2008 FORD CROWN VICTORIA

3 recalls, 64 complaints - 40 TSBs

STEERING:RACK AND PINION:PINION SHAFT

Defect Description

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermedia... Read more

Consequence

Improper servicing of the upper intermediate shaft could cause the shaft to separate, which can then result in a loss of steering control, and increasing the risk of a crash.

Remedy

Ford will notify the owners of vehicles whose repair records reflect that the upper intermediate steering shaft was repaired during the course of the prior recall 13V-385. Dealers will inspect and replace the upper immediate shaft if necessary free of charge. The recall began November 17, 2014. O... Read more

36,888 vehicles affected

Manufacturer: Ford Motor Company

STEERING

Defect Description

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois... Read more

Consequence

If the lower bearing separates, the vehicle may experience a loss of steering, increasing the risk of a crash.

Remedy

Ford will notify owners and dealers will replace the lower intermediate shaft, free of charge. The upper intermediate shaft and steering column lower bearing will be inspected to identify any damage that may have occurred as a result of lower intermediate shaft corrosion, and repaired or replaced a... Read more

355,000 vehicles affected

Manufacturer: Ford Motor Company

SUSPENSION:FRONT:HUB

Defect Description

ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.

Consequence

IF A HUB FRACTURES, IT MAY POTENTIALLY DETACH FROM THE WHEEL KNUCKLE, RESULTING IN THE WHEEL BEING RETAINED ONLY BY THE BRAKE CALIPER ASSEMBLY. AS A RESULT, THE WHEEL MAY SEPARATE FROM THE VEHICLE POTENTIALLY RESULTING IN A CRASH.

Remedy

DEALERS WILL INSPECT BOTH FRONT WHEEL BEARING AND HUB ASSEMBLIES AND REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON JUNE 22, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

8,800 vehicles affected

Manufacturer: FORD MOTOR COMPANY

Complaint Statistics

64 total complaints 13 crashes 7 fires 6 injuries 3 deaths

Top Reported Components

Component	Complaints
STEERING	24
VEHICLE SPEED CONTROL	10
SUSPENSION	5
ELECTRICAL SYSTEM	3
SERVICE BRAKES	3
ENGINE	2
UNKNOWN OR OTHER	2
POWER TRAIN	2
SERVICE BRAKES, HYDRAULIC	1
EXTERIOR LIGHTING:HEADLIGHTS	1

Incident date: Jun 6, 2023

On July 10 I was driving my car and then suddenly all the brakes came on. There were no objects in front of the car or behind the cars it was early morning at 7 o'clock on my way to the hospital for work. There was no warning that there was an object in front of me or anything. Two days later around... Read more

Incident date: Apr 17, 2023

The car would not start so we had it towed to a local repair shop. (The closest Hyundai dealer is located 91 miles (182 round trip). The local shop diagnostics indicated an oil leak in the valve cover gasket which dripped onto the alternator and the drive belt. The obvious way to fix the problem wa... Read more

Incident date: Sep 27, 2022

The contact owns a 2008 Ford Crown Victoria. The contact stated while driving 55 MPH in a dark area with the high beam headlights activated, the headlights became inoperable. There was no warning light illuminated. The contact stated that the low beam headlights were activated to continue driving. T... Read more

Incident date: Aug 23, 2022

The contact owns a 2008 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering assist. The contact inspected the steering column underneath the hood and noticed that the steering shaft was corroded. The vehicle was not dia... Read more

Incident date: Jul 16, 2022

The right front wheel hub broke at the weld when turning in a parking lot. The part is available for inspection. Had this happened at freeway speed, the right front wheel would have departed the vehicle. The safety hazards are obvious. I attempted to contact customer service and they did not reply.... Read more

Incident date: May 28, 2021

I purchased this vehicle a week ago and I also downloaded car fax and it states my vehicle was due for a recall in 2014 but the previous owner next got it.

Incident date: May 28, 2021

I purchased this vehicle a week ago and I also downloaded car fax and it states my vehicle was due for a recall in 2014 but the previous owner next got it.

Incident date: Jun 10, 2020

2008 FORD INTERSEPTER GAS TANK STRAPS AND TANK FELL. VEHICAL WAS TOWED TO A FORD.

Incident date: Jun 19, 2020

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE STEERING WHEEL INDEPENDENTLY TURNED 180 DEGREES. THE CONTACT REGAINED CONTROL OF THE VEHICLE, AND PULLED OVER AND PARKED THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND BECAME AWARE OF A LOOSENED... Read more

Incident date: Mar 4, 2020

I DROVE MY CAR TO WORK. I PARKED IT ON THE SIDE OF THE STREET. WHEN I GOT OUT HOURS LATER IT HAD CAUGHT ON FIRE.

Fire

Incident date: Mar 4, 2020

I DROVE MY CAR TO WORK. I PARKED IT ON THE SIDE OF THE STREET. WHEN I GOT OUT HOURS LATER IT HAD CAUGHT ON FIRE.

Fire

Incident date: Mar 4, 2020

I DROVE MY CAR TO WORK. I PARKED IT ON THE SIDE OF THE STREET. WHEN I GOT OUT HOURS LATER IT HAD CAUGHT ON FIRE.

Fire

Incident date: Jan 14, 2020

NOTICED INTERMITTENT STIFFNESS IN THE STEERING, AN INSPECTION BY OWNER AT THE STEERING COLUMN DETERMINED THAT THE BEARING CONNECTING THE UPPER AND LOWERS SHAFTS HAD EXTENDED FROM ITS HOUSING. IT WAS DETERMINED THIS FAILURE WAS CONSISTENT WITH A PREVIOUS RECALL 13R01. THE VEHICLE WAS TAKEN TO GILLE... Read more

Incident date: Feb 7, 2019

I WAS EXITING THE FREEWAY AND TURNED ONTO MY STREET WHEN MY LOWER STEERING SHAFT COLLAPSED AND CAUSED MY UPPER BEARING RETAINING CLIP TO SEPARATE FROM THE STEERING COLUMN CAUSING ME TO LOSE ALL STEERING CONTROL.

Incident date: Dec 4, 2018

TAKATA RECALL FOR SOME ODD REASON ANY LITTLE BUMP OR IN LEVEL GROUND I GO OVER , THE STEERING WHEEL RESPONSE IS HORRIBLE. ALSO MY CHECK GAS CAP LIGHT COMES ON AND I CHANGED THE FUEL PUMP TWICE & HORRIBLE FUMES FLOATS AROUND INSIDE MY CAR CABIN.

Incident date: Dec 4, 2018

Incident date: Jun 27, 2018

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A TREE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN AUTO SERVICE. THE DEALER WAS NOT CONTAC... Read more

Crash

Incident date: Jan 10, 2018

THE ANTI BRAKE LIGHT COMES ON THE REAR PASSENGER SIDE SENORS IS SHOW OPEN CIRCUIT

Incident date: Nov 6, 2017

I HAVE A 2008 FORD CROWN VICTORIA (P71) POLICE INTERCEPTOR. I AM HAVING A KNOCKING NOISE WHEN I TURN THE STEERING WHEEL LEFT TO RIGHT. THE NOISE IS ACCOMPANIED BY A WANDERING STEERING WHEEL WHEN THE VEHICLE GOES OVER BUMPS. ALSO THE STEERING WHEEL SOMETIMES BECOMES HARD TO TURN THEN RAPIDLY BECOM... Read more

Incident date: Nov 6, 2017

Incident date: Jul 29, 2017

I WAS GOING DOWN THE ROAD AND MY GAS PEDAL STUCK TO FLOOR TURNED KEY OFF AND HIT BRAKES FELT LIKE PEDAL WANTED TO STAY DOWN.CITY STREET.

Incident date: Jan 9, 2017

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS DEPRESSED, BUT THE VEHICLE STILL ACCELERATED ON ITS OWN. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000. THE VIN WAS NOT AVAILABLE.

Incident date: Jul 29, 2016

I WAS DRIVING STRAIGHT ON A HIGHWAY- ROUTE 2 IN MASSACHUSETTS. AFTER TAPPING ON THE BRAKES TO BEGIN THE PROCESS OF SLOWING DOWN, THE CROWN VICTORIA- ON IT'S OWN- BEGAN TO ACCELERATE AT THE SAME TIME. IT WAS SUDDEN AND UNINTENDED ACCELERATION. AT THAT POINT, I SLAMMED AS HARD AS I COULD ONTO THE BR... Read more

Crash

Incident date: Jun 1, 2013

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS BEING OPERATED, THE FRONT PASSENGER SIDE VISOR LIGHT REMAINED ILLUMINATED AFTER THE VISOR WAS CLOSED. AS A RESULT, THE VISOR MATERIAL WAS BURNED. THE CONTACT MENTIONED THAT THE VISOR HAD TO BE SLIGHTLY OPENED TO PREVENT FURTHER B... Read more

Fire

Incident date: Apr 28, 2016

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000. UPDATED 06/29/16*LJ UPDATE... Read more

Incident date: Apr 14, 2016

TWICE NOW WHILE SLOWING FOR AN INTERSECTION SOON AFTER VEHICLE START, THE VEHICLE GAS TRIED TO SURGE FORWARD WHILE BRAKES HAVE E BEEN APPLIED. THE CAR TRIED TO REV UP TO 5000RPM. UPON MANAGING TO STOP CAR, I PUT IT IN NEUTRAL , IT REVVED TO 5000RPM THEN SUDDENLY DROPPED BACK TO IDLE. BOTH TIMES ... Read more

Incident date: Mar 1, 2015

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY WITHOUT ANY WARNING. THE VEHICLE WAS STOPPED AND PLACED INTO THE PARK POSITION AFTER THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE M... Read more

Incident date: Sep 23, 2015

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE REPAIR FOR NHTSA CAMPAIGN NUMBER: 14V704000 (STEERING) WAS PERFORMED, BUT THE FAILURE RECURRED. THE CONTACT HEARD A LOUD POPPING NOISE WHILE DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DISCOVERED THAT THE ... Read more

Incident date: Sep 1, 2015

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. WHILE DRIVING 30 MPH AND APPROACHED A STOP SIGN, THE ACCELERATOR PEDAL WAS DEPRESSED AND BECAME STUCK TO THE FLOORBOARD. AS A RESULT, THE VEHICLE ACCELERATED UNCONTROLLABLY AND CRASHED INTO AN ELECTRIC POLE. THE FRONT AIR BAGS DEPLOYED. THE CONTACT SU... Read more

Crash 1 injured

Incident date: Jan 1, 2014

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE UPPER AND LOWER BEARINGS SEPARATED FROM THE VEHCLE, CAUSING THE POWER STEERING TO FAIL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 13V385000 (STEERING). THE MANUFACTURER WAS MAD... Read more

Incident date: Jan 1, 2014

Incident date: Aug 6, 2011

UNMARKED POLICE CROWN VICTORIA SEDAN TRAVELING IN LEFT LANE OF 4-LANE, GRASS MEDIAN-SEPARATED HIGHWAY WITH POSTED SPEED LIMIT 55 MPH. POLICE OFFICER DRIVER DECEASED IN CRASH. WITNESSES REPORT: AFTER ENTERING HIGHWAY, VEHICLE ACCELERATED TO HIGH RATE OF SPEED; IN VICINITY POLICE MEDIAN TURNAROUND, PO... Read more

Crash Fire 1 deaths

Incident date: Aug 6, 2011

Crash Fire 1 deaths

Incident date: Aug 6, 2011

Crash Fire 1 deaths

Incident date: Feb 7, 2013

I WAS A PASSENGER IN THE ABOVE VEHICLE. ON 02/07/2013 THE CAR HYDRO PLANED FROM THE ROAD AND THE DRIVER LOST CONTROL OF THE CAR. IT BEGAN SPINNING AROUND AND LEFT THE ROAD, THE CAR HIT A FENCE AND TWIRLED AROUND AND SLAMMED REAR END FIRST INTO A POLE. THE IMPACT WAS SO HARD IT CAUSED THE FRONT SEATS... Read more

Crash 1 injured

Incident date: Jul 20, 2014

CORRECTED DESCRIPTION FOR COMPLAINT 10618222: DRIVING ON HIGHWAY AT 70 M.P.H., NOTICED INCREASING "PLAY" IN STEERING WHEEL; STOPPED AT REST AREA. WHEN READY TO LEAVE, STARTED TO BACK OUT AND TURNED STEERING WHEEL LESS THAN 1/2 TURN TO THE LEFT. I HEARD/FELT SOMETHING "POP," AT WHICH POINT THE STE... Read more

Incident date: Sep 4, 2013

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD ROARING NOISE EMITTED UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT BOTH FRONT WHEEL BEARINGS AND HUB ASSEMBLIES NEEDED TO BE REPLACED. THE V... Read more

Incident date: Oct 12, 2013

VEHICLE SUDDENLY JERKED TO THE LEFT CAUSING IT TO FLIP OVER AND DAMAGING TWO UTILITY POLES AND BRINGING DOWN POWER LINES. *TR

Crash

Incident date: Aug 7, 2013

TL* THE CONTACT OWNS 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A LOSS OF STEERING CONTROL. THE CONTACT THEN UNEXPECTEDLY CRASHED INTO ANOTHER VEHICLE. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED INJURIES TO THE NECK, BACK AND BODY. A POLICE REP... Read more

Crash 2 injured

Incident date: Jul 19, 2013

NOTE: THIS IS A POLICE CAR. OFFICER WAS DRIVING APPROXIMATELY 40MPH WHEN SUDDENLY, WITHOUT WARNING, THE STEERING WHEEL HAD A LOT OF PLAY IN IT, WHICH BECAME MORE APPARENT WHEN THE STEERING WHEEL DID A COMPLETE 360 DEGREE TURN WHILE THE VEHICLE KEPT GOING STRAIGHT. HE WAS ABLE TO TURN THE WHEEL HAR... Read more

Crash

Incident date: Oct 10, 2012

ON WEDNESDAY, OCTOBER 10 AT APPROXIMATELY 3:45 PM TROOPER WAS TRAVELING ON RESERVOIR AVENUE IN THE CITY OF CRANSTON. AS THE TROOPER APPROACHED THE ON-RAMP FOR ROUTE 10 SOUTH HE ATTEMPTED TO TURN ONTO THE RAMP. AS HE DID SO HE HEARD A LOUD SNAP AND THE STEERING WHEEL KEPT TURNING WITHOUT TURNING T... Read more

Incident date: Sep 26, 2012

INSPECTION FOUND DISLOCATED BUSHING. *TR

Incident date: Sep 26, 2012

INSPECTION FOUND DISLOCATED BUSHING. *TR

Incident date: Sep 26, 2012

INSPECTION FOUND DISLOCATED BUSHING. *TR

Incident date: Sep 26, 2012

INSPECTION FOUND DISLOCATED BUSHING. *TR

Incident date: Sep 26, 2012

INSPECTION FOUND DISLOCATED BUSHING. *TR

Incident date: Sep 26, 2012

INSPECTION FOUND DISLOCATED BUSHING. *TR

Incident date: Sep 26, 2012

INSPECTION FOUND DISLOCATED BUSHING. *TR

Incident date: Sep 26, 2012

INSPECTION FOUND DISLOCATED BUSHING. *TR

Incident date: Sep 25, 2012

TL* THE CONTACT OWNS A 2008 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE POWER STEERING ASSIST FAILED. THE CONTACT STATED THAT HE ATTEMPTED TO TURN THE VEHICLE BUT INSTEAD, HEARD A LOUD NOISE AS THE WHEEL BEGAN TO MOVE INDEPENDENTLY. THE VEHICLE WAS TOWED TO A REPAIR SHOP FO... Read more

Showing 50 of 64 complaints.

Technical Service Bulletins, 2008 FORD CROWN VICTORIA

40 manufacturer communications from 18 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
061000 ENGINE AND ENGINE COOLING:ENGINE	4
100000 POWER TRAIN	3
060000 ENGINE (PWS)	3
103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)	2
010000 STEERING	2
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	2
355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL	1
046000 SERVICE BRAKES, AIR:ANTILOCK	1

060000 ENGINE (PWS)

This SKU is a Radiator Fan. The customer communication requested return of unsold inventory to inspect the electrical connections. An electrical connection issue may lead to the fan not working potentially throwing a check engine light fo

110000 ELECTRICAL SYSTEM

350000 EQUIPMENT

Replacing the original equipment SYNC/Navigation system with either an aftermarket SYNC/Navigation kit or modifying original SYNC/Navigation parts to provide additional features is not recommended nor supported on any Ford, Mercury or Linco

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

The Powertrain Control/Emissions Diagnosis (PC/ED) manual has been revised for diagnosing electronic throttle bodies (ETBs). The ETC_ACT and ETC_DSD PIDs should not used to diagnose possible ETB concerns. The IDS has a limited refresh rate

062100 ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY

062000 ENGINE AND ENGINE COOLING:COOLING SYSTEM

061320 ENGINE AND ENGINE COOLING:ENGINE:OTHER FUEL TYPES:TURBO/SUPERCHARGER

061200 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

061120 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER

061110 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:BELTS AND ASSOCIATED PULLEYS

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

061000 ENGINE AND ENGINE COOLING:ENGINE

060000 ENGINE AND ENGINE COOLING

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

062300 ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

063110 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

060000 ENGINE (PWS)

160000 STRUCTURE

Inpected or repaired under 13R01 - Requests for recall service action under 13S08

010000 STEERING

For 2005-2012 Crown Victoria, 2005-2011 Grand Marquis and Town Car vehicles, Regional Program 13R01 applies to vehicles not registered in corrosion states and not included in Safety Recall 13S08, where operation in high corrosion areas for

010000 STEERING

Inpected or repaired under 13R01 - Requests for recall service action under 13S08

100000 POWER TRAIN

4R75E TRANSMISSION - GRINDING/WHINE/VIBRATION/GEAR SLIPPAGE - SERVICE KIT AVAILABLE ISSUE A service kit has been released to assist with proper repair of the 4R75E transmission in 2008 Mark LT, 2008-2010 F-150, 2008-2010 / 2013-2014 E-Ser

100000 POWER TRAIN

4R75E Transmission - Grinding/Whine/Vibration/Gear Slippage - Serrvice Kit available

013200 STEERING:GEAR BOX:SHAFT PITMAN

FORD: THE LOWER INTERMEDIATE STEERING SHAFT, HAS CORROSION OF SWING LINK JOINTS, COMBINED WITH COLLAPSED UPPER INTERMEDIATE STEERING SHAFT, RESULTING IN STEERING COLUMN SEPARATION AND LOSS OF STEERING CONTROL. MODEL 2005-2011 CROWN VICTOR

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

FORD/LINCOLN/MERCURY: FAILURE OF PLANETARY GEAR ASSEMBLY IS DUE TO TRANSMISSION, ON CERTAIN VEHICLES, EXHIBITING GRINDING, GEAR SLIPPAGE, WHINE TYPE NOISE, VIBRATION, WHILE DRIVING OR LOSS OF REVERSE. *PE

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

FORD/LINCOLN/MERCURY: THE INDICATOR MAY ILLUMINATE OVERDRIVE OFF AND/OR SLIPPING IN 3RD OR NO 4TH GEAR, DUE TO DIRECT CLUTCH FAILURE AND DIAGNOSTIC TROUBLE CODE (DTC) P0733 AND/OR P0734. MODEL 2008-2013 MARK LT, F-150, CROWN VICTORIA, GRA

012000 STEERING:COLUMN

FORD: SWING LINK JOINTS ON LOWER INTERMEDIATE STEERING SHAFT, HAS CORROSION, AND COMBINED WITH COLLAPSED UPPER INTERMEDIATE STEERING SHAFT, ON SOME VEHICLES, CAUSES STEERING COLUMN TO SEPARATE, LEADING TO STEERING CONTROL LOSS. MODEL 2005

060000 ENGINE (PWS)

FORD/LINCOLN/MERCURY: IF BATTERY WAS DISCONNECTED OR DEAD, VEHICLES/TRUCKS MAY EXPERIENCE HARD STARTS AND ENGINE IDLE RPM FLUCTUATION AND EXHIBIT DIAGNOSTIC TROUBLE CODES (DTCS) P0505, P0506, P2111 AND P2112. *PE

118000 ELECTRICAL SYSTEM:SOFTWARE

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

100000 POWER TRAIN

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

061000 ENGINE AND ENGINE COOLING:ENGINE

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

046000 SERVICE BRAKES, AIR:ANTILOCK

FORD: IF THERE IS AN INTERMITTENT LACK OF POWER, SURGE, OR HESITATION WHILE DRIVING THE BRAKES WILL OVERRIDE ACCELERATION. *RM

355200 EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

FORD: PERFORMANCE WHITE OR VIBRANT WHITE PAINT PEELING. IN SOME AFFECTED VEHICLES, THE PERFORMANCE WHITE OR VIBRANT WHITE PAINT MAY NOT HAVE BEEN APPLIED PROPERLY AND MAY PEEL ON THE UPPER HORIZONTAL SURFACES DUE TO THE EXCESSIVE HEAT AN

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MULTIPLE VEHICLE LINES - INTERMITTENT PCM, FUEL PUMP, IGN. COIL, A/C, ABS OR FOG LAMP OPERATION. *NJ

061000 ENGINE AND ENGINE COOLING:ENGINE

MALFUNCTION INDICATOR LAMP (MIL) ON--DIAGNOSTIC TROUBLE CODE (DTC) P2106 AND P061B--POLICE INTERCEPTOR BUILT BEFORE 10/19/2007. *NJ

061000 ENGINE AND ENGINE COOLING:ENGINE

SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

MULTIPLE VEHICLE LINES - INTERMITTENT PCM, FUEL PUMP, IGN, COIL, A/C, ABS OR FOG LAMP OPERATION. *NJ

NHTSA Safety Investigations, FORD CROWN VICTORIA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2003

Loss of headlights

The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all ... submission dates) related to the alleged defect, with owners describing a loss of both low and/or high beam headlights occurring while driving.ODI identified 4 Vehicle Owner Questionnaire ( VOQ) reports alleging minor crash or loss of control incidents due to headlight failures.Drivers alleged running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 4173 unique reports related to the alleged problem.There were a total of 11 crashes reported within that group as well as one injury that occurred when the vehicle struck an unseen object on the side of the road when the headlights failed. Ford also submitted 49,843 warranty claims related to headlight failures.Most reports indicate that the headlights failed without warning leaving the driver with no forward lighting, however some noted the headlights flickered or dimmed prior to turning off.Consumers also noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is physically actuated.On December 21st, 2015 Ford notified ODI that it would conduct a safety recall (15V-861) to remedy headlight failures on (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.According to Ford, the headlights of the vehicle are controlled by the Lighting Control Module (LCM) located in the engine compartment of the vehicle.The LCM uses an internal relay, mounted to a circuit board, to control power to the headlights. The headlight relay is soldered to the circuit board at six different terminals. The original equipment LCMs were manufactured in a manner that resulted in the solder joints fatiguing and/or cracking as a result of repeated thermal cycling and/or vibration, a defect condition. The condition could be exacerbated by manufacturing quality issues such as an insufficient amount of solder, effecting the continuity between the circuit board and the relay terminal, and resulting in loss of headlights while driving.Other lighting functions are unaffected by this condition.The LCM manufacturing processes were revised to address the defect condition and Ford has been conducting a warranty extension program to cover defective LCMs since late 2013.Under the recall Ford will replace any remaining defective LCMs in recalled vehicles with remedy LCMs once they become available.See NHTSA recall 15V-861 for further details on the safety recall.The recall action initiated by Ford addresses the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the identification (ODI) numbers found in the attached list.Read more

DP, Closed , Model Year: 2003

Loss of headlamp/exterior lighting

In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria... and Mercury Grand Marquis vehicles.ODI analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 605 reports (for all submission dates) alleging headlight failure.The complaints indicate failures of both low beam headlights typically while driving, a defect condition that was evaluated under a prior ODI investigation (PE08066).Most consumer VOQs indicate that the headlights failed suddenly and without warning leaving the driver with no forward lighting, however some report the headlights flickered or dimmed prior to turning off.In some cases drivers were able to turn the headlights back on after a period of time while others reported the headlights would not come back on at all.Consumers noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is actuated.ODI identified 4 VOQ reports alleging minor crash or loss of control incidents due to headlight failures.Drivers indicated running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's April 7, 2015 Information Request letter, Ford provided data indicating it has received 3,092 complaints of failed headlights related to the Lighting Control Module (LCM), a device that controls the headlights and other lighting functions.This number includes the complaints Ford reviewed and classified as headlight failure due specifically to the LCM.Within Ford's complaints, there are 11 reports alleging a crash occurred.These drivers reported hitting objects, including other vehicles after the headlights failed causing damage to the affected vehicles.One driver was injured when their car struck an unseen object in the road, jerking the steering wheel from their hands and injuring their shoulder.In total 15 crash allegations were identified, all of which have occurred since ODI's prior evaluation of this issue.This petition has been granted.Preliminary Evaluation PE15-028 has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SarchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

PE, Closed , Model Year: 2004

Steering Column Shaft Obstruction

On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a cras... Read more

EA, Closed , Model Year: 2005

Loss of Steering Control

In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Pla... nt, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin (NHTSA Recall 13V-385, Ford Recall 13S08).Ford's recall addresses a corrosion related defect in the lower intermediate shaft that may result in separation of the steering column lower bearing and loss of steering control.Ford's recall will remedy the defect condition by instructing dealers to replace the lower intermediate shaft and to inspect and repair the upper intermediate shaft and steering column lower bearing as necessary.A retaining clip will be installed if the lower bearing has separated.Ford's investigation of steering column separations in the subject vehicles identified a defect condition in the lower intermediate shaft that could result in separation of the column lower bearing.According to Ford's August 26th defect report, severe corrosion of the lower intermediate shaft may cause the lower intermediate shaft swing link joint(s) to stiffen or seize.Ford determined that forces acting on the upper intermediate shaft because of seized swing links may eventually cause the upper intermediate shaft to collapse, which may result in separation of the column lower bearing and loss of steering control.Analysis of ODI complaints and Ford complaints and warranty identified 22 incidents of steering separation (12 complaints and 10 non-duplicative warranty claims) that may be related to the lower intermediate shaft defect condition.All 22 incidents involved vehicles in the recall region, where 419,210 or roughly half (52%), of the subject vehicles were sold.Ford's investigation also determined that column lower bearing separation may occur in vehicles that experienced upper intermediate shaft collapse in prior frontal impact collisions if the shaft was not properly diagnosed and repaired.Ford identified 13 steering separation incidents outside the recall region (6 complaints and 7 non-duplicative warranty claims) where 386,003 of the subject vehicles were sold.Ford did not find evidence of the lower intermediate shaft corrosion issue in these vehicles.Six of the vehicles had known prior collisions and the histories of the remaining 7 were unknown.To address concerns with possible steering separations in vehicles outside the region for safety recall 13V-385, Ford is conducting a Regional Program (13R01) to inspect and repair the steering assemblies of those vehicles as necessary.The lower intermediate shaft will be replaced only if it fails the inspection, the upper intermediate shaft will be repaired if it fails a Ford-specified measurement test.In the event the steering column lower bearings are found out of position, they will be re-seated and secured with a retaining clip.Based on Ford's field actions, this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10505992, 10479893, 10477192, 10475950, 10474596Read more

PE, Closed , Model Year: 2005

Loss of Steering Control

In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Alleg... ations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, Ford provided 2 complaints and 9 warranty claims related to the alleged defect in the subject vehicles (see Figure 1 for an exemplar picture).ODI has received 5 complaints related to the alleged defect, including 1 related to an incident reported in one of the Ford complaints.The incident rate involving subject vehicles is 7.7 per 100,000 vehicles (15 total incidents).Five of the 15 incident vehicles were associated with a prior history report of a frontal impact incident.ODI also analyzed field data for MY 2005 through MY 2008 non-CVPI Crown Victoria and Grand Marquis models and MY 2009 through MY 2011 CVPI models, which use a similar steering column and intermediate shaft design. This analysis identified 4 reports from Ford and 2 complaints to ODI, including 1 duplicative of a complaint provided by Ford, resulting in 5 total incidents and an incident rate of 1.1 per 100,000 vehicles for a vehicle population of approximately 436,000 vehicles. In the peer vehicle analysis, 4 of 5 incident vehicles had a prior history report of a frontal impact incident.ODI also identified 42 reports (39 reports associated with subject vehicles and 3 reports associated peer vehicles) of the lower steering column shaft bearing displacement that did not result in complete separations of the upper to lower steering column shafts (see Figure 2). Vehicles with this condition were identified during inspections of police fleets or during vehicle repairs for complaints of looseness, binding or noise in the steering system while turning.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA13-004) has been opened to further assess the scope, frequency, consequence, and contributing factors to the steering column shaft separations.The VOQs associated with the opening of this investigation and a loss of steering control are: 10347404, 10474596, 10475950, 10477192, and 10479893.Read more

PE, Closed , Model Year: 2003

LOSS OF HEADLIGHT FUNCTION

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD.THIS CON... Read more

PE, Closed , Model Year: 2007

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CH... INA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TORead more

DP, Closed , Model Year: 1997

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE T... HE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.Read more

EA, Closed , Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO ... Read more

RQ, Closed , Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUC... Read more

RQ, Closed , Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.... THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM FORD?S ACCELERATED TESTING METHODS SHOW AN IMPROVEMENT IN THE PERFORMANCE OF THE NEW WHEEL.IN ADDITION TO PRIOR SAFETY RECALL 03V279 AND SERVICE ACTION (SA) 03M03, FORD WILL ANNOUNCE A NEW EXTENDED WARRANTY SA FOR VEHICLES BUILT PRIOR TO DECEMBER 2004 THAT SUFFER RIM FRACTURES IN SERVICE.THE NEW WHEEL DESIGN WILL BE USED AS A REMEDY.FORD ADVISES THAT A SA IS SUFFICIENT FOR ADDRESSING FUTURE WHEEL FAILURES (INCLUDING RECALL 03V279 REMEDY WHEEL FAILURES) BECAUSE: 1) FAILURE RATES ARE LOW BASED ON FORD?S ANALYSIS, AND 2) DRIVER WARNINGS (REPETITIVE SLOW AIR LOSS, AND OR STEERING WHEEL VIBRATION) ALLOW EARLY AND SAFE DETECTION OF CRACKED WHEELS.ODI HAS RECEIVED 25 VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS (INVOLVING 22 VEHICLES) WHICH ALLEGE A RIM FRACTURE OF ONE OR MORE STEEL WHEELS.ABOUT HALF THE REPORTS INVOLVE VEHICLES BUILT WITH THE REMEDY WHEEL USED FOR RECALL 03V279, AND MOST OF THE REMAINING VEHICLES WERE SUBJECT TO THE RECALL.THE PROCESS OF IDENTIFYING PERTINENT FORD COMPLAINTS IS MADE DIFFICULT BY FORD?S PRIOR RECALL AND WARRANTY PROGRAM ACTIVITIES.THE MANUFACTURER COMPLAINT AND WARRANTY COUNTS, WHICH PRIMARILY INVOLVE FAILURES OF RECALL 03V279 REMEDY WHEELS, ARE BASED ON ANALYSIS CONDUCTED TO DATE AND ARE CONSIDERED TO BE CONSERVATIVE.FURTHER INVESTIGATION IS REQUIRED, THUS ODI IS UPGRADING THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, PERTINENT FAILURE REPORTS AND CONSEQUENCES WILL BE IDENTIFIED AND REVIEWED.ODI AND FORD WILL DISCUSS DETAILS FOR CONDUCTING AN AUDIT ANALYSIS OF FAILED WHEELS REPLACED UNDER THE NEW SA.ADDITIONALLY, ODI IS AWAITING FORD?S LAB ANALYSIS OF TWO WHEELS WHICH WERE THE SUBJECT OF VOQ REPORTS, ONE OF WHICH WAS INVOLVED IN THE NOTED CRASH EVENT.A DETERMINATION WILL BE MADE AS TO WHETHER FORD?S SERVICE ACTION IS SUFFICIENT FOR ADDRESSING ONGOING RIM FRACTURES.Read more

PE, Closed , Model Year: 2003

REAR AXLE FRACTURE

THIS PE WAS OPENED AFTER ODI BECAME AWARE OF TWO ALLEGATIONS CONCERNING REAR AXLE FRACTURE AND PARTIAL WHEEL SEPARATION INVOLVING MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTORS (CVPI).INITIALLY, THE PE'S SCOPE INVOLVED ALL MY 2003 GRAND MARQUIS, CROWN VICTORIA, AND LINCOLN TOWN CARS (I.E., PANTHER ... Read more

EA, Closed , Model Year: 1995

REAR BRAKE LINE FAILURE

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES ... Read more

RQ, Closed , Model Year: 1995

REAR BRAKE LINE FAILURE

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S C... Read more

PE, Closed , Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

THE SUBJECT WHEEL (NEW FOR MY 2003) IS USED ON CROWN VICTORIA (CV) AND GRAND MARQUIS.COMPLAINT DATA INDICATES THAT WHEEL FAILURE AFFECTS PRIMARILY THE COMMERCIAL SPECIFICATION CV MODEL (POLICE AND TAXI) WHICH HAS UNIQUE DESIGN CHARACTERISTICS AND IS GENERALLY SUBJECTED TO HIGHER USAGE DEMANDS.DURING... Read more

EA, Closed , Model Year: 1996

CNG TANK EXPLOSION

IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTE... Read more

RQ, Closed , Model Year: 1995

BALL JOINT SEPARATION

SEE ATTACHED REPORT.

PE, Closed , Model Year: 1996

CNG TANK EXPLODING IN A FIRE

AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUI... Read more

EA, Closed , Model Year: 1992

SPEED CONTROL DEACTIVATION SWITCH FIRES

BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING ... Read more

DP, Closed , Model Year: 1992

FUEL-FED FIRES

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES ... Read more

SQ, Closed , Model Year: 1992

POST REAR END COLLISION FIRES