1994 FORD CROWN VICTORIA Recalls, Complaints & Safety

The contact owns a 1994 Ford Crown Victoria. The contact stated that while his brother was driving at an undisclosed speed, the brake pedal was depressed; however, the pedal became spongy. Additionally, the ABS warning light was illuminated. The contact inspected the vehicle and noticed a leak coming from the brake line. The contact related the failure to NHTSA Campaign Number: 94V152000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 300,000.

TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, IT BECAME DIFFICULT TO STEER THE VEHICLE. THE CONTACT STATED THAT THE FRONT SUSPENSION DETACHED AT THE BALL JOINT. THE FAILURE CAUSED THE BRAKE DUST COVER TO PUNCTURE THE TIRE. THE VEHICLE CAME TO AN ABRUPT STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED. THE BALL JOINT WAS REPLACED ALONG WITH THE BRAKE DUST COVER. THE CONTACT STATED THAT THE FAILURE RECURRED ON THE PASSENGER'S SIDE OF THE VEHICLE WHILE DRIVING AT APPROXIMATELY 10 MPH. THE VEHICLE WAS NOT TAKEN BACK TO BE REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

AFTER DRIVING 30 MILES, I PARKED THE CAR IN THE DRIVEWAY AT MY HOME. APPROXIMATELY 10 MINUTES LATER, I WAS INFORMED THAT THE CAR WAS ON FIRE UNDER THE ENGINE HOOD. I ATTEMPTED TO UNLATCH THE HOOD BUT WAS UNABLE TO DUE TO THE UNLATCH CABLE BEING DESTROYED BY THE FIRE. THE FIRE HAD MELTED A BIG HOLE IN THE HOOD AT THE LEFT REAR CORNER AND HAD DESTROYED THE WINDSHIELD IN THE SAME AREA. I WAS ONLY ABLE TO EXTINGUISH THE FIRE BY USING A WATER HOSE AND SQUIRTING THE WATER THROUGH THE MELTED HOLE IN THE HOOD HOLE. I BELIEVE THAT THE CRUISE CONTROL HAD LEAKED FLUID ON THE ENGINE IN THE AREA OF THE LEFT REAR SPARK PLUG AND HAD STARTED THE FIRE WHICH HAD MELTED ALL THE COMPONENTS IN THE AREA ON THE FIREWALL AREA. THE CRUISE CONTROL WAS INOPERABLE DURING MY PREVIOUS DRIVE.

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AFTER DRIVING 30 MILES, I PARKED THE CAR IN THE DRIVEWAY AT MY HOME. APPROXIMATELY 10 MINUTES LATER, I WAS INFORMED THAT THE CAR WAS ON FIRE UNDER THE ENGINE HOOD. I ATTEMPTED TO UNLATCH THE HOOD BUT WAS UNABLE TO DUE TO THE UNLATCH CABLE BEING DESTROYED BY THE FIRE. THE FIRE HAD MELTED A BIG HOLE IN THE HOOD AT THE LEFT REAR CORNER AND HAD DESTROYED THE WINDSHIELD IN THE SAME AREA. I WAS ONLY ABLE TO EXTINGUISH THE FIRE BY USING A WATER HOSE AND SQUIRTING THE WATER THROUGH THE MELTED HOLE IN THE HOOD HOLE. I BELIEVE THAT THE CRUISE CONTROL HAD LEAKED FLUID ON THE ENGINE IN THE AREA OF THE LEFT REAR SPARK PLUG AND HAD STARTED THE FIRE WHICH HAD MELTED ALL THE COMPONENTS IN THE AREA ON THE FIREWALL AREA. THE CRUISE CONTROL WAS INOPERABLE DURING MY PREVIOUS DRIVE.

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HOLD LATCH BROKE A NUMBER OF DAYS AGO, ONE DAY DRIVING 60MPH ON THE HIGHWAY THE HOOD FLEW UP AND SMASHED MY WINDSHIELD. A FEW MONTHS LATER MY FUEL PUMP CAUGHT ON FIRE, I HAD NO IDEA UNTIL I GOT UNDER THE CAR BECAUSE IT DIDN'T WANT TO START. I'M GLAD TO BE ALIVE FROM THE FIRE, THE CAR COULD HAVE BLOWN UP! MY ABS BRAKE LIGHT IS ON AS WELL! LAST NIGHT I WAS READING UP ON SOME FORUMS AND I FOUND OUT THAT FORD WAS TRYING TO HIDE THESE ISSUE'S!!!!! DON'T BELIEVE ME? LOOK FOR YOUR SELF HTTP://BIT.LY/2QTIDTT THATS THE URL, COPY IT AND PASTE IT IN YOUR BROWSER!! I WILL INCLUDE IT IN MY PICTURES AS WELL. THEY TRYED TO HIDE THE PROBLEM BY PUTTING AN INLINE FUSE TO MAKE IT A LITTLE BIT "SAFER"!!! MY CAR HASNT BEEN TO THE DEALERSHIP IN FOREVER AND THEY NEVER GOT TO FIX THE PROBLEM THEY HID FROM EVERY ONE!! ILL SHOW YOU IN THE PICTURES. PLEASE INVESTIGATE THIS PROBLEM!!! THE INLINE FUSE IS STILL HOOKED UP TO MY SPEED CONTROL DEACTIVATION SWITCH, AND THE ORIGINAL SWITCH IS STILL IN CAR AND THIS IS WHERE THE PROBLEM. MY SON STUMBLED ACROSS THIS WHEN HE COULDN'T FIND THE ORIGINAL CONNECTOR FOR THE ORIGINAL FUEL PUMP THAT I ORDERED A FEW DAYS AGO THAT WAS HARD TO FIND. THEY CHANGED THE ORIGINAL FUEL PUMP TO A NEW ONE WITH A DIFFERENT CONNECTOR. ONE OF THEIR RECALLS WAS FAULTY CONNECTORS. THE CONNECTOR ON MY CAR WAS THE ORIGINAL AND THAT IS WHAT CAUSED MY FUEL PUMP TO CATCH FIRE. THE HOOD LATCH I DIDN'T KNOW WAS A RECALL AND IT BROKE A WHILE BACK, I DIDN'T THINK NOTHING OF IT UNTIL MY HOOD FLEW UP AND SMASHED MY WINDSHIELD!! PLEASE TELL ME I'M NOT THE ONLY ONE WHO CAUGHT ONTO THIS! PLEASE HELP AND INVESTIGATE!!! MY SON THINKS IT ALL STEMMED FROM THE PROGRAM SPEED CONTROL SYSTEM AND THE LEAKING SPEED CONTROL DEACTIVATION SWITCH (SCDS).

TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA EQUIPPED WITH MICHELIN LTX M/S TIRES, SIZE: P235/75R-15. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE BEGAN TO VIBRATE. SUDDENLY, THE FRONT DRIVER SIDE TIRE EXPERIENCED A BLOW OUT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE DOT NUMBER, VIN, AND FAILURE MILEAGE WERE UNAVAILABLE.

TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE ERRONEOUSLY ACCELERATED TO 85 MPH. THE VEHICLE FAILED TO SLOW DOWN WITH THE BRAKE PEDAL BEING ENGAGED. THE ENGINE WAS TURNED OFF AND THE VEHICLE CAME TO A STOP. AFTER RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED FIVE MONTHS LATER. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 70 MPH WHEN THE HOOD POPPED OPEN, IMPAIRING THE CONTACT'S VISION OF THE ROADWAY AND SHATTERING THE FRONT WINDSHIELD. THE CONTACT WAS ABLE TO SAFELY PULL OVER TO THE SIDE OF THE ROAD AND ATTEMPTED TO CLOSE THE HOOD BUT THE LATCH WOULD NOT CATCH. THE CONTACT THEN SECURED THE HOOD CLOSED BY TYING IT DOWN. THE CONTACT TOOK THE VEHICLE TO A LOCAL BODY SHOP TO REPLACE THE HOOD, HOOD LATCH AND THE WINDSHIELD. THE CONTACT WAS ADVISED OF A RECALL UNDER NHTSA CAMPAIGN I.D. NUMBER: 97V024000 (LATCHES/LOCKS/LINKAGES:HOOD:LATCH) AND CALLED THE MANUFACTURER. THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN TO WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 124,661.

ON SEVERAL OCCASSIONS WHILE DRIVING MY 1994 FORD CROWN VICTORIA AT NIGHT, THE HEADLIGHTS ON MY VEHICLE HAVE WENT OUT LEAVING ME WITHOUT LIGHTS FOR SEVERAL MONENTS. I DO NOT KNOW THE REASON WHY THIS IS KEEPS OCCURRING. I HAVE BEEN TOLD BY OTHERS WITH SIMILAR YEAR MODEL FORD VEHICLES THAT THEY HAVE HAD SIMILAR PROBLEMS AND THAT THERE IS SUPPOSE TO BE A RECALL FOR THIS TYPE OF OCCURANCE. *TR

1994 CROWN VICTORIA ERUPTED INTO FLAMES WHEN STARTED. FIRST SMOKE CAME FROM THE DASHBOARD THEN FLAMES. THE CAR WAS PARKED IN MY DRIVEWAY AND SO THE SIDING ON THE HOUSE MELTED. THE CAR IS A TOTAL LOSS. THIS HAPPENED YESTERDAY JULY, 16, 2010. *TR

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TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT AFTER THE REPAIR FOR RECALL 08V051000, VEHICLE SPEED CONTROL, CRUISE CONTROL WAS PERFORMED, THE ODOMETER AND SPEEDOMETER STOPPED WORKING WHILE DRIVING 30 MPH. THE DEALER STATED THAT THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE CONTACT PAID TO HAVE THE SPEEDOMETER REPAIRED. THE FAILURE MILEAGE WAS 42,730 AND THE CURRENT MILEAGE WAS UNKNOWN.

JULY OF 2008 I PURCHASED REPLACEMENT HEADLIGHTS (NOT LAMPS) FROM AUTOPARTS WAREHOUSE.COM. I BELIEVE THE BRAND NAME WAS "DEPO". I BELIEVE THE PART NUMBERS ARE 331-1117R & 331-1117L. THE METAL REFLECTORS INSIDE BOTH UNITS MELTED THEIR PLASTIC STANTIONS AND BECAME LOOSE WHICH ENABLED THEM TO REPEATEDLY HIT THE HEADLAMPS BURNING THEM OUT. I CALLED THE SUPPLIER TO GET NEW UNITS WITHIN 60 DAYS OF THE PURCHASE AND TO INFORM THEM OF THE DEFECTS. THEY ALLOWED FOR A COMPLICATED RETURN/EXCHANGE WHICH I WAS UNABLE TO UTILIZE. NOW I NEED IT EXCHANGED TO SELL THE CAR. IT IS A HAZARD TO DRIVE FURTHER IN THIS CONDITION. THE PARTS CARRIED A ONE YEAR WARRANTY AS DO THEIR NEW BRAND OF THE SAME ITEMS. *TR

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE UPPER AND LOWER BALL JOINTS WERE VERY NOISY WHILE DRIVING 20 MPH. HE SUGGESTED THAT THEY MAY BE RUSTY DUE TO THE HIGH PITCH NOISE HE HEARS THROUGHOUT THE VEHICLE. THE CONTACT INSPECTED THE BALL JOINTS AND STATED THAT THEY APPEARED TO BE DAMAGED. THE VEHICLE HAS NOT YET BEEN INSPECTED BY A DEALER OR MECHANIC. THROUGH ONLINE RESEARCH, HE FOUND NHTSA CAMPAIGN ID NUMBER 98V322000 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT). THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT BELIEVES THAT IT SHOULD BE INCLUDED SINCE THE FAILURES WERE IDENTICAL. THE FAILURE MILEAGE WAS 40,000 AND CURRENT MILEAGE WAS 48,000. UPDATED 07/28/09. *LJ UPDATED 07/30/09.*JB

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE ANTILOCK BRAKING SYSTEM CONTINUED TO LOCK WHILE DRIVING VARIOUS SPEEDS. AN INDEPENDENT MECHANIC INVESTIGATED THE FAILURE AND FOUND THAT THE BRAKING HARDWARE SEPARATED AND THE EMERGENCY BRAKE FAILURE AFFECTED THE AXLE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 94V152000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS). THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 76,000.

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN AUGUST OF 2007. IN SEPTEMBER OF 2007, SHE TOOK HER VEHICLE TO THE DEALER TO HAVE THE VEHICLE SPEED CONTROL DISCONNECTED. IN MARCH OF 2008, SHE WAS INFORMED THAT THE PART FOR THE RECALL REPAIR WAS AVAILABLE AND TOOK HER VEHICLE TO THE DEALER. THE VEHICLE WORKED NORMALLY AFTER THE REPAIR; HOWEVER, WHEN SHE RETURNED HOME IN MAY 27, 2008, THE CRUISE CONTROL FAILED. SHE WAS INFORMED THAT THE CRUISE CONTROL HAD NEVER WORKED. PRIOR TO HAVING THE CRUISE CONTROL DISCONNECTED, IT WORKED FINE. THE CONTACT BELIEVES THAT THE FAILURE IS DIRECTLY RELATED TO THE DISCONNECT AND REPAIR. NHTSA CAMPAIGN ID NUMBER 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) WAS REFERENCED. THE CURRENT MILEAGE WAS 144,288 AND FAILURE MILEAGE WAS 144,271. UPDATED 07/15/08. *LJ THE CONSUMER STATED THE ODOMETER WAS INOPERATIVE. UPDATED 07/15/08

TL*THE CONTACT OWNED A 1994 FORD CROWN VICTORIA. WHILE PARKED, THE CONTACT'S VEHICLE CAUGHT FIRE UNDERNEATH THE HOOD. THE VEHICLE WAS DESTROYED. TWO VEHICLES PARKED NEAR THE BURNING VEHICLE RECEIVED PAINT DAMAGE, AND WERE REPAIRED BY THE CONTACT'S INSURANCE COMPANY. SHE HAS REPORTS FROM HER INSURANCE COMPANY REGARDING THE FIRE. SHE FILED A COMPLAINT WITH FORD AND THEY SENT A LETTER IN RESPONSE STATING THAT THERE WERE NO OPEN RECALLS ON HER VEHICLE. THEY FURTHER STATED THAT IF A RECALL SHOULD BECOME AVAILABLE, SHE WOULD BE NOTIFIED. IN MARCH OF 2008, THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL). A POLICE REPORT WAS FILED. THE CONTACT HAS PICTURES. THE CURRENT AND FAILURE MILEAGES WERE UNAVAILABLE. UPDATED 06/09/2008. *LJ

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ON THE DATE NOTED, I PARKED MY 1994 FORD CROWN VICTORIA IN MY DRIVEWAY SHUT IT OFF AND WENT INSIDE TO PERFORM SOME ERRANDS. WHILE INSIDE I HEARD A LARGE BOOM, FOLLOWED BY A CAR HORN SOUNDING INTERMITTENTLY. I RAN TO THE WINDOW EXPECTING TO SEE A VEHICLE CRASH BY MY HOUSE AND SAW FLAMES SHOOTING THROUGH THE HOOD ON THE DRIVERS SIDE NEAR THE POWER BOOSTER AREA ,WITH A LARGE HOLE WHERE THE HOOD USED TO BE. THE FLAMES WERE SHOOTING ABOUT 10-12 FEET INTO THE AIR AND IGNITED THE PITCH PINE AND LEAVES ADJACENT TO THE VEHICLE. I CALLED 911 TO REPORT THE FIRE, RAN OUTSIDE AND USED MY GARDEN HOSE TO CONTAIN THE FIRE UNTIL FIRE APPARATUS ARRIVED. THE DRIVERS SIDE UNDER HOOD AREA WAS ESPECIALLY GUTTED AS WELL AS THE PASSENGER COMPARTMENT, DESTROYING VARIOUS PERSONAL ITEMS ALONG WITH THE VEHICLE AND SOME SMALL TREES BELONGING TO MY NEIGHBORS. THE LOCAL FIRE MARSHALL DID AN INVESTIGATION ALONG WITH TAKING NUMEROUS PHOTOS OF THE DAMAGE AND STATED IT WAS ACCIDENTAL IN NATURE AND STARTED, AS MY DESCRIPTION PREVIOUSLY STATES,IN THE DRIVERS SIDE ENGINE COMPARTMENT, AND GIVEN MY LACK OF INSURANCE COVERAGE FOR THIS TYPE OF INCIDENT, I HAD NO REASON TO WANT TO DESTROY MY ONLY MEANS OF EARNING A MY LIVELIHOOD. *TR

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TL*THE CONTACT OWNS A 1994 CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL ON 03/2008. AFTER MAKING AN APPOINTMENT, HE WAS TOLD THAT A DIAGNOSTIC CHECK COULD NOT BE PERFORMED ON HIS VEHICLE. THE DEALER STATED THAT THEY WERE ABLE TO PERFORM THE RECALL REPAIR. THE PURCHASE DATE WAS NOT AVAILABLE AND THE VEHICLE WAS A GIFT. THERE ARE NO FAILURES AT THIS TIME. THE CURRENT MILEAGE WAS 138,624.

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE IN OCTOBER OF 2007 FOR THE VEHICLE SPEED CONTROL. THE SPEED CONTROL WAS DISCONNECTED AT THAT TIME. FORD STATED EVERY MONTH THEREAFTER THAT THE PART WOULD BE AVAILABLE THE FOLLOWING MONTH. THE PURCHASE DATE AND RECALL NUMBER WERE UNKNOWN. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 190,000.

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT PLACED THE VEHICLE INTO REVERSE AND THEN DRIVE, AND THE VEHICLE INSTANTLY WENT OUT OF CONTROL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND PLACED THE VEHICLE INTO NEUTRAL, BUT THE VEHICLE CONTINUED FOR APPROXIMATELY 100 FEET BEFORE IT STRUCK A TREE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED DAMAGE, BUT WAS NOT DESTROYED. THE FRONT DRIVER SIDE OF THE VEHICLE STRUCK THE TREE AT A LARGE DEGREE. THE HOOD WAS ALSO BENT. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

Crash 1 injured

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT PLACED THE VEHICLE INTO REVERSE AND THEN DRIVE, AND THE VEHICLE INSTANTLY WENT OUT OF CONTROL. THE CONTACT DEPRESSED THE BRAKE PEDAL AND PLACED THE VEHICLE INTO NEUTRAL, BUT THE VEHICLE CONTINUED FOR APPROXIMATELY 100 FEET BEFORE IT STRUCK A TREE. THE AIR BAGS FAILED TO DEPLOY. THE VEHICLE SUSTAINED DAMAGE, BUT WAS NOT DESTROYED. THE FRONT DRIVER SIDE OF THE VEHICLE STRUCK THE TREE AT A LARGE DEGREE. THE HOOD WAS ALSO BENT. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE PURCHASE DATE AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 30,000.

Crash 1 injured

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED IN AUGUST OF 2007 FOR A DEFECTIVE CRUISE CONTROL SWITCH. SHE RECEIVED A SECOND RECALL NOTICE FOR THE CRUISE CONTROL IN FEBRUARY OF 2008. ON FEBRUARY 22, 2008, THE CONTACT HAD THE CRUISE CONTROL DEACTIVATED. THE FOLLOWING DAY, WHILE DRIVING 40 MPH WITH THE WINDSHIELD WIPERS AND TURN SIGNALS ACTIVATED, SHE NOTICED SMOKE COMING FROM THE BASE OF THE STEERING WHEEL. SHE TOOK THE VEHICLE BACK TO THE DEALER ON THE 25TH OF FEBRUARY AND THEY INSTALLED A LOCK-SET AND SWITCH ASSEMBLY DIRECTION. THE CONTACT BELIEVED THAT SHE SHOULD RECEIVE COMPENSATION FOR TRAVEL EXPENSES TO AND FROM THE DEALER AS WELL AS FOR WORRY OF A POTENTIAL FIRE. THE PURCHASE DATE AND RECALL NUMBERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 82,400 AND FAILURE MILEAGE WAS APPROXIMATELY 82,390. UPDATED 03-31-08 *BF THE CONSUMER STATED THE VEHICLE STARTED WITHOUT THE KEY IN THE IGNITION. UPDATED 03/31/08 *TR

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TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT STATED THAT HER VEHICLE WAS REPAIRED IN AUGUST OF 2007 FOR A DEFECTIVE CRUISE CONTROL SWITCH. SHE RECEIVED A SECOND RECALL NOTICE FOR THE CRUISE CONTROL IN FEBRUARY OF 2008. ON FEBRUARY 22, 2008, THE CONTACT HAD THE CRUISE CONTROL DEACTIVATED. THE FOLLOWING DAY, WHILE DRIVING 40 MPH WITH THE WINDSHIELD WIPERS AND TURN SIGNALS ACTIVATED, SHE NOTICED SMOKE COMING FROM THE BASE OF THE STEERING WHEEL. SHE TOOK THE VEHICLE BACK TO THE DEALER ON THE 25TH OF FEBRUARY AND THEY INSTALLED A LOCK-SET AND SWITCH ASSEMBLY DIRECTION. THE CONTACT BELIEVED THAT SHE SHOULD RECEIVE COMPENSATION FOR TRAVEL EXPENSES TO AND FROM THE DEALER AS WELL AS FOR WORRY OF A POTENTIAL FIRE. THE PURCHASE DATE AND RECALL NUMBERS WERE UNKNOWN. THE CURRENT MILEAGE WAS 82,400 AND FAILURE MILEAGE WAS APPROXIMATELY 82,390. UPDATED 03-31-08 *BF THE CONSUMER STATED THE VEHICLE STARTED WITHOUT THE KEY IN THE IGNITION. UPDATED 03/31/08 *TR

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TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. THE SPEED CONTROL WAS DISCONNECTED AT THAT TIME. THE CONTACT HAS CALLED THE DEALER SEVERAL TIMES TO FIND OUT WHEN THE PARTS WILL BE AVAILABLE FOR THE REPAIR, BUT HAS NOT BEEN GIVEN A DATE WITHIN A REASONABLE AMOUNT OF TIME. THE CONTACT STATED THAT HE SMELLS GAS COMING FROM THE FRONT OF THE VEHICLE. HE ONLY NOTICES THE SMELL WHILE INSIDE THE PASSENGER COMPARTMENT. THE CONTACT HAS NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION. THE RECALL NUMBER WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 160,000. UPDATED 02/15/08. *LJ THE CONSUMER ALSO STATED FUMES WERE ENTERING THE VEHICLE.

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A SAFETY RECALL NOTICE FOR THE VEHICLE SPEED CONTROL IN AUGUST OF 2007. HE CALLED FORD EVERY MONTH THEREAFTER, ONLY TO BE INFORMED THAT THE PART WAS UNAVAILABLE. THE VEHICLE WAS PURCHASED IN 2002. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 161,714. UPDATED 02-14-08 *BF

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000(VEHICLE SPEED CONTROL). HE WAS INFORMED THAT THE PART WAS UNAVAILABLE. THE DEACTIVATION SWITCH WAS DISCONNECTED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 113,524. UPDATED 01/14/08. *LJ UPDATED 01/14/08 *TR

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA LX. THE CONTACT STATED THAT THE VEHICLE SQUEAKED AND SQUEALED. THE CONTACT REFUSED TO PROVIDE DETAILED FAILURE INFORMATION. SHE STATED THAT SHE EXPERIENCED THE SAME FAILURE LISTED IN THE RECALL. THERE IS A RECALL FOR THE SUSPENSION: FRONT CONTROL UPPER ARM UPPER BALL JOINTS AND LOWER BALL JOINTS (NHTSA CAMPAIGN ID #95V194000, 98V322000). THE MILEAGE INFORMATION WAS UNAVAILABLE BECAUSE THE ODOMETER FAILED AT 162,000 MILES.

TL*THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. ON MAY 31, 2007, WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED SMOKE RISING FROM UNDER THE HOOD. THE SMOKE TURNED INTO FLAMES AND ENGULFED THE VEHICLE. THE VEHICLE WAS DESTROYED AND A FIRE REPORT WAS FILED. THE CONTACT JUST RECENTLY RECEIVED NHTSA CAMPAIGN ID NOTICE NUMBER 07V336000 (VEHICLE SPEED CONTROL). THE PURCHASE DATE WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 128,000.

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TL* THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. WHILE DRIVING 45 MPH ANOTHER VEHICLE DROVE INTO THE CONTACT' VEHICLE S LANE AND CRASHED INTO THE VEHICLE HEAD ON. THE CONTACT'S HEAD HIT THE STEERING WHEEL WHILE WEARING A SEAT BELT. HOWEVER, THE AIRBAGS DID NOT DEPLOY. THE CONTACT HAS A POLICE REPORT AND PICTURES. THE VEHICLE WAS TOWED.

Crash 1 injured

DT*: THE CONTACT STATED WHILE ATTEMPTING TO MAKE A RIGHT TURN, THE LOWER BALL JOINT ON THE FRONT PASSENGER SIDE MADE A RATTLING NOISE. THE CONTACT RECOGNIZED THE NOISE FROM HAVING THE DRIVER SIDE LOWER BALL JOINT REPLACED LAST YEAR DURING REGULAR MAINTENANCE. THE VEHICLE HAS NOT BEEN INSPECTED. UPDATED 3/3/2006 - *NM WHILE MAKING A RIGHT TURN THE RIGHT FRONT TIRE EXPLODED DUE TO A BREAK IN THE LOWER FRONT CONTROL ARM AND BALL JOINT. *NM

DT: THE CONTACT STATED WHILE PARKED THE VEHICLE CAUGHT ON FIRE UNDER THE HOOD. IT WAS PARKED FOR AT LEAST AN HOUR AND FORTY MINUTES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND A REPORT WAS TAKEN. THE VEHICLE WAS TOTALED. THERE HAS BEEN NO INVESTIGATION AS TO WHY THIS OCCURRED.*AK UPDATED 11/29/2005 - ANOTHER VEHICLE WAS DAMAGED DURING THIS FIRE. *NM

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1994 CROWN VICTORIA CAUGHT ON FIRE.*MR *JB

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ON THE EVENING OF AUGUST 14, 2005, A NEIGHBOR INFORMED MY FAMILY THAT OUR PARKED 1994 FORD CROWN VICTORIA, VIN NUMBER [XXX], HAD SMOKE COMING FROM THE HOOD. IT MAY BE ON FIRE. I CHECKED THE VEHICLE AND OBSERVED THAT THERE WAS SMOKE COMING FROM UNDER THE BRAKE FLUID RESERVOIR/CYLINDER AREA OF THE ENGINE COMPARTMENT/DRIVER'S SIDE. NO VISIBLE FIRE WAS DETECTED AT THIS TIME, BUT THERE MUST HAVE BEEN SOME SORT OF COMBUSTION THAT HAD OCCURRED DUE TO THE VOLUME OF SMOKE. (NOTE - ALL COOLANT HOSES WERE CHECKED AND NO DEFECTS WERE OBSERVED WHICH WOULD CREATE THE APPEARANCE OF SMOKE THROUGH STEAM) I CHECKED THE FUSE BOX AND NOTICED THAT THE FUSE ALLOWING POWER TO THE BRAKE ACTIVATION/DEACTIVATION SWITCHES WAS BLOWN. I REPLACED THE FUSE AND THE VEHICLE STARTED TO SMOKE IN A THICK WHITE CLOUD FROM THE SAME AREA AS DESCRIBED ABOVE. THE NEXT DAY I BROUGHT THE VEHICLE TO THE DEALER. THE DEALER'S EXAMINATION REVEALED THAT THE PROBLEM WAS THE SPEED DEACTIVATION SWITCH, WHICH THE DEALER LABELS AS A "KIT - BRAKE SWITCH". RICK COLLINS, THE SERVICE REPRESENTATIVE TOLD ME HE WAS UNAWARE OF ANY PROBLEMS WITH FORD VEHICLES, MINE IN PARTICULAR THAT MAY BE CATCHING ON FIRE AS A RESULT OF THIS SWITCH. I CONDUCTED FURTHER RESEARCH ON THE INTERNET WHICH LED ME TO BELIEVE THAT THERE IS OR MAY BE A PROBLEM THAT COULD CAUSE DEATH OR SERIOUS INJURY TO SOMEONE. MY VEHICLE WAS UNATTENDED AND TURNED OFF WHEN THE SMOKE BEGAN AND THIS COULD HAVE EASILY BEEN A MORE SERIOUS SITUATION. FURTHER IT APPEARS THAT FORD DOES NOT PROPERLY INFORM THEIR EMPLOYEES OF POTENTIAL PROBLEMS WITH VEHICLES AND THEN ATTEMPTS TO COVER IT UP BY MISLABELING THE REPAIR BY NOT CORRECTLY IDENTIFYING THE REPAIR PARTS. UPDATED 07/19/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

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DT: THE CONTACT OWNS A 1994 FORD CROWN VICTORIA. THE TIE ROD FELL OFF THE VEHICLE ON MAY 1, 2005. THE REPAIR SHOP REPAIRED THE PROBLEM. THE VEHICLE HAD NOT BEEN DRIVING DIFFERENTLY BEFORE TIE ROD FELL OUT. WAS SITTING IN A PARKING SPOT, AND WAS JUST BACKING OUT WHEN TIE ROD FELL OUT. *AK *NM

A SQUEAKING NOISE WAS HEARD WHILE APPLYING THE BRAKES. VEHICLE VIBRATED UNCONTROLLABLY WHILE DRIVING. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT PASSENGER 'S SIDE UPPER AND LOWER BALL JOINTS NEEDED TO BE REPLACED DUE TO CORROSION.*AK

AT HIGHWAY SPEED THE LEFT LOWER CONTROL ARM (TIE ROD) BALL JOINT CATASTROPHICALLY FAILED. FORTUNATELY, THE CAR WAS CONTROLLABLE AND PULLED TO THE SHOULDER. IT WAS LATER TOWED TO THE RESIDENCE.*AK A CHECK OF TSBS/RECALLS REVEALED THAT FORD HAD INITIATED A RECALL FOR CERTAIN CROWN VICTORIAS, SPECIFICALLY 1990-1996 POLICE, FLEET, AND NGV VEHICLES. FORD (LOCAL DEALER AND CORPORATE) HAS BEEN ADVISED OF THE PROBLEM BUT CLAIM THE VEHICLE WAS NOT THE SUBJECT OF A RECALL ACTION. THE VEHICLE IN QUESTION WAS EQUIPPED WITH A "HANDLING & PERFORMANCE PACKAGE" WHICH MAY HAVE INCORPORATED A STEERING LINKAGE SIMILAR TO THAT SUBJECT TO FORD'S RECALL. I'M CONCERNED FOR SEVERAL REASONS. FIRST, WE BOUGHT THE CAR NEW AND IT HAS BEEN WELL MAINTAINED AND INSPECTED ANNUALLY; THE JOINT SHOULD NOT HAVE FAILED. SECOND, THE JOINT COULD BE THE VERY SAME ONE THAT WAS THE SUBJECT OF A RECALL. IN THE FIRST CONCERN, FORD SHOULD TAKE ACTION TO ENSURE THAT OTHER OWNERS OF SIMILARLY EQUIPPED CARS ARE ADVISED OF THE POSSIBILITY. THE POTENTIAL FOR SERIOUS INJURY WAS GREAT. IN THE SECOND, HOW DO I ASCERTAIN WHETHER OR NOT THE JOINT WAS THE SAME ONE THAT PRECIPITATED THE RECALL? FINALLY, I PLAN TO DOCUMENT THE FAILURE (DIGITAL PICTURES ETC) AND PERFORM REPAIRS. HOW SHOULD I PROCEED WITH CONFRONTING FORD?

THE CONSUMER'S VEHICLE WAS INVOLVED IN A HEAD ON COLLISION YET NONE OF THE FRONTAL AIR BAGS DEPLOYED. *NM

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DEALERSHIP REFUSED TO HONOR RECALL 021003000 FOR THE FUEL TANK, BECAUSE THE VEHICLE WAS NOT A POLICE INTERCEPTOR VEHICLE EVEN THOUGH THE RECALL LETTER WAS SENT WITH THE VEHICLE'S VIN WAS SENT.*AK FORD MOTOR COMPANY HAS ADMITTED IN A LETTER THAT THERE IS A DEFECT. WHEN THE CONSUMER CONTACTED FORD ABOUT THE PROBLEM AFTER RECEIVING THE LETTER THEY SAID IF THE CONSUMER WANTED THE UPGRADE THEN THEY WOULD HAVE TO PAY FOR IT. *CB *JB

WHILE DRIVING THE VEHICLE, THE CONSUMER NOTICED BLACK SMOKE COMING FROM THE ENGINE. THE CONSUMER PULLED THE VEHICLE OVER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO THE DEALERSHIP. THE MECHANIC INFORMED THE OWNER THAT THE PLASTIC INTAKE MANIFOLD FAILED. PLEASE ADD ANY FURTHER DETAILS. *NLM

1- HEADLIGHT COVERS TURNING YELLOW THREE TIMES I REPLACED THEM 2 -SMELL OF GAS AFTER FUELING - STEERING WHEEL LOCKS WHEN TURNING.*AK