2023 FREIGHTLINER CASCADIA Recalls, Complaints & Safety

ELECTRONIC STABILITY CONTROL (ESC)

Daimler Trucks North America, LLC (DTNA) is recalling certain short wheelbase 2020-2024 Freightliner Cascadia, 2021-2024 Freightliner M2 Business Class, 2022 Western Star 4700, and 2020 Freightliner Classic Cascadia vehicles. The vehicle is equipped with an electronic stability control system and tire combination that may understeer during a J-turn. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 136, "Electronic Stability Control Systems on Heavy Vehicles."

Remedy: DTNA will replace the tires, free of charge. Owner notification letters were mailed June 19, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL971.

266 vehicles affected

ELECTRONIC STABILITY CONTROL (ESC)

266 vehicles affected

ELECTRONIC STABILITY CONTROL (ESC)

266 vehicles affected

ELECTRONIC STABILITY CONTROL (ESC)

266 vehicles affected

ELECTRONIC STABILITY CONTROL (ESC)

266 vehicles affected

ELECTRONIC STABILITY CONTROL (ESC)

266 vehicles affected

STEERING:LINKAGES:TIE ROD ASSEMBLY

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022 FCCC Shuttle Chassis, 2022-2023 FCCC RV Chassis, FCCC Van Chassis, Van Chassis Gas, 2023 Freightliner Cascadia, Freightliner Business Class M2, Thomas Built Bus School Bus Chassis, Western Star 4700, Western Star 47X, Western Star 4900, and Western Star 49X commercial buses. The tie rod may be missing a fastener, allowing the steer arm to detach.

Remedy: DTNA will inspect and repair or replace the tie rod assembly as necessary, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL970.

306 vehicles affected

ELECTRONIC STABILITY CONTROL (ESC)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).

Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.

70,167 vehicles affected

SERVICE BRAKES, AIR:ANTILOCK:MODULATOR

70,167 vehicles affected

SERVICE BRAKES, AIR:ANTILOCK:MODULATOR

Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC) braking event.

Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.

219,390 vehicles affected

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

Remedy: Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.

219,390 vehicles affected

ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE (ECU/ECM)

Daimler Trucks North America, LLC (DTNA) is recalling certain 2023 Freightliner 108SD, 114SD, Business Class M2, Cascadia, 2023 Freightliner FCCC MC, MT45, S2C 106CAB, XCM, S2RV 106CAB, XCR, XCS, and 2023 Western Star 4700, 49X, and 47X vehicles. The engine control module (ECM) may experience an internal short-circuit, which can result in an unexpected engine shut down.

Remedy: Cummins will replace the ECM, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-949.

1,375 vehicles affected

STEERING

Daimler Trucks North America, LLC (DTNA) is recalling certain 2022-2023 Freightliner (FCCC) MT45, MT45G and 2022-2023 Freightliner Cascadia vehicles. The steering gears may have been incorrectly assembled, which can cause the gear to fracture.

Remedy: Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed December 28,2022. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-938.

5,768 vehicles affected

The front sensor is calibrated wrong. It slams my brakes on road if a shadow is in road, bridges, vehicles parked on side of road, and sometimes if another semi passes me it slams the breaks on. It happens if its just raining out not so much winter because snow and ice blocks the sensor. This has also almost caused accidents as well.

while driving a UPS Freightliner truck (Cascadia Vin number [XXX] ) on [XXX] on [XXX] in Charlotte, North Carolina, the tractor brakes locked down causing [XXX] 's arm to jam into shoulder from having all momentum come to abrupt stop causing seatbelt to yank across shoulder ultimately necessitating surgery and putting me out of work for 6 months+ and ongoing INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1 injured

See attached document for complaint

I was north of Louisville Kentucky on [XXX] traveling at 65 mph and I was in the middle lane and the collision lights came on and the truck abruptly started stopping. Luckily no one was on my right side. I made it to the shoulder of the road. Thank God I wasn’t rear ended by anyone and there were three lanes of traffic. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Malfunction check engine lights on and show faults 520349. 14

See attached document for complaint.

Fire

See attached document for complaint

Fire

See attached document for complaint

Fire

The contact owns a 2023 Freightliner Cascadia. The contact stated that while driving at 55 MPH, the steering wheel locked up, the vehicle became uncontrollable, and the vehicle flipped over. The vehicle was uncontrollable. All the warning lights illuminated. A police report was filed. The contact received injuries to her back and was taken by ambulance to a hospital, where medical attention was provided. The airbags deployed. There was an unknown substance leaking from the vehicle. There was no reported fire. The vehicle was towed to an unknown location. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was unknown.

Crash 1 injured

The vehicle does not have the hood rear view convex mirrors.. The hood mirrors are use for rear to side view blind spot that the passenger or driver side mirrors cannot see. For instance entering or crossing a two way divided highway with no traffic lights, the hood mirrors is use to view when entering without on coming vehicle in a blind spot brushing past your engine compartment or passenger side. Also needed for parking towards the blind spot passenger side or docking without a spotter. I noticed there a group of such Freightliner missing the two hood rear view mirrors

Dash light warning lights come on and causes the cruise control to stop working. A total of 6 fault lights comes on and also causes the Adaptive Cruise Control to not work. This is the 3rd Freightliner Cascadia that I have driven in the past 3 and a half years and every single truck has had the same problem. Freightliner has refused to acknowledge that there is a problem. Nobody seems to know what to do to correct the problem. We are owner operators and long haul drivers and needcruise control. Freightliner dealers are almost impossible to get anything repaired because they do not accept appointments and they have so many trucks sitting around waiting for repairs.

While operating the vehicle on an open section of highway I passed under an overpass. The collision mitigation system sounded an audible warning and the vehicle abruptly applied momentary maximum braking. Had another vehicle been behind me It likely would have resulted in a rear end collision.

The CMV was on a straight road on a sunny day approaching a standard railroad crossing, and for no apparent reason the emergency braking system engaged. We have video of this incident from the truck. I tried to download it but your system would not allow the format.