2014 FREIGHTLINER CASCADIA

26 recalls — 20 complaints

20V214000 Apr 14, 2020
EXTERIOR LIGHTING
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Remedy: DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
63,175 vehicles affected
19V370000 May 14, 2019
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have an insufficient service brake air reservoir capacity. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Remedy: DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
741 vehicles affected
19V093000 Feb 12, 2019
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain 2013-2016 Freightliner Cascadia vehicles equipped with Hendrickson 5" drop axles. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Remedy: DTNA will notify owners, and dealers will replace the stamped brake spiders and the tie-rod, free of charge. The recall began April 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-807.
111 vehicles affected
18V503000 Jul 31, 2018
STEERING:LINKAGES:TIE ROD ASSEMBLY
Daimler Trucks North America, LLC (DTNA) is recalling certain 2012-2015 Freightliner Cascadia, Coronado, Business Class M2, 114SD, and Western Star 4900 trucks. In certain front axle, brake lining, and brake spider combinations, braking may cause high vibrations, resulting in early failure of the tie-rod tube.
Remedy: DTNA will notify owners, and dealers will replace the brake linings, brake spider, and tie-rod, free of charge. The recall began March 22, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL782.
1,256 vehicles affected
17V810000 Dec 15, 2017
EQUIPMENT
Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Remedy: DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
24,860 vehicles affected
17V761000 Nov 27, 2017
EXTERIOR LIGHTING:BRAKE LIGHTS
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
438,255 vehicles affected
17V761000 Nov 27, 2017
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Remedy: DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
438,255 vehicles affected
16V656000 Sep 13, 2016
ELECTRICAL SYSTEM
Daimler Trucks North America, LLC. (DTNA) is recalling certain model year 2013-2017 Freightliner Cascadia vehicles manufactured September 24, 2012, to May 27, 2015 and equipped with compressed natural gas (CNG) engines. The affected vehicles have a Power Distribution Module (PDM) that is mounted near the CNG fuel tank. Due to its location, the PDM may be sprayed with water and contaminants from the road, possibly causing the PDM to short circuit.
Remedy: DTNA will notify owners, and dealers will relocate the PDM, free of charge. An interim notice was mailed to owners on November 7, 2016. The recall began on March 3, 2017. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-721.
1,039 vehicles affected
16V634000 Aug 31, 2016
POWER TRAIN:AXLE HUBS
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2017 Freightliner M2 Business Class, 108 SD, 114 SD, Cascadia, Coronado, Western Star 4700, 4800, and 5700 XE trucks manufactured March 15, 2013, to July 29, 2016 and equipped with Conmet aluminum non-high capacity hubs. These vehicles specify a front axle weight limit that may be greater than that of the hub capacity. As a result, the hub may fail and the wheel may separate from the axle.
Remedy: DTNA will notify owners, and dealers will replace the front axle hubs, free of charge. The recall began during November 2016. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-718.
156 vehicles affected
15V816000 Dec 7, 2015
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2013-2015 Freightliner Cascadia vehicles manufactured March 27, 2015, to November 4, 2014, and powered by compressed natural gas (CNG). The affected vehicles have a tailpipe that allows hot exhaust to exit near the CNG tank pressure relief device (PRD).
Remedy: All the vehicles involved in this recall campaign have been repaired. The recall is began on March 13, 2015. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-695.
17 vehicles affected
15V616000 Oct 1, 2015
TRAILER HITCHES:FIFTH WHEEL ASSEMBLY
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Remedy: DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.
5,801 vehicles affected
15V105000 Feb 23, 2015
FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Freightliner Cascadia trucks manufactured November 19, 2013, to July 14, 2014, and equipped with certain model Side-Mount compressed natural gas (CNG) Fuel Systems, Part No. 23736011, manufactured August 1, 2013, to August 21, 2014 and Motion Industries T1700-06 flexible fuel hoses. The stainless steel braid hose reinforcement may corrode prematurely near the fitting crimp inside the slave tank enclosure.
Remedy: DTNA will notify owners and dealers will replace the defective hose, free of charge. The recall began on April 1, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-678.
14 vehicles affected
14V717000 Nov 10, 2014
SERVICE BRAKES, AIR
Daimler Trucks North America LLC (Daimler) is recalling certain model year 2014-2015 Freightliner 122SD, Argosy, and Cascadia trucks manufactured July 22, 2013, to October 13, 2014, equipped with Wabco Quick Release Valves with Double Check manufactured February 6, 2013, to April 19, 2014. The affected vehicles may have been produced with a defective valve seat installed.
Remedy: Daimler will notify owners, and dealers will inspect, and replace the valves, free of charge. The recall began on December 30, 2015. Owners may contact Daimler customer service at 1-800-745-8000. Daimler's number for this recall is FL-673.
2,618 vehicles affected
14V680000 Oct 29, 2014
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
Daimler Trucks of North America LLC (DTNA) is recalling certain model year 2011-2015 Freightliner Cascadia and M2 trucks manufactured June 2, 2011 to October 23, 2014. The vehicles are not in compliance with the requirements of the Federal Motor Vehicle Safety Standards No. 303, "Fuel System Integrity Of Compressed Natural Gas Vehicles." Specifically, the tail pipe on these vehicles terminates under the compressed natural gas (CNG) tank and can overheat the fuel system.
Remedy: DTNA will notify owners, and dealers will extend the tailpipe beyond the cabinet, free of charge. The recall began Feburary 12, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-671.
65 vehicles affected
14V680000 Oct 29, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Daimler Trucks of North America LLC (DTNA) is recalling certain model year 2011-2015 Freightliner Cascadia and M2 trucks manufactured June 2, 2011 to October 23, 2014. The vehicles are not in compliance with the requirements of the Federal Motor Vehicle Safety Standards No. 303, "Fuel System Integrity Of Compressed Natural Gas Vehicles." Specifically, the tail pipe on these vehicles terminates under the compressed natural gas (CNG) tank and can overheat the fuel system.
Remedy: DTNA will notify owners, and dealers will extend the tailpipe beyond the cabinet, free of charge. The recall began Feburary 12, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-671.
65 vehicles affected
14V588000 Sep 23, 2014
EQUIPMENT:ELECTRICAL
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014-2015 Freightliner Cascadia vehicles manufactured May 5, 2014, to August 18, 2014. The affected vehicles are equipped with certain 1100W, 1500W, or 2000W inverters sold as a standalone option with both the Thermo King TriPac EVOLUTION and TriPac-e Auxiliary Power Units ("APU"). The Thermo King inverters provide 120V AC household power to a tractor cabin. The inverters may spark or overheat, resulting in a potential fire.
Remedy: DTNA will notify owners, and Thermo King will either replace the inverter free of charge or refund the full purchase price. The recall began on November 14, 2014. Owners may contact Thermo King customer service at 1-866-766-2708. Owners may also contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-668.
259 vehicles affected
14V150000 Mar 28, 2014
SEAT BELTS
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, Columbia, and M2 Business Class, and Western Star 4700, and 4900 vehicles manufactured August 5, 2013, through November 15, 2013, and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall began on May 22, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-661. Note: This is an expansion of recall 13V-604.
938 vehicles affected
14V080000 Feb 21, 2014
ENGINE AND ENGINE COOLING:ENGINE
Daimler Trucks North America LLC (Daimler) is recalling certain model year 2008-2015 Freightliner 114SD, Cascadia, M2 Business Class, Sterling LT8500, and Thomas Built Buses Saf-T-Liner HDX vehicles manufactured February 19, 2008, through February 11, 2014, and equipped with Cummins Westport Model ISL G and Cummins Westport Model ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Remedy: Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact Daimler at 1-800-385-4357 or Cummins Inc. at 1-800-343-7357. Daimler's number for this recall is FL-660.
3,258 vehicles affected
13V627000 Dec 17, 2013
SUSPENSION:MULTIPLE AXLE
Daimler Trucks North America (DTNA) is recalling certain model year 2013-2014 Freightliner Cascadia trucks manufactured December 11, 2012, through November 27, 2013 and equipped with a Meritor Wabco electronically controlled air suspension (ECAS) system. In the affected vehicles, the wiring harnesses for the ECAS may have been reversed.
Remedy: DTNA will notify the owners, and dealers will inspect the ECAS wiring, correcting it as necessary, free of charge. The recall began on February 24, 2014. Owners may contact Daimler at 1-800-547-0712. DTNA's number for this recall is FL-656.
379 vehicles affected
13V627000 Dec 17, 2013
PARKING BRAKE
Daimler Trucks North America (DTNA) is recalling certain model year 2013-2014 Freightliner Cascadia trucks manufactured December 11, 2012, through November 27, 2013 and equipped with a Meritor Wabco electronically controlled air suspension (ECAS) system. In the affected vehicles, the wiring harnesses for the ECAS may have been reversed.
Remedy: DTNA will notify the owners, and dealers will inspect the ECAS wiring, correcting it as necessary, free of charge. The recall began on February 24, 2014. Owners may contact Daimler at 1-800-547-0712. DTNA's number for this recall is FL-656.
379 vehicles affected
13V627000 Dec 17, 2013
ELECTRICAL SYSTEM:WIRING
Daimler Trucks North America (DTNA) is recalling certain model year 2013-2014 Freightliner Cascadia trucks manufactured December 11, 2012, through November 27, 2013 and equipped with a Meritor Wabco electronically controlled air suspension (ECAS) system. In the affected vehicles, the wiring harnesses for the ECAS may have been reversed.
Remedy: DTNA will notify the owners, and dealers will inspect the ECAS wiring, correcting it as necessary, free of charge. The recall began on February 24, 2014. Owners may contact Daimler at 1-800-547-0712. DTNA's number for this recall is FL-656.
379 vehicles affected
13V604000 Nov 29, 2013
SEAT BELTS
Daimler Trucks North America (DTNA) is recalling certain model year 2014 Freightliner 108SD, 114SD, 122SD, Coronado, Argosy, Cascadia, M2 Business Class, and Western Star 4700, 4900, and 6900 vehicles manufactured August 5, 2013, through November 15, 2013; and equipped with IMMI-brand L9 seat belt buckles. When the button is pressed to release the seat belt, the latch plate can become partially engaged with the buckle, making the seat belt difficult to unlatch. Thus, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 209, "Seat Belt Assemblies."
Remedy: DTNA will notify owners, and dealers will inspect and replace the seat belt buckle, as necessary, free of charge. The recall is expected to begin by January 26, 2014. Owners may contact Daimler at 1-800-385-4357. DTNA's number for this campaign is FL-654.
26,310 vehicles affected
13V403000 Sep 5, 2013
SERVICE BRAKES, AIR:DISC:CALIPER
Daimler Trucks North America LLC (DTNA) is recalling certain model year 2014 Freightliner Cascadia trucks manufactured January 21, 2013, through May 10, 2013; and equipped with Wabco Maxxus Brakes. The brake caliper mounting bolts may be incorrectly torqued, which could result in the bolts loosening.
Remedy: DTNA will notify owners, and dealers will inspect and tighten the caliper mounting bolts, as needed, free of charge. The recall began on November 8, 2013. Owner's may contact Daimler at 1-800-547-0712. Daimler's recall number is FL-644.
106 vehicles affected
13V127000 Apr 9, 2013
ELECTRICAL SYSTEM:SOFTWARE
Daimler Trucks North America (DTNA) is recalling certain model year 2012-2014 Cascadia and Coronado vehicles manufactured between November 21, 2011, and April 3, 2013. In the affected vehicles, when the ignition is off and the door is opened without the parking brake applied, the dashboard does not display the correct message of "Park Brake Off Door Open."
Remedy: DTNA will notify owners, and dealers will update then display software. The safety recall began on June 6, 2013. Owners may contact DTNA at 1-800-547-0712. Daimler's recall campaign number is FL-642.
50 vehicles affected
13V099000 Mar 18, 2013
EXTERIOR LIGHTING
Daimler Trucks North America (DTNA) is recalling certain model year 2012-2014 Freightliner Cascadia tractors manufactured from April 12, 1210, through March 2, 2013, and equipped with a SAMCAB software version 6.2. On vehicles configured to have the turn signals operate as Daytime Running Lights (DRLs) and the 'Turn-Tip' turn signal function activated, the DRLs may not illuminate properly after using the 'Turn-Tip' function while driving.
Remedy: DTNA sent notification to owners on May 6, 2015, instructing them to contact their dealers and arrange to have the free SAMCAB software updated to correct the operation of the DRLs and "Turn Tip" feature. Owners may contact DTNA at 1-800-547-0712.
52,376 vehicles affected
13V099000 Mar 18, 2013
ELECTRICAL SYSTEM:SOFTWARE
Daimler Trucks North America (DTNA) is recalling certain model year 2012-2014 Freightliner Cascadia tractors manufactured from April 12, 1210, through March 2, 2013, and equipped with a SAMCAB software version 6.2. On vehicles configured to have the turn signals operate as Daytime Running Lights (DRLs) and the 'Turn-Tip' turn signal function activated, the DRLs may not illuminate properly after using the 'Turn-Tip' function while driving.
Remedy: DTNA sent notification to owners on May 6, 2015, instructing them to contact their dealers and arrange to have the free SAMCAB software updated to correct the operation of the DRLs and "Turn Tip" feature. Owners may contact DTNA at 1-800-547-0712.
52,376 vehicles affected
ELECTRICAL SYSTEM Jun 4, 2022
Freightliner cascadia shuts off while traveling on the highway at highway speeds this is due to a faulty main pndb
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL Dec 17, 2020
IGNITION SWITCH TURN SIGNAL HEATER BLOWER BRAKE LIGHTS TURNED SIGNALS ALL STOP WORKING AT THE SAME TIME. I'VE BEEN TOLD IT'S THE SAM CAB MODULAR ELECTRICAL WENT BAD. SHOULD I SAY A VERY BAD DESIGN😒 I'M HOPING IT'S A RECALL ON THIS PART. I MUST ADD EVERYTHING STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION
FUEL/PROPULSION SYSTEM Dec 17, 2020
IGNITION SWITCH TURN SIGNAL HEATER BLOWER BRAKE LIGHTS TURNED SIGNALS ALL STOP WORKING AT THE SAME TIME. I'VE BEEN TOLD IT'S THE SAM CAB MODULAR ELECTRICAL WENT BAD. SHOULD I SAY A VERY BAD DESIGN😒 I'M HOPING IT'S A RECALL ON THIS PART. I MUST ADD EVERYTHING STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION
ELECTRICAL SYSTEM Dec 17, 2020
IGNITION SWITCH TURN SIGNAL HEATER BLOWER BRAKE LIGHTS TURNED SIGNALS ALL STOP WORKING AT THE SAME TIME. I'VE BEEN TOLD IT'S THE SAM CAB MODULAR ELECTRICAL WENT BAD. SHOULD I SAY A VERY BAD DESIGN😒 I'M HOPING IT'S A RECALL ON THIS PART. I MUST ADD EVERYTHING STOPPED WORKING WHILE THE VEHICLE WAS IN MOTION
SERVICE BRAKES Dec 9, 2020
FOR 1 1/2 YEARS I HAVE GONE TO THE LOCAL DEALER WITH THE COMPLAINT THAT IF THE ROADWAY IS WET AND IT'S NECESSARY TO APPLY THE BRAKES, THE STEERING WILL PULL SHARPLY AND HARD TO THE LEFT. THERE HAS BEEN MULTIPLE "FIXES"; NONE HAVE SOLVED THE ISSUE. FREIGHTLINER CORP HAS BEEN DIRECTING THE DEALER WITH PROCEDURES TO TRY AND NONE OF THEM SOLVE THE ISSUE. CURRENTLY, MY TRUCK HAS BEEN AT FREIGHTLINER NW, OLYMPIA, WA FOR NEARLY 10 DAYS WHILE I PAY FOR A RENTAL TRUCK TO MEET MY CUSTOMER'S NEEDS. AS OF TODAY, FREIGHTLINER IS BAFFLED AND IS LOOKING FOR ANOTHER IDEA TO TRY. APPARENTLY THIS IS NOT THE ONLY INSTANCE OF THIS SITUATION. LAST MONTH WHEN I SPOKE WITH A REP, IT WAS STATED THAT "THERE WAS A RECENT DIRECTIVE" FOR ANOTHER PROCEDURE TO USE FOR THIS COMPLAINT. I'M NOT NEW TO THIS OCCUPATION AS I'VE DRIVEN AND/OR OWNED MY OWN TRACTOR FOR OVER 50 YEARS. I'VE NEVER HAD A VEHICLE HAVE THIS TYPE OF PROBLEM AND NOT BE SOLVABLE. THE INTENSITY OF THE STEERING WHEEL BEING PULLED TO THE LEFT IS SUCH THAT I WILL NOT ALLOW MY WIFE TO DRIVE THE TRUCK IF IT IS RAINING. I BELIEVE IT WOULD JERK IT FROM HER CONTROL. IT IS NOT A STEERING MECHANISM ISSUE AS IT ONLY DOES THIS WHEN BRAKES ARE APPLIED AND WET ROADWAY. I'VE LOOKED BACK IN MY RECORDS AND I SEE MY INITIAL COMPLAINT WAS MADE IN MAY, 2019
SERVICE BRAKES Aug 8, 2019
TL* THE CONTACT OWNS A 2014 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE FRONT SPRINGS OF THE BRAKES WERE RUBBING AGAINST THE OUTSIDE OF THE HUBS ON BOTH THE DRIVER AND PASSENGER SIDES. THE VEHICLE WAS TAKEN TO BAKERSFIELD TRUCK CENTER (8140 GOLDEN STATE HWY, BAKERSFIELD, CA 93308, (661) 393-6950) WHERE THE DEALER REPLACED THE HUBS, BRAKE SHOES, AND DRUMS FOR A TOTAL COST OF OVER $1,900. THE CONTACT WAS CONCERNED BECAUSE THE SPRINGS WERE INSTALLED THAT WAY ORIGINALLY FROM THE MANUFACTURER; HOWEVER, THE DEALER STATED THAT THEY HAD NOT SEEN THIS TYPE OF FAILURE. THE FAILURE WAS NOTICED BY THE DEALER WHILE BEING REPAIRED PER AN UNKNOWN RECALL REGARDING THE FRONT AXLE. THE MANUFACTURER STATED THAT THEY DID NOT KNOW IF THERE WERE ANY RECALLS FOR THE FAILURE. THE CONTACT WAS ALSO CONCERNED IF THE FAILURE OCCURRED WITH OTHER CUSTOMERS. THE FAILURE MILEAGE WAS 650,000.
FUEL/PROPULSION SYSTEM Apr 11, 2019
FUEL HIGH PRESSURE PUMP FAILED AND CONTAMINATED ALL SYSTEM AND REPLACED FUEL PUMP AND FILTERS SYSTEM ALL LINES, CLEANING FUEL TANKS BECAUSE DEBRIS FROM FUEL PUMP!
ELECTRONIC STABILITY CONTROL (ESC) Mar 23, 2019
IMMEDIATE STALLS WITH NO RESTART. DOWNSHIFTING AS APPROACHING A STOPLIGHT, DASH LIGHTS AND GAUGES STARTED FLICKERING.TRUCK LOST ALL ENGINE AND TRANSMISSION POWER, INCLUDING POWER STEERING WHILE TRUCK IS IN MOTION. TRUCK THEN SHOWS ICU FAULT. AFTER APPROXIMATELY AN HOUR FAULT WILL NO LONGER SHOW AND TRUCK WILL START WITHOUT PROBLEM. PROBLEM HAS ALSO OCCURRED APPROACHING STOP SIGNS. I HAVE HAD THE TRUCK INSPECTED TODAY AND TOLD IT MAY HAVE BEEN PNDB. *DT*JB
POWER TRAIN Mar 23, 2019
IMMEDIATE STALLS WITH NO RESTART. DOWNSHIFTING AS APPROACHING A STOPLIGHT, DASH LIGHTS AND GAUGES STARTED FLICKERING.TRUCK LOST ALL ENGINE AND TRANSMISSION POWER, INCLUDING POWER STEERING WHILE TRUCK IS IN MOTION. TRUCK THEN SHOWS ICU FAULT. AFTER APPROXIMATELY AN HOUR FAULT WILL NO LONGER SHOW AND TRUCK WILL START WITHOUT PROBLEM. PROBLEM HAS ALSO OCCURRED APPROACHING STOP SIGNS. I HAVE HAD THE TRUCK INSPECTED TODAY AND TOLD IT MAY HAVE BEEN PNDB. *DT*JB
ELECTRICAL SYSTEM Mar 23, 2019
IMMEDIATE STALLS WITH NO RESTART. DOWNSHIFTING AS APPROACHING A STOPLIGHT, DASH LIGHTS AND GAUGES STARTED FLICKERING.TRUCK LOST ALL ENGINE AND TRANSMISSION POWER, INCLUDING POWER STEERING WHILE TRUCK IS IN MOTION. TRUCK THEN SHOWS ICU FAULT. AFTER APPROXIMATELY AN HOUR FAULT WILL NO LONGER SHOW AND TRUCK WILL START WITHOUT PROBLEM. PROBLEM HAS ALSO OCCURRED APPROACHING STOP SIGNS. I HAVE HAD THE TRUCK INSPECTED TODAY AND TOLD IT MAY HAVE BEEN PNDB. *DT*JB
ENGINE Dec 19, 2018
TL* THE CONTACT OWNS A 2014 FREIGHTLINER CASCADIA. WHILE THE VEHICLE WAS SHUT OFF, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES COMING FROM THE VEHICLE. THE CONTACT EXTINGUISHED THE FIRE. THE CONTACT CALLED TOM NEHL TRUCK COMPANY (417 EDGEWOOD AVE S, JACKSONVILLE, FL 32254, (904) 389-3653) AND WAS INFORMED THAT THE VEHICLE WAS NOT COVERED UNDER A WARRANTY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 538,123.
Fire
ELECTRICAL SYSTEM Jan 19, 2016
THIS IS THE FIRST TIME I HAVE EXPERIENCE AN IMMEDIATE STALL WITH NO RESTART IN THE 45 YEARS OF PROFESSIONAL DRIVING. I WAS JUST BEGINNING TO GO DOWN HILL AT MM138 ON INTERSTATE 5, WHEN ALL THE SUDDEN THE DASH LIGHTS AND GAUGES STARTED TO QUIVER AS IF THE ELECTRICAL SYSTEM WAS LOOSING CURRENT. MORE IMPORTANTLY, THE TRUCK LOST ALL ENGINE AND TRANSMISSION FUNCTIONS TO INCLUDE JAKE AND POWER BRAKING, LOSS OF POWER STEERING. I WAS ABLE TO MAINTAIN CONTROL ALL THE WAY DOWN TILL THE ROAD LEVELED OUT. AFTER WAITING SEVERAL MINUTES, I WAS ABLE TO RESTART AND CONTINUE DRIVNING. ON SATURDAY I HAD THE TRUCK INPSECTED AND ADVISED THE DEALER I HAD BEEN IN CONTACT WITH NHTSA WHO ADVISED THE DEALER TO INPSECT ALL FUSES AND THE PNDB FOR ANY LOOSE CONNECTIONS.
ELECTRICAL SYSTEM:SOFTWARE Jul 10, 2015
THIS SET OF CIRCUMSTANCES OCCURS EVERY TIME I PASS UNDER THE RAILROAD OVERPASS, GOING SOUTHBOUND, ON A WEEK DAY (BETWEEN 10 AND 20 TIMES SO FAR). FREIGHTLINER ALWAYS ACTED LIKE THEY HAD NEVER HEARD OF THIS BEFORE. WHEN I TOLD THEM TO CHECK THE GPS AND THEY WOULD SEE THAT IT ALWAYS OCCURS IN THE EXACT SAME LOCATION THEY'D GIVE ME SOME MUMBO JUMBO. ON SEVERAL OCCASIONS FREIGHTLINER OVERRODE THE FAULT CODES AS I WAS TALKING TO THEM. BUT CERTAIN THINGS WERE CHANGED BY FREIGHTLINER. AFTER ABOUT THE FIRST 10 OF THE EVENTS I NO LONGER RECEIVED EMAILS FROM VIRTUAL TECHNICIAN REGARDING THEM. THE ENGINE SHUT DOWN LIGHT NO LONGER CAME ON AND THE DERATE BEGAN DISAPPEARING WITHIN 30 MINUTES. THAT WAS THE CASE UNTIL THE EVENING OF MONDAY, 6/22/15. AS I PASSED UNDER THE OVERPASS THE WARNING LIGHTS CAME ON. 15 MILES LATER THE ENGINE DERATED. THE LIGHTS AND DERATED STAYED ON UNTIL THE EVENING 6/23 AT WHICH TIME THE SHUTDOWN LIGHT CAME ON AND, ON THE HIGHWAY 99 FREEWAY, IN THE DARK, I WAS REDUCED TO A MAXIMUM OPERATING SPEED OF 5 MPH. I CALLED VIRTUAL TECHNICIAN AND THEY TOLD ME THE ONLY COURSE I HAD WAS TO GET TOWED TO A FREIGHTLINER SHOP. I WENT TO SLEEP FOR THE NIGHT AND CALLED MC & SONS TOWING OUT OF PIXLEY, CA, NEXT MORNING. AS I AWAITED THEIR ARRIVAL I CALLED DETROIT DAIMLER AND DESCRIBED MY SITUATION. JUST AS THE TOW TRUCK ARRIVED DETROIT OVERRODE THE CODES
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL Jul 10, 2015
THIS SET OF CIRCUMSTANCES OCCURS EVERY TIME I PASS UNDER THE RAILROAD OVERPASS, GOING SOUTHBOUND, ON A WEEK DAY (BETWEEN 10 AND 20 TIMES SO FAR). FREIGHTLINER ALWAYS ACTED LIKE THEY HAD NEVER HEARD OF THIS BEFORE. WHEN I TOLD THEM TO CHECK THE GPS AND THEY WOULD SEE THAT IT ALWAYS OCCURS IN THE EXACT SAME LOCATION THEY'D GIVE ME SOME MUMBO JUMBO. ON SEVERAL OCCASIONS FREIGHTLINER OVERRODE THE FAULT CODES AS I WAS TALKING TO THEM. BUT CERTAIN THINGS WERE CHANGED BY FREIGHTLINER. AFTER ABOUT THE FIRST 10 OF THE EVENTS I NO LONGER RECEIVED EMAILS FROM VIRTUAL TECHNICIAN REGARDING THEM. THE ENGINE SHUT DOWN LIGHT NO LONGER CAME ON AND THE DERATE BEGAN DISAPPEARING WITHIN 30 MINUTES. THAT WAS THE CASE UNTIL THE EVENING OF MONDAY, 6/22/15. AS I PASSED UNDER THE OVERPASS THE WARNING LIGHTS CAME ON. 15 MILES LATER THE ENGINE DERATED. THE LIGHTS AND DERATED STAYED ON UNTIL THE EVENING 6/23 AT WHICH TIME THE SHUTDOWN LIGHT CAME ON AND, ON THE HIGHWAY 99 FREEWAY, IN THE DARK, I WAS REDUCED TO A MAXIMUM OPERATING SPEED OF 5 MPH. I CALLED VIRTUAL TECHNICIAN AND THEY TOLD ME THE ONLY COURSE I HAD WAS TO GET TOWED TO A FREIGHTLINER SHOP. I WENT TO SLEEP FOR THE NIGHT AND CALLED MC & SONS TOWING OUT OF PIXLEY, CA, NEXT MORNING. AS I AWAITED THEIR ARRIVAL I CALLED DETROIT DAIMLER AND DESCRIBED MY SITUATION. JUST AS THE TOW TRUCK ARRIVED DETROIT OVERRODE THE CODES
ENGINE Apr 9, 2015
WE WERE ASLEEP IN THE TRUCK WITH THE CURTAINS CLOSED. THE ENGINE WAS RUNNING SMOOTHLY AND THE AIR CONDITIONING WAS BLOWING COLD AIR. WE WERE AWAKENED BY SOMEONE POUNDING ON OUR DOOR. WHEN I OPENED THE CURTAIN, THE LEFT SIDE OF THE WINDSHIELD WAS A SHEET OF FLAMES COMING OUT FROM UNDER THE HOOD. FLAMES WERE ALSO COMING OUT OF THE LEFT SIDE HOOD LATCH ACCESS HOLE AND COVERING THE LEFT SIDE WING WINDOW. WE EXITED THE TRUCK BY THE RIGHT SIDE DOOR AND TOOK A PICTURE OF THE FIRE WITHIN TWO MINUTES OF GETTING OUT. THIS PICTURE IS AVAILABLE. ANOTHER PICTURE WAS TAKEN BETWEEN 4 AND 6 MINUTES AFTER THE FIRST PICTURE. THIS PICTURE IS ALSO AVAILABLE. MY WIFE WAS DEEPLY ASLEEP, BUT I WAS SLEEPING LIGHTLY HAVING GONE TO BED SHORTLY BEFORE THE FIRE. MY WIFE AND I WERE BOTH AWAKENED BY LOUD VOICES OUTSIDE THE TRUCK. OUR DOG WAS ALSO AWAKENED BY THE LOUD VOICES. OUR DOG GAVE TWO SHARP BARKS OF WARNING, AND THE VOICES STOPPED. WE THOUGHT IT WAS A PARKING LOT ALTERCATION. WE ALL LAY OUR HEADS BACK DOWN TO RETURN TO SLEEP. OUR DOG IS QUITE FRIGHTENED OF FIRE, OR THE SMELL OF SMOKE. NONE OF US DETECTED ANYTHING AMISS AT ALL; NO ALTERATION IN THE ENGINE SOUND, VARIATION IN THE TEMPERATURE OF THE AIR CONDITIONING, OR OTHER NOISES OR ODORS. IN THE COURSE OF ABOUT 30 MINUTES, THE TRUCK BURNED, LITERALLY TO THE GROUND. PICTURES OF THE BURNED OUT CARCASS ARE ALSO AVAILABLE. THE COMPANY'S INSURANCE ADJUSTER SAID THAT THERE WAS NOT ENOUGH OF THE TRUCK LEFT FROM WHICH TO DRAW ANY FORENSIC CONCLUSIONS. *TR
Fire
STRUCTURE:BODY Apr 9, 2015
WE WERE ASLEEP IN THE TRUCK WITH THE CURTAINS CLOSED. THE ENGINE WAS RUNNING SMOOTHLY AND THE AIR CONDITIONING WAS BLOWING COLD AIR. WE WERE AWAKENED BY SOMEONE POUNDING ON OUR DOOR. WHEN I OPENED THE CURTAIN, THE LEFT SIDE OF THE WINDSHIELD WAS A SHEET OF FLAMES COMING OUT FROM UNDER THE HOOD. FLAMES WERE ALSO COMING OUT OF THE LEFT SIDE HOOD LATCH ACCESS HOLE AND COVERING THE LEFT SIDE WING WINDOW. WE EXITED THE TRUCK BY THE RIGHT SIDE DOOR AND TOOK A PICTURE OF THE FIRE WITHIN TWO MINUTES OF GETTING OUT. THIS PICTURE IS AVAILABLE. ANOTHER PICTURE WAS TAKEN BETWEEN 4 AND 6 MINUTES AFTER THE FIRST PICTURE. THIS PICTURE IS ALSO AVAILABLE. MY WIFE WAS DEEPLY ASLEEP, BUT I WAS SLEEPING LIGHTLY HAVING GONE TO BED SHORTLY BEFORE THE FIRE. MY WIFE AND I WERE BOTH AWAKENED BY LOUD VOICES OUTSIDE THE TRUCK. OUR DOG WAS ALSO AWAKENED BY THE LOUD VOICES. OUR DOG GAVE TWO SHARP BARKS OF WARNING, AND THE VOICES STOPPED. WE THOUGHT IT WAS A PARKING LOT ALTERCATION. WE ALL LAY OUR HEADS BACK DOWN TO RETURN TO SLEEP. OUR DOG IS QUITE FRIGHTENED OF FIRE, OR THE SMELL OF SMOKE. NONE OF US DETECTED ANYTHING AMISS AT ALL; NO ALTERATION IN THE ENGINE SOUND, VARIATION IN THE TEMPERATURE OF THE AIR CONDITIONING, OR OTHER NOISES OR ODORS. IN THE COURSE OF ABOUT 30 MINUTES, THE TRUCK BURNED, LITERALLY TO THE GROUND. PICTURES OF THE BURNED OUT CARCASS ARE ALSO AVAILABLE. THE COMPANY'S INSURANCE ADJUSTER SAID THAT THERE WAS NOT ENOUGH OF THE TRUCK LEFT FROM WHICH TO DRAW ANY FORENSIC CONCLUSIONS. *TR
Fire
ELECTRICAL SYSTEM Apr 9, 2015
WE WERE ASLEEP IN THE TRUCK WITH THE CURTAINS CLOSED. THE ENGINE WAS RUNNING SMOOTHLY AND THE AIR CONDITIONING WAS BLOWING COLD AIR. WE WERE AWAKENED BY SOMEONE POUNDING ON OUR DOOR. WHEN I OPENED THE CURTAIN, THE LEFT SIDE OF THE WINDSHIELD WAS A SHEET OF FLAMES COMING OUT FROM UNDER THE HOOD. FLAMES WERE ALSO COMING OUT OF THE LEFT SIDE HOOD LATCH ACCESS HOLE AND COVERING THE LEFT SIDE WING WINDOW. WE EXITED THE TRUCK BY THE RIGHT SIDE DOOR AND TOOK A PICTURE OF THE FIRE WITHIN TWO MINUTES OF GETTING OUT. THIS PICTURE IS AVAILABLE. ANOTHER PICTURE WAS TAKEN BETWEEN 4 AND 6 MINUTES AFTER THE FIRST PICTURE. THIS PICTURE IS ALSO AVAILABLE. MY WIFE WAS DEEPLY ASLEEP, BUT I WAS SLEEPING LIGHTLY HAVING GONE TO BED SHORTLY BEFORE THE FIRE. MY WIFE AND I WERE BOTH AWAKENED BY LOUD VOICES OUTSIDE THE TRUCK. OUR DOG WAS ALSO AWAKENED BY THE LOUD VOICES. OUR DOG GAVE TWO SHARP BARKS OF WARNING, AND THE VOICES STOPPED. WE THOUGHT IT WAS A PARKING LOT ALTERCATION. WE ALL LAY OUR HEADS BACK DOWN TO RETURN TO SLEEP. OUR DOG IS QUITE FRIGHTENED OF FIRE, OR THE SMELL OF SMOKE. NONE OF US DETECTED ANYTHING AMISS AT ALL; NO ALTERATION IN THE ENGINE SOUND, VARIATION IN THE TEMPERATURE OF THE AIR CONDITIONING, OR OTHER NOISES OR ODORS. IN THE COURSE OF ABOUT 30 MINUTES, THE TRUCK BURNED, LITERALLY TO THE GROUND. PICTURES OF THE BURNED OUT CARCASS ARE ALSO AVAILABLE. THE COMPANY'S INSURANCE ADJUSTER SAID THAT THERE WAS NOT ENOUGH OF THE TRUCK LEFT FROM WHICH TO DRAW ANY FORENSIC CONCLUSIONS. *TR
Fire
STRUCTURE Sep 4, 2014
I PUT THE TRUCK IN THE SHOP ON 07/22/14 FOR SEVERAL REASONS ON THIS DAY BUT THE TWO MOST IMPORTANT REASONS WERE: 1) TRUCK LEANING VERY NOTICEABLY ON THE DRIVERS SIDE AND 2) TRUCK POPS UNDER THE FLOORBOARD BENEATH THE DRIVER (AND NOW ON PASSENGER SIDE AS WELL) WHEN HAULING A LOADED TRAILER. IT'S BEEN POPPING/TWISTING SINCE APRIL 2014. IT SOUNDS LIKE FRAME IS POPPING AND TWISTING. IT HAS ALSO HAPPENED WHEN THE TRUCK WAS SITTING STILL, PARKED. I POINTED OUT TO THE FREIGHTLINER SERVICE WRITEUP THAT I NOTICED THAT A FRAME MOUNT WAS LOOSE AND SHOWED IT SPECIFICALLY TO HIM BUT THEY "SAY" THEY CHECKED IT OUT BUT I'M STILL HEARING THE POPPING/TWISTING WHEN CARRYING A LOADED TRAILER. THE FRAME MOUNT/BRACKET IS STILL LOOSE AND I'VE ACTUALLY TURNED THE BOLT IN THE MOUNT A COUPLE OF TIMES BY HAND. THE SAME EXACT MOUNT ON THE PASSENGER SIDE IS NOT LOOSE AND THE BOLTS SIT PROPERLY IN THE MOUNT GROOVES LIKE THEY'RE SUPPOSED TO WITH NO VISIBLE SIGNS OF LOOSENESS OR MOVEMENT AS OPPOSED TO THE DRIVERS SIDE. IT EVEN HAS A VISIBLE RUST TRAIL OF WHERE IT SEEMS LIKE WATER IS GETTING IN BETWEEN THE LOOSE PARTS. I'VE ALSO NOTICED SOME VERY UNUSUAL SIGNS OF TIRE WEAR ESPECIALLY ON THE DRIVERS SIDE AND MOST IMPORTANTLY ON THE DRIVERS SIDE FRONT STEER TIRE WHICH (IN MY OPINION) COULD POSSIBLY BE RELATED TO THE LOOSE FRAME MOUNT AND THE POPPING/TWISTING. FREIGHTLINER DID REPLACE A SPACER UNDERNEATH THE DRIVERS SIDE LEAF SPRING IN THE FRONT TO HELP CORRECT THE "LEAN" ON THAT SIDE BUT THE TRUCK STILL LEANS TO THE DRIVERS SIDE THE SAME AS WHEN I PUT IT IN THE SHOP WITH NO SIGNIFICANT CHANGE. I DO KNOW ONE OR TWO PEOPLE WITH THE SAME MODEL, MAKE AND YEAR OF TRUCK THAT HAVE BEEN COMPLAINING OF THE SAME POPPING/TWISTING SOUND WHEN LOADED AS WELL. I AM TRULY CONCERNED FOR MY SAFETY, AS WELL AS THE PUBLICS AND THAT IS THE REASON WHY I'M TAKING THE TIME TO ADDRESS MY CONCERNS IN THIS MANNER. *TR
VEHICLE SPEED CONTROL Apr 9, 2014
WITH MERITOR WABCO ONGUARD CRUISE CONTROL EQUIPPED FROM THE FACTORY. THE CRUISE CONTROL UNIT OFTEN TIMES SLAMS ON THE BRAKES AFTER ERRONEOUSLY DETECTING AN IMMINENT COLLISION. IT FREQUENTLY HARD BRAKES AFTER DETECTING ITEMS THAT ARE WELL OUT OF THE TRAVEL PATH OF THE VEHICLE. THIS BEHAVIOR IS NOT PREDICTABLE TO EITHER THE DRIVER OR NEARBY VEHICLES, AND WILL EVENTUALLY LEAD TO A CRASH OR A DANGEROUS SHIFTED LOAD. I HAVE EXPERIENCED THIS IN 4 DIFFERENT FREIGHTLINER CASCADIAS OF RECENT VINTAGE (2012 OR NEWER), ALL EQUIPPED WITH THE ONGUARD CRUISE CONTROL SYSTEM. I HAVE NOT DRIVEN A CASCADIA THAT DID NOT EXPERIENCE THIS PROBLEM. *TR
SERVICE BRAKES Apr 9, 2014
WITH MERITOR WABCO ONGUARD CRUISE CONTROL EQUIPPED FROM THE FACTORY. THE CRUISE CONTROL UNIT OFTEN TIMES SLAMS ON THE BRAKES AFTER ERRONEOUSLY DETECTING AN IMMINENT COLLISION. IT FREQUENTLY HARD BRAKES AFTER DETECTING ITEMS THAT ARE WELL OUT OF THE TRAVEL PATH OF THE VEHICLE. THIS BEHAVIOR IS NOT PREDICTABLE TO EITHER THE DRIVER OR NEARBY VEHICLES, AND WILL EVENTUALLY LEAD TO A CRASH OR A DANGEROUS SHIFTED LOAD. I HAVE EXPERIENCED THIS IN 4 DIFFERENT FREIGHTLINER CASCADIAS OF RECENT VINTAGE (2012 OR NEWER), ALL EQUIPPED WITH THE ONGUARD CRUISE CONTROL SYSTEM. I HAVE NOT DRIVEN A CASCADIA THAT DID NOT EXPERIENCE THIS PROBLEM. *TR