
ENGINE
Jun 29, 2023
Incident date: Apr 1, 2023
When driving vehicle on highway it slows down then have to push on gas pedal to exelarate like it sputters then shuts off. Dashboard says Engine Failure park vehicle immediately very frustrating!! I’m about to file a lawsuit if this doesn’t get taken care of!
VEHICLE SPEED CONTROL
May 22, 2023
Incident date: May 22, 2023
While driving, throttle stuck wide open. It was like I was flooring the gas pedal. I managed to pull over and stop vehicle. I restarted and was able to drive home.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 11, 2023
Incident date: Jan 18, 2023
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed at night, the vehicle stopped independently. Additionally, the contact stated the headlights failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate... Read more
EXTERIOR LIGHTING
Apr 11, 2023
Incident date: Jan 18, 2023
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed at night, the vehicle stopped independently. Additionally, the contact stated the headlights failed to operate as needed. The vehicle was taken to the dealer; however, the dealer was unable to duplicate... Read more
SERVICE BRAKES
Jan 22, 2023
Incident date: Apr 23, 2021
After recall done pvc valve and blower heat a/c now not working the car engine light come up abs /brake and more
LANE DEPARTURE: WARNING
Feb 11, 2022
Incident date: Feb 10, 2022
The system isn't working properly. The AEB(automatic emergency braking) has been braking when I was driving on ice for no reason almost making cars get skids. It's essential to not brake hard on a slippery road. But that system put me in dangerous conditions. Not only one time but several. I was afr... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 11, 2022
Incident date: Feb 10, 2022
The system isn't working properly. The AEB(automatic emergency braking) has been braking when I was driving on ice for no reason almost making cars get skids. It's essential to not brake hard on a slippery road. But that system put me in dangerous conditions. Not only one time but several. I was afr... Read more
UNKNOWN OR OTHER
Feb 11, 2022
Incident date: Feb 10, 2022
The system isn't working properly. The AEB(automatic emergency braking) has been braking when I was driving on ice for no reason almost making cars get skids. It's essential to not brake hard on a slippery road. But that system put me in dangerous conditions. Not only one time but several. I was afr... Read more
UNKNOWN OR OTHER
Dec 31, 2021
Incident date: Dec 30, 2021
FYI, this is the second 2022 Cascadia I’ve driven with this issue. The forward radar sensor detects a target 3 feet in front of me and slams on the brakes if the cruise control is set. I can over ride it by turning off the CC, but then I get constant alarms for following too closely and collision ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Dec 31, 2021
Incident date: Dec 30, 2021
FYI, this is the second 2022 Cascadia I’ve driven with this issue. The forward radar sensor detects a target 3 feet in front of me and slams on the brakes if the cruise control is set. I can over ride it by turning off the CC, but then I get constant alarms for following too closely and collision ... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Dec 31, 2021
Incident date: Dec 30, 2021
FYI, this is the second 2022 Cascadia I’ve driven with this issue. The forward radar sensor detects a target 3 feet in front of me and slams on the brakes if the cruise control is set. I can over ride it by turning off the CC, but then I get constant alarms for following too closely and collision ... Read more
Technical Service Bulletins, 2022 FREIGHTLINER CASCADIA
261 manufacturer communications from 183 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 50 |
| 110000 ELECTRICAL SYSTEM | 49 |
| 060000 ENGINE AND ENGINE COOLING | 31 |
| 100000 POWER TRAIN | 22 |
| 130000 VISIBILITY | 18 |
| 270000 LANE DEPARTURE | 12 |
| 160000 STRUCTURE | 9 |
| 030000 SERVICE BRAKES, HYDRAULIC | 9 |
SS3144-FTL
Apr 25, 2024
060000 ENGINE AND ENGINE COOLING
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
CALFTL20-006
Apr 2, 2024
060000 ENGINE AND ENGINE COOLING
Customer Advisory Letter for Proactive Oil Thermostat Replacement
SS3142-FTL
Mar 20, 2024
100000 POWER TRAIN
Service Solution for J1939 CAN issues for vehicles equipped with Bendix Side Radar with expanded field of view
SS3142-FTL
Mar 20, 2024
060000 ENGINE AND ENGINE COOLING
Service Solution for J1939 CAN issues for vehicles equipped with Bendix Side Radar with expanded field of view
TSB30-013-FTL
Mar 19, 2024
060000 ENGINE AND ENGINE COOLING
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
SF673
Mar 7, 2024
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization
TSB30-013-FTL
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
ICI24-006
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Important Campaign Information letter for FL974 - Revised Bulletin & Population
FL974
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Con
ICI24-007
Feb 14, 2024
180000 VEHICLE SPEED CONTROL
Important Campaign Information letter for SF669 Campaign Suspended
ICI24-002
Jan 29, 2024
060000 ENGINE AND ENGINE COOLING
Important Campaign Information letter for DDC D21M6 and D22M6 - Campaign Extended
FL974
Jan 19, 2024
060000 ENGINE AND ENGINE COOLING
Emissions Recall: Cummins DEF Sensor Shortage
SF669
Dec 19, 2023
180000 VEHICLE SPEED CONTROL
Field Service Campaign for Adaptive Cruise Control
FL922_V4
Nov 30, 2023
063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Emission recall for Freightliner Cascadia and Western Star 49X Exhaust Support Bracket
FL922_V4
Nov 30, 2023
060000 ENGINE AND ENGINE COOLING
Emission recall for Freightliner Cascadia and Western Star 49X Exhaust Support Bracket
SF665
Nov 27, 2023
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform
ICI23-050
Nov 27, 2023
350000 EQUIPMENT
Important Campaign Information Letter for SF665 - Campaign Reactivated
SF672_V4
Nov 3, 2023
350000 EQUIPMENT
Revised Field Service Campaign for Common Telematics Platform Software Update
SF672_V4
Nov 3, 2023
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Common Telematics Platform Software Update
ICI23-044
Nov 2, 2023
350000 EQUIPMENT
Important Campaign Information Letter for SF665 - Campaign Suspended
SF665
Oct 20, 2023
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform
SB60-178
Oct 11, 2023
350000 EQUIPMENT
Service Bulletin for Relocating the Bluetooth Microphone
SF639
Oct 9, 2023
350000 EQUIPMENT
Revised Field Service Campaign for Bendix SDP5 Software Update
SF639
Oct 9, 2023
350000 EQUIPMENT
Revised Field Service Campaign for Bendix SDP5 Software Update
SB60-180
Oct 5, 2023
160000 STRUCTURE
Revised Service Bulletin for Cab Isolator for Trucks Domiciled in Mexico
SS3123-FTL2023
Sep 29, 2023
210000 TRAILER HITCHES
Service Solution for P4 New Cascadia Web Mounted 5th Wheel Ramps
SB60-180
Sep 14, 2023
160000 STRUCTURE
Revised Freightliner Service Bulletin for Cab Isolator for Trucks Operating in Extreme Conditions. Description of Revisions: This bulletin replaces the version dated June 2023. The title has been updated.
CALFTL54-031
Sep 12, 2023
060000 ENGINE AND ENGINE COOLING
Customer Advisory Letter for Towing Related to Low Coolant Faults
ICI23-034
Aug 18, 2023
350000 EQUIPMENT
Important Campaign Infomration Letter for SF639 - Campaign Suspended
FP31-031
Aug 11, 2023
160000 STRUCTURE
Freightliner Parts Bulletin for Aero Bumper Air Dam Part Supersession
CALFTL31-006
Aug 3, 2023
160000 STRUCTURE
Customer Advisory Letter for Center Drive Wheel Fairing Frame Rail Support Bracket Inspection
SS3121-FTL2023
Jul 28, 2023
070000 FUEL SYSTEM, GASOLINE
Service Solution for Cascadia Detroit FWS Serviceability
SB54-338
Jul 13, 2023
130000 VISIBILITY
Revised Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down. Description of Revisions: This bulletin replaces the version dated December 2021. The general information and
SF655
Jul 10, 2023
130000 VISIBILITY
Field Service Campaign for Freightliner Cascadia and Western Star 47X/49X Fan Controller
SF639
Jun 15, 2023
350000 EQUIPMENT
Field Service Campaign for Bendix SDP5 Software Update
SF672
Jun 2, 2023
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform Software Update
SF672
Jun 2, 2023
110000 ELECTRICAL SYSTEM
Field Service Campaign for Common Telematics Platform Software Update
SF661_V2
Apr 20, 2023
180000 VEHICLE SPEED CONTROL
Revised Freightliner and Western Star Field Service Campaign for Freightliner and Western Star Trucks with Cummins Engines, Cruise Control Indicator Light
SF662_V2
Apr 20, 2023
350000 EQUIPMENT
Revised Freightliner Field Service Campaign for TomTom Android Black Box Update
ICI23-014
Apr 10, 2023
350000 EQUIPMENT
Important Campaign Information Letter for SF662 TomTom Work Instructions - Correction to Fuse Number.
SF662
Mar 20, 2023
350000 EQUIPMENT
Field Service Campaign for TomTom Android Black Box Update
SF661
Mar 17, 2023
180000 VEHICLE SPEED CONTROL
Revised Field Service Campaign for Freightliner & Western Star Trucks with Cummins Engines - Cruise Control Indicator Light
SF658
Mar 7, 2023
350000 EQUIPMENT
Field Service Campaign for Integrated Predictive Powertrain Control ECU. Resubmitting to fix a table formatting issue.
SF658
Mar 7, 2023
110000 ELECTRICAL SYSTEM
Field Service Campaign for Integrated Predictive Powertrain Control ECU. Resubmitting to fix a table formatting issue.
SF658
Mar 7, 2023
100000 POWER TRAIN
Field Service Campaign for Integrated Predictive Powertrain Control ECU. Resubmitting to fix a table formatting issue.
SF663
Feb 17, 2023
350000 EQUIPMENT
Field Service Campaign for Cascadia Power Takeoff Switch Indicator
SF663
Feb 17, 2023
110000 ELECTRICAL SYSTEM
Field Service Campaign for Cascadia Power Takeoff Switch Indicator
SF658
Feb 8, 2023
350000 EQUIPMENT
Revised Field Service Campaign for Integrated Predictive Powertrain Control ECU. REVISION: The bulletin has been revised to add additional work instruction steps to remedy errors encountered during the flashing process.
SF658
Feb 8, 2023
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Integrated Predictive Powertrain Control ECU. REVISION: The bulletin has been revised to add additional work instruction steps to remedy errors encountered during the flashing process.
SF658
Jan 12, 2023
350000 EQUIPMENT
Revised Field Service Campaign for Integrated Predictive Powertrain Control ECU
SF658
Jan 12, 2023
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Integrated Predictive Powertrain Control ECU
ICI23-001
Jan 12, 2023
350000 EQUIPMENT
Important Campaign Information Letter for SF658 Revised Bulletin, Intelligent Powertrain Management ECU
ICI23-001
Jan 12, 2023
110000 ELECTRICAL SYSTEM
Important Campaign Information Letter for SF658 Revised Bulletin, Intelligent Powertrain Management ECU
CALFTL54-027
Jan 11, 2023
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for New Cascadia Vehicles Equipped With D-Climate P4 Ground Cable Anti-Corrosion Sealer Issue.
SF661
Nov 30, 2022
180000 VEHICLE SPEED CONTROL
Field Service Campaign for Freightliner and Western Star Trucks w Cummins Engines - Cruise Control Indicator Light
SF658
Nov 7, 2022
110000 ELECTRICAL SYSTEM
Field Service Campaign for Integrated Predictive Powertrain Control ECU. Certain vehicles requesting Intelligent Powertrain Management, were shipped without the Integrated Predictive Powertrain Control (IPPC) module required to enable the f
SF658
Nov 7, 2022
350000 EQUIPMENT
Field Service Campaign for Integrated Predictive Powertrain Control ECU. Certain vehicles requesting Intelligent Powertrain Management, were shipped without the Integrated Predictive Powertrain Control (IPPC) module required to enable the f
MYCOM_11012022
Nov 1, 2022
350000 EQUIPMENT
My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the
MYCOM_11012022
Nov 1, 2022
110000 ELECTRICAL SYSTEM
My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the
SF638
Nov 1, 2022
270000 LANE DEPARTURE
Field Service Campaign for Side Guard Assist. Certain vehicles, ordered with the optional Side Guard Assist (SGA) feature, were shipped with non-functional short range radar (SRR) sensors due to shortages from the sensor supplier. The non-f
SS3113-FTL2022
Oct 31, 2022
110000 ELECTRICAL SYSTEM
Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
SS3113-FTL2022
Oct 31, 2022
060000 ENGINE AND ENGINE COOLING
Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
SS3112-FTL2022
Oct 31, 2022
270000 LANE DEPARTURE
Service Solution for Detroit Side Object Detection Harness Rub-Chafe on Bracket
SS3109-FTL2022
Sep 28, 2022
180000 VEHICLE SPEED CONTROL
Service Solution for New Cascadia Low PowerComplaint. When additional floor heat insulation is ordered, the throttle pedal in some cases (when the throttle is fully depressed) may not reach 100% (full throttle). This can also occur if after
SB54-359
Sep 28, 2022
110000 ELECTRICAL SYSTEM
Freightliner Service Bulletin for ABS mBSP ECU Software Update Fault Code 629-11. New Cascadia vehicles manufactured from September 12, 2018 through March 22, 2021 that are equipped with WABCO Anti-Lock Braking System (ABS) controllers log
ICI22-044
Sep 23, 2022
350000 EQUIPMENT
Important Campaign Information Letter for SF657 ??A?A? Revised Bulletin. Newest Revision: A screenshot of the DiagnosticLink screen showing in Fig.15 showing 'Activation OK' must be kept on file with the repair order. This letter is to info
ICI22-044
Sep 23, 2022
110000 ELECTRICAL SYSTEM
Important Campaign Information Letter for SF657 ??A?A? Revised Bulletin. Newest Revision: A screenshot of the DiagnosticLink screen showing in Fig.15 showing 'Activation OK' must be kept on file with the repair order. This letter is to info
SF657
Sep 20, 2022
350000 EQUIPMENT
Revised Freightliner and Western Star CTP Software Update REVISION: New tools are required. The USB stick with SF657 software already loaded, along with the USB stick to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now ha
SF657
Sep 20, 2022
110000 ELECTRICAL SYSTEM
Revised Freightliner and Western Star CTP Software Update REVISION: New tools are required. The USB stick with SF657 software already loaded, along with the USB stick to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now ha
SB54-357
Sep 12, 2022
100000 POWER TRAIN
Freightliner Service Bulletin for Resetting the Maintenance System for DT12 Oil Changes. This service bulletin describes required maintenance system parameter changes that apply to New Cascadia vehicles with Detroit DT12 transmissions used
SS3108-FTL2022
Aug 29, 2022
350000 EQUIPMENT
Service Solution for MS01T Maintenance System FaultCode Diagnosis
SS3107-FTL2022
Aug 29, 2022
350000 EQUIPMENT
Service Solution for New Cascadia Replacing Common Telematics Platform (CTP) 1 With a CTP2
CALFTL26-003
Aug 22, 2022
100000 POWER TRAIN
Customer Advisory Letter for DT12 Transmissions with Dual Customer-Installed PTO Wiring Update
CALFTL26-002
Aug 10, 2022
100000 POWER TRAIN
Customer Advisory Letter for Eaton Endurant Transmissions Require Oil Coalescing Air Dryer Cartridges
SS3105-FTL2022
Jul 28, 2022
270000 LANE DEPARTURE
Service Solution for RDF Nuisance J1939 Fault Code SA 42 - SPN 524287 - FMI 31. Approximately 30 New Cascadia vehicles built between June 2021 and November 2021 with DetroitAssurance 5.0 and Side Guard Assist. These vehicles were pre-series
SS3105-FTL2022
Jul 28, 2022
260000 FORWARD COLLISION AVOIDANCE
Service Solution for RDF Nuisance J1939 Fault Code SA 42 - SPN 524287 - FMI 31. Approximately 30 New Cascadia vehicles built between June 2021 and November 2021 with DetroitAssurance 5.0 and Side Guard Assist. These vehicles were pre-series
SS3105-FTL2022
Jul 28, 2022
110000 ELECTRICAL SYSTEM
Service Solution for RDF Nuisance J1939 Fault Code SA 42 - SPN 524287 - FMI 31. Approximately 30 New Cascadia vehicles built between June 2021 and November 2021 with DetroitAssurance 5.0 and Side Guard Assist. These vehicles were pre-series
SS3076-FTL2022
Jul 28, 2022
130000 VISIBILITY
Main Mirror Arm Covers Loose - Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SB54-356
Jul 1, 2022
130000 VISIBILITY
Revised Freightliner Service Bulletin for HVAC Software Updates. Description of Revisions: This bulletin replaces the version dated 06/21/2022. Formatting errors have been corrected.
SF657
Jun 23, 2022
350000 EQUIPMENT
Field Service Campaign for Freightliner and Western Star CTP Software Update
SF657
Jun 23, 2022
110000 ELECTRICAL SYSTEM
Field Service Campaign for Freightliner and Western Star CTP Software Update
SB54-356
Jun 20, 2022
130000 VISIBILITY
Freightliner Service Bulletin for HVAC Software Updates
SF647
Jun 7, 2022
160000 STRUCTURE
Freightliner Field Service Campaign for Freightliner Cascadia Integral Tail Lamp and Back Up Alarm Bracket
SS3102-FTL2022
May 31, 2022
070000 FUEL SYSTEM, GASOLINE
Service Solution for 100/120/130 Gallons Fuel Tanks interference/rubbing with fairing bracket.
SB54-348
May 10, 2022
100000 POWER TRAIN
Updated Freightliner Service Bulletin for Meritor Rear Axle Temperature Parameters. This bulletin replaces the version dated 1/22/2022. The build date in General Information has been added.
CALDDC01-002
May 2, 2022
060000 ENGINE AND ENGINE COOLING
Customer Advisory Letter for Gen 5 DD15 Proactive Exhaust Rocker Arm Replacement.
SB54-352
Apr 25, 2022
110000 ELECTRICAL SYSTEM
Freightliner Service Bulletin for Low Variant sSAM Broadcasting High Variant Hardware Part Number. This service bulletin addresses low variant sSAM modules broadcasting the incorrect hardware part number when viewed in DiagnosticLink, and a
SS3097-FTL2022
Apr 25, 2022
100000 POWER TRAIN
Service Solution for ShipShort Intelligent Powertrain Management (IPM). Due to electronic control supply shortages, vehicles shipped without the Intelligent Powertrain Predictive Cruise (IPPC) module. The purpose of the IPPC module is to im
SS1034428-FTL22
Apr 25, 2022
260000 FORWARD COLLISION AVOIDANCE
Service Solution for Cummins Engine andWABCO OnGuard (Obtaining Cruise When AdaptiveCruise Is Interrupted). Interruption of the forward radar system results in loss of both standard and adaptive cruise functions. The OnGuard system will rec
FP60-055
Apr 20, 2022
130000 VISIBILITY
Freightliner Parts Technical Bulletin for TufGlass Windshield Replacement. Effective April 20, 2022, owners of New Cascadia vehicles have the option of replacing factory-installed standard windshields with L20 TufGlass windshields.
ICI22-017
Apr 13, 2022
100000 POWER TRAIN
Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EX
SB26-054
Mar 28, 2022
100000 POWER TRAIN
Revised Freightliner Service Bulletin for DT12 Transmission Control Harness Chafing the Transmission Control Module
SB83-137
Mar 2, 2022
060000 ENGINE AND ENGINE COOLING
Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service. This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has be
SS3094-FTL2022
Feb 28, 2022
270000 LANE DEPARTURE
Service Solution for Cascadia with Functional Side Guard Assist and Incorrect Dash Labels
SS3093-FTL2022
Feb 28, 2022
110000 ELECTRICAL SYSTEM
Service Solution for Cascadia Low Variant sSAMBroadcasting High Variant Hardware P/N
ICI22-015
Feb 26, 2022
030000 SERVICE BRAKES, HYDRAULIC
Important Campaign Information letter for SF622 ??A?A? Addition of 8x4 Vehicles to Populationx
SF622REV
Feb 26, 2022
030000 SERVICE BRAKES, HYDRAULIC
Revised Field Service Campaign for Cascadia, 49X ABS MBSP+ Controller Software Update
508971
Feb 23, 2022
180000 VEHICLE SPEED CONTROL
Notice for certain vehicles: Due to the way in which this vehicle was configured, the vehicle does not display the Cruise Control telltale on the instrument cluster when the Cruise Control system is turned On. All other Cruise Control fun
SB54-350
Feb 21, 2022
110000 ELECTRICAL SYSTEM
Freightliner Service Bulletin for Battery Load Disconnect Switch Installation. Cab load disconnect switches (CLDS), also known as positive load disconnect, installed on selected vehicles can reduce battery drain when the vehicle is not oper
SB49-042
Feb 15, 2022
060000 ENGINE AND ENGINE COOLING
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
Showing 100 of 261 bulletins.
NHTSA Safety Investigations, FREIGHTLINER CASCADIA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA25006
Opened: Oct 23, 2025
Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that acti... Read more
PE23010
Opened: May 26, 2023 , Closed: Oct 23, 2025
Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that acti... Read more
PE21004
Opened: Feb 25, 2021 , Closed: Jan 14, 2025
Engine Electrical Wiring Harness Chafe
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate reports of engine electrical wiring harness chafe on the subject vehicles.ODI analysis found thousands of unique harness part numbers, spanning the two generations of vehicle chassis assembled at multiple veh... Read more
PE21006
Opened: Feb 25, 2021 , Closed: Jul 16, 2021
Halogen Headlights May Cause Fires
In its process for evaluating Early Warning Reporting data, the Office of Defects Investigation (ODI) found twenty-four (24) field reports involving headlight fires on Freightliner Cascadia trucks, model years 2017 and newer produced by the vehicle manufacturer, Daimler Trucks North America (DTNA). ... Read more
RQ20001
Opened: Aug 31, 2020 , Closed: Jun 26, 2025
SAM Cab Water Intrusion
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and th... Read more
PE20006
Opened: May 1, 2020 , Closed: Mar 27, 2024
Intermittent Loss of Power Steering Assist
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The in... Read more
PE18004
Opened: Apr 23, 2018 , Closed: Nov 22, 2020
PNDB Electrical Power Distribution
On April 23, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE18-004) to investigate certain alleged defects affecting the Powernet Distribution Box (PNDB) and associated wiring on certain model year (MY) 2011-2016 Freightliner Cascadia (P3 platform) truck tracto... Read more
RQ17008
Opened: Sep 18, 2017 , Closed: Jul 31, 2018
RQ17 - 008 Closing
On February 26, 2016, Bergstrom Inc. notified NHTSA of a safety defect in approximately 10,819 of its ParkSmart auxiliary electrical temperature management units. These units were installed on Freightliner Cascadia Class 8 trucks that may overheat due to high resistance, resulting in possible fires.... Read more
EA17001
Opened: Apr 3, 2017 , Closed: Apr 8, 2020
Windshield Wiper Motor Failure
On April 3, 2017, the Office of Defects investigation (ODI) opened Engineering Analysis (EA17-001) as an upgrade to a Preliminary Analysis (PE16-005). The investigation focused on alleged windshield wiper failures on 2015-2016 MY Freightliner Cascadia trucks. ODI received Early Warning Reporting (EW... Read more
RQ17001
Opened: Apr 3, 2017 , Closed: Dec 25, 2017
Steering Arm Capscrew Failures
The Office of Defects Investigation (ODI) opened this investigation based on one (1) Vehicle Owner Questionnaire (VOQ) and associated Police Accident Report (PAR) that described a crash where the vehicle had a separated steering linkage at one wheel-end as the result of lower steering arm capscrew f... Read more
PE16005
Opened: Apr 13, 2016 , Closed: Apr 24, 2017
Wiper Motor Failure
On April 13, 2016, the Office of Defects investigation (ODI) opened this Preliminary Evaluation on 2015-2016 MY Freightliner Cascadia trucks, alleging windshield wiper motor failures. The investigation was opened based on EWR field reports describing windshield wipers that intermittently failed to o... Read more
PE11012
Opened: Apr 15, 2011 , Closed: Jun 27, 2011
Fontaine Ultra LT 5th Wheel False Latch
DTNA submitted a 573 Recall notice (11V-289) prior to the IR response date and therefore was granted permission to forgo submission of the IR response.Freightliner reported that Fontaine's TSB issued in March had resulted in the remedy of 55 percent of all subject vehicles with an additional 33% sch... Read more
PE09040
Opened: Aug 31, 2009 , Closed: Nov 19, 2009
RACK AND PINION FAILURE
A CONSUMER COMPLAINT WAS FILED WITH THE AGENCY ON AUGUST 22, 2009, BY AN INDEPENDENT CONTRACTOR LEASING A 2009 FREIGHTLINER CASCADIA.THE COMPLAINT ALLEGES THAT IN APRIL OF 2009 AT APPROXIMATELY 50,000 MILES HE EXPERIENCED A SEAL RUPTURE IN THE RACK AND PINION ASSEMBLY.A NEW SEAL WAS INSTALLED AND AT... Read more
FREIGHTLINER CASCADIA - All Years Overview
Complete safety history for the FREIGHTLINER CASCADIA across all model years (2002, 2026).
360
Total Recalls
398
Total Complaints
13
Investigations
30
Reported Crashes
28
Reported Fires
12
Reported Deaths
FREIGHTLINER CASCADIA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 2 | View |
| 2025 | 8 | 1 | View |
| 2024 | 2 | 27 | View |
| 2023 | 6 | 18 | View |
| 2022 (current) | 18 | 21 | |
| 2021 | 20 | 24 | View |
| 2020 | 20 | 47 | View |
| 2019 | 29 | 53 | View |
| 2018 | 26 | 19 | View |
| 2017 | 20 | 11 | View |
| 2016 | 12 | 22 | View |
| 2015 | 18 | 22 | View |
| 2014 | 21 | 20 | View |
| 2013 | 19 | 7 | View |
| 2012 | 19 | 27 | View |
| 2011 | 23 | 22 | View |
| 2010 | 23 | 18 | View |
| 2009 | 24 | 24 | View |
| 2008 | 22 | 9 | View |
| 2007 | 12 | 1 | View |
| 2006 | 8 | 2 | View |
| 2005 | 3 | 1 | View |
| 2004 | 2 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 1 | 0 | View |