1995 FORD CROWN VICTORIA

12 recalls — 318 complaints — 125 TSBs

STEERING

Defect Description

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering sha... Read more

Consequence

If the shafts separate during vehicle operation, a loss of steering control would result, increasing the risk of a vehicle crash.

Remedy

Dorman will notify owners, and dealers will replace the steering shaft, free of charge. The recall began on October 28, 2015. Owners may contact Dorman customer service at 1-800-523-2492, option 5.

1,767 vehicles affected

Manufacturer: Dorman Products, Inc.

VEHICLE SPEED CONTROL:CRUISE CONTROL

Defect Description

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY ... Read more

Consequence

AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

Remedy

DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

225,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

VEHICLE SPEED CONTROL

Defect Description

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence

THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy

DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER ... Read more

3,600,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE ... Read more

Consequence

SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy

FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE... Read more

350,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Defect Description

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-... Read more

Consequence

IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

175,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Defect Description

THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH FEDERAL REGULATION 573. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. FORD IS INITIATING AN OWNER NOTIFICATION PROGRAM FOR OWNERS OF CERTAIN 1995-1997 CROWN VICTORIA MODEL VEHICLES WITH POLICE, TAXI, AND COMMERCIAL FLEET PACKAGES ... Read more

Consequence

THIS COULD LEAD TO BRAKE FLUID LOSS FOR THE REAR BRAKES AND, POTENTIALLY, INCREASED STOPPING DISTANCES.

Remedy

DEALERS WILL INSPECT THE BRAKE LINES FOR WEAR, INSTALL TWO NEW TUBE BUNDLE CLIPS, AND CHECK THE BRAKE LINES FOR PROPER CLEARANCES. IF THE BRAKE LINES ARE WORN, THE DAMAGED SECTION OF THE BRAKE LINE WILL BE REPLACED.

167,742 vehicles affected

Manufacturer: FORD MOTOR COMPANY

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Defect Description

VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.

Consequence

EITHER OF THESE CONDITIONS CAN RESULT IN THE HOOD OPENING WITHOUT WARNING WHILE THE VEHICLE IS BEING OPERATED IMPAIRING THE DRIVER'S VISIBILITY.

Remedy

DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).

125,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

STEERING:LINKAGES

Defect Description

THE PITMAN ARMS WERE NOT FULLY LUBRICATED AT THE ASSEMBLY PLANT. THE "BALL JOINT" AT THE OUTER END OF THE PITMAN ARM CAN BECOME CONTAMINATED AND CORRODE.

Consequence

SUCH CORROSION CAN RESULT IN ABNORMAL WEAR OF THE JOINT, RESULTING IN SEPARATION OF THE JOINT. LOSS OF STEERING CONTROL CAN OCCUR INCREASING THE RISK OF A VEHICLE ACCIDENT.

Remedy

DEALERS WILL INSPECT THE VEHICLES AND IF THE JOINT IS FOUND TO HAVE SIGNIFICANT WEAR, THE ARM WILL BE REPLACED. THOSE PITMAN ARMS NOT REPLACED WILL HAVE THE "BALL JOINT" FULLY GREASED.

72,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SEAT BELTS:FRONT:ANCHORAGE

Defect Description

THE RIVETS HOLDING THE REAR OUTBOARD BELT D-RINGS WERE NOT HEAT TREATED PROPERLY CAUSING THE HEADS OF THE RIVETS TO FRACTURE UNDER LOAD AND FAIL TO HOLD THE D-RINGS TO THE STRAPS. THIS DOES NOT CONFORM TO THE REQUIREMENTS OF FMVSS NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES."

Consequence

CONSEQUENCE OF NON-COMPLIANCE: THIS CONDITION CAN REDUCE THE RESTRAINING CAPABILITIES OF THE SAFETY BELT IN THE EVENT OF AN ACCIDENT.

Remedy

DEALERS WILL INSTALL A REINFORCEMENT PLATE ON THE REAR OUTBOARD SEAT BELT ASSEMBLY ANCHORAGES INVOLVED IN THIS CAMPAIGN.

49,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS

Defect Description

THESE VEHICLES WERE BUILT WITH THE NON-CYCLING POWER WINDOW CIRCUIT BREAKER AND THE CYCLING HEADLAMP CIRCUIT BREAKER INTERCHANGED.

Consequence

IN THE EVENT OF A SHORT OR OVERLOAD IN THE HEADLAMPCIRCUIT, BOTH HEADLAMPS CAN GO OUT WITHOUT WARNING, RATHER THAN FLASHING AS INTENDED WITH THE CYCLING CIRCUIT BREAKER. THIS COULD LEAD TO REDUCED NIGHT TIME DRIVER VISIBILITY, INCREASING THE POTENTIAL FOR A VEHICLE ACCIDENT.

Remedy

DEALERS WILL INSPECT THESE VEHICLES, REMOVE THE CIRCUIT BREAKER AND REINSTALL THE BREAKER IN THE CORRECT LOCATIONS.

45,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Defect Description

THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND FUEL TANK MAY NOT HAVE BEEN FULLY CURED DURING THE MOLDING PROCESS WHICH COULD ALLOW FOR FUEL LEAKAGE.

Consequence

FUEL LEAKAGE COULD RESULT IN A VEHICLE FIRE IF AN IGNITION SOURCE WERE PRESENT.

Remedy

DEALERS WILL REPLACE THE FUEL FILLER PIPE-TO-FUEL TANK SEAL WITH A NEW SEAL OF DIFFERENT MATERIAL.

100,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

AIR BAGS:FRONTAL

Defect Description

THE PASSENGER SIDE AIR BAG HAS AN INFLATOR BODY THAT CRACKED DURING FORMING OF THE CURL THAT RETAINS THE IGNITER PLUG IN THE END OF THE INFLATOR. ALSO THE IGNITER END CAP CAN SEPARATE FROM THE INFLATOR.

Consequence

THE PASSENGER SIDE AIR BAG MAY NOT INFLATE PROPERLY RESULTING IN REDUCED OCCUPANT PROTECTION IN A VEHICLE ACCIDENT. IF THE IGNITER END CAP SEPARATES IN A FRONTAL COLLISION, HOT GASES CAN BE RELEASED AND IGNITE FLAMMABLE MATERIAL OR CAUSE BURN INJURIES.

Remedy

DEALERS WILL REMOVE AND REPLACE THE PASSENGER SIDE AIR BAG MODULE.

8,600 vehicles affected

Manufacturer: FORD MOTOR COMPANY

Complaint Statistics

318 total complaints 22 crashes 14 fires 19 injuries

Top Reported Components

Component	Complaints
STEERING:LINKAGES	72
VEHICLE SPEED CONTROL	12
SUSPENSION:FRONT	11
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	9
STEERING:HYDRAULIC POWER ASSIST SYSTEM	9
POWER TRAIN:AUTOMATIC TRANSMISSION	9
STEERING:GEAR BOX:SHAFT PITMAN	8
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS	8
AIR BAGS:FRONTAL	8
STEERING	7

Incident date: Apr 15, 2019

STEERING SHAFT IS BAD, EXCESSIVE RUST TO THE U JOINT IS CAUSING VARY STIFF STEERING AND STEERING WHEEL LOCK UP IN TURNS

Incident date: Jan 13, 2017

STEERING WHEEL IS LOOSE, FEELS LIKE IT COULD COME. AIR BAG LIGHT IS ON, CRUISE CONTROLNOT WORKING CORRECTLY. ALL THESE THINGS ARE SAFETY RELATED AND SHOULD BE FIXED. I THINK STEERING WHEEL SHOULD BE REPAIRED FREE OF CHARGE, SINCE IT'S A MAJOR PROBLEM.

Incident date: Jan 13, 2017

Incident date: Sep 2, 2013

TL* THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 85 MPH. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE CONTACT HAD TO SHUT THE VEHICLE OFF WHILE IN DRIVE IN ORDER TO STOP THE VEHICLE. THE CONTACT ... Read more

Incident date: Aug 31, 2013

TL* THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH WITH THE CRUISE CONTROL ACTIVATED, THE CRUISE CONTROL FAILED. IN ADDITION, THE HORN FAILED. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE VEHICLE WAS PREVIOUS... Read more

Incident date: Aug 31, 2013

Incident date: Jul 10, 2013

TL* THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE EXITING A RESIDENTIAL DRIVE WAY, THE DRIVER'S SIDE FRONT SUSPENSION BALL JOINT FRACTURED AND SEPARATED FROM THE VEHICLE. THE MANUFACTURER ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: ... Read more

Incident date: Nov 23, 2011

TL* THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE DRIVER SIDE FRONT FELL TO THE GROUND AND THE TIRE BUCKLED INWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED HIM THAT THE BALL JOINT HAD COME OUT FROM THE SOCKET A... Read more

Incident date: Apr 11, 2011

I HAVE A 1995 FORD CROWN VICTORIA WITH 83,000 MILES ON IT. THE CONTROL ARM DROPPED AND HIT THE ROAD, CAUSING LOSS OF STEERING. LUCKY FOR US WE WERE GOING SLOW TURNING INTO A PLACE OF BUSINESS, IF WE WERE GOING FAST IT COULD HAVE BEEN BAD NEWS. THIS CAR STARTED A SQUEAK ON THE FRONT A LITTLE WHILE AG... Read more

Incident date: Sep 1, 2010

TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH AND ATTEMPTING TO DECELERATE, THE BRAKES FAILED. THE VEHICLE WAS PUT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE FAILURE OCCURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORM... Read more

Incident date: May 24, 2009

1995 CROWN VICTORIA HAD A BLOW OUT ON THE EXPRESSWAY AT 55 MPH AT ABOUT MIDNIGHT AFTER PICKING UP OUR GRANDSON FROM THE AIRPORT DON'T KNOW FOR SURE IF BALL JOINT BROKE FIRST OR TIRE DID MY HUSBAND MANAGED TO GET THE CAR TO THE SIDE OF THE ROAD WITHOUT HITTING ANY THING. THIS HAPPENED MAY 24TH 2009 T... Read more

Incident date: Mar 13, 2008

TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 60 TO 70 MPH AND ENGAGED THE CRUISE CONTROL; HOWEVER, THE CRUISE CONTROL WOULD NOT OPERATE. THE FAILURE OCCURRED AFTER THE VEHICLE WAS REPAIRED UNDER THE NHTSA CAMPAIGN ID NUMBER 08V051000, VEHICLE SPEED CO... Read more

Incident date: Dec 26, 2008

FIRST RELATED SYMPTOM: FEW YEARS AGO BRAKE LINES RUSTED UNDER THE HOOD. ORIGINAL REMEDY: I HAVE PAINTED THEM TO PROTECT THEM FROM FURTHER RUST. CURRENT ISSUE: 12/26/2008 BRAKE LIGHT SWITCHED ON DURING DRIVE TO WORK. 12/26/2008 BRAKE PEDAL GOT SOFT ON THE WAY BACK TO HOME. 12/27/2008 I HAVE C... Read more

Incident date: Oct 11, 2008

TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE CONTACT WAS EXPERIENCING STEERING FAILURE. HE STATED THAT THE BALL JOINTS WERE LOOSE ON THE VEHICLE AND SHOULD BE TIGHTER. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 96V135000 (STEERING:LINKAGES). THE FAILURE AND CURRENT MILEAGES WERE L... Read more

Incident date: Jul 24, 2008

TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. WHILE PULLING OUT OF THE DRIVEWAY AT AN UNKNOWN SPEED, THE BRAKE LINE EXPLODED. THE MANUFACTURER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 98I001000 (SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITT... Read more

Incident date: Aug 15, 2007

TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. IN AUGUST OF 2007, THE CONTACT RECEIVED A RECALL NOTICE FOR THE VEHICLE SPEED CONTROL. SINCE THAT TIME, SHE HAS BEEN INFORMED EVERY MONTH THEREAFTER THAT THE PARTS WOULD BE AVAILABLE THE FOLLOWING MONTH. IN JANUARY OF 2008, SHE WAS INFORMED THAT THE... Read more

Incident date: Nov 5, 2007

FRONT DRIVER BALL JOINT DESIGN DESIGNED FOR FAILURE, UNDER NORMAL USE LOWER BALL JOINT RAPIDLY DETERIORATES AND CAUSES AN UNSAFE ENVIRONMENT FOR VEHICLE. STEERING BECOMES ERRATIC AND STEERING WHEEL FEELS LOOSE. *TR

1 injured

Incident date: Nov 5, 2007

1 injured

Incident date: Jul 31, 2007

JULY 2006 MY CROWN VICTORIA CAUGHT ON FIRE DUE TO A BRAKE SWITCH AND CRUISE CONTROL WIRING PROBLEM I NOTIFIED FORD MOTOR COMPANY TO SEE IF THERE WAS ANY RECALL OR PROBLEM WITH SUCH HAPPENINGS THEY TOLD ME NO. AUGUST 2007- I RECEIVED A RECALL NOTICE FOR MY CROWN VICTORIA THAT THIS PROBLEM DOES EXIST... Read more

Fire

Incident date: Sep 28, 2007

HEADLIGHT SWITCH OVERHEATS AND CAUSES A TEMPORARY FAILURE OF ENTIRE VEHICLE LIGHTING SYSTEM. THIS IS A DOCUMENTED PROBLEM WHICH HAS HAPPENED TO OTHERS AND NEEDS TO BE RECALLED. *TR

Incident date: Aug 27, 2007

TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE VEHICLE WAS A FLEET. WHILE DRIVING BETWEEN 5-10 MPH, THE FRONT END OF THE VEHICLE DROPPED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY STATED THAT THE DRIVER SIDE LOWER BALL JOINT SEPARATED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDE... Read more

Incident date: Mar 22, 2007

FORD CROWN VICTORIA RUSTED OIL PAN AND BRAKE FAILURE. CUSTOMER STATES THE BRAKES FAILED WHILE BACKING OUT OF A PARKING SPACE. THE OIL PAN RUSTED AND WAS REMOVED AND REPLACED ON A MAINTENANCE SERVICE. *KB UPDATED 12/12/07 *BF WHEN THE BRAKES FAILED, FLUID WAS DRIPPING FROM UNDER THE LEFT/CENTER... Read more

Incident date: Mar 22, 2007

Incident date: Jan 1, 2006

TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. WHILE THE VEHICLE WAS PARKED IN THE CARPORT, THE MIDDLE OF THE STEERING WHEEL MELTED FROM THE AIR BAG MODULE INSIDE OF THE STEERING WHEEL. AS A RESULT, THE AIR BAG IS HANGING FROM THE STEERING WHEEL AND THERE IS A STRONG SMELL PRESENT FROM THE AIR BA... Read more

Fire

Incident date: Jan 1, 2006

Fire

Incident date: Aug 11, 2003

TL*THE CONTACT OWNS A 1995 FORD CROWN VICTORIA. THE VEHICLE HAD THE SAME FAILURE AS MENTIONED IN RECALL # 96V135000. IN 2003, THE VEHICLE ACCELERATED, BUT THE CONTACT WAS UNABLE TO TURN THE STEERING WHEEL. THE CONTACT SHUT THE VEHICLE OFF, AND HAD IT TOWED TO THE PERSONAL MECHANIC. THE MECHAN... Read more

Crash

Incident date: Aug 11, 2003

Crash

Incident date: Aug 11, 2003

Crash

Incident date: Jan 17, 2007

THE BRAKE FLUID IN MY 1995 FORD CROWN VICTORIA HAD TO BE TOPPED OFF LAST WEEK. THE RED BRAKE LIGHT CAME ON INDICATING THE FLUID WAS LOW. AFTER FILLING THE FLUID AND DRIVING THE CAR, THE PEDAL FELT A LITTLE ON THE SOFT SIDE, BUT NO LIGHT. ON MY WAY TO WORK TODAY, I WAS 2 MILES FROM HOME AND WENT TO... Read more

Incident date: Jul 30, 2006

1. I HAD JUST BACKED OUT OF A PARKING SPOT, FINISHED TURNING THE CAR AROUND TO FACE FORWARD AND BEGAN APPROACHING EXIT OUT OF PARKING LOT. I ESTIMATE SPEED AT THE MOMENT OF FAILURE WAS LESS THAN FIVE (5) MPH. IT IS VERY FORTUNATE THAT I WAS NOT GOING FASTER OR I COULD HAVE LOST CONTROL OF THE CRO... Read more

Incident date: Feb 2, 2006

BRAKE LINE RUSTED THROUGH CAUSING REAR BRAKES TO FAIL. THE BRAKE LINE PIPING SHOULD EITHER BE MADE OF STAINLESS STEEL, OR COATED WITH A RUST PREVENTATIVE, OR SHIELDED IN SOME WAY SO WATER/SNOW/ROAD SALT CAN NOT GET BETWEEN IT AND THE FRAME OF THE CAR, CAUSING IT TO RUST THROUGH. THIS ISN'T ROCKET ... Read more

Incident date: Jan 26, 2006

DT*: THE CONTACT STATED WHILE DRIVING THE VEHICLE AT 8 MPH, THE BRAKE LIGHT ILLUMINATED. THE CONTACT DEPRESSED THE BRAKE PEDAL. THERE WERE NO BRAKES; THE VEHICLE WAS DRIVEN HOME WITHOUT ANY BRAKES. UPON INSPECTION OF THE MASTER CYLINDER THE BRAKE FLUID WAS 3/4 EMPTY. THE VEHICLE WAS INSPECTED FURT... Read more

Incident date: Dec 1, 2005

DT: THE CONTACT STATES THERE IS A NHTSA RECALL CAMPAIGN ID 02I003000 CONCERNING THE FUEL NECK OF THE GAS TANK. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL. THE MANUFACTURER SAID THIS VEHICLE'S WAS NOT INCLUDED IN THE RECALL BECAUSE IT WAS NO LONGER USED BY LAW ENFORCEMENT. ... Read more

Incident date: Feb 23, 2005

1995 CROWN VICTORIA RIGHT REAR BRAKE LINE FAILED AND RESULTED IN FLUID LEAKAGE BECAUSE OF CORROSION ON LINE AND LINE FITTING. *TS *NM (12/01/05) *SC

Incident date: Oct 1, 2005

DT: THE FRONT SUSPENSION LOWER CONTROL ARM LOWER BALL JOINTS SEPARATED. THIS HAPPENED WHILE DRIVING 35 MPH. THERE WAS A TINY BUMP IN THE ROAD AND THE VEHICLE TILTED TO THE RIGHT SIDE LANE. THE VEHICLE WAS SLANTED TO THAT SIDE. THERE WAS A LOSS OF STEERING. THE VEHICLE WAS IMMOBILE AT THAT TIME.... Read more

Incident date: Jul 26, 2005

DT: CONTACT STATES ON 7-26-05 1995 CROWN VICTORIA CAUGHT ON FIRE. SMOKE AND FIRE CAME FROM THE HAZARD SWITCH AND THE DIRECTIONAL SIGNAL SWITCHES. ON 1-16-04 SIGNALS WOULD NOT WORK SO SHE HAD A MULTI-FUNCTIONAL SWITCH PUT ON. THE COVERING ON THE STEERING COLUMN WERE DESTROYED AND ALL OF THE WIRING ... Read more

Fire

Incident date: Jun 20, 2005

I SAW SMOKE COMING FROM A CYLINDER UNDER THE BRAKE BOOSTER. I THEN CHECKED UNDER THE HOOD,THE SMOKE SIMMERD AND WENT OUT. JUST ARIVING HOME FROM WORK ,I SAID ILL GET IT CHECKED OUT TOMOROW. TWO HOURS LATER A NEIGHBOR KNOCKED AT THE DOOR, AND SAID YOUR CAR IS ON FIRE.

Fire

Incident date: Jun 20, 2005

Fire

Incident date: Jun 20, 2005

Fire

Incident date: Apr 30, 2005

CONSTANT ABS FAILURE CAUSED BY SENSOR AND STEEL RING RUST IN BRAKE SYSTEM. PROBLEM CAUSES ACTIVATION OF ABS SYSTEM WITHOUT REGARD TO SPEED, CONDITIONS OR ANY BRAKING EFFECTIVENESS. ABS PUMP MAY RUN AT ANY TIME THE BRAKES ARE APPLIED CAUSING INCREASED STOPPING DISTANCE ON SMOOTH DRY ROADS.

Incident date: Feb 25, 2005

WHILE DRIVING AT 65 MPH CRUISE CONTROL SAFETY SWITCH FAILED. CONSUMER PARKED THE VEHICLE IN DRIVEWAY AND THE WIRING CAUGHT ON FIRE AFTER BEING PARKED FOR ABOUT FIVE TO TEN MINUTES. CONSUMER EXTINGUISHED THE FIRE, AND VEHICLE WAS TOWED TO DEALER.*AK

Fire

Incident date: Feb 23, 2005

WHILE THE VEHICLE WAS IN THE REPAIR SHOP TO HAVE ITS TIRES ROTATED THE MECHANIC INFORMED AND SHOWED THE CONSUMER THAT ALL THE METAL BRAKE LINES WERE CORRODED, AND NEEDED TO BE REPLACED.*AK

Incident date: Feb 26, 2005

WHILE VEHICLE WAS PARKED IT CAUGHT ON FIRE. CONSUMER STATED THE FIRE STARTED IN THE ENGINE COMPARTMENT NEAR THE BATTERY. IT WAS THE VERY SAME ISSUE AS THE RECALL STATED. *AK

Fire

Incident date: Oct 1, 2004

ANTI-LOCK BRAKE SYSTEM CONSTANTLY CYCLES AND CEATES A HAZARDOUS CONDITION BY REDUCING BRAKING POWER ON SMOOTH DRY ROADS.

Incident date: Mar 1, 2001

SUDDEN FAILURE OF BALL JOINTS IN FORD PASSENGER CARS.*JB

Crash

Incident date: Mar 1, 2001

SUDDEN FAILURE OF BALL JOINTS IN FORD PASSENGER CARS.*JB

Crash

Incident date: Mar 1, 2001

SUDDEN FAILURE OF BALL JOINTS IN FORD PASSENGER CARS.*JB

Crash

Incident date: Mar 15, 2004

STEEL BRAKE LINES TO BOTH REAR BRAKE CYLINDERS DEVELOPED LEAKS CAUSING ALMOST TOTAL LOSS OF BREAKING. BOTH LEAKS OCCURRED ALONG THE FRAME MEMBER AT THE MIDPOINT OF THE CHASSIS.

Incident date: Oct 14, 2003

THE HEADLIGHT PLASTIC COVER TURNED YELLOW MAKING IT HARD FOR THE CONSUMER TO SEE. THE LIGHTS HAD TO BE TURNED ON HIGH. *AK *SCC *JB

Showing 50 of 318 complaints.

EPA Fuel Economy — 1995 FORD CROWN VICTORIA

Trim / Engine	City MPG	Highway MPG	Combined MPG	Fuel Type	Annual Fuel Cost
4.6L 8-cyl, Automatic 4-spd (Rear-Wheel Drive)	15.0	23.0	18.0	Regular	$3,750

CO2 Emissions: -1.0 g/mile (Large Cars)

Source: U.S. Environmental Protection Agency (EPA). Actual fuel economy may vary based on driving conditions.

Technical Service Bulletins — 1995 FORD CROWN VICTORIA

125 manufacturer communications from 117 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	11
162300 STRUCTURE:BODY:DOOR	10
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER	8
036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	7
980000 UNKNOWN OR OTHER	6
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	6
116200 ELECTRICAL SYSTEM:IGNITION:MODULE	5
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC	5

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

350000 EQUIPMENT

INSTALLATION OF OPTIONAL POLICE INTERCEPTOR PACKAGE UPGRADE KIT. *TT UPDATE PART 2. EXPIRATION DATE REMOVED. *TT

110000 ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

NEW SERVICE PART - NUMBER 5 NEEDLE BEARING AND RACE KIT - 4R70W TRANSMISSION - SERVICE TIP. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH

125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ

136200 VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

TRANSFER SERVICE TIPS FOR THE FRONT WIPER MOTOR MOUNT BRACKET AND DEPRESSED PARK OUTPUT ARM. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

ENGINE OIL SYSTEM PRIMING PROCEDURES, SERVICE TIPS FOR REPORTS OF PREMATURE ENGINE FAILURE. *TT

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

PARTS AND PROCEDURE TO REDUCE THE POTENTIAL OF FUEL TANK PUNCTURES DURING RARE AND EXTREMELY HIGH-SPEED REAR IMPACTS. *TT

110000 ELECTRICAL SYSTEM

THIS ARITLCE IS TO PROVIDE INFORMATION ON REPLACEMENT OF OLD STYLE HOOD LAMP SWITCH TO THE RVISED MECHANICAL HOOD LAMP SWITCH. *TT

103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

BRAKE SHIFT INTERLOCK.*JB

138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC

980000 UNKNOWN OR OTHER

INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC

131000 VISIBILITY:WINDSHIELD

INFORMATION REGARDING POLICE OPTION-REAR WINDOW DISABLE-TAMPER RESISTANCE. *YD

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFORMATION ON REPLACING FUEL TANK STRAP BOLTS. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT

103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB

980000 UNKNOWN OR OTHER

INFORMATION ON PROGRAMMING REMOTES AFTER DRIVER DOOR MODULE REPLACEMENT. *JB

121000 EXTERIOR LIGHTING:HEADLIGHTS

BRIEF INFORMATION REGARDING VEHICLES THAT EXHIBIT YELLOWING OF THE HEADLAMPS. *TT

121000 EXTERIOR LIGHTING:HEADLIGHTS

SOME VEHICLES MAY EXHIBIT YELLOWING OF THE HEADLAMPS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS

114000 ELECTRICAL SYSTEM:WIRING

SUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

INFORMATION FOR SERVICING AND DIAGNOSING BRAKE VIBRATION, BRAKE INSPECTION, AND BRAKE FRICTION MATERIAL REPLACEMENT. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SERVICE INFORMATION FOR MUSTY AND MILDEW TYPE ODORS COMING FROM THE AIR CONDITIONING / HEATING SYSTEM. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

INFORMATION ON IDENTIFYING NON-APPROVED / ALTERNATE REFRIGERANTS WHICH COULD CAUSE SAFETY, AND PERFORMANCE CONCERNS IF INSTALLED IN FORD A/C SYSTEMS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION ON THE NEW FLUSH AND FILL TOOL AVAILABLE THROUGH ROTUNDA. *TT

125000 EXTERIOR LIGHTING:BRAKE LIGHTS

CONDITIONS WITH THE BRAKE LAMPS INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK. *TT

980000 UNKNOWN OR OTHER

INFORMATION DESIGNED TO AID IN THE DIAGNOSIS, TESTING AND REPAIR OF NOISE, VIBRATION AND HARSHNESS (NVH) CONCERNS. *TT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

EXPERIENCING A WHINE / BUZZ TYPE NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO ON VEHICLES WITH AN IN-TANK ELECTRIC FUEL PUMP. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

EXPERIENCING A DELAYED OR NO 2-3 UPSHIFT, PRIMARILY WHEN THE TRANSMISSION IS COLD ON VEHICLES WITH FORD QALITY REMANUFACTURED (FQR) 4R70W TRANSMISSION EXCHANGE UNITS WITH JULIAN BUILD BETWEEN 062-97 AND 040-99. *TT

036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

ADDRESSING CONCERNS WITH THE BRAKE LAMP INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK ON POLICE VEHICLES. *TT

162300 STRUCTURE:BODY:DOOR

SUBJECT REGARDING DOOR TRIM PANEL REPLACEMENT - SERVICE TIP. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

FORD MOTOR COMPANY NOW RECOMMENDS SAE 5W-30 VISCOSITY GRADE FOR SERVICING ANY FORD GASOLINE-POWERED VEHICLE REGARDLESS OF MODEL YEAR. *TT

100000 POWER TRAIN

INFORMATION REGARDING REPROGRAMMING POWERTRAIN CONTROL MODULES (PCMS). *TT

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

INFORMATION REGARDING REPROGRAMMING POWERTRAIN CONTROL MODULES (PCMS). *TT

220000 SEATS

CONCERNS REGARDING THE FRONT SEAT FEELING LOOSE ON SOME VEHICLE. *YC

110000 ELECTRICAL SYSTEM

FORD MOTOR COMPANY HAS RELEASED A NEW ELECTRICAL GREASE ( F8AZ - 19G208-AA ) TO REDUCE THE POSSIBILITY OF MOISTURE CORROSION AT THE TERMINALS. *YC

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

MASS AIR FLOW (MAF)- SENSOR CONTAMINATION- SERVICE TIP. *AK

100000 POWER TRAIN

INFORMATION REGARDING TSB 98-5A-12 (TRANSAXLE/TRANSMISSION/TRANSFER CASE-VEHICLES TOWED BEHIND RECREATIONAL VEHICLES-RECOMMENDED GUIDELINES) DOES NOT LIST TOWING INFORMATION FOR CERTAIN MODEL VEHICLES. *MJS

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

EXPERIENCING A " BUZZING " OR " RATTLING " NOISE FROM THE EXHAUST SYSTEM. *YC

033110 SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM:HOSES, LINES/PIPING, AND FITTINGS

OWNER NOTIFICATION PROGRAM 98B19-S1 - BRAKE LINE WEAR ON CERTAIN VEHICLES. CORRECTION TO ORIGINAL TECHNICAL INSTRUCTIONS REGARDING DIAMETER OF REPLACEMENT BRAKE LINES. YD

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

EXPERIENCING A TORQUE CONVERTER CLUTCH SHUDDER OR VIBRATION. *YC

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION ON A NEW TRANSMISSION FLUID USAGE CHART. *YC

190000 TIRES

INFORMATION ON TIRE COMPANY TELEPHONE NUMBERS FOR CUSTOMER ASSISTANCE. *YC

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

EXPERIENCING A WHINING / BUZZING NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO. *TT

061000 ENGINE AND ENGINE COOLING:ENGINE

A NEW SILICONE GASKET AND SEALANT. *YC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

INFORMATION ON A BUZZING OR RATTLE NOISE FROM THE EXHAUST SYSTEM. *TT

030000 SERVICE BRAKES, HYDRAULIC

A SQUEALING AND / OR MOANING NOISE MAY BE HEARD FROM THE REAR BRAKES DURING LIGHT TO MEDIUM BRAKE APPLICATIONS. *TT

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

THE ANTI-LOCK BRAKE SYSTEM ( ABS ) MAY ACTIVATE UNDER FALSE ABS CONDITIONS. *YC

034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT FROM ROTUNDA IS NOW APPROVED FOR WARRANTY AND SERVICE USE. *YC

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

SOME VEHICLES MAY CYCLE WHEN BRAKES ARE APPLIED ON ROUGH ROADS OR ON AN INCLINE WHILE MAKING A SHARP TURN. *YC

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

SERVICE TIP INFORMATION REGARDING ELIMINATION OF SANDING ROTORS AND DRUMS. *YC

034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

THE USE OF PETROLEUM-BASED GREASE AS A LUBRICANT IN SERVICING DISC BRAKES IS NO LONGER ACCEPTABLE. *YC

045300 SERVICE BRAKES, AIR:DISC:ROTOR

AVAILABILITY OF HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT. *YC

980000 UNKNOWN OR OTHER

SUBJECT REGARDING REVISED REMOTE KEYLESS ENTRY (RKE) SYSTEM. *TT

101000 POWER TRAIN:CLUTCH ASSEMBLY

VEHICLES MAY EXPERIENCE TORQUE CONVERTER CLUTCH SHUDDER OR VIBRATION. *YC

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION CONCERNING VIBRATION-SHUDDER UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35MPH) IN 3RD OR 4RD GEAR- VEHICLES EQUIPPED WITH AODE OR 4R70W TRANSMISSION.

030000 SERVICE BRAKES, HYDRAULIC

EXPERIENCING SQUEALING AND / OR MOANING NOISE FROM THE REAR BRAKES DURING LIGHT TO MEDIUM BRAKE APPLICATIONS. *TT

034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

SUBJECT REGARDING THE AVAILABILITY OF HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT. *TT

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

CONCERNS WITH MALFUNCTION INDICATOR LAMP (MIL) ON AND DIAGNOSTIC TROUBLE CODE (DTC) P0401 (INSUFFICIENT EXHAUST GAS RECIRCULATION (EGR) FLOW). *TT

020000 SUSPENSION

SOME VEHICLES MAY EXPERIENCE A LEAN RIGHT CONDITION. *YC

162300 STRUCTURE:BODY:DOOR

CONCERNS WERE DOOR LATCH WILL NOT OPEN OR CLOSE. *YC

980000 UNKNOWN OR OTHER

FUEL ECONOMY- CUSTOMER EXPECTATIONS VERSUS VEHICLE USAGE. *JD

220000 SEATS

INTERIOR- LEATHER SEAT CLEANING PROCEDURE- SERVICE TIP. *JD

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

FLUID- TRANSMISSION FLUID USAGE CHARTS. *JD

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

LIST OF PREFIXES OR RADIO UNITS TO RETURN FOR REPAIR. *TW

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

INADVERTENT ABS ACTIVATION ON SMOOTH DRY PAVEMENT. *TW

205000 WHEELS:MULTI PIECE

CENTER LOCKING WHEEL COVERS, A CLICKING NOISE HEARD AT LOW SPEEDS CHECK THE TORQUE ON THE LOCKING BOLT. *JD

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

INADVERTENT ABS ACTIVATION ON SMOOTH DRY PAVEMENT. *JD

162300 STRUCTURE:BODY:DOOR

WIND NOISE FROM THE FRONT DOOR AREA ON AFFECTED VEHICLES. *JD

162300 STRUCTURE:BODY:DOOR

WIND NOISE FROM THE FRONT DOOR AREA AT VARYING SPEEDS AND CONDITIONS ON AFFECTED VEHICLES. *JD

162300 STRUCTURE:BODY:DOOR

A WHITE STRESS MARK IN THE DOOR SCUFF PLATE. *JD

162300 STRUCTURE:BODY:DOOR

WHITE STRESS MARK IN THE DOOR SCUFF PLATE, REPLACE WITH NEW LEVEL PART. *JD

162300 STRUCTURE:BODY:DOOR

WIND NOISE FROM THE FRONT DOOR AREA ON AFFECTED VEHICLES. *JD

162300 STRUCTURE:BODY:DOOR

WIND NOISE FROM THE FRONT DOOR AREA AT VARYING SPEEDS AND CONDITIONS ON AFFECTED VEHICLES. *JD

220000 SEATS

SEAT - FRONT - DRIVER'S SIDE SEAT CUSHION PAD SUPPORT SPRING MAY SAG AND/OR SEAT MAY BECOME UNCOMFORTABLE - FLEET USAGE. *TW

022000 SUSPENSION:REAR

WHINE/NOISE FROM REAR AXLE BETWEEN 50-65 MPH. DRIVESHAFT AND #4 CROSSMEMBER FRAME DRACKET KIT. *JD

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

INADVERTENT ABS ACTIVATION ON SMOOTH DRY PAVEMENT. *JD

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

TRANSAXLE - TORQUE CONVERTER REPLACEMENT GUIDELINES AND TORQUE CONVERTER/TRANSAXLE COOLING SYSTEM CLEANING PROCEDURES - SERVICE TIP. *TW

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

POWERTRAIN CONTROL MODULE -REPROGRAM POWERTRAIN CONTROL MODULE (PCM) - SERVICE PROCEDURES - SERVICE TIP. *TW

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

TRANSMISSION - AODE - 4R70W - SHUDDER OR VIBRATION UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35 MPH) WHILE IN 3RD OR 4TH GEAR. *TW

114000 ELECTRICAL SYSTEM:WIRING

WIRING - ELECTRICAL DIODE IDENTIFICATION AND SERVICE REPLACEMENTS. *TW

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

TORQUE CONVERTER - LEAK TEST PROCEDURE - SERVICE TIP. *TW

980000 UNKNOWN OR OTHER

12V POWER POINT, ON RIGHT HAND SIDE OF INSTRUMENT PANEL, RESTRICTING HOT AIR FROM THE FLOOR DUCT - NEW CLOSURE PANEL AVAILABLE. *TW

103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

OWNER NOTIFICATION 96B97 OIL COOLER LINE REPLACEMENT CLARIFICATION. *TW

102000 POWER TRAIN:MANUAL TRANSMISSION

INFORMATION ON AODE/4R7W TRANSMISSION MAIN CONTROL & CASE REPLACEMENT. *TT

020000 SUSPENSION

LIGHT TO MODERATE AXLE NOISE (AXLE WHINE) AT 50 TO 65 MPH (80 TO 105 KPH) DURING ACCELS, DECELS OR CRUISE. *TT

131000 VISIBILITY:WINDSHIELD

WINDSHIELD AND INTERIOR GLASS - FOG/FILM. *TW

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

BRAKES - ELIMINATION OF SANDING ROTORS AND DRUMS - SERVICE TIP. *TW

185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

LONG CRANK - STICKING IDLE AIR CONTROL (IAC) VALVE - VEHICLES BUILT FROM 11/1/94 THROUGH 3/30/96 -STALL - AFTER STARTING WHEN ENGINE ALLOWED TO SOAK FROM 1-4 HOURS - STICKING IDLE AIR CONTROL (IAC) VALVE. *TW

075000 FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

MASS AIR FLOW SENSOR - REPLACEMENT AS AN ASSEMBLY - SERVICE TIP. *TW

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

VEHICLES EQUIPPED W/ AN AODE OR 4R70W TRANS HAS A CONCERN OF SHUDDER FROM THE TRANSMISSION TORQUE CONVERTER CLUTCH IN 3RD OR 4TH GEAR OR DURING 3-4 SHIFT. *TT

100000 POWER TRAIN

SUBJECT REGARDING A NEW TRANSMISSION CASE AND MAIN CONTROL RELEASED FOR SERVICE ON AODE / 4R70W TRANSMISSIONS. *TT

221600 SEATS:FRONT ASSEMBLY:POWER ADJUST

TEMP. LOSS OF MEMORY SEAT SETTINGS, MEMORY MIRROR SETTINGS OR INTERMITTENT OPERATION OF EASY ENTRY/EXIT SYSTEM MAY BE FROM REGULATOR RESET ISSUE IN DRIVERS SEAT MODULE (DSM). REPLACE DSM W/ SERVICE PARTS DATE CODED 11/13/95 OR LATER ON TOW

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

THE USE OF PETROLEUM-BASED GREASE AS A LUBRICANT IN SERVICING DISC BRAKES IS NO LONGER ACCEPTABLE BECAUSE IT MAY BE INCOMPATIBLE WITH THE RUBBER MATERIAL USED IN THE DISC BRAKE SYSTEM. IF PETROLEUM-BASED GREASE IS USED TO LUBRICATE ANY PAR

034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

BRAKE SQUEAL FROM REAR BRAKES AND SQUEAL MAY APPEAR TO COME FROM FRONT BRAKES. *TW

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

VEHICLES WITH CERTAIN CALIBRATIONS MAY EXPERIENCE A MISFIRE EVENT. *TW

Showing 100 of 125 bulletins.

NHTSA Safety Investigations — FORD CROWN VICTORIA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2003

Loss of headlights

The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all ... submission dates) related to the alleged defect, with owners describing a loss of both low and/or high beam headlights occurring while driving.ODI identified 4 Vehicle Owner Questionnaire ( VOQ) reports alleging minor crash or loss of control incidents due to headlight failures.Drivers alleged running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 4173 unique reports related to the alleged problem.There were a total of 11 crashes reported within that group as well as one injury that occurred when the vehicle struck an unseen object on the side of the road when the headlights failed. Ford also submitted 49,843 warranty claims related to headlight failures.Most reports indicate that the headlights failed without warning leaving the driver with no forward lighting, however some noted the headlights flickered or dimmed prior to turning off.Consumers also noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is physically actuated.On December 21st, 2015 Ford notified ODI that it would conduct a safety recall (15V-861) to remedy headlight failures on (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.According to Ford, the headlights of the vehicle are controlled by the Lighting Control Module (LCM) located in the engine compartment of the vehicle.The LCM uses an internal relay, mounted to a circuit board, to control power to the headlights. The headlight relay is soldered to the circuit board at six different terminals. The original equipment LCMs were manufactured in a manner that resulted in the solder joints fatiguing and/or cracking as a result of repeated thermal cycling and/or vibration, a defect condition. The condition could be exacerbated by manufacturing quality issues such as an insufficient amount of solder, effecting the continuity between the circuit board and the relay terminal, and resulting in loss of headlights while driving.Other lighting functions are unaffected by this condition.The LCM manufacturing processes were revised to address the defect condition and Ford has been conducting a warranty extension program to cover defective LCMs since late 2013.Under the recall Ford will replace any remaining defective LCMs in recalled vehicles with remedy LCMs once they become available.See NHTSA recall 15V-861 for further details on the safety recall.The recall action initiated by Ford addresses the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the identification (ODI) numbers found in the attached list.Read more

DP — Closed — Model Year: 2003

Loss of headlamp/exterior lighting

In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria... and Mercury Grand Marquis vehicles.ODI analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 605 reports (for all submission dates) alleging headlight failure.The complaints indicate failures of both low beam headlights typically while driving, a defect condition that was evaluated under a prior ODI investigation (PE08066).Most consumer VOQs indicate that the headlights failed suddenly and without warning leaving the driver with no forward lighting, however some report the headlights flickered or dimmed prior to turning off.In some cases drivers were able to turn the headlights back on after a period of time while others reported the headlights would not come back on at all.Consumers noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is actuated.ODI identified 4 VOQ reports alleging minor crash or loss of control incidents due to headlight failures.Drivers indicated running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's April 7, 2015 Information Request letter, Ford provided data indicating it has received 3,092 complaints of failed headlights related to the Lighting Control Module (LCM), a device that controls the headlights and other lighting functions.This number includes the complaints Ford reviewed and classified as headlight failure due specifically to the LCM.Within Ford's complaints, there are 11 reports alleging a crash occurred.These drivers reported hitting objects, including other vehicles after the headlights failed causing damage to the affected vehicles.One driver was injured when their car struck an unseen object in the road, jerking the steering wheel from their hands and injuring their shoulder.In total 15 crash allegations were identified, all of which have occurred since ODI's prior evaluation of this issue.This petition has been granted.Preliminary Evaluation PE15-028 has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SarchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

PE — Closed — Model Year: 2004

Steering Column Shaft Obstruction

On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a cras... Read more

EA — Closed — Model Year: 2005

Loss of Steering Control

In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Pla... nt, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin (NHTSA Recall 13V-385, Ford Recall 13S08).Ford's recall addresses a corrosion related defect in the lower intermediate shaft that may result in separation of the steering column lower bearing and loss of steering control.Ford's recall will remedy the defect condition by instructing dealers to replace the lower intermediate shaft and to inspect and repair the upper intermediate shaft and steering column lower bearing as necessary.A retaining clip will be installed if the lower bearing has separated.Ford's investigation of steering column separations in the subject vehicles identified a defect condition in the lower intermediate shaft that could result in separation of the column lower bearing.According to Ford's August 26th defect report, severe corrosion of the lower intermediate shaft may cause the lower intermediate shaft swing link joint(s) to stiffen or seize.Ford determined that forces acting on the upper intermediate shaft because of seized swing links may eventually cause the upper intermediate shaft to collapse, which may result in separation of the column lower bearing and loss of steering control.Analysis of ODI complaints and Ford complaints and warranty identified 22 incidents of steering separation (12 complaints and 10 non-duplicative warranty claims) that may be related to the lower intermediate shaft defect condition.All 22 incidents involved vehicles in the recall region, where 419,210 or roughly half (52%), of the subject vehicles were sold.Ford's investigation also determined that column lower bearing separation may occur in vehicles that experienced upper intermediate shaft collapse in prior frontal impact collisions if the shaft was not properly diagnosed and repaired.Ford identified 13 steering separation incidents outside the recall region (6 complaints and 7 non-duplicative warranty claims) where 386,003 of the subject vehicles were sold.Ford did not find evidence of the lower intermediate shaft corrosion issue in these vehicles.Six of the vehicles had known prior collisions and the histories of the remaining 7 were unknown.To address concerns with possible steering separations in vehicles outside the region for safety recall 13V-385, Ford is conducting a Regional Program (13R01) to inspect and repair the steering assemblies of those vehicles as necessary.The lower intermediate shaft will be replaced only if it fails the inspection, the upper intermediate shaft will be repaired if it fails a Ford-specified measurement test.In the event the steering column lower bearings are found out of position, they will be re-seated and secured with a retaining clip.Based on Ford's field actions, this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10505992, 10479893, 10477192, 10475950, 10474596Read more

PE — Closed — Model Year: 2005

Loss of Steering Control

In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Alleg... ations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, Ford provided 2 complaints and 9 warranty claims related to the alleged defect in the subject vehicles (see Figure 1 for an exemplar picture).ODI has received 5 complaints related to the alleged defect, including 1 related to an incident reported in one of the Ford complaints.The incident rate involving subject vehicles is 7.7 per 100,000 vehicles (15 total incidents).Five of the 15 incident vehicles were associated with a prior history report of a frontal impact incident.ODI also analyzed field data for MY 2005 through MY 2008 non-CVPI Crown Victoria and Grand Marquis models and MY 2009 through MY 2011 CVPI models, which use a similar steering column and intermediate shaft design. This analysis identified 4 reports from Ford and 2 complaints to ODI, including 1 duplicative of a complaint provided by Ford, resulting in 5 total incidents and an incident rate of 1.1 per 100,000 vehicles for a vehicle population of approximately 436,000 vehicles. In the peer vehicle analysis, 4 of 5 incident vehicles had a prior history report of a frontal impact incident.ODI also identified 42 reports (39 reports associated with subject vehicles and 3 reports associated peer vehicles) of the lower steering column shaft bearing displacement that did not result in complete separations of the upper to lower steering column shafts (see Figure 2). Vehicles with this condition were identified during inspections of police fleets or during vehicle repairs for complaints of looseness, binding or noise in the steering system while turning.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA13-004) has been opened to further assess the scope, frequency, consequence, and contributing factors to the steering column shaft separations.The VOQs associated with the opening of this investigation and a loss of steering control are: 10347404, 10474596, 10475950, 10477192, and 10479893.Read more

PE — Closed — Model Year: 2003

LOSS OF HEADLIGHT FUNCTION

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD.THIS CON... Read more

PE — Closed — Model Year: 2007

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CH... INA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TORead more

DP — Closed — Model Year: 1997

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE T... HE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.Read more

EA — Closed — Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO ... Read more

RQ — Closed — Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUC... Read more

RQ — Closed — Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.... THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM FORD?S ACCELERATED TESTING METHODS SHOW AN IMPROVEMENT IN THE PERFORMANCE OF THE NEW WHEEL.IN ADDITION TO PRIOR SAFETY RECALL 03V279 AND SERVICE ACTION (SA) 03M03, FORD WILL ANNOUNCE A NEW EXTENDED WARRANTY SA FOR VEHICLES BUILT PRIOR TO DECEMBER 2004 THAT SUFFER RIM FRACTURES IN SERVICE.THE NEW WHEEL DESIGN WILL BE USED AS A REMEDY.FORD ADVISES THAT A SA IS SUFFICIENT FOR ADDRESSING FUTURE WHEEL FAILURES (INCLUDING RECALL 03V279 REMEDY WHEEL FAILURES) BECAUSE: 1) FAILURE RATES ARE LOW BASED ON FORD?S ANALYSIS, AND 2) DRIVER WARNINGS (REPETITIVE SLOW AIR LOSS, AND OR STEERING WHEEL VIBRATION) ALLOW EARLY AND SAFE DETECTION OF CRACKED WHEELS.ODI HAS RECEIVED 25 VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS (INVOLVING 22 VEHICLES) WHICH ALLEGE A RIM FRACTURE OF ONE OR MORE STEEL WHEELS.ABOUT HALF THE REPORTS INVOLVE VEHICLES BUILT WITH THE REMEDY WHEEL USED FOR RECALL 03V279, AND MOST OF THE REMAINING VEHICLES WERE SUBJECT TO THE RECALL.THE PROCESS OF IDENTIFYING PERTINENT FORD COMPLAINTS IS MADE DIFFICULT BY FORD?S PRIOR RECALL AND WARRANTY PROGRAM ACTIVITIES.THE MANUFACTURER COMPLAINT AND WARRANTY COUNTS, WHICH PRIMARILY INVOLVE FAILURES OF RECALL 03V279 REMEDY WHEELS, ARE BASED ON ANALYSIS CONDUCTED TO DATE AND ARE CONSIDERED TO BE CONSERVATIVE.FURTHER INVESTIGATION IS REQUIRED, THUS ODI IS UPGRADING THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, PERTINENT FAILURE REPORTS AND CONSEQUENCES WILL BE IDENTIFIED AND REVIEWED.ODI AND FORD WILL DISCUSS DETAILS FOR CONDUCTING AN AUDIT ANALYSIS OF FAILED WHEELS REPLACED UNDER THE NEW SA.ADDITIONALLY, ODI IS AWAITING FORD?S LAB ANALYSIS OF TWO WHEELS WHICH WERE THE SUBJECT OF VOQ REPORTS, ONE OF WHICH WAS INVOLVED IN THE NOTED CRASH EVENT.A DETERMINATION WILL BE MADE AS TO WHETHER FORD?S SERVICE ACTION IS SUFFICIENT FOR ADDRESSING ONGOING RIM FRACTURES.Read more

PE — Closed — Model Year: 2003

REAR AXLE FRACTURE

THIS PE WAS OPENED AFTER ODI BECAME AWARE OF TWO ALLEGATIONS CONCERNING REAR AXLE FRACTURE AND PARTIAL WHEEL SEPARATION INVOLVING MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTORS (CVPI).INITIALLY, THE PE'S SCOPE INVOLVED ALL MY 2003 GRAND MARQUIS, CROWN VICTORIA, AND LINCOLN TOWN CARS (I.E., PANTHER ... Read more

EA — Closed — Model Year: 1995

REAR BRAKE LINE FAILURE

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES ... Read more

RQ — Closed — Model Year: 1995

REAR BRAKE LINE FAILURE

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S C... Read more

PE — Closed — Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

THE SUBJECT WHEEL (NEW FOR MY 2003) IS USED ON CROWN VICTORIA (CV) AND GRAND MARQUIS.COMPLAINT DATA INDICATES THAT WHEEL FAILURE AFFECTS PRIMARILY THE COMMERCIAL SPECIFICATION CV MODEL (POLICE AND TAXI) WHICH HAS UNIQUE DESIGN CHARACTERISTICS AND IS GENERALLY SUBJECTED TO HIGHER USAGE DEMANDS.DURING... Read more

EA — Closed — Model Year: 1996

CNG TANK EXPLOSION

IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTE... Read more

RQ — Closed — Model Year: 1995

BALL JOINT SEPARATION

SEE ATTACHED REPORT.

PE — Closed — Model Year: 1996

CNG TANK EXPLODING IN A FIRE

AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUI... Read more

EA — Closed — Model Year: 1992

SPEED CONTROL DEACTIVATION SWITCH FIRES

BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING ... Read more

DP — Closed — Model Year: 1992

FUEL-FED FIRES

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES ... Read more

SQ — Closed — Model Year: 1992

POST REAR END COLLISION FIRES