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NHTSA Campaign 20V331000

LATCHES/LOCKS/LINKAGES:DOORS:LATCH

Issued by Ford Motor Company · Reported Jun 8, 2020 · 2,147,323 vehicles affected

What's wrong

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

Consequence

A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

Remedy

Ford will notify owners, and dealers will inspect the latch date codes to confirm if the repair was done correctly, and replace the side door latches if necessary, free of charge. Owners will also have the option to inspect their own vehicle's door latches and enter the date codes into a website to determine if the latches are correct. Owner notification letters were mailed on July 27, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S30.

Vehicles affected by this recall

Make Model Year Units
FORD C-MAX 2013 2,147,323
FORD C-MAX 2014 2,147,323
FORD C-MAX 2015 2,147,323
FORD ESCAPE 2013 2,147,323
FORD ESCAPE 2014 2,147,323
FORD ESCAPE 2015 2,147,323
FORD FIESTA 2011 2,147,323
FORD FIESTA 2012 2,147,323
FORD FIESTA 2013 2,147,323
FORD FIESTA 2014 2,147,323
FORD FOCUS 2012 2,147,323
FORD FOCUS 2013 2,147,323
FORD FOCUS 2014 2,147,323
FORD FOCUS 2015 2,147,323
FORD FUSION 2013 2,147,323
FORD FUSION 2014 2,147,323
FORD MUSTANG 2015 2,147,323
FORD TRANSIT CONNECT 2014 2,147,323
FORD TRANSIT CONNECT 2015 2,147,323
FORD TRANSIT CONNECT 2016 2,147,323
LINCOLN MKC 2015 2,147,323
LINCOLN MKZ 2013 2,147,323
LINCOLN MKZ 2014 2,147,323

Source: NHTSA Campaign 20V331000 on nhtsa.gov. To check the current repair status for a specific vehicle, use our free VIN decoder.