2020 FREIGHTLINER CASCADIA
20 recalls, 47 complaints - 841 TSBs
23V299000 Apr 26, 2023
ELECTRONIC STABILITY CONTROL (ESC)
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and t... Read more
Consequence
Understeering during a J-turn may increase the risk of a crash.
Remedy
DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.
23V208000 Mar 28, 2023
EXTERIOR LIGHTING
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia and Western Star 49X vehicles. The hazard warning lights may flash improperly during an Advanced Braking Assist event. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle... Read more
Consequence
Hazard warning lights that flash improperly may cause confusion for other drivers, increasing the risk of a crash.
Remedy
Dealers will update the software controlling the hazard warning lights, free of charge. Owner notification letters were mailed May 18, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL851.
23V105000 Feb 20, 2023
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2021 Freightliner 108SD, 114SD, 122SD, Columbia, Coronado, Business Class M2, and 2020 Freightliner Cascadia vehicles. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete ... Read more
Consequence
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect the drag link taper joint and repair it, as necessary, free of charge. Owner notification letters were mailed April 21, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL967. This recall expands recall number 21V-689.
23V073000 Feb 10, 2023
SERVICE BRAKES, AIR:ANTILOCK:MODULATOR
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side du... Read more
Consequence
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owne... Read more
22V817000 Nov 1, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on th... Read more
Consequence
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA... Read more
22V338000 May 16, 2022
EQUIPMENT:OTHER:LABELS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia, 2020-2022 Western Star 4700 and 5700, 2022 Western Star 4900, and 2020-2023 Freightliner New Cascadia vehicles. The Gross Axle Weight Rating (GAWR) listed on the Federal Certification Label is incorrect, which... Read more
Consequence
An overloaded vehicle can increase the risk of a crash.
Remedy
Dealers will be replace the GAWR labels, free of charge. Owner notification letters were mailed July 14, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-933.
20V567000 Feb 16, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.
Consequence
If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners m... Read more
21V689000 Sep 2, 2021
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Classic Cascadia and 2019-2021 Freightliner Cascadia trucks. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering... Read more
Consequence
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
21V481000 Jun 25, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.
21V357000 May 14, 2021
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.
Consequence
Melting components can increase the risk of fire.
Remedy
Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887... Read more
21V007000 Jan 13, 2021
TIRES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020-2022 Freightliner Cascadia sleeper trucks equipped with Bridgestone R284, R268, or R283S ECOPIA steer axle tires in conjunction with a specific air dam. The steer tires may experience tread separation or blow-outs while driving.
Consequence
Tread separation and/or blow-outs while driving may result in a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the steer tires, free of charge. The recall began March 10, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL872.
20V660000 Oct 27, 2020
SUSPENSION:REAR:AXLE:SPINDLE
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2020-2021 Freightliner Cascadia, 2021 Freightliner 108SD, 114SD and Business Class M2 and Western Star 4700, 4900 and 5700 vehicles. The steer axle spindle nut snap-ring locking feature may be incorrectly installed or missing from the lef... Read more
Consequence
A missing or improperly installed locking snap ring can result in wheel-end failure and potentially a wheel-off/separation condition, increasing the risk of crash.
Remedy
DTNA will notify owners, and dealers will inspect the hub cap plug, and reinstall or replace of the snap-ring as needed, free of charge. The recall began December 18, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-866.
20V390000 Jul 2, 2020
SERVICE BRAKES, AIR:SUPPLY:QUICK RELEASE VALVE
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking ev... Read more
Consequence
Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.
20V214000 Apr 14, 2020
EXTERIOR LIGHTING
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Ca... Read more
Consequence
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
20V127000 Mar 3, 2020
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolt... Read more
Consequence
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
19V803000 Nov 7, 2019
SERVICE BRAKES, AIR:DISC:CHAMBER
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles. Due to inadequate clearance between the brake chambers and the frame rail, the brake chambers can contact the frame rail and cause brake chamber to detach or be damaged.
Consequence
A detached brake chamber can cause reduced brake effectiveness, increasing the risk of a crash.
Remedy
DTNA reports that all affected vehicles have been remedied, therefore owner notifications will not be sent. The recall began on November 7, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-837.
19V711000 Oct 7, 2019
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles. The ABS Electronic Control Unit (ECU) may not detect an incorrectly functioning solenoid valve for the ABS/ESC module during certain low voltage start conditions, potentially causing the ABS/ESC ... Read more
Consequence
Without the alert, an operator may not be aware of an active ABS/ESC malfunction and unknowingly operate the vehicle with reduced ABS/ESC function, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will reprogram the ABS/ESC module, free of charge. The recall began December 2, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-830.
19V548000 Jul 24, 2019
SERVICE BRAKES
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner Cascadia vehicles equipped with a certain 40K Light Weight Extra Duty Airliner suspension and 51 inch axle spacing configuration. The brake airlines may be damaged due to inadequate clearance between the ride height... Read more
Consequence
Damage to the brake airlines can cause reduced brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will install a new bracket for the height control valve to add additional clearance for the brake airlines, free of charge. The recall began September 16, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-820... Read more
19V137000 Feb 27, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2020 Freightliner Cascadia vehicles equipped with an ICU3S Instrument Cluster and a DT12 automated manual transmission. When the transmission is shifted out of the Neutral (N) position, the instrument cluster will continue to display the... Read more
Consequence
The incorrect gear selection display may cause the operator to falsely assume that the truck is in neutral, possibly resulting in the truck moving unexpectedly, increasing the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will notify owners, and dealers will reprogram the powertrain controller so that the correct gear selection displays in the instrument cluster, free of charge. The recall began August 7,2019. Owners can contact DTNA's customer service at 1-800-745-8000. DTNA's ... Read more
19V066000 Feb 7, 2019
AIR BAGS:FRONTAL
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles equipped with an optional steering wheel air bag. The driver's frontal air bag may deploy unexpectedly.
Consequence
If the driver's frontal air bag deploys unexpectedly, it can increase the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will notify owners, and dealers will remove the air bag as an the interim remedy, free of charge. DTNA is developing a remedy program, which when available, will be communicated to customers and dealers. DTNA issued owners an interim notification on April 5, 2019... Read more
Complaint Statistics
47 total complaints
2 crashes 5 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 5 |
| ELECTRICAL SYSTEM | 4 |
| TIRES | 4 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 4 |
| STRUCTURE:BODY | 3 |
| SERVICE BRAKES | 3 |
| FUEL/PROPULSION SYSTEM | 2 |
| EXTERIOR LIGHTING | 2 |
| VISIBILITY/WIPER | 2 |
| COMMUNICATION: AUTO CRASH NOTIFICATION | 1 |
VISIBILITY/WIPER
Feb 12, 2026
Incident date: May 27, 2025
The back up camera becomes blurred or unusable in rain and is worse after drying. This is not momentary water droplets. I spoke with NTSA and their reply was based solely on the owner’s manual, despite ongoing loss of rear visibility in wet conditions. I am requesting escalation and review for cam... Read more
ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE
Mar 2, 2025
Incident date: Mar 2, 2025
There is an open recall that is unrepaired on the door but my problem is same as thousands of customers reporting a fuel issue to Ford. I spoke to Ford and the case manager agreed that it's so many customers calling on the Ford Escape fuel consumption issue and there should be a recall issued to fix... Read more
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Dec 25, 2024
Incident date: Nov 30, 2024
The backup camera on this model has serious reliability issues. It freezes while backing up, and frequently displays a "camera temporarily unavailable" message. Volvo attempted to improve the reliability with a software update this year, but it did very little. The fact that it displays the temporar... Read more
ELECTRICAL SYSTEM
Dec 25, 2024
Incident date: Nov 30, 2024
The reverse camera does not work
FUEL/PROPULSION SYSTEM
Dec 25, 2024
Incident date: Nov 30, 2024
The ECU electric control model has now burned up 3 times and the dealership just keeps replacing it the only thing they keep saying not to fill up the gas tank all the way? The gas gauge just goes dead
EXTERIOR LIGHTING
Oct 24, 2024
Incident date: Aug 9, 2024
The headlights have gone very dim do to the reflective coating degrading in the headlight housing. This makes the vehicle unsafe to drive at night.
ELECTRICAL SYSTEM
Oct 24, 2024
Incident date: Aug 9, 2024
The speakers will blast static noise while driving even when the radio is turned off. The engine will need to be powered off to stop the noise. After powering on and driving again the static noise returns within 5 minutes. This is very distracting. This has been happening intermittently for ov... Read more
STRUCTURE:BODY
Oct 24, 2024
Incident date: Aug 9, 2024
The driver side rear trail arm broke off bending the strut with the tire hanging, it happened in my apartment parking lot, I could have lost my life if this had happened at high speeds or killed somebody else. I’m very lucky to be alive!! Currently it is not inspectable due to the damage. The prob... Read more
SEAT BELTS
Feb 7, 2024
Incident date: Dec 11, 2023
On 12/03/2023, We were involved in serious accident. During this accident, only driver door air bag was deployed. No other air bags were deployed.My wife was on passenger side. She was seriously injured and hospitalized for several days. She is still under medical care. I think air bags on passenge... Read more
Crash
2 injured
AIR BAGS
Feb 7, 2024
Incident date: Dec 11, 2023
On 12/03/2023, We were involved in serious accident. During this accident, only driver door air bag was deployed. No other air bags were deployed.My wife was on passenger side. She was seriously injured and hospitalized for several days. She is still under medical care. I think air bags on passenge... Read more
Crash
2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Feb 7, 2024
Incident date: Dec 11, 2023
Driving at night when it snows is unsafe. The forward collision warning sensor is covered with snow within minutes and so are the headlights. They are placed in the front bumper and covered with snow because by their design they are not flush with the bumper. They are sitting deep within the bumper ... Read more
TIRES:SIDEWALL
Sep 28, 2023
Incident date: Aug 15, 2023
Continental Crosscontact LX Sport 265/45R20 104H Tires have about 33,275 miles on them (rotated regularly) and one of the tires has a huge bump in the tread. The belt has separated from the sidewall. From what I've read, there are recalls on this tire, but not for this particular date that these tir... Read more
TIRES
Sep 28, 2023
Incident date: Aug 15, 2023
Continental Crosscontact LX Sport 265/45R20 104H Tires have about 33,275 miles on them (rotated regularly) and one of the tires has a huge bump in the tread. The belt has separated from the sidewall. From what I've read, there are recalls on this tire, but not for this particular date that these tir... Read more
TIRES:TREAD/BELT
Sep 28, 2023
Incident date: Aug 15, 2023
Continental Crosscontact LX Sport 265/45R20 104H Tires have about 33,275 miles on them (rotated regularly) and one of the tires has a huge bump in the tread. The belt has separated from the sidewall. From what I've read, there are recalls on this tire, but not for this particular date that these tir... Read more
STRUCTURE:BODY
May 18, 2023
Incident date: May 17, 2023
Paint peeling on my 2019 Kia Optima Snow White Pearl paint code. Started from the back of trunk and continues to travel through out the body, peeling started at 84,000 miles with small bubbles and continued to its now 86,000 miles. The paint issues have been known and talked about in Kia forums as w... Read more
EXTERIOR LIGHTING
May 18, 2023
Incident date: May 17, 2023
I was driving on the highway and all of sudden my car started decelerating. I looked in my rear view mirror and noticed the brake lights were illuminated although I was NOT pressing the brake pedal.
SERVICE BRAKES
May 18, 2023
Incident date: May 17, 2023
I was driving on the highway and all of sudden my car started decelerating. I looked in my rear view mirror and noticed the brake lights were illuminated although I was NOT pressing the brake pedal.
FUEL/PROPULSION SYSTEM
May 15, 2023
Incident date: May 1, 2023
The car started to slow down on its own even when my foot was on the gas it wouldn’t pick up speed over 20mph then it started to over heat, then smoke. It sounded like sparks like from a firecracker and smelt like something was burning to the point I had to pull over and turn the car off so my chi... Read more
VISIBILITY/WIPER
Mar 25, 2023
Incident date: Mar 23, 2023
have a wiper control issue where at fast speeds the wipers start to slow down and go intermittent. It almost impossible to see at times. You have to play around with it to keep them going. So if it is raining small or hard all of a sudden they stop working and go intermittently and some times stop ... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Mar 25, 2023
Incident date: Mar 23, 2023
The Automatic Emergency Braking abruptly stopped while traveling 50 mph without any obstructions in front of me almost causing a rear end collision from the car behind me. In addition the stop caused minor whiplash.
1 injured
POWER TRAIN
Mar 1, 2023
Incident date: Mar 1, 2023
The contact owns a 2022 Ram 5500. The contact stated that while driving approximately 30 MPH, the transmission became inoperable. There was no warning light illuminated. The vehicle was towed to the local dealer where it was diagnosed and determined that the transmission needed to be replaced; howev... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Feb 6, 2023
Incident date: May 13, 2022
Multiple safety issues with truck #1 When driving & using cruise control (CC) at 60 mph & truck is at that speed (60 mph) truck is moving from top speed to E coast mode. Immediately RPM is down (from 1250 to 600) & steering wheel is much harder b/c reduced power from engine . Response time for driv... Read more
VISIBILITY:WINDSHIELD:CRITICAL FASTENERS
Feb 6, 2023
Incident date: May 13, 2022
Parts of the front windshield trim/seals on the passenger and driver's side have come off on their own. Just noticed that I am missing substantial parts of the driver's side seal and the passenger side is cracked and missing in some areas.
ENGINE
Feb 6, 2023
Incident date: May 13, 2022
My son was driving my 2017 Equinox with only 68,861 miles and the vehicle just stopped on him in the roadway. The dealership technician found the rear main seal blew out. The technician thinks it was likely caused by the pcv port getting clogged. The engine oil was changed less than 2 months before... Read more
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
Dec 22, 2022
Incident date: Feb 1, 2022
The contact owns a 2020 Freightliner Cascadia. The contact stated that while driving at various speeds, the low tire pressure alarm sounded at 120 PSI. The contact stated that there was an abnormal buzzing sound detected. The contact stated that the air pressure alert should engage at 60 PSI. The ve... Read more
ELECTRICAL SYSTEM
Dec 22, 2022
Incident date: Feb 1, 2022
The contact owns a 2020 Freightliner Cascadia. The contact stated that while driving at various speeds, the low tire pressure alarm sounded at 120 PSI. The contact stated that there was an abnormal buzzing sound detected. The contact stated that the air pressure alert should engage at 60 PSI. The ve... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Sep 22, 2022
Incident date: Sep 21, 2022
CAS actived with a Collision Warning and applied hard braking for about 1/2 second for a vehicle that stopped in a paved turnout. The stopped vehicle was not in the travel lane. There was a slight left curve and I could see the stopped vehicle. I thought the CAS May trip because I had experience FAL... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 22, 2022
Incident date: Sep 21, 2022
CAS actived with a Collision Warning and applied hard braking for about 1/2 second for a vehicle that stopped in a paved turnout. The stopped vehicle was not in the travel lane. There was a slight left curve and I could see the stopped vehicle. I thought the CAS May trip because I had experience FAL... Read more
TIRES
Aug 3, 2022
Incident date: Aug 1, 2022
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The inside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Bot... Read more
TIRES
Jul 28, 2022
Incident date: Jul 25, 2022
TIRE SIZE: 275/80 R22.5 MICHELIN ENERGY LINE Z Component that failed is passenger side steer front tire. The inside edge decoupling groove/sidewall failed. Risks include potential tire blow resulting in loss of vehicle control. This failure could cause an accident putting others safety at risk. Bo... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 15, 2022
Incident date: Jul 13, 2022
Wednesday 13 July, 2022 6:45pm PDT. Location US395 Lakeview, OR. Collision Avoidance System(CAS) applied maximum AEB braking for a false detection of obstruction in my travel lane. I was following a pickup and horse trailer at about 45mph. The pickup signaled a left turn and slowed. I applied minimu... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 15, 2022
Incident date: Jul 13, 2022
Wednesday 13 July, 2022 6:45pm PDT. Location US395 Lakeview, OR. Collision Avoidance System(CAS) applied maximum AEB braking for a false detection of obstruction in my travel lane. I was following a pickup and horse trailer at about 45mph. The pickup signaled a left turn and slowed. I applied minimu... Read more
SERVICE BRAKES
Jul 15, 2022
Incident date: Jul 13, 2022
Wednesday 13 July, 2022 6:45pm PDT. Location US395 Lakeview, OR. Collision Avoidance System(CAS) applied maximum AEB braking for a false detection of obstruction in my travel lane. I was following a pickup and horse trailer at about 45mph. The pickup signaled a left turn and slowed. I applied minimu... Read more
TIRES:BEAD
Jun 28, 2022
Incident date: Jun 17, 2022
The contact owns a 2020 Freightliner Cascadia equipped with Bridgestone Tires, Tire Line: Ecopia M760, Tire Size: 295/75/R22.5, DOT Number: Y7BT3MJ3719. The contact stated while driving approximately 72 MPH, he looked in the rearview mirror and noticed the tire was shredded from the passenger’s s... Read more
SERVICE BRAKES, AIR:ANTILOCK
Dec 17, 2021
Incident date: Jul 9, 2021
SHOW ABS NOT WORKING SERVICE REQUIRED ABS DETECTED INTERNAL PROBLEM,AND MAY NEED REPROGRAMMING OR REPLASEMENT STABILLY CONTROLS NOT WORKING SERVICE REQUIRED Error CODE 520247 31 ERROR CODE 1810
SERVICE BRAKES
Dec 17, 2021
Incident date: Jul 9, 2021
SHOW ABS NOT WORKING SERVICE REQUIRED ABS DETECTED INTERNAL PROBLEM,AND MAY NEED REPROGRAMMING OR REPLASEMENT STABILLY CONTROLS NOT WORKING SERVICE REQUIRED Error CODE 520247 31 ERROR CODE 1810
FORWARD COLLISION AVOIDANCE
Oct 7, 2021
Incident date: Jul 7, 2021
The contact state that the Detroit Assurance Safety System radar failed. When the contact drove a Freightliner Cascadia at 65 to 68mph south on the New York state freeway howling two 48-foot trailers. The contact stated that the Detroit Assurance Safety System detected an object and locked the brak... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 14, 2021
Incident date: Apr 14, 2021
I DRIVE A 2020 FREIGHTLINER CASCADIA EQUIPPED WITH THE MERITOR WABCO ON GUARD COLLISION MITIGATION SYSTEM. THIS SYSTEM ROUTINELY SIGNALS AN IMPENDING COLLISION AND APPLIES THE BRAKES, SOMETIMES IN A VERY AGGRESSIVE WAY, FOR NO REASON WHATSOEVER. IT HAPPENS AT LEAST ONCE EVERY SINGLE DAY. THE SYSTEM ... Read more
TIRES
Feb 26, 2021
Incident date: Aug 1, 2020
TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA EQUIPPED WITH BRIDGESTONE R284 TIRES, TIRE LINE: ECOPIA, TIRE SIZE: 295/75/R22.5, DOT NUMBER: 2572652. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 75 MPH, THE FRONT PASSENGER'S SIDE TIRE EXPERIENCED A BLOWOUT CAUSING THE DRIVER TO NEARLY LOOS... Read more
ELECTRICAL SYSTEM
Jun 20, 2020
Incident date: Jun 20, 2020
WHEN MY TRUCK DRIVING ON THE HIGH WAY WITH 70 MILES PER HOUR. THE CLUTCH FAN KICK IN - CRUISE CONTROL AUTOMATICALLY CANCEL - GEAR IN AND OUT. RPM ROSE UP AND DOWN FAST FROM IDLE TO THE CURRENT SPEED. IT BROUGHT TO DEALER TWICE BUT THEY SAID MY TRUCK IS RUNNING FINE. THERE IS NO LIGHT COME ON. 1ST TI... Read more
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
May 27, 2020
Incident date: May 25, 2020
AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATING WHEN IT SHOULD NOT BE. COMPANY SAYS TRUCK IS NOT SHOWING A BRAKING EVENT ON THEIR END EITHER THIS HAS HAPPENED ATOTAL OF 3 TIMES. THE TRUCKS LANE GUIDANCE SENSOR IS GOING OFF EVEN WHEN THERE'S NO LINE TO GUIDE IT AND THE TRACTION SENSOR COMES ON EVEN WHE... Read more
UNKNOWN OR OTHER
May 27, 2020
Incident date: May 25, 2020
AUTOMATIC EMERGENCY BRAKING SYSTEM ACTIVATING WHEN IT SHOULD NOT BE. COMPANY SAYS TRUCK IS NOT SHOWING A BRAKING EVENT ON THEIR END EITHER THIS HAS HAPPENED ATOTAL OF 3 TIMES. THE TRUCKS LANE GUIDANCE SENSOR IS GOING OFF EVEN WHEN THERE'S NO LINE TO GUIDE IT AND THE TRACTION SENSOR COMES ON EVEN WHE... Read more
STRUCTURE:BODY
May 4, 2020
Incident date: May 28, 2019
HAVE HAD SEVERAL FREIGHTLINERS FROM COLUMBIAS TO CASCADIAS, THEY ALL HAVE HAD ONE THING IN COMMON. THEY ALL LEAK WATER UNDER RAINY CONDITIONS. THE WINDSHIELD, THE DRIVER'S DOOR AS WELL AS THE DOOR ON THE SIDE OF THE AD SLEEPER. DOESN'T MATTER IF IN MOTION OR SETTING STILL IT LEAKS WATER. SAD PART IS... Read more
STEERING:GEAR BOX (OTHER THAN RACK AND PINION)
Feb 10, 2020
Incident date: Sep 20, 2019
I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REP... Read more
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
Feb 10, 2020
Incident date: Sep 20, 2019
I HAVE HAD SEVERAL ISSUES ON MY NEW 2020 CASCADIA. THE POWER STEERING BOX HAD AN EXTERNAL LEAK WHICH RESULTED IN A STEERING WHINE. THE DEALER REPLACED THE STEERING BOX WITH ONLY 24,000 MILES ON THE TRUCK. I ALSO HAD A ROAD CALL INVOLVING A CHECK ENGINE AND STOP ENGINE LIGHT WHICH RESULTED IN A REP... Read more
VEHICLE SPEED CONTROL
Apr 4, 2019
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PENSKE TRUCK RENTAL (1405 GLENDALE AVE, S... Read more
COMMUNICATION: AUTO CRASH NOTIFICATION
Apr 4, 2019
Incident date: Mar 25, 2019
TL* THE CONTACT OWNS A 2020 FREIGHTLINER CASCADIA. WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED, THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, THE CRASH WARNING ICON ILLUMINATED ALTHOUGH THERE WAS NO OBJECT IN FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO PENSKE TRUCK RENTAL (1405 GLENDALE AVE, S... Read more
Technical Service Bulletins, 2020 FREIGHTLINER CASCADIA
841 manufacturer communications from 494 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 173 |
| 110000 ELECTRICAL SYSTEM | 124 |
| 060000 ENGINE AND ENGINE COOLING | 106 |
| 100000 POWER TRAIN | 48 |
| 130000 VISIBILITY | 44 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 24 |
| 010000 STEERING | 21 |
| 160000 STRUCTURE | 20 |
SS3144-FTL
Apr 25, 2024
060000 ENGINE AND ENGINE COOLING
Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller
CALFTL20-006
Apr 2, 2024
060000 ENGINE AND ENGINE COOLING
Customer Advisory Letter for Proactive Oil Thermostat Replacement
SS3142-FTL
Mar 20, 2024
100000 POWER TRAIN
Service Solution for J1939 CAN issues for vehicles equipped with Bendix Side Radar with expanded field of view
SS3142-FTL
Mar 20, 2024
060000 ENGINE AND ENGINE COOLING
Service Solution for J1939 CAN issues for vehicles equipped with Bendix Side Radar with expanded field of view
TSB30-013-FTL
Mar 19, 2024
060000 ENGINE AND ENGINE COOLING
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
SF673
Mar 7, 2024
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization
TSB30-013-FTL
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
ICI24-006
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Important Campaign Information letter for FL974 - Revised Bulletin & Population
FL974
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Con
ICI24-007
Feb 14, 2024
180000 VEHICLE SPEED CONTROL
Important Campaign Information letter for SF669 Campaign Suspended
FL974
Jan 19, 2024
060000 ENGINE AND ENGINE COOLING
Emissions Recall: Cummins DEF Sensor Shortage
SF669
Dec 19, 2023
180000 VEHICLE SPEED CONTROL
Field Service Campaign for Adaptive Cruise Control
SF672_V4
Nov 3, 2023
350000 EQUIPMENT
Revised Field Service Campaign for Common Telematics Platform Software Update
SF672_V4
Nov 3, 2023
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Common Telematics Platform Software Update
SB60-178
Oct 11, 2023
350000 EQUIPMENT
Service Bulletin for Relocating the Bluetooth Microphone
SB60-180
Oct 5, 2023
160000 STRUCTURE
Revised Service Bulletin for Cab Isolator for Trucks Domiciled in Mexico
SS3123-FTL2023
Sep 29, 2023
210000 TRAILER HITCHES
Service Solution for P4 New Cascadia Web Mounted 5th Wheel Ramps
SB60-180
Sep 14, 2023
160000 STRUCTURE
Revised Freightliner Service Bulletin for Cab Isolator for Trucks Operating in Extreme Conditions. Description of Revisions: This bulletin replaces the version dated June 2023. The title has been updated.
CALFTL54-031
Sep 12, 2023
060000 ENGINE AND ENGINE COOLING
Customer Advisory Letter for Towing Related to Low Coolant Faults
FP31-031
Aug 11, 2023
160000 STRUCTURE
Freightliner Parts Bulletin for Aero Bumper Air Dam Part Supersession
CALFTL31-006
Aug 3, 2023
160000 STRUCTURE
Customer Advisory Letter for Center Drive Wheel Fairing Frame Rail Support Bracket Inspection
SB54-338
Jul 13, 2023
130000 VISIBILITY
Revised Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down. Description of Revisions: This bulletin replaces the version dated December 2021. The general information and
SF672
Jun 2, 2023
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform Software Update
SF672
Jun 2, 2023
110000 ELECTRICAL SYSTEM
Field Service Campaign for Common Telematics Platform Software Update
SF662_V2
Apr 20, 2023
350000 EQUIPMENT
Revised Freightliner Field Service Campaign for TomTom Android Black Box Update
ICI23-014
Apr 10, 2023
350000 EQUIPMENT
Important Campaign Information Letter for SF662 TomTom Work Instructions - Correction to Fuse Number.
SB54-358
Apr 3, 2023
350000 EQUIPMENT
Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
SB54-358
Apr 3, 2023
110000 ELECTRICAL SYSTEM
Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
ICI23-010
Mar 31, 2023
010000 STEERING
Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
SF662
Mar 20, 2023
350000 EQUIPMENT
Field Service Campaign for TomTom Android Black Box Update
CALFTL54-027
Jan 11, 2023
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for New Cascadia Vehicles Equipped With D-Climate P4 Ground Cable Anti-Corrosion Sealer Issue.
SF660A
Jan 9, 2023
010000 STEERING
Revised Field Service Campaign for Drag Link Tapered Joint
SF660
Dec 14, 2022
010000 STEERING
Field Service Campaign for Drag Link Tapered Joint
MYCOM_11012022
Nov 1, 2022
350000 EQUIPMENT
My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the
MYCOM_11012022
Nov 1, 2022
110000 ELECTRICAL SYSTEM
My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the
SS3113-FTL2022
Oct 31, 2022
110000 ELECTRICAL SYSTEM
Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
SS3113-FTL2022
Oct 31, 2022
060000 ENGINE AND ENGINE COOLING
Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
CALFTL42-007
Oct 6, 2022
040000 SERVICE BRAKES, AIR
Customer Advisory Letter for Brake System Modulator Valve Evaluation.
SS3109-FTL2022
Sep 28, 2022
180000 VEHICLE SPEED CONTROL
Service Solution for New Cascadia Low PowerComplaint. When additional floor heat insulation is ordered, the throttle pedal in some cases (when the throttle is fully depressed) may not reach 100% (full throttle). This can also occur if after
SB54-359
Sep 28, 2022
110000 ELECTRICAL SYSTEM
Freightliner Service Bulletin for ABS mBSP ECU Software Update Fault Code 629-11. New Cascadia vehicles manufactured from September 12, 2018 through March 22, 2021 that are equipped with WABCO Anti-Lock Braking System (ABS) controllers log
ICI22-044
Sep 23, 2022
350000 EQUIPMENT
Important Campaign Information Letter for SF657 ??A?A? Revised Bulletin. Newest Revision: A screenshot of the DiagnosticLink screen showing in Fig.15 showing 'Activation OK' must be kept on file with the repair order. This letter is to info
ICI22-044
Sep 23, 2022
110000 ELECTRICAL SYSTEM
Important Campaign Information Letter for SF657 ??A?A? Revised Bulletin. Newest Revision: A screenshot of the DiagnosticLink screen showing in Fig.15 showing 'Activation OK' must be kept on file with the repair order. This letter is to info
SF657
Sep 20, 2022
350000 EQUIPMENT
Revised Freightliner and Western Star CTP Software Update REVISION: New tools are required. The USB stick with SF657 software already loaded, along with the USB stick to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now ha
SF657
Sep 20, 2022
110000 ELECTRICAL SYSTEM
Revised Freightliner and Western Star CTP Software Update REVISION: New tools are required. The USB stick with SF657 software already loaded, along with the USB stick to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now ha
SF625
Sep 19, 2022
110000 ELECTRICAL SYSTEM
Revised Freightliner Service Bulletin version 3 for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update. Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31, with the message ??A?A?Activ
ICI22-042
Sep 19, 2022
350000 EQUIPMENT
Important Campaign Information Letter for SF625 Revised Work Instructions/Screenshot Requirement. Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31 of the work instructions, with the message 'Activation
SS3108-FTL2022
Aug 29, 2022
350000 EQUIPMENT
Service Solution for MS01T Maintenance System FaultCode Diagnosis
SS3107-FTL2022
Aug 29, 2022
350000 EQUIPMENT
Service Solution for New Cascadia Replacing Common Telematics Platform (CTP) 1 With a CTP2
SF630
Aug 26, 2022
270000 LANE DEPARTURE
Revised Field Service Campaign for Cascadia Lane Assist Software.
CALFTL26-002
Aug 10, 2022
100000 POWER TRAIN
Customer Advisory Letter for Eaton Endurant Transmissions Require Oil Coalescing Air Dryer Cartridges
SS3076-FTL2022
Jul 28, 2022
130000 VISIBILITY
Main Mirror Arm Covers Loose - Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SB54-356
Jul 1, 2022
130000 VISIBILITY
Revised Freightliner Service Bulletin for HVAC Software Updates. Description of Revisions: This bulletin replaces the version dated 06/21/2022. Formatting errors have been corrected.
SS1034544
Jun 30, 2022
110000 ELECTRICAL SYSTEM
Service Solution for SSAM Fault 520197/31 - MQ SwitchMalfunction Troubleshooting
SF657
Jun 23, 2022
350000 EQUIPMENT
Field Service Campaign for Freightliner and Western Star CTP Software Update
SF657
Jun 23, 2022
110000 ELECTRICAL SYSTEM
Field Service Campaign for Freightliner and Western Star CTP Software Update
SB54-356
Jun 20, 2022
130000 VISIBILITY
Freightliner Service Bulletin for HVAC Software Updates
SS3102-FTL2022
May 31, 2022
070000 FUEL SYSTEM, GASOLINE
Service Solution for 100/120/130 Gallons Fuel Tanks interference/rubbing with fairing bracket.
SF625REV2
May 27, 2022
350000 EQUIPMENT
Revised Field Service Campaign for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update. REVISION: The work instructions have been updated with additional information regarding the USB flash drive, USB adapter, and the sof
ICI22-022
May 24, 2022
350000 EQUIPMENT
Important Campaign Information for SF625 ??A?A? Revised Work Instructions. This letter is to inform you that the work instructions for SF625 have been updated with additional information regarding the USB flash drive, USB adapter, and the s
SF611REV2
May 17, 2022
350000 EQUIPMENT
Revised Field Service Campaign for Cascadia CTP Reset. Certain vehicles equipped with DTNAs proprietary Common Telematics Platform (CTP) are not communicating; therefore they are unable to benefit from over-the-air software updates. The CTP
SF611REV2
May 17, 2022
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Cascadia CTP Reset. Certain vehicles equipped with DTNAs proprietary Common Telematics Platform (CTP) are not communicating; therefore they are unable to benefit from over-the-air software updates. The CTP
SB54-348
May 10, 2022
100000 POWER TRAIN
Updated Freightliner Service Bulletin for Meritor Rear Axle Temperature Parameters. This bulletin replaces the version dated 1/22/2022. The build date in General Information has been added.
CALFTL54-024
May 2, 2022
350000 EQUIPMENT
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
CALFTL54-024
May 2, 2022
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
CALFTL54-023
May 2, 2022
350000 EQUIPMENT
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
CALFTL54-023
May 2, 2022
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
SS1034428-FTL22
Apr 25, 2022
260000 FORWARD COLLISION AVOIDANCE
Service Solution for Cummins Engine andWABCO OnGuard (Obtaining Cruise When AdaptiveCruise Is Interrupted). Interruption of the forward radar system results in loss of both standard and adaptive cruise functions. The OnGuard system will rec
FP60-055
Apr 20, 2022
130000 VISIBILITY
Freightliner Parts Technical Bulletin for TufGlass Windshield Replacement. Effective April 20, 2022, owners of New Cascadia vehicles have the option of replacing factory-installed standard windshields with L20 TufGlass windshields.
ICI22-017
Apr 13, 2022
100000 POWER TRAIN
Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EX
SF625
Mar 30, 2022
350000 EQUIPMENT
Freightliner Service Bulletin for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update
SB26-054
Mar 28, 2022
100000 POWER TRAIN
Revised Freightliner Service Bulletin for DT12 Transmission Control Harness Chafing the Transmission Control Module
SB83-137
Mar 2, 2022
060000 ENGINE AND ENGINE COOLING
Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service. This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has be
SF622REV
Feb 26, 2022
030000 SERVICE BRAKES, HYDRAULIC
Revised Field Service Campaign for Cascadia, 49X ABS MBSP+ Controller Software Update
ICI22-015
Feb 26, 2022
030000 SERVICE BRAKES, HYDRAULIC
Important Campaign Information letter for SF622 ??A?A? Addition of 8x4 Vehicles to Populationx
SB54-350
Feb 21, 2022
110000 ELECTRICAL SYSTEM
Freightliner Service Bulletin for Battery Load Disconnect Switch Installation. Cab load disconnect switches (CLDS), also known as positive load disconnect, installed on selected vehicles can reduce battery drain when the vehicle is not oper
SB49-042
Feb 15, 2022
060000 ENGINE AND ENGINE COOLING
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
FP54-089
Feb 15, 2022
350000 EQUIPMENT
Freightliner Parts Technical Bulletin for Discontinued Radio Replacement.
SB32-056
Feb 4, 2022
020000 SUSPENSION
Freightliner Service Bulletin for Front Spring Eye Bushing Replacement
SS3076-FTL2022
Jan 31, 2022
130000 VISIBILITY
Main Mirror Arm Covers Loose - Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SF643
Jan 26, 2022
100000 POWER TRAIN
Cascadia with Allison Transmission - Inconsistent Shift. On certain Freightliner Cascadia vehicles with Allison automatic transmissions, a software error may prevent the transmission from shifting out of neutral.
SB54-348
Jan 21, 2022
100000 POWER TRAIN
Meritor Rear Axle Temperature Parameters On Cascadia vehicles equipped with Meritor drive axles, the high temperature warning parameter is set too low for some applications, for vehicles equipped with synthetic oil, and for certain conditi
SB26-054
Dec 7, 2021
100000 POWER TRAIN
DT12 Transmission Control Harness Chafing the Transmission Control Module. Classic and New Cascadia vehicles equipped with DT12 transmissions, built from approximately January 2017 to mid-March 2021, may experience rubbing/chafing on the ch
SS3083-FTL2021
Nov 23, 2021
020000 SUSPENSION
Service Solution for Aero Height Control Interfering with RDF Alignment. The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce dra
SS3076-FTL2021
Nov 23, 2021
130000 VISIBILITY
Updated Service Solution for Main Mirror Arm Covers Loose -Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SF630
Nov 15, 2021
270000 LANE DEPARTURE
Field Service Campaign for Cascadia Lane Assist Software. Certain vehicles may experience the loss of Active Lane Assist (ALA) while driving due to decreased sensitivity of the steering wheel, with no visible indicator to the operator. ALA
ICI21-034
Nov 15, 2021
270000 LANE DEPARTURE
Important Campaign Information letter for SF630 a?? Revised and Reactivated Bulletin. This letter is to inform you that campaign SF630, Cascadia Lane Assist Software, will be reactivated with revised work instructions Monday, 11/15/21. Plea
ICI21-031
Oct 22, 2021
270000 LANE DEPARTURE
SF630 Campaign Suspended. This letter is to inform you that campaign SF630, Cascadia Lane Assist Software, will be suspended today Friday, 10/22/21. On 10/22/21 you will see SF630 marked as 'Suspended' in OWL. It has been determined that a
SF630
Oct 13, 2021
270000 LANE DEPARTURE
Cascadia Lane Assist Software. Certain vehicles may experience the loss of Active Lane Assist (ALA) while driving due to decreased sensitivity of the steering wheel, with no visible indicator to the operator. ALA is an accessory system and
SS3091-FTL 2021
Sep 15, 2021
270000 LANE DEPARTURE
Service Solution for Damaged SGA Wires at GrabHandle Located on Right A Pillar. The field had reported failed VRDU modules related to wires damage for the SGA.
CTP1Updates
Sep 13, 2021
350000 EQUIPMENT
DetroitConnect follow-up customer communication for certain vehicles unable to complete over the air updates including parameters and DDEC over the air.
MYCOM_091321-3
Sep 13, 2021
350000 EQUIPMENT
My Communication for Detroit Connect Over the Air Issue Update. This is an update for the previously communicated Over the Air functionality issue on CTP1s. We are currently testing a solution for the issue that is affecting these CTP1 tele
CALFTL54-019
Sep 7, 2021
270000 LANE DEPARTURE
Freightliner Customer Advisory Letter for Enabling the MPC01T Camera Unplugged Fault Code.
CALFTL54-019
Sep 7, 2021
350000 EQUIPMENT
Freightliner Customer Advisory Letter for Enabling the MPC01T Camera Unplugged Fault Code.
CALFTL54-019
Sep 7, 2021
260000 FORWARD COLLISION AVOIDANCE
Freightliner Customer Advisory Letter for Enabling the MPC01T Camera Unplugged Fault Code.
CALFTL54-018
Aug 25, 2021
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for New Cascadia Aluminum Battery Cable Replacement. This customer advisory letter is intended to provide parts for inspection by DTNA Engineering to finalize a technical solution for an upcoming recall: FL893/NHTSA
ICI21-027
Aug 24, 2021
030000 SERVICE BRAKES, HYDRAULIC
Important Campaign Information Letter for SF622 ??A?A? Campaign Revision/Reactivation. This letter is to inform you that the work instructions for Field Service Campaign SF622, Cascadia/49X ABS MBSP+ Controller Software Update have been rev
SF622
Aug 24, 2021
030000 SERVICE BRAKES, HYDRAULIC
Revised Field Service Campaign for Cascadia/49X ABS MBSP+ Controller Software Update. REVISION: The work instructions have been revised. Certain vehicles have a WABCO Anti-Lock Braking System (ABS) controller that logs excessive 629-11 faul
20TS-11
Aug 23, 2021
060000 ENGINE AND ENGINE COOLING
Technical Service Letter for Detroit CPC501T GHG21 Only; Updating Bootloader Using DL version 8.14 and higher. On Detroit powertrain equipped Cascadiaa??s, built in 2020, it may be necessary to complete an additional step in the programming
SS3085FTL-2021
Aug 19, 2021
350000 EQUIPMENT
Service Solution for Cummins PTO functionality error software level 81Z-006. Cascadia/Western Star 49X with Cummins engines combined with software level 81Z-006. A programming bug in the central gateway (CGW) for software level 81Z-006 will
SB54-345
Aug 18, 2021
100000 POWER TRAIN
Freightliner Service Bulletin for Detroit New Final Drive (NFD) Rear Axle Temperature Parameters. Some New Cascadia trucks equipped with Detroit Diesel New Final Drive (NFD) axles have a high temperature warning parameter. The warning is se
Showing 100 of 841 bulletins.
NHTSA Safety Investigations, FREIGHTLINER CASCADIA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA25006
Opened: Oct 23, 2025
Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that acti... Read more
PE23010
Opened: May 26, 2023 , Closed: Oct 23, 2025
Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that acti... Read more
PE21004
Opened: Feb 25, 2021 , Closed: Jan 14, 2025
Engine Electrical Wiring Harness Chafe
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate reports of engine electrical wiring harness chafe on the subject vehicles.ODI analysis found thousands of unique harness part numbers, spanning the two generations of vehicle chassis assembled at multiple veh... Read more
PE21006
Opened: Feb 25, 2021 , Closed: Jul 16, 2021
Halogen Headlights May Cause Fires
In its process for evaluating Early Warning Reporting data, the Office of Defects Investigation (ODI) found twenty-four (24) field reports involving headlight fires on Freightliner Cascadia trucks, model years 2017 and newer produced by the vehicle manufacturer, Daimler Trucks North America (DTNA). ... Read more
RQ20001
Opened: Aug 31, 2020 , Closed: Jun 26, 2025
SAM Cab Water Intrusion
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and th... Read more
PE20006
Opened: May 1, 2020 , Closed: Mar 27, 2024
Intermittent Loss of Power Steering Assist
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The in... Read more
PE18004
Opened: Apr 23, 2018 , Closed: Nov 22, 2020
PNDB Electrical Power Distribution
On April 23, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE18-004) to investigate certain alleged defects affecting the Powernet Distribution Box (PNDB) and associated wiring on certain model year (MY) 2011-2016 Freightliner Cascadia (P3 platform) truck tracto... Read more
RQ17008
Opened: Sep 18, 2017 , Closed: Jul 31, 2018
RQ17 - 008 Closing
On February 26, 2016, Bergstrom Inc. notified NHTSA of a safety defect in approximately 10,819 of its ParkSmart auxiliary electrical temperature management units. These units were installed on Freightliner Cascadia Class 8 trucks that may overheat due to high resistance, resulting in possible fires.... Read more
EA17001
Opened: Apr 3, 2017 , Closed: Apr 8, 2020
Windshield Wiper Motor Failure
On April 3, 2017, the Office of Defects investigation (ODI) opened Engineering Analysis (EA17-001) as an upgrade to a Preliminary Analysis (PE16-005). The investigation focused on alleged windshield wiper failures on 2015-2016 MY Freightliner Cascadia trucks. ODI received Early Warning Reporting (EW... Read more
RQ17001
Opened: Apr 3, 2017 , Closed: Dec 25, 2017
Steering Arm Capscrew Failures
The Office of Defects Investigation (ODI) opened this investigation based on one (1) Vehicle Owner Questionnaire (VOQ) and associated Police Accident Report (PAR) that described a crash where the vehicle had a separated steering linkage at one wheel-end as the result of lower steering arm capscrew f... Read more
PE16005
Opened: Apr 13, 2016 , Closed: Apr 24, 2017
Wiper Motor Failure
On April 13, 2016, the Office of Defects investigation (ODI) opened this Preliminary Evaluation on 2015-2016 MY Freightliner Cascadia trucks, alleging windshield wiper motor failures. The investigation was opened based on EWR field reports describing windshield wipers that intermittently failed to o... Read more
PE11012
Opened: Apr 15, 2011 , Closed: Jun 27, 2011
Fontaine Ultra LT 5th Wheel False Latch
DTNA submitted a 573 Recall notice (11V-289) prior to the IR response date and therefore was granted permission to forgo submission of the IR response.Freightliner reported that Fontaine's TSB issued in March had resulted in the remedy of 55 percent of all subject vehicles with an additional 33% sch... Read more
PE09040
Opened: Aug 31, 2009 , Closed: Nov 19, 2009
RACK AND PINION FAILURE
A CONSUMER COMPLAINT WAS FILED WITH THE AGENCY ON AUGUST 22, 2009, BY AN INDEPENDENT CONTRACTOR LEASING A 2009 FREIGHTLINER CASCADIA.THE COMPLAINT ALLEGES THAT IN APRIL OF 2009 AT APPROXIMATELY 50,000 MILES HE EXPERIENCED A SEAL RUPTURE IN THE RACK AND PINION ASSEMBLY.A NEW SEAL WAS INSTALLED AND AT... Read more
FREIGHTLINER CASCADIA - All Years Overview
Complete safety history for the FREIGHTLINER CASCADIA across all model years (2002, 2026).
360
Total Recalls
398
Total Complaints
13
Investigations
30
Reported Crashes
28
Reported Fires
12
Reported Deaths
FREIGHTLINER CASCADIA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 2 | View |
| 2025 | 8 | 1 | View |
| 2024 | 2 | 27 | View |
| 2023 | 6 | 18 | View |
| 2022 | 18 | 21 | View |
| 2021 | 20 | 24 | View |
| 2020 (current) | 20 | 47 | |
| 2019 | 29 | 53 | View |
| 2018 | 26 | 19 | View |
| 2017 | 20 | 11 | View |
| 2016 | 12 | 22 | View |
| 2015 | 18 | 22 | View |
| 2014 | 21 | 20 | View |
| 2013 | 19 | 7 | View |
| 2012 | 19 | 27 | View |
| 2011 | 23 | 22 | View |
| 2010 | 23 | 18 | View |
| 2009 | 24 | 24 | View |
| 2008 | 22 | 9 | View |
| 2007 | 12 | 1 | View |
| 2006 | 8 | 2 | View |
| 2005 | 3 | 1 | View |
| 2004 | 2 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 1 | 0 | View |