2015 FORD FUSION
13 recalls, 1,282 complaints - 235 TSBs - 5/5 safety rating
26V376000 Jun 9, 2026
POWER TRAIN:MANUAL TRANSMISSION
Defect Description
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Consequence
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Remedy
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is avail... Read more
23V162000 Mar 10, 2023
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Consequence
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Remedy
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
22V413000 Jun 10, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Consequence
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Remedy
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notifica... Read more
22V011000 Jan 13, 2022
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Defect Description
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions,... Read more
Consequence
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without ... Read more
Remedy
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-43... Read more
20V177000 Mar 23, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Defect Description
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washingt... Read more
Consequence
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Remedy
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
19V632000 Aug 29, 2019
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Min... Read more
Consequence
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began O... Read more
19V590000 Aug 12, 2019
SEAT BELTS:FRONT
Defect Description
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
Consequence
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Remedy
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-8... Read more
19V362000 May 13, 2019
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver t... Read more
Consequence
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recal... Read more
18V471000 Jul 16, 2018
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Defect Description
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the tran... Read more
Consequence
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recal... Read more
18V167000 Mar 12, 2018
STEERING: STEERING WHEEL/HANDLE BAR
Defect Description
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
Consequence
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Remedy
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
16V875000 Dec 5, 2016
SEAT BELTS:FRONT
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensione... Read more
Consequence
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Remedy
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
15V250000 Apr 28, 2015
STEERING:ELECTRIC POWER ASSIST SYSTEM
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, D... Read more
Consequence
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Remedy
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The... Read more
14V736000 Nov 18, 2014
POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Defect Description
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October ... Read more
Consequence
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Remedy
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Complaint Statistics
1,282 total complaints
52 crashes 13 fires 31 injuries
Top Reported Components
| Component | Complaints |
|---|---|
| ENGINE | 255 |
| STEERING | 144 |
| POWER TRAIN | 141 |
| UNKNOWN OR OTHER | 114 |
| ELECTRICAL SYSTEM | 112 |
| SERVICE BRAKES | 97 |
| FUEL/PROPULSION SYSTEM | 73 |
| AIR BAGS | 47 |
| STRUCTURE:BODY | 35 |
| ENGINE AND ENGINE COOLING | 24 |
EXTERIOR LIGHTING
Sep 8, 2026
Incident date: Sep 2, 2024
Year/Make/Model: 2015 Ford Fusion Engine Type: 1.5L EcoBoost 4-Cylinder Description of Safety Flaw and Incident: My vehicle is experiencing severe overheating and internal engine fluid loss due to the widely documented Ford EcoBoost coolant intrusion defect. The vehicle routinely runs hot, los... Read more
Crash
SERVICE BRAKES
Sep 8, 2026
Incident date: Sep 2, 2024
Year/Make/Model: 2015 Ford Fusion Engine Type: 1.5L EcoBoost 4-Cylinder Description of Safety Flaw and Incident: My vehicle is experiencing severe overheating and internal engine fluid loss due to the widely documented Ford EcoBoost coolant intrusion defect. The vehicle routinely runs hot, los... Read more
Crash
ENGINE
Sep 8, 2026
Incident date: Sep 2, 2024
Year/Make/Model: 2015 Ford Fusion Engine Type: 1.5L EcoBoost 4-Cylinder Description of Safety Flaw and Incident: My vehicle is experiencing severe overheating and internal engine fluid loss due to the widely documented Ford EcoBoost coolant intrusion defect. The vehicle routinely runs hot, los... Read more
Crash
UNKNOWN OR OTHER
Sep 4, 2026
Incident date: Sep 1, 2026
Recall 22S43 failed less than 5 months after completion, causing total vehicle immobilization in reverse on a live roadway.
ENGINE
Aug 26, 2026
Incident date: Aug 25, 2026
The 2015 ford fusion are very known for this issue with coolant lost and more recently I was driving and a warning popped up saying my coolant was over temps so I pulled over and turned the car off next thing you know my coolant was gone and I just filled it up. To make it even worse my mechanic tol... Read more
ELECTRICAL SYSTEM
Aug 20, 2026
Incident date: Mar 31, 2026
When driving off and on the power steering will go out and different warning lights will come on including “hill parking assist is off”.
AIR BAGS
Aug 20, 2026
Incident date: Aug 15, 2026
I was involved in a serious rollover crash in which my vehicle rolled approximately two times. During the crash, I struck my head and suffered a deep laceration that required five stitches, along with a concussion. I also experienced numbness in my head for several days afterward. The crash caused ... Read more
Crash
1 injured
STEERING
Aug 20, 2026
Incident date: Mar 31, 2026
When driving off and on the power steering will go out and different warning lights will come on including “hill parking assist is off”.
Chest Clip, Buckle, Harness
Aug 19, 2026
Incident date: Aug 17, 2026
I am reporting a potential safety defect involving an Evenflo Revolve360 child restraint. Manufacturer: Evenflo Product: Revolve360 Model: CS360212464 Manufactured: September 26, 2025 Purchased: XXX from Target The seat was used rear-facing by my [XXX] daughter, who weighs approximately 27 pounds.... Read more
STEERING
Aug 19, 2026
Incident date: Aug 10, 2026
The contact owns a 2015 Ford Fusion. The contact stated that there was an abnormal popping sound coming from the vehicle while pulling out of the driveway and driving approximately 10 MPH. The contact stated that the steering wheel seized and locked up. The power steering, Hill Assist, and brake war... Read more
STEERING
Aug 19, 2026
Incident date: Aug 9, 2026
The contact owns a 2015 Ford Fusion. The contact stated that while driving 45 MPH, the messages "Loss of Traction Control" and "Advancetrac Off" were displayed, and the vehicle lost power steering functionality. The contact safely pulled over to the side of the road. The vehicle was towed to the dea... Read more
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Aug 12, 2026
Incident date: Aug 11, 2026
I am reporting a safety concern involving my 2018 Honda Accord. I purchased my vehicle used in January 2024 at approximately 90,000 miles and have kept up with the recommended maintenance during my ownership. At approximately 120,000 miles, a Honda dealership diagnosed head-gasket failure with coola... Read more
UNKNOWN OR OTHER
Aug 12, 2026
Incident date: Aug 11, 2026
Rear view camera goes out or says not available.
ELECTRICAL SYSTEM
Aug 4, 2026
Incident date: Mar 5, 2025
The FCIM failed in the 98 degree heat. No warnings or indication that it failed other than the fans just started blowing full blast and full heat on a hot summer day. This alone distracted me and pulled my attention from the road as I started to feel sick with how hot it was getting and was frantica... Read more
ENGINE
Aug 3, 2026
Incident date: Apr 10, 2026
My granddaughter was driving the vehicle and experienced a catastrophic engine failure while driving down the road. Warning messages and audible sounds began and said to turn off the vehicle immediately. The brakes completely stopped working at that point. She pulled over immediately and called to a... Read more
SERVICE BRAKES
Jul 27, 2026
Incident date: Jul 10, 2026
My 2025 Sierra 2500HD repeatedly displays “Trailer Brakes Disabled—Service Required” with a lithium- and solar-equipped trailer. The truck passes the EL-52641 simulator, but the failure occurs intermittently while towing and resets after Park or reconnecting the trailer. This closely matches t... Read more
AIR BAGS
Jun 25, 2026
Incident date: Jun 11, 2026
The contact owns a 2018 Volvo XC60. The contact stated that after starting the vehicle, while driving at a slow speed, the brake pedal was depressed while approaching a speed pump and the vehicle unintendedly accelerated and drove at a high rate of speed before crashing into a fence. The contact sta... Read more
Crash
ENGINE
Jun 21, 2026
Incident date: Jun 17, 2026
The car went from 70 miles an hour to 25 miles an hour all of a sudden on the highway and then would not allow to accelerate afterwards. Battery stopped charging and we had to stop it multiple times to get it to continue to drive no faults or issue on the dashboard.
STEERING
Jun 20, 2026
Incident date: Jun 17, 2026
The power steering motor failed ,ESC , TRACTION and power steeringg lights came on, i am a woman and coould NOT control the car and my safety and others was at risk for an accident or crash ,there was nothing prior to this just suddenly loosing control of my car and a very scary position to be in... Read more
WHEELS
Jun 16, 2026
Incident date: Jun 16, 2026
I had a flat tire. When I recently bought the Hyundai Santa Fe Hybrid, I did not think to ask about a spare tire, they have been standard on every car I bought in the past. However, this car did not have one and I had a flat tire. They provide a sealant which is supposed to get you to a tire repa... Read more
TIRES:SIDEWALL
Jun 6, 2026
Incident date: Jun 1, 2026
LT265/60R20 121S E Yokohama Geolander AT4, manufacturer date of 2924. While driving south on Interstate 95, the driver’s side rear tire sidewall blew out, inside sidewall. The tires have approximately 14000 miles on them. There were no sidewall defects noticed approximately 4000 miles prior during... Read more
UNKNOWN OR OTHER
May 27, 2026
Incident date: May 27, 2024
On [XXX], I was involved in an accident in my Toyota Camry while the vehicle was stopped on the freeway [XXX]. The car suffered an impact at approximately 20 MPH or less. My friend [XXX] was driving with my permission while I was a passenger, and our two dogs were also in the vehicle. We were rear... Read more
Crash
AIR BAGS
May 27, 2026
Incident date: Sep 27, 2025
While driving my Jeep Grand Cherokee, the front passenger headrest suddenly deployed forward with a loud popping/exploding sound. There was no collision, no impact, and no warning before it happened. Fortunately, no one was sitting in the passenger seat at the time. If a passenger had been seated th... Read more
SERVICE BRAKES
May 5, 2026
Incident date: May 2, 2026
High-pitched squeal under light braking at low speeds (under 10 mph), typically occurring during the first few stops of the day...Dealer stated TSB Numbers: 20-NA-002 or MC-10232149-0001 only refers to 2020 model year. Please update this TSB so it includes 2024 model year XT4 vehicles. Dealer unabl... Read more
POWER TRAIN
May 5, 2026
Incident date: May 4, 2026
The contact owns a 2021 Ford F-150. The contact stated that while driving at various would not properly accelerate, the transmission experienced random downshifting and shifting into neutral and lurching forward and the wrench warning light had displayed. The vehicle was taken to the local o rally ... Read more
ENGINE
May 5, 2026
Incident date: May 4, 2026
Ecm, p0303, yes, not yet, no, cel light before the car was brought to the dealership, 2019 Hyundai Sonata SE, 2.4L Theta II GDI. Perryville Hyundai IL refused applicable TSB in writing 5/4/26 despite active P0303 misfire, fuel-in-oil smell, crankcase pressure. I have Photos prove falsified multi-po... Read more
STEERING
May 2, 2026
Incident date: Apr 10, 2026
I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition be... Read more
STRUCTURE:BODY
May 2, 2026
Incident date: Apr 10, 2026
I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition be... Read more
FUEL/PROPULSION SYSTEM
May 2, 2026
Incident date: Apr 10, 2026
I am reporting a serious and ongoing safety issue involving my 2015 Ford Fusion. The vehicle experiences intermittent power steering failure while driving. The steering assist will suddenly disengage and re-engage without warning, making the vehicle extremely difficult to control. This condition be... Read more
SERVICE BRAKES
Apr 25, 2026
Incident date: Oct 8, 2025
When coming to a stop the truck has a very spongey pedal, in order to stop the vehicle you must allow for the stop by applying brake way in advance to be able to stop. When you applying pressure to the brake pedal the pedal is soft and goes almost to the carpet floor. When towing you feel extremely ... Read more
ELECTRICAL SYSTEM
Apr 17, 2026
Incident date: Apr 17, 2026
Component Involved: Hybrid Propulsion System High Voltage Battery / EV Battery Electrical System Power Train Incident Summary: I am reporting a serious and repeated safety defect involving my 2015 Hyundai Sonata Hybrid. This vehicle has experienced three separate incidents where warning messages rel... Read more
STRUCTURE:BODY
Apr 14, 2026
Incident date: Jan 11, 2024
rear tailgate window spontaneously shattered
ENGINE
Apr 3, 2026
Incident date: Apr 2, 2026
ENGINE MALFUNCTION WARNING - LIMP MODE ACTIVATED 6 times within a year of ownership. CAR LOSES POWER WHILE DRIVING, RPM NOT RESPONSIVE, SPEED DROPS AND STAYS AROUND 40 MILES PER HOUR. RECALLS HAVE BEEN “ADDRESSED” BUT NO REMEDY.
POWER TRAIN
Mar 11, 2026
Incident date: Mar 10, 2026
Transmission shuddering at low speeds. Losing acceleration getting on to highway. Hard shifting and slippage.
SERVICE BRAKES
Mar 9, 2026
Incident date: Nov 10, 2025
Vehicle does NOT come to a complete stop. It moves forward about an inch after I stop and park. It's being going on since I got the car. I assumed it was normal until I drove another car and it didn't happen.
FUEL/PROPULSION SYSTEM
Mar 6, 2026
Incident date: Mar 6, 2026
I went out to the garage for something and heard what sounded like the fuel pump running. I know there was a recall with the fuel pump relay/module and I'm concerned it was either not repaired correctly or there is still an issue.
UNKNOWN OR OTHER
Mar 6, 2026
Incident date: Mar 6, 2026
The touchscreen infotainment system randomly goes awry, flashing, beeping and it doesn't respond to any controls. The vehicle must be turned off and started again to clear it.
BACK OVER PREVENTION: WARNINGS
Feb 25, 2026
Incident date: Feb 1, 2024
While backing at low speed in a residential driveway, the vehicle struck a parked car causing significant damage. No ADAS safety systems activated: reverse automatic braking did not engage, no parking sensor warnings sounded, no audible or visual alerts occurred. The vehicle made no attempt to slow ... Read more
Crash
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Feb 24, 2026
Incident date: Jun 20, 2025
While making a left turn at approximately 10 mph in light snow conditions, braking became severely impaired with pedal pressure present but vehicle failing to decelerate, and steering became significantly resistant and insufficient to redirect the vehicle away from the obstacle. Vehicle continued to... Read more
Crash
1 injured
POWER TRAIN
Feb 17, 2026
Incident date: Feb 1, 2024
My 2021 Ford F-150 has been inoperable for over three months due to a safety recall involving the rear axle hub. The dealer and manufacturer have been unable to remedy the recall within a reasonable time due to parts unavailability, and no repair timeline has been provided. I requested a loaner veh... Read more
STEERING
Feb 11, 2026
Incident date: Feb 11, 2026
Loud Clicking sound when the steering wheel is turned to the left. The axles are making a Clicking sound.
AIR BAGS
Feb 8, 2026
Incident date: Feb 5, 2026
I was in an head on colisin and neither of my front airbags deployed
Crash
2 injured
ELECTRICAL SYSTEM
Feb 8, 2026
Incident date: Feb 5, 2026
The high-voltage charging flap assembly (Part 4KE810001) has failed, preventing the charge door from latching. Notably, this failure (DTC P31D000) occurred within 7 days of the vehicle being serviced at Audi Burlingame for a high-voltage battery software recall. This presents three safety hazards: ... Read more
POWER TRAIN
Feb 7, 2026
Incident date: Oct 13, 2018
Following a catastrophic engine failure in my 2023 GMC Yukon XL Denali, I discovered that the vehicle could not be shifted into neutral once the engine failed. This prevented the vehicle from being moved out of traffic if it had stopped in an active lane. The inability to place the vehicle into neu... Read more
VEHICLE SPEED CONTROL
Feb 7, 2026
Incident date: Oct 13, 2018
NHTSA Investigation PE24010 (or related transmission downshift probes.. Safety Risk: the vehicle unexpectedly downshifts and locks rear wheels, creating an immediate life-threatening risk on the highway. Dealer Response: dealer claimed their "computer doesn't pick up anything," as this helps... Read more
POWER TRAIN
Feb 7, 2026
Incident date: Oct 13, 2018
The transmission is intermittently down shifting
ELECTRICAL SYSTEM
Jan 25, 2026
Incident date: Jan 20, 2026
While driving then it just shuts off
UNKNOWN OR OTHER
Jan 22, 2026
Incident date: Dec 23, 2022
I am filing a safety complaint regarding a dealership-provided loaner vehicle that had an open safety recall at the time it was issued to me. On Tuesday 1/20, I received a loaner vehicle from Beaver Toyota in Saint Augustine, Florida while my personal vehicle is being held due to a recall. The loane... Read more
ENGINE
Jan 10, 2026
Incident date: Jan 1, 2026
The thrust bearing of 3.0l diesel engine is out of spec engine knocking there was no check engine lights on. The safety of this problem is I was at the cancer facility with my other half while she was getting chemotherapy when this started so I left her there went home and got are other vehicle
ENGINE
Jan 10, 2026
Incident date: Jan 1, 2026
My 2016 Hyundai Tucson experienced engine failure consistent with known Hyundai engine defects. After reporting multiple battery outages, rapid oil consumption, and limited acceleration ability, outstanding warranties were checked and updated. However, the issues persisted, and the engine failed sud... Read more
Showing 50 of 1,282 complaints.
NHTSA Safety Ratings, 2015 FORD FUSION
2015 Ford Fusion 4 DR FWD
| Category | Rating |
|---|---|
| Overall Rating | 5 / 5 ★★★★★ |
| Frontal Crash | 5 / 5 ★★★★★ |
| Frontal Crash, Driver | 5 / 5 ★★★★★ |
| Frontal Crash, Passenger | 4 / 5 ★★★★☆ |
| Side Crash | 4 / 5 ★★★★☆ |
| Side Crash, Driver | 3 / 5 ★★★☆☆ |
| Side Crash, Passenger | 5 / 5 ★★★★★ |
| Rollover | 4 / 5 ★★★★☆ |
| Rollover Risk | 10.9% |
Safety Technology
| Feature | Status |
|---|---|
| Electronic Stability Control | Standard |
| Forward Collision Warning | Optional |
| Lane Departure Warning | Optional |
Source: NHTSA 5-Star Safety Ratings Program. Ratings are based on crash tests conducted by the National Highway Traffic Safety Administration.
Technical Service Bulletins, 2015 FORD FUSION
235 manufacturer communications from 147 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.
Most Affected Components
| Component | Bulletins |
|---|---|
| 110000 ELECTRICAL SYSTEM | 28 |
| 350000 EQUIPMENT | 22 |
| 100000 POWER TRAIN | 20 |
| 060000 ENGINE AND ENGINE COOLING | 19 |
| 060000 ENGINE (PWS) | 15 |
| 030000 BRAKES (PWS) | 7 |
| 160000 STRUCTURE | 6 |
| 010000 STEERING | 6 |
SSM 52476
Apr 24, 2024
350000 EQUIPMENT
All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory installed, this card will be placed in the glove box and should be handed to the vehicles owner during ini
SSM 52335
Mar 6, 2024
060000 ENGINE AND ENGINE COOLING
For 2015-2024 Ford and Lincoln vehicles equipped with turbocharged engines and customer concern of an engine oil leak, refer to Workshop Manual (WSM), Section 303-00 for oil leak inspection and testing methods. Ford has evaluated turbocharg
SSM 51536
Apr 4, 2023
160000 STRUCTURE
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification numbe
SSM 51409
Mar 2, 2023
060000 ENGINE AND ENGINE COOLING
Some 2014-2020 Fusion and 2017-2019 Escape vehicles may be equipped with a 1.5L Ecoboost engine that uses a 50-tooth variable camshaft timing (VCT) intake and exhaust unit from the assembly plant or if a service long block was installed. VC
SSM 51261
Dec 16, 2022
030000 BRAKES (PWS)
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
SSM 51181
Nov 4, 2022
030000 BRAKES (PWS)
Some 2013-2016 Escape/Fusion/MKZ vehicles may display an error message when updating the All Wheel Drive-ATC Barcode using the IDS service function after installing a new rear drive unit assembly (RDU) or active torque coupling (ATC) clutch
TSB 22-2396
Oct 25, 2022
100000 POWER TRAIN
Some 2013-2020 Fusion, MKZ and 2013-2018 C-Max vehicles equipped with an HF35 transmission may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges including neutral when the
TSB 22-2381
Oct 13, 2022
100000 POWER TRAIN
Some 2015-2018 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
SSM 51120
Oct 6, 2022
030000 SERVICE BRAKES, HYDRAULIC
Some Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotors should o
22N02 S1
Oct 5, 2022
030000 BRAKES (PWS)
Certain 2015-2019 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement REASON FOR THIS SUPPLEMENT Parts Requirements / Ordering Information: Part numbers fo
22N02
Sep 30, 2022
030000 BRAKES (PWS)
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement Submitting Owner Letters
22N02
Aug 24, 2022
030000 BRAKES (PWS)
Certain 2015-2018 Model Year Edge and Lincoln MKX Vehicles and 2013-2018 Model Year Fusion and Lincoln MKZ Vehicles Front Brake Flexible Hose Replacement In some of the affected vehicles, brake fluid may leak from one or both front brake f
TSB 22-2322
Aug 15, 2022
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 22-2309
Aug 3, 2022
353600 EQUIPMENT:ELECTRICAL:INFOTAINMENT
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with 8 inch or larger c
22R01 S1
Jul 29, 2022
110000 ELECTRICAL SYSTEM
Certain 2014 - 2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles Brake Stop Lamps Remain On REF: Safety Recall 22S02 Certain 2014 - 2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles Brake Stop Lamps Re
TSB 22-2230
Jun 21, 2022
119811 ELECTRICAL SYSTEM:PROPULSION SYSTEM:HYBRID MANAGEMENT:POWER CONTROL UNIT/MODULE (HPCU):SOFTWARE
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2230
Jun 21, 2022
980000 UNKNOWN OR OTHER
Some 2013-2017 C-MAX Energi, 2013-2018 Focus battery electric vehicle (BEV), 2013-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX and 2017 Continental vehicles equipped with SYNC screens 8 inc
SSM 50804
May 24, 2022
110000 ELECTRICAL SYSTEM
Some 2013-2023 Ford or Lincoln vehicles with modems activated through FordPass or LincolnWay may experience 12 volt battery drain symptoms when the customer uses non-Ford/Lincoln phone applications as an alternate channel to access vehicle
22R01-S1
May 13, 2022
125000 EXTERIOR LIGHTING:BRAKE LIGHTS
Certain 2014 - 2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles Brake Stop Lamps Remain On - Under Safety Recall 22S02, in some of the affected vehicles, exposure to a high temperature, high humidity, and high salinity e
22R01-S1
May 13, 2022
110000 ELECTRICAL SYSTEM
Certain 2014 - 2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles Brake Stop Lamps Remain On - Under Safety Recall 22S02, in some of the affected vehicles, exposure to a high temperature, high humidity, and high salinity e
SSM 50744
May 4, 2022
100000 POWER TRAIN
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2020-2022 Escape, 2021-2022 Corsair, 2022 Maverick vehicles equipped with HF35/HF45 hybrid transmissions can now be disassembled to repair and clean any contamination that may have been the result
TSB 22-2162
May 2, 2022
060000 ENGINE (PWS)
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2162
May 2, 2022
110000 ELECTRICAL SYSTEM
Some 2014-2017 C-MAX Energi, 2014-2020 Fusion plug-in hybrid electric vehicle (PHEV), 2015-2017 MKZ/MKZ Hybrid/MKC, 2016-2017 MKX, 2016-2018 Focus battery electric vehicle (BEV) and 2017 Continental vehicles equipped with SYNC screens 8 inc
TSB 22-2066
Apr 26, 2022
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 22-2134
Apr 15, 2022
350000 EQUIPMENT
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 22-2134
Apr 15, 2022
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
22R01
Mar 25, 2022
120000 EXTERIOR LIGHTING
Certain 2014-2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles - Brake Stop Lamps Remain On. Under Safety Recall 22S02, in some of the affected vehicles, exposure to a high temperature, high humidity, and high salinity en
22R01
Mar 25, 2022
110000 ELECTRICAL SYSTEM
Certain 2014-2015 Model Year, Fusion and MKZ and 2015 Model Year Mustang Vehicles - Brake Stop Lamps Remain On. Under Safety Recall 22S02, in some of the affected vehicles, exposure to a high temperature, high humidity, and high salinity en
TSB 22-2104
Mar 21, 2022
354000 EQUIPMENT:MECHANICAL
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
350000 EQUIPMENT
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
TSB 22-2104
Mar 21, 2022
220000 SEATS
This article supersedes TSB 21-2236 to update the models and year affected. Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2022 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2022 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2
SSM 50257
Nov 4, 2021
346000 COMMUNICATION:MANUFACTURER TELEMATICS
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular
SSM 50257
Nov 4, 2021
980000 UNKNOWN OR OTHER
Various 2014-2020 vehicles equipped with a 3G modem may experience a lack of 3G modem performance. This may be due to the 3G cellular service functionality being decommissioned starting August 2021 and through March 2022. As the 3G cellular
TSB 21-2347
Oct 13, 2021
060000 ENGINE (PWS)
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2347
Oct 13, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2347
Oct 13, 2021
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2347
Oct 13, 2021
350000 EQUIPMENT
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2347
Oct 13, 2021
100000 POWER TRAIN
Some 2015-2020 Fusion/MKZ vehicles equipped with a 2.0L EcoBoost engine may exhibit a rattle noise from the transmission bellhousing area. This may be more noticeable at idle. This may be due to a flexplate crack around the mounting area. T
TSB 21-2269
Sep 9, 2021
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
TSB 21-2269
Sep 9, 2021
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
SSM 50067
Aug 27, 2021
110000 ELECTRICAL SYSTEM
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 50064
Aug 25, 2021
031110 SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING
Some 2013-2021 Ford and Lincoln vehicles may exhibit noise when the brakes are applied. When diagnosing and repairing brake noise conditions, use the Workshop Manual (WSM) and the appropriate pinpoint test in section 206-00. The brake rotor
TSB 21-2236
Jul 22, 2021
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Fusion/MKZ, 2013-2021 Escape, 2015-2018 Focus, 2015-2019 MKC, 2015-2021 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2021 F-Super Duty, 2018-2021 EcoSport/Expedition, 2019-2021 Ranger/Nautilus,
SSM 49821
May 24, 2021
103000 POWER TRAIN:AUTOMATIC TRANSMISSION
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
SSM 49821
May 24, 2021
060000 ENGINE AND ENGINE COOLING
Some 2015-2021 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTC) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing th
TSB 21-2152
May 18, 2021
356000 EQUIPMENT ADAPTIVE/MOBILITY
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152
May 18, 2021
350000 EQUIPMENT
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
TSB 21-2152
May 18, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2014-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
20R01
Apr 27, 2021
170000 LATCHES/LOCKS/LINKAGES
Under Safety Recall 20S15, in some of the affected vehicles, the door latches have a pawl spring tab that may break. This condition will typically prevent the door from latching. If the customer is able to latch the door, after repeated at
TSB 21-2033
Mar 10, 2021
100000 POWER TRAIN
Some 2013-2016 Fusion, 2013-2018 C-MAX, 2013-2019 Escape, 2014-2021 Transit Connect, and 2015-2018 Edge vehicles may indicate an incorrect shifter lever position. This may be due to the bushing at the transmission end of the shifter lever c
SSM 49210
Sep 25, 2020
060000 ENGINE AND ENGINE COOLING
Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Although oil may collect on the turbocharger, it is very rare fo
TSB 20-2233
Jul 13, 2020
160000 STRUCTURE
This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi
TSB 20-2219
Jun 30, 2020
350000 EQUIPMENT
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ
TSB 20-2219
Jun 30, 2020
100000 POWER TRAIN
Some 2013-2016 Fusion/MKZ/C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges includ
SSM 48858
May 29, 2020
110000 ELECTRICAL SYSTEM
Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. The cellular cloud systems wil
TSB 20-2171
May 18, 2020
220000 SEATS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2171
May 18, 2020
161100 STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
Some 2013-2018 C-Max, 2013-2020 Escape/Fusion/MKZ, 2015-2018 Focus,2015-2019 MKC, 2015-2020 Edge/F150/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017-2020 F-Super Duty, 2018-2020 EcoSport/Expedition, 2019-2020 Ranger/Nautilus vehicles may
TSB 20-2100
Apr 2, 2020
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
SSM 48619
Mar 9, 2020
980000 UNKNOWN OR OTHER
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
SSM 48619
Mar 9, 2020
110000 ELECTRICAL SYSTEM
SSM 48619 - Various Vehicles - Perimeter Alarm Armed And Original Vehicle Keys Cannot Be Accessed to Enter Vehicle - CAN Protection Strategy Some 2013-2016 Model Year Vehicles may exhibit a concern in which the Perimeter Alarm is active
TSB 19-2391
Jan 10, 2020
100000 POWER TRAIN
Some 2013-2016 Fusion, MKZ and C-MAX vehicles equipped with an HF35 transmission and built on or before 15-Aug-2015 may exhibit a thumping/rubbing or grinding noise coming from the transmission. The noise may be present in all gear ranges i
SSM 48423
Dec 20, 2019
100000 POWER TRAIN
Some 2015-2020 Ford and Lincoln vehicles may exhibit an illuminated MIL with diagnostic trouble codes (DTCs) P0011, P0012, P0014, P0015, P0016, P0017, P0018, P0019, P0021, P0022, P0024 and/or P0025. This may be due to small debris causing t
SSM 48397
Dec 11, 2019
100000 POWER TRAIN
Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a bi
SSM 48397
Dec 11, 2019
070000 FUEL SYSTEM, GASOLINE
Some 2013-2015 Fusion/MKZ/Escape/MKC with a 1.6L GTDI, 1.5L GTDI, or 2.0L GTDI may exhibit a lack of power, loss of power, or stall when placed in gear with DTCs P00C6, P0087, P008A, P008B, P018C, or P018D. If normal diagnosis leads to a bi
TSB 19-2375
Dec 11, 2019
060000 ENGINE AND ENGINE COOLING
This article supersedes TSB 19-2139 to update the production fix date. Some 2014-2019 Fusion vehicles built on or before 10-Jun-2019 and 2017-2019 Escape vehicles built on or before 08-Apr-2019 equipped with a 1.5L EcoBoost engine may exhib
TSB 19-2139
Nov 21, 2019
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion vehicles built on or before 21-Feb-2019 and 2017-2019 Escape vehicles built on or before 06-Apr-2019 equipped with a 1.5L EcoBoost engine may exhibit low coolant level, white exhaust smoke and/or runs rough condition w
SSM 48150
Aug 27, 2019
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion and 2017-2019 Escape with 1.5L engine may exhibit coolant usage and white smoke from exhaust. Follow Cooling System Pressure Test process in WSM, Section 303-03. Pressurize system to 138kPa(20 psi) and hold 5 hours. If
SSM 48135
Aug 14, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. To support the proper diagnosis of this compressor, the EVDC control valve tester has been provided
SSM 48130
Aug 9, 2019
132000 VISIBILITY:GLASS, SIDE/REAR
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48130
Aug 9, 2019
130000 VISIBILITY
Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Hydrofluoric acid
SSM 48123
Aug 7, 2019
110000 ELECTRICAL SYSTEM
For Ford and Lincoln vehicles that require positive or negative battery terminal replacement, it is not necessary to replace the complete battery cable harness (14300 and 14301) for this concern. Positive battery cable clamp BT4Z-14450-AA a
SSM 48108
Jul 29, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2019 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the appropriate Ford diagnostic scan tool may displ
SSM 48106
Jul 26, 2019
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion and 2017-2019 Escape vehicles with 1.5L Ecoboost engine exhibiting coolant consumption and white smoke from the exhaust. Follow Cooling System Pressure Test procedure in WSM, Section 303-03, and pressurize system to 13
SSM 48067
Jul 1, 2019
110000 ELECTRICAL SYSTEM
Some 2013-2016 Fusion and MKZ vehicles may not have a valid 5 digit key code stored in the Ford key code retrieval system. If both keys are lost and the original selling dealer does not have the key code on file, a new lock set may be neede
SSM 48067
Jul 1, 2019
350000 EQUIPMENT
Some 2013-2016 Fusion and MKZ vehicles may not have a valid 5 digit key code stored in the Ford key code retrieval system. If both keys are lost and the original selling dealer does not have the key code on file, a new lock set may be neede
TSB 19-2172
Jun 13, 2019
060000 ENGINE AND ENGINE COOLING
Some 2015-2018 Edge and 2015-2019 Fusion/MKZ/Escape/MKC vehicles equipped with a 2.0L EcoBoost engine may exhibit a low coolant level, white exhaust smoke and/or a runs rough condition with or without an illuminated malfunction indicator la
SSM 47976
May 10, 2019
100000 POWER TRAIN
On vehicles equipped with an automatic transmission it is imperative that the converter pilot hub be greased with Motorcraft Multi-Purpose Grease Spray XL-5-A even if grease was not applied from the factory. Also verify that the engine/tran
SSM 47967
May 6, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47948
Apr 26, 2019
060000 ENGINE (PWS)
SSM 47948 - 2010-2019 Various Vehicles - Turbocharged Engines - Oil Supply Filter Replacement When Replacing The Turbocharger Or The Turbocharger Oil Supply Tube For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing an
SSM 47850
Apr 26, 2019
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47850
Apr 26, 2019
110000 ELECTRICAL SYSTEM
Some 2013-2019 vehicles equipped with a EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function and/or a diagnostic trouble code (DTC) P06A0 in the powertrain control module (PCM). To support the pr
SSM 47849
Mar 7, 2019
060000 ENGINE AND ENGINE COOLING
Some 2014-2019 Fusion and 2017-2019 Escape equipped with 1.5L Ecoboost engine may exhibit coolant consumption and white smoke concern. Follow the Cooling System Pressure Test procedure in WSM, Section 303-03, pressurize the cooling system t
SSM 47824
Feb 22, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma
SSM 47824
Feb 22, 2019
110000 ELECTRICAL SYSTEM
Some 2015-2017 vehicles may experience a no crank concern due to a security access key table error. When attempting to program keys or perform a parameter reset, the procedure may fail and the Integrated Diagnostic System (IDS) scan tool ma
TSB 19-2026
Feb 7, 2019
350000 EQUIPMENT
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026
Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
TSB 19-2026
Feb 7, 2019
160000 STRUCTURE
Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo
SSM 47790
Feb 6, 2019
060000 ENGINE (PWS)
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01
SSM 47790
Feb 6, 2019
110000 ELECTRICAL SYSTEM
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01
SSM 47790
Feb 6, 2019
110000 ELECTRICAL SYSTEM
Some 2013-2019 Fusion/MKZ and 2013-2018 C-Max vehicles with 2.0L HEV/PHEV engine may exhibit multiple drivability or electrical concerns with one or more diagnostic trouble codes, being the most common P26C3, P26CA, P26D0, P2800, P2802, U01
TSB 19-2017
Feb 5, 2019
350000 EQUIPMENT
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201
TSB 19-2017
Feb 5, 2019
100000 POWER TRAIN
Some all-wheel drive (AWD) 2013-2018 Escape vehicles equipped with 1.5L/1.6L/2.0L EcoBoost/Fusion vehicles equipped with 2.0L/2.7L EcoBoost/MKZ vehicles equipped with 2.0L EcoBoost, 2017-18 MKZ vehicles equipped with 3.0L EcoBoost, 2015-201
SSM 47749
Jan 17, 2019
350000 EQUIPMENT
Some 2012-2019 Vehicles may require repairs to the Smartlink system. Smartlink is a Ford Licensed Accessory which has a warranty provided by the accessory manufacturer. Warranty replacement parts for Smartlink that are ordered through Ford
TSB 18-2361
Dec 4, 2018
350000 EQUIPMENT
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose
TSB 18-2361
Dec 4, 2018
220000 SEATS
Some 2013-2018 C-Max, 2013-2019 Escape/Fusion/MKZ, 2015-2018 Focus, 2015-2019 Edge/F150/MKC/Mustang, 2016-2018 MKX, 2016-2019 Explorer, 2017 Super Duty, 2018-2019 EcoSport/Expedition, and 2019 Nautilus vehicles may experience seat pan loose
SSM 47662
Nov 14, 2018
061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER
For 2010-2019 vehicles equipped with turbocharged engines, when diagnosing and/or replacing turbo related concerns, all steps within the Workshop Manual (WSM) procedure must be followed including replacement of all mandatory discarded parts
SSM 47649
Nov 6, 2018
350000 EQUIPMENT
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M
SSM 47649
Nov 6, 2018
110000 ELECTRICAL SYSTEM
2013 2018 C-Max, Fusion, and MKZ Hybrid vehicles using SOBDM-C module connectors do not require electrical/dielectric grease. If used it may induce module communication concerns. Codes present may be U0293 and a P0AA6. The Workshop Shop M
SSM 47635
Nov 1, 2018
110000 ELECTRICAL SYSTEM
When connecting the Vehicle Communication Module (VCM) and Integrated Diagnostic System (IDS) or Ford Diagnosis and Repair System (FDRS) to the DLC located on the driver side under the steering column at the GWM, make sure that the ignition
SSM 47638
Nov 1, 2018
011000 STEERING: STEERING WHEEL/HANDLE BAR
2013-2019 vehicles equipped with a LKS system with customer complaints of steering wheel vibration, steering pull or vehicle drift may be due to an alert and/or steering aid input from the LKS. The LKS system detects unintentional drifting
Showing 100 of 235 bulletins.
NHTSA Safety Investigations, FORD FUSION
Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.
RQ22004
Opened: Aug 8, 2022 , Closed: Mar 24, 2023
Front Brake Jounce Hose Failures
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid lea... Read more
EA18002
Opened: Apr 18, 2018 , Closed: Jan 15, 2021
Extended Braking Distance
On April 18, 2018, the Office of Defects Investigation (ODI) opened Engineering Analysis (EA) 18-002 to investigate reports of braking concerns in model year (MY) 2006-12 Ford Fusion and Lincoln MKZ, and MY 2006-11 Mercury Milan vehicles manufactured with Continental Automotive System?s ABS hydrauli... Read more
EA17004
Opened: Nov 20, 2017 , Closed: Feb 9, 2024
Power Steering Failure
On September 28, 2016, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE16-011) to investigate claims of power steering assist loss on model year (MY) 2010 Ford Fusion vehicles. During the PE, ODI received 718 unique claims related to the alleged problem with 598 report... Read more
PE17007
Opened: Oct 23, 2017 , Closed: Apr 23, 2018
Steering Wheel Fastening Bolt Loosens
On March 12th, 2018, Ford Motor Company submitted a Defect Information Report to NHTSA describing a defect in the steering wheel fastening system of approximately 1,301,986 model year (MY) Ford Fusion and Lincoln MKZ. On March 1, 2018, Ford discovered a design change that affected the MY 2014-2018 s... Read more
PE16017
Opened: Dec 20, 2016 , Closed: May 4, 2018
Extended Braking Distance
On December 20, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 16-017 to investigate reports of braking concerns in model year 2007 through 2009 Ford Fusion and Mercury Milan vehicles.Complainants report that after an ABS braking event (caused by braking on a slip... Read more
PE16011
Opened: Sep 28, 2016 , Closed: Dec 25, 2017
Power Steering Failure
On September 28th, 2016, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE16-011 to investigate claims of power steering assist loss on model year 2010 Ford Fusion vehicles.ODI has received 718 unique claims related to the alleged problem with 598 reports indicating the powe... Read more
PE14030
Opened: Oct 2, 2014 , Closed: Sep 10, 2015
Electric power steering failure
The Office of Defects Investigation (ODI) opened a preliminary evaluation to investigate complaints of the loss of power steering while driving. The subject vehicles are equipped with a rack mounted Electric Power Assisted Steering (EPAS) unit.Some of the complaints alleged that the steering assist ... Read more
EA12009
Opened: Dec 12, 2012 , Closed: Jun 12, 2014
Floor mat interference with accelerator
On May 27, 2014, Ford Motor Company submitted recall 14E-028 (Ford recall #14S07) to correct a safety-related problem with certain driver's side Ford optional all-weather floor mats sold for use in model year 2006 through 2011 model year Ford Fusion, Mercury Milan, Lincoln Zephyr, and Lincoln MKZ ve... Read more
EA11009
Opened: Jul 26, 2011 , Closed: Jan 20, 2012
Wheel Mounting Stud Fracture
To date, the agency is aware of 84 consumer complaints and 361 warranty claims related to the alleged defect in the subject vehicles.In total, 382 subject vehicles reportedly experienced one or more wheel stud fractures, resulting in 7 alleged wheel separation incidents.Most of the reported wheel st... Read more
PE11003
Opened: Jan 21, 2011 , Closed: Jul 26, 2011
Wheel Stud Fracture
On January 21, 2011, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE11-003) to investigate alleged wheel stud fractures in certain model year (MY) 2010 Ford Fusion vehicles.ODI sent the manufacturer an information request letter dated February 8, 2011 and Ford responded... Read more
PE10019
Opened: May 28, 2010 , Closed: Jan 11, 2013
Accel Pedal Interference - Acc Floormat
Unsecured mats may interfere with accelerator pedal return to idle. A heel blocker in the floor pan provides a platform that may lift an unsecured mat into contact with the pedal. Ford introduced new pedals as a running change early in model year (MY) 2010 vehicles. Analysis of complaints received b... Read more
FORD FUSION - All Years Overview
Complete safety history for the FORD FUSION across all model years (2006, 2020).
127
Total Recalls
28,786
Total Complaints
11
Investigations
1,214
Reported Crashes
304
Reported Fires
22
Reported Deaths
FORD FUSION - Year by Year
Compare recalls and complaints across model years. Click any year to see full details.