2013 FORD FUSION Recalls, Complaints & Safety

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

Remedy: Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

1,280,726 vehicles affected

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

1,280,726 vehicles affected

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

Remedy: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

2,925,968 vehicles affected

POWER TRAIN:SHIFT LINKAGE/CABLE/ROD

2,925,968 vehicles affected

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Remedy: Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

2,147,323 vehicles affected

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

2,147,323 vehicles affected

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

2,147,323 vehicles affected

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

2,147,323 vehicles affected

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Remedy: Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

116,160 vehicles affected

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

259,182 vehicles affected

POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

Remedy: Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

504,182 vehicles affected

POWER TRAIN:MANUAL TRANSMISSION

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

Remedy: Ford will notify owners, and dealers will update the Focus vehicles with software that detects and prevents prolonged clutch slip, and will replace the clutch, as necessary, free of charge. Owners of Fusion vehicles will have their clutch assembly replaced free of charge. The recall began August 3, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S07.

5,361 vehicles affected

ENGINE AND ENGINE COOLING:ENGINE

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

Remedy: Ford will notify owners, and dealers will install a coolant level sensor and the supporting hardware and software, free of charge. Interim notices informing owners of the safety risk were mailed April 21, 2017. The recall began on January 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S09.

208,584 vehicles affected

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Remedy: Ford will notify owners, and dealers will replace all four door latches, free of charge. The recall began May 1, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

191,432 vehicles affected

SEAT BELTS:FRONT

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

Remedy: Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

603,392 vehicles affected

STEERING:ELECTRIC POWER ASSIST SYSTEM

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

Remedy: Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

487,301 vehicles affected

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Remedy: Ford will notify owners, and dealers will replace all four door latches with an improved part, free of charge. Interim notifications were mailed to owners on June 5, 2015. The recall began on December 18, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S16.

456,440 vehicles affected

AIR BAGS

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

Remedy: Ford will notify owners, and dealers will replace the RCM, free of charge. Parts are not currently available. The recall began on May 26,2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14S21.

746,842 vehicles affected

AIR BAGS:SIDE/WINDOW

746,842 vehicles affected

SEAT BELTS

746,842 vehicles affected

SEATS:FRONT ASSEMBLY:RECLINER

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Remedy: Ford will notify owners, and dealers will replace the seatback, free of charge. The recall began on May 30, 2014. Owners may contact Ford at 1-800-392-3673. Ford's number for this recall is 14C03.

43,135 vehicles affected

STEERING

Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.

Remedy: Ford will notify owners, and dealers will replace the steering gear, free of charge. The recall began on June 17, 2013. Ford's recall number is 13S06. Owners may contact the Ford customer relationship center at 1-866-436-7332.

20 vehicles affected

FUEL SYSTEM, GASOLINE

Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

Remedy: Ford will notify owners, and dealers will replace the fuel delivery module, free of charge. The recall began on July 20, 2013. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332. Ford's recall campaign number is 13S04.

390,783 vehicles affected

ENGINE AND ENGINE COOLING

This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

Remedy: Ford will notify owners, and dealers will inspect the engine for coolant system leaks and reprogram the vehicles powertrain control module and instrument cluster with an updated calibration and overheat strategy software. There will be no charge to owners for this service. Owners were recently notified to contact dealers to arrange for alternative transportation as Ford developed a remedy. Owners will be shortly receiving notifications to contact Ford dealers to schedule the free remedy repair. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

80,057 vehicles affected

EXTERIOR LIGHTING:HEADLIGHTS

Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.

Remedy: Ford will notify owners, and dealers will replace the headlamp assembly. The recall began on December 18, 2012. Owners may contact Ford Motor Company Customer Relationship Center at 1-866-436-7332.

19,158 vehicles affected

Power steering / power steering assist failure. Complete loss of power steering

The steering locked up while driving. I was unable to turn the steering wheel. My self and my brother were in the vehicle. At this time, I am contacting the dealer to look at the unit. It will not turn and is stuck in my driveway. I am being told the electronic steering rack may have failed. Why does this not break way and allow some turning like the old hydraulic models? If I had been driving highway speeds, this would have been a serious accident.

The contact owns a 2013 Ford Fusion. The contact stated that after her daughter had parked and exited the vehicle, she informed her mother that the windshield wipers had failed. An independent mechanic was contacted. The vehicle was taken to an independent mechanic to be diagnosed; however, the diagnostic result was unknown. The vehicle was not repaired. The contact had been using a spray bottle to clear the windshield. The contact related the failure to NHTSA Campaign Number: 26V117000 (VISIBILITY); however, the VIN was not included in the recall. The manufacturer was notified of the failure and opened a case. The contact was referred by the manufacturer to the NHTSA Hotline to report the failure. The failure mileage was 92,000.

The transmission shift cable bushing at the transmission end of the shifter cable has completely degraded and detached, which is a component available for inspection upon request. This failure caused a significant safety risk as the gear shifter inside the cabin moved freely while the transmission remained in its last gear, creating an immediate rollaway risk and preventing the vehicle from being shifted into Park. The safety of others was put at risk because the vehicle could not be secured and could have moved in an unintended direction. This specific problem has been confirmed by a Ford dealership, yet the dealer refused to perform the necessary repair under Recall 22S43 (NHTSA Campaign 22V413), claiming the VIN was not covered despite the vehicle exhibiting the exact failure and being within the recalled model year and assembly plant range. Prior to this total failure, there were no warning lamps or messages, though the instrument cluster occasionally showed a gear position that did not match the physical shifter before the bushing finally disintegrated. The vehicle has not yet been inspected by the manufacturer or insurance representatives.

I own a 2013 Ford Fusion SE with a 1.6L EcoBoost engine. Prior to the incident, the vehicle displayed a “Check Charging System” warning and the engine overheated. After parking the vehicle and shutting it off, a fire started under the hood in the engine compartment. The fire occurred shortly after the overheating warning and while the vehicle was not running. The fire appeared to originate in the engine bay area and caused significant damage. There were no prior accidents or modifications to the vehicle.

Fire

My vehicle has this issue and is not in the recall notice. Due to the on going issue we parked the vehicle and have not drove it. The affected cars have an engine block heater that may crack and develop a coolant leak, causing it to short-circuit when the block heater is plugged in, increasing the risk of fire. Customers with affected vehicle may notice coolant spots on the driveway or garage floor, a loss of cabin heat, overheating, smoking or a warning indicator for low coolant levels. No accident or injury has been reported linked to the malfunction, according to Ford.

1. My car began to produce white smoke after a burning smell. Then caught fire under the hood in engine area. The car is buried in snow/ice, not available to access. 2. The car caught fire. 3. The problem has not been reproduced nor confirmed by anyone (dealer/independent service center) 4. No, due to weather conditions. (Blizzard) 5. Only the burning smell and white smoke.

Fire

The power steering module/rack, passenger side air bag Safety is a risk due to steering not working properly/ seat belt constantly locking Yes Yes others inspected Seat belt sensor has been on several months Service steering assist/Lane keep system malfunction service required and steering assist fault - all came on when it got cold and steering won’t work now

Rear view camera intermittently works. Blackout when reversing. Car is in reverse camera starts then stops

UNKNOWN - I was driving the car on a highway, there were no alerts and my engine light was not on, and my car started smoking and within 5 minutes my car was completely on fire. After the fire was put out, the whole front of the car was gone and then engine looked melted.

Fire

I had multiple electric power steering failures. the first in 2022, and the second in June of 2023. In 2023 we did a complete replacement that cost over $3000.

Vehicle: 2013 Ford Fusion Mileage: ~165,000 miles Issue Type: Engine stalls / loss of power My 2013 Ford Fusion has experienced intermittent engine stalling and hesitation since early ownership. The vehicle will stall or “putter” when slowing down or coming to a stop, often without warning. When this occurs, the engine shuts off and the vehicle must be put into park and restarted. Restarting is sometimes delayed or hesitant. This issue occurs without any warning lights or diagnostic trouble codes appearing on the dashboard, making it difficult for dealerships and mechanics to diagnose. The problem has persisted for years and has occurred multiple times under normal driving conditions. This defect presents a serious safety risk, as the vehicle can lose power unexpectedly while in traffic, at intersections, or during braking. Loss of engine power in these situations creates a high risk of collision. The vehicle has been inspected multiple times, including by dealerships, but the issue could not be identified due to the absence of fault codes. This appears to be a design or component defect that does not reliably trigger diagnostic warnings. I am reporting this as a safety-related defect involving unexpected engine stalling and loss of power. The date I marked you asked below is the most current but as I stated it’s been happening since a month after purchasing the car brand new.

The contact owns a 2013 Ford Fusion. While the contact's wife was driving at an undisclosed speed, the check engine warning light illuminated, and the engine overheated. The contact was informed that there was a burning odor coming from the vehicle. The contact was called for help. The contact arrived at the location and inspected under the hood, and became aware that the coolant level was low. The coolant reservoir was refilled, and the contact became aware that coolant and oil were leaking onto the manifold. The vehicle was driven to the residence with the persistent burning odor. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure but provided no assistance. The contact was advised to bring the vehicle to the dealer for diagnostic testing. The contact referenced an unknown recall with a similar failure; however, the VIN was not under recall. The contact stated that the oil and coolant leaking onto the manifold was a fire hazard. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 190,000.

My transmission failed for the 2nd time, possibly due to the recall involving the bushings. My engine has oil leaking from the head gasket, I read it could be due to the coolant overheating and getting into the engine. My cruise control doesn't work, when i press lower speed it shifts higher and vice versa.

The rear view camera intermittently stops working, giving a message “camera unavailable” in a black screen. This has happened many times during use and caused near misses during vehicle reversing.

The car is experiencing jerks between gear shifts. Almost hit another car due to this car movement when it shifts between gears

A couple of weeks ago My Steering wheel locked up and the codes were reset which unlocked the wheel so i was able to turn it. Mechanic said it was moisture getting to the part and then the power steering light came on & it became Hard to turn the steering wheel while driving. There was no indication of a issue before it started.

Turn signal prematurely cancels intermittently, in middle of turn or prior to starting turn. This is after the signal stalk switch has been locked into the continuous on position, not the momentary position. The slightest movement of the steering wheel back away from the direction of turn will induce this. Not a full 1/8 of a turn back, but a very minute amount, as little as 1 or 2 degrees of steering movement. This is a known issue by the manufacturer, as they have service bulletin instructions for dealership technicians to reprogram the steering column signal switch, however, this repair is cost prohibitive at dealership rates. It is a safety concern, as the signal sometimes cancels without immediate driver awareness, as attention is being focused outside. This should be a recall repair covered by the manufacturer.

The contact owned a 2013 Ford Fusion. The contact stated that while entering a parking lot, while depressing the accelerator pedal, another vehicle T-boned her vehicle on the front passenger side. No air bags deployed. The contact stated that she sustained a concussion to the head. Medical attention was required. The contact stated that a police report was filed. The contact stated that the failure was not diagnosed by a dealer or independent mechanic. The vehicle was towed to Copart. The contact mentioned the vehicle was deemed a total loss by the insurance company. The manufacturer was notified of the failure, and they informed her that the air bag may not have deployed because the other vehicle did not hit her on the driver's side. The failure mileage was unknown.

1 injured

The contact owns a 2013 Ford Fusion. The contact stated that upon starting the vehicle, there was abnormal white smoke coming out of the tailpipe. The contact stated that upon inspecting the oil dipstick, the contact noticed that there was coolant in the oil, and the contact also noticed that there was a small amount of oil in the coolant reservoir. The contact related the failure to NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling), for which the VIN was included. The dealer was contacted and informed the contact that the recall repair would be performed on the vehicle; however, the contact was concerned that the recall remedy would not correct the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 109,200.

Unknown and it's whole electrical system is failing and constantly keeps shutting the car off saying no key detected and strands me more places than I can count it's stalled out in the middle of the road and said no key detected and I had to wait for it to basically let me start the car back up after like being shut off for 20 mins or if I unhooked the battery and hooked it back up then it would start and only go for a day or so and the heat only works if it's raining outside

My rear camera will go out while in reverse. Sometimes boxes appear on the screen or it will be completely black.

The contact owns a 2013 Ford Fusion. The contact stated that the back-over prevention camera image was blank. While reversing, the camera suddenly became inoperable. There was no alert or beeping to warn the driver of an approaching pedestrian when the camera became inoperable. There was no warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact called the local dealer and was informed about a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 110,000.

Vehicle ran very well, however engine caught fire while exiting highway. Insurance adjuster states common issue with Ford EcoBoost engines. Reported to Ford whom dismissed issue of engine fire

Fire

Car stopped driving correctly and the transmission now needs replaced

My car was parked in my driveway. I realized that I didn't have my key on me. So I quickly ran in the house to get my key. I went outside to find my car rolling down my driveway into my neighbor's brick house. My 11 year old was messing with the gear shift from the back seat and was able to change the gear to neutral with no brake engaged and no key in the ignition. When I went to the dealership, an employee was able to tell me that it was a bad shifter cable bushing. I checked to see if there is a recall and there was for our year, make, and model; unfortunately, our VIN is now registered under the recall.

Crash

I have replaced my struts and shocks three times and I am still having trouble with my stability trac

I was on the highway and a car came in front of me, When I tried to stop the brake was hard and wouldn’t stop! It veered me into the wall and totaled my car. My brakes stiffed up and didn’t stop which cause me to crash.

Crash

1. After vehicle is given gas it won’t crank. 2. Tire sensors won’t turn off. Even with brand new tires and mounts. 3. Random electrical malfunctions. (Flickering dash lights, delayed engine start after turning the key, light bouncing back and forth between gears, etc.)

Engine coolant leaking into cylinder 2. This is a known common issue on eco boost engines. Engine repair was quoted as replacement needed for 8000$. This is dangerous because the car will stop and potentially leave you stranded in the middle of the road with traffic. Additionally, this may result in fires due to water pump running dry and water being burned off in the cylinder which results in blue smoke on cold starts. Ford has been knowing of the engine defect and continued to place the engines in their cars as late as 2019.

The contact owned a 2013 Ford Fusion. The contact stated while driving 75 MPH, there was smoke coming from the engine compartment. The contact stated that the message "Coolant Over Temperature" was displayed. The contact pulled over to the side of the road and turned off the vehicle. The contact then exited the vehicle and raised the hood and there was black smoke coming from the engine compartment. The contact backed away from the vehicle and approximately 3 minutes later the vehicle caught on fire. The Fire Department was contacted and arrived at the scene and extinguished the fire. A Fire report was filed however, the contact had not received a Fire report number. The Police also arrived on scene and collected information from the contact; however, the contact was unaware of a Police report being filed. There was no injury sustained. The vehicle was towed to an impound lot. The contact was made aware that the VIN was included in NHTSA Campaign Number: 17V209000 (Engine and Engine Cooling). The contact stated that the vehicle was destroyed. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 155,000.

Fire

I believe my car was missed in the steering rack recall. There’s a decent amount of side to side play that just moves the steering wheel not the wheels. The car will be all over the road. Also when I’m accelerating with my foot on the gas the steering stiffness up & goes back to feeling like normal under load. As soon as there’s no driving load it loosens back up. Today it randomly almost felt like the steering got stuck for a second while going straight then quickly jerked itself to the right then went back to feeling loose. I’ve replaced controls arms, ball joints, tie rods.I do not want to crash because fords negligence on not including my car in the recall. I’m still making payments on the car and can not afford money out of pocket to fix fords mistakes. Please help! My car needs this recall! I have videos upon being needed, it will only let me upload pictures.

In 2019, my car suddenly began to leak engine coolant. A low engine coolant signal alarmed, the car started to smoke, and then was un-usable. I took it to a Ford dealership, they ran some diagnostics, and determined that the issue was related to a known recall. They repaired the issue and for 5 years, things seemed ok. This April, the engine coolant warning came back on and the car shut down. I inspected the engine coolant revisor and it was extremely low and the check engine light came on. I took the car in to be inspected and it was noted that the hoses and gaskets were corroded. The hoses and gaskets were replaced and that seemed to resolve all of the alarms and check engine light, but weeks later, the low engine coolant light came back on. This week the same Ford dealership determined that there was an issue with the water pump and that it needed to be replaced. I wondered if anyone else with a Ford Fusion experienced water pump issues and there seem to be two class action lawsuits against Ford siting several vehicle models with faulty water pumps. I can submit my water pump replacement receipt when I receive it from the Ford dealership on Monday.

Delayed/ rough up shift

Single vehicle accident on 11/01/2024 wet rode came into curve hut brakes it sped up struck guardrail on rt side darted across road into a ditch ripped front bumper cover off the seatbelt didn’t catch or no air bags worked

Crash 1 injured

The rear view camera of my Ford Fusion has started to sporadically function. It started out with an occasional blank screen showing, followed by a message that the camera is not available and to call the dealer. Over the past month or so (July 2025) it is erroring more than 50% of the time. I am afraid of backing up now as I'm so used to using the camera to properly make sure everything is clear behind me. I have already been in a near-miss situation because the camera was not working, and I didn't see the vehicle that was approaching my car in a blindspot. My vehicle has roughly 190,000 miles and only recently has the camera started giving out. I saw on the news a recall of more than 120,000 Ford vehicles within similar rearview camera failure issues and I wanted to make sure that my situation was also recorded with the NHTSA for my particular Year, Make, and Model. Thank you.

The rear view camera will display a black screen or the image will be reversed causing confusion and dangerous reversal actions. Also the camera will go black in the middle of parking or not display at all. The transmission will slip without warning and the vehicle will have have to be shut down and restarted in order to drive correctly.

1 injured