1998 FORD CROWN VICTORIA Recalls, Complaints & Safety

STEERING

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

Remedy: Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

1,767 vehicles affected

VEHICLE SPEED CONTROL:CRUISE CONTROL

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.

Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

225,000 vehicles affected

VEHICLE SPEED CONTROL

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

3,600,000 vehicles affected

FUEL SYSTEM, GASOLINE

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

Remedy: UFI WILL NOTIFY OWNERS AND REPLACE THE FILTERS FREE OF CHARGE. THE RECALL BEGAN ON AUGUST 4, 2006. OWNERS MAY CONTACT UFI FILTERS USA AT 800-230-5876.

58,640 vehicles affected

FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

Remedy: DEALERS WILL INSTALL AN INSULATOR BEHIND THE CURRENT SEAT BACK. OWNER NOTIFICATION BEGAN ON JANUARY 7, 2004. OWNERS SHOULD CONTACT FORD AT 1-800-392-3673.

4,218 vehicles affected

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

Remedy: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.

350,000 vehicles affected

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

Remedy: OWNERS WILL BE PROVIDED WITH A REVISED JACK INSTRUCTION AND STOWAGE CARD AND JACK WARNING LABEL, AS WELL AS A SUPPLEMENT TO THE OWNER GUIDE.

875,000 vehicles affected

SEAT BELTS:FRONT:ANCHORAGE

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

1,129 vehicles affected

SEAT BELTS:FRONT:ANCHORAGE

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

Remedy: DEALERS WILL INSPECT THESE VEHICLES AND REPLACE THE SERVICE SEAT BELT ASSEMBLIES THAT WERE INSTALLED IN THESE VEHICLES FROM JANUARY 1 THROUGH JUNE 13, 2000.

1,167 vehicles affected

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.

Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

175,000 vehicles affected

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, SMOKE EMITTED FROM THE VEHICLE. THE CONTACT STATED THAT THE FUSE WHICH CONTROLS THE IGNITION COILS AND THE POWERTRAIN CONTROL MODULE UNDER THE DASHBOARD BLEW. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN ELECTRICAL SHORT TO THE GROUND WIRE FOR THE ELECTRICAL SYSTEM THE VEHICLE WAS NOT REPAIRED. BILL BROWN FORD LOCATED AT (32222 PLYMOUTH RD, LIVONIA, MI 48150 (734) 399-4244) WAS CONTACTED HOWEVER, AN APPOINTMENT WAS NOT AVAILABLE TO HAVE THE VEHICLE DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 237,000.

Fire

HAD MY CAR SINCE 2014 I WORKED HARD TO BUY IT. IT DROVE PRETTY DECIDE UNTILL ELECTRIC PROBLEMS STARTED TO OCCUR. THEN MY PASSANGER SIDE WHEEL FOLDED IN WHILE OPERATING WITH MY KIDS LIFE OR DEATH SITUATION IM JUST A HARD WORKING FATHER TRYING TO PROVIDE A SAFE TRANSPORTATION FOR MY FAMILY

Fire

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND NOTICE FLAMES UNDERNEATH THE VEHICLE. THE FIRE WAS EXTINGUISHED BY THE FIRE DEPARTMENT. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A TOWING LOT. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

Fire

BOUGHT A SET OF TIRES FROM EBAY / SIMPLETIRE. THEY WERE LISTED AS NEW WITHOUT ANY DISCLAIMER. ORDERED THEM JAN. 11TH 2018, AND RECEIVED THEM JAN. 16TH, 2018 VIA FEDEX. CHECKED THE DOT DATE CODE AND SAW THAT ALL FOUR TIRES ARE OVER SIX YEARS OLD. ATTEMPTED TO CONTACT SIMPLE TIRE THROUGH EBAY MESSAGING AND THEY HAVE NOT REPLIED. HERE IS THE TIRE INFORMATION YOU ARE REQUESTING: HANKOOK I*CEPT EVO W310 235/55R17 103V XL THIS IS A MATCHED SET OF FOUR. THE FOUR DOT ARE AS FOLLOWS: DOT 5M3F EU H 3511, DOT 5M3F EU H 3811, DOT 5M3F EU H 3811, DOT 5M3F EU H 3911 AFTER READING ALL YOUR HELPFUL INFORMATION ON YOU WEBSITE I FELT THEY SOLD ME EXPIRED TIRES. HAVE NO CHOICE BUT TO USE THEM AS THE TIRES ON MY WIFE'S CAR ARE IN POOR CONDITION, AND WE JUST DON'T HAVE THE EXTRA MONEY TO BUY MORE. ANOTHER CONCERN OF MINE IS HOW MANY UNSUSPECTING CONSUMERS ARE DRIVING AROUND ON EXPIRED TIRES THEY IN GOOD FAITH BOUGHT FROM SIMPLETIRE @ EBAY?

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 160,000.

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE OVERHEATED WITHOUT WARNING. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE INTAKE MANIFOLD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN. UPDATED 04/05/17*LJ THE CONSUMER STATED CAR OVERHEATING DUE TO INTAKE MANIFOLD, HAD TO REPLACE INTAKE MANIFOLD. VIN FAILURE UPDATED 7/3/18*JB *TR

TAKATA RECALL MY 98 FORD CROWN VIC HEAD LIGHTS TURN ON AND OFF WHEN I DRIVE. IT MAINLY TURN ON AND OFF IS WHEN I HAVE MY HIGH BEAMS WHEN IN MOTION. I DONT KNOW WAT CAUSES IT IT RECENTLY STARTED HAPPINGING

MY INTAKE MANIFOLD FOR MY THERMOSTAT IS COMPLETELY BROKEN WHEN I LOOKED UP ONLINE TO SEE HOW MUCH THE PART WOULD COST ME TO HAVE FIXED IT SAID THERE WAS A RECALL ON THE PART BECAUSE IN BETWEEN THE YEARS 1997-2006 FORD USED GENERIC PLASTIC TO MAKE THE PART I JUST PURCHASED THE CAR OFF A GUY LIKE 6 MONTHS AGO SO IF THERE WERE ANY RECALLS ON THE VEHICLE I HAD NO IDEA TILL IT BROKE ON ME AND I LOOKED IT UP I CALLED A FEW FORD DEALERSHIPS AND ALSO THE MAIN FORD HEADQUARTERS IN DETROIT AND EVERYONE'S GIVING ME THE RUN AROUND AND TELLING ME THERE WERE NEVER ANY RECALLS ON MY CAR AND THAT I HAVE TO PAY TO HAVE IT FIXED MEANWHILE ITS THERE FAULT FOR PUTTING THE WRONG PART IN THE CAR IN THE FIRST PLACE I NEED YOUR HELP GETTING THESE PEOPLE TO FIX MY CAR PLEASE CONTACT ME AT [XXX] OR IF I CAN'T BE REACHED ON THAT NUMBER [XXX] THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

I WAS A PROFESSIONAL MECHANIC AND WENT TO SCHOOL FOR IT ALSO WITH OVER TEN YEARS EXPERIENCE IN THE FIELD ! THIS IS THE STORY I DECIDED TO REPLACE UPPER AND LOWER BALL JOINTS AND OUTER TIE ROD ENDS WITH UPPER CONTROL ARM BUSHINGS AND WHEEL BEARING HUB ASSEMBLY'S ALL AT THE SAME TIME TO AVOID A VEHICLE BREAKDOWN LIKE WHAT JUST HAPPENED ! THE CAR HAD ABOUT 54000 MILES ON IT WHEN I DID THIS WITH ME KNOWING THESE PARTS WERE ABOUT TO GO OUT DUE TO WEAR BEFORE 75000 MILES AT THE LATEST FROM EXPERIENCE ON AVERAGE ! BUT THIS IS THE COMPLAINT AND CONCERN ! MY LOWER PASSENGER FRONT BALL JOINT SEPARATED AT ABOUT 84000 MILES ON THE CAR WHICH IS ONLY THIRTY THOUSAND MILES OF LIFE ON THIS BALL JOINT ! NOT REASSURING AT THE LEAST ! EVEN UNDER EXTREME DRIVING I HAVE FOUND BALL JOINTS TO LAST AT LEAST 50000 MILES BEFORE GOING BAD ! THE BALL JOINT IS A DRIVE WORKS BRAND PART #DW-K8685 ADVANCE AUTO PARTS BRAND BUT HERE IS THE STRANGE PART THEY DO NOT KNOW WHO MAKES THEIR PARTS EVEN WHEN YOU CALL THEIR 1-800 # ARE THESE PARTS TESTED OR BUILT TO FEDERAL SAFETY STANDARDS THESE BALL JOINTS IF THEY SEPARATE ON THE FREEWAY CAN KILL PEOPLE THIS IS A SERIOUS SUBJECT ! I WAS BLESSED THIS BALL JOINT SEPARATED AT ABOUT 20 MILES AN HOUR ! CAN THEY BE TESTED OR RECALLED ! *TR

1998 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE CRUISE CONTROL FAILURE. *SMD THE CONSUMER STATED FOR THE SECOND TIME, THE CRUISE CONTROL FAILED. *JB

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK, THE CHECK AIR SUSPENSION WARNING LAMP ILLUMINATED. THE CONTACT MENTIONED THAT THE AIR SHOCKS WERE CONTINUOUSLY MAKING THE VEHICLE JERK VIOLENTLY AND THE LAST TIME THE FAILURE OCCURRED, THE REAR OF THE VEHICLE DROPPED TO THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE AIR SUSPENSION WAS DEFECTIVE AND AS A RESULT, AN AIR SHOCK KIT NEEDED TO BE INSTALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT THEY DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 98V322000 (SUSPENSION). THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 65,000.

TL* THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE DRIFTED FROM RIGHT TO LEFT AND HE HAD DIFFICULTY STEERING STRAIGHT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER TO HAVE THE FAILURE DIAGNOSED AND THE DEALER STATED THAT THE LOWER BALL JOINTS AND UPPER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 78,000. THE CONSUMER STATED THERE WAS A RECALL ON THE FRONT CONTROL ARM. HOWEVER, THE DEALER INFORMED THE CONSUMER THERE WAS NO RECALL FOR HIS VIN. UPDATED 03/07/12

HEATER EATC BLEND DOOR MOTOR FAILED. *TR

AS DESCRIBED IN RECALL NUMBER 98V322000, THE LOWER BALL JOINT BROKE APART WHILE I WAS DRIVING THE VEHICLE. THIS VEHICLE WAS ORIGINALLY TITLED AS A FLEET VEHICLE WHICH WAS PART OF THE RECALL. THE MANUFACTURER REFUSES TO GET VEHICLE FIXED. IN FACT, THEY SAY THAT THERE ARE NO RECALLS AT ALL ON MY VEHICLE WHEN IN FACT THERE ARE THAT I KNOW HAVE NOT BEEN FIXED. *TR

TL*THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE CONTACT TOOK THE VEHICLE FOR INSPECTION AND WAS ADVISED BY THE INDEPENDENT MECHANIC THAT THE INTAKE MANIFOLD GASKET WAS LEAKING ANTIFREEZE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 114,000.

THE SPARK ON THE ENGINE BLEW OUT OF THE ENGINE AND DAMAGED THE ENGINE

Fire

I OWN A 1998 FORD CROWN VICTORIA WITH A V-8 (4.6 ) THAT HAS A PLASTIC INTAKE MANIFOLD WHICH IS CRACKED AND LEAKING COOLANT . IT IS UNREPAIRABLE AND MUST BE REPLACED . THIS PLASTIC SHOULD HAVE NEVER BEEN USED AND INTAKE MANIFOLDS ARE NOT SUPPOSED TO FAIL LIKE THIS AND THEY SHOULD ALL BE RECALLED . *TR

AS MY BOYFRIEND BACK MY CAR OUT OF THE DRIVE ON APRIL 22, 2009 BETWEEN 8:30-9:00PM, THE ENTIRE FRONT END OF THE VEHICLE FELL. IT APPEARED THAT THE SHOCKS GAVE OUT OR SOMETHING. THE ONLY PROBLEMS THE VEHICLE HAD WERE COIL ISSUES BUT WE GOT IT TAKEN CARE OF. THE FORD COMPANY CLAIMS THAT THE VEHICLE HAS NO RECALL ON IT BUT I HEAR FROM AUTOBUYGUIDE.COM THAT THERE WAS A RECALL ON DEC. 16, 1998 FOR THE VEHICLE SUSPENSION, FRONT, CONTROL ARM, LOWER BALL JOINT. THEN A FRIEND OF MINE TOLD ME ABOUT OTHERS WHO HAD THIS SAME PROBLEM. I WANT MY CAR TO BE FIXED. I HAVE 2 SMALL CHILDREN AND I NEED TRANSPORTATION. THIS A FACTORY DEFAULT, I SHOULDN'T HAVE TO PAY TO FIX THIS. CAN YOU ALL HELP ME? *TR

LOSS OF REAR BRAKES WAS INDICATED BY THE INDICATOR LIGHT ON THE DASH. UPON INSPECTION OF THE HYDRAULIC SYSTEM, A RUPTURE IN THE REAR CROSSOVER HYDRAULIC LINE THAT SUPPLIES FLUID TO THE RIGHT REAR WHEEL WAS DISCOVERED, RESULTING IN LOSS OF FLUID. THE RUPTURE OCCURRED WHERE THE LINE HAD BEEN CLAMPED TO THE UNDER SIDE OF THE REAR SHELF IN THE PASSENGER COMPARTMENT RESULTING IN A KINK IN THE LINE. THIS WAS THE ORIGINAL HYDRAULIC LINE INSTALLED AT THE FACTORY. *TR

TL*THE CONTACT OWNS A 1998 FORD CROWN VICTORIA. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE CONTACT WAS INFORMED OF A SAFETY RECALL. THE DEALER STATED THAT THE INTAKE MANIFOLD FAILED. ALL OF THE ENGINE COOLANT LEAKED FROM THE RESERVOIR. THE COPPER TUBING CONNECTED TO THE INTAKE THAT WENT TO THE RESERVOIR FAILED AND CAUSED THE VEHICLE TO BEGIN STEAMING. THE PURCHASE DATE, POWERTRAIN, AND RECALL NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 60,078 AND FAILURE MILEAGE WAS 59,000. UPDATED 03-25-08 *BF UPDATED 03/25/08 *TR

WE BOUGHT OUR 1998 CROWN VICTORIA USED IN 2001. AT THE TIME OF THE SALE I WAS ASKED IF THERE WAS ANY PROBLEM WITH THE CAR, AND AT THAT TIME I SHOWED THEM THAT THE HEADLIGHTS HAD A HEAVY FILM THAT CAUSED VERY LITTLE LIGHT TO COME THROUGH. I ASKED THEM ABOUT REPLACING THE HEADLIGHTS AND THE DEALER WENT INTO THE OFFICE AND CAME BACK WITH "NO"...BUT THEY WOULD CLEAN THE OUTSIDE OF THE GLASS FOR ME. I DON'T KNOW WHAT PRODUCT THEY USED BUT IT LOOKED OKAY FOR RIGHT THEN. IT DIDN'T LAST AND I BROUGHT THE CAR BACK IN AND THEY STILL REFUSED TO FIX THE PROBLEM. I FEEL THAT THE LENS ON THE HEADLIGHTS HAVE A LEAK IN THE SEALS, SO THE CALCIUM BUILDS UP, OVER A SHORT PERIOD OF TIME,ON THE INSIDE OF THE HEADLIGHT GLASS. IT CAUSES US TO TRAVEL AT NIGHT WITH VERY DIM LOOKING HEADLIGHTS. SINCE WE'VE HAD THIS PROBLEM, I HAVE BEEN NOTICING THE DIFFERENT VEHICLES THAT HAD THE SAME THING WITH THEIR HEADLIGHTS....AND GUESS WHAT----THEY WERE ALL FORD CARS ; AND I DON'T PARTICULARLY KNOW THE 100'S OF DIFFERENT CARS AND MODELS THAT TRAVEL THE ROADS THESE DAYS...SO I HAVE TO ACTUALLY READ "FORD" ON THE CAR IN ORDER TO KNOW IT IS ONE. AS TIME WENT ON AND I TRAVELED UP AND DOWN THE STATE OF CA. I WAS AMAZED AT EACH CAR I SAW WITH HEAVY COATED HEADLIGHTS WAS A FORD...I THINK FORD DEFINITELY HAS A PROBLEM BUT THE DIFFERENT DEALERSHIPS ARE IGNORING THE PROBLEM AND MAKING THE BUYERS LIVE WITH THE PROBLEM INSTEAD OF SOLVING IT. *TR

MY 1998 FORD CROWN VICTORIA CAUGHT ON FIRE IN MY DRIVEWAY AFTER SITTING FOR 12 HOURS. THE FIRE DEPT SAID IT STARTED IN THE ELECTRICAL WIRING UNDER THE HOOD. THE CAR IS NOW COMPLETELY DESTROYED. THERE IS A RECALL FOR THE 98 CROWN VICTORIA FOR THIS EXACT PROBLEM, BUT I AM BEING TOLD THAT MY VIN DOES NOT HAVE A RECALL ON IT. FORD MOTOR COMPANY WILL NOT TAKE ANY RESPONSIBILITY FOR THIS. I KNOW THAT THEY ARE ADDING TO THE RECALL EVERYDAY. AM I SUPPOSED TO WAIT UNTIL MY CAR HAS BEEN ADDED, IF IT EVER GETS ADDED?

Fire

INTAKE MANIFOLD THERMOSTAT HOUSING ( OF COMPOSITE MATERIAL) ON A 1998 FORD CROWN VICTORIA LX ENGINE, CRACKED CAUSING COOLANT TO LEAK, AND SUBSEQUENTLY THE ENGINE TO OVERHEAT. CAR WAS BROUGHT TO DEALERSHIP FOR REPAIR AT A COST OF $1055.18. FORD PROVIDED A RECALL TO REPAIR THIS DEFECT TO "COMMERCIAL" USERS (POLICE, TAXIS ETC.), HOWEVER FORD DID NOT EXTEND THIS COVERAGE TO INDIVIDUAL OWNERS OF CARS BEYOND THE 1997 MODEL YEAR FORD CROWN VICTORIA LX. *JB

DT*: THE CONTACT STATED WHILE DRIVING 65 MPH ON NORMAL ROAD CONDITIONS, THERE WAS A CLICKING SOUND COMING FROM THE REAR END OF THE VEHICLE COUPLED WITH A SMELL GAS THEN THE VEHICLE BEGAN TO LOOSE POWER. THE VEHICLE WAS TOWED TO DEALER WHO DETERMINED THE ENGINE COMPUTER NEEDED TO BE REPLACED. THERE WAS AN ACTION # PE02071 CONCERNING THE FUEL SYSTEM, GASOLINE: STORAGE: TANK ASSEMBLY THAT THE CONTACT BELIEVES RELATES TO THE PROBLEMS WITH THE VEHICLE.*AK

DT*: THE CONTACT STATED WHILE DRIVING 5 MPH IN A PARKING LOT THE VEHICLE MADE A LOUD NOISE AND DROPPED CAUSING THE VEHICLE TO STOP. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE FRONT LEFT TIE ROD FRACTURED. THE REPAIR SHOP REPLACED THE TIE ROD. NEITHER THE MANUFACTURER NOR THE DEALER HAS BEEN ALERTED.

CONSUMER CONCERNED WITH THE SAFETY OF 1998 CROWN VICTORIA GAS TANK. *TS *NM THE MANUFACTURER ONLY COVERED THE COST OF REPLACING RETROFIT FUEL TANKS ON POLICE CARS AND LIMOUSINES. THE CONSUMER WOULD LIKE TO BE REIMBURSED FOR THE COST OF THE PARTS. HE GOT A FORD DEALER TO INSTALL THE PARTS FREE. *NM

DT: HEADLIGHTS LENS FOGS UP AND OWNER CAN'T SEE IN THE DARK. HAPPENS ALL THE TIME. THE LENS IS ALSO DISCOLORED. HAS BEEN LIKE THIS SINCE PURCHASE OF VEHILCE.*AK

THE VEHICLE'S INTAKE MANIFOLD CRACKED. *NM THE VEHICLE RAN ROUGH. THE VEHICLE RECEIVED A TUNE UP AND IT STILL RAN ROUGH AND LEAKED FUMES. THE MANIFOLD WAS MADE OF PLASTIC. A METAL MANIFOLD INSTALLED. *TC

THE VEHICLE WAS LEAKING FLUID FROM THE INTAKE MANIFOLD ONTO THE ENGINE. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL, PLEASE PROVIDE INFORMATION.

CONSUMER NOTICED EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY. THIS CAUSED POOR VISIBILITY TO THE DRIVER WHILE DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED. AK

EXCESSIVE MOISTURE IN THE HEADLAMP ASSEMBLY, BOTH RIGHT & LEFT. ALWAYS DRIVE WITH BRIGHT ON. NO ONE CAN TELL. WILL HAVE TO INSTALL ADDITIONAL LIGHTS BECAUSE OF SUCH POOR VISION OF THE ROAD. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE CAR NEW. *JB

THE INTAKE MANIFOLD CRACKED. THE CONSUMER WAS CONCERNED THAT THE VEHICLE WILL CATCH ON FIRE. *AK THE SPARK PLUGS AND WIRES WERE REPLACED. THE VEHICLE CONTINUED TO RUN ROUGH. AS THE VEHICLE WAS WARMED, THE DEALER NOTICED THAT THE INTAKE MANIFOLD WAS LEAKING GASOLINE/OXYGEN FUMES. *SC

FRONT HEADLIGHTS - SINCE PURCHASING THE FORD HAD HEADLIGHTS REPLACED TWICE, POOR VISIBILITY, ALWAYS HAVE THE "BRIGHTS ONE" AND THE VIEW OF THE ROAD IS DANGEROUS. THE LEN'S FOG-UP THEREFORE DEFUSING THE CANDLEPOWER. BRIGHTER BULBS CANT' BE USED BECAUSE THE HEAT WOULD DAMAGE THE LENS AND WIREING. IT'S BEEN AN ON GOING PROBLEM SINCE I BOUGHT THE FORD CROWN VICTORIA, 1998. *AK

INTAKE MANIFOLD FAILED. AS A RESULT, STRESS CRACKS DEVELOPED WHICH CAUSED COOLANT TO LEAK. A RECALL WAS ISSUED, HOWEVER, THIS VEHICLES WAS NOT INCLUDED SINCE THE RECALL ONLY AFFECTED POLICE VEHICLES.*AK

VEHICLE EXPERIENCED THE SAME PROBLEM AS DESCRIBED IN THE LOWER CONTROL ARM RECALL 98V322000. BUT, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK

COOLANT LEAK IN INTAKE MANIFOLD. MANUFACTERING DEFECT IM TOLD, BUT NO RECALL. WHY NO RECALL?

INTAKE MANIFOLD DEVELOPED CRACKS BECAUSE OF A FACTORY DESIGN FLAW. WHEN THIS OCCURRED VEHICLE LOST COOLANT. *AK

MY CROWN VIC HAS 43759 MILES ON IT. WHILE DRIVING DOWN THE HIGHWAY AT NIGHT THE LIGHTS TURNED OFF (APPROXIMATELY 1.5 SECONDS)-FLASHED ON-FLASHED OFF. I TOOK THE BRIGHT LIGHTS OFF & IT QUIT TURNING OFF. I KEPT THE BRIGHTS OFF THE REST OF THAT TRIP BUT COULD STILL SMELL AN PLASTIC BURNING SMELL IN THE CAR WHEN THE LIGHTS WERE ON. I TOOK MY CAR TO THE FORD DEALER ABOUT 12-4-2003 AND THEY TOLD ME IT WAS A LIGHT CONTROL MODULE--THEN THEY TOLD ME IT WAS BACK-ORDERED NATIONALLY AND WOULD BE 2 WEEKS BEFORE IT CAME IN. I CALLED 12-26-2003 & IT IS STILL ON BACK ORDER.*AK

MOISTURE WAS INSIDE THE HEADLIGHT LENSES. THE VEHICLE WAS TAKEN TO THE DEALER DURING THE WARRANTY PERIOD FOR THE SAME PROBLEM. THE LENSES WERE REPLACED, BUT THE DEALER COULD NOT DETERMINE HOW THE MOISTURE WAS GETTING INTO THE LENSES. *JB RECENTLY, THE SAME PROBLEM DEVELOPED. THE CONSUMER CONTACTED THE DEALER AND THEY REFUSED SERVICE BECAUSE THE WARRANTY HAS EXPIRED. SCC

SMALL CRACK IN INTAKE MANIFOLD AND DETACHED HOSE FITTING ON THE TOP OF INTAKE MANIFOLD. CAR OVERHEATED. CONTACTED FORD ON MARCH 21, 2003. JUST ENTERED MY COMPLAINT IN SYSTEM. I DISCOVERED THERE WAS A RECALL (01M02) CONCERNING INTAKE MANIFOLDS FORD CROWN VICTORIA', BUT FORD STATES THAT MY YEAR MODEL DOES NOT FALL UNDER THE RECALL, DESPITE BEING MANUFACTURED IN THE SAME PLANT ST. THOMAS. I HAD VEHICLE VIN# [XXX] REPAIRED AT GREENE FORD CO. ON MARCH 27 , 2003 AFTER THE SUGGESTION OF GREENE FORD CO. ON MARCH 20, 2003 TO USE EXPOXY SEALANT ON THE HOSE FITTING, BUT THAT WAS UNSUCCESSFUL. SUBSEQUENTLY I THEN TOOK THE VEHICLE TO BE REPAIRED AND HAVE THE INTAKE MANIFOLD REPLACED. TOTAL BILL WAS $741.98 INCLUDING TAX. *NLM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

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THE INTAKE MANIFOLD CRACKED. *JB THE ENGINE WAS WARMED UP, AND HOT ANTIFREEZE DISPENSED FROM THE INTAKE AND BURNED THE TOW TRUCK DRIVER. THE VEHICLE OVERHEATED AGAIN WHEN THE CONSUMER HAD TAKEN THE ADVISE OF THE DEALER IN REFERENCE TO THE HOSE FITTING. SCC

1 injured

THE OUT TIE ROD EXPERIENCED PRE MATURE FAILURE. *JB