2023 FREIGHTLINER CASCADIA

6 recalls, 18 complaints - 56 TSBs

ELECTRONIC STABILITY CONTROL (ESC)

Defect Description

Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and t... Read more

Consequence

Understeering during a J-turn may increase the risk of a crash.

Remedy

DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

266 vehicles affected

Manufacturer: Daimler Trucks North America, LLC

STEERING:LINKAGES:TIE ROD ASSEMBLY

Defect Description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 49... Read more

Consequence

A detached steering arm can result in a sudden loss of steering control, increasing the risk of a crash.

Remedy

DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

306 vehicles affected

Manufacturer: Daimler Trucks North America, LLC

SERVICE BRAKES, AIR:ANTILOCK:MODULATOR

Defect Description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side du... Read more

Consequence

Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owne... Read more

70,167 vehicles affected

Manufacturer: Daimler Trucks North America, LLC

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Defect Description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on th... Read more

Consequence

Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.

Remedy

219,390 vehicles affected

Manufacturer: Daimler Trucks North America, LLC

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Defect Description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an in... Read more

Consequence

Unexpected engine shut down can increase the risk of a crash.

Remedy

Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.

1,375 vehicles affected

Manufacturer: Daimler Trucks North America, LLC

STEERING

Defect Description

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Freightliner (FCCC) MT45, MT45G and 2022-2023 Freightliner Cascadia vehicles. The steering gears may have been incorrectly assembled, which can cause the gear to fracture.

Consequence

A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.

Remedy

Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed December 28,2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-938.

5,768 vehicles affected

Manufacturer: Daimler Trucks North America, LLC

Complaint Statistics

18 total complaints

Top Reported Components

Component	Complaints
UNKNOWN OR OTHER	3
EXTERIOR LIGHTING	3
ELECTRICAL SYSTEM	3
ENGINE	3
FUEL/PROPULSION SYSTEM	3
VISIBILITY/WIPER	1
STEERING	1
VEHICLE SPEED CONTROL	1

Incident date: Mar 29, 1974

Vehicle is experiencing sudden loss of drive power without warning. There is no error code, nor dashboard indicator (check Eng, etc.). It suddenly just loses power - engine still running. This loss of motive-power safety condition is identical to the fuel pump cavitation issue, consistent with the... Read more

Incident date: Jul 15, 2025

I have had multiple occurrences where as I'm accelerating into a turn at normal /slow speeds the traction control activates and my vehicle almost comes to a stop almost causing an accident with the vehicles behind me. This was on dry pavement and not heavy acceleration so the traction system should... Read more

Incident date: Apr 3, 2025

I was driving at 65 mph (legal speed limit on Express Lanes) and entire front console went black. I was on Bluetooth call which dropped. I could not see speedometer or any of the gauges on the dashboard and could not see any of the radio/entertainment options. Everything was jet black. I pulled ove... Read more

Incident date: Apr 3, 2025

Incident date: Jun 13, 2025

99% of the time neither of my back doors will lock or unlock when I either push the key fob or press the door unlock button inside the car. And for the past few days my front driver side door is doing the same thing. It’s a big safety hazard because I have a [XXX] daughter and if we get in an acc... Read more

Incident date: May 23, 2024

News Channel Update | Warranty Mercedes-Benz USA, LLC A Mercedes-Benz AG Company One Mercedes-Benz Drive Sandy Springs, GA 30328 770.705.0600 IMPORTANT EXTENDED WARRANTY INFORMATION Mercedes-Benz AG (“MBAG”), the manufacturer of Mercedes-Benz vehicles, has determined that on certain Model ... Read more

Incident date: Oct 29, 2024

The contact owns a 2012 Ford Fusion Hybrid. While the contact’s daughter was operating the vehicle, the steering wheel was very difficult to turn in either direction, with the message "Power Steering Malfunction" displayed. The vehicle was towed to the local dealer who diagnosed that the steering ... Read more

Incident date: May 25, 2024

The contact's friend owns a 2017 Ford Edge. The contact stated that while driving 35-45 MPH, the engine light illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the engine block was cracked. The vehicle was taken to another local dealer, Riverside Ford of Tulsa (745 ... Read more

Incident date: May 25, 2024

Gas tank is leaking. According to the records the service recall has been repaired (via a previous owner). However, what started out as fumes is now definitely a leak and the dealership will not repair under the recall a second time.

Incident date: Jul 31, 2023

For the past year, when I place the car in reverse the backup camera shows a reverse image. Items on the left appear on the camera as being on the right, and visa-versa. The first time it occurred I backed into a ditch. This occurs nine out of ten times. The hazard to pedestrians and chance of an ac... Read more

Incident date: Jul 31, 2023

Headlights failed. Replaced light bulbs several times. The ballasts are not fogged but light is all diffracted. Very unsafe to drive. I have been dealing with the issues for years. I took the car to the dealer and their solution was aftermarket lights!

Incident date: Dec 4, 2023

Engine bypass valve sensor is faulty. Many users have reported this past 40k miles on RAV4 2019-2021

Incident date: Jul 28, 2023

REGARDING: 2015 FORD F150 WITH 20,000 ORIGINAL MILES ON IT. -Made 1st report with NHTSA.gov as well as Ford.com back in June 2023 about the vehicle throwing codes for anti-lock brake system and communication loss of ECM/PCM. As well as, the system NOT ALLOWING the brand new battery to ever be fully... Read more

Incident date: Jul 28, 2023

The high beam does not work even after bulb replacement on the 2019 Elantra(the low beams work just fine). A sound of an actuator trying to work is heard coming from the engine with a slight flicker of light but no successful high beam is shown after engaging the high beam actuator on the wheel. Thi... Read more

Incident date: Feb 15, 2023

The contact owns a 2003 Mercury Grand Marquis. The contact stated while driving 75 MPH at night, the brake lights, headlights, and taillights failed to illuminate as needed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the lighting contr... Read more

Incident date: Jan 27, 2023

Rear camera has stopped working. There was a recall for 2017 - 2019 Honda Ridgelines, currently does not include 2020. My mileage is 39600 and was told not covered. They apparently have not fixed the problem and it needs to include 2020’s as well.

Incident date: Jan 27, 2023

Technical Service Bulletins, 2023 FREIGHTLINER CASCADIA

56 manufacturer communications from 45 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
350000 EQUIPMENT	16
110000 ELECTRICAL SYSTEM	8
060000 ENGINE AND ENGINE COOLING	7
130000 VISIBILITY	5
100000 POWER TRAIN	4
180000 VEHICLE SPEED CONTROL	4
160000 STRUCTURE	4
070000 FUEL SYSTEM, GASOLINE	2

060000 ENGINE AND ENGINE COOLING

Service Solution for DEF Pump Wiring for Cummins CM2450 Engine Controller

100000 POWER TRAIN

Service Solution for J1939 CAN issues for vehicles equipped with Bendix Side Radar with expanded field of view

060000 ENGINE AND ENGINE COOLING

Service Solution for J1939 CAN issues for vehicles equipped with Bendix Side Radar with expanded field of view

060000 ENGINE AND ENGINE COOLING

Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update

350000 EQUIPMENT

Field Service Campaign for Common Telematics Platform (CTP) Installation and Initialization

060000 ENGINE AND ENGINE COOLING

Technical Service Bulletin for Off-Road/Low Traction Throttle Parameter Update

350000 EQUIPMENT

Field Service Campaign for Common Telematics Platform

350000 EQUIPMENT

Important Campaign Information Letter for SF665 - Campaign Reactivated

110000 ELECTRICAL SYSTEM

Revised Field Service Campaign for Common Telematics Platform Software Update

350000 EQUIPMENT

Revised Field Service Campaign for Common Telematics Platform Software Update

350000 EQUIPMENT

Important Campaign Information Letter for SF665 - Campaign Suspended

350000 EQUIPMENT

Field Service Campaign for Common Telematics Platform

030000 SERVICE BRAKES, HYDRAULIC

Customer Advisory Letter for 6-Inch Slack Adjusters Causing the Brakes to Over-Adjust and Drag

350000 EQUIPMENT

Service Bulletin for Relocating the Bluetooth Microphone

160000 STRUCTURE

Revised Service Bulletin for Cab Isolator for Trucks Domiciled in Mexico

210000 TRAILER HITCHES

Service Solution for P4 New Cascadia Web Mounted 5th Wheel Ramps

160000 STRUCTURE

Revised Freightliner Service Bulletin for Cab Isolator for Trucks Operating in Extreme Conditions. Description of Revisions: This bulletin replaces the version dated June 2023. The title has been updated.

060000 ENGINE AND ENGINE COOLING

Customer Advisory Letter for Towing Related to Low Coolant Faults

200000 WHEELS

Freightliner Service Bulletin for Tire Pressure Monitoring System (TPMS) ECU Relocation and Antenna Addition

160000 STRUCTURE

Freightliner Parts Bulletin for Aero Bumper Air Dam Part Supersession

130000 VISIBILITY

Field Service Campaign for Auxiliary Heater

350000 EQUIPMENT

Field Service Campaign for Auxiliary Heater

160000 STRUCTURE

Customer Advisory Letter for Center Drive Wheel Fairing Frame Rail Support Bracket Inspection

070000 FUEL SYSTEM, GASOLINE

Service Solution for Cascadia Detroit FWS Serviceability

350000 EQUIPMENT

Customer Advisory Letter for Bendix Blind Spotter Sensor Installation

110000 ELECTRICAL SYSTEM

Field Service Campaign for Common Telematics Platform Software Update

350000 EQUIPMENT

Field Service Campaign for Common Telematics Platform Software Update

100000 POWER TRAIN

Customer Advisory Letter for Porosity in Drive Shaft Cover of DT12

180000 VEHICLE SPEED CONTROL

Revised Freightliner and Western Star Field Service Campaign for Freightliner and Western Star Trucks with Cummins Engines, Cruise Control Indicator Light

110000 ELECTRICAL SYSTEM

Customer Advisory Letter for Low Voltage (LV) Battery Maintenance

180000 VEHICLE SPEED CONTROL

Revised Field Service Campaign for Freightliner & Western Star Trucks with Cummins Engines - Cruise Control Indicator Light

060000 ENGINE AND ENGINE COOLING

Revised Customer Advisory Letter for New Cascadia Vehicles Equipped with Cummins Engines - Inspection for Properly Torqued Engine Mounting Bolts

350000 EQUIPMENT

Field Service Campaign for Cascadia Power Takeoff Switch Indicator

110000 ELECTRICAL SYSTEM

Field Service Campaign for Cascadia Power Takeoff Switch Indicator

060000 ENGINE AND ENGINE COOLING

Customer Advisory Letter for Certain New Cascadia Vehicles Equipped with Cummins Engines. Inspection for Properly Torqued Engine Mounting Bolts

110000 ELECTRICAL SYSTEM

Customer Advisory Letter for Early-Production eCascadia Vehicles Ordered with Sales Data Code 7AF-002 HV DC Only Charging Option CCS1 with Dual Port 270kW Maximum. The vehicle(s) are equipped with two charging ports, but the software and ha

180000 VEHICLE SPEED CONTROL

Field Service Campaign for Freightliner and Western Star Trucks w Cummins Engines - Cruise Control Indicator Light

350000 EQUIPMENT

Customer Advisory Letter for New Cascadia Active Side Extender Demo Unit - Parameter Error.

270000 LANE DEPARTURE

Service Solution for Detroit Side Object Detection Harness Rub-Chafe on Bracket

350000 EQUIPMENT

My Communications for Cascadia Base Model Standard Changes for Canadian Customers. Last year Freightliner instituted changes outlined below regarding steps necessary to maintain GHG Phase II compliance. As we continue to review our standing

350000 EQUIPMENT

Service Solution for Calendar Year 2022 Espar D2 and D4 Heater Shortages. Eberspacher has experienced ongoing shortages of the microprocessor that is used in the controller board for many different Espar heaters, including the D2 and D4 Air

180000 VEHICLE SPEED CONTROL

Service Solution for New Cascadia Low PowerComplaint. When additional floor heat insulation is ordered, the throttle pedal in some cases (when the throttle is fully depressed) may not reach 100% (full throttle). This can also occur if after

100000 POWER TRAIN

Freightliner Service Bulletin for Resetting the Maintenance System for DT12 Oil Changes. This service bulletin describes required maintenance system parameter changes that apply to New Cascadia vehicles with Detroit DT12 transmissions used

350000 EQUIPMENT

Service Solution for MS01T Maintenance System FaultCode Diagnosis

350000 EQUIPMENT

Service Solution for New Cascadia Replacing Common Telematics Platform (CTP) 1 With a CTP2

100000 POWER TRAIN

Customer Advisory Letter for DT12 Transmissions with Dual Customer-Installed PTO Wiring Update

110000 ELECTRICAL SYSTEM

Revised Freightliner Service Bulletin for CPC5 Internal Fuses. Description of Revisions: This bulletin replaces the version dated 05/09/2022. The part number for the CPC5 module has been updated.

110000 ELECTRICAL SYSTEM

Updated Service Solution for New CPC5 Functionality Difference. UPDATED PART NUMBER LIST as of July 13 2022. This solution does not apply to any other CPC5 part number, and does not apply to Business Class M2, 108SD, 114SD, or 122SD vehicle

130000 VISIBILITY

Main Mirror Arm Covers Loose - Falling Off. Lower arm covers designs have clips that hold the cover on but over time the clips can fail and allow the covers to become loose or fall off.

130000 VISIBILITY

My Communications for Continued Espar Heater Shortages - FTL219

130000 VISIBILITY

Revised Freightliner Service Bulletin for HVAC Software Updates. Description of Revisions: This bulletin replaces the version dated 06/21/2022. Formatting errors have been corrected.

130000 VISIBILITY

Freightliner Service Bulletin for HVAC Software Updates

070000 FUEL SYSTEM, GASOLINE

Service Solution for 100/120/130 Gallons Fuel Tanks interference/rubbing with fairing bracket.

110000 ELECTRICAL SYSTEM

Freightliner Service Bulletin for CPC5 Internal Fuses. Due to a global supply shortage of circuit protection microchips, the CPC5 module (A 055 446 40 02) was redesigned to eliminate the circuit protection microchip. The new CPC5 module use

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ABS Light illuminating in the ICU.

117000 ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ICUC Bulb check function.

NHTSA Safety Investigations, FREIGHTLINER CASCADIA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

EA, Open , Model Year: 2017

Automatic Emergency Braking Errors

On May 26, 2023, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE23010) to assess reports of false positive activation of the Automatic Emergency Braking (AEB) system in model year (MY) 2017-2022 Daimler Trucks North America (DTNA) vehicles. The reports alleged that acti... Read more

PE, Closed , Model Year: 2017

Automatic Emergency Braking Errors

PE, Closed , Model Year: 2017

Engine Electrical Wiring Harness Chafe

The Office of Defects Investigation (ODI) opened this Preliminary Evaluation to investigate reports of engine electrical wiring harness chafe on the subject vehicles.ODI analysis found thousands of unique harness part numbers, spanning the two generations of vehicle chassis assembled at multiple veh... icle assembly plants in two different countries, with multiple sub-models, incorporating over thirty powertrain choices.Each wiring harness could contain several dozen individual wires for power, ground and communication purposes depending on the multitude of equipment options available for custom vehicle configuration. ODI identified three primary areas where a wiring harness bundle may chafe: the air compressor support bracket, the transmission case, or the coolant surge tank. In each case, the root cause was some combination of inadequate design clearance, installation variability and relative motion between the wiring harness and the point of contact, such as from vibration. The chafing could result in a range of consequences from none to various diagnostic fault codes, telltale illumination, driver warning center messages, erratic electrical component operation, difficult or no engine start condition, engine de-rate (power reduction), engine shut down, inoperative transmission gear selection, or an unexpected shift to neutral.These potential consequences vary depending on the specific damaged wire in the harness and the exact failure mode, such as intermittent short circuit to ground or open circuit. Generally, the chafing resulted in a progressive series of driver warnings with high levels of detectability over the course of several days and ignition cycles. Drivers usually heed warnings before an engine shutdown condition occurs and the driver may override an engine shutdown countdown timer using the override switch. If the driver allows the shutdown event to occur, the engine can almost always be immediately restarted. Incident rates for an engine shutdown with no warning or a transmission shift to neutral while driving are both very low. ODI received one complaint (NHTSA ID Number 11366557) from a fleet mechanic, who reported in a subsequent interview that he repaired at least six subject vehicles that experienced the alleged defect condition. However, there have been no new Vehicle Owner Questionnaire complaints received by ODI since opening this investigation, and there are no known crashes, fires or thermal events, or injuries or deaths related to the alleged defect. Accordingly, no safety-related defect trend has been identified. Based on available information, this investigation is closed.The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI report cited in the Closing Resume ODI Report Identification Numbers document, go to NHTSA.gov.Read more

PE, Closed , Model Year: 2018

Halogen Headlights May Cause Fires

In its process for evaluating Early Warning Reporting data, the Office of Defects Investigation (ODI) found twenty-four (24) field reports involving headlight fires on Freightliner Cascadia trucks, model years 2017 and newer produced by the vehicle manufacturer, Daimler Trucks North America (DTNA). ... Read more

RQ, Closed , Model Year: 2007

SAM Cab Water Intrusion

On August 31, 2020, the Office of Defects Investigation (ODI) opened a recall query, RQ20001, to investigate the allegations of water intrusion into the truck cab signal-detect and activation module (SAM cab).The investigation further evaluated the effectiveness of the original recall remedy, and th... Read more

PE, Closed , Model Year: 2015

Intermittent Loss of Power Steering Assist

On May 1, 2020, the Office of Defects Investigation (ODI) opened PE20006 to investigate complaints of intermittent loss of power steering assist in Daimler Truck North America (DTNA), Volvo Trucks of North America (Volvo) and PACCAR vehicles equipped with a ZF/TRW (TRW) THP60 steering gear. The in... Read more

PE, Closed , Model Year: 2011

PNDB Electrical Power Distribution

On April 23, 2018, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation (PE18-004) to investigate certain alleged defects affecting the Powernet Distribution Box (PNDB) and associated wiring on certain model year (MY) 2011-2016 Freightliner Cascadia (P3 platform) truck tracto... rs that may result in disruption or loss of electrical power to the PNDB itself and other electrical circuits, thermal events, and/or vehicle fires.On May 7, 2018, ODI sent an Information Request (IR) letter to Daimler Trucks North America LLC (DTNA). On June 19, 2018, ODI received an IR response from DTNA that included vehicle production, consumer complaint, field report, warranty, manufacturer actions, changes and other data related to the alleged defects. On April 8, 2019, ODI received a supplemental IR response from DTNA that included their assessment of the alleged defects. Furthermore, ODI engaged in discussions with the manufacturer about the alleged defects on multiple occasions during the course of this investigation. ODI analysis of all available data indicates there is not an apparent defect trend. The most recent field report data reviewed was from 2017Q1 and the most recent complaint data was received by ODI in 2019Q1. The complaint rate is low. Most warranty claims occurred early in the vehicles' service life, and with the newest of the subject vehicles being over four years old, they are all now beyond that point. The warranty claim rates for loose input or output terminals (0.16%), loose fuses (0.25%), PNDB power (B+) supply cable corrosion or improper PNDB power (B+) supply cable routing and/ or securement (0.00%) are all low.The most serious consequence in the warranty claim data alleged engine shutoff with a vehicle in motion. While some vehicles did experience a loss of electrical power resulting in loss of motive power with no immediate restart capability, the bulk of the warranty claims were for vehicles equipped with an optional cab power disconnect switch solenoid with an automatic reset feature that may exhibit a brief, intermittent loss of power. If the input and output voltages differ by an unacceptable amount, potentially due to foreign object debris or corrosion on the solenoid's contacts, the PNDB senses the difference and enters an auto-reset mode in an attempt to correct the condition. The internal contacts open for one second, stopping the flow of electricity, and then close, restoring the flow for two seconds. This cycle is repeated for up to five times; after a maximum of thirteen seconds, the PNDB defaults to the on position and electrical power is restored. This condition exhibits a transient loss of power but it does not cause any permanent engine disablement. As a precaution, the solenoid-equipped PNDB part was modified in August 2017 to eliminate the auto-reset feature. Since 2010, there has been only 1 report of vehicle fire and zero reports of crash, injury or death. Accordingly, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that no safety-related defect exists. The agency reserves the right to take further action if warranted by the circumstances.Read more

RQ, Closed , Model Year: 2014

RQ17 - 008 Closing

On February 26, 2016, Bergstrom Inc. notified NHTSA of a safety defect in approximately 10,819 of its ParkSmart auxiliary electrical temperature management units. These units were installed on Freightliner Cascadia Class 8 trucks that may overheat due to high resistance, resulting in possible fires.... One of the contributing factors which led to this recall was a plastic vented cap covering the compressor connectors allowing increased flow of air to the overheated connectors, which increased the risk of a fire.ParkSmart units equipped with non-vented caps, according to Bergstrom, were not affected. See Bergstrom recall 16E-017.On March 7, 2016, Daimler Trucks North America (DTNA), the parent company of Freightliner, filed its corresponding defect decision as to the impacted Freightliner trucks.DTNA identified 8,865 model year 2015-2016 Freightliner Cascadia trucks installed with the ParkSmart units.On September 18, 2017, the Recall Management Division (RMD), opened this investigation to resolve the discrepancy between the larger number of units Bergstrom recalled with the smaller number of trucks DTNA identified as impacted, and to pursue additional recall actions as needed. RMD issued an information request to DTNA on Oct. 26, 2017 inquiring about the discrepancy, as well as field experience information.DTNA filed several responses of different dates that provided shipping and distribution information as well as field reports.DTNA explained that their recalled population was comprised only of vehicles they had produced for the U.S. market.They identified that 1,282 vehicles were produced for the Canadian market, and 122 vehicles for the Mexican market.DTNA said that the remaining balance of parts were likely supplied to parts depots for service (service loops) for other purchasers, such as Freightliner dealers sourcing custom vehicle requests. RMD also requested and reviewed shipping and distribution materials from Bergstrom. These materials identified Park Smart units intended for MY 2014 Cascadia trucks (e.g., vehicles outside the DTNA recall population).RMD confirmed with DTNA that the MY 2014 trucks had the non-vented cap design used on them and so were properly excluded from the recall population.In addition to collecting information and documentation from the involved companies, ODI reviewed early warning reporting information. This search identified nine reports of thermal events. All events, however, occurred on MY 2014 Cascadia trucks that, for reasons explained above, were not part of the DTNA recall and the event linked to other causes. In view of the information available to it at this time, RMD is satisfied that the scope of the DTNA recall is adequate.Accordingly, this RQ is closed.Read more

EA, Closed , Model Year: 2015

Windshield Wiper Motor Failure

On April 3, 2017, the Office of Defects investigation (ODI) opened Engineering Analysis (EA17-001) as an upgrade to a Preliminary Analysis (PE16-005). The investigation focused on alleged windshield wiper failures on 2015-2016 MY Freightliner Cascadia trucks. ODI received Early Warning Reporting (EW... Read more

RQ, Closed , Model Year: 2016

Steering Arm Capscrew Failures

The Office of Defects Investigation (ODI) opened this investigation based on one (1) Vehicle Owner Questionnaire (VOQ) and associated Police Accident Report (PAR) that described a crash where the vehicle had a separated steering linkage at one wheel-end as the result of lower steering arm capscrew f... ailures.It was unknown at the time whether the separation caused the crash or was the result of the crash.Recall 15V-613 corrected an under-torque issue in upper steering arm capscrews on these vehicles.ODI opened this Recall Query to assess the scope and remedy of the 15V-613 recall.ODI collected the front axle from the crash vehicle for inspection and sent an Information Request Letter (IR) to Daimler Trucks North America (DTNA).The Vehicle Research and Test Center (VRTC) analyzed the crash truck's front axle.Based on the fracture surfaces of the capscrews and numerous witness marks on the tires, wheels, and vehicle, VRTC determined that the steering linkage separated due to the crash and was not the cause of the crash.However, VRTC noted that the capscrews on the opposite wheel end were at a much lower torque value than specified by the manufacturer.In DTNA's IR response, they reported one additional crash where a separated steering linkage was observed.DTNA determined the separation was the result of the crash and not the cause of the crash.DTNA had no complaints and all warranty reports were related to the upper steering knuckles and recall 15V-613.During the investigation ODI received one crash report from a transportation investigator retained by a fleet which involved a similar vehicle and alleged defect.The steering linkage was observed to have separated at the lower knuckle arm capscrews on the driver's side.The passenger side capscrews were found to be at a lower torque value than specified.In order to prevent a future assembly defect as identified in recall 15V-613, Detroit Axle, who manufactured the axles in the subject vehicles, made several production process changes to ensure capscrews were properly torqued.On October 14, 2015, the assembly tool was modified to monitor torque and turn of each capscrew.On this date, the tool was also changed to ?Lock on Reject.? If a bolt was not properly torqued the tool would not release until the operator acknowledged and corrected the defect.ODI conduced a roadside inspection study to help explain the low torque observed in the crash vehicle.With the help of the Virginia State Police Motor Carrier Enforcement Division ODI inspected thirty-nine (39) trucks and 156 capscrews over a two day period.No trucks were found to have under-torqued capscrews.ODI included some older trucks outside the scope of this investigation to offer additional time in service.One such truck was twelve (12) years old and had nearly 1 million miles.It too, was within specification.Based on the information collected, this investigation is closed. The agency reserves the right to take further action if warranted.The ODI reports cited above can be reviewed at: http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following complaint identification number: 10926527Read more

PE, Closed , Model Year: 2015

Wiper Motor Failure

On April 13, 2016, the Office of Defects investigation (ODI) opened this Preliminary Evaluation on 2015-2016 MY Freightliner Cascadia trucks, alleging windshield wiper motor failures. The investigation was opened based on EWR field reports describing windshield wipers that intermittently failed to o... Read more

PE, Closed , Model Year: 2011

Fontaine Ultra LT 5th Wheel False Latch

DTNA submitted a 573 Recall notice (11V-289) prior to the IR response date and therefore was granted permission to forgo submission of the IR response.Freightliner reported that Fontaine's TSB issued in March had resulted in the remedy of 55 percent of all subject vehicles with an additional 33% sch... Read more

PE, Closed , Model Year: 2005

RACK AND PINION FAILURE

A CONSUMER COMPLAINT WAS FILED WITH THE AGENCY ON AUGUST 22, 2009, BY AN INDEPENDENT CONTRACTOR LEASING A 2009 FREIGHTLINER CASCADIA.THE COMPLAINT ALLEGES THAT IN APRIL OF 2009 AT APPROXIMATELY 50,000 MILES HE EXPERIENCED A SEAL RUPTURE IN THE RACK AND PINION ASSEMBLY.A NEW SEAL WAS INSTALLED AND AT... Read more

FREIGHTLINER CASCADIA - All Years Overview

Complete safety history for the FREIGHTLINER CASCADIA across all model years (2002, 2026).

360 Total Recalls

398 Total Complaints

13 Investigations

30 Reported Crashes

28 Reported Fires

12 Reported Deaths

FREIGHTLINER CASCADIA - Year by Year

Compare recalls and complaints across model years. Click any year to see full details.

Year	Recalls	Complaints
2026	3	2	View
2025	8	1	View
2024	2	27	View
2023 (current)	6	18
2022	18	21	View
2021	20	24	View
2020	20	47	View
2019	29	53	View
2018	26	19	View
2017	20	11	View
2016	12	22	View
2015	18	22	View
2014	21	20	View
2013	19	7	View
2012	19	27	View
2011	23	22	View
2010	23	18	View
2009	24	24	View
2008	22	9	View
2007	12	1	View
2006	8	2	View
2005	3	1	View
2004	2	0	View
2003	1	0	View
2002	1	0	View

Other FREIGHTLINER Models

Model	Recalls	Complaints
BUSINESS CLASS M2	507	62	View
114SD	349	8	View
SPRINTER 3500	312	31	View
SPRINTER 2500	291	64	View
108SD	212	3	View
SPRINTER 1500	212	0	View
SPRINTER 4500	210	2	View
COLUMBIA	203	110	View

Vehicle Safety

Consumer Safety

Infrastructure

Public Health

2023 FREIGHTLINER CASCADIA

Complaint Statistics

Top Reported Components

Technical Service Bulletins, 2023 FREIGHTLINER CASCADIA

Most Affected Components

NHTSA Safety Investigations, FREIGHTLINER CASCADIA

FREIGHTLINER CASCADIA - All Years Overview

FREIGHTLINER CASCADIA - Year by Year

Other FREIGHTLINER Models