2019 FREIGHTLINER CASCADIA
29 recalls, 53 complaints - 1,006 TSBs
23V073000 Feb 10, 2023
SERVICE BRAKES, AIR:ANTILOCK:MODULATOR
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side du... Read more
Consequence
Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owne... Read more
22V817000 Nov 1, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on th... Read more
Consequence
Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA... Read more
20V567000 Feb 16, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.
Consequence
If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners m... Read more
21V689000 Sep 2, 2021
STEERING:LINKAGES:DRAG:LINK:CONNECTION
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Classic Cascadia and 2019-2021 Freightliner Cascadia trucks. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering... Read more
Consequence
Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy
DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
21V481000 Jun 25, 2021
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.
Consequence
An engine stall increases the risk of a crash.
Remedy
Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.
21V357000 May 14, 2021
EXTERIOR LIGHTING:HEADLIGHTS:BULBS
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.
Consequence
Melting components can increase the risk of fire.
Remedy
Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887... Read more
20V642000 Oct 16, 2020
POWER TRAIN:CLUTCH ASSEMBLY
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to... Read more
Consequence
Unintended vehicle movement van increase the risk of a crash.
Remedy
DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's numbe... Read more
20V390000 Jul 2, 2020
SERVICE BRAKES, AIR:SUPPLY:QUICK RELEASE VALVE
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking ev... Read more
Consequence
Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.
20V214000 Apr 14, 2020
EXTERIOR LIGHTING
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Ca... Read more
Consequence
The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
20V127000 Mar 3, 2020
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolt... Read more
Consequence
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
19V711000 Oct 7, 2019
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles. The ABS Electronic Control Unit (ECU) may not detect an incorrectly functioning solenoid valve for the ABS/ESC module during certain low voltage start conditions, potentially causing the ABS/ESC ... Read more
Consequence
Without the alert, an operator may not be aware of an active ABS/ESC malfunction and unknowingly operate the vehicle with reduced ABS/ESC function, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will reprogram the ABS/ESC module, free of charge. The recall began December 2, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-830.
19V548000 Jul 24, 2019
SERVICE BRAKES
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner Cascadia vehicles equipped with a certain 40K Light Weight Extra Duty Airliner suspension and 51 inch axle spacing configuration. The brake airlines may be damaged due to inadequate clearance between the ride height... Read more
Consequence
Damage to the brake airlines can cause reduced brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will install a new bracket for the height control valve to add additional clearance for the brake airlines, free of charge. The recall began September 16, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-820... Read more
19V367000 May 14, 2019
SERVICE BRAKES, AIR:DISC
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner 108SD, 114SD, Business Class M2, Cascadia, Western Star 5700, and FCCC XC Chassis vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Consequence
Loose brake caliper mounting bolts may reduce the brake effectiveness, increasing the risk of crash.
Remedy
DTNA will notify the owners and affected vehicle manufacturers, and DTNA dealers will inspect and repair the vehicles, free of charge. The recall is expected to begin July 12, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-816.
19V370000 May 14, 2019
SERVICE BRAKES, AIR:SUPPLY:RESERVOIR/TANK
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2004-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Classic, FL80, FLD 120SD, Business Class M2, Western Star 4700, 4900, 6900, Sterling Acterra, L7500, LT7500, L8500, LT8500, L9500, and LT9500 vehicles. The vehicles may have... Read more
Consequence
An insufficient air reservoir volume may reduce brake effectiveness, increasing the risk of crash.
Remedy
DTNA will notify owners, and dealers will add air reservoir capacity to the affected vehicles. Owner letters were mailed on November 29, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-815.
19V136000 Feb 27, 2019
SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia vehicles. In the affected vehicles, the Anti-Lock Braking system (ABS) malfunction warning light may not reactivate after the ignition has been turned off and then switched back on. As such, the vehicles f... Read more
Consequence
Unknowingly operating a truck with an ABS malfunction may increase the risk of a crash.
Remedy
DTNA will notify owners, and dealers will reprogram the ABS module, free of charge. The recall began April 26, 2019. Owners may contact DTNA customer service at 1-800-547-0712. The DTNA number for this recall is FL-810.
19V066000 Feb 7, 2019
AIR BAGS:FRONTAL
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2020 Freightliner Cascadia vehicles equipped with an optional steering wheel air bag. The driver's frontal air bag may deploy unexpectedly.
Consequence
If the driver's frontal air bag deploys unexpectedly, it can increase the risk of a crash.
Remedy
Daimler Trucks North America (DTNA) will notify owners, and dealers will remove the air bag as an the interim remedy, free of charge. DTNA is developing a remedy program, which when available, will be communicated to customers and dealers. DTNA issued owners an interim notification on April 5, 2019... Read more
18V913000 Dec 19, 2018
STEERING
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner 114SD, 122SD, 108SD, Cascadia and Business class M2 trucks, Freightliner Custom Chassis XBS, XCL, XCM, MT45, MT55, S2G, S2RV, XCR and XCS custom chassis and Western Star 4700, 4900 and 5700 trucks equipped with Detro... Read more
Consequence
Loose tie rod arm bolts may lead to separation of the tie rod arm, resulting in a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA has notified owners, and dealers will inspect the steering arm and tie rod arm bolts for to make sure that they are properly tightened, installing new fasteners as necessary, free of charge. The recall began February 9, 2019. Owners may contact Daimler Trucks at 1-800-547-0712. DTNA's number ... Read more
18V903000 Dec 19, 2018
POWER TRAIN:CLUTCH ASSEMBLY
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Business Class M2, Western Star 4700, 4900, and 5700 vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibl... Read more
Consequence
Unintended vehicle movement can increase the risk of a crash.
Remedy
DTNA will notify owners, and dealers will update the software, and repair any physical components, free of charge. DTNA issued owners an interim notification on February 16, 2019. The recall began July 31, 2019. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this ... Read more
18V699000 Oct 5, 2018
STEERING
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Cascadia and Western Star 5700 vehicles. The steering wheel on these vehicles may loosen over time and the steering wheel may detach from the steering column.
Consequence
If the steering wheel detaches, there would be a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will correct the steering wheel installation, as necessary, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL796.
18V703000 Oct 5, 2018
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Freightliner Custom Chassis Corporation S2C 106 Cab, S2G Cab Chassis, XCL, XCM, XBS, XCP, XCR, Western Star 4700, 4900 and 5700 trucks. The brake caliper mounting bolts ma... Read more
Consequence
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began December 3, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-794.
18V581000 Aug 30, 2018
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia, Coronado and 122SD, and Western Star 4900 trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pu... Read more
Consequence
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
Remedy
Dealers will replace the affected nylon fuel line with a steel fuel line, free of charge. The recall began November 21, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Cummins customer service at 1-800-286-6467. DTNA's number for this recall is FL789.
18V525000 Aug 9, 2018
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner 108SD, 114SD, 122SD, Cascadia, Columbia, Coronado, and Business Class M2 vehicles. During manufacturing, the brake caliper mounting bolts may have been insufficiently tightened.
Consequence
Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will check and tighten the brake caliper mounting bolts, free of charge. The recall began October 5, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-783.
18V522000 Aug 8, 2018
STEERING:GEAR BOX:SHAFT PITMAN
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia vehicles. Over time, the pitman arms may crack and fracture.
Consequence
If the pitman arm fractures there would be a loss of steering control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will replace the pitman arms, free of charge. The recall is expected to begin October 6, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-784.
18V491000 Jul 20, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2019 Freightliner Cascadia trucks. The Instrument Cluster Unit (ICU) may not perform the required bulb checks for the Anti-lock Brake System (ABS) or Electronic Stability Control (ESC) if the ignition is turned from on to off to on ... Read more
Consequence
Without an ABS or ESC bulb check, the operator may unaware that the warning light bulbs are not working. If the warning bulbs are not working, in the event of an ABS or ESC malfunction, the driver may not be notified, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will reprogram the ICU's to ensure a bulb check is performed each time the ignition is turned on, free of charge. Also, the sub-population with Tire Pressure Monitoring (TMPS) will also require replacement parts, free of charge. DTNA issued owners an interim noti... Read more
18V479000 Jul 18, 2018
TIRES
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2019 Freightliner Cascadia vehicles, equipped with certain Continental Hybrid HS3 tires, size 11R22.5 Load Range G. The tire cords may be visible through the innerliner.
Consequence
Tires with visible cords through the innerliner may have a sudden loss of air, increasing the risk of a crash.
Remedy
DTNA will notify owners, and Continental authorized service facilities will inspect and replace the tires, free of charge. The recall began on September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or Continental customer service at 1-888-799-2168. DTNA's number for this r... Read more
18V478000 Jul 18, 2018
TIRES
Defect Description
Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Cascadia trucks, equipped with certain Continental Coach HA3 tires, size 315/80R22.5 157/154 L. The cords on these tires may be visible through the innerliner.
Consequence
Tires that have cords visible through the innerliner can have sudden air loss, causing a loss of vehicle control, increasing the risk of a crash.
Remedy
DTNA will notify owners, and Continental authorized service facilities will inspect and replace the tires, free of charge. The recall began on September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or Continental customer service at 1-888-799-2168. DTNA's number for this r... Read more
18V411000 Jun 15, 2018
SERVICE BRAKES, AIR:DISC:CALIPER
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia vehicles. The brake caliper mounting bolts on these vehicles may not been properly tightened, potentially resulting in the caliper detaching.
Consequence
If the calipers detach, there would be reduced braking performance, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts, tightening them as necessary, free of charge. The recall began on August 13, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-775.
18V353000 May 29, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2019 Freightliner M2 Business Class, 108SD, 114SD and Cascadia trucks, Western Star 4700, 4900, and 5700 trucks, FCCC S2C 106 Cab, S2G Cab, XBR, XBS, XCL, XCM, XCP, XCR, and XCS chassis equipped with air disc brakes. The brake caliper... Read more
Consequence
If the brake caliper mounting bolts loosen, braking performance may be reduced, increasing the risk of a crash.
Remedy
DTNA will notify owners, and dealers will inspect the brake caliper mounting bolts and tighten them as necessary, free of charge. DTNA issued owners an interim notification on July 25, 2018. The recall began September 4, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's num... Read more
18V300000 May 8, 2018
AIR BAGS:FRONTAL
Defect Description
Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia vehicles. The fasteners that secure the driver's air bag module within the steering wheel may not have been installed to specification, possibly affecting the frontal air bag deployment in the event of a cr... Read more
Consequence
An incorrectly installed air bag may not function correctly in a crash, increasing the risk of injury.
Remedy
DTNA will notify owners, and dealers will inspect the frontal air bag fasteners, tightening them to the proper specification, free of charge. The recall began on July 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-771.
Complaint Statistics
53 total complaints
8 crashes 2 fires 9 injuries 2 deaths
Top Reported Components
| Component | Complaints |
|---|---|
| SERVICE BRAKES | 9 |
| STEERING | 7 |
| STRUCTURE:BODY | 4 |
| FORWARD COLLISION AVOIDANCE: WARNINGS | 4 |
| VEHICLE SPEED CONTROL | 3 |
| ELECTRICAL SYSTEM | 3 |
| ENGINE | 3 |
| FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL | 3 |
| SUSPENSION | 2 |
| FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING | 2 |
SERVICE BRAKES, HYDRAULIC
Jan 7, 2025
Incident date: Jan 6, 2025
The contact owns a 2010 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. ... Read more
AIR BAGS
Sep 30, 2024
Incident date: Sep 27, 2024
The contact owns a 2020 Toyota Camry Hybrid. The contact received notification of NHTSA Campaign Number: 23V865000 (Air Bags); however, the part to do the recall repair was unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactur... Read more
FUEL SYSTEM, GASOLINE
Sep 30, 2024
Incident date: Sep 27, 2024
The contact owns a 2015 Volkswagen Passat. The contact stated that fuel was leaking from the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was taken to another local dealer, East Dallas Volkswa... Read more
SERVICE BRAKES
Sep 30, 2024
Incident date: Sep 27, 2024
The contact owns a 2022 Ford Escape. The contact stated while reversing approximately 3 MPH, the brake pedal was depressed, and the rear brakes made an abnormal screeching sound. The contact stated that the failure occurred while the vehicle was in reverse(R). Additionally, the contact stated that t... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Aug 22, 2024
Incident date: Jul 12, 2024
car has a design flaw. If car sits in the sun the emergency stop braking system will fail due to heat. The camera/computer board is mounted in the ceiling behind the rearview mirror. when the sun is out the system will fail do to heat. This problem is in Volkswagons, Audi's and Porche's with various... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 22, 2024
Incident date: Jul 12, 2024
Headlights flicker all the time regardless of speed Radar cruise control will slam on the brakes for no reason even when there's nothing in front of me. (Seems to happen more at night) Blindspot monitoring will randomly turn on for no reason
LANE DEPARTURE: BLIND SPOT DETECTION
Aug 22, 2024
Incident date: Jul 12, 2024
Headlights flicker all the time regardless of speed Radar cruise control will slam on the brakes for no reason even when there's nothing in front of me. (Seems to happen more at night) Blindspot monitoring will randomly turn on for no reason
POWER TRAIN
May 31, 2024
Incident date: Apr 16, 2024
Bcm
ELECTRICAL SYSTEM
May 31, 2024
Incident date: Apr 16, 2024
Bcm
UNKNOWN OR OTHER
Apr 3, 2024
Incident date: Apr 3, 2024
When driving on the interstate, the sunroof (aka, the moonroof) spontaneously shattered. It was most certainly NOT stuck by any object.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Jul 25, 2023
Incident date: Jul 25, 2022
I reported multiple times to Mercedes USA that the vehicle was experiencing electrical issues as I was periodically loosing power and/or control over the vehicle. The vehicle was returned twice to the dealership but the problem always came back pretty much immediately. On the day of the accident, I ... Read more
Crash
2 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
Jul 25, 2023
Incident date: Jul 25, 2022
Computer will suddenly error out and cruise control, AEB, forward collision warnings, and lane keep assist are not available. A warning "cruise control unavailable" shows if you attempt to engage autopilot or FSD. No forward collision warnings, no auto slowing down. Not docked for close following.... Read more
ELECTRICAL SYSTEM
Jul 5, 2023
Incident date: Jul 5, 2023
My driver door and my back hatchback door would not open or unlock. I tried the actual key in the drivers door would not open and I tried two different remotes & neither would open the driver door or the back hatchback. I’m having to replace the actuator in both doors at this time!
SERVICE BRAKES
Jul 5, 2023
Incident date: Jul 5, 2023
Abs and traction control
ENGINE
Jul 3, 2023
Incident date: Mar 3, 2022
I received a Customer Satisfaction Program Notice in June 2023 #22N12 regarding the flex plate, transmission fluid pump and torque converter but the 100% coverage ended on 2/28/23. I was told by Ford on 7/3/23 that I should have received the notification in September 2022 but I did not. The represen... Read more
ENGINE
Jul 3, 2023
Incident date: Mar 3, 2022
The contact owned a 2018 Toyota Rav4. The contact stated that while driving at an undisclosed speed, there was an abnormal odor of smoke detected from the vents. The contact pulled over and the vehicle caught fire. There were no warning lights illuminated. There were no reported injuries or air bag... Read more
Fire
ELECTRICAL SYSTEM
Jan 28, 2023
Incident date: Jan 6, 2023
I was driving the car at about 70 mph on the expressway and it just randomly de-accelerated dripping from 70-34 mph and would not allow me to accelerate and then proceeded to shut down stating engine stall I almost got hit from the back when the car de-accelerated and couldn’t do anything about it... Read more
SERVICE BRAKES
Jan 28, 2023
Incident date: Jan 6, 2023
When stepping on the brake pedal about four months ago, it traveled nearly to the floor with correspondingly poor breaking but better than nil. Although it could be pumped up a bit to improve stopping it would continue to travel toward the floor. There was not room between the floor and pedal for ... Read more
STRUCTURE:BODY
Jan 28, 2023
Incident date: Jan 6, 2023
This Truck that I'm buying from USCryo Carriers that is a Freightliner has been in the shop numerous times for electrical issues and lighting issues and body and tires problems and they have yet to fix them and get them properly repaired and the Truck is shocking me while driving and whenever l... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Jan 11, 2023
Incident date: Jan 10, 2023
On the date of January 4th, at approximately 6:50 pm, while using the Autopilot feature on my Model X, I was driving 55 mph on the highway and the phantom break occurred, which it completely stopped my car but I was fortunate enough there wasn't any car behind me and I was able to speed up quickly a... Read more
STEERING
Jan 11, 2023
Incident date: Jan 10, 2023
What component or system failed or malfunctioned, and is it available for inspection upon request? - Power steering failed while driving with family in vehicle including pregnant wife and toddler. How was your safety or the safety of others put at risk? The power steering turned off while driving a... Read more
LANE DEPARTURE: WARNING
Aug 13, 2022
Incident date: Aug 10, 2022
Cruise control will shut off and then engage again on its own. It will have a hard time to disengage at times. Lane departure goes off when there is nothing there. The collision warning system goes off a lot. Locked up the brakes in the rain causing a slide. Locked up on ice almost causing a jackkni... Read more
FORWARD COLLISION AVOIDANCE: WARNINGS
Aug 13, 2022
Incident date: Aug 10, 2022
Cruise control will shut off and then engage again on its own. It will have a hard time to disengage at times. Lane departure goes off when there is nothing there. The collision warning system goes off a lot. Locked up the brakes in the rain causing a slide. Locked up on ice almost causing a jackkni... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Aug 13, 2022
Incident date: Aug 10, 2022
Cruise control will shut off and then engage again on its own. It will have a hard time to disengage at times. Lane departure goes off when there is nothing there. The collision warning system goes off a lot. Locked up the brakes in the rain causing a slide. Locked up on ice almost causing a jackkni... Read more
SERVICE BRAKES
Jun 25, 2022
Incident date: Aug 28, 2020
Reference no, 11354207. I called the US department of transportation on September 10, 2022 to report the braking failure on my truck that cost my driver his life. I've since called them a couple of times, but have not heard back from them. There have been multiple other reports where the same brake ... Read more
Crash
1 injured
1 deaths
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 22, 2022
Incident date: Sep 24, 2021
ABS AND TRACTION control failed. Because of this, the $ 7,000 automatic collision avoidance system is not working. 300.000 miles on 2019 truck is just ridiculous.
FORWARD COLLISION AVOIDANCE: WARNINGS
Feb 22, 2022
Incident date: Sep 24, 2021
ABS AND TRACTION control failed. Because of this, the $ 7,000 automatic collision avoidance system is not working. 300.000 miles on 2019 truck is just ridiculous.
VEHICLE SPEED CONTROL
Feb 22, 2022
Incident date: Sep 24, 2021
ABS AND TRACTION control failed. Because of this, the $ 7,000 automatic collision avoidance system is not working. 300.000 miles on 2019 truck is just ridiculous.
STEERING
Nov 18, 2021
Incident date: Oct 29, 2021
:steering. Yes :was unable to steer properly into a curve in road, resulting in truck slamming into ditch. :no :yes :no incident occurred 10/29/2021. we never received any indication of issues until weeks after. upon looking further into the recall we saw that the notices were set to be sent out 10... Read more
Crash
2 injured
SUSPENSION
Nov 18, 2021
Incident date: Oct 29, 2021
:steering. Yes :was unable to steer properly into a curve in road, resulting in truck slamming into ditch. :no :yes :no incident occurred 10/29/2021. we never received any indication of issues until weeks after. upon looking further into the recall we saw that the notices were set to be sent out 10... Read more
Crash
2 injured
STRUCTURE:BODY
Nov 18, 2021
Incident date: Oct 29, 2021
:steering. Yes :was unable to steer properly into a curve in road, resulting in truck slamming into ditch. :no :yes :no incident occurred 10/29/2021. we never received any indication of issues until weeks after. upon looking further into the recall we saw that the notices were set to be sent out 10... Read more
Crash
2 injured
EXTERIOR LIGHTING:HEADLIGHTS
Oct 27, 2021
Incident date: Jun 15, 2021
The contact owns a 2019 Freightliner Cascadia. The contact stated that while driving at various speeds, the led headlights dimmed, and the contact was unable to see the roadway. The dealer was contacted and informed the contact that there was no recall on the VIN. The vehicle was not repaired. The m... Read more
SERVICE BRAKES
Sep 10, 2020
Incident date: Jan 6, 2020
TL* THE CONTACT OWNED A 2019 FREIGHTLINER CASCADIA 126. THE CONTACT STATED WHILE AN EMPLOYEE WAS DRIVING 35 MPH, WHEN THE BRAKES SEIZED AND THE AXLE CAUGHT FIRE. THE CONTACT STATED ABS WARNING LIGHT ILLUMINATED. THE DRIVER COULD PARK ON THE SIDE ROAD AND EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHE... Read more
Crash
Fire
1 deaths
SERVICE BRAKES, AIR
Sep 10, 2020
Incident date: Jul 8, 2020
TL* THE CONTACT OWNS A 2019 FREIGHTLINER CASCADIA. THE CONTACT STATED WHILE AN EMPLOYEE WAS DRIVING 70 MPH, HE NOTICED THAT THE REAR BRAKE LIGHTS WERE CONSTANTLY ILLUMINATED AND THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V390000 (SERVICE BRAK... Read more
EXTERIOR LIGHTING
Jul 9, 2020
Incident date: Jul 1, 2019
POWER STEERING PUMP WAS BAD SINCE I BOUGHT THE TRUCK. NOW IT TAKES A LOT OF STRENGTH TO TURN THE WHEELS WHEN I PARK ( LOW RPM) THE DEALER CHERGED ME OVER $ 350 AND THEY SAID THAT THEY COULD FIND THE PROBLEM. JUNK !! IT FEELS LIKE IS LOCKING UP EVEN ON HIGHWAYS WHEN ENGINE CRUISES AT LOW RPM 2 : H... Read more
STEERING
Jul 9, 2020
Incident date: Jul 1, 2019
POWER STEERING PUMP WAS BAD SINCE I BOUGHT THE TRUCK. NOW IT TAKES A LOT OF STRENGTH TO TURN THE WHEELS WHEN I PARK ( LOW RPM) THE DEALER CHERGED ME OVER $ 350 AND THEY SAID THAT THEY COULD FIND THE PROBLEM. JUNK !! IT FEELS LIKE IS LOCKING UP EVEN ON HIGHWAYS WHEN ENGINE CRUISES AT LOW RPM 2 : H... Read more
STEERING
Apr 7, 2020
Incident date: Mar 23, 2020
THE VEHICLE WAS TRAVELING ON A HIGHWAY SPEED 65 MPH WHEAT ROAD SURFACE, SUDDENLY THE TRUCK STEER TO THE LEFT WHEN THE DRIVER TRIES TO CORRECT THE TRUCK IN A STRAIGHT POSITION THE STEERING WHEEL IS NOT RESPONDING, AFTER A FRACTION OF THE SECOND THE TRUCK TURN TO RIGHT CROSSING 2 LINE TRAVELING HIT T... Read more
Crash
STRUCTURE:BODY
Apr 7, 2020
Incident date: Mar 23, 2020
THE VEHICLE WAS TRAVELING ON A HIGHWAY SPEED 65 MPH WHEAT ROAD SURFACE, SUDDENLY THE TRUCK STEER TO THE LEFT WHEN THE DRIVER TRIES TO CORRECT THE TRUCK IN A STRAIGHT POSITION THE STEERING WHEEL IS NOT RESPONDING, AFTER A FRACTION OF THE SECOND THE TRUCK TURN TO RIGHT CROSSING 2 LINE TRAVELING HIT T... Read more
Crash
SERVICE BRAKES
Oct 28, 2019
Incident date: Oct 27, 2019
TRUCK SLAMS ON ITS BRAKES RANDOMLY. LOCKS THEM UP WHEN THERE IS NOTHING IN FRONT OF ME AND HAS ALMOST CAUSED ME TO HAVE A BAD ACCIDENT. IT HAS BEEN DOING THIS EVER SINCE I STARTED DRIVING THIS TRUCK AND HAVE PUT 25,000 MILES ON IT. IT HAS 50,000 MILES ON ODOMETER. I HAVE BEEN DRIVING FOR 35 YEARS W... Read more
VEHICLE SPEED CONTROL
Oct 28, 2019
Incident date: Oct 27, 2019
TRUCK SLAMS ON ITS BRAKES RANDOMLY. LOCKS THEM UP WHEN THERE IS NOTHING IN FRONT OF ME AND HAS ALMOST CAUSED ME TO HAVE A BAD ACCIDENT. IT HAS BEEN DOING THIS EVER SINCE I STARTED DRIVING THIS TRUCK AND HAVE PUT 25,000 MILES ON IT. IT HAS 50,000 MILES ON ODOMETER. I HAVE BEEN DRIVING FOR 35 YEARS W... Read more
STEERING
Apr 10, 2019
Incident date: Apr 10, 2019
HARD TO CONTROL TRUCK AT HIGHWAY SPEED COULDN'T KEEP IN LANE.PULLED OFF EXIT STEERING WOULD ONLY GO TO LEFT.LUCKY IT DIDN'T DO IT AT 70 MILES A HOUR OR I WOULDN'T BE FILLING THIS OUT.STEERING BOX LOCKED UP NO ABILITY TO TURN
STRUCTURE:BODY
Mar 27, 2019
Incident date: Mar 18, 2019
TL* THE CONTACT OWNS A 2019 FREIGHTLINER CASCADIA. WHILE DRIVING 70 MPH, THE LOAD BARS DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO STOOPS FREIGHTLINER QUALITY TRAILER DAYTON (6369, 7800 CENTER POINT 70 BLVD, DAYTON, OH 45424), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTUR... Read more
STEERING
Jan 11, 2019
Incident date: Jan 8, 2019
VALVE COVER GASKET LEAKING OIL AT 20.000 MILES. VERY HARD STEERING WHEN LOW RPM ( PARKING AND ECO - TRANSMISSION SHIFT TO NEUTRAL AT HIGH SPEED , RESULTING IN LOW RPM. SAFETY PROBLEM IF A TURN IS REQUIRED) BLUETHOOTH IS USELESS. VERY BAD RECEPTION ON THE OTHER END BRAKES : SHIFT SOMETIME TO LEFT... Read more
FUEL/PROPULSION SYSTEM
Jan 11, 2019
Incident date: Jan 8, 2019
VALVE COVER GASKET LEAKING OIL AT 20.000 MILES. VERY HARD STEERING WHEN LOW RPM ( PARKING AND ECO - TRANSMISSION SHIFT TO NEUTRAL AT HIGH SPEED , RESULTING IN LOW RPM. SAFETY PROBLEM IF A TURN IS REQUIRED) BLUETHOOTH IS USELESS. VERY BAD RECEPTION ON THE OTHER END BRAKES : SHIFT SOMETIME TO LEFT... Read more
ENGINE
Jan 11, 2019
Incident date: Jan 8, 2019
VALVE COVER GASKET LEAKING OIL AT 20.000 MILES. VERY HARD STEERING WHEN LOW RPM ( PARKING AND ECO - TRANSMISSION SHIFT TO NEUTRAL AT HIGH SPEED , RESULTING IN LOW RPM. SAFETY PROBLEM IF A TURN IS REQUIRED) BLUETHOOTH IS USELESS. VERY BAD RECEPTION ON THE OTHER END BRAKES : SHIFT SOMETIME TO LEFT... Read more
SERVICE BRAKES
Jan 9, 2019
Incident date: Jan 6, 2019
THE AVOIDANCE COLLISION SYSTEM WILL RANDOMLY CAUSE THE BRAKES TO SLAM ON WHEN APPROACHING OVERPASSES WHILE MOVING ON THE HIGHWAY, THIS IS HAPPENING WITH ALL THE 2019 TRUCKS WITH THE AVIDENCE SYSTEM
SERVICE BRAKES
Jan 9, 2019
Incident date: Dec 13, 2018
THE AVOIDANCE COLLISION SYSTEM WILL RANDOMLY CAUSE THE BRAKES TO SLAM ON WHEN APPROACHING OVERPASSES WHILE MOVING ON THE HIGHWAY
FORWARD COLLISION AVOIDANCE
Jan 9, 2019
Incident date: Dec 13, 2018
THE AVOIDANCE COLLISION SYSTEM WILL RANDOMLY CAUSE THE BRAKES TO SLAM ON WHEN APPROACHING OVERPASSES WHILE MOVING ON THE HIGHWAY
VISIBILITY/WIPER
Jan 7, 2019
Incident date: Jan 7, 2019
POSSIBLE YEAR MANUFACTURING DEFECT. REAL-WORLD CONDITIONS EFFECTIVELY DISABLE VISABILTY OF DRIVERS SIDE MIRROR. DURING MOST RAIN EVENTS WATER FROM THE ACTION OF THE WINDSHIELD WIPERS TO THE DRIVER SIDE, CAUSES THAT WATER TO COLLECT ON DRIVER'S WINDOW. AT 60 MPH. THAT WATER CREATES A OBSTRUCTION OF T... Read more
SUSPENSION
Sep 29, 2018
Incident date: Jun 12, 2018
TRUCK FLOATS/SWAYS SIDE TO SIDE DOWN THE ROAD MAKING IT HARD TO CONTROL AND REQUIRING CONSTANT CORRECTION LEADING TO OVERCORRECTION AND ADDITIONAL SWAYING. TRUCK HANDLES CURVES POORLY. YOU CANNOT GOOD THE STEERING WHEEL IN ONE PLACE AROUND A CURVE, YOU MUST CONSTANTLY REPOSITION/CORRECT THE WHEEL ... Read more
Showing 50 of 53 complaints.
Technical Service Bulletins, 2019 FREIGHTLINER CASCADIA
1,006 manufacturer communications from 611 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 350000 EQUIPMENT | 196 |
| 110000 ELECTRICAL SYSTEM | 147 |
| 060000 ENGINE AND ENGINE COOLING | 103 |
| 100000 POWER TRAIN | 48 |
| 130000 VISIBILITY | 37 |
| 355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL | 34 |
| 010000 STEERING | 29 |
| 356000 EQUIPMENT ADAPTIVE/MOBILITY | 28 |
TSB30-013-FTL
Mar 19, 2024
060000 ENGINE AND ENGINE COOLING
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
SF673
Mar 7, 2024
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization
TSB30-013-FTL
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update
ICI24-006
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Important Campaign Information letter for FL974 - Revised Bulletin & Population
FL974
Feb 20, 2024
060000 ENGINE AND ENGINE COOLING
Revised Emissions Recall: Cummins DEF Sensor Shortage. REVISION: Some vehicles formerly in Group F have been moved to Group G and have been assigned a new part number as specified in Table 1. An SRT for 'Calibration Code Only: Update or Con
FL974
Jan 19, 2024
060000 ENGINE AND ENGINE COOLING
Emissions Recall: Cummins DEF Sensor Shortage
SF672_V4
Nov 3, 2023
350000 EQUIPMENT
Revised Field Service Campaign for Common Telematics Platform Software Update
SF672_V4
Nov 3, 2023
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Common Telematics Platform Software Update
SB60-178
Oct 11, 2023
350000 EQUIPMENT
Service Bulletin for Relocating the Bluetooth Microphone
FP31-031
Aug 11, 2023
160000 STRUCTURE
Freightliner Parts Bulletin for Aero Bumper Air Dam Part Supersession
SB54-338
Jul 13, 2023
130000 VISIBILITY
Revised Service Bulletin for Updating HVAC ECU Software to Fix Front HVAC Evaporator Freezing and Improve Espar Heater Cool Down. Description of Revisions: This bulletin replaces the version dated December 2021. The general information and
SF672
Jun 2, 2023
350000 EQUIPMENT
Field Service Campaign for Common Telematics Platform Software Update
SF672
Jun 2, 2023
110000 ELECTRICAL SYSTEM
Field Service Campaign for Common Telematics Platform Software Update
SB54-358
Apr 3, 2023
350000 EQUIPMENT
Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
SB54-358
Apr 3, 2023
110000 ELECTRICAL SYSTEM
Revised Freightliner Service Bulletin for Converting CTP1 to CTP2. Description of Revisions: This bulletin replaces the version dated 11/28/2022. The CTP replacement part number has been updated.
ICI23-010
Mar 31, 2023
010000 STEERING
Important Campaign Information letter communicating that SF660 Field Service Campaign is Replaced by FL967.
SF660A
Jan 9, 2023
010000 STEERING
Revised Field Service Campaign for Drag Link Tapered Joint
SF660
Dec 14, 2022
010000 STEERING
Field Service Campaign for Drag Link Tapered Joint
SB54-358
Nov 28, 2022
350000 EQUIPMENT
Freightliner Service Bulletin for Converting CTP1 to CTP2.
SB54-358
Nov 28, 2022
110000 ELECTRICAL SYSTEM
Freightliner Service Bulletin for Converting CTP1 to CTP2.
MYCOM_11012022
Nov 1, 2022
350000 EQUIPMENT
My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the
MYCOM_11012022
Nov 1, 2022
110000 ELECTRICAL SYSTEM
My Communications for SF625 and SF657 Pre-Flashed USB Tools. The download files for SF625 and SF657 are no longer available in our download center. In order to perform these updates you will need to order the Pre-Flashed USB tools from the
SS3113-FTL2022
Oct 31, 2022
110000 ELECTRICAL SYSTEM
Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
SS3113-FTL2022
Oct 31, 2022
060000 ENGINE AND ENGINE COOLING
Service Solution for DPF Harness Rub-Chafe onTrans-Wire Braided Air Hose.
SS3109-FTL2022
Sep 28, 2022
180000 VEHICLE SPEED CONTROL
Service Solution for New Cascadia Low PowerComplaint. When additional floor heat insulation is ordered, the throttle pedal in some cases (when the throttle is fully depressed) may not reach 100% (full throttle). This can also occur if after
SB54-359
Sep 28, 2022
110000 ELECTRICAL SYSTEM
Freightliner Service Bulletin for ABS mBSP ECU Software Update Fault Code 629-11. New Cascadia vehicles manufactured from September 12, 2018 through March 22, 2021 that are equipped with WABCO Anti-Lock Braking System (ABS) controllers log
ICI22-044
Sep 23, 2022
350000 EQUIPMENT
Important Campaign Information Letter for SF657 ??A?A? Revised Bulletin. Newest Revision: A screenshot of the DiagnosticLink screen showing in Fig.15 showing 'Activation OK' must be kept on file with the repair order. This letter is to info
ICI22-044
Sep 23, 2022
110000 ELECTRICAL SYSTEM
Important Campaign Information Letter for SF657 ??A?A? Revised Bulletin. Newest Revision: A screenshot of the DiagnosticLink screen showing in Fig.15 showing 'Activation OK' must be kept on file with the repair order. This letter is to info
SF657
Sep 20, 2022
350000 EQUIPMENT
Revised Freightliner and Western Star CTP Software Update REVISION: New tools are required. The USB stick with SF657 software already loaded, along with the USB stick to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now ha
SF657
Sep 20, 2022
110000 ELECTRICAL SYSTEM
Revised Freightliner and Western Star CTP Software Update REVISION: New tools are required. The USB stick with SF657 software already loaded, along with the USB stick to CTP adaptor harness that is On-the-Go (OTG) protocol compliant, now ha
SF625
Sep 19, 2022
110000 ELECTRICAL SYSTEM
Revised Freightliner Service Bulletin version 3 for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update. Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31, with the message ??A?A?Activ
ICI22-042
Sep 19, 2022
350000 EQUIPMENT
Important Campaign Information Letter for SF625 Revised Work Instructions/Screenshot Requirement. Newest Revision: A screenshot of the DiagnosticLink image shown in Fig. 40, on page 31 of the work instructions, with the message 'Activation
SS3108-FTL2022
Aug 29, 2022
350000 EQUIPMENT
Service Solution for MS01T Maintenance System FaultCode Diagnosis
SS3107-FTL2022
Aug 29, 2022
350000 EQUIPMENT
Service Solution for New Cascadia Replacing Common Telematics Platform (CTP) 1 With a CTP2
SF630
Aug 26, 2022
270000 LANE DEPARTURE
Revised Field Service Campaign for Cascadia Lane Assist Software.
SS3076-FTL2022
Jul 28, 2022
130000 VISIBILITY
Main Mirror Arm Covers Loose - Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SB54-356
Jul 1, 2022
130000 VISIBILITY
Revised Freightliner Service Bulletin for HVAC Software Updates. Description of Revisions: This bulletin replaces the version dated 06/21/2022. Formatting errors have been corrected.
SS1034544
Jun 30, 2022
110000 ELECTRICAL SYSTEM
Service Solution for SSAM Fault 520197/31 - MQ SwitchMalfunction Troubleshooting
SF657
Jun 23, 2022
350000 EQUIPMENT
Field Service Campaign for Freightliner and Western Star CTP Software Update
SF657
Jun 23, 2022
110000 ELECTRICAL SYSTEM
Field Service Campaign for Freightliner and Western Star CTP Software Update
SB54-356
Jun 20, 2022
130000 VISIBILITY
Freightliner Service Bulletin for HVAC Software Updates
SS3102-FTL2022
May 31, 2022
070000 FUEL SYSTEM, GASOLINE
Service Solution for 100/120/130 Gallons Fuel Tanks interference/rubbing with fairing bracket.
SF625REV2
May 27, 2022
350000 EQUIPMENT
Revised Field Service Campaign for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update. REVISION: The work instructions have been updated with additional information regarding the USB flash drive, USB adapter, and the sof
ICI22-022
May 24, 2022
350000 EQUIPMENT
Important Campaign Information for SF625 ??A?A? Revised Work Instructions. This letter is to inform you that the work instructions for SF625 have been updated with additional information regarding the USB flash drive, USB adapter, and the s
SF611REV2
May 17, 2022
350000 EQUIPMENT
Revised Field Service Campaign for Cascadia CTP Reset. Certain vehicles equipped with DTNAs proprietary Common Telematics Platform (CTP) are not communicating; therefore they are unable to benefit from over-the-air software updates. The CTP
SF611REV2
May 17, 2022
110000 ELECTRICAL SYSTEM
Revised Field Service Campaign for Cascadia CTP Reset. Certain vehicles equipped with DTNAs proprietary Common Telematics Platform (CTP) are not communicating; therefore they are unable to benefit from over-the-air software updates. The CTP
SB54-348
May 10, 2022
100000 POWER TRAIN
Updated Freightliner Service Bulletin for Meritor Rear Axle Temperature Parameters. This bulletin replaces the version dated 1/22/2022. The build date in General Information has been added.
CALFTL54-024
May 2, 2022
350000 EQUIPMENT
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
CALFTL54-024
May 2, 2022
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
CALFTL54-023
May 2, 2022
350000 EQUIPMENT
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
CALFTL54-023
May 2, 2022
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for Cascadia CTP Not Communicating: Requires Reset.
SS1034428-FTL22
Apr 25, 2022
260000 FORWARD COLLISION AVOIDANCE
Service Solution for Cummins Engine andWABCO OnGuard (Obtaining Cruise When AdaptiveCruise Is Interrupted). Interruption of the forward radar system results in loss of both standard and adaptive cruise functions. The OnGuard system will rec
FP60-055
Apr 20, 2022
130000 VISIBILITY
Freightliner Parts Technical Bulletin for TufGlass Windshield Replacement. Effective April 20, 2022, owners of New Cascadia vehicles have the option of replacing factory-installed standard windshields with L20 TufGlass windshields.
ICI22-017
Apr 13, 2022
100000 POWER TRAIN
Important Campaign Information Letter for DDC D21M1 Termination Date Extended. This letter is to inform you that a revised bulletin for Detroit Diesel Field Service Campaign D21M1, DT12 Transmission Drive Shaft Cover Plug Reseal has been EX
SF625
Mar 30, 2022
350000 EQUIPMENT
Freightliner Service Bulletin for Freightliner Cascadia 3G to 4G Common Telematics Platform (CTP) Update
SB26-054
Mar 28, 2022
100000 POWER TRAIN
Revised Freightliner Service Bulletin for DT12 Transmission Control Harness Chafing the Transmission Control Module
SB83-137
Mar 2, 2022
060000 ENGINE AND ENGINE COOLING
Revised Freightliner Service Bulletin for ParkSmart Eberspaecher Auxiliary Heater Service. This bulletin replaces the version dated May 2015. The note in General Information has been revised to include New Cascadia. Espar information has be
SF622REV
Feb 26, 2022
030000 SERVICE BRAKES, HYDRAULIC
Revised Field Service Campaign for Cascadia, 49X ABS MBSP+ Controller Software Update
ICI22-015
Feb 26, 2022
030000 SERVICE BRAKES, HYDRAULIC
Important Campaign Information letter for SF622 ??A?A? Addition of 8x4 Vehicles to Populationx
SB54-350
Feb 21, 2022
110000 ELECTRICAL SYSTEM
Freightliner Service Bulletin for Battery Load Disconnect Switch Installation. Cab load disconnect switches (CLDS), also known as positive load disconnect, installed on selected vehicles can reduce battery drain when the vehicle is not oper
SB49-042
Feb 15, 2022
060000 ENGINE AND ENGINE COOLING
Freightliner Service Bulletin for DEF Connector Reinforcement Caps.
SB32-056
Feb 4, 2022
020000 SUSPENSION
Freightliner Service Bulletin for Front Spring Eye Bushing Replacement
SS3076-FTL2022
Jan 31, 2022
130000 VISIBILITY
Main Mirror Arm Covers Loose - Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SB54-348
Jan 21, 2022
100000 POWER TRAIN
Meritor Rear Axle Temperature Parameters On Cascadia vehicles equipped with Meritor drive axles, the high temperature warning parameter is set too low for some applications, for vehicles equipped with synthetic oil, and for certain conditi
ICI21-038
Dec 22, 2021
350000 EQUIPMENT
Important Campaign Information Letter for SF576 a?? Reactivated and Termination Date Extended.
SB26-054
Dec 7, 2021
100000 POWER TRAIN
DT12 Transmission Control Harness Chafing the Transmission Control Module. Classic and New Cascadia vehicles equipped with DT12 transmissions, built from approximately January 2017 to mid-March 2021, may experience rubbing/chafing on the ch
SS3083-FTL2021
Nov 23, 2021
020000 SUSPENSION
Service Solution for Aero Height Control Interfering with RDF Alignment. The Aerodynamic Height Control feature on the New Cascadia is a feature that raises and lowers the air suspension with relation to vehicle speed in order to reduce dra
SS3076-FTL2021
Nov 23, 2021
130000 VISIBILITY
Updated Service Solution for Main Mirror Arm Covers Loose -Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.
SF630
Oct 13, 2021
270000 LANE DEPARTURE
Cascadia Lane Assist Software. Certain vehicles may experience the loss of Active Lane Assist (ALA) while driving due to decreased sensitivity of the steering wheel, with no visible indicator to the operator. ALA is an accessory system and
SS3091-FTL 2021
Sep 15, 2021
270000 LANE DEPARTURE
Service Solution for Damaged SGA Wires at GrabHandle Located on Right A Pillar. The field had reported failed VRDU modules related to wires damage for the SGA.
CTP1Updates
Sep 13, 2021
350000 EQUIPMENT
DetroitConnect follow-up customer communication for certain vehicles unable to complete over the air updates including parameters and DDEC over the air.
MYCOM_091321-3
Sep 13, 2021
350000 EQUIPMENT
My Communication for Detroit Connect Over the Air Issue Update. This is an update for the previously communicated Over the Air functionality issue on CTP1s. We are currently testing a solution for the issue that is affecting these CTP1 tele
CALFTL54-019
Sep 7, 2021
270000 LANE DEPARTURE
Freightliner Customer Advisory Letter for Enabling the MPC01T Camera Unplugged Fault Code.
CALFTL54-019
Sep 7, 2021
260000 FORWARD COLLISION AVOIDANCE
Freightliner Customer Advisory Letter for Enabling the MPC01T Camera Unplugged Fault Code.
CALFTL54-019
Sep 7, 2021
350000 EQUIPMENT
Freightliner Customer Advisory Letter for Enabling the MPC01T Camera Unplugged Fault Code.
CALFTL54-018
Aug 25, 2021
110000 ELECTRICAL SYSTEM
Customer Advisory Letter for New Cascadia Aluminum Battery Cable Replacement. This customer advisory letter is intended to provide parts for inspection by DTNA Engineering to finalize a technical solution for an upcoming recall: FL893/NHTSA
SF622
Aug 24, 2021
030000 SERVICE BRAKES, HYDRAULIC
Revised Field Service Campaign for Cascadia/49X ABS MBSP+ Controller Software Update. REVISION: The work instructions have been revised. Certain vehicles have a WABCO Anti-Lock Braking System (ABS) controller that logs excessive 629-11 faul
ICI21-027
Aug 24, 2021
030000 SERVICE BRAKES, HYDRAULIC
Important Campaign Information Letter for SF622 ??A?A? Campaign Revision/Reactivation. This letter is to inform you that the work instructions for Field Service Campaign SF622, Cascadia/49X ABS MBSP+ Controller Software Update have been rev
SS3085FTL-2021
Aug 19, 2021
350000 EQUIPMENT
Service Solution for Cummins PTO functionality error software level 81Z-006. Cascadia/Western Star 49X with Cummins engines combined with software level 81Z-006. A programming bug in the central gateway (CGW) for software level 81Z-006 will
SB54-345
Aug 18, 2021
100000 POWER TRAIN
Freightliner Service Bulletin for Detroit New Final Drive (NFD) Rear Axle Temperature Parameters. Some New Cascadia trucks equipped with Detroit Diesel New Final Drive (NFD) axles have a high temperature warning parameter. The warning is se
SS1034216
Aug 10, 2021
260000 FORWARD COLLISION AVOIDANCE
Service Solution for Detroit Assurance Radar Front End Shipping Label. It has been reported that in some cases shipping labels may have been affixed to the inside center of the front cover on aftermarket parts. The shipping label has since
SB54-347
Jul 22, 2021
130000 VISIBILITY
Freightliner Service Bulletin for Rain Sensor not Detecting Material on the Windshield. The rain light sensor (RLS) requires proper mounting and clear windshield visibility for auto wipe to function properly. It is always recommended when c
SS2083FTL2021
Jul 16, 2021
020000 SUSPENSION
Service Solution for Aero Height Control Interfering with RDF Alignment and 42/523004/13 and 232/524042/9 Active for vehicles equipped with Hadley Smart Valve. The Aerodynamic Height Control feature on the New Cascadia is a feature that rai
SS3082FTL2021
Jul 16, 2021
070000 FUEL SYSTEM, GASOLINE
Service Solution for New Cascadia Fuel Sending Unit Connector Loose.
CALFTL91-002
Jul 15, 2021
220000 SEATS
Customer Advisory Letter for Replacement of Sears Driver Seat Metal Mounting Clip to Eliminate Seat Sensor Chaffing Issue. The seat sensor harness on New Cascadia vehicles ordered with a Sears driver seat (sales code 756-1H2) may experience
SS3081FTL2021
Jul 14, 2021
270000 LANE DEPARTURE
Service Solution for VRDU Fault Code 232/524000/19and 232/524049/19 a?? ECU CPC Data Error. This VRDU code typically sets after the VRDU gets reprogrammed and parameters to clear out. To prevent this from happening in the future, follow the
SS3081FTL2021
Jul 14, 2021
260000 FORWARD COLLISION AVOIDANCE
Service Solution for VRDU Fault Code 232/524000/19and 232/524049/19 a?? ECU CPC Data Error. This VRDU code typically sets after the VRDU gets reprogrammed and parameters to clear out. To prevent this from happening in the future, follow the
CALFTL60-004
Jun 24, 2021
130000 VISIBILITY
Customer Advisory Letter for P4 cab mirror line of sight.
CALFTL60-004
Jun 24, 2021
160000 STRUCTURE
Customer Advisory Letter for P4 cab mirror line of sight.
SF622
Jun 22, 2021
030000 SERVICE BRAKES, HYDRAULIC
Field Service Campaign for Cascadia/49X ABS MBSP+ Controller Software Update. Certain vehicles have a WABCO Anti-Lock Braking System (ABS) controller that logs excessive 629-11 fault codes which subsequently lead to additional downstream fa
SB54-344
Jun 2, 2021
260000 FORWARD COLLISION AVOIDANCE
Freightliner Service Bulletin for Detroit Assurance 4.0 Software v20.05. Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when a v
SB54-334
Jun 1, 2021
260000 FORWARD COLLISION AVOIDANCE
Freightliner Service Bulletin for Detroit Assurance 4.0 Software v20.05. New Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when
SB54-334
Jun 1, 2021
060000 ENGINE AND ENGINE COOLING
Freightliner Service Bulletin for Detroit Assurance 4.0 Software v20.05. New Cascadia trucks built from January 1, 2017 through September 9, 2019 and equipped with Detroit Assurance correctly initiate an active brake assist (ABA) event when
TechTalk28312
May 25, 2021
060000 ENGINE AND ENGINE COOLING
Tech Talk discussion on GHG17 engine brakes kicking out during regen.
TechTalk566923
May 20, 2021
110000 ELECTRICAL SYSTEM
Tech Talk Discussion P4 Manual Fan Switch
CALFTL42-004
May 12, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
CALFTL42-004
May 12, 2021
350000 EQUIPMENT
Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
CALFTL42-004
May 12, 2021
030000 SERVICE BRAKES, HYDRAULIC
Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
CALFTL42-004
May 12, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Customer Advisory Letter for Drive Axle Drum Brake S-Cam U-Bolt Replacement.
SB60-175
Apr 27, 2021
130000 VISIBILITY
Freightliner Service Bulletin for Auxiliary Mirror Vibration. Cascadia trucks built from January 1, 2017 through June 16, 2020 may be equipped with auxiliary mirrors that vibrate or wobble. A service kit (part number 22-77791-500) is availa
Showing 100 of 1,006 bulletins.
NHTSA Safety Investigations, FREIGHTLINER CASCADIA
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
EA25006
Opened: Oct 23, 2025
Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that acti... Read more
PE23010
Opened: May 26, 2023 , Closed: Oct 23, 2025
Automatic Emergency Braking Errors
On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that acti... Read more
PE21004
Opened: Feb 25, 2021 , Closed: Jan 14, 2025
Engine Electrical Wiring Harness Chafe
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate reports of engine electrical wiring harness chafe on the subject vehicles.ODI analysis found thousands of unique harness part numbers, spanning the two generations of vehicle chassis assembled at multiple veh... Read more
PE21006
Opened: Feb 25, 2021 , Closed: Jul 16, 2021
Halogen Headlights May Cause Fires
In its process for evaluating Early Warning Reporting data, the Office of Defects Investigation (ODI) found twenty-four (24) field reports involving headlight fires on Freightliner Cascadia trucks, model years 2017 and newer produced by the vehicle manufacturer, Daimler Trucks North America (DTNA). ... Read more
RQ20001
Opened: Aug 31, 2020 , Closed: Jun 26, 2025
SAM Cab Water Intrusion
On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and th... Read more
PE20006
Opened: May 1, 2020 , Closed: Mar 27, 2024
Intermittent Loss of Power Steering Assist
On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The in... Read more
PE18004
Opened: Apr 23, 2018 , Closed: Nov 22, 2020
PNDB Electrical Power Distribution
On April 23, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE18-004) to investigate certain alleged defects affecting the Powernet Distribution Box (PNDB) and associated wiring on certain model year (MY) 2011-2016 Freightliner Cascadia (P3 platform) truck tracto... Read more
RQ17008
Opened: Sep 18, 2017 , Closed: Jul 31, 2018
RQ17 - 008 Closing
On February 26, 2016, Bergstrom Inc. notified NHTSA of a safety defect in approximately 10,819 of its ParkSmart auxiliary electrical temperature management units. These units were installed on Freightliner Cascadia Class 8 trucks that may overheat due to high resistance, resulting in possible fires.... Read more
EA17001
Opened: Apr 3, 2017 , Closed: Apr 8, 2020
Windshield Wiper Motor Failure
On April 3, 2017, the Office of Defects investigation (ODI) opened Engineering Analysis (EA17-001) as an upgrade to a Preliminary Analysis (PE16-005). The investigation focused on alleged windshield wiper failures on 2015-2016 MY Freightliner Cascadia trucks. ODI received Early Warning Reporting (EW... Read more
RQ17001
Opened: Apr 3, 2017 , Closed: Dec 25, 2017
Steering Arm Capscrew Failures
The Office of Defects Investigation (ODI) opened this investigation based on one (1) Vehicle Owner Questionnaire (VOQ) and associated Police Accident Report (PAR) that described a crash where the vehicle had a separated steering linkage at one wheel-end as the result of lower steering arm capscrew f... Read more
PE16005
Opened: Apr 13, 2016 , Closed: Apr 24, 2017
Wiper Motor Failure
On April 13, 2016, the Office of Defects investigation (ODI) opened this Preliminary Evaluation on 2015-2016 MY Freightliner Cascadia trucks, alleging windshield wiper motor failures. The investigation was opened based on EWR field reports describing windshield wipers that intermittently failed to o... Read more
PE11012
Opened: Apr 15, 2011 , Closed: Jun 27, 2011
Fontaine Ultra LT 5th Wheel False Latch
DTNA submitted a 573 Recall notice (11V-289) prior to the IR response date and therefore was granted permission to forgo submission of the IR response.Freightliner reported that Fontaine's TSB issued in March had resulted in the remedy of 55 percent of all subject vehicles with an additional 33% sch... Read more
PE09040
Opened: Aug 31, 2009 , Closed: Nov 19, 2009
RACK AND PINION FAILURE
A CONSUMER COMPLAINT WAS FILED WITH THE AGENCY ON AUGUST 22, 2009, BY AN INDEPENDENT CONTRACTOR LEASING A 2009 FREIGHTLINER CASCADIA.THE COMPLAINT ALLEGES THAT IN APRIL OF 2009 AT APPROXIMATELY 50,000 MILES HE EXPERIENCED A SEAL RUPTURE IN THE RACK AND PINION ASSEMBLY.A NEW SEAL WAS INSTALLED AND AT... Read more
FREIGHTLINER CASCADIA - All Years Overview
Complete safety history for the FREIGHTLINER CASCADIA across all model years (2002, 2026).
360
Total Recalls
398
Total Complaints
13
Investigations
30
Reported Crashes
28
Reported Fires
12
Reported Deaths
FREIGHTLINER CASCADIA - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.
| Year | Recalls | Complaints | |
|---|---|---|---|
| 2026 | 3 | 2 | View |
| 2025 | 8 | 1 | View |
| 2024 | 2 | 27 | View |
| 2023 | 6 | 18 | View |
| 2022 | 18 | 21 | View |
| 2021 | 20 | 24 | View |
| 2020 | 20 | 47 | View |
| 2019 (current) | 29 | 53 | |
| 2018 | 26 | 19 | View |
| 2017 | 20 | 11 | View |
| 2016 | 12 | 22 | View |
| 2015 | 18 | 22 | View |
| 2014 | 21 | 20 | View |
| 2013 | 19 | 7 | View |
| 2012 | 19 | 27 | View |
| 2011 | 23 | 22 | View |
| 2010 | 23 | 18 | View |
| 2009 | 24 | 24 | View |
| 2008 | 22 | 9 | View |
| 2007 | 12 | 1 | View |
| 2006 | 8 | 2 | View |
| 2005 | 3 | 1 | View |
| 2004 | 2 | 0 | View |
| 2003 | 1 | 0 | View |
| 2002 | 1 | 0 | View |