1993 FORD CROWN VICTORIA

9 recalls — 247 complaints — 88 TSBs

VEHICLE SPEED CONTROL:CRUISE CONTROL

Defect Description

FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY ... Read more

Consequence

AS A RESULT, THE FUSE IS LOCATED IN THE OUTPUT CIRCUIT RATHER THAN IN THE INTENDED INPUT POWER FEED CIRCUIT, AND MAY NOT OFFER THE INTENDED PROTECTION IN THE EVENT OF AN ELECTRICAL SHORT TO GROUND.

Remedy

DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

225,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

VEHICLE SPEED CONTROL

Defect Description

ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Consequence

THIS COULD RESULT IN AN UNDERHOOD FIRE.

Remedy

DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER ... Read more

3,600,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

Defect Description

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE ... Read more

Consequence

SOME HIGH-SPEED REAR-IMPACT CRASHES HAVE RESULTED IN FUEL TANK PUNCTURES AND FIRES IN CVPI VEHICLES.

Remedy

FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE... Read more

350,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

ELECTRICAL SYSTEM

Defect Description

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SPEED CONTROL DEACTIVATION SWITCH CAN DEVELOP A RESISTIVE SHORT IN THE ELECTRICAL CIRCUIT THAT COULD POTENTIALLY RESULT IN AN UNDERHOOD FIRE. A FIRE IS POSSIBLE BOTH WHEN THE VEHICLE IS RUNNING AND WHEN THE VEHICLE ENGINE IS OFF. ALSO, THE SHORT COULD ... Read more

Consequence

A FIRE CAN ORIGINATE IN THE LEFT FRONT UNDERHOOD AREA.

Remedy

DEALERS WILL INSTALL A NEW SPEED CONTROL DEACTIVATION SWITCH AND CONNECTOR SHELL. OWNER NOTIFICATION BEGAN MAY 20, 1999.

262,695 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT

Defect Description

VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-... Read more

Consequence

IF THIS OCCURS WHILE THE VEHICLE IS MOVING, REDUCED STEERING CONTROL COULD OCCUR, INCREASING THE RISK OF A CRASH.

Remedy

DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).

175,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Defect Description

VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.

Consequence

EITHER OF THESE CONDITIONS CAN RESULT IN THE HOOD OPENING WITHOUT WARNING WHILE THE VEHICLE IS BEING OPERATED IMPAIRING THE DRIVER'S VISIBILITY.

Remedy

DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).

125,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Remedy

DEALERS WILL INSPECT THE REAR BRAKE LINES, AND IF NECESSARY, REPLACE A SECTION OF THE REAR BRAKE LINES IF IT IS LEAKING. ALSO THE RUBBER SHIELD ON THE LINE WILL BE INSPECTED TO VERIFY THAT IT IS PROPERLY LOCATED AND IT WILL BE SECURED WITH AN ADDITIONAL WORM-DRIVE TYPE CLAMP.

17,600 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SUSPENSION:FRONT:CONTROL ARM:UPPER ARM

Defect Description

THE BOLTS THAT ATTACH THE FRONT UPPER CONTROL ARMS TO THE FRAME MOUNTING BRACKETS CAN LOOSEN AND FRACTURE AT ONE OF THE BOLT HOLES CAUSING SUBSTANTIAL NEGATIVE CAMBER AND STEERING PULL TO THE AFFECTED SIDE.

Consequence

IF THE DRIVER'S SIDE BRACKET FRACTURED AT BOTH BOLT HOLES, THE STEERING CONTROL ARM CAN CONTACT THE STEERING COLUMN SHAFT AND RESULT IN A LOSS OF STEERING CONTROL INCREASING THE POTENTIAL FOR AN ACCIDENT.

Remedy

DEALERS WILL INSPECT THE TORQUE LEVELS OF THE FOUR UPPER CONTROL ARM MOUNTING BOLTS, AND IF ANY ARE LOOSE, THE BRACKETS WILL BE INSPECTED FOR DAMAGE. IF DAMAGE IS PRESENT, IT WILL BE REPAIRED.

57,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

SEATS:FRONT ASSEMBLY:POWER ADJUST

Defect Description

AN UNUSED POWER SEAT HARNESS CONNECTOR IS POSITIONED ON THE RUBBER FLOOR MAT UNDER THE SEAT. IF THE VEHICLE IS OPERATED IN COLD WEATHER IN AREAS THAT HAVE LARGE AMOUNTS OF SALT USED FOR SNOW AND ICE CONTROL, A PUDDLE OF SALTWATER CAN ACCUMULATE ON THE RUBBER FLOOR MATS, REPEATEDLY WETTING THE CONNEC... Read more

Consequence

IF THIS OCCURS, CURRENT FLOW CAN HEAT THE CONNECTOR ANDRELEASE FUMES INTO THE PASSENGER COMPARTMENT, AND CAN RESULT IN A VEHICLE FIRE.

Remedy

DEALERS WILL REMOVE THE UNUSED CONNECTOR AND INSTALL A SEALED HEAT SHRINK CAP OVER THE AFFECTED WIRES.

16,000 vehicles affected

Manufacturer: FORD MOTOR COMPANY

Complaint Statistics

247 total complaints 18 crashes 18 fires 22 injuries 7 deaths

Top Reported Components

Component	Complaints
VEHICLE SPEED CONTROL	30
POWER TRAIN:AUTOMATIC TRANSMISSION	19
POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER	17
SEATS	13
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	9
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	9
UNKNOWN OR OTHER	7
FUEL SYSTEM, GASOLINE:DELIVERY	5
AIR BAGS:FRONTAL	5
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS	5

Incident date: Dec 19, 2017

HOOD LATCH STRIKER BECAME UNATACHED WHILE DRIVING. HOOD RATTLED AND ROSE UP SLIGHTLY RELYING SOLY ON SAFETY LATCH. THE CAR WAS MANUFATURED IN CANADA AND THE VIN NO. DOES NOT CORRESPOND TO FORD. NO RECALLS SENT TOUS AS ORIGINAL OWNERS; ALTHOUGH ONE IS ON THE INTERNET 97V024000!!!

Incident date: Jan 14, 2014

*BRAKE LIGHT SWITCH REPLACED EVERY FEW THOUSAND MILES, RESULTING GEAR SHIFT TO BE STUCK IN PARK. *CRUISE CONTROL DISABLED. *TR

Incident date: Jan 14, 2014

*BRAKE LIGHT SWITCH REPLACED EVERY FEW THOUSAND MILES, RESULTING GEAR SHIFT TO BE STUCK IN PARK. *CRUISE CONTROL DISABLED. *TR

Incident date: Feb 27, 2014

I WAS DRIVING AND THE FRONT OF THE CAR FELL TO THE GROUND WITH A SEVERE GRINDING NOISE. *TR

Incident date: Aug 2, 2013

I BOUGHT A USED 1993 FORD CROWN VIC APPROXIMATELY 4 YEARS AGO, WHILE I EXPECTED I WOULD HAVE TO PUT MONEY INTO REPAIRS THE ONE THING I DIDN'T EXPECT WOULD BE HAVING TO REPAIR A SEAT MOUNTING BRACKET DUE TO POOR WORKMANSHIP & OR MATERIALS. AFTER LOOKING ON THE INTERNET AT VARIOUS SITES I FOUND THAT I... Read more

Incident date: Dec 28, 2011

TL* THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN THE HOOD LATCH FAILED AND CAUSED THE HOOD TO ABRUPTLY FLY OPEN, OBSCURING THE CONTACT'S VISION OF THE ROADWAY. THE CONTACT PULLED OVER AND CLOSE HIS HOOD. THE VEHICLE WAS TOWED HOME. THE VEHICLE HAD NOT BEEN INSPECT... Read more

Incident date: Mar 9, 2007

TL* THE CONTACT OWNS 1993 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 70 MPH THE FRONT DRIVER'S SIDE BALL JOINT BROKE, CAUSING THE LOWER CONTROL ARM TO COLLAPS. THE DRIVER'S SIDE UPPER CONTROL ARM WAS ALSO DAMAGED AS WELL, CAUSING THE CONTACT TO LOSE CONTROL OF THE STEERING ,WHICH ALMOST... Read more

Incident date: Jan 4, 2010

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE THE ENGINE WAS ON WITH THE GEAR IN PARK THE CONTACT NOTICED THAT THERE WERE BLUE AND BLACK SMOKE UNDER THE HOOD. MOMENTS LATER THE CONTACT NOTICED THAT A FIRE HAD BEGUN ON THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH... Read more

Fire

Incident date: May 17, 2008

FORD 1963 CROWN VICTORIA XL DRIVERS SIDE DOOR POPS OPEN WHILE MOVING. *TR

Incident date: Apr 2, 2008

DRIVERS SEAT LEANS BACK, POSSIBLE BROKEN FLOOR BOLT LIKE MENTIONED IN NHTSA ACTION NUMBER : PE98041 ON A 1993 FORD CROWN VIC, ALSO KNEW OF THE SAME PROBLEM WITH A 1992 CROWN VIC WHICH I NO LONGER OWN. DID THEY CHANGE THE SEAT BETWEEN 1993 AND 1198 MODELS? IF THEY DID NOT THEN THE RECALL SHOULD ... Read more

Incident date: Apr 4, 2008

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT STATED THAT SHE HAD BEEN WAITING FOR THE RECALL REPAIR FOR THE CRUISE CONTROL (NHTSA CAMPAIGN ID NUMBERS 07V336000: VEHICLE SPEED CONTROL) OR 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) FOR A LONG TIME. ON APRIL 4, 2008, THE CONTACT ... Read more

Incident date: Jan 1, 1901

1993 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE RECALL REPAIR WAS MADE IN FEBRUARY 2008. CONSUMER STATES THAT THE SERVICE WAS EXCELLENT. *KB

Incident date: Dec 1, 2007

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE AT THE CONTACT'S WORKPLACE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIR. HE RECENTLY RECEIVED FORD RECALL LETTER NUMBER 05S28 IN MARCH OF 2008 FOR THE VEHICLE SPEED CONTROL. THE V... Read more

Fire

Incident date: Jan 28, 2008

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE VEHICLE SPORADICALLY VEERED TO THE RIGHT. THE DEALER STATED THAT ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN ID NUMBER 95V194000 (SUSPENSION:FRONT:CONTROL AR... Read more

Incident date: Jan 1, 1901

1993 FORD CROWN VICTORIA WITH A SPEED CONTROL RECALL. CONSUMER STATES THAT THE RECALL WAS RECEIVED IN SEPTEMBER. CONSUMER WAS TOLD THE PARTS WOULD BE IN, IN DECEMBER, THEN JANUARY. YET NO PARTS TO FIX THE PROBLEM. *KB

Incident date: Aug 22, 2007

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28 IN AUGUST OF 2007. THE DEACTIVATION SWITCH WAS DISCONNECTED SHORTLY THEREAFTER. HE CALLED FORD MOTOR COMPANY ON SEVERAL ... Read more

Incident date: Sep 1, 2007

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL: CRUISE CONTROL). HIS LOCAL DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REPAIR NOR DID THEY HAVE THE PARTS TO DEACTIVATE TH... Read more

Incident date: Nov 13, 2007

I HAVE AN 1993 FORD CROWN VICTORIA THAT HAS MANY RECALLS. I TOOK THE VEHICLE TO HERITAGE FORD (209) 529-5110 TO HAVE THE CRUISE CONTROL DISCONNECTED AS PER AN RECALL NOTICE I RECEIVED. I WAS TOLD THAT THE NEW CRUISE CONTROL WOULD BE CONNECTED IN OCTOBER OR NOVEMBER. I CALLED THE SERVICE MANAGER ON 1... Read more

Incident date: Sep 6, 2007

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CRUISE CONTROL SWITCH. A WEEK PRIOR TO RECEIVING THE NOTICE, HE NOTICED A BURNING SMELL AND THE GEARS WOULD STICK WHEN THE VEHICLE WAS PLACED IN PARK. THE DEALER STATED ... Read more

Incident date: Sep 6, 2007

Incident date: Oct 18, 2007

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE RIVETS FROM THE HOOD LATCH LOOSENED AND THE HOOD FLEW UP AND CRASHED THROUGH THE WINDSHIELD. THE WINDSHIELD SHATTERED AND SPLINTERS OF GLASS STRUCK THE CONTACT'S FACE. THE HOOD ALSO PLACED A DENT IN THE TOP OF THE VEHICLE, ... Read more

1 injured

Incident date: Oct 18, 2007

1 injured

Incident date: Jan 4, 2005

TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. HE STATED THAT HIS VEHICLE BURNED DOWN 3 YEARS AGO. HE DID NOT KNOW THE CAUSE OF THE FIRE. THE CONTACT FELT THE FUSE BOX CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 80,000. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPA... Read more

Fire

Incident date: Dec 14, 2006

TL*- THE CONTACT CALLED REGARDING A FIRE TO HER VEHICLE, WHICH STARTED UNDER THE HOOD OF HER VEHICLE, AT THE TIME OF THE INCIDENT VEHICLE WAS PARKED. THE CONTACT CALLED THE FIRE DEPARTMENT AND THEY PUT OUT THE FIRE. AT THE TIME OF THE INCIDENT CONTACT WASN'T AWARE OF NHTSA CAMPAIGN NUMBER 99V1240... Read more

Fire

Incident date: Jun 28, 2006

DT*: THE CONTACT STATED BRAKE FLUID LEAKED OUT OF THE REAR BRAKE LINE CAUSING THE BRAKES TO BECOME INOPERATIVE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL WENT ALL THE WAY TO THE FLOOR. THERE IS AN NHTSA RECALL, # 96I002000, REGARDING THE SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES,... Read more

Incident date: Jun 28, 2006

Incident date: Jan 1, 1901

1993 CROWN VICTORIA DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH CAUSED AN UNDER HOOD FIRE. *TS ***NAR*** THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL(99S15). *NM

Fire

Incident date: Nov 21, 2005

1993 FORD CROWN VICTORIA, I'VE OWNED THIS CAR FOR 8 YEARS,THE ABS PUMP AND HCU FAILED, PARTS WHICH ARE SUPPOSE TO BE DURABLE AND ARE VERY EXPENSIVE, I HAVE 114811 MILES ON THIS CAR AND IT IS IN IMMACULATE CONDITION INSIDE AND OUT, I WOULD LIKE TO KNOW IS THIS CAR SAFE TO DRIVE UNTIL REPAIRS ARE MADE... Read more

Incident date: Jun 26, 2005

WHILE DRIVING DOWN THE ROAD I NOTICED THE SPEEDOMETER FALLING TO "0" AND BACK UP TO 70 MPH AND THE ODOMETER STOPPED WORKING. I CALLED THE LOCAL FORD DEALERSHIP TO INQUIRE ABOOUT A DEFECT AND THEY TOLD ME I WOULD HAVE TO PAY FOR IT TO BE FIXED. I CHECKED OTHER MECHANICS WHO TOLD ME IT WAS VERY COMM... Read more

Incident date: Apr 19, 2005

WHILE DRIVING AT APPROXIMATELY 40 MPH, THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, AND HEARD A POPPING SOUND. THE BRAKE LINE RUPTURED AND FLUID HAD LEAKED EVERYWHERE. THE OWNER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, AND WAS INFORMED THAT THEY SEE QUITE A BIT OF THESE FORD ... Read more

Incident date: Sep 14, 2002

MY HUSBAND WAS BLINDED BY THE DRIVER AIRBAG ON A 1993 FORD CROWN VICTORIA IN SEPTEMBER 2002. IT WAS A LOW IMPACT SINGLE CAR ACCIDENT AT 8 MPH. THE AIRBAG DID NOT GO OFF IN A TIMELY MANNER AND BLINDED MY HUSBAND INSTANTLY. MY HUSBAND SUFFERED A TEAR IN THE LEFT MUSCLE AND PERMANENTLY LOST THE VIS... Read more

Crash 1 injured

Incident date: Jan 2, 2005

CONSUMER JACKED THE VEHICLE UP TO CHANGE THE OIL. WHILE CHANGING THE OIL THE JACK BROKE, AND THE VEHICLE CAME DOWN. THE JACK SHREDDED IN THE GROVES. *AK THE CONSUMER BEGAN LOWERING THE JACK. ONE TURN OF THE SCREW AND THE JACK FAILED. *TC

Incident date: Jul 22, 2004

WHEN DRIVING AT AN UNDETERMINED SPEED HOOD OPENED. THIS CAUSED CONSUMER TO PULL OFF THE ROAD. CONSUMER WAS ABLE TO TIE DOWN THE HOOD AND DROVE THE VEHICLE HOME. *AK *SC

Incident date: Jun 6, 2004

ON JUNE 6, 2004 WHILE DRIVING AT APPROXIMATELY 35 MPH THE PASSENGER SIDE FRONT END DROPPED DOWN AND SCRAPED THE PAVEMENT, THE STEERING WHEEL JUMPED AROUND AND THE RIGHT FRONT TIRE BLEW. LOOKING UNDER THE CAR REVEALED THAT THE LOWER CONTROL ARM BALL JOINT HAD SEPARATED AND PULLED FREE FROM THE CONT... Read more

THROTTLE STUCK IN REVERSE. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE AND HIT A HOUSE. VEHICLE CAME TO A STOP AFTER CRASHING INTO A BRICK WALL. *AK

Crash

Incident date: Nov 17, 2003

WHILE DRIVING FRONT PASSENGER SIDE TIE ROD SNAPPED. CONSUMER LOST STEERING CONTROL. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED TO DEALERSHIP. *AK

Incident date: Jul 22, 2003

THE CONSUMER STATED THE HEADLIGHT LENSES WERE DISCOLORED. *AK *JB

Incident date: Jan 1, 2003

I HAVE HAD TWO FORD CROWN VICS, A 1992 AND NOW A 1993. IN BOTH VEHICLES THE DRIVER'S SIDE SEAT FRAME, ON THE FRONT LEFT CORNER, SHEARED. THIS LEFT THE BOLT STILL ANCHORED TO THE SLIDER FOR THE SEAT ADJUSTER. THE SEATS ROCK BACK AND FORTH. NOT ONLY IS THIS A SAFETY ISSUE, BUT IT MAKE THE SEAT EXTR... Read more

Incident date: May 15, 2001

FUEL TANK ASSEMBLY BRACKETS. *JB

Crash

THE CONSUMER PURCHASED AN OLD POLICE VEHICLE WHICH HAS BEEN RECALLED TO PROVIDE A SAFETY SHIELD AROUND THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER WHO INFORMED THE CONSUMER THAT ONLY ACTIVE POLICE OFFICERS WERE GOING TO RECEIVE THE SHIELD. THE CONSUMER FEELS THE SHIELD SHOULD BE INSTALLED ON ... Read more

NO SUMMARY. DT

Incident date: Dec 1, 2001

VEHICLE WOULD START INTERMITTENTLY,AND SPARKS WOULD BE SEEN WHEN SWITCHING ON. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

Incident date: Mar 31, 2002

WHILE THE VEHICLE WAS IN PARK, WITH NO KEYS IN THE IGNITION, A SMALL CHILD GRABBED THE GEAR SHIFTER. WITH ONLY SLIGHT PRESSURE, THE VEHICLE SLIPPED OUT OF GEAR AND ROLLED BACKWARDS DOWN A HILL, WEDGING A 16 YEAR OLD FEMALE IN THE REAR DRIVER'S SIDE DOOR, THEN PINNING THE FEMALE BETWEEN TWO VEHI... Read more

Crash 1 deaths

Incident date: Oct 21, 2001

NO SUMMARY LISTED FOR ABOVER VEHICLE. *AK

Incident date: Oct 15, 2001

SPEED CONTROL WILL NOT DESENGAGE UPON TAPPING ON BRAKES. CONSUMER HAS CONTACTED DEALER. *AK

WE HAD TO HAVE THREE OF THE CARS WINDOWS WORKED ON - THEY WOULD NOT GO UP OR DOWN. NOW THE DRIVER SIDE WINDOW HAS QUIT WORKING A SECOND TIME. WE DO NOT EXCESSIVELY USE THE WINDOWS. I AM THE SOLE DRIVER OF THE CAR AND USUSALLY JUST TAKE IT TO WORK 2 MILES AWAY FROM HOME AND BACK. I USE THE AC. EACH ... Read more

Incident date: Jul 1, 2000

HEADLIGHT COVERS ARE DISCOLORED SO BADLY THAT CONSUMER IS NO LONGER ABLE TO DRIVE AT NIGHT, VISIBILITY IS GREATLY REDUCED.*AK

Incident date: Apr 11, 2001

ON WEDNESDAY, APRIL 11, 2001 AT APPROXIMATELY 2:15 PM CDT, A FIRESTONE PASSENGER CAR TIRE FT70C FLATTENED AND DISINTEGRATED AT 70+ MPH ON INTERSTATE 40 EASTBOUND MILE MARKER 262. THE VEHICLE WAS A 1993 FORD CROWN VICTORIA. THE TIRE WAS ON THE RIGHT FRONT. I WAS ABLE TO KEEP CONTROL AND GET TO THE SI... Read more

Incident date: Apr 1, 2001

THESE TIRES ARE PURPORTEDLY GOOD FOR 3 YEARS OR 70,000 MILES. THEY ARE ALSO SUPPOSE TO BE GOOD UP TO 112 MPH. HOWEVER, WHEN THE PREVIOUS OWNER LEARNED OF OUR WRECK , HE PROVIDED ME WITH RECEIPTS WHICH SHOWED THAT TWO OTHER TIRES FROM THE ORIGINAL FOUR FAILED AT 153,240 MILES AND 143,911 MILES. HE... Read more

Crash

Incident date: Apr 9, 2001

WHILE BACKING OUT FROM A PARKING SPACE FROM A STAND STILL, LEFT TIE ROD BROKE WITHOUT WARNING. VEHICLE COULD NOT BE STEERED AND HAD TO BE TOWED.*AK

Showing 50 of 247 complaints.

Technical Service Bulletins — 1993 FORD CROWN VICTORIA

88 manufacturer communications from 80 unique bulletins. TSBs describe known problems and recommended fixes from the manufacturer.

Most Affected Components

Component	Bulletins
103000 POWER TRAIN:AUTOMATIC TRANSMISSION	11
103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER	8
357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER	4
036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP	4
061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE	4
114000 ELECTRICAL SYSTEM:WIRING	3
034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS	3
034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC	3

091100 FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY

FORD/LINCOLN MERCURY: CERTAIN 1992-2001 MODEL YEAR CROWN VICTORIA, GRAND MARQUIS, AND TOWN CAR VEHICLES REGISTERED IN THE STATES OF WISCONSIN AND CONNECTICUT UPGRADE MODIFICATIONS FOR HIGH SPEED REAR IMPACTS. *PE

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

350000 EQUIPMENT

INSTALLATION OF OPTIONAL POLICE INTERCEPTOR PACKAGE UPGRADE KIT. *TT UPDATE PART 2. EXPIRATION DATE REMOVED. *TT

110000 ELECTRICAL SYSTEM

REMOTE KEYLESS ENTRY (RKE) - SERVICE TIPS. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

CLIMATE CONTROL A/C SERVICE TECH TIPS. *EH

125100 EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH

LAMP-BRAKE-INVADVERTENT DISABLING OF BRAKE SHIFT INTERLOCK. *MJ

136200 VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

TRANSFER SERVICE TIPS FOR THE FRONT WIPER MOTOR MOUNT BRACKET AND DEPRESSED PARK OUTPUT ARM. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

PARTS AND PROCEDURE TO REDUCE THE POTENTIAL OF FUEL TANK PUNCTURES DURING RARE AND EXTREMELY HIGH-SPEED REAR IMPACTS. *TT

110000 ELECTRICAL SYSTEM

THIS ARITLCE IS TO PROVIDE INFORMATION ON REPLACEMENT OF OLD STYLE HOOD LAMP SWITCH TO THE RVISED MECHANICAL HOOD LAMP SWITCH. *TT

103800 POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH

BRAKE SHIFT INTERLOCK.*JB

138600 VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE

SOME VEHICLES MAY EXHIBIT HEATER CORE LEAKS. *SLC

980000 UNKNOWN OR OTHER

INFORMATION REGARDING TRANSMISSION FLUID USAGE CHARTS. *SLC

136000 VISIBILITY:WINDSHIELD WIPER/WASHER

THIS INFORMATION IS A SUPPLEMENT TO THE WIPER SYSTEM SERVICE INFORMATION PROVIDED IN THE WORKSHOP MANUALS. THIS SERVICE INFORMATION IS INTENDED AS AN AID TO ASSIST IN DIAGNOSIS AND REPAIR OF ERRATIC WIPER SYSTEM CONDITIONS.

071100 FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY

INFORMATION ON REPLACING FUEL TANK STRAP BOLTS. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

SUBJECT REGARDING ENGINE OIL RECOMMENDATIONS FOR USE IN 2001 VEHICLES - SAE 5W-20 MOTOR OIL. *TT

103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

SUBJECT REGARDING CONTAMINATION FROM PRIOR TRANSMISSION CONCERNS OR EXCESS WEAR MAY BE TRAPPED IN THE TRANSMISSION FLUID COOLING SYSTEM. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

SUBJECT REGARDING CLIMATE CONTROL - EATC - BLOWER MOTOR CONTROL SERVICE TIPS. *JB

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION REGARDING THE NEW TRANSMISSION COOLER FLUSHER- SERVICE TIP. *MJS

114000 ELECTRICAL SYSTEM:WIRING

SUBJECT ON A WIRE HARNESS TERMINAL REPAIR KIT AVAILABLE FOR REPAIRING ELECTRICAL WIRING HARNESSES. *TT

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

INFORMATION FOR SERVICING AND DIAGNOSING BRAKE VIBRATION, BRAKE INSPECTION, AND BRAKE FRICTION MATERIAL REPLACEMENT. *TT

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

INFORMATION ON IDENTIFYING NON-APPROVED / ALTERNATE REFRIGERANTS WHICH COULD CAUSE SAFETY, AND PERFORMANCE CONCERNS IF INSTALLED IN FORD A/C SYSTEMS. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION ON THE NEW FLUSH AND FILL TOOL AVAILABLE THROUGH ROTUNDA. *TT

125000 EXTERIOR LIGHTING:BRAKE LIGHTS

CONDITIONS WITH THE BRAKE LAMPS INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK. *TT

353400 EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

EXPERIENCING A WHINE / BUZZ TYPE NOISE IN THE SPEAKERS OF THE ENTERTAINMENT RADIO OR TWO-WAY RADIO ON VEHICLES WITH AN IN-TANK ELECTRIC FUEL PUMP. *TT

072100 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

INFORMATION ON "WHINING" / "BUZZING" NOISE COMING THROUGH ENTERTAINMENT OR TWO-WAY RADIO SPEAKER CAUSED BY THE FUEL PUMP. *TT

036400 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT

ADDRESSING CONCERNS WITH THE BRAKE LAMP INADVERTENTLY DISABLING THE BRAKE SHIFT INTERLOCK ON POLICE VEHICLES. *TT

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

FORD MOTOR COMPANY NOW RECOMMENDS SAE 5W-30 VISCOSITY GRADE FOR SERVICING ANY FORD GASOLINE-POWERED VEHICLE REGARDLESS OF MODEL YEAR. *TT

110000 ELECTRICAL SYSTEM

FORD MOTOR COMPANY HAS RELEASED A NEW ELECTRICAL GREASE ( F8AZ - 19G208-AA ) TO REDUCE THE POSSIBILITY OF MOISTURE CORROSION AT THE TERMINALS. *YC

220000 SEATS

CONCERNS REGARDING THE FRONT SEAT FEELING LOOSE ON SOME VEHICLE. *YC

063100 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL

MASS AIR FLOW (MAF)- SENSOR CONTAMINATION- SERVICE TIP. *AK

100000 POWER TRAIN

INFORMATION REGARDING TSB 98-5A-12 (TRANSAXLE/TRANSMISSION/TRANSFER CASE-VEHICLES TOWED BEHIND RECREATIONAL VEHICLES-RECOMMENDED GUIDELINES) DOES NOT LIST TOWING INFORMATION FOR CERTAIN MODEL VEHICLES. *MJS

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

EXPERIENCING A " BUZZING " OR " RATTLING " NOISE FROM THE EXHAUST SYSTEM. *YC

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION ON A NEW TRANSMISSION FLUID USAGE CHART. *YC

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

EXPERIENCING A TORQUE CONVERTER CLUTCH SHUDDER OR VIBRATION. *YC

061000 ENGINE AND ENGINE COOLING:ENGINE

A NEW SILICONE GASKET AND SEALANT. *YC

190000 TIRES

INFORMATION ON TIRE COMPANY TELEPHONE NUMBERS FOR CUSTOMER ASSISTANCE. *YC

063000 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

INFORMATION ON A BUZZING OR RATTLE NOISE FROM THE EXHAUST SYSTEM. *TT

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

SERVICE TIP INFORMATION REGARDING ELIMINATION OF SANDING ROTORS AND DRUMS. *YC

031000 SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES

SERVICE BRAKE PEDAL MAY HAVE A SLIP / STICK CONDITION WHEN THE BRAKE IS APPLIED. *TT

034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

THE USE OF PETROLEUM-BASED GREASE AS A LUBRICANT IN SERVICING DISC BRAKES IS NO LONGER ACCEPTABLE. *YC

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

SOME VEHICLES MAY CYCLE WHEN BRAKES ARE APPLIED ON ROUGH ROADS OR ON AN INCLINE WHILE MAKING A SHARP TURN. *YC

034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT FROM ROTUNDA IS NOW APPROVED FOR WARRANTY AND SERVICE USE. *YC

045300 SERVICE BRAKES, AIR:DISC:ROTOR

AVAILABILITY OF HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT. *YC

357100 EQUIPMENT:APPLIANCE:AIR CONDITIONER

ANNOUNCING THE FORD OEM AIR CONDITIONING RETROFIT KIT AVAILABILITY. *YC

101000 POWER TRAIN:CLUTCH ASSEMBLY

VEHICLES MAY EXPERIENCE TORQUE CONVERTER CLUTCH SHUDDER OR VIBRATION. *YC

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

CONCERNS WITH VEHICLES EXHIBITING A TORQUE CONVERTER SHUDDER. *TT

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INFORMATION CONCERNING VIBRATION-SHUDDER UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35MPH) IN 3RD OR 4RD GEAR- VEHICLES EQUIPPED WITH AODE OR 4R70W TRANSMISSION.

034530 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

SUBJECT REGARDING THE AVAILABILITY OF HUB-MOUNT BRAKE ROTOR MACHINING EQUIPMENT. *TT

980000 UNKNOWN OR OTHER

FUEL ECONOMY- CUSTOMER EXPECTATIONS VERSUS VEHICLE USAGE. *JD

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

FLUID- TRANSMISSION FLUID USAGE CHARTS. *JD

220000 SEATS

INTERIOR- LEATHER SEAT CLEANING PROCEDURE- SERVICE TIP. *JD

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

TRANSAXLE - TORQUE CONVERTER REPLACEMENT GUIDELINES AND TORQUE CONVERTER/TRANSAXLE COOLING SYSTEM CLEANING PROCEDURES - SERVICE TIP. *TW

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

TRANSMISSION - AODE - 4R70W - SHUDDER OR VIBRATION UNDER LIGHT TO MODERATE ACCELERATION ABOVE 56 KM/H (35 MPH) WHILE IN 3RD OR 4TH GEAR. *TW

063130 ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)

MALFUNCTION INDICATOR LAMP (MIL) ILLUMINATION - DIAGNOSTIC - TROUBLE CODE (DTC) 332 STORED IN MEMORY - WATER PRESENT IN PRESSURE FEEDBACK EGR (PFE) SENSOR. *TW

114000 ELECTRICAL SYSTEM:WIRING

WIRING - ELECTRICAL DIODE IDENTIFICATION AND SERVICE REPLACEMENTS. *TW

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

TORQUE CONVERTER - LEAK TEST PROCEDURE - SERVICE TIP. *TW

102000 POWER TRAIN:MANUAL TRANSMISSION

INFORMATION ON AODE/4R7W TRANSMISSION MAIN CONTROL & CASE REPLACEMENT. *TT

034000 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

BRAKES - ELIMINATION OF SANDING ROTORS AND DRUMS - SERVICE TIP. *TW

075000 FUEL SYSTEM, GASOLINE:CARBURETOR SYSTEM

MASS AIR FLOW SENSOR - REPLACEMENT AS AN ASSEMBLY - SERVICE TIP. *TW

131000 VISIBILITY:WINDSHIELD

WINDSHIELD AND INTERIOR GLASS - FOG/FILM. *TW

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

VEHICLES EQUIPPED W/ AN AODE OR 4R70W TRANS HAS A CONCERN OF SHUDDER FROM THE TRANSMISSION TORQUE CONVERTER CLUTCH IN 3RD OR 4TH GEAR OR DURING 3-4 SHIFT. *TT

100000 POWER TRAIN

SUBJECT REGARDING A NEW TRANSMISSION CASE AND MAIN CONTROL RELEASED FOR SERVICE ON AODE / 4R70W TRANSMISSIONS. *TT

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

THE USE OF PETROLEUM-BASED GREASE AS A LUBRICANT IN SERVICING DISC BRAKES IS NO LONGER ACCEPTABLE BECAUSE IT MAY BE INCOMPATIBLE WITH THE RUBBER MATERIAL USED IN THE DISC BRAKE SYSTEM. IF PETROLEUM-BASED GREASE IS USED TO LUBRICATE ANY PAR

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

AFFECTED CARS WERE MANUFACTURED WITH A LUBRICANT THAT CAUSES THE SENSOR TO PRODUCE IMPROPER SIGNALS. IMPROPER SENSOR SIGNALS CAN CAUSE ERRATIC TRANSMISSION SHIFTING AND, IN SOME INSTANCES, INTERMEDIATE ONE-WAY CLUTCH FAILURE. *TT

103600 POWER TRAIN:AUTOMATIC TRANSMISSION:COOLING UNIT AND LINES

LISTING OF ACCEPTABLE RUST TREATMENTS TO COMPLETE OWNER NOTIFICATION PROGRAM 95B65 IF THE SPECIFIED LOCTITE #754 IS NOT AVAILABLE. *TW

114000 ELECTRICAL SYSTEM:WIRING

CROWN VICTORIA POLICE PACKAGE - THE ROUTING OF THE GROUND STRAP FOR THE RADIO FREQUENCY INTERFERENCE SUPPRESSION OPTION ON SOME OF THE AFFECTED CARS MAY RESULT IN CONTACT WITH THE WITH THE TRANSMISSION OIL COOLER LINES. THIS COULD CAUSE

116000 ELECTRICAL SYSTEM:IGNITION

VEHICLES MAY HAVE A DISCONNECT OF THE IGNITION CONTROL MODULE (ICM) CONNECTOR OR MOISTURE BUILDUP WITHIN THE CONNECTOR. *TW

034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

UNKNOWN

162300 STRUCTURE:BODY:DOOR

UNKNOWN

116200 ELECTRICAL SYSTEM:IGNITION:MODULE

UNKNOWN

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

UNKNOWN

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

UNKNOWN

061000 ENGINE AND ENGINE COOLING:ENGINE

UNKNOWN

103700 POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER

TORQUE CONVERTER CLUTCH SHUDDER/VIBRATION. *TW

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

THERE MAY BE AN INTERMITTENT LOSS OF TORQUE DURING OR JUST AFTER THE 3-4 UPSHIFT OR IN 4TH GEAR ON SOME VEHICLES. *TW

034500 SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC

ROUGHNESS CONCERN DURING BRAKE APPLICATION. *TW

061100 ENGINE AND ENGINE COOLING:ENGINE:GASOLINE

VEHICLES EXHIBIT A HIGH PITCHED WHISTLE/WHINE NOISE COMING FROM THE ENGINE COMPARTMENT. *TW

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

POSSIBLE WATER INTRUSION IN THE MLP/TR SENSOR CAUSING SHIFT CONCERN. *TW

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

INTERMITTENT TRANSMISSION OPERATION. *TW

070000 FUEL SYSTEM, GASOLINE

ERRATIC DISTANCE-TO-EMPTY AND FUEL GAUGE READINGS. *TW

185000 VEHICLE SPEED CONTROL:CRUISE CONTROL

VEHICLES MAY EXHIBIT A MOAN OR HOOT NOISE FROM THE IDLE AIR BYPASS VALVE. *TW

103000 POWER TRAIN:AUTOMATIC TRANSMISSION

DELAYED OR NO FORWARD ENGAGEMENT OF TRANSMISSION. *TW

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

ANTI-LOCK BRAKES - BRAKE PEDAL HAS SLIP/STICK CONDITION AFTER APPLICATION - NOISE/VIBRATION ON SLOW APPLY AND RELEASE. *TW

355100 EQUIPMENT:OTHER:LABELS

VEHICLES WITH AIR SUSPENSION AND TOW PACKAGE ARE RECIEVING LABELS WITH DETAILED TOWING AND HITCH ADJUSTMENT PROCEDURES. *TW

162000 STRUCTURE:BODY

TAXI AND POLICE FLEET VEHICLES MAY EXPERIENCE A CRACK ON THE LEFT HAND "A" PILLAR AREA. *TW

073000 FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

MOANING OR HOOTING NOISE COMING FROM THE ENGINE COMPARTMENT MAY BE COMING FROM THE IDLE AIR BYPASS VALVE. *TW

036000 SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

BRAKES - ANTILOCK- BRAKE PEDAL HAS SLIP/STICK CONDITION AFTER APPLICATION. *TW

NHTSA Safety Investigations — FORD CROWN VICTORIA

Investigations opened by NHTSA into potential safety defects. These are separate from recalls and may or may not result in a recall.

PE — Closed — Model Year: 2003

Loss of headlights

The Office of Defects Investigation (ODI) opened an investigation concerning the loss of headlights in model year (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles. The subject vehicles share the same architecture and major components.ODI has received 636 unique reports (for all ... submission dates) related to the alleged defect, with owners describing a loss of both low and/or high beam headlights occurring while driving.ODI identified 4 Vehicle Owner Questionnaire ( VOQ) reports alleging minor crash or loss of control incidents due to headlight failures.Drivers alleged running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's Information Request (IR) letter, Ford Motor Company (Ford) responded with 4173 unique reports related to the alleged problem.There were a total of 11 crashes reported within that group as well as one injury that occurred when the vehicle struck an unseen object on the side of the road when the headlights failed. Ford also submitted 49,843 warranty claims related to headlight failures.Most reports indicate that the headlights failed without warning leaving the driver with no forward lighting, however some noted the headlights flickered or dimmed prior to turning off.Consumers also noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is physically actuated.On December 21st, 2015 Ford notified ODI that it would conduct a safety recall (15V-861) to remedy headlight failures on (MY) 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles.According to Ford, the headlights of the vehicle are controlled by the Lighting Control Module (LCM) located in the engine compartment of the vehicle.The LCM uses an internal relay, mounted to a circuit board, to control power to the headlights. The headlight relay is soldered to the circuit board at six different terminals. The original equipment LCMs were manufactured in a manner that resulted in the solder joints fatiguing and/or cracking as a result of repeated thermal cycling and/or vibration, a defect condition. The condition could be exacerbated by manufacturing quality issues such as an insufficient amount of solder, effecting the continuity between the circuit board and the relay terminal, and resulting in loss of headlights while driving.Other lighting functions are unaffected by this condition.The LCM manufacturing processes were revised to address the defect condition and Ford has been conducting a warranty extension program to cover defective LCMs since late 2013.Under the recall Ford will replace any remaining defective LCMs in recalled vehicles with remedy LCMs once they become available.See NHTSA recall 15V-861 for further details on the safety recall.The recall action initiated by Ford addresses the safety risks of concern to ODI.Accordingly, the investigation is closed.The ODI reports cited above can be reviewed at SaferCar.gov under the identification (ODI) numbers found in the attached list.Read more

DP — Closed — Model Year: 2003

Loss of headlamp/exterior lighting

In a letter dated October 2, 2014 the Office of Defects Investigation (ODI) was initially petitioned by the North Carolina Consumers Council, Inc. requesting a defect investigation of an alleged defect condition resulting in headlight and/or exterior lighting failure on 2003-2005 Ford Crown Victoria... and Mercury Grand Marquis vehicles.ODI analyzed Vehicle Owner Questionnaire (VOQ) complaints received from consumers and identified a total of 605 reports (for all submission dates) alleging headlight failure.The complaints indicate failures of both low beam headlights typically while driving, a defect condition that was evaluated under a prior ODI investigation (PE08066).Most consumer VOQs indicate that the headlights failed suddenly and without warning leaving the driver with no forward lighting, however some report the headlights flickered or dimmed prior to turning off.In some cases drivers were able to turn the headlights back on after a period of time while others reported the headlights would not come back on at all.Consumers noted they were able to hold the flash to pass lever on the steering column mounted stalk to activate the high beams however this is only effective as long as the lever is actuated.ODI identified 4 VOQ reports alleging minor crash or loss of control incidents due to headlight failures.Drivers indicated running off of the road due to a lack of headlights and one driver reportedly struck a deer.No injuries were indicated in the VOQ crashes.In response to ODI's April 7, 2015 Information Request letter, Ford provided data indicating it has received 3,092 complaints of failed headlights related to the Lighting Control Module (LCM), a device that controls the headlights and other lighting functions.This number includes the complaints Ford reviewed and classified as headlight failure due specifically to the LCM.Within Ford's complaints, there are 11 reports alleging a crash occurred.These drivers reported hitting objects, including other vehicles after the headlights failed causing damage to the affected vehicles.One driver was injured when their car struck an unseen object in the road, jerking the steering wheel from their hands and injuring their shoulder.In total 15 crash allegations were identified, all of which have occurred since ODI's prior evaluation of this issue.This petition has been granted.Preliminary Evaluation PE15-028 has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect.The ODI reports cited above can be reviewed at www-odi.nhtsa.dot.gov/owners/SarchNHTSAID under the identification (ODI) numbers found in the attached list.Read more

PE — Closed — Model Year: 2004

Steering Column Shaft Obstruction

On July 7, 2014 the Office of Defects Investigation (ODI) opened a preliminary evaluation based on five complaints (VOQs) alleging incidents ofinterference between dislodged exhaust manifold heat shields and the lower steering shaft/knuckle, including one alleging the interference resulted in a cras... Read more

EA — Closed — Model Year: 2005

Loss of Steering Control

In its recall notice dated August 26, 2013, Ford Motor Company (Ford) notified NHTSA of a safety defect condition that may result in loss of steering in approximately 355,000 model year (MY) 2005 through 2011 Ford Crown Victoria and Mercury Grand Marquis vehicles built at the St. Thomas Assembly Pla... nt, MY 2005 through 2007 Lincoln Town Car vehicles built at the Wixom Assembly Plant, and certain MY 2008 through 2011 Lincoln Town Car vehicles built at the St. Thomas Assembly Plant and that are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin (NHTSA Recall 13V-385, Ford Recall 13S08).Ford's recall addresses a corrosion related defect in the lower intermediate shaft that may result in separation of the steering column lower bearing and loss of steering control.Ford's recall will remedy the defect condition by instructing dealers to replace the lower intermediate shaft and to inspect and repair the upper intermediate shaft and steering column lower bearing as necessary.A retaining clip will be installed if the lower bearing has separated.Ford's investigation of steering column separations in the subject vehicles identified a defect condition in the lower intermediate shaft that could result in separation of the column lower bearing.According to Ford's August 26th defect report, severe corrosion of the lower intermediate shaft may cause the lower intermediate shaft swing link joint(s) to stiffen or seize.Ford determined that forces acting on the upper intermediate shaft because of seized swing links may eventually cause the upper intermediate shaft to collapse, which may result in separation of the column lower bearing and loss of steering control.Analysis of ODI complaints and Ford complaints and warranty identified 22 incidents of steering separation (12 complaints and 10 non-duplicative warranty claims) that may be related to the lower intermediate shaft defect condition.All 22 incidents involved vehicles in the recall region, where 419,210 or roughly half (52%), of the subject vehicles were sold.Ford's investigation also determined that column lower bearing separation may occur in vehicles that experienced upper intermediate shaft collapse in prior frontal impact collisions if the shaft was not properly diagnosed and repaired.Ford identified 13 steering separation incidents outside the recall region (6 complaints and 7 non-duplicative warranty claims) where 386,003 of the subject vehicles were sold.Ford did not find evidence of the lower intermediate shaft corrosion issue in these vehicles.Six of the vehicles had known prior collisions and the histories of the remaining 7 were unknown.To address concerns with possible steering separations in vehicles outside the region for safety recall 13V-385, Ford is conducting a Regional Program (13R01) to inspect and repair the steering assemblies of those vehicles as necessary.The lower intermediate shaft will be replaced only if it fails the inspection, the upper intermediate shaft will be repaired if it fails a Ford-specified measurement test.In the event the steering column lower bearings are found out of position, they will be re-seated and secured with a retaining clip.Based on Ford's field actions, this investigation is closed.The VOQs cited above can be viewed at www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10505992, 10479893, 10477192, 10475950, 10474596Read more

PE — Closed — Model Year: 2005

Loss of Steering Control

In the subject vehicles, the mechanical connection between the steering wheel and rack and pinion steering assembly consist of the steering column and an upper and lower intermediate shaft.A disconnection of any of these components from the steering system can create a loss of steering control.Alleg... ations of a loss of steering control incidents reviewed during the Preliminary Evaluation PE12-025 appear to be related to a separation of the upper and lower shafts within the steering the column. In response to the Office of Defects Investigation's (ODI) Information Request (IR) during PE12-025, Ford provided 2 complaints and 9 warranty claims related to the alleged defect in the subject vehicles (see Figure 1 for an exemplar picture).ODI has received 5 complaints related to the alleged defect, including 1 related to an incident reported in one of the Ford complaints.The incident rate involving subject vehicles is 7.7 per 100,000 vehicles (15 total incidents).Five of the 15 incident vehicles were associated with a prior history report of a frontal impact incident.ODI also analyzed field data for MY 2005 through MY 2008 non-CVPI Crown Victoria and Grand Marquis models and MY 2009 through MY 2011 CVPI models, which use a similar steering column and intermediate shaft design. This analysis identified 4 reports from Ford and 2 complaints to ODI, including 1 duplicative of a complaint provided by Ford, resulting in 5 total incidents and an incident rate of 1.1 per 100,000 vehicles for a vehicle population of approximately 436,000 vehicles. In the peer vehicle analysis, 4 of 5 incident vehicles had a prior history report of a frontal impact incident.ODI also identified 42 reports (39 reports associated with subject vehicles and 3 reports associated peer vehicles) of the lower steering column shaft bearing displacement that did not result in complete separations of the upper to lower steering column shafts (see Figure 2). Vehicles with this condition were identified during inspections of police fleets or during vehicle repairs for complaints of looseness, binding or noise in the steering system while turning.This Preliminary Evaluation has been upgraded to an Engineering Analysis (EA13-004) has been opened to further assess the scope, frequency, consequence, and contributing factors to the steering column shaft separations.The VOQs associated with the opening of this investigation and a loss of steering control are: 10347404, 10474596, 10475950, 10477192, and 10479893.Read more

PE — Closed — Model Year: 2003

LOSS OF HEADLIGHT FUNCTION

THE AGENCY HAS CLOSED THIS INVESTIGATION BASED ON ITS REVIEW OF COMPLAINT REPORTS, FIELD AND TECHNICAL DATA PROVIDED BY FORD AND COMPLAINANT INTERVIEWS. FORD FOUND THAT SOME LIGHTING CONTROL MODULES (LCM) IN THE SUBJECT VEHICLES CONTAINED DEFECTIVE SOLDER JOINTS ON THE PRINTED CIRCUIT BOARD.THIS CON... Read more

PE — Closed — Model Year: 2007

TIRE VALVE CRACKING

ON OCTOBER 14, 2008, ODI OPENED PE08-060 TO INVESTIGATE ALLEGATIONS OF CRACKED AND LEAKING SNAP-IN TIRE VALVES IN MODEL YEAR (MY) 2007 VEHICLES MANUFACTURED BY FORD MOTOR COMPANY.THE VALVES WERE SUPPLIED TO FORD BY TOPSEAL AUTO-PARTS, A SUBSIDIARY OF THE SHANGHAI BAOLONG AUTOMOTIVE CORPORATION IN CH... INA.VALVES MADE BY TOPSEAL FOR AFTERMARKET SALE WERE THE SUBJECT OF TWO RECENT SAFETY RECALLS BY TECH INTERNATIONAL (08T-018) AND DILL AIR CONTROLS (08T-028), THE LATTER OF WHICH WAS INVESTIGATED BY ODI IN PE08-036 AND EA08-022.THE DEFECT CONDITIONS ADDRESSED BY THE AFTERMARKET TIRE VALVE RECALLS BOTH INVOLVED INADEQUATE RESISTANCE TO OZONE CRACKING DUE TO ISSUES WITH THE SUPPLY OF ANTI-OZONANT CHEMICALS TO TOPSEAL FOR A PERIOD FROM JULY TO MID-NOVEMBER 2006.THE AFTERMARKET VALVES WERE COMPOUNDED WITH A BLEND OF EPDM AND NATURAL RUBBER, USING A RELATIVELY LOW PERCENTAGE OF EPDM (EPDM PROVIDES INHERENT RESISTANCE TO OZONE CRACKING).HENCE, THE NEED FOR ANTI-OZONANT CHEMICALS AND THE PROBLEMS WITH CRACKING WHEN THOSE CHEMICALS WERE MISSING OR OUT OF SPECIFICATION IN SOME LOTS OF VALVES.BOTH RECALL CAMPAIGNS INVOLVED INSPECTION PROGRAMS TO IDENTIFY AND REPLACE VALVES WITH VISIBLE SURFACE CRACKING.ALTHOUGH THE TOPSEAL VALVES SUPPLIED TO FORD ALSO APPEAR TO HAVE BEEN AFFECTED BY THE ANTI-OZONANT SUPPLY ISSUES IN MID TO LATE-2006, FORD INDICATED THAT ITS VALVES WERE MADE AT A DIFFERENT TOPSEAL PRODUCTION LINE AND WERE COMPOUNDED WITH A HIGHER PERCENTAGE OF EPDM RUBBER TO MEET MORE STRINGENT SPECIFICATIONS FROM FORD.ODI'S ANALYSIS OF COMPLAINT AND WARRANTY DATA PROVIDED BY FORD SHOWED THAT PROBLEMS WITH CRACKED TIRE VALVES WERE SIGNIFICANTLY HIGHER FOR MY 2007 VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007.FORD RESPONDED BY IMPLEMENTING CHANGES IN ITS MATERIAL SPECIFICATIONS FOR SNAP-IN RUBBER TIRE VALVES AND ALSO INCREASING THE QUALITY AND ACCEPTANCE STANDARDS FOR VALVES IMPORTED FOR USE IN ITS VEHICLES.WHILE THE COMPLAINT AND WARRANTY CLAIM RATES ARE ELEVATED FOR SUBJECT VEHICLES PRODUCED FROM DECEMBER 2006 THROUGH MARCH 2007, THE RATES OF LEAKING VALVES ARE WELL BELOW ONE PERCENT OF PRODUCTION FOR EACH OF THE PEAK MONTHS FOR ALL OF THE AFFECTED MODELS.A SUBSTANTIAL MAJORITY OF THE SUBJECT VEHICLES ARE EQUIPPED WITH TIRE PRESSURE MONITORING SYSTEMS (TPMS) WHICH WARN THE DRIVER WHEN ANY TIRE PRESSURES DROPS BELOW 25 PERCENT OF RECOMMENDED INFLATION PRESSURE. AS OUTLINED IN A LETTER TO ODI DATED APRIL 6, 2009, FORD HAS AGREED TO SEND LETTERS TO OWNERS OF CERTAIN MY 2007 AND 2008 FORD, LINCOLN AND MERCURY VEHICLES TO PROVIDE INFORMATION ABOUT THE CRACKING CONCERN. LETTERS WILL BE SENT TO OWNERS OF VEHICLES BUILT FROM NOVEMBER 2006 THROUGH MAY 2007.OWNERS CAN OPT FOR A FREE DEALER INSPECTION.VALVES EXHIBITING SURFACE CRACKS OR AIR LEAKAGE RELATED TO OZONE ATTACK WILL BE REPLACED BY FORD UNDER ITS NORMAL WARRANTY TERMS.FORD EXPECTS TO SEND THE LETTER BY APPROXIMATELY MID-MAY 2009. BASED ON THE USE OF TPMS IN THE MAJORITY OF SUBJECT VEHICLES AND THE RELATIVELY LOW RATES OF REPAIRS ASSOCIATED WITH LEAKING VALVES AND RESULTANT TIRE DAMAGE, ODI BELIEVES THAT THE ACTIONS FORD HAS AGREED TO TAKE WILL PROVIDE EFFECTIVE AND EXPEDITIOUS RESOLUTION FOR VEHICLES THAT WERE BUILT DURING THE PERIOD WHEN VALVES WITH INADEQUATE RESISTANCE TO OZONE CRACKING WERE MOST LIKELY TO HAVE BEEN USED IN VEHICLE PRODUCTION.FURTHER INVESTIGATION OF THIS MATTER WOULD NOT BE AN EFFICIENT ALLOCATION OF AGENCY RESOURCES.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY-RELATED DEFECT DOES NOT EXIST.THE AGENCY WILL CONTINUE TORead more

DP — Closed — Model Year: 1997

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE T... HE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN ANY OF THE 10,319,810 SUBJECT VEHICLES.IN ADDITION, ODI IS AWARE OF ONLY TWO INCIDENTS WHERE THE VEHICLE STALLED WITHOUT RESTART.INFORMATION CONTAINED IN THE ODI CONSUMER COMPLAINTS AND OBTAINED FROM 72 TELEPHONE INTERVIEWS WITH COMPLAINANTS SHOWED THE FOLLOWING:(1) 99% OF THE COMPLAINTS WERE ON MY 1997 TO 2002 SUBJECT VEHICLES.(2) MOST THE COMPLAINANTS REPORTED HEARING A LOUD POP WHILE DRIVING OR UPON STARTING UP THE VEHICLE FOLLOWED BY A LOUD, REPETITIVE CLICKING OR POPPING SOUND.(3) MANY OF THE COMPLAINANTS REPORTED THAT THE POPPING SOUND WAS ACCOMPANIED BY SOME LOSS OF VEHICLE POWER; HOWEVER, IN 99% OF THE INCIDENTS REPORTED, THE VEHICLE DID NOT STALL.IN THE VERY FEW INCIDENTS WHERE THE VEHICLE DID STALL, MOST VEHICLES COULD BE RESTARTED.(4) ONLY A SMALL PERCENTAGE OF THE COMPLAINANTS CITED THAT THEY SMELLED GAS OR A SLIGHT BURNING SMELL WHEN THE INCIDENT OCCURRED.(5) IN ALL BUT A VERY FEW INCIDENTS, VEHICLE DAMAGE WAS LIMITED TO THE ENGINE.IN ONE INCIDENT, THE COMPLAINT REPORTED THAT THE FUEL RAIL WAS DAMAGED AND REPLACED AFTER ONE OF THE SPARK PLUGS EJECTED FROM THE ENGINE; HOWEVER, THE COMPLAINANT REPORTED THAT THE DAMAGE DID NOT RESULT IN ANY TYPE OF FUEL LEAK OR FIRE.IN ANOTHER INCIDENT, THE ONLY INCIDENT WHERE A FIRE WAS ALLEGED, THE COMPLAINANT REPORTED THAT NO FLUID LEAK WAS OBSERVED, BUT THAT A FIRE RESULTED AFTER THE SPARK PLUG HAD EJECTED FROM THE ENGINE AND HE HAD RESTARTED THE VEHICLE AND DRIVEN TO ANOTHER LOCATION.NONE OF THE COMPLAINANTS REPORTED ANY DAMAGE TO THE VEHICLE HOOD.(6) ONLY TWO COMPLAINANTS REPORTED THAT THEY OBSERVED WHAT APPEARED TO BE SOME DROPS OF FUEL COMING FROM THE CYLINDER WHERE THE SPARK PLUG HAD FAILED OR ON THE SPARK PLUG ITSELF; HOWEVER, EACH OF THESE COMPLAINANTS REPORTED THAT THERE WAS NO SMOKE OR FLAMES AS A RESULT OF HIS INCIDENT.AS THE PETITIONER NOTED, AND ODI?S ANALYSIS SHOWED, IT IS POSSIBLE FOR A SPARK PLUG TO DETACH FROM THE ENGINE CYLINDER THREADS IN THE SUBJECT VEHICLES.HOWEVER, ODI?S ANALYSIS OF 474 COMPLAINTS DESCRIBING SUCH INCIDENTS FOUND ONLY A VERY FEW ALLEGED ANY SAFETY-RELATED CONSEQUENCES.NONE OF THESE SHOWED ANY EVIDENCE OF A SERIOUS SAFETY CONSEQUENCE.GIVEN THE LARGE POPULATION AND RELATIVELY LONG EXPOSURE TIME OF THE SUBJECT VEHICLES, THE COMPLAINT ANALYSIS INDICATES THAT THE RISK TO MOTOR VEHICLE SAFETY FROM THE ALLEGED DEFECT IS VERY LOW.IN VIEW OF THE FOREGOING, IT IS UNLIKELY THAT NHTSA WOULD ISSUE AN ORDER FOR THE NOTIFICATION AND REMEDY OF THE ALLEGED DEFECT AT THE CONCLUSION OF THE INVESTIGATION REQUESTED IN THE PETITION.THEREFORE, IN VIEW OF THE NEED TO ALLOCATE AND PRIORITIZE NHTSA?S LIMITED RESOURCES TO BEST ACCOMPLISH THE AGENCY?S SAFETY MISSION, THE PETITION IS DENIED.Read more

EA — Closed — Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

DURING THE INITIAL RECALL CAMPAIGN IN 2001, THE SUBJECT VEHICLES WERE INSPECTED BY FORD DEALERSHIPS USING A TEST TOOL THAT WOULD DETECT A DEFECTIVE FRONT SEAT OUTBOARD SEAT BELT BUCKLE ASSEMBLY.APPROXIMATELY ONE MILLION VEHICLES PASSED THE INSPECTION TEST FOR ONE OR BOTH FRONT BUCKLES.SUBSEQUENT TO ... Read more

RQ — Closed — Model Year: 2001

FRONT SEAT BELT BUCKLE ASSEMBLY

UNDER RECALL CAMPAIGN (01V227), FORD RECALLED APPROXIMATELY 1.3 MILLION VEHICLES TO INSPECT AND IF NECESSARY REPLACE THE FRONT DRIVER AND/OR PASSENGER SEAT BELT BUCKLE.APPROXIMATELY 1.1 MILLION OWNERS RESPONDED BY TAKING THEIR VEHICLES TO A DEALER FOR INSPECTION OF THE BUCKLE USING A SPECIALIZED BUC... Read more

RQ — Closed — Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

DURING A SEPTEMBER 23, 2004 MEETING AND IN SUBSEQUENT DISCUSSIONS IN NOVEMBER, FORD ADVISED THE OFFICE OF DEFECTS INVESTIGATION (ODI) OF THEIR PLANS TO INTRODUCE AN IMPROVED STEEL WHEEL FOR MANUFACTURING AND SERVICE COMPONENT USE ON THE SUBJECT VEHICLES, INDICATING THIS WOULD OCCUR IN DECEMBER 2004.... THE NEW WHEEL DESIGN INCORPORATES AN ADDITIONAL MANUFACTURING PROCESS (SHOT PEENING) WHICH LOWERS TENSILE STRESS IN THE SURFACE LAYER OF THE RIM MATERIAL ADJACENT TO THE CIRCUMFERENTIAL WELD. THEORETICALLY THIS SHOULD IMPROVE RIM DURABILITY BY REDUCING FATIGUE CRACK INITIATION SITES.INDICATIONS FROM FORD?S ACCELERATED TESTING METHODS SHOW AN IMPROVEMENT IN THE PERFORMANCE OF THE NEW WHEEL.IN ADDITION TO PRIOR SAFETY RECALL 03V279 AND SERVICE ACTION (SA) 03M03, FORD WILL ANNOUNCE A NEW EXTENDED WARRANTY SA FOR VEHICLES BUILT PRIOR TO DECEMBER 2004 THAT SUFFER RIM FRACTURES IN SERVICE.THE NEW WHEEL DESIGN WILL BE USED AS A REMEDY.FORD ADVISES THAT A SA IS SUFFICIENT FOR ADDRESSING FUTURE WHEEL FAILURES (INCLUDING RECALL 03V279 REMEDY WHEEL FAILURES) BECAUSE: 1) FAILURE RATES ARE LOW BASED ON FORD?S ANALYSIS, AND 2) DRIVER WARNINGS (REPETITIVE SLOW AIR LOSS, AND OR STEERING WHEEL VIBRATION) ALLOW EARLY AND SAFE DETECTION OF CRACKED WHEELS.ODI HAS RECEIVED 25 VEHICLE OWNER QUESTIONNAIRE (VOQ) REPORTS (INVOLVING 22 VEHICLES) WHICH ALLEGE A RIM FRACTURE OF ONE OR MORE STEEL WHEELS.ABOUT HALF THE REPORTS INVOLVE VEHICLES BUILT WITH THE REMEDY WHEEL USED FOR RECALL 03V279, AND MOST OF THE REMAINING VEHICLES WERE SUBJECT TO THE RECALL.THE PROCESS OF IDENTIFYING PERTINENT FORD COMPLAINTS IS MADE DIFFICULT BY FORD?S PRIOR RECALL AND WARRANTY PROGRAM ACTIVITIES.THE MANUFACTURER COMPLAINT AND WARRANTY COUNTS, WHICH PRIMARILY INVOLVE FAILURES OF RECALL 03V279 REMEDY WHEELS, ARE BASED ON ANALYSIS CONDUCTED TO DATE AND ARE CONSIDERED TO BE CONSERVATIVE.FURTHER INVESTIGATION IS REQUIRED, THUS ODI IS UPGRADING THIS INVESTIGATION TO AN ENGINEERING ANALYSIS (EA).DURING THE EA, PERTINENT FAILURE REPORTS AND CONSEQUENCES WILL BE IDENTIFIED AND REVIEWED.ODI AND FORD WILL DISCUSS DETAILS FOR CONDUCTING AN AUDIT ANALYSIS OF FAILED WHEELS REPLACED UNDER THE NEW SA.ADDITIONALLY, ODI IS AWAITING FORD?S LAB ANALYSIS OF TWO WHEELS WHICH WERE THE SUBJECT OF VOQ REPORTS, ONE OF WHICH WAS INVOLVED IN THE NOTED CRASH EVENT.A DETERMINATION WILL BE MADE AS TO WHETHER FORD?S SERVICE ACTION IS SUFFICIENT FOR ADDRESSING ONGOING RIM FRACTURES.Read more

PE — Closed — Model Year: 2003

REAR AXLE FRACTURE

THIS PE WAS OPENED AFTER ODI BECAME AWARE OF TWO ALLEGATIONS CONCERNING REAR AXLE FRACTURE AND PARTIAL WHEEL SEPARATION INVOLVING MY 2003 FORD CROWN VICTORIA POLICE INTERCEPTORS (CVPI).INITIALLY, THE PE'S SCOPE INVOLVED ALL MY 2003 GRAND MARQUIS, CROWN VICTORIA, AND LINCOLN TOWN CARS (I.E., PANTHER ... Read more

EA — Closed — Model Year: 1995

REAR BRAKE LINE FAILURE

IN A LETTER DATED FEBRUARY 25, 2005, FORD MOTOR COMPANY (FORD) NOTIFIED ODI THAT IT WOULD BE CONDUCTING A CUSTOMER SATISFACTION PROGRAM (FORD NO. 04B26) TO CORRECT A REAR BRAKE LINE CHAFING CONCERN IN APPROXIMATELY 44,000 MODEL YEAR (MY) 1997 FORD CROWN VICTORIA AND GRAND MARQUIS NON-FLEET VEHICLES ... Read more

RQ — Closed — Model Year: 1995

REAR BRAKE LINE FAILURE

ODI HAS RECEIVED 40 COMPLAINTS ALLEGING REAR BRAKE LINE FAILURE IN THE SUBJECT VEHICLES, INCLUDING 8 THAT HAVE BEEN RECEIVED THIS YEAR.AN ADDITIONAL 192 REPORTS AND 478 WARRANTY CLAIMS HAVE BEEN RECEIVED FROM FORD.A LEAK IN THE REAR BRAKE LINE CAN CAUSE EXTENDED STOPPING DISTANCE.A SEARCH OF ODI'S C... Read more

PE — Closed — Model Year: 2003

FRACTURE OF THE STEEL WHEEL RIM

THE SUBJECT WHEEL (NEW FOR MY 2003) IS USED ON CROWN VICTORIA (CV) AND GRAND MARQUIS.COMPLAINT DATA INDICATES THAT WHEEL FAILURE AFFECTS PRIMARILY THE COMMERCIAL SPECIFICATION CV MODEL (POLICE AND TAXI) WHICH HAS UNIQUE DESIGN CHARACTERISTICS AND IS GENERALLY SUBJECTED TO HIGHER USAGE DEMANDS.DURING... Read more

EA — Closed — Model Year: 1996

CNG TANK EXPLOSION

IN SEPTEMBER 2002, A FUEL CYLINDER IN A NATURAL GAS POWERED VEHICLE (NGV) EXPLODED DURING A FIRE.FORD AND VRTC TEST ENGINEERS JOINTLY EXAMINED THE INCIDENT VEHICLE AND REVIEWED TESTING TO DETERMINE WHETHER THE PERFORMANCE OF THE PRESSURE RELIEF VALVE (PRD) WAS PROPER.THE PURPOSE OF A PRD IS TO PROTE... Read more

RQ — Closed — Model Year: 1995

BALL JOINT SEPARATION

SEE ATTACHED REPORT.

PE — Closed — Model Year: 1996

CNG TANK EXPLODING IN A FIRE

AN EXPLOSION OF A COMPRESSED NATURAL GAS (CNG) TANK SHOULD NOT BE ABLE TO OCCUR, AS THE TANK IS FITTED WITH A PRESSURE RELIEF DEVICE (PRD). THIS PRD SHOULD RELEASE THE CNG IN THE TANK, PRIOR TO THE PRESSURE REACHING THE TANK BURST PRESSURE.THE PRD DID NOT RELEASE IN THE SUBJECT WISCONSIN POLICE CRUI... Read more

EA — Closed — Model Year: 1992

SPEED CONTROL DEACTIVATION SWITCH FIRES

BASED ON THE LOW RATE OF FIRE INCIDENTS (2.5 INCIDENTS PER 100,000 VEHICLES SOLD) WHERE FAILURE OF THE SCDS IS INVOLVED AND THE AGE OF THE VEHICLES ? 7 TO 11 YEARS ? A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING ... Read more

DP — Closed — Model Year: 1992

FUEL-FED FIRES

THE FARS DATA SHOWS THAT THE RISK OF FIRE FROM IMPACT IN ALL DIRECTIONS IN THE SUBJECT VEHICLES IS THE SAME AS ALL OTHER SEDANS.THE SUBJECT VEHICLES ARE NOT OVER REPRESENTED WITH RESPECT TO THE RISK OF FIRE IN REAL-WORLD HIGH-ENERGY CRASHES.A FURTHER DISCUSSION OF ISSUES RELATED TO POST CRASH FIRES ... Read more

SQ — Closed — Model Year: 1992

POST REAR END COLLISION FIRES