2000 FORD CROWN VICTORIA

10 recalls, 103 complaints - 148 TSBs

STEERING

Defect Description

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering sha... Read more

Consequence

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

1,767 vehicles affected

Manufacturer: Dorman Products, Inc.

FUEL SYSTEM, GASOLINE

Defect Description

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE... Read more

Consequence

FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

Remedy

UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

58,640 vehicles affected

Manufacturer: UFI FILTERS USA

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

Defect Description

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Consequence

IF THE STRENGTH OF THE TANK IS SIGNIFICANTLY COMPROMISED, IT COULD RUPTURE, INCREASING THE RISK OF A FIRE.

Remedy

DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

4,218 vehicles affected

Manufacturer: FORD MOTOR COMPANY

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE ... Read more

Consequence

SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy

FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE... Read more

350,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS ... Read more

Consequence

IF THIS OCCURS AND ANY PORTION OF THE OPERATOR'S BODY IS UNDER THE VEHICLE, THE POTENTIAL FOR PERSONAL INJURY EXISTS.

Remedy

OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

875,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPM... Read more

Consequence

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

1,129 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED... Read more

Consequence

IN THE EVENT OF A COLLISION, THESE SEAT BELTS MAY NOT RESTRAIN AN OCCUPANT INCREASING THE RISK OF INJURY.

Remedy

DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

1,167 vehicles affected

Manufacturer: FORD MOTOR COMPANY

VISIBILITY:WINDSHIELD WIPER/WASHER

Defect Description

VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

Consequence

THIS CONDITION COULD RESULT IN INOPERATIVE WIPERS WITH NO ADVANCE WARNING.

Remedy

DEALERS WILL INSPECT THE WIPER CONTROL MODULES AND REPLACE IF NECESSARY.

23,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SEAT BELTS:FRONT:RETRACTOR

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

Consequence

IN THE EVENT OF A CRASH, THE VEHICLE OCCUPANT MAY NOT BE PROPERLY RESTRAINED, INCREASING THE RISK OF PERSONAL INJURY.

Remedy

DEALERS WILL TIGHTEN THE RETRACTOR MOUNTING BOLTS TO THE SPECIFIED TORQUE.

83 vehicles affected

Manufacturer: FORD MOTOR COMPANY

AIR BAGS:FRONTAL

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

Consequence

A LOOSE MODULE COULD RESULT IN A DELAYED AIR BAG DEPLOYMENT IN THE EVENT OF A VEHICLE CRASH.

Remedy

DEALERS WILL TIGHTEN THE AIR BAG ELECTRONIC CRASH SENSOR ATTACHING BOLTS.

39 vehicles affected

Manufacturer: FORD MOTOR COMPANY

Complaint Statistics

103 total complaints 7 crashes 3 fires 6 injuries

Top Reported Components

Component	Complaints
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY	9
STEERING	7
TIRES	6
SUSPENSION	6
ENGINE AND ENGINE COOLING:ENGINE	5
EXTERIOR LIGHTING:HEADLIGHTS	5
EXTERIOR LIGHTING	4
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE	4
ENGINE AND ENGINE COOLING	4
VEHICLE SPEED CONTROL	3

Incident date: Dec 15, 2024

No cams working, no reverse cam, no 360 view, no auto wipers, no regular cruise, no FSD, no ASS or dumb summoning, no emergency braking, no park assist and for some reason no navigation

Incident date: Jan 29, 2020

I WAS DRIVING ND I DIDN'T SEE A POT HOLE SO AFTER I DROVE ACROSS IT LIKE A MILE OR MORE MY HEAD LIGHT STARTED FLICKING ND AFTER WEN I DROVE FOR LIKE 30MIN THEY TURNED OF ND IT ALSO CAUSED ALL THE LIGHT TO TURN OFF INSIDE ND OUT THE CAR

Incident date: Jan 29, 2020

Incident date: Aug 18, 2019

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ORIGINAL WINDSHIELD HAD SOME CRACKS AND CHIPS, SO HE DECIDED TO HAVE THE WINDSHIELD REPLACED. THE CONTACT STATED THAT THE REPLACEMENT WINDSHIELD IMPAIRED HIS VISION WHILE DRIVING BECAUSE HE COULD NOT SEE THE ROAD CLEARLY. T... Read more

Incident date: Oct 1, 2017

WHILE DRIVING AT VARIOUS TIMES ELECTRICAL PROBLEMS OCCUR, HEADLIGHTS WILL GO OUT ALONG WITH INSTRUMENT PANEL. SOMETIMES THE FAN ON WILL COME ON AND WILL CUT OFF EVEN WHEN IT IS OFF. WHEN TEMP IS COLD HEATER BLOWS COLD AIR. HOT OUTSIDE HEATS WORKS. AC WORKS FINE IN BOTH CLIMATES. DRIVERS SIDE WINDOW ... Read more

Incident date: Oct 1, 2017

Incident date: Jul 28, 2017

BROUGHT USED JULY 26,2017 FIRST TIME DRIVING AT NIGHT HEADLIGHTS FLASH OFF AND ON THEN GO OUT COMPLETELY WHILE DRIVING ON A MAIN HIGHWAY.FORD HAS PROBLEM WITH LIGHT MODULE TRIED GETTING VKP-31F32-Z01 RELAYS BUT MY RESEARCH FOUND DISCONTINUED 2009 I'M SCREWED BY FORD & RELAY MANUFACTURE.MAY NOT BE IN... Read more

Incident date: Jan 6, 2016

SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.

Incident date: Jan 6, 2016

SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.

Incident date: Jan 6, 2016

SEAT BELTS DON'T HAVE ELASTICITY. STEERING COLUMN STEERING FEELS LOOSE, GEAR SHIFTER FEELS SLOPPY. HAPPENS WHEN THE CAR IS STATIONARY OR IN MOTION.

Incident date: Jan 29, 2016

WHEN DRIVING FOR ABOUT 30-45 MINUTES, ALL LIGHTS GO OFF FOR 1-2 MINUTES, FUSE GETS VERY HOT UNDER DASH.

Incident date: Jun 14, 2015

I WAS DRIVING ACROSS THE CAUSEWAY WHEN MY CAR STARTED SHAKING. I TURNED DOWN THE RADIO AND IT SOUNDED LIKE IT BACK FIRING. I PULLED OVER AND CALLED MY MECHANIC TO MEET ME WHERE I BROKED DOWN. H IMMEDIATELY SAW THE PROBLEM BUT HE COULD NOT FIX IT. I HAD TO BRING IT TO ANOTHER SHOP TO GET IT REPAIRED.... Read more

Incident date: Sep 8, 2014

DEFECTIVE PLASTIC INTAKE MANIFOLD PRONE TO CRACKING AND LEAKING COOLANT. THIS ITEM WAS PREVIOUSLY REPORTED TO NHTSA AND FORD WAS REQUIRED TO PAY FOR REPAIRS ALREADY DONE AND TO EXTEND WARRANTY. I'M TOLD THAT WARRANTY EXPIRED FOR SOMETHING THAT A RECALL SHOULD HAVE TAKEN CARE OF. I'M TOLD THAT COS... Read more

Incident date: Aug 10, 2011

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING VARIOUS SPEEDS, THE HEADLIGHTS AND INSTRUMENT PANEL LIGHTING FLICKERED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000.

Incident date: Aug 10, 2011

Incident date: Mar 7, 2014

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH AND ATTEMPTING A TURN, THE PASSENGER'S SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT IT WAS DUE TO THE BOLT JOINT NOT... Read more

Incident date: Oct 1, 2011

THE RIGHT REAR (PASSENGER SIDE) OF THE VEHICLE BODY CONTINUES TO RAISE UP HIGHER THAN THE LEFT SIDE. IT IS NOW ABOUT 5 INCHES HIGHER. HAVE NOTICED THIS ON OTHER CROWN VIC CARS IN METRO AREA. SUSPECT A WEAK OR BROKEN SPRING. *TR

Incident date: Jul 13, 2013

I WAS MAKING A RIGHT HAND TURN AT A SLOW SPEED (>10MPH) WHEN THE INTERMEDIATE STEERING SHAFT SEPARATED FROM THE LOWER STEERING SHAFT, RESULTING IN A LOSS OF STEERING. *JS

Incident date: Jun 22, 2013

WAS STEERING INTO AN ISLE OF PARKING SPOTS WHEN SUDDENLY AND WITHOUT WARNING, THE STEERING WHEEL BEGAN TO SPIN FREELY AND EFFORTLESSLY. I IMMEDIATELY STOPPED THE CAR BECAUSE IT COULD DO NOTHING BUT GO IN THE DIRECTION THE TIRES WERE TURNED AT THE TIME OF THE STEERING FAILURE, WHICH IN MY CASE, WOULD... Read more

Incident date: Nov 8, 2012

MY WIFE WAS ON HER WAY HOME FROM WORK AND SHE CALLED ME SAYING THAT SOMETHING WAS WRONG WITH THE CAR. SHE SAID IT WAS SWAYING BACK AND FORTH ON THE HIGHWAY AND WAS VERY DIFFICULT TO DRIVE. SHE MADE IT HOME AND PULLED INTO THE DRIVE WAY. WHEN SHE TURNED THE STEERING WHEEL STRAIT THE FRONT DRIVER S... Read more

Incident date: Nov 8, 2012

Incident date: Oct 8, 2010

TL* THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE EXHIBITED A LOUD BANG. THE VEHICLE WAS PULLED OVER AND UPON EXAMINATION HE NOTICED THAT THE FRONT PASSENGER SIDE TIRE WAS SLANTED INWARD TOWARD THE VEHICLE. IN ADDITION, THE FRAME WAS SEV... Read more

Incident date: Oct 8, 2010

Incident date: Jun 15, 2010

INTAKE MANIFOLD FAILURE, CRACKED IN REAR AT HEATER HOSE BOSS THAT RESULTED IN COOLANT LOSS. ALSO, THE #4 IGNITION COIL WAS DAMAGED BY COOLANT LEAKING ON TO IT FROM CRACKED MANIFOLD... *TR

Incident date: Oct 10, 2008

CROWN VICTORIA 2000 HAS A CRACK INTAKE MANIFOLD RESULTING IN A LEAK COOLANT WHICH IS GOING INSIDE OF PLUG #8 CAUSING A MALFUNCTION AND CAR START SHAKING LOOSING POWER. *TR

Incident date: Nov 15, 2009

ON 15 NOV 2009, MY CAR STARTED SPITTING AND SPUTTERING, I THOUGHT IT WAS BAD GASOLINE. ON 16 NOV 2009, I HAD MY CAR CHECKED BY MY GARAGE, WAS TOLD THAT #5 SPARK PLUG AND COIL WAS BAD DUE TO LEAKING COOLANT AT MY INTAKE MANIFOLD. AFTER CONTACTING MY LOCAL FORD DEALER THINKING I COULD JUST BUY A PAR... Read more

Incident date: Oct 5, 2009

SPARK PLUG BLEW OUT OF THE ENGINE DUE TO WEAK THREADING IN THE CYLINDER HEAD. *TR

Incident date: Feb 14, 2009

WHILE DRIVING AT A LOW SPEED (< 25 MPH) ON A LOCAL RURAL ROAD THAT LEADS TO MY HOUSE, I HEARD A SUDDEN SCRAPING NOISE AND HAD A DIFFICULT TIME TURNING THE VEHICLE INTO MY DRIVEWAY. UPON INSPECTION I FOUND THE FRONT PASSENGER SIDE TIE ROAD DISCONNECTED FROM THE FRONT WHEEL AND DRAGGING ON THE GROUND.... Read more

Incident date: Sep 1, 2008

2000 FORD CROWN VICTORIA LEAKS COOLANT FROM THE INTAKE MANIFOLD. CONSUMER WANTS TO KNOW WHY THE WARRANTY IS ONLY SEVEN YEARS FOR THIS PART. *NJ

Incident date: Jul 17, 2008

VALVE STEM FAILURE THE STEMS WERE CRACKED ON ALL 4 TIRES MY HUSBAND HAD A BLOWOUT AND 7 DAYS LATER HE HAD A FLAT WHICH IS WHEN WE SEEN THE CRACKS. THE MANAGER OF TIRE KINGDOM KNEW OF PROBLEM WITH TR413 LOT BUT WAS NOT AWARE OF THE RECALL WHICH WE FOUND OUT ON THE INTERNET. HE IS GOING TO REPLACE THE... Read more

Incident date: Apr 22, 2008

WHEN I PLACE THE LEFT TURN SIGNAL IT BLINKS VERY FAST. THE RIGHT TURN SIGNAL DOES NOT FUNCTION LIKE THE LSIDE. I HAVE CHECK OTHER VEHICLES THAT ARE THE SAME MAKE AND MODEL AND THEY HAVE THE SAME PROBLEM. *TR

Incident date: Dec 25, 2007

TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHEN THE CONTACT DEACTIVATES THE WINDSHIELD WIPERS, THEY WILL NOT COMPLETELY RETURN TO THE OFF POSITION. THE WIPERS REMAINED UPRIGHT ON THE WINDSHIELD. THE DEFECT BEGAN SPORADICALLY, BUT NOW OCCURS WHENEVER THE WIPERS ARE ACTIVATED. THE DEALER STAT... Read more

Incident date: Jul 31, 2007

TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP TO HAVE THE BRAKES SERVICED. THE REPAIR SHOP STATED THAT THE VEHICLE HAD A RECALL AND THEY MADE THE REPAIR. HE DID NOT KNOW WHAT RECALL WAS SERVICED OR WHAT PART WAS REPLACED. THE VEHICLE WOULD NOT START AFTER... Read more

Incident date: Apr 3, 2005

TL*THE CONTACT OWNS A 2000 FORD CROWN VICTORIA. WHILE DRIVING 65 MPH, THE CRUISE CONTROL FAILED TO ACTIVATE. APPROXIMATELY ONE MONTH AGO, THE CRUISE CONTROL FAILED WHILE DRIVING DOWNHILL. THE VEHICLE HAS BEEN TAKEN TO THE DEALER APPROXIMATELY SEVEN TIMES FOR THIS FAILURE. THE CRUISE CONTROL NO L... Read more

Incident date: May 13, 2006

I WAS OPERATING MY VEHICLE ON ROUTE 10 IN PRINCE GEORGE COUNTY. THERE IS NO LIGHT ON THIS ROAD. I WAS HAVING A DIFFICULT SEEING. THE HIGH BEAM SEEMED TO NOT ILLUMINATE THE ROAD SUFFICIENTLY. THE LOW BEAMS WERE GOOD FOR CLOSE UP BUT NOT FAR AWAY. I PULLED THE HIGH BEAM SWITCH BACK TO HIGH BEAM (FLASH... Read more

Incident date: Nov 28, 2006

DT*: THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE HESITATED AND SPUTTERED BADLY. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHO DETERMINED THAT THERE WAS A CRACK IN THE MANIFOLD, AND THAT THE NUMBER 4 HEATER COIL HAD FAILED.

Incident date: Sep 22, 2006

DT*: THE CONTACT STATED AN INDEPENDENT SERVICE MECHANIC FOUND A MILKY SUBSTANCE IN THE RADIATOR COOLANT RESERVOIR INDICATING A PROBLEM WITH THE INTAKE MANIFOLD. THE ENGINE TEMPERATURE WAS RUNNING HIGH AS WELL. A SERVICE DEALER OFFERED TO CHECK FOR LEAKS, BUT INFORMED THE CONTACT THE WARRANTY HAD E... Read more

Incident date: Dec 1, 2005

MY COMPLAINT IS IN REGARDS TO MY EMPLOYER. I AM A POLICE OFFICER AND I THINK THE VEHICLES WE ARE USING ARE BEING MADE UNSAFE BY THE ADDITION OF EXTRA EQUIPMENT. THE DEPT. HAS ADDED COMPUTERS, SHOTGUNS THAT ARE MOUNTED OVERHEAD AND CAUSING OFFICERS TO HIT THERE HEADS, NOT TO MENTION WHAT MIGHT HAPPEN... Read more

Incident date: Mar 13, 2005

WHILE DRIVING AT NIGHT HEADLIGHTS FAILED FOR ABOUT TWO MINUTES. *AK

Incident date: Jan 13, 2005

IN JANUARY 2005, WHEN MY 2000 FORD CROWN VICTORIA HAD 41573 MILES ON IT, THE HEATER FAN FAILED TO BLOW WARM AIR. A LOCAL SERVICE GARAGE IN GAITHERSBURG, MD TESTED THE SYSTEM AND DETERMINED THAT THE BLOWER CONTROL MODULE HAD MALFUNCTIONED. THE MODULE WAS REPLACED (PART #XW1H-19E624-AB, MADE IN BR... Read more

Incident date: Jun 21, 2004

IN JUNE 2004, WHEN MY 2000 CROWN VICTORIA HAD 37082 MILES ON IT, THE AIR CONDITIONER FAILED TO BLOW COLD AIR; THE VEHICLE WAS INSPECTED BY FORD QUALITY CARE IN GAITHERSBURG, MD, WHERE IT WAS DETERMINED THAT THE PROBLEM WAS ASSOCIATED WITH THE COMPRESSOR AND THE DRYER, BOTH OF WHICH WERE REPLACED. T... Read more

Incident date: Mar 3, 2003

FUEL TANKS SAFETY KITS BEING OFFERED TO THE PUBLIC. MR THE CONSUMER WAS TOLD THERE WOULD BE CHARGED FOR HAVING THE KIT INSTALLED. THE CONSUMER BELIEVED THE KIT AND THE INSTALLATION SHOULD BE FREE FOR THE GENERAL PUBLIC NOT JUST POLICE OFFICERS VEHICLES. *JB

Incident date: Jan 1, 2003

NAR 01/15/2003. THE IDLE AIR CONTROL MOTOR FAILED WHICH CAUSED THE VEHICLE NOT TO IDLE AND STALL IF THE CONSUME DID NOT DRIVE WITH ONE FOOT ON THE BRAKE AND THE OTHER ON THE ACCELERATOR. THE DEALER SUGGESTED REPLACING THE PART, BUT NOT UNDER ANY WARRANTY. THE CONSUMER DISCOVERED THAT IF HE TAPS ON T... Read more

Incident date: Jan 1, 2003

Incident date: Jun 27, 2004

WHILE PULLING OUT OF A PARKING SPACE, A LOUD POP SOUNDED AND THE VEHICLE STALLED . THE DEALER STATED THE SPARK PLUG STRIPPED OUT OF THE CYLINDER HEAD. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB

Incident date: Jun 24, 2003

WHILE PARKED WITH THE ENGINE RUNNING SMOKE CAME FROM UNDER THE HOOD. CONSUMER NOTICE WATER LEAKING OUT OF THE INTAKE WHEN OPENING THE HOOD. THIS OCCURRED BECAUSE THE INTAKE CRACKED AT THE HEATER HOSE. MECHANIC DETERMINED THAT THE INTAKE CRACKED BECAUSE IT WAS MADE OUT OF PLASTIC.*AK

Incident date: Apr 13, 2004

WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS NOT ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND CRASHED INTO A TREE. DRIVER SUSTAINED FIRST DEGREE BURNS, AND WAS TAKEN TO A HOSPITAL. BOTH AIRBAGS DEPLOYED. VEHICLE WAS TOWED TO A DEALER FOR INSPECTION. BUT ... Read more

Crash 1 injured

Showing 50 of 103 complaints.

EPA Fuel Economy, 2000 FORD CROWN VICTORIA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
4.6L 8-cyl, Automatic 4-spd (Rear-Wheel Drive)	16.0	23.0	18.0	Regular	$3,400

CO2 Emissions: -1.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins, 2000 FORD CROWN VICTORIA

148 manufacturer communications from 140 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
061000 ENGINE AND ENGINE COOLING:ENGINE	13
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	12
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	9
353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.	9
020000 SUSPENSION	8
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	7
980000 UNKNOWN OR OTHER	7
071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY	6

160000 STRUCTURE

This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint wi

160000 STRUCTURE

Some 2000 and newer Ford, Lincoln and Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint with or without accompanying white dust. Panel replacement is recommended. Fo

160000 STRUCTURE

350000 EQUIPMENT

063140 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

FORD: CERTAIN 1999-2001 MODEL YEAR VEHICLES UP TO 6000 LB GVWR REGISTERED IN NEW YORK AND CERTAIN 2001 VEHICLES UP TO 6000 LB GVWR REGISTERED IN THE STATE OF MAINE, CERTIFIED FOR SALE IN CALIFORNIA-FEDERAL EMISSION WARRANTY REFUND. *PE

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

061000 ENGINE AND ENGINE COOLING:ENGINE

SOME 1997-2008 VEHICLES EQUIPPED WITH A 4.6L 2V, 5.4L 2V, OR 6.8L 2V ENGINE--SPARK PLUG THREAD REPAIR PROCEDURE--NOT COVERED UNDER NEW VEHICLE LIMITED WARRANTY. *NJ THIS INCLUDES F-53 MOTORHOME CHASSIS. UPDATED 2/23/10. *PE

063200 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE

EXTENDED COVERAGE PROGRAM 05N04 - EXTENDED COVERAGE FOR COMPOSITE INTAKE MANIFOLD. THIS PROGRAM IS BEING PROVIDED AS A SETTLEMENT TO A CLASS ACTION LAWSUIT. THE TERMS OF THE SETTLEMENT EXTEND THE COVERAGE OF THE ALL-COMPOSITE INTAKE MANIF

060000 ENGINE AND ENGINE COOLING

WDS COP KIT DIAGNOSTIC TIP - COIL ON PLUG (COP) IGNITION SYSTEMS - ENGINE MISFIRE OR ROUGH RUNNING. *TT

151300 SEAT BELTS:FRONT:RETRACTOR

SAFETY BELT RETRACTION SPEED. *TT

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

GUIDANCE FOR CNG TANK INSPECTION FOR VEHICLES PRODUCED AFTER DECEMBER 2, 1996. *TT UPDATE. *TT

150000 SEAT BELTS

SAFETY BELT WEB STOP BUTTON SERVICE. *EH

162000 STRUCTURE:BODY

ALUMINUM CORROSION - SERVICE TIP. *TT

138200 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW

REAR WINDOW DEFROSTER GRID/INTEGRAL ANTENNA DIAGNOSIS AND REPAIR - TERMINAL TAB REPAIR. *TT

103100 POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

GENERAL (PCM) POWER TRAIN CONTROL MODULE PROGRAMMING PROCEDURES. *TT

060000 ENGINE AND ENGINE COOLING

CHARGING SYSTEM LIMITATIONS. *EH

110000 ELECTRICAL SYSTEM

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATED - SYSTEM LEAN DIAGNOSTIC TROUBLE CODES (DTC'S) - SERVICE TIPS. VARIOUS MODELS INCLUDING 2004 F-SERIES. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE MISFIRE OR RUNNING - COIL ON PLUG (COP) IGNITION SYSTEMS - WDS COP KIT DIAGNOSTIC TIPS. TO INCLUDE VARIOUS 2005 MODELS. * AR THIS ARTICLE 04161 SUPERSEDES TSB 03-14-04.

138120 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT

INOPERATIVE ELECTRIC REAR WINDOW DEFROSTER (HEATED BACKLITE) GRID LINES, INTEGRAL ANTENNA CONCERNS. *TT

116000 ELECTRICAL SYSTEM:IGNITION

MULTIPLE DRIVEABILITY CONCERNS UNDER ACCELERATION CAUSED BY IGNITION COIL. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

TRANSMISSION FAILURE WHERE THERE IS A LARGE AMOUNT OF METAL OR DEBRIS IN THE PAN. *TT

126000 EXTERIOR LIGHTING:TURN SIGNAL

INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT

020000 SUSPENSION

CRACKS IN THE REAR OF THE FRAME SIDE MEMBER BETWEEN THE UPPER AND LOWER TRAILING ARM BRACKETS. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

LACK OF AIR CONDITIONER (A/C) COOLING AND RESTRICTED/REDUCED AIR FLOW THROUGH THE A/C VENTS TYPICALLY DURING EXTENDED IDLING CONDITIONS. *TT

350000 EQUIPMENT

INSTALLATION OF OPTIONAL POLICE INTERCEPTOR PACKAGE UPGRADE KIT. *TT UPDATE PART 2. EXPIRATION DATE REMOVED. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SOME DEDICATED CNG VEHICLES MAY EXHIBIT VARIOUS DRIVEABILITY CONDITIONS DUE TO A LOSS OF INJECTOR PERFORMANCE, RESULTING FROM FUEL QUALITY. LOSS OF POWER AT HEAVY LOAD, DIAGNOSTIC TROUBLE CODES (DTCS) FOR LEAN FUEL, ROUGH IDLE, HARD START,

121000 EXTERIOR LIGHTING:HEADLIGHTS

EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY. *TT

110000 ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

180000 VEHICLE SPEED CONTROL

DEDICATED COMPRESSED NATURAL GAS (CNG) ROUGH IDLE OR NO START WHEN COLD VEHICLES EQUIPPED WITH DEDICATED 4.6L OR 5.4L CNG ENGINE ONLY. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

GRINDING TYPE NOISE FROM THE TIMING CHAIN AREA. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

ENGINE MISFIRE OR ROUGH RUNNING CONDITION WITH COIL ON PLUG (COP) IGNITION SYSTEMS MAY BE MORE ACCURATELY DIAGNOSED USING THE OPTIONAL WORLDWIDE DIAGNOSTIC SYSTEM (WDS) COIL ON PLUG (COP) KIT. 2003 SUPER DUTY F SERIES INCLUDED. *TT

110000 ELECTRICAL SYSTEM

POLICE INTERCEPTOR MAY EXHIBIT LOW CHARGING SYSTEM VOLTAGE AT IDLE. *TT

090000 FUEL SYSTEM, OTHER

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION WITH DIAGNOSTIC TROUBLE CODES P0442, P0455, P0456, P0457, P1442 OR CHECK FUEL CAP LAMP ILLUMINATED WITH DIAGNOSTIC TROUBLE CODE P0457. *TT

090000 FUEL SYSTEM, OTHER

A POSSIBLE FUEL LEAK MAY OCCUR AT THE FUEL FILL VALVE ON SOME CNG (COMPRESSED NATURAL GAS) VEHICLES. *TT *JB

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

REVISED COOLING FAN MOTOR AVAILABLE. *TT

090000 FUEL SYSTEM, OTHER

POSSIBLE FUEL LEAK AT FILL VALVE - FILL VALVE SERVICE PART REVISIONS - CNG VEHICLES ONLY. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

IDLE MISS OR SURGE AT HIGHWAY SPEEDS. PREMATURE IGNITION COIL-ON-PLUG (COP) REPLACEMENT / UNDER INVESTIGATION (QSF). *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SERVICE CYLINDER HEAD GASKET FOR 4.6L APPLICATIONS. *TT

031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

BRAKE BOOSTER PUSH ROD ADJUSTMENT. BRAKE PEDAL FEEL CONDITION. *MJ

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH

125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ

020000 SUSPENSION

SOME CNG VEHICLES, EQUIPPED WITH AN EXTENDED RANGE REAR TANK, MAY EXHIBIT A REAR RIDE HEIGHT THAT IS BELOW SPECIFICATION. *TT

103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

ON SOME VEHICLES, THE BRAKE SHIFT INTERLOCK MAY BE INOPERATIVE, NOW ALLOWING THE OPERATOR TO MOVE THE SHIFT LEVER FROM THE PARK POSITION. STOP LAMP OPERATION MAY ALSO BE AFFECTED. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT AN ENGINE VIBRATION AT 1100-1500 RPM. *TT

126000 EXTERIOR LIGHTING:TURN SIGNAL

SOME VEHICLES PRODUCED BEFORE 3/5/2002 MAY EXHIBIT AN INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT

062200 ENGINE AND ENGINE COOLING:COOLING SYSTEM:FAN

SOME VEHICLES MAY EXHIBIT AN INOPERATIVE ENGINE COOLING FAN. *TT

162310 STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

SOME VEHICLES MAY EXHBIT A SQUEAK / CREAK NOISE COMING FROM THE LEFT FRONT OR RIGHT FRONT DOOR HINGE AREA. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SOME VEHICLES MAY EXHIBIT A SLIGHT OIL LEAK AT THE CYLINDER HEAD TO BLOCK JOINT. *TT

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

SOME VEHICLES EQUIPPED WITH A ONE-TOUCH DOWN MODULE OR A DRIVERS DOOR MOUDLE MAY EXHIBIT A CONDITION WHERE THE DRIVERS WINDOW MOVES DOWN WHEN ONE OF THE OTHER WINDOWS IS OPERATED. *TT

350000 EQUIPMENT

OVERSPEED WARNING CHIME ACTIVATION WHEN TRAVELLING ABOVE 70 M PH / 110 KPH. *TT

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

SUBJECT REGARDING ALTERNATIVE FUEL VEHICLE COMPRESSED NATURAL GAS TANK INSPECTION. *TT

111000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

INFORMATION REGARDING DISCHARGED BATTERY CHARGING SERVICE TIPS AND GUIDELINES. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME DEDICATED CNG VEHICLES MAY EXHIBIT DRIVEABILITY CONDITIONS OF HARD START / NO START / ROUGH RUNNING. *TT

060000 ENGINE AND ENGINE COOLING

SOME VEHICLES MAY EXHIBIT AN INTAKE MANIFOLD CROSSOVER (FIRST RUNNER) COOLANT SEEPAGE CONDITION. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT

070000 FUEL SYSTEM, GASOLINE

SOME DEDICATED COMPRESSED NATURAL GAS (CNG) VEHICLES MAY EXHIBIT A ROUGH IDLE, OR NO START IN COLD CONDITIONS. *TT

126000 EXTERIOR LIGHTING:TURN SIGNAL

VEHICLES MAY EXHIBIT AN INTERMITTENT RAPID FLASHING OF THE TURN SIGNALS. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES EQUIPPED WITH THE ROMEO BUILT 4.6L 2V ENGINE MAY EXHIBIT AN ENGINE OIL LEAK OR OIL WEEPAGE FROM THE CYLINDER HEAD GASKET AT THE RIGHT HAND REAR OR THE LEFT HAND FRONT OF THE ENGINE. *TT

116100 ELECTRICAL SYSTEM:IGNITION:SWITCH

SOME IGNITION SWITCH LOCK CYLINDER ASSEMBLIES MAY EXHIBIT ROUGNESS AND / OR EXCESS EFFORT IN TURNING, KEY DOES NOT FULLY RETURN FROM START, A MALFUNCTION INDICATOR LAMP MAY ILLUMINATE WITH P0500, P1502 AND U1039 STORED IN POWERTRIAN CONTROL

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

PARTS AND PROCEDURE TO REDUCE THE POTENTIAL OF FUEL TANK PUNCTURES DURING RARE AND EXTREMELY HIGH-SPEED REAR IMPACTS. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT VACUUM OR AIR LEAKS IN THE INTAKE MANIFOLD AND / OR ENGINE SYSTEM CAUSING DIAGNOSTIC TROUBLE CODES P0171 AND OR P0174. *TT

110000 ELECTRICAL SYSTEM

THIS ARITLCE IS TO PROVIDE INFORMATION ON REPLACEMENT OF OLD STYLE HOOD LAMP SWITCH TO THE RVISED MECHANICAL HOOD LAMP SWITCH. *TT

103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

BRAKE SHIFT INTERLOCK.*JB

091110 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY:FILLING/CHARGING

DEDICATED CNG REGULATOR BOWL KIT AVAILABLE. *JG

138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC

980000 UNKNOWN OR OTHER

INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC

131000 VISIBILITY:WINDSHIELD

INFORMATION REGARDING POLICE OPTION-REAR WINDOW DISABLE-TAMPER RESISTANCE. *YD

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT A FEAD BELT JUMP-OFF TOSS. *YH

126100 EXTERIOR LIGHTING:TURN SIGNAL:FLASHER UNIT

SOME VEHICLES MAY EXHIBIT A TURN SIGNAL FAST FLASH CONDITION WITH THE ENGINE RUNNING AND THE TEMPERATURE CONTROL BLOWER SPEED AT THE FULL HOT OR FULL COLD SETTING. *SLC

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

SOME VEHICLES MAY EXHIBIT A FUEL FILL VALVE SEALING CONDITION. *YD

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SOME VEHICLES EQUIPPED WITH A 4R70W AUTOMATIC TRANSMISSION MAY EXHIBIT A CLUNK NOISE DURING THE 2-1 DOWNSHIFT EVENT. *TT

133000 VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

SOME VEHICLES BUILT 04/15/2000 OR EARLIER EQUIPPED WITH A KEYLESS ENTRY SYSTEM MAY EXHIBIT AN INOPERATIVE DOOR-MOUNTED KEYPAD, INTERIOR AND EXTERIOR LAMPS THAT SELF-ACTIVATE AND A WEAK OR DISCHARGED VEHICLE BATTERY. *TT

105300 POWER TRAIN:DRIVELINE:DRIVESHAFT

SOME POLICE AND TAXI VEHICLES MAY EXHIBIT EITHER UNDERBODY SHEETMETAL CRACKING IN THE DRIVESHAFT TUNNEL AT THE REAR SEAT KICKUP AND / OR DRIVESHAFT CONTACT WITH THE UNDERBODY. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME VEHICLES MAY EXHIBIT A STALL AT IDLE AFTER START-UP CONDITION. *TT

075000 FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

SOME OF THE COMPOSITE INTAKE MANIFOLDS USED ON 4.6L SOHC ENGINES MAY DEVELOP FATIGUE CRACKS AT THE COOLANT CROSSOVER DUCT. THIS CONDITION COULD RESULT IN ENGINE COOLANT LEAKAGE WHICH, IF NOT SERVICED, MAY CAUSE ENGINE OVERHEATING. COMPL

980000 UNKNOWN OR OTHER

CONCERNS WITH VEHICLES EXHIBITING THE OIL PRESSURE GAUGE REGISTERING LOW OR NO OIL PRESSURE USUALLY ON INITIAL START-UP AFTER SEVERAL HOURS OF COLD SOAK. *TT

116300 ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE

VEHICLES EQUIPPED WITH PASSIVE ANTI-THEFT SYSTEM (PATS) MAY NOT START OR CRANK. *TT

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFORMATION ON REPLACING FUEL TANK STRAP BOLTS. *TT

075000 FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

SOME VEHICLES MAY EXHIBIT A HOOT NOISE AT IDLE COMING FROM THE INDUCTION SYSTEM. POSSIBLE ADDITIONAL SYMPTOMS MAY INCLUDE DIAGNOSTIC TROUBLE CODE P1506 AND A HIGHER THAN NORMAL IDLE. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SOME VEHICLES EQUIPPED WITH 4.6L ROMEO ENGINE MAY EXHIBIT AN OIL LEAK FROM THE CYLINDER HEAD GASKET AREA. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

SUBJECT REGARDING CERTAIN VEHICLES WITH 4.6L ROMEO ENGINES EXHIBITING AN OIL LEAK FROM THE CYLINDER HEAD GASKET AREA. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

SOME VEHICLES EQUIPPED WITH THE 4R70W AUTOMATIC TRANSMISSION MAY EXHIBIT A TICKING OR CLICKING TYPE NOISE IN FIRST GEAR. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT

075000 FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

OWNER NOTIFICATION PROGRAM REGARDING ADDITIONAL COVERAGE ON CERTAIN 4.6L SOHC INTAKE MANIFOLDS. SOME OF THE COMPOSITE INTAKE MANIFOLDS MAY DEVELOP FATIGUE CRACKS AT THE COOLANT CROSSOVER DUCT. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

VEHICLES BUILT UP TO DECEMBER OF 1999 MAY EXHIBIT A CLUNK NOISE FROM THE REAR OF THE VEHICLE WHEN DRIVING OVER SPEED BUMPS. THIS MAY BE CAUSED BY THE FILL-LIMITING VALVE INSIDE THE FUEL TANK. *TT

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

VEHICLES BUILT UP TO DECEMBER OF 1999 MAY EXHIBIT A CLUNK NOISE FROM THE REAR OF THE VEHICLE WHEN DRIVING OVER SPEED BUMPS. THIS MAY BE CAUSED BY THE FILL-LIMITING VALVE INSIDE THE FUEL TANK. *TT

151600 SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

SEAT BELT WARNING SYSTEM - BELT REMINDER FUNCTION, OPERATION AND SERVICE TIPS. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

ON SOME VEHICLES, THE ENGINE MOUNTS MAY NOT EXHIBIT SATISFACTORY DURABILITY UNDER SEVERE OPERATING CONDITIONS THAT MAY BE ENCOUNTERED BY POLICE, TAXI OR LIMO / LIVERY VEHICLES SUCH AS EXTENDED IDLING AT HIGH AMBIENT TEMPERATURES. *

980000 UNKNOWN OR OTHER

SOME VEHICLES MAY PRODUCE A MALFUNCTION INDICATOR LAMP ILLUMINATED, ROUGH IDLE, A CHECK ENGINE LIGHT, AND DIAGNOSTIC TROUBLE CODES (DTCS) P0350 - P0360 STORED IN MEMORY. *TT

020000 SUSPENSION

SOME VEHICLES MAY EXHIBIT VIBRATIONS FELT AT SPEEDS ABOVE 72 KM/H (45 MPH). *TT

020000 SUSPENSION

SOME POLICE INTERCEPTORS PRODUCED FROM 1/1/2000 THROUGH 8/14/2000 MAY HAVE REPEAT ISSUES WITH TIRE BALANCE. *JB

020000 SUSPENSION

ON SOME VEHICLES THE REAR SUSPENSION UPPER CONTROL ARM BRACKETS ON THE FRAME MAY DEVELOP MINOR CRACKS WHEN SUBJECTED TO SEVERE DUTY SERVICE. *JB

020000 SUSPENSION

SUBJECT PERTAINING TO COSMETIC CRACKS IN FRAME AT THE REAR UPPER CONTROL ARM ACCESS OPENING WHEN SUBJECTED TO SEVERE DUTY OPERATING CONDITIONS. *JB

020000 SUSPENSION

SOME 2000 MODEL YEAR POLICE INTERCEPTORS PRODUCED FROM 1/1/2000 THROUGH 8/14/2000 MAY HAVE REPEAT ISSUES WITH TIRE BALANCE. *TT

020000 SUSPENSION

SOME 2000 MODEL YEAR POLICE INTERCEPTORS PRODUCED FROM JANUARY 2000 THROUGH MAY 2000 MAY HAVE REPEAT ISSUES WITH TIRE BALANCE. *TT

103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT

204000 WHEELS:HUB

INFORMATION REGARDING STEEL HUB CAP INSTALLATION SERVICE TIP. *TT

Showing 100 of 148 bulletins.

NHTSA Safety Investigations, FORD CROWN VICTORIA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE, Closed , Model Year: 2003

Loss of headlights

The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all ... submission dates) related to the alleged defect, with owners describing a loss of both low and/or high beam headlights occurring while driving.ODI identified 4 Vehicle Owner Questionnaire ( VOQ) reports alleging minor crash or loss of control incidents due to headlight failures.Drivers alleged running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 4173 unique reports related to the alleged problem.There were a total of 11 crashes reported within that group as well as one injury that occurred when the vehicle struck an unseen object on the side of the road when the headlights failed. Ford also submitted 49,843 warranty claims related to headlight failures.Most reports indicate that the headlights failed without warning leaving the driver with no forward lighting, however some noted the headlights flickered or dimmed prior to turning off.Consumers also noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is physically actuated.On December 21st, 2015 Ford notified ODI that it would conduct a safety recall (15V-861) to remedy headlight failures on (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.According to Ford, the headlights of the vehicle are controlled by the Lighting Control Module (LCM) located in the engine compartment of the vehicle.The LCM uses an internal relay, mounted to a circuit board, to control power to the headlights. The headlight relay is soldered to the circuit board at six different terminals. The original equipment LCMs were manufactured in a manner that resulted in the solder joints fatiguing and/or cracking as a result of repeated thermal cycling and/or vibration, a defect condition. The condition could be exacerbated by manufacturing quality issues such as an insufficient amount of solder, effecting the continuity between the circuit board and the relay terminal, and resulting in loss of headlights while driving.Other lighting functions are unaffected by this condition.The LCM manufacturing processes were revised to address the defect condition and Ford has been conducting a warranty extension program to cover defective LCMs since late 2013.Under the recall Ford will replace any remaining defective LCMs in recalled vehicles with remedy LCMs once they become available.See NHTSA recall 15V-861 for further details on the safety recall.The recall action initiated by Ford addresses the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the identification (ODI) numbers found in the attached list.Read more

DP, Closed , Model Year: 2003

Loss of headlamp/exterior lighting

In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria... and Mercury Grand Marquis vehicles.ODI analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 605 reports (for all submission dates) alleging headlight failure.The complaints indicate failures of both low beam headlights typically while driving, a defect condition that was evaluated under a prior ODI investigation (PE08066).Most consumer VOQs indicate that the headlights failed suddenly and without warning leaving the driver with no forward lighting, however some report the headlights flickered or dimmed prior to turning off.In some cases drivers were able to turn the headlights back on after a period of time while others reported the headlights would not come back on at all.Consumers noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is actuated.ODI identified 4 VOQ reports alleging minor crash or loss of control incidents due to headlight failures.Drivers indicated running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's April 7, 2015 Information Request letter, Ford provided data indicating it has received 3,092 complaints of failed headlights related to the Lighting Control Module (LCM), a device that controls the headlights and other lighting functions.This number includes the complaints Ford reviewed and classified as headlight failure due specifically to the LCM.Within Ford's complaints, there are 11 reports alleging a crash occurred.These drivers reported hitting objects, including other vehicles after the headlights failed causing damage to the affected vehicles.One driver was injured when their car struck an unseen object in the road, jerking the steering wheel from their hands and injuring their shoulder.In total 15 crash allegations were identified, all of which have occurred since ODI's prior evaluation of this issue.This petition has been granted.Preliminary Evaluation PE15-028 has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SarchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

PE, Closed , Model Year: 2004

Steering Column Shaft Obstruction

On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a cras... Read more

EA, Closed , Model Year: 2005

Loss of Steering Control

In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Pla... nt, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin (NHTSA Recall 13V-385, Ford Recall 13S08).Ford's recall addresses a corrosion related defect in the lower intermediate shaft that may result in separation of the steering column lower bearing and loss of steering control.Ford's recall will remedy the defect condition by instructing dealers to replace the lower intermediate shaft and to inspect and repair the upper intermediate shaft and steering column lower bearing as necessary.A retaining clip will be installed if the lower bearing has separated.Ford's investigation of steering column separations in the subject vehicles identified a defect condition in the lower intermediate shaft that could result in separation of the column lower bearing.According to Ford's August 26th defect report, severe corrosion of the lower intermediate shaft may cause the lower intermediate shaft swing link joint(s) to stiffen or seize.Ford determined that forces acting on the upper intermediate shaft because of seized swing links may eventually cause the upper intermediate shaft to collapse, which may result in separation of the column lower bearing and loss of steering control.Analysis of ODI complaints and Ford complaints and warranty identified 22 incidents of steering separation (12 complaints and 10 non-duplicative warranty claims) that may be related to the lower intermediate shaft defect condition.All 22 incidents involved vehicles in the recall region, where 419,210 or roughly half (52%), of the subject vehicles were sold.Ford's investigation also determined that column lower bearing separation may occur in vehicles that experienced upper intermediate shaft collapse in prior frontal impact collisions if the shaft was not properly diagnosed and repaired.Ford identified 13 steering separation incidents outside the recall region (6 complaints and 7 non-duplicative warranty claims) where 386,003 of the subject vehicles were sold.Ford did not find evidence of the lower intermediate shaft corrosion issue in these vehicles.Six of the vehicles had known prior collisions and the histories of the remaining 7 were unknown.To address concerns with possible steering separations in vehicles outside the region for safety recall 13V-385, Ford is conducting a Regional Program (13R01) to inspect and repair the steering assemblies of those vehicles as necessary.The lower intermediate shaft will be replaced only if it fails the inspection, the upper intermediate shaft will be repaired if it fails a Ford-specified measurement test.In the event the steering column lower bearings are found out of position, they will be re-seated and secured with a retaining clip.Based on Ford's field actions, this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10505992, 10479893, 10477192, 10475950, 10474596Read more

PE, Closed , Model Year: 2005

Loss of Steering Control

In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Alleg... ations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, Ford provided 2 complaints and 9 warranty claims related to the alleged defect in the subject vehicles (see Figure 1 for an exemplar picture).ODI has received 5 complaints related to the alleged defect, including 1 related to an incident reported in one of the Ford complaints.The incident rate involving subject vehicles is 7.7 per 100,000 vehicles (15 total incidents).Five of the 15 incident vehicles were associated with a prior history report of a frontal impact incident.ODI also analyzed field data for MY 2005 through MY 2008 non-CVPI Crown Victoria and Grand Marquis models and MY 2009 through MY 2011 CVPI models, which use a similar steering column and intermediate shaft design. This analysis identified 4 reports from Ford and 2 complaints to ODI, including 1 duplicative of a complaint provided by Ford, resulting in 5 total incidents and an incident rate of 1.1 per 100,000 vehicles for a vehicle population of approximately 436,000 vehicles. In the peer vehicle analysis, 4 of 5 incident vehicles had a prior history report of a frontal impact incident.ODI also identified 42 reports (39 reports associated with subject vehicles and 3 reports associated peer vehicles) of the lower steering column shaft bearing displacement that did not result in complete separations of the upper to lower steering column shafts (see Figure 2). Vehicles with this condition were identified during inspections of police fleets or during vehicle repairs for complaints of looseness, binding or noise in the steering system while turning.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA13-004) has been opened to further assess the scope, frequency, consequence, and contributing factors to the steering column shaft separations.The VOQs associated with the opening of this investigation and a loss of steering control are: 10347404, 10474596, 10475950, 10477192, and 10479893.Read more

PE, Closed , Model Year: 2003

LOSS OF HEADLIGHT FUNCTION

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD.THIS CON... Read more

PE, Closed , Model Year: 2007

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CH... INA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TORead more

DP, Closed , Model Year: 1997

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE T... HE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.Read more

EA, Closed , Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO ... Read more

RQ, Closed , Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUC... Read more

RQ, Closed , Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.... THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM FORD?S ACCELERATED TESTING METHODS SHOW AN IMPROVEMENT IN THE PERFORMANCE OF THE NEW WHEEL.IN ADDITION TO PRIOR SAFETY RECALL 03V279 AND SERVICE ACTION (SA) 03M03, FORD WILL ANNOUNCE A NEW EXTENDED WARRANTY SA FOR VEHICLES BUILT PRIOR TO DECEMBER 2004 THAT SUFFER RIM FRACTURES IN SERVICE.THE NEW WHEEL DESIGN WILL BE USED AS A REMEDY.FORD ADVISES THAT A SA IS SUFFICIENT FOR ADDRESSING FUTURE WHEEL FAILURES (INCLUDING RECALL 03V279 REMEDY WHEEL FAILURES) BECAUSE: 1) FAILURE RATES ARE LOW BASED ON FORD?S ANALYSIS, AND 2) DRIVER WARNINGS (REPETITIVE SLOW AIR LOSS, AND OR STEERING WHEEL VIBRATION) ALLOW EARLY AND SAFE DETECTION OF CRACKED WHEELS.ODI HAS RECEIVED 25 VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS (INVOLVING 22 VEHICLES) WHICH ALLEGE A RIM FRACTURE OF ONE OR MORE STEEL WHEELS.ABOUT HALF THE REPORTS INVOLVE VEHICLES BUILT WITH THE REMEDY WHEEL USED FOR RECALL 03V279, AND MOST OF THE REMAINING VEHICLES WERE SUBJECT TO THE RECALL.THE PROCESS OF IDENTIFYING PERTINENT FORD COMPLAINTS IS MADE DIFFICULT BY FORD?S PRIOR RECALL AND WARRANTY PROGRAM ACTIVITIES.THE MANUFACTURER COMPLAINT AND WARRANTY COUNTS, WHICH PRIMARILY INVOLVE FAILURES OF RECALL 03V279 REMEDY WHEELS, ARE BASED ON ANALYSIS CONDUCTED TO DATE AND ARE CONSIDERED TO BE CONSERVATIVE.FURTHER INVESTIGATION IS REQUIRED, THUS ODI IS UPGRADING THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, PERTINENT FAILURE REPORTS AND CONSEQUENCES WILL BE IDENTIFIED AND REVIEWED.ODI AND FORD WILL DISCUSS DETAILS FOR CONDUCTING AN AUDIT ANALYSIS OF FAILED WHEELS REPLACED UNDER THE NEW SA.ADDITIONALLY, ODI IS AWAITING FORD?S LAB ANALYSIS OF TWO WHEELS WHICH WERE THE SUBJECT OF VOQ REPORTS, ONE OF WHICH WAS INVOLVED IN THE NOTED CRASH EVENT.A DETERMINATION WILL BE MADE AS TO WHETHER FORD?S SERVICE ACTION IS SUFFICIENT FOR ADDRESSING ONGOING RIM FRACTURES.Read more

PE, Closed , Model Year: 2003

REAR AXLE FRACTURE

THIS PE WAS OPENED AFTER ODI BECAME AWARE OF TWO ALLEGATIONS CONCERNING REAR AXLE FRACTURE AND PARTIAL WHEEL SEPARATION INVOLVING MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTORS (CVPI).INITIALLY, THE PE'S SCOPE INVOLVED ALL MY 2003 GRAND MARQUIS, CROWN VICTORIA, AND LINCOLN TOWN CARS (I.E., PANTHER ... Read more

EA, Closed , Model Year: 1995

REAR BRAKE LINE FAILURE

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES ... Read more

RQ, Closed , Model Year: 1995

REAR BRAKE LINE FAILURE

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S C... Read more

PE, Closed , Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

THE SUBJECT WHEEL (NEW FOR MY 2003) IS USED ON CROWN VICTORIA (CV) AND GRAND MARQUIS.COMPLAINT DATA INDICATES THAT WHEEL FAILURE AFFECTS PRIMARILY THE COMMERCIAL SPECIFICATION CV MODEL (POLICE AND TAXI) WHICH HAS UNIQUE DESIGN CHARACTERISTICS AND IS GENERALLY SUBJECTED TO HIGHER USAGE DEMANDS.DURING... Read more

EA, Closed , Model Year: 1996

CNG TANK EXPLOSION

IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTE... Read more

RQ, Closed , Model Year: 1995

BALL JOINT SEPARATION

SEE ATTACHED REPORT.

PE, Closed , Model Year: 1996

CNG TANK EXPLODING IN A FIRE

AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUI... Read more

EA, Closed , Model Year: 1992

SPEED CONTROL DEACTIVATION SWITCH FIRES

BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING ... Read more

DP, Closed , Model Year: 1992

FUEL-FED FIRES

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES ... Read more

SQ, Closed , Model Year: 1992

POST REAR END COLLISION FIRES