1997 FORD CROWN VICTORIA

11 recalls, 340 complaints - 171 TSBs

STEERING

Defect Description

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering sha... Read more

Consequence

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

1,767 vehicles affected

Manufacturer: Dorman Products, Inc.

VEHICLE SPEED CONTROL:CRUISE CONTROL

Defect Description

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY ... Read more

Consequence

AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

Remedy

DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

225,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

VEHICLE SPEED CONTROL

Defect Description

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence

THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy

DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER ... Read more

3,600,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

ON CERTAIN PASSENGER VEHICLES BUILT WITH ELECTRONIC TRACTION CONTROL, THE REAR BRAKE LINE MAY CHAFE DUE TO CONTACT BETWEEN IT AND A FLOOR PAN STIFFENING RIB, AND A BRAKE FLUID LEAK MAY OCCUR.

Consequence

THE BRAKE PEDAL MAY DEVELOP A "SPONGY" FEEL AND DROPS OF BRAKE FLUID MAY BE OBSERVED BENEATH THE VEHICLE. OVER TIME BRAKE PERFORMANCE MAY BE COMPROMISED AND STOPPING DISTANCES COULD BE EXTENDED WHICH COULD LEAD TO A CRASH.

Remedy

DEALERS WILL INSPECT THE SUBJECT VEHICLES FOR CONTACT BETWEEN THE BRAKE TUBE AND FLOOR PAN STIFFENING RIB. IF CONTACT IS EVIDENT, BUT NO ABRASION OR LEAKS EXIST, THE BRAKE TUBE WILL BE REPOSITIONED TO PRECLUDE FURTHER CONTACT AND POTENTIAL ABRASION. IF INDICATION OF ABRASION OR A LEAK IS EVIDENT, D... Read more

43,626 vehicles affected

Manufacturer: FORD MOTOR COMPANY

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

Defect Description

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Consequence

IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy

DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

4,218 vehicles affected

Manufacturer: FORD MOTOR COMPANY

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE ... Read more

Consequence

SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy

FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE... Read more

350,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPM... Read more

Consequence

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

1,129 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED... Read more

Consequence

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

1,167 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Defect Description

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-... Read more

Consequence

IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

175,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES ... Read more

Consequence

THIS COULD LEAD TO BRAKE FLUID LOSS FOR THE REAR BRAKES AND, POTENTIALLY, INCREASED STOPPING DISTANCES.

Remedy

DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED.

167,742 vehicles affected

Manufacturer: FORD MOTOR COMPANY

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Defect Description

VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.

Consequence

EITHER OF THESE CONDITIONS CAN RESULT IN THE HOOD OPENING WITHOUT WARNING WHILE THE VEHICLE IS BEING OPERATED IMPAIRING THE DRIVER'S VISIBILITY.

Remedy

DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).

125,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

Complaint Statistics

340 total complaints 10 crashes 20 fires 21 injuries

Top Reported Components

Component	Complaints
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE	37
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS	35
FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM	20
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT	19
ENGINE AND ENGINE COOLING	18
ENGINE AND ENGINE COOLING:COOLING SYSTEM	17
VEHICLE SPEED CONTROL	16
ENGINE AND ENGINE COOLING:ENGINE	10
SUSPENSION:FRONT	9
SUSPENSION	6

Incident date: Feb 7, 2023

Anti Lock Brake light is on. Truck was taken in with only 13,445 miles on it. Was told it needed an ABS Pump Motor Control. Was also told after speaking to mechanics at two other Ram dealers that it would also need the module besides needing the pump. I was told it would be 5 hours labor at $150.00 ... Read more

Incident date: Apr 19, 2017

WIPER LIVE 4 IN SPOT EYE LEVEL CANT SEE IN RAIN REPLACE ARM AND WIPER BLADE STILL HAVE SPOT.

Incident date: Feb 1, 2014

THE CAR HAS A FIBER GLASS INTAKE AND MY CAR HAS ABOUT 75,000 MILES..A FIBERGLASS INTAKE IS A DEFECTED PRODUCT FOR THIS PART OF A ENGINE,BECAUSE OF THE HEAT.I BOUGHT THIS CAR NEW AND EVEN PAID FOR THE EXTENDED WARRENTY..FORD MOTOR CO. SHOULD REPLACE THIS DEFECT PART,,FOR FREE..I HAD TO PARK MY C... Read more

Incident date: Mar 26, 2016

HYDRAULIC LINE TO REAR BRAKE FAILED (RUPTURED) CAUSING IMMEDIATE RELEASE OF BRAKE FLUID UNDERNEATH DRIVER FRONT FLOOR PAN AT LOCATION OF INTEREST MENTIONED IN RECALL/"SAFETY IMPROVEMENT PROGRAM". OWNER WAS NOT CONTACTED REGARDING NOTICE WHICH INCLUDES INSPECTION OF BRAKE LINES, REPLACEMENT OF CLIPS... Read more

Incident date: Feb 14, 2016

TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ACTIVATED, THE INSTRUMENT PANEL, CLOCK, AND RADIO LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILU... Read more

Incident date: Feb 14, 2016

Incident date: Nov 13, 2015

DRIVING EAST ON ALLEN STREET IN SPRINGFIELD MASSACHUSETTS STEERING CONTROL LOCKED UP RESULTING IN A CRASH WITH A GAS STATION PUMP POLICE CRASH REPORT ID 15-3725-AC CAR WAS TOTALLED OUT WHEN IT CAUGHT FIRE NO NOISE WAS HEARD SECONDS BEFORE CRASH. I HAVE NOTICED THAT THERE WAS A RECALL ON THE REPLAC... Read more

Crash Fire

Incident date: Feb 15, 2014

TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRES, TIE RODS, BALL JOINTS, BRAKES, AND BATTERY WERE REPLACED. HOWEVER, THE FAILURE KEPT RECURRING. ON ANOTHER OCCASION,... Read more

Incident date: Feb 2, 2015

1997 FORD CROWN VICTORIA. VEHICLE HAS HAD REPAIRS DONE IN THE PAST AND STILL RECEIVES SAME PROBLEMS DUE TO RECALL. *TA THE CONSUMER STATED THE VEHICLE INTERMITTENTLY SHUT DOWN. A DIAGNOSE REVEALED A PROBLEM WITH THE LIGHTING CONTROL MODULE. ONCE IT WAS REPLACED, THE CONSUMER DID NOT EXPERIENCE ANY... Read more

Incident date: Feb 2, 2015

Incident date: Sep 12, 2014

A RECALL ON FORD CROWN VICTORIA 1996-1999 BUILT FROM MARCH 15 1996 - DECEMBER 14 1998 AT THE ST.THOMAS ASSEMBLY PLANT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING. THE LOWER CONTROL ARM BALL JOINT SEPARATION HAD REPORTED INCIDENTS. AFTER SPEAKING WITH FORD IT IS ... Read more

Incident date: Sep 12, 2014

Incident date: May 28, 2014

THE THREE BOLTS HOLDING THE STEERING GEAR BOX TO THE FRAME FAILED DUE TO CORROSION ALLOWING THE UNIT TO BECOME SEPARATED FROM THE FRAME LEADING TO A LOSS OF STEERING CONTROL. *TR

Incident date: May 28, 2014

THE THREE BOLTS HOLDING THE STEERING GEAR BOX TO THE FRAME FAILED DUE TO CORROSION ALLOWING THE UNIT TO BECOME SEPARATED FROM THE FRAME LEADING TO A LOSS OF STEERING CONTROL. *TR

Incident date: Dec 21, 2011

WAS DRIVING ALONG AND THE HEADLIGHTS FLICKERED AND WENT OUT. OVER THE PASS YEAR IT HAS INTERMITTENTLY DONE THE SAME. IT HAPPENED AGAIN ABOUT A MONTH AGO AND FORTUNATELY I HAD JUST STOPPED AT A RED LIGHT. EACH TIME IT TOOK ABOUT 3 TO 5 MINUTES TO COME BACK ON. IT IS VERY DISCONCERTING SINCE THIS IS A... Read more

Incident date: Dec 21, 2011

Incident date: Nov 23, 2010

WHILE DRIVING IN NJ, THE MANIFOLD BLEW AND MADE THE VEHICLE INOPERATIVE. LUCKILY, MY MECHANIC CAME AND TOWED THE CAR TO HIS GARAGE. THE MECHANIC PERFORMED A PRESSURE TEST AND DETERMINED THAT THE 'PLASTIC MANIFOLD' HAD BLOWN. THE ORIGIN OF THE FLUID LEAK WAS BEHIND THE ALTERNATOR. THEN WE DID SOME R... Read more

Incident date: Nov 10, 2010

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA THAT IS EQUIPPED WITH A POLICE INTERCEPTOR. WHILE DRIVING APPROXIMATELY 2-3 MPH THE BRAKES FAILED. SHE APPLIED PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE BUT IT DID NOT STOP. WHEN THE VEHICLE DID STOP IN THE MIDDLE OF THE STREET IT HAD TO BE ... Read more

Incident date: Oct 11, 2010

I OWN A 1997 CROWN VICTORY , WITH 98015 MILES, AND WITHIN 6 MO. OF EACH EVENT I HAVE HAD 3 LOWER BALL JOINTS TO FALLING OUT. PLEASE TELL ME IF FORD DOING ANYTHING TO KEEP PEOPLE DRIVING 1997 FORD CROWN VICTORY SAFE? THIS IS VERY DANGEROUS FOR THE PERSON THAT IS DRIVING AND THE ON COMING PERSON, WHI... Read more

Incident date: Jun 10, 2010

I OWN A 1997 CROWN VIC LESS THAN 100 THOUSAND MILES. BOUGHT THE CAR 2 YEARS AGO AT DEALERSHIP IN LOUISVILLE KY. FOUND OUT THERE WAS RECALLS ON VEHICLE AFTER PURCHASE WAS TOLD CARMAX WAS GOOD. NOW HERE I SIT WITH A CRACKED INTAKE MANIFOLD WHICH WAS RECALLED, BUT NOONE EVERY FIXED IT. SOMEONE SHOULD B... Read more

Incident date: Jan 10, 2010

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC REPLACED THE LOWER AND UPPER BALL JOINTS ON THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTU... Read more

Incident date: Jan 10, 2010

Incident date: Jan 1, 1901

1997 FORD CROWN VICTORIA CRUISE CONTROL PROBLEM *CW THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH. HE WENT TO THE DEALER TO HAVE THE REPLACEMENT PART INSTALLED WHICH ONLY TOOK A FEW MINUTES. WHILE DRIVING, THE CONSUMER DECIDED TO TEST THE CRUISE ... Read more

Incident date: Dec 4, 2009

I WAS DRIVING HOME FROM WORK AND THOUGHT A COOLANT HOSE HAD RUPTURED BUT AFTER HAVING THE VEHICLE TOWED TO MY MECHANIC'S PLACE OF BUSINESS WAS TOLD THAT THE INTAKE MANIFOLD HAD CRACKED AND REQUIRED REPLACEMENT. AFTER RESEARCHING I FOUND THAT FORD HAD ISSUED A RECALL FOR ONLY A FEW MODELS EVEN THOU... Read more

Incident date: Jul 4, 2009

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE CONTROL ARM SEPARATED FROM THE BALL JOINT. AS A RESULT, THE VEHICLE WAS SCRAPING THE GROUND. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE MANUFACTURER STATED THAT NO C... Read more

Incident date: Dec 28, 2008

WHILE CHECKING THE OIL IN THE CAR, WE NOTICED A CRACK IN THE INTAKE. I WAS WONDERING IF THERE HAS BEEN A RECALL FOR THIS PROBLEM LIKE WITH THE FIREBIRD INTAKE RECALLS. *TR

Incident date: Sep 1, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE SPEED CONTROL SWITCH WAS DEACTIVATED AT THE COST OF $100. SHE CALLED THE MANUFACTURER BECAUSE THE DEALER CHARGED HER FO... Read more

Incident date: Sep 27, 2008

INTAKE PLASTIC MANIFOLD CRACKED CAUSING LOSS OF COOLANT. VEHICLE HAD 67660 MILES ON IT. THIS IS THE SECOND CROWN VIC WE HAVE OWNED AND IT WILL BE THE LAST. THE FIRST ONE'S TRANSMISSION WENT OUT JUST AFTER THE WARRANTY RAN OUT. WE HAD TO BUY A SECOND CROWN VIC DUE TO THE STEERING MODIFICATIONS NECES... Read more

Incident date: Jan 1, 1901

UNACCEPTABLE OUTCOME OF 1997 CROWN VICTORIA FORD SPEED CONTROL DEACTIVATION PROGRAM. CONSUMER STATES THAT HIS SPEED CONTROL WAS WORKING BEFORE BEING DEACTIVATED. *NJ THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND DISCOVERED THE CRUISE ON LIGHT DID NOT COME ON. *JB UPDATED 10/17/08. *JB

Incident date: Jul 28, 2008

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE ENGINE THEN BEGAN TO OVERHEAT. THE CONTACT PULLED OVER TO FURTHER INSPECT THE VEHICLE AND NOTICED STEAM NEAR THE ENGINE. THE VEHICLE WAS T... Read more

Fire

Incident date: May 1, 2008

STEEL BRAKE LINE ON 1997 FORD CROWN VICTORIA RUSTED OUT. BRAKE FLUID LEAKED OUT MAKING THE BRAKES INOPERATIVE. HAD REPAIRS DONE AT LOCAL MECHANIC WHO SAID THIS IS A FREQUENT OCCURRENCE. THIS IS DEFINITELY A SAFETY ISSUE. *TR

Incident date: Jun 1, 2008

I RECENTLY DETERMINED THAT I NOW HAVE A LEAKING FRONT COVER/INTAKE MANIFOLD GASKET/CRACKED INTAKE MANIFOLD ON MY 1997 FORD CROWN VICTORIA 4.6 LITER V-8 WHICH WILL REQUIRE IMMEDIATE REPAIR. HAD THIS DEFECT MANIFESTED ITSELF BACK IN 2005, I WOULD HAVE BEEN COVERED BY THE CHAMBERLAN V. FORD SETTLEMENT ... Read more

Incident date: May 10, 2008

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT A STRONG GUST OF HEAT COMING THROUGH HER VENTS. SHE PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS UNABLE TO BE DRIVEN. A LOCAL MECHANIC CAME... Read more

Incident date: Apr 14, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE IS RELATED TO THE RECALL FOR THE VEHICLE SPEED CONTROL. THE CONTACT RECEIVED THE RECALL NOTICE AFTER THE FIRE OCCURRED. THE VEHICLE HAD AN INTERCEPTING MOT... Read more

Fire

Incident date: Jan 1, 1901

1997 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE DEALER DID NOT HAVE THE PART. DEALER TOLD HER THEY WERE GOING TO ORDER IT. SHE STATES AS OF MARCH 14TH DEALER STILL DOES NOT HAVE THE PART. *KB

Incident date: Mar 11, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT'S VEHICLE CAUGHT FIRE. A LOCAL MECHANIC REPAIRED THE HEATER CORE AND MANIFOLD, BUT NOW THERE IS AN OIL LEAK. THE CONTACT RECEIVED A RECALL NOTICE STATING THAT THE SPEED CONTROL COULD CAUSE A FIRE. THE DEALER STATED THAT BECAUSE THE REPA... Read more

Fire

Incident date: Aug 24, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. SHE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DISCONNECTED THE CRUISE CONTROL AND ADVISED HER THAT THE PAR... Read more

Incident date: Aug 24, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. THE RECALL REPAIR HAS NOT BEEN PERFORMED, BUT THE CRUISE CONTROL WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN.... Read more

Incident date: Aug 10, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT HAD THE DEALER REMOVE THE SPEED CONTROL ON THE VEHICLE. HE WAS INFORMED THAT IT WOULD BE REPLACED BY MID DECEMBER OF 2007. AS OF FEBRUARY 20, 2008, THE SPEED CONTROL HAS YET TO BE REPLACED. THE CONTACT IS CURRENTLY BEING INFORMED THAT T... Read more

Incident date: Sep 14, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN SEPTEMBER OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND A FORD REPRESENTATIVE INFORMED HIM THAT THE PARTS WOULD BE UNAVAILA... Read more

Incident date: Aug 15, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR IS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 12... Read more

Incident date: Dec 10, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 96,739. UPDATED 0... Read more

Incident date: Nov 27, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V36000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN NOVEMBER. SINCE THAT TIME, HE WAS INFORMED THAT THE PART WOULD BE UNAVAI... Read more

Incident date: Sep 3, 2007

1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCOR... Read more

Fire

Incident date: Sep 3, 2007

Fire

Incident date: Sep 21, 2007

TL*THE CONTACT OWNS A 2007 CROWN VICTORIA. DURING AN OIL CHANGE, THE MECHANIC STATED THAT THE BRACKET THAT ATTACHES TO THE FRONT LOWER CONTROL ARM WAS BROKEN. THE CONTACT ALSO SPOKE WITH THE DEALER ABOUT NHTSA#98V322000 SINCE THE BRACKET IS ATTACHED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE DO... Read more

Incident date: Jun 1, 2007

TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS. SHE PULLED OVER AND EXITED THE VEHICLE BEFORE IT CAUGHT FIRE. THE VEHICLE DID NOT HAVE INSURANCE AND WAS TAKEN TO THE JUNK YARD. THE CURRENT AND FAILURE MILEAGES WERE 100,000.

Fire

Incident date: Aug 30, 2007

INTAKE MANIFOLD ON MY 1997 FORD CROWN VICTORIA CRACKED ALLOWING COOLANT TO LEAK INTO MANIFOLD. THERE WAS A CLASS ACTION SUIT IN 2005 WHICH I NEVER WAS TOLD ABOUT. *TR

Incident date: Aug 10, 2007

I OWN A !997 CROWN VICTORIA, WHICH OVERHEATED DUE TO A CRACK IN THE INTAKE MANIFOLD. I HAVE OWNED THIS VEHICLE SINCE 4-06-2002, AND DID NOT KNOW ABOUT THE RECALL UNTIL I LOOKED IT UP ON THE INTERNET! I HAD TO PAY FOR THE REPAIR MYSELF, I THINK I SHOULD HAVE BEEN NOTIFIED BY FORD! *JB

Incident date: Jun 12, 2007

TL*THE CONTACT'S SON OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD WHILE PARKED. THE OWNER OF THE VEHICLE NOTICED SMOKE FILLING UP INSIDE OF THE VEHICLE, THEN LIFTED THE HOOD AND FLAMES BEGAN TO RISE. THE WIRES TO THE MASTER CYLINDER AND BRAKES WERE DAMAGED. THE CONT... Read more

Fire

Showing 50 of 340 complaints.

EPA Fuel Economy, 1997 FORD CROWN VICTORIA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
4.6L 8-cyl, Automatic 4-spd (Rear-Wheel Drive)	15.0	23.0	18.0	Regular	$3,400

CO2 Emissions: -1.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 1997 FORD CROWN VICTORIA

171 manufacturer communications from 164 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
980000 UNKNOWN OR OTHER	17
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	11
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	10
162300 STRUCTURE:BODY:DOOR	10
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	6
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY	6
061000 ENGINE AND ENGINE COOLING:ENGINE	5
075000 FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM	5

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

061000 ENGINE AND ENGINE COOLING:ENGINE

SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE INTAKE MANIF

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

GUIDANCE FOR CNG TANK INSPECTION FOR VEHICLES PRODUCED AFTER DECEMBER 2, 1996. *TT UPDATE. *TT

034200 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

ABRASION OF THE REAR BRAKE TUBE NEAR THE FLOOR PAN STIFFENING RIB AND THE #3 TRANSMISSION CROSS MEMBER. ADVANCE NOTICE-CUSTOMER SATISFACTION PROGRAM 04B26. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

060000 ENGINE AND ENGINE COOLING

CHARGING SYSTEM LIMITATIONS. *EH

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0420 AND/OR P0430. *TT

350000 EQUIPMENT

INSTALLATION OF OPTIONAL POLICE INTERCEPTOR PACKAGE UPGRADE KIT. *TT UPDATE PART 2. EXPIRATION DATE REMOVED. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SOME DEDICATED CNG VEHICLES MAY EXHIBIT VARIOUS DRIVEABILITY CONDITIONS DUE TO A LOSS OF INJECTOR PERFORMANCE, RESULTING FROM FUEL QUALITY. LOSS OF POWER AT HEAVY LOAD, DIAGNOSTIC TROUBLE CODES (DTCS) FOR LEAN FUEL, ROUGH IDLE, HARD START,

110000 ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LAMP (MIL) ON WITH DIAGNOSTIC TROUBLE CODES (DTCS) P0420 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD - BANK 1) AND/OR P0430 (CATALYST SYSTEM EFFICIENCY BELOW THRESHOLD - BANK 2). *TT

110000 ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

180000 VEHICLE SPEED CONTROL

DEDICATED COMPRESSED NATURAL GAS (CNG) ROUGH IDLE OR NO START WHEN COLD VEHICLES EQUIPPED WITH DEDICATED 4.6L OR 5.4L CNG ENGINE ONLY. *TT

110000 ELECTRICAL SYSTEM

POLICE INTERCEPTOR MAY EXHIBIT LOW CHARGING SYSTEM VOLTAGE AT IDLE. *TT

090000 FUEL SYSTEM, OTHER

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT

090000 FUEL SYSTEM, OTHER

A POSSIBLE FUEL LEAK MAY OCCUR AT THE FUEL FILL VALVE ON SOME CNG (COMPRESSED NATURAL GAS) VEHICLES. *TT *JB

090000 FUEL SYSTEM, OTHER

POSSIBLE FUEL LEAK AT FILL VALVE - FILL VALVE SERVICE PART REVISIONS - CNG VEHICLES ONLY. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH

125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ

136200 VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

TRANSFER SERVICE TIPS FOR THE FRONT WIPER MOTOR MOUNT BRACKET AND DEPRESSED PARK OUTPUT ARM. *TT

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

SUBJECT REGARDING ALTERNATIVE FUEL VEHICLE COMPRESSED NATURAL GAS TANK INSPECTION. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME DEDICATED CNG VEHICLES MAY EXHIBIT DRIVEABILITY CONDITIONS OF HARD START / NO START / ROUGH RUNNING. *TT

060000 ENGINE AND ENGINE COOLING

SOME VEHICLES MAY EXHIBIT AN INTAKE MANIFOLD CROSSOVER (FIRST RUNNER) COOLANT SEEPAGE CONDITION. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT

070000 FUEL SYSTEM, GASOLINE

SOME DEDICATED COMPRESSED NATURAL GAS (CNG) VEHICLES MAY EXHIBIT A ROUGH IDLE, OR NO START IN COLD CONDITIONS. *TT

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

PARTS AND PROCEDURE TO REDUCE THE POTENTIAL OF FUEL TANK PUNCTURES DURING RARE AND EXTREMELY HIGH-SPEED REAR IMPACTS. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT VACUUM OR AIR LEAKS IN THE INTAKE MANIFOLD AND / OR ENGINE SYSTEM CAUSING DIAGNOSTIC TROUBLE CODES P0171 AND OR P0174. *TT

110000 ELECTRICAL SYSTEM

THIS ARITLCE IS TO PROVIDE INFORMATION ON REPLACEMENT OF OLD STYLE HOOD LAMP SWITCH TO THE RVISED MECHANICAL HOOD LAMP SWITCH. *TT

103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

BRAKE SHIFT INTERLOCK.*JB

091110 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING

DEDICATED CNG REGULATOR BOWL KIT AVAILABLE. *JG

138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC

980000 UNKNOWN OR OTHER

INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC

131000 VISIBILITY:WINDSHIELD

INFORMATION REGARDING POLICE OPTION-REAR WINDOW DISABLE-TAMPER RESISTANCE. *YD

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT A FEAD BELT JUMP-OFF TOSS. *YH

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

SOME VEHICLES MAY EXHIBIT A FUEL FILL VALVE SEALING CONDITION. *YD

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

SOME VEHICLES BUILT 04/15/2000 OR EARLIER EQUIPPED WITH A KEYLESS ENTRY SYSTEM MAY EXHIBIT AN INOPERATIVE DOOR-MOUNTED KEYPAD, INTERIOR AND EXTERIOR LAMPS THAT SELF-ACTIVATE AND A WEAK OR DISCHARGED VEHICLE BATTERY. *TT

075000 FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

SOME OF THE COMPOSITE INTAKE MANIFOLDS USED ON 4.6L SOHC ENGINES MAY DEVELOP FATIGUE CRACKS AT THE COOLANT CROSSOVER DUCT. THIS CONDITION COULD RESULT IN ENGINE COOLANT LEAKAGE WHICH, IF NOT SERVICED, MAY CAUSE ENGINE OVERHEATING. COMPL

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFORMATION ON REPLACING FUEL TANK STRAP BOLTS. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT

075000 FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

OWNER NOTIFICATION PROGRAM REGARDING ADDITIONAL COVERAGE ON CERTAIN 4.6L SOHC INTAKE MANIFOLDS. SOME OF THE COMPOSITE INTAKE MANIFOLDS MAY DEVELOP FATIGUE CRACKS AT THE COOLANT CROSSOVER DUCT. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

SERVICE ACTION 00E11, SUPPLEMENT #1 - UPDATE INFORMATION REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT

350000 EQUIPMENT

SERVICE ACTION BULLETIN REGARDING ON-BOARD DIAGNOSTIC SYSTEM UPGRADE. *TT

103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB

980000 UNKNOWN OR OTHER

INFORMATION ON PROGRAMMING REMOTES AFTER DRIVER DOOR MODULE REPLACEMENT. *JB

102000 POWER TRAIN:MANUAL TRANSMISSION

SOME POLICE VEHICLES MAY EXHIBIT SHIFT CONCERNS DUE TO ENGINE DRIVABILITY ISSUES. **MR

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SOME VEHICLES MAY EXHIBIT A BANG / POPPING NOISE HEARD FROM THE EXHAUST SYSTEM DURING COOL-DOWN. **MR

980000 UNKNOWN OR OTHER

SOME VEHICLES MAY EXHIBIT AN INOPERATIVE KEYLESS ENTRY PAD. **MR

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SOME POLICE VEHICLES MAY EXHIBIT SHIFTING CONCERNS DUE TO ENGINE DRIVEABILITY ISSUES. *TT

121000 EXTERIOR LIGHTING:HEADLIGHTS

BRIEF INFORMATION REGARDING VEHICLES THAT EXHIBIT YELLOWING OF THE HEADLAMPS. *TT

980000 UNKNOWN OR OTHER

SUBJECT REGARDING KEYFOB PROGRAMMING INFORMATION - SERVICE REPLACEMENT DRIVERS DOOR MODULE. *TT

121000 EXTERIOR LIGHTING:HEADLIGHTS

SOME VEHICLES MAY EXHIBIT YELLOWING OF THE HEADLAMPS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SOME POLICE VEHICLES MAY EXHIBIT SHIFT CONCERNS DUE TO ENGINE DRIVEABILITY ISSUES. *TT

021000 SUSPENSION:FRONT

SOME VEHICLES MAY EXHIBIT A SLIGHT STEERING DRIFT / WANDER CONDITION, USUALLY NOTED DURING HIGHWAY DRIVING. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS

980000 UNKNOWN OR OTHER

INFORMATION ON DIAGNOSING A VEHICLE WITH MALFUNCTION INDICATOR LAMP ILLUMINATED AND DIAGNOSTIC TROUBLE CODES P0442 AND P0455 STORED IN CONTINUOUS MEMORY. *TT

162300 STRUCTURE:BODY:DOOR

INFORMATION ON REPLACING AND / OR REPAIRING MALFUNCTIONING (DOOR, IGNITION AND DECKLID) LOCKS. *TT

114000 ELECTRICAL SYSTEM:WIRING

SUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

EMISSION RECALL FOR VEHICLES THAT WERE BUILT WITH A FUEL FILLER-VALVE WHICH COULD LEAK WHILE THE VEHICLE IS BEING OPERATED WHICH CAN EXCEED EVAPORATIVE EMISSIONS STANDARDS. *TT

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

INFORMATION FOR SERVICING AND DIAGNOSING BRAKE VIBRATION, BRAKE INSPECTION, AND BRAKE FRICTION MATERIAL REPLACEMENT. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SERVICE INFORMATION FOR MUSTY AND MILDEW TYPE ODORS COMING FROM THE AIR CONDITIONING / HEATING SYSTEM. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

INFORMATION ON IDENTIFYING NON-APPROVED / ALTERNATE REFRIGERANTS WHICH COULD CAUSE SAFETY, AND PERFORMANCE CONCERNS IF INSTALLED IN FORD A/C SYSTEMS. *TT

980000 UNKNOWN OR OTHER

VEHICLES BUILT BETWEEN 3/15/1997 AND 12/31/1998 AND WITH 4R70W TRANSMISSIONS MAY EXPERIENCE DELAYED OR NO 2-3 UPSHIFT, TRANSMISSION CONTROL INDICATOR LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0782 STORED IN MEMORY. *TT

106100 POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING

INFORMATION REGARDING VIBRATION/EXTENSION HOUSING BUSHING. *MJS

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SONE POLICE VEHICLES AND OTHER VEHICLES WITH 4R70W MAY EXHIBIT A VIBRATION AND / OR TRANSMISSION EXTENSION HOUSING BUSHING DAMAGE FROM SUSTAINED HIGH SPEED OPERATION. *TT

106100 POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING

SONE POLICE VEHICLES AND OTHER VEHICLES WITH 4R70W MAY EXHIBIT A VIBRATION AND / OR TRANSMISSION EXTENSION HOUSING BUSHING DAMAGE FROM SUSTAINED HIGH SPEED OPERATION. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION ON THE NEW FLUSH AND FILL TOOL AVAILABLE THROUGH ROTUNDA. *TT

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

BRIEF INFORMATION ON REMOVING THE FUEL TANK SOLENOID VALVE ON NATURAL GAS VEHICLES. *TT

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

SOME VEHICLES MAY EXHIBIT A BANG POPPING NOISE HEARD FROM THE EXHAUST SYSTEM DURING COOL-DOWN. *TT

125000 EXTERIOR LIGHTING:BRAKE LIGHTS

CONDITIONS WITH THE BRAKE LAMPS INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK. *TT

980000 UNKNOWN OR OTHER

INFORMATION DESIGNED TO AID IN THE DIAGNOSIS, TESTING AND REPAIR OF NOISE, VIBRATION AND HARSHNESS (NVH) CONCERNS. *TT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

EXPERIENCING A WHINE / BUZZ TYPE NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO ON VEHICLES WITH AN IN-TANK ELECTRIC FUEL PUMP. *TT

980000 UNKNOWN OR OTHER

FORD MOTOR COMPANY HAS RELEASED A PRIVATE LABELED MATERIAL TO BE USED FOR IRON PARTICLE / ACID RAIN SERVICE REPAIRS. *TT

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

BRIEF INFORMATION ON REMOVING THE FUEL TANK SOLENOID VALVE THREAD. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

EXPERIENCING A DELAYED OR NO 2-3 UPSHIFT, PRIMARILY WHEN THE TRANSMISSION IS COLD ON VEHICLES WITH FORD QALITY REMANUFACTURED (FQR) 4R70W TRANSMISSION EXCHANGE UNITS WITH JULIAN BUILD BETWEEN 062-97 AND 040-99. *TT

036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

ADDRESSING CONCERNS WITH THE BRAKE LAMP INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK ON POLICE VEHICLES. *TT

162300 STRUCTURE:BODY:DOOR

SUBJECT REGARDING DOOR TRIM PANEL REPLACEMENT - SERVICE TIP. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

FORD MOTOR COMPANY NOW RECOMMENDS SAE 5W-30 VISCOSITY GRADE FOR SERVICING ANY FORD GASOLINE-POWERED VEHICLE REGARDLESS OF MODEL YEAR. *TT

106100 POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING

EXPERIENCING A VIBRATION AND / OR TRANSMISSION EXTENSION HOUSING BUSHING DAMAGE. *TT

106100 POWER TRAIN:AXLE ASSEMBLY:BANJO HOUSING

SOME VEHICLES MAY EXHIBIT A VIBRATION AND / OR TRANSMISSION EXTENSION HOUSING BUSHING DAMAGE FROM SUSTAINED HIGH SPEED OPERATION. *TT

100000 POWER TRAIN

INFORMATION REGARDING REPROGRAMMING POWERTRAIN CONTROL MODULES (PCMS). *TT

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

INFORMATION REGARDING REPROGRAMMING POWERTRAIN CONTROL MODULES (PCMS). *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE EXPERIENCING ROUGHNESS AT IDLE DUE TO EXHAUST SYSTEM RESONANCE. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ENGINE EXPERIENCING ROUGHNESS AT IDLE DUE TO EXHAUST SYSTEM RESONANCE. *TT

010000 STEERING

A VIBRATION / NOISE FELT IN STEERING WHEEL ON RIGHT TURNS.

980000 UNKNOWN OR OTHER

SOME VINYL COVERED ITEMS SUCH AS DASH PANELS, DOOR TRIM PANELS, CONSOLES, ETC., MAY EXHIBIT A SMALL DENT, SCUFF, ABRASION AND/ OR DISCOLORATION RESULTING FROM ASSEMBLY, TRANSIT, DEALER PREP AND/OR CUSTOMER USAGE. *YC

220000 SEATS

CONCERNS REGARDING THE FRONT SEAT FEELING LOOSE ON SOME VEHICLE. *YC

110000 ELECTRICAL SYSTEM

FORD MOTOR COMPANY HAS RELEASED A NEW ELECTRICAL GREASE ( F8AZ - 19G208-AA ) TO REDUCE THE POSSIBILITY OF MOISTURE CORROSION AT THE TERMINALS. *YC

185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

SOME VEHICLES MAY EXHIBIT A HARD START / LONG CRANK, COLD START STALL, COLD ROUGH IDLE CONCERN. *TT

120000 EXTERIOR LIGHTING

FOR ALL VEHICLES WITH LIGHTING CONTROL MODULE CONCERNS THAT REQUIRE A MODULE REPLACEMENT, THE TECHNICAN MUST CALL FOR APPROVAL BEFORE REMOVING AND / OR REPLACING THE MODULE. *TT

162300 STRUCTURE:BODY:DOOR

FOR ALL VEHICLES WITH DRIVERS DOOR MODULE CONCERNS THAT REQUIRE A MODULE REPLACEMENT, THE TECHNICIAN MUST CALL FOR APPROVAL BEFORE REMOVING AND / OR REPLACING. *TT

980000 UNKNOWN OR OTHER

FOR ALL VEHICLES WITH REMOTE KEYLESS ENTRY CONCERNS THAT REQUIRE A MODULE AND / OR TRANSMITTER (KEYFOB) REPLACEMENT, THE TECHNICIAN MUST CALL FOR APPROVAL BEFORE REMOVING AND / OR REPLACING THE MODULE OR KEYFOB. *TT

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ALL VEHICLES WITH ANTILOCK BRAKE MODULE CONCERNS THAT REQUIRE A MODULE REPLACEMENT, THE TECHNICIAN MUST CALL FOR APPROVAL BEFORE REMOVING AND / OR REPLACING THE MODULE. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SOME VEHICLES EQUIPPED WITH 4R70W TRANSMISSIONS MAY EXHIBIT DELAYED OR NO 2-3 UPSHIFT, PRIMARILY WHEN THE TRANSMISSION IS COLD. TRANSMISSION CONTROL INDICATOR LIGHT (TCIL) MAY ALSO FLASH WITH DIAGNOSTIC TROUBLE CODE P0782. *TT

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

MASS AIR FLOW (MAF)- SENSOR CONTAMINATION- SERVICE TIP. *AK

138000 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

SOME VEHICLES WITH A VERY LOW ODOMETER READING MAY EXPERIENCE A LACK TEMPERATURE CONTROL. *YC

162000 STRUCTURE:BODY

INFORMATION REGARDING REPLACEMENT AND / OR REPAIRS ON ANY LOCK COMPONENT. *YC

Showing 100 of 171 bulletins.

NHTSA Safety Investigations, FORD CROWN VICTORIA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2003

Loss of headlights

The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all ... submission dates) related to the alleged defect, with owners describing a loss of both low and/or high beam headlights occurring while driving.ODI identified 4 Vehicle Owner Questionnaire ( VOQ) reports alleging minor crash or loss of control incidents due to headlight failures.Drivers alleged running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 4173 unique reports related to the alleged problem.There were a total of 11 crashes reported within that group as well as one injury that occurred when the vehicle struck an unseen object on the side of the road when the headlights failed. Ford also submitted 49,843 warranty claims related to headlight failures.Most reports indicate that the headlights failed without warning leaving the driver with no forward lighting, however some noted the headlights flickered or dimmed prior to turning off.Consumers also noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is physically actuated.On December 21st, 2015 Ford notified ODI that it would conduct a safety recall (15V-861) to remedy headlight failures on (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.According to Ford, the headlights of the vehicle are controlled by the Lighting Control Module (LCM) located in the engine compartment of the vehicle.The LCM uses an internal relay, mounted to a circuit board, to control power to the headlights. The headlight relay is soldered to the circuit board at six different terminals. The original equipment LCMs were manufactured in a manner that resulted in the solder joints fatiguing and/or cracking as a result of repeated thermal cycling and/or vibration, a defect condition. The condition could be exacerbated by manufacturing quality issues such as an insufficient amount of solder, effecting the continuity between the circuit board and the relay terminal, and resulting in loss of headlights while driving.Other lighting functions are unaffected by this condition.The LCM manufacturing processes were revised to address the defect condition and Ford has been conducting a warranty extension program to cover defective LCMs since late 2013.Under the recall Ford will replace any remaining defective LCMs in recalled vehicles with remedy LCMs once they become available.See NHTSA recall 15V-861 for further details on the safety recall.The recall action initiated by Ford addresses the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the identification (ODI) numbers found in the attached list.Read more

DP, Closed , Model Year: 2003

Loss of headlamp/exterior lighting

In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria... and Mercury Grand Marquis vehicles.ODI analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 605 reports (for all submission dates) alleging headlight failure.The complaints indicate failures of both low beam headlights typically while driving, a defect condition that was evaluated under a prior ODI investigation (PE08066).Most consumer VOQs indicate that the headlights failed suddenly and without warning leaving the driver with no forward lighting, however some report the headlights flickered or dimmed prior to turning off.In some cases drivers were able to turn the headlights back on after a period of time while others reported the headlights would not come back on at all.Consumers noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is actuated.ODI identified 4 VOQ reports alleging minor crash or loss of control incidents due to headlight failures.Drivers indicated running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's April 7, 2015 Information Request letter, Ford provided data indicating it has received 3,092 complaints of failed headlights related to the Lighting Control Module (LCM), a device that controls the headlights and other lighting functions.This number includes the complaints Ford reviewed and classified as headlight failure due specifically to the LCM.Within Ford's complaints, there are 11 reports alleging a crash occurred.These drivers reported hitting objects, including other vehicles after the headlights failed causing damage to the affected vehicles.One driver was injured when their car struck an unseen object in the road, jerking the steering wheel from their hands and injuring their shoulder.In total 15 crash allegations were identified, all of which have occurred since ODI's prior evaluation of this issue.This petition has been granted.Preliminary Evaluation PE15-028 has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SarchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

PE, Closed , Model Year: 2004

Steering Column Shaft Obstruction

On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a cras... Read more

EA, Closed , Model Year: 2005

Loss of Steering Control

In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Pla... nt, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin (NHTSA Recall 13V-385, Ford Recall 13S08).Ford's recall addresses a corrosion related defect in the lower intermediate shaft that may result in separation of the steering column lower bearing and loss of steering control.Ford's recall will remedy the defect condition by instructing dealers to replace the lower intermediate shaft and to inspect and repair the upper intermediate shaft and steering column lower bearing as necessary.A retaining clip will be installed if the lower bearing has separated.Ford's investigation of steering column separations in the subject vehicles identified a defect condition in the lower intermediate shaft that could result in separation of the column lower bearing.According to Ford's August 26th defect report, severe corrosion of the lower intermediate shaft may cause the lower intermediate shaft swing link joint(s) to stiffen or seize.Ford determined that forces acting on the upper intermediate shaft because of seized swing links may eventually cause the upper intermediate shaft to collapse, which may result in separation of the column lower bearing and loss of steering control.Analysis of ODI complaints and Ford complaints and warranty identified 22 incidents of steering separation (12 complaints and 10 non-duplicative warranty claims) that may be related to the lower intermediate shaft defect condition.All 22 incidents involved vehicles in the recall region, where 419,210 or roughly half (52%), of the subject vehicles were sold.Ford's investigation also determined that column lower bearing separation may occur in vehicles that experienced upper intermediate shaft collapse in prior frontal impact collisions if the shaft was not properly diagnosed and repaired.Ford identified 13 steering separation incidents outside the recall region (6 complaints and 7 non-duplicative warranty claims) where 386,003 of the subject vehicles were sold.Ford did not find evidence of the lower intermediate shaft corrosion issue in these vehicles.Six of the vehicles had known prior collisions and the histories of the remaining 7 were unknown.To address concerns with possible steering separations in vehicles outside the region for safety recall 13V-385, Ford is conducting a Regional Program (13R01) to inspect and repair the steering assemblies of those vehicles as necessary.The lower intermediate shaft will be replaced only if it fails the inspection, the upper intermediate shaft will be repaired if it fails a Ford-specified measurement test.In the event the steering column lower bearings are found out of position, they will be re-seated and secured with a retaining clip.Based on Ford's field actions, this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10505992, 10479893, 10477192, 10475950, 10474596Read more

PE, Closed , Model Year: 2005

Loss of Steering Control

In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Alleg... ations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, Ford provided 2 complaints and 9 warranty claims related to the alleged defect in the subject vehicles (see Figure 1 for an exemplar picture).ODI has received 5 complaints related to the alleged defect, including 1 related to an incident reported in one of the Ford complaints.The incident rate involving subject vehicles is 7.7 per 100,000 vehicles (15 total incidents).Five of the 15 incident vehicles were associated with a prior history report of a frontal impact incident.ODI also analyzed field data for MY 2005 through MY 2008 non-CVPI Crown Victoria and Grand Marquis models and MY 2009 through MY 2011 CVPI models, which use a similar steering column and intermediate shaft design. This analysis identified 4 reports from Ford and 2 complaints to ODI, including 1 duplicative of a complaint provided by Ford, resulting in 5 total incidents and an incident rate of 1.1 per 100,000 vehicles for a vehicle population of approximately 436,000 vehicles. In the peer vehicle analysis, 4 of 5 incident vehicles had a prior history report of a frontal impact incident.ODI also identified 42 reports (39 reports associated with subject vehicles and 3 reports associated peer vehicles) of the lower steering column shaft bearing displacement that did not result in complete separations of the upper to lower steering column shafts (see Figure 2). Vehicles with this condition were identified during inspections of police fleets or during vehicle repairs for complaints of looseness, binding or noise in the steering system while turning.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA13-004) has been opened to further assess the scope, frequency, consequence, and contributing factors to the steering column shaft separations.The VOQs associated with the opening of this investigation and a loss of steering control are: 10347404, 10474596, 10475950, 10477192, and 10479893.Read more

PE, Closed , Model Year: 2003

LOSS OF HEADLIGHT FUNCTION

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD.THIS CON... Read more

PE, Closed , Model Year: 2007

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CH... INA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TORead more

DP, Closed , Model Year: 1997

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE T... HE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.Read more

EA, Closed , Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO ... Read more

RQ, Closed , Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUC... Read more

RQ, Closed , Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.... THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM FORD?S ACCELERATED TESTING METHODS SHOW AN IMPROVEMENT IN THE PERFORMANCE OF THE NEW WHEEL.IN ADDITION TO PRIOR SAFETY RECALL 03V279 AND SERVICE ACTION (SA) 03M03, FORD WILL ANNOUNCE A NEW EXTENDED WARRANTY SA FOR VEHICLES BUILT PRIOR TO DECEMBER 2004 THAT SUFFER RIM FRACTURES IN SERVICE.THE NEW WHEEL DESIGN WILL BE USED AS A REMEDY.FORD ADVISES THAT A SA IS SUFFICIENT FOR ADDRESSING FUTURE WHEEL FAILURES (INCLUDING RECALL 03V279 REMEDY WHEEL FAILURES) BECAUSE: 1) FAILURE RATES ARE LOW BASED ON FORD?S ANALYSIS, AND 2) DRIVER WARNINGS (REPETITIVE SLOW AIR LOSS, AND OR STEERING WHEEL VIBRATION) ALLOW EARLY AND SAFE DETECTION OF CRACKED WHEELS.ODI HAS RECEIVED 25 VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS (INVOLVING 22 VEHICLES) WHICH ALLEGE A RIM FRACTURE OF ONE OR MORE STEEL WHEELS.ABOUT HALF THE REPORTS INVOLVE VEHICLES BUILT WITH THE REMEDY WHEEL USED FOR RECALL 03V279, AND MOST OF THE REMAINING VEHICLES WERE SUBJECT TO THE RECALL.THE PROCESS OF IDENTIFYING PERTINENT FORD COMPLAINTS IS MADE DIFFICULT BY FORD?S PRIOR RECALL AND WARRANTY PROGRAM ACTIVITIES.THE MANUFACTURER COMPLAINT AND WARRANTY COUNTS, WHICH PRIMARILY INVOLVE FAILURES OF RECALL 03V279 REMEDY WHEELS, ARE BASED ON ANALYSIS CONDUCTED TO DATE AND ARE CONSIDERED TO BE CONSERVATIVE.FURTHER INVESTIGATION IS REQUIRED, THUS ODI IS UPGRADING THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, PERTINENT FAILURE REPORTS AND CONSEQUENCES WILL BE IDENTIFIED AND REVIEWED.ODI AND FORD WILL DISCUSS DETAILS FOR CONDUCTING AN AUDIT ANALYSIS OF FAILED WHEELS REPLACED UNDER THE NEW SA.ADDITIONALLY, ODI IS AWAITING FORD?S LAB ANALYSIS OF TWO WHEELS WHICH WERE THE SUBJECT OF VOQ REPORTS, ONE OF WHICH WAS INVOLVED IN THE NOTED CRASH EVENT.A DETERMINATION WILL BE MADE AS TO WHETHER FORD?S SERVICE ACTION IS SUFFICIENT FOR ADDRESSING ONGOING RIM FRACTURES.Read more

PE, Closed , Model Year: 2003

REAR AXLE FRACTURE

THIS PE WAS OPENED AFTER ODI BECAME AWARE OF TWO ALLEGATIONS CONCERNING REAR AXLE FRACTURE AND PARTIAL WHEEL SEPARATION INVOLVING MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTORS (CVPI).INITIALLY, THE PE'S SCOPE INVOLVED ALL MY 2003 GRAND MARQUIS, CROWN VICTORIA, AND LINCOLN TOWN CARS (I.E., PANTHER ... Read more

EA, Closed , Model Year: 1995

REAR BRAKE LINE FAILURE

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES ... Read more

RQ, Closed , Model Year: 1995

REAR BRAKE LINE FAILURE

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S C... Read more

PE, Closed , Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

THE SUBJECT WHEEL (NEW FOR MY 2003) IS USED ON CROWN VICTORIA (CV) AND GRAND MARQUIS.COMPLAINT DATA INDICATES THAT WHEEL FAILURE AFFECTS PRIMARILY THE COMMERCIAL SPECIFICATION CV MODEL (POLICE AND TAXI) WHICH HAS UNIQUE DESIGN CHARACTERISTICS AND IS GENERALLY SUBJECTED TO HIGHER USAGE DEMANDS.DURING... Read more

EA, Closed , Model Year: 1996

CNG TANK EXPLOSION

IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTE... Read more

RQ, Closed , Model Year: 1995

BALL JOINT SEPARATION

SEE ATTACHED REPORT.

PE, Closed , Model Year: 1996

CNG TANK EXPLODING IN A FIRE

AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUI... Read more

EA, Closed , Model Year: 1992

SPEED CONTROL DEACTIVATION SWITCH FIRES

BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING ... Read more

DP, Closed , Model Year: 1992

FUEL-FED FIRES

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES ... Read more

SQ, Closed , Model Year: 1992

POST REAR END COLLISION FIRES