2007 FORD FUSION Recalls, Complaints & Safety

Drivers seat moved back while driving and now won't move forward I am only 4ft 8 inch tall and driving my car is very difficult I have seen a lot of other people complaining of the same thing and something needs to be done

i need to check engine make/brand

Took car to dealer because the dash light came on what looked like airbag needed replacement.? I had had that done so they checked and told me it was a weight bar in passenger seat that was lighting up. Does that not protect person from collision and trigger airbag if u have accident.?? Would that not be a necessary fix even if cars out of warranty? They could not answer that and said I would have to pay over 750.00 to correct.. I walked out. What’s the real truth here. This car is a 2007!! Who would pay that amount..

Driver's side front seat will stop moving forward and back it has been tested said all was good it moved back on it own while driving now I am 4 ft 8 inches tall not good I was stopped at a red light

The contact owns a 2007 Ford Fusion. The contact stated that while operating the vehicle, the air bag warning light had remained illuminated. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The failure mileage was approximately 43,000.

The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 19V001000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle hesitated to accelerate. The air bag and check engine warning lights were illuminated. The vehicle later failed to be started. The vehicle was towed to the residence by AAA, who attempted to jumpstart the vehicle, but the vehicle failed to start. AAA related the failure to the transmission; however, the vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but confirmed that the air bag parts were on backorder. The failure mileage was unknown. Parts distribution disconnect.

MY AIRBAG LIGHT CAME ON 2 DAYS AFTER DRIVER SIDE AIR BAG WAS REPLACED. DEALER WANTED $129.50 TO TELL ME THE REASON. AFTER CHECKING I WAS TOLD IT IS SOMEWHERE IN THE WIRING IN THE PASSENGER SEAT AND IT WILL COST ME $500. TO REMOVE THE SEAT AND THE SEAT COVERS AND AN ESTIMATED $500 TO FIX THE WIRING PROBLEM. I AM [XXX] AND THAT IS A LOT OF MONEY FOR ME TO PAY. WHY IS A PROBLEM LIKE THAT MY PROBLEM AND NOT FORD MOTOR??? I HAVE BEEN TOLD BY SEVERAL PEOPLE THAT FORD HAD A LOT OF PROBLEMS WITH MY MODEL 2007 FORD FUSION. AGAIN WHY IS A SAFETY PROBLEM MINE AND NOT FORD MOTOR??.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2007 Ford Fusion. The contact stated that while driving at 30 MPH, there was an abnormal metal sound detected. The vehicle began to shake abnormally and stalled. There were no warning lights illuminated. The vehicle was towed to an independent mechanic, who informed her the failure was due to the axle. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 140,000.

The passenger airbag was replaced, and is now trying to pop out of the cover. The upper left corner is bulging outward.

ABS and WRENCH icon are flashing on dashboard. Car making a terrible noise from underneath . I try to drive the car but it loses power and goes into LIMP mode. I have read many problems with the ABS control module valves sticking open due to the wrong type of brake fluid put in by manufacturer. My car is a 2007 ford fusion sel AWD with only 89,000 miles. I need a recall service appointment as quickly as possible because this is the only vehicle I own. The car is just sitting in my driveway. HELP!!!!!!!!!

The contact owned a 2007 Ford Fusion. The contact stated while driving 40 MPH, and merging into the slow lane, he crashed into a vehicle that stopped abruptly. Additionally, the vehicle was rear-ended by another vehicle. The driver air bag exploded. The contact was able to exit the vehicle without assistance. The contact was transported to the hospital with the assistance of Uber. The contact was informed that he had sustained a broken sternum and bruised ribs. A police report was filed. The vehicle was towed to the residence, where it was totaled. The dealer and the manufacturer were not notified of the failure. The contact received a recall notice of NHTSA Campaign Number: 21V158000 (Air Bags), that he related to the failure. The failure mileage was approximately 130,000.

Crash 1 injured

My boyfriends mom was up north driving and the latch on the driverside door stopped working. She's 60+ and still years later has to tie her door close and climb over the passenger seat to get in the car. I can get it closed if it's accidentally opened just like an inch but the door absolutely cannot to opened any further.

The contact owns a 2007 Ford Fusion. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 17V024000 (Air Bags) however, the failure recurred after the recall repair was performed. The contact stated that while driving at an undisclosed speed, the passenger's side air bag warning light illuminated. The vehicle was taken back to the dealer, where the passenger's side air bag was replaced a second time. The failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 240,000.

This vehicle was totaled in May 2020. I had numerous and constant brake issues with this car and had much of the brake system (brake pads, rotors, and calipers I believe) replaced within a year of the accident. The accident occurred when I tried to apply the brakes, causing me to hydroplane into an oncoming car. My concern is that this could be related to the ABS recall (NHTSA CAMPAIGN ID: 19V904000). Although my vehicle does not appear to be affected by the recall, it seems very similar to the brake issues I experienced.

Crash 2 injured

Took my car on to check why seat belt light was on after bag replaced. Told there is a sensor under passenger seat that reflects weight in seat that is not working that is used in case accident airbag pressure would be deployed. Light will not turn off on dash and told me out of warranty is not on repair list… I have 2007 fusion that I can’t sell because of safety light. Who is responsible for that. Service at dealer said sorry can’t help me.. it would be 400.00??? R u kidding .

The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) and 19V904000 (Service Brakes, Hydraulic) however, the local dealer had failed to return the contact's call to schedule an appointment for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and followed up with the dealer; however, the dealer failed to assist. The contact had not experienced a failure. VIN tool confirms parts not available.

Air bag light comes on and stays on -this happened shortly after the car's airbag recall was taken care of- had never had a problem before.

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2007 Ford Fusion. The contact stated while driving at 60 MPH on a bumpy road, the brake pedal was depressed and the vehicle accelerated unintendedly, hit a high curb, and stopped. The air bags did not deploy. There were no warning lights illuminated. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a diagnostic test fee. The vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred while driving. The contact stated while driving in the rain and in the process of changing lanes, the vehicle in front of her stopped at the traffic light. The contact then depressed the brake pedal. However, the vehicle hydroplaned, accelerated, and crashed into the rear of the vehicle in front of her. The air bags did not deploy. The contact sustained severe headaches, neck pain, and knee pain and sought medical assistance. The contact’s friend who was pregnant and occupying the front passenger’s seat sustained back pain. The driver of the other vehicle sustained injuries and sought medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure but did not provide any assistance. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was unknown.

Crash 3 injured

The contact owns a 2007 Ford Fusion. The contact stated while driving at 60 MPH on a bumpy road, the brake pedal was depressed and the vehicle accelerated unintendedly, hit a high curb, and stopped. The air bags did not deploy. There were no warning lights illuminated. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a diagnostic test fee. The vehicle was not diagnosed or repaired. The contact stated that the failure reoccurred while driving. The contact stated while driving in the rain and in the process of changing lanes, the vehicle in front of her stopped at the traffic light. The contact then depressed the brake pedal. However, the vehicle hydroplaned, accelerated, and crashed into the rear of the vehicle in front of her. The air bags did not deploy. The contact sustained severe headaches, neck pain, and knee pain and sought medical assistance. The contact’s friend who was pregnant and occupying the front passenger’s seat sustained back pain. The driver of the other vehicle sustained injuries and sought medical assistance. A police report was filed. The vehicle was towed to a tow lot where it was totaled. The dealer was notified of the failure but did not provide any assistance. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was unknown.

Crash 3 injured

I didn’t know or the incident with the car until I purchased and started noticed The way it drives. It do have a problem with acceleration while shifting gears, and also loses power with A/c turned on.

The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Numbers: 19V904000 (Service Brakes, Hydraulic) and 21V158000 (Air Bags) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed, and then the vehicle lost motive power with the brake fluid message displayed. Additionally, brake fluid leaked onto the engine and there was smoke coming from underneath the hood. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 200,000. VIN tool confirms parts not available.

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2007 Ford Fusion. The contact stated while driving approximately 55 MPH, the brake pedal had to be depressed with extra effort to stop the vehicle. The ABS, traction control, wrench, and oil lights were illuminated on the instrument panel. The vehicle was taken to a local mechanic to be diagnosed. The dealer informed the contact that the brakes needed to be replaced. The ABS was replaced. The manufacturer was notified of the failure. The contact related the failure to NHTSA Campaign Number: 19V904000 (Service Brakes, Hydraulic). The approximate failure mileage was 162,000.

Constituent writes requesting assistance in Ford continually reaching out Regarding the Takata Airbag Recall for a vehicle that was Totaled in 2018.

The contact owns a 2007 Ford Fusion. The contact received notification of Customer Satisfaction Program Number: 21N11 (Service Brakes, Hydraulic). The contact stated that while starting the vehicle, the brake pedal went to the floorboard while depressed. The contact had to apply force to the brake pedal to stop the vehicle. The vehicle was taken to the dealer and diagnosed that new brake hoses needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 122,000.

Ford Motor Company is not responding to this recall in a timely fashion.

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer and the local dealer were not contacted. The contact had not experienced a failure. VIN tool confirms parts are not available.

In January of 2020 and again in October of 2020, I received recall notices regarding the recall of the Hydraulic Control Unit (HCU) per the 19S54 / 19V-904 recall notice. Once the part was available, I scheduled the work and brought my Fusion to DCH Ford of Eatontown 764. The dealership looked at the HCU and said it was not affected and not in need of replacement. Days later, I tried to drive my car and had no braking capability, save the emergency hand brake. The Fusion was towed to the dealer and it was determined that the HCU failed. It was months before an HCU was available, so the car sat with the dealer until August 2021. I have the repair records showing the part that was replaced is the 2C215 HCU Module, the exact part that is outlined in the recall notice. Ford will not consider the repair under the recall because the recall closed when the vehicle was inspected in April. Despite many emails and telephone calls, Ford is now not responding to any contact and will not consider the repair bill under the recall notification.

Takata Recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the padding on the steering wheel was visible however, no warning lights were illumined. The contact stated that the failure cause was not diagnosed or repaired. The contact stated that the dealer was contacted for the recall remedy and stated that the recall parts were not available. The contact called Suburban Ford of Ferndale (21600 Woodward Ave, Ferndale, MI 48220) confirmed that the parts were not available. The manufacturer was contacted regarding the recall remedy and advised that the parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The approximate failure mileage was 89,000. VIN tool confirms parts are not available.

Takata recall. The contact owns a 2007 Ford Fusion. The contact received a recall notification for NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the issue. The part was not available for repair. The contact had not experienced a failure. The VIN was unavailable.

After getting the Ford Airbag recall work fixed on my teenage son's vehicle, the airbag dashboard light came on (a few weeks later). Upon taking it to the dealer, they told me the car needed a new battery. I agreed to have it replaced, despite NOT having any previous battery issues. After the battery was replaced, the airbag light was still coming on. After a diagnostic, it was discovered the passenger side sensor needs repaired (over $1,000 cost to complete this work). This is absolutely ridiculous, had NO PROBLEMS until Ford replaced my airbags. I was further told not replacing this sensor means NO AIRBAGS will deploy if in an accident. Now the SAFETY of my son is in YOUR HANDS FORD!!! If nothing is wrong with the airbags themselves, just a faulty passenger sensor....the driver airbag should still work!! THIS IS UNBELIEVALBE!! All this after waiting for over THREE HOURS at the dealer!!!

The contact owns a 2007 Ford Fusion. The contact stated while driving at 25 mph, a cable van was parked on the side of the road not allowing the contact to see the other vehicle reversing out of the driveway. As a result, the vehicle rear ended the vehicle in the driveway. The air bags failed to deploy. A police report was filed. There were no injuries sustained. The vehicle was not drivable and was not towed. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact was relating the failure to NHTSA campaign number: 21V158000 (Air bags). The manufacturer had not been informed of the failure. The failure mileage was 200,000.

Crash

Takata recall. The contact owns a 2007 Ford Fusion. The contact received notification of NHTSA campaign number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer and manufacturer were not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced the failure. Vin tool confirms parts not available.

The contact owns a 2007 Ford Fusion. The contact stated while driving 20 MPH, the brake pedal required extended travel time for the vehicle to come to a complete stop. The contact stated no warning lights were illuminated. The vehicle was towed to the local dealer to be diagnosed. The contact was informed that the DOT fluid and reservoir cap needed to be replaced. The vehicle was repaired and however, failure persisted. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 19V904000 (SERVICE BRAKES, HYDRAULIC) however, the VIN was not included. The manufacturer was informed of the failure but provided no further assistance. The failure mileage was approximately 50,746.

TL* THE CONTACT OWNS A 2007 FORD FUSION. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) AT PARKWAY FORD OF LEXINGTON (98 US-64, LEXINGTON, NC 27295). AFTER RETRIEVING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG WAS NOT SECURED INSIDE THE AIR BAG HOUSING. THE CONTACT INFORMED THE DEALER OF HER CONCERNS AND WAS INFORMED THAT THE VEHICLE WAS OKAY TO OPERATE AS-IS. THE CONTACT STATED THAT AFTER A COUPLE OF MONTHS, THE DASHBOARD STARTED TO RAISE AND SHE COULD SEE A LARGE BUMP. THE CONTACT STATED THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PARKWAY FORD OF LEXINGTON (98 US-64, LEXINGTON, NC 27295) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

KAYSER FORD IN MADISON, WI WAS SUPPOSED TO HAVE REPLACED DRIVER SIDE AIR BAG. I HAVE CONCERNS ABOUT THEIR PROPERLY REPLACING, PER THE SAFETY RECALL, AS TIM DOUGLAS BOASTED THAT "THEY HAVE OVER 47 AIRBAGS" IN BACK AND THIS IS NOT HOW THE RECALL SHOULD WORK. THE PART NEEDS TO BE ORDERED PER THE VIN AND RECEIVED AND PUT IN, NOT SOME RANDOM SPARE EXTRA PARTS IN BACK, PUT IN THE VEHICLE, WITHOUT KNOWING HOW LONG THEY HAVE BEEN SITTING THERE. FURTHER, THIS FORD REPLACED THE PASSENGER AIRBAG, AND PULLED ON THE BOTTOM EDGE OF THE AIRBAG COMPARTMENT, CAUSING A BADLY TENTED EDGE, THAT COULD OBSTRUCT THE PASSENGER AIR BAG DEPLOYMENT OR TEAR THE BAG IF IT IS DEPLOYED, AND AFFECT THE ANGLE AND TRAJECTORY OF THE DEPLOYMENT. THIS FORD DENIED ANY RESPONSIBILITY. WHEN WE HAD IT TOWED FOR OTHER REPAIRS INCLUDING THE DRIVER SIDE AIRBAG, THEY NOT ONLY DID NOT PERFORM THE NECESSARY REPAIRS, BUT THEY CAUSED HARM TO OUR CAR: DAMAGE TO THE FRONT BUMPER, FAILED TO REFILL FLUIDS CORRECTLY, INCLUDING TRANSMISSION FLUID AND POWER STEERING FLUID AND DID NOT REPLACE THE FRONT BRAKE CALIPERS. THE NEW SERPENTINE BELT IS LOOSE AND MAKES A NOISE. THEY ALSO DROVE OUR CAR OVER 30 MILES, WITHOUT OUR AUTHORIZATION AND THEN LIED ON THE INVOICE CLAIMING THAT OUR CAR CAME IN AND LEFT AT THE SAME MILEAGE. FURTHER, THEY LEFT OUR CAR ON A TOW TRUCK WITH THE J HOOK HANGING FROM THE SUSPENSION AND UNDER TENSION, ALL NIGHT.