1997 FORD CROWN VICTORIA

11 recalls — 50 complaints

15E082000 Oct 6, 2015
STEERING
Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.
Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.
1,767 vehicles affected
08V051000 Feb 4, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
225,000 vehicles affected
07V336000 Aug 3, 2007
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
3,600,000 vehicles affected
05V086000 Mar 14, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
ON CERTAIN PASSENGER VEHICLES BUILT WITH ELECTRONIC TRACTION CONTROL, THE REAR BRAKE LINE MAY CHAFE DUE TO CONTACT BETWEEN IT AND A FLOOR PAN STIFFENING RIB, AND A BRAKE FLUID LEAK MAY OCCUR.
Remedy: DEALERS WILL INSPECT THE SUBJECT VEHICLES FOR CONTACT BETWEEN THE BRAKE TUBE AND FLOOR PAN STIFFENING RIB. IF CONTACT IS EVIDENT, BUT NO ABRASION OR LEAKS EXIST, THE BRAKE TUBE WILL BE REPOSITIONED TO PRECLUDE FURTHER CONTACT AND POTENTIAL ABRASION. IF INDICATION OF ABRASION OR A LEAK IS EVIDENT, DEALERS WILL REPAIR THE BRAKE LINE. THIS CAMPAIGN BEGAN ON JULY 15, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
43,626 vehicles affected
03V472000 Nov 6, 2003
FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY
ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.
Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.
4,218 vehicles affected
02I003000 Oct 15, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Remedy: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
350,000 vehicles affected
00V157002 Jun 12, 2000
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
1,129 vehicles affected
00V157001 Jun 12, 2000
SEAT BELTS:FRONT:ANCHORAGE
VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.
Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.
1,167 vehicles affected
98V322000 Dec 16, 1998
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).
175,000 vehicles affected
98I001000 Apr 7, 1998
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES AND TOWN CAR VEHICLES WITH THE LIVERY PACKAGE. THESE VEHICLES MAY HAVE INSUFFICIENT CLEARANCE BETWEEN THE BRAKE LINE AND THE UNDERBODY FRONT FLOOR PAN ASSEMBLY WHICH COULD CAUSE WEAR OF THE BRAKE LINES.
Remedy: DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED.
167,742 vehicles affected
97V024000 Mar 4, 1997
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.
Remedy: DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).
125,000 vehicles affected
SUSPENSION Apr 7, 2023
The contact owns a 1997 Ford Crown Victoria. The contact stated that while driving at an undisclosed speed, the steering wheel jerked, and the vehicle became difficult to maneuver. Additionally, the contact stated that the seat belt warning light was illuminated, and other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic where it was diagnosed that the lower ball joints failed and needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure and the contact was informed that the vehicle needed to be diagnosed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 170,000.
VISIBILITY/WIPER Apr 19, 2017
WIPER LIVE 4 IN SPOT EYE LEVEL CANT SEE IN RAIN REPLACE ARM AND WIPER BLADE STILL HAVE SPOT.
ENGINE Feb 3, 2017
THE CAR HAS A FIBER GLASS INTAKE AND MY CAR HAS ABOUT 75,000 MILES..A FIBERGLASS INTAKE IS A DEFECTED PRODUCT FOR THIS PART OF A ENGINE,BECAUSE OF THE HEAT.I BOUGHT THIS CAR NEW AND EVEN PAID FOR THE EXTENDED WARRENTY..FORD MOTOR CO. SHOULD REPLACE THIS DEFECT PART,,FOR FREE..I HAD TO PARK MY CAR OVER 3 YEARS AGO..
SERVICE BRAKES Mar 26, 2016
HYDRAULIC LINE TO REAR BRAKE FAILED (RUPTURED) CAUSING IMMEDIATE RELEASE OF BRAKE FLUID UNDERNEATH DRIVER FRONT FLOOR PAN AT LOCATION OF INTEREST MENTIONED IN RECALL/"SAFETY IMPROVEMENT PROGRAM". OWNER WAS NOT CONTACTED REGARDING NOTICE WHICH INCLUDES INSPECTION OF BRAKE LINES, REPLACEMENT OF CLIPS (TO AVOID WEAR) AND POSSIBLE REPLACEMENT OF BRAKE LINE AND BLEEDING IF NEEDED.
INTERIOR LIGHTING Feb 16, 2016
TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ACTIVATED, THE INSTRUMENT PANEL, CLOCK, AND RADIO LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
ELECTRICAL SYSTEM Feb 16, 2016
TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHEN THE HEADLIGHTS WERE ACTIVATED, THE INSTRUMENT PANEL, CLOCK, AND RADIO LIGHTS FAILED TO ILLUMINATE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 151,000.
STEERING Nov 20, 2015
DRIVING EAST ON ALLEN STREET IN SPRINGFIELD MASSACHUSETTS STEERING CONTROL LOCKED UP RESULTING IN A CRASH WITH A GAS STATION PUMP POLICE CRASH REPORT ID 15-3725-AC CAR WAS TOTALLED OUT WHEN IT CAUGHT FIRE NO NOISE WAS HEARD SECONDS BEFORE CRASH. I HAVE NOTICED THAT THERE WAS A RECALL ON THE REPLACEMENT PARTS BUT WONDER IF THE OEM PARTS COULD FAIL RESULTING IN CRASH.
Crash Fire
ELECTRICAL SYSTEM Mar 13, 2015
TL* THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TIRES, TIE RODS, BALL JOINTS, BRAKES, AND BATTERY WERE REPLACED. HOWEVER, THE FAILURE KEPT RECURRING. ON ANOTHER OCCASION, THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DIAGNOSED WITH AN UNKNOWN ELECTRIC FAILURE THAT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.
ELECTRICAL SYSTEM Feb 25, 2015
1997 FORD CROWN VICTORIA. VEHICLE HAS HAD REPAIRS DONE IN THE PAST AND STILL RECEIVES SAME PROBLEMS DUE TO RECALL. *TA THE CONSUMER STATED THE VEHICLE INTERMITTENTLY SHUT DOWN. A DIAGNOSE REVEALED A PROBLEM WITH THE LIGHTING CONTROL MODULE. ONCE IT WAS REPLACED, THE CONSUMER DID NOT EXPERIENCE ANY MORE PROBLEMS UNTIL THE SUMMER 2014 WHEN THE SAME PROBLEM RECURRED. AGAIN, THE LIGHTING CONTROL MODULE WAS REPLACED. *JB
EXTERIOR LIGHTING Feb 25, 2015
1997 FORD CROWN VICTORIA. VEHICLE HAS HAD REPAIRS DONE IN THE PAST AND STILL RECEIVES SAME PROBLEMS DUE TO RECALL. *TA THE CONSUMER STATED THE VEHICLE INTERMITTENTLY SHUT DOWN. A DIAGNOSE REVEALED A PROBLEM WITH THE LIGHTING CONTROL MODULE. ONCE IT WAS REPLACED, THE CONSUMER DID NOT EXPERIENCE ANY MORE PROBLEMS UNTIL THE SUMMER 2014 WHEN THE SAME PROBLEM RECURRED. AGAIN, THE LIGHTING CONTROL MODULE WAS REPLACED. *JB
SUSPENSION Sep 17, 2014
A RECALL ON FORD CROWN VICTORIA 1996-1999 BUILT FROM MARCH 15 1996 - DECEMBER 14 1998 AT THE ST.THOMAS ASSEMBLY PLANT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING. THE LOWER CONTROL ARM BALL JOINT SEPARATION HAD REPORTED INCIDENTS. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY MY VEHICLE THAT WAS BUILT DURING TIME FRAME AT THE ST THOMAS ASSEMBLY PLANT WAS NOT INCLUDED ON THE RECALL. IT SHOULD OF BEEN. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY IT WAS NOT INCLUDED. THE PARTS MENTIONED ABOVE FAILED AND NEARLY CAUSING A ACCIDENT LUCKY THAT I WAS NOT TRAVELING AT A HIGH SPEED WHEN INCIDENT TOOK PLACE. I ADDRESSED THE SAFETY ISSUES FOR VEHICLES THAT FAILED TO BE INCLUDED. FORD ADVISED ME THAT THERE WAS NO REPORTING AGENCY THAT COULD ADD MY VEHICLE. THERE WAS EVERY BIT OF PROOF THAT INDEED IT SHOULD OF BEEN INCLUDED ON THAT LIST. THE AGENT VERIFIED MY VEHICLE INFORMATION AND HAD NO REASON OF WHY IT HAD NOT BEEN INCLUDED. IF YOU HAVE A VEHICLE BUILT BETWEEN THE ABOVE TIME FRAME. AT THE ASSEMBLY PLANT MENTIONED IN THIS RECALL. MAKE SURE THAT TAKE ACTION REGARDING THESE PARTS TO AVOID SERIOUS ACCIDENTS. ERROR WAS MADE ON THAT RECALL. *TR
WHEELS Sep 17, 2014
A RECALL ON FORD CROWN VICTORIA 1996-1999 BUILT FROM MARCH 15 1996 - DECEMBER 14 1998 AT THE ST.THOMAS ASSEMBLY PLANT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING. THE LOWER CONTROL ARM BALL JOINT SEPARATION HAD REPORTED INCIDENTS. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY MY VEHICLE THAT WAS BUILT DURING TIME FRAME AT THE ST THOMAS ASSEMBLY PLANT WAS NOT INCLUDED ON THE RECALL. IT SHOULD OF BEEN. AFTER SPEAKING WITH FORD IT IS UNKNOWN WHY IT WAS NOT INCLUDED. THE PARTS MENTIONED ABOVE FAILED AND NEARLY CAUSING A ACCIDENT LUCKY THAT I WAS NOT TRAVELING AT A HIGH SPEED WHEN INCIDENT TOOK PLACE. I ADDRESSED THE SAFETY ISSUES FOR VEHICLES THAT FAILED TO BE INCLUDED. FORD ADVISED ME THAT THERE WAS NO REPORTING AGENCY THAT COULD ADD MY VEHICLE. THERE WAS EVERY BIT OF PROOF THAT INDEED IT SHOULD OF BEEN INCLUDED ON THAT LIST. THE AGENT VERIFIED MY VEHICLE INFORMATION AND HAD NO REASON OF WHY IT HAD NOT BEEN INCLUDED. IF YOU HAVE A VEHICLE BUILT BETWEEN THE ABOVE TIME FRAME. AT THE ASSEMBLY PLANT MENTIONED IN THIS RECALL. MAKE SURE THAT TAKE ACTION REGARDING THESE PARTS TO AVOID SERIOUS ACCIDENTS. ERROR WAS MADE ON THAT RECALL. *TR
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS May 30, 2014
THE THREE BOLTS HOLDING THE STEERING GEAR BOX TO THE FRAME FAILED DUE TO CORROSION ALLOWING THE UNIT TO BECOME SEPARATED FROM THE FRAME LEADING TO A LOSS OF STEERING CONTROL. *TR
STEERING May 30, 2014
THE THREE BOLTS HOLDING THE STEERING GEAR BOX TO THE FRAME FAILED DUE TO CORROSION ALLOWING THE UNIT TO BECOME SEPARATED FROM THE FRAME LEADING TO A LOSS OF STEERING CONTROL. *TR
EXTERIOR LIGHTING Jan 27, 2013
WAS DRIVING ALONG AND THE HEADLIGHTS FLICKERED AND WENT OUT. OVER THE PASS YEAR IT HAS INTERMITTENTLY DONE THE SAME. IT HAPPENED AGAIN ABOUT A MONTH AGO AND FORTUNATELY I HAD JUST STOPPED AT A RED LIGHT. EACH TIME IT TOOK ABOUT 3 TO 5 MINUTES TO COME BACK ON. IT IS VERY DISCONCERTING SINCE THIS IS A VERY SERIOUS SAFETY ISSUE. SO PLEASE DO NOT TAKE THIS LIGHTLY, I USE THE EXPRESSWAY A LOT AND AM DRIVING IN VERY CONGESTED TRAFFIC MOST OF THE TIME. I DO NOT KNOW WHAT FORD HAS DONE ABOUT THIS PROBLEM SINCE THERE ARE SO MANY OCCURRENCES WITH THESE TYPE OF VEHICLES ONLINE. IT NEEDS TO BE ADDRESSED BEFORE A MAJOR ACCIDENT OCCURS. ALSO MOST PEOPLE LIKE ME CANNOT AFFORD THESE EXPENSIVE REPAIRS THAT ARE NOT DUE TO ORDINARY WEAR AND TEAR, BUT A MANUFACTURER'S PROBLEM. IF NO ACTION IS TAKEN IT WILL BE QUITE A DISAPPOINTMENT BECAUSE THESE CARS ARE VERY POPULAR AND YOUNGER PEOPLE ARE BUYING THEM WHICH BECOMES MORE SCARY IN LIGHT OF THE KIND OF DRIVERS THEY ARE. *TR
ELECTRICAL SYSTEM Jan 27, 2013
WAS DRIVING ALONG AND THE HEADLIGHTS FLICKERED AND WENT OUT. OVER THE PASS YEAR IT HAS INTERMITTENTLY DONE THE SAME. IT HAPPENED AGAIN ABOUT A MONTH AGO AND FORTUNATELY I HAD JUST STOPPED AT A RED LIGHT. EACH TIME IT TOOK ABOUT 3 TO 5 MINUTES TO COME BACK ON. IT IS VERY DISCONCERTING SINCE THIS IS A VERY SERIOUS SAFETY ISSUE. SO PLEASE DO NOT TAKE THIS LIGHTLY, I USE THE EXPRESSWAY A LOT AND AM DRIVING IN VERY CONGESTED TRAFFIC MOST OF THE TIME. I DO NOT KNOW WHAT FORD HAS DONE ABOUT THIS PROBLEM SINCE THERE ARE SO MANY OCCURRENCES WITH THESE TYPE OF VEHICLES ONLINE. IT NEEDS TO BE ADDRESSED BEFORE A MAJOR ACCIDENT OCCURS. ALSO MOST PEOPLE LIKE ME CANNOT AFFORD THESE EXPENSIVE REPAIRS THAT ARE NOT DUE TO ORDINARY WEAR AND TEAR, BUT A MANUFACTURER'S PROBLEM. IF NO ACTION IS TAKEN IT WILL BE QUITE A DISAPPOINTMENT BECAUSE THESE CARS ARE VERY POPULAR AND YOUNGER PEOPLE ARE BUYING THEM WHICH BECOMES MORE SCARY IN LIGHT OF THE KIND OF DRIVERS THEY ARE. *TR
ENGINE AND ENGINE COOLING Nov 29, 2010
WHILE DRIVING IN NJ, THE MANIFOLD BLEW AND MADE THE VEHICLE INOPERATIVE. LUCKILY, MY MECHANIC CAME AND TOWED THE CAR TO HIS GARAGE. THE MECHANIC PERFORMED A PRESSURE TEST AND DETERMINED THAT THE 'PLASTIC MANIFOLD' HAD BLOWN. THE ORIGIN OF THE FLUID LEAK WAS BEHIND THE ALTERNATOR. THEN WE DID SOME RESEARCH AND FOUND OUT THAT THIS WAS A PROBLEM BACK IN 2004-5. I NEVER KNEW, NOR WAS I NOTIFIED ABOUT THIS PROBLEM. I AM THE ORIGINAL OWNER OF THE CAR. THE CAR WAS JUST INTO THE FORD DEALERSHIP TO DIAGNOSE A "CHECK ENGINE" LIGHT ON, NO DISCUSSION WAS MADE ABOUT THIS MANIFOLD PROBLEM ... THEY EVEN CHECKED FOR ANY PREVIOUS TECHNICAL BULLETINS. SO, NOW WHAT HAPPENS?
SERVICE BRAKES, HYDRAULIC Nov 16, 2010
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA THAT IS EQUIPPED WITH A POLICE INTERCEPTOR. WHILE DRIVING APPROXIMATELY 2-3 MPH THE BRAKES FAILED. SHE APPLIED PRESSURE TO THE BRAKES IN ORDER TO STOP THE VEHICLE BUT IT DID NOT STOP. WHEN THE VEHICLE DID STOP IN THE MIDDLE OF THE STREET IT HAD TO BE PUSHED ONTO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO ADVISED HER OF RECALL 98I001000, SERVICE BRAKES, HYDRAULIC FOUNDATION, HOSES, LINES/PIPING, AND FITTINGS. SHE CALLED THE MANUFACTURER AND THE DEALER WHO ADVISED HER THAT HER VEHICLE WAS NOT PART OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT DRIVABLE. THE PRE-OWNED VEHICLE WAS PURCHASED IN JANUARY 2005. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 167,000.
SUSPENSION:FRONT Nov 4, 2010
I OWN A 1997 CROWN VICTORY , WITH 98015 MILES, AND WITHIN 6 MO. OF EACH EVENT I HAVE HAD 3 LOWER BALL JOINTS TO FALLING OUT. PLEASE TELL ME IF FORD DOING ANYTHING TO KEEP PEOPLE DRIVING 1997 FORD CROWN VICTORY SAFE? THIS IS VERY DANGEROUS FOR THE PERSON THAT IS DRIVING AND THE ON COMING PERSON, WHICH COULD BE FORD MOTOR COMPANY CEO, OR WORST HIS WIFE, OR MY WIFE !!!!!!!! *TR
ENGINE AND ENGINE COOLING Jun 14, 2010
I OWN A 1997 CROWN VIC LESS THAN 100 THOUSAND MILES. BOUGHT THE CAR 2 YEARS AGO AT DEALERSHIP IN LOUISVILLE KY. FOUND OUT THERE WAS RECALLS ON VEHICLE AFTER PURCHASE WAS TOLD CARMAX WAS GOOD. NOW HERE I SIT WITH A CRACKED INTAKE MANIFOLD WHICH WAS RECALLED, BUT NOONE EVERY FIXED IT. SOMEONE SHOULD BE RESPONSIBLE FOR THIS, YES WAS A RECALL SHOULDN'T THERE BE A LAW TO MAKE SOMEONE STAND BEHIND THE CRACK INTAKE MANIFOLD THIS WAS A 1 OWNER WHEN I BOUGHT IT WITH ONLY LIKE 60000 MILES,. *TR
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Mar 2, 2010
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC REPLACED THE LOWER AND UPPER BALL JOINTS ON THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE DANGERS OF THE LOWER AND UPPER BALL JOINTS. THE MANUFACTURER INFORMED THE CONTACT THAT SINCE THERE ISN'T A RECALL THERE WAS NOTHING THEY COULD DO. THE FAILURE COULD HAVE CAUSED A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 50,017. UPDATED 04/01/10. *LJ THE LOWER SUSPENSION SUPPORT STUCK THE PAVEMENT AND THE WHEEL BECAME DETACHED FROM THE STEERING MECHANISM, WHICH MADE THE VEHICLE UNCONTROLLABLE. UPDATED 06/07/10*JB THE CONSUMER NO LONGER OWNS THE VEHICLE AS IT WAS INVOLVED IN AN ACCIDENT AND TOTALED. THE ACCIDENT WAS NOT RELATED TO THE BALL JOINT FAILURE. UPDATED 06/30/10.*JB
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Mar 2, 2010
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH THE FRONT END OF THE VEHICLE COLLAPSED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC. THE MECHANIC REPLACED THE LOWER AND UPPER BALL JOINTS ON THE PASSENGER SIDE OF THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER REGARDING THE DANGERS OF THE LOWER AND UPPER BALL JOINTS. THE MANUFACTURER INFORMED THE CONTACT THAT SINCE THERE ISN'T A RECALL THERE WAS NOTHING THEY COULD DO. THE FAILURE COULD HAVE CAUSED A CRASH TO OCCUR. THE FAILURE MILEAGE WAS 50,017. UPDATED 04/01/10. *LJ THE LOWER SUSPENSION SUPPORT STUCK THE PAVEMENT AND THE WHEEL BECAME DETACHED FROM THE STEERING MECHANISM, WHICH MADE THE VEHICLE UNCONTROLLABLE. UPDATED 06/07/10*JB THE CONSUMER NO LONGER OWNS THE VEHICLE AS IT WAS INVOLVED IN AN ACCIDENT AND TOTALED. THE ACCIDENT WAS NOT RELATED TO THE BALL JOINT FAILURE. UPDATED 06/30/10.*JB
VEHICLE SPEED CONTROL Feb 23, 2010
1997 FORD CROWN VICTORIA CRUISE CONTROL PROBLEM *CW THE CONSUMER RECEIVED A RECALL NOTICE IN THE MAIL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH. HE WENT TO THE DEALER TO HAVE THE REPLACEMENT PART INSTALLED WHICH ONLY TOOK A FEW MINUTES. WHILE DRIVING, THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND SOON DISCOVERED THE CRUISE CONTROL DID NOT WORK. THE CRUISE ON LIGHT NEVER CAME ON. AFTER THE PART WAS INSTALLED, THE MECHANIC DID NOT TAKE THE VEHICLE FOR A TEST DRIVE. THE CONSUMER IMMEDIATELY TURNED AROUND AND DROVE BACK TO THE DEALER. THE CONSUMER WAS INFORMED HE WOULD HAVE TO PAY $87.00 FOR THE DIAGNOSTIC BECAUSE THE TROUBLE SHOOTING/DIAGNOSTIC WAS NOT AUTHORIZED/COVERED BY THE RECALL. THE CONSUMER STATED THE CRUISE CONTROL WAS WORKING PERFECTLY BEFORE THE REPLACEMENT PART WAS INSTALLED. *JB
ENGINE AND ENGINE COOLING:ENGINE Dec 8, 2009
I WAS DRIVING HOME FROM WORK AND THOUGHT A COOLANT HOSE HAD RUPTURED BUT AFTER HAVING THE VEHICLE TOWED TO MY MECHANIC'S PLACE OF BUSINESS WAS TOLD THAT THE INTAKE MANIFOLD HAD CRACKED AND REQUIRED REPLACEMENT. AFTER RESEARCHING I FOUND THAT FORD HAD ISSUED A RECALL FOR ONLY A FEW MODELS EVEN THOUGH MOST OF THEIR 8 CYLINDER 4.6 ENGINES UTILIZED THE SAME DEFECTIVE "COMPOSITE" INTAKE MANIFOLD. MY CROWN VICTORIA IS A 1997 WITH 60,000 ORIGINAL MILES! *TR
SUSPENSION:FRONT:CONTROL ARM Jul 9, 2009
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING 25 MPH, THE DRIVER'S SIDE CONTROL ARM SEPARATED FROM THE BALL JOINT. AS A RESULT, THE VEHICLE WAS SCRAPING THE GROUND. THE CONTACT IS IN THE PROCESS OF TAKING THE VEHICLE TO THE DEALER FOR INSPECTION. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED BECAUSE THE VEHICLE WAS NOT INCLUDED IN THE CURRENT RECALL REGARDING THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 85,000.
ENGINE AND ENGINE COOLING Dec 29, 2008
WHILE CHECKING THE OIL IN THE CAR, WE NOTICED A CRACK IN THE INTAKE. I WAS WONDERING IF THERE HAS BEEN A RECALL FOR THIS PROBLEM LIKE WITH THE FIREBIRD INTAKE RECALLS. *TR
VEHICLE SPEED CONTROL Dec 1, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE DEALER STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL). THE SPEED CONTROL SWITCH WAS DEACTIVATED AT THE COST OF $100. SHE CALLED THE MANUFACTURER BECAUSE THE DEALER CHARGED HER FOR THE REPAIR AND WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. ONE YEAR LATER, THE CONTACT RECEIVED ANOTHER RECALL NOTICE ADVISING HER TO RETURN TO THE DEALER TO FINISH THE REPAIR. SHE HAS NOT HAD THE REPAIR COMPLETED. THE CONTACT HAS A COPY OF THE INVOICE. THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN.
ENGINE AND ENGINE COOLING:COOLING SYSTEM Sep 27, 2008
INTAKE PLASTIC MANIFOLD CRACKED CAUSING LOSS OF COOLANT. VEHICLE HAD 67660 MILES ON IT. THIS IS THE SECOND CROWN VIC WE HAVE OWNED AND IT WILL BE THE LAST. THE FIRST ONE'S TRANSMISSION WENT OUT JUST AFTER THE WARRANTY RAN OUT. WE HAD TO BUY A SECOND CROWN VIC DUE TO THE STEERING MODIFICATIONS NECESSARY FOR MY WIFE TO DRIVE AND THE CROWN VIC IS THE ONLY CAR AT THE TIME THAT COULD BE MODIFIED TO THE NECESSARY STANDARDS. *TR
VEHICLE SPEED CONTROL Sep 24, 2008
UNACCEPTABLE OUTCOME OF 1997 CROWN VICTORIA FORD SPEED CONTROL DEACTIVATION PROGRAM. CONSUMER STATES THAT HIS SPEED CONTROL WAS WORKING BEFORE BEING DEACTIVATED. *NJ THE CONSUMER DECIDED TO TEST THE CRUISE CONTROL AND DISCOVERED THE CRUISE ON LIGHT DID NOT COME ON. *JB UPDATED 10/17/08. *JB
ENGINE AND ENGINE COOLING Aug 28, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE ENGINE THEN BEGAN TO OVERHEAT. THE CONTACT PULLED OVER TO FURTHER INSPECT THE VEHICLE AND NOTICED STEAM NEAR THE ENGINE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT BECAUSE THE INTAKE MANIFOLD WAS MADE OUT OF PLASTIC, IT FAILED. THE CONTACT WOULD HAVE TO PAY OVER $3,000 TO HAVE THE ENGINE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 91,000.
Fire
SERVICE BRAKES, HYDRAULIC Aug 6, 2008
STEEL BRAKE LINE ON 1997 FORD CROWN VICTORIA RUSTED OUT. BRAKE FLUID LEAKED OUT MAKING THE BRAKES INOPERATIVE. HAD REPAIRS DONE AT LOCAL MECHANIC WHO SAID THIS IS A FREQUENT OCCURRENCE. THIS IS DEFINITELY A SAFETY ISSUE. *TR
ENGINE AND ENGINE COOLING Jun 3, 2008
I RECENTLY DETERMINED THAT I NOW HAVE A LEAKING FRONT COVER/INTAKE MANIFOLD GASKET/CRACKED INTAKE MANIFOLD ON MY 1997 FORD CROWN VICTORIA 4.6 LITER V-8 WHICH WILL REQUIRE IMMEDIATE REPAIR. HAD THIS DEFECT MANIFESTED ITSELF BACK IN 2005, I WOULD HAVE BEEN COVERED BY THE CHAMBERLAN V. FORD SETTLEMENT BUT CLASS MEMBERS HAD TO SEEK REIMBURSEMENT BY MARCH 16, 2006. SINCE MY 1997 FORD CROWN VICTORIA HAS ONLY RECENTLY STARTED LEAKING COOLANT, I GUESS I WILL HAVE TO FORK OVER THE REPAIR MONIES MYSELF. IS THERE ANY CHANCE OF FORD REPAIRING THIS MANUFACTURING DEFECT GRATIS? F
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE May 14, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT FELT A STRONG GUST OF HEAT COMING THROUGH HER VENTS. SHE PULLED OVER TO THE SIDE OF THE ROAD AND HAD THE VEHICLE TOWED BACK TO HER RESIDENCE. THE VEHICLE WAS UNABLE TO BE DRIVEN. A LOCAL MECHANIC CAME TO SERVICE THE VEHICLE AND INFORMED HER THAT THE PLASTIC INTAKE MANIFOLD CRACKED AND NEEDED TO BE REPLACED WITH AN IRON INTAKE MANIFOLD. THE VEHICLE WAS REPAIRED AT THE CONTACT'S EXPENSE. THE MANUFACTURER HAS NOT YET BEEN NOTIFIED. THE FAILURE AND CURRENT MILEAGES WERE 100,000. UPDATED 06/17/08. *LJ
VEHICLE SPEED CONTROL Apr 22, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE WHILE PARKED AND WAS DESTROYED. A POLICE REPORT WAS FILED. THE FIRE IS RELATED TO THE RECALL FOR THE VEHICLE SPEED CONTROL. THE CONTACT RECEIVED THE RECALL NOTICE AFTER THE FIRE OCCURRED. THE VEHICLE HAD AN INTERCEPTING MOTOR AND WAS TOWED. THE VIN WAS NOT LEGIBLE DUE TO THE FIRE. THE ENGINE SIZE AND RECALL NUMBER WERE UNAVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 120,000.
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VEHICLE SPEED CONTROL Mar 31, 2008
1997 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE DEALER DID NOT HAVE THE PART. DEALER TOLD HER THEY WERE GOING TO ORDER IT. SHE STATES AS OF MARCH 14TH DEALER STILL DOES NOT HAVE THE PART. *KB
VEHICLE SPEED CONTROL:CRUISE CONTROL Mar 11, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT'S VEHICLE CAUGHT FIRE. A LOCAL MECHANIC REPAIRED THE HEATER CORE AND MANIFOLD, BUT NOW THERE IS AN OIL LEAK. THE CONTACT RECEIVED A RECALL NOTICE STATING THAT THE SPEED CONTROL COULD CAUSE A FIRE. THE DEALER STATED THAT BECAUSE THE REPAIRS WERE MADE BY AN UNAUTHORIZED MECHANIC, THE CONTACT WOULD NOT BE REIMBURSED FOR THE REPAIRS. THE FAILURE MILEAGE WAS 128,705 AND CURRENT MILEAGE WAS 98,000.
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VEHICLE SPEED CONTROL:CRUISE CONTROL Feb 29, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE IN AUGUST OF 2007 FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL. SHE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED. THE DEALER DISCONNECTED THE CRUISE CONTROL AND ADVISED HER THAT THE PARTS WOULD NOT BE AVAILABLE UNTIL DECEMBER OF 2007. SHE CALLED THE DEALER BACK IN DECEMBER AND THEY STATED THAT THE PARTS WOULD BE AVAILABLE IN MAY OF 2008. THE CONTACT HAS NOT NOTIFIED THE MANUFACTURER. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 99,000.
VEHICLE SPEED CONTROL:CRUISE CONTROL Feb 28, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN AUGUST OF 2007. THE RECALL REPAIR HAS NOT BEEN PERFORMED, BUT THE CRUISE CONTROL WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 49,500. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR
VEHICLE SPEED CONTROL Feb 20, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT HAD THE DEALER REMOVE THE SPEED CONTROL ON THE VEHICLE. HE WAS INFORMED THAT IT WOULD BE REPLACED BY MID DECEMBER OF 2007. AS OF FEBRUARY 20, 2008, THE SPEED CONTROL HAS YET TO BE REPLACED. THE CONTACT IS CURRENTLY BEING INFORMED THAT THE PART MAY BE AVAILABLE IN APPROXIMATELY MAY OR JUNE OF 2008. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 44,000. UPDATED 03/11/08
VEHICLE SPEED CONTROL Feb 4, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A FORD RECALL NOTICE FOR THE VEHICLE SPEED CONTROL: CRUISE CONTROL IN SEPTEMBER OF 2007. HE IMMEDIATELY SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE REPAIRED AND A FORD REPRESENTATIVE INFORMED HIM THAT THE PARTS WOULD BE UNAVAILABLE UNTIL OCTOBER. THE CRUISE CONTROL WAS DISCONNECTED ON SEPTEMBER 24, 2007. THE CONTACT CALLED BACK IN DECEMBER AND WAS INFORMED THAT THE PARTS WOULD BE AVAILABLE IN JANUARY OF 2008. THE DEALER NEVER CALLED HIM BACK TO INFORM HIM THAT THE PARTS WOULD BE AVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE POWERTRAIN AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 120,000. UPDATED 02-21-08 *BF
VEHICLE SPEED CONTROL Jan 14, 2008
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PART FOR THE RECALL REPAIR IS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 126,000.
VEHICLE SPEED CONTROL Dec 10, 2007
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE DEALER STATED THAT THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 96,739. UPDATED 02/15/08. *LJ
VEHICLE SPEED CONTROL Nov 27, 2007
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V36000 (VEHICLE SPEED CONTROL) IN AUGUST OF 2007. HE WAS INFORMED THAT THE PART WOULD BE AVAILABLE IN NOVEMBER. SINCE THAT TIME, HE WAS INFORMED THAT THE PART WOULD BE UNAVAILABLE UNTIL MARCH OF 2008. HE WOULD LIKE HIS VEHICLE REPAIRED, BUT HAS NOT HAD THE VEHICLE SPEED CONTROL DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 68,000. UPDATED 01/07/08. *LJ UPDATED 12/31/07. *JB
VEHICLE SPEED CONTROL Oct 31, 2007
1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCORDING TO THE REPORT, THE FIRE WAS DETERMINED TO BE ELECTRICAL.*JB
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ELECTRICAL SYSTEM Oct 31, 2007
1997 FORD CROWN VICTORIA CAUGHT FIRE. CUSTOMER STATES THAT CAR WAS CHECKED BY THE DEALER FOR THE DEFECTIVE PART FOR THE RECALL REGARDING THE SPEED CONTROL DEACTIVATION SWITCH AND THE MECHANIC TOLD HIM EVERYTHING WAS FINE. FIRE DEPARTMENT STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT. *KB ACCORDING TO THE REPORT, THE FIRE WAS DETERMINED TO BE ELECTRICAL.*JB
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SUSPENSION:FRONT:CONTROL ARM:LOWER ARM Sep 24, 2007
TL*THE CONTACT OWNS A 2007 CROWN VICTORIA. DURING AN OIL CHANGE, THE MECHANIC STATED THAT THE BRACKET THAT ATTACHES TO THE FRONT LOWER CONTROL ARM WAS BROKEN. THE CONTACT ALSO SPOKE WITH THE DEALER ABOUT NHTSA#98V322000 SINCE THE BRACKET IS ATTACHED. THE VEHICLE HAS NOT BEEN REPAIRED. THE VEHICLE DOES NOT HAVE ANTI LOCK BRAKES. THE FAILURE MILEAGE WAS 143,995 AND THE CURRENT MILEAGE WAS 144,000. UPDATED 3/7/08 *CN THE LOCAL DEALER STATED POOR FACTORY WELD LED TO STRESS WHICH FACILITATED THE FAILURE.
ENGINE AND ENGINE COOLING Sep 13, 2007
TL*THE CONTACT OWNS A 1997 FORD CROWN VICTORIA. WHILE DRIVING 50 MPH, THE CONTACT NOTICED SMOKE COMING FROM THE VENTS. SHE PULLED OVER AND EXITED THE VEHICLE BEFORE IT CAUGHT FIRE. THE VEHICLE DID NOT HAVE INSURANCE AND WAS TAKEN TO THE JUNK YARD. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
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ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Sep 1, 2007
INTAKE MANIFOLD ON MY 1997 FORD CROWN VICTORIA CRACKED ALLOWING COOLANT TO LEAK INTO MANIFOLD. THERE WAS A CLASS ACTION SUIT IN 2005 WHICH I NEVER WAS TOLD ABOUT. *TR
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE Aug 15, 2007
I OWN A !997 CROWN VICTORIA, WHICH OVERHEATED DUE TO A CRACK IN THE INTAKE MANIFOLD. I HAVE OWNED THIS VEHICLE SINCE 4-06-2002, AND DID NOT KNOW ABOUT THE RECALL UNTIL I LOOKED IT UP ON THE INTERNET! I HAD TO PAY FOR THE REPAIR MYSELF, I THINK I SHOULD HAVE BEEN NOTIFIED BY FORD! *JB
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER Jul 6, 2007
TL*THE CONTACT'S SON OWNS A 1997 FORD CROWN VICTORIA. THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD WHILE PARKED. THE OWNER OF THE VEHICLE NOTICED SMOKE FILLING UP INSIDE OF THE VEHICLE, THEN LIFTED THE HOOD AND FLAMES BEGAN TO RISE. THE WIRES TO THE MASTER CYLINDER AND BRAKES WERE DAMAGED. THE CONTACT NOTIFIED FORD AND THEY STATED THAT THERE WERE NO RECALLS FOR THE VEHICLE AND THAT IT WAS OUT OF WARRANTY. HOWEVER, THERE WERE RECALLS FOR TRUCKS OF THAT LINE. THE VEHICLE IS CURRENTLY AT THE FORD DEALER. THE POWER TRAIN AND MILEAGE INFORMATION WERE UNKNOWN.
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