VEHICLE SPEED CONTROL:CRUISE CONTROL
FORD IS RECALLING 225,000 MY 1992-2003 ECONOLINE, MY 1993-1995 TAURUS SHO, MY 1992-1998 CROWN VICTORIA, MY 1993 BRONCO, F-SERIES, MY 1995-1997 F-SERIES SUPER DUTY STRIPPED CHASSIS, MY 1992-1998 MERCURY GRAND MARQUIS, AND MY 1992-1995 LINCOLN TOWN CAR VEHICLES. THE AFFECTED VEHICLES WERE PREVIOUSLY REPAIRED USING A WIRING HARNESS THAT IS NOT COMPATIBLE WITH THE VEHICLE CIRCUIT POLARITY.
Remedy: DEALERS WILL INSTALL A NEW WIRING HARNESS, OR REPLACE THE MATING ELECTRICAL COMPONENT. THE RECALL BEGAN ON FEBRUARY 18, 2008. OWNERS MAY CONTACT FORD AT 1-800-392-3673.
225,000 vehicles affected
VEHICLE SPEED CONTROL
ON CERTAIN PICKUP TRUCKS, PASSENGER VEHICLES, SPORT UTILITY VEHICLES, AND MOTOR HOMES CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY, UNDER CERTAIN CONDITIONS, LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.
Remedy: DEALERS WILL INSTALL A FUSED WIRING HARNESS. OWNERS OF THE PASSENGER CARS INCLUDED IN THIS CAMPAIGN WILL BE INSTRUCTED TO RETURN THEIR VEHICLES TO THEIR DEALERS TO HAVE THE SPEED CONTROL DEACTIVATION SWITCH DISCONNECTED AS AN INTERIM REPAIR. AS SOON AS REPAIR PARTS ARE AVAILABLE (EXPECTED OCTOBER 2007), OWNERS WILL BE INSTRUCTED TO RETURN TO THE DEALERS FOR INSTALLATION OF A FUSED WIRING HARNESS. THE RECALL BEGAN ON AUGUST 13, 2007, AND MAILING COMPLETED BY SEPTEMBER 19, 2007. OWNERS MAY CONTACT FORD AT 1-888-222-2751.
3,600,000 vehicles affected
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.
Remedy: FORD HAS ADVISED US THAT SHIELD KITS HAVE BEEN AVAILABLE SINCE LATE OCTOBER AND WILL BE INSTALLED ON POLICE INTERCEPTOR VEHICLES AT NO COST. THE OPTIONAL TRANK PACKAGE WILL BE AVAILABLE BY THE END OF 2002. FORD HAS ESTABLISHED A NEW WEB SITE AT WWW.CVPI.COM TO ANSWER ADDITIONAL QUESTIONS ABOUT THE SAFE USE OF CPVI VEHICLES.
350,000 vehicles affected
ELECTRICAL SYSTEM
VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE SPEED CONTROL DEACTIVATION SWITCH CAN DEVELOP A RESISTIVE SHORT IN THE ELECTRICAL CIRCUIT THAT COULD POTENTIALLY RESULT IN AN UNDERHOOD FIRE. A FIRE IS POSSIBLE BOTH WHEN THE VEHICLE IS RUNNING AND WHEN THE VEHICLE ENGINE IS OFF. ALSO, THE SHORT COULD DISABLE THE SPEED CONTROL SYSTEM OR CAUSE THE BRAKE LIGHT FUSE TO OPEN.
Remedy: DEALERS WILL INSTALL A NEW SPEED CONTROL DEACTIVATION SWITCH AND CONNECTOR SHELL. OWNER NOTIFICATION BEGAN MAY 20, 1999.
262,695 vehicles affected
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
VEHICLE DESCRIPTION: CERTAIN 1996-1999 FORD CROWN VICTORIA POLICE, FLEET, NATURAL GAS, AND 1996-1999 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT WERE PRODUCED WITH A LOWER CONTROL ARM BALL JOINT CONTAINING A ONE PIECE BEARING; AND 1990-1996 FORD CROWN VICTORIA POLICE, FLEET, AND NGV VEHICLES AND 1990-1996 LINCOLN TOWN CAR LIMOUSINE VEHICLES THAT HAVE BEEN SERVICED WITH EITHER A BALL JOINT CONTAINING THE ONE-PIECE BEARING OR A FRONT LOWER CONTROL ARM CONTAINING A BALL JOINT WITH A ONE-PIECE BEARING. THE ONE-PIECE BEARING WITHIN THE LOWER CONTROL ARM BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK. THIS COULD RESULT IN SEPARATION OF THE BALL AND CAP OF THE JOINT, ALLOWING THE CONTROL ARM TO DROP TO THE GROUND.
Remedy: DEALERS WILL REPLACE THE LOWER CONTROL ARM BALL JOINTS (2).
175,000 vehicles affected
LATCHES/LOCKS/LINKAGES:HOOD:LATCH
VEHICLE DESCRIPTION: POLICE AND TAXI VEHICLES. THE HOOD LATCH STRIKER CAN WEAR OR BECOME DETACHED FROM THE HOOD.
Remedy: DEALERS WILL INSTALL AN IMPROVED HOOD LATCH STRIKER (VEHICLES WITH 1992 MODEL HOODS) OR REVISED STRIKER PLATE ATTACHING FASTENERS (VEHICLES WITH 1993-1997 MODEL HOODS).
125,000 vehicles affected
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Remedy: DEALERS WILL INSPECT THE REAR BRAKE LINES, AND IF NECESSARY, REPLACE A SECTION OF THE REAR BRAKE LINES IF IT IS LEAKING. ALSO THE RUBBER SHIELD ON THE LINE WILL BE INSPECTED TO VERIFY THAT IT IS PROPERLY LOCATED AND IT WILL BE SECURED WITH AN ADDITIONAL WORM-DRIVE TYPE CLAMP.
17,600 vehicles affected
SUSPENSION:FRONT:CONTROL ARM:UPPER ARM
THE BOLTS THAT ATTACH THE FRONT UPPER CONTROL ARMS TO THE FRAME MOUNTING BRACKETS CAN LOOSEN AND FRACTURE AT ONE OF THE BOLT HOLES CAUSING SUBSTANTIAL NEGATIVE CAMBER AND STEERING PULL TO THE AFFECTED SIDE.
Remedy: DEALERS WILL INSPECT THE TORQUE LEVELS OF THE FOUR UPPER CONTROL ARM MOUNTING BOLTS, AND IF ANY ARE LOOSE, THE BRACKETS WILL BE INSPECTED FOR DAMAGE. IF DAMAGE IS PRESENT, IT WILL BE REPAIRED.
57,000 vehicles affected
SEATS:FRONT ASSEMBLY:POWER ADJUST
AN UNUSED POWER SEAT HARNESS CONNECTOR IS POSITIONED ON THE RUBBER FLOOR MAT UNDER THE SEAT. IF THE VEHICLE IS OPERATED IN COLD WEATHER IN AREAS THAT HAVE LARGE AMOUNTS OF SALT USED FOR SNOW AND ICE CONTROL, A PUDDLE OF SALTWATER CAN ACCUMULATE ON THE RUBBER FLOOR MATS, REPEATEDLY WETTING THE CONNECTOR. THIS WILL RESULT IN CORROSION OF THE CONNECTOR, CAUSING A CURRENT TO FLOW BETWEEN THE TERMINALS WITHOUT TRIPPING THE CIRCUIT BREAKER.
Remedy: DEALERS WILL REMOVE THE UNUSED CONNECTOR AND INSTALL A SEALED HEAT SHRINK CAP OVER THE AFFECTED WIRES.
16,000 vehicles affected
HOOD LATCH STRIKER BECAME UNATACHED WHILE DRIVING. HOOD RATTLED AND ROSE UP SLIGHTLY RELYING SOLY ON SAFETY LATCH. THE CAR WAS MANUFATURED IN CANADA AND THE VIN NO. DOES NOT CORRESPOND TO FORD. NO RECALLS SENT TOUS AS ORIGINAL OWNERS; ALTHOUGH ONE IS ON THE INTERNET 97V024000!!!
*BRAKE LIGHT SWITCH REPLACED EVERY FEW THOUSAND MILES, RESULTING GEAR SHIFT TO BE STUCK IN PARK. *CRUISE CONTROL DISABLED. *TR
*BRAKE LIGHT SWITCH REPLACED EVERY FEW THOUSAND MILES, RESULTING GEAR SHIFT TO BE STUCK IN PARK. *CRUISE CONTROL DISABLED. *TR
I WAS DRIVING AND THE FRONT OF THE CAR FELL TO THE GROUND WITH A SEVERE GRINDING NOISE. *TR
I BOUGHT A USED 1993 FORD CROWN VIC APPROXIMATELY 4 YEARS AGO, WHILE I EXPECTED I WOULD HAVE TO PUT MONEY INTO REPAIRS THE ONE THING I DIDN'T EXPECT WOULD BE HAVING TO REPAIR A SEAT MOUNTING BRACKET DUE TO POOR WORKMANSHIP & OR MATERIALS. AFTER LOOKING ON THE INTERNET AT VARIOUS SITES I FOUND THAT I'M NOT THE ONLY ONE THIS HAS HAPPENED TO, MANY PEOPLE HAVE HAD THE SAME PROBLEM WITH THE SEAT FRAME SHEARING AWAY FROM THE BOLTS IN CROWN VICS.I TRIED CONTACTING BOTH THE LOCAL FORD DEALERSHIP & THE CORPORATE CONSUMER AFFAIRS DEPT WITH NO SATISFACTORY RESOLUTION TO THIS MATTER. THIS APPEARS TO BE A SERIOUS DEFECT FLAW IN CROWN VICS THAT NEEDS TO BE ADDRESSED AS IT CAN CAUSE SERIOUS INJURY IN AN ACCIDENT. I BELIEVE MERCURY GRAND MARQUIS ALSO NEED TO BE LOOKED AT ON THIS ISSUE AS I'VE SEEN SOME POSTS ON THE SAME PROBLEM WITH THAT MAKE & MODEL. *TR
TL* THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT WAS DRIVING 65 MPH WHEN THE HOOD LATCH FAILED AND CAUSED THE HOOD TO ABRUPTLY FLY OPEN, OBSCURING THE CONTACT'S VISION OF THE ROADWAY. THE CONTACT PULLED OVER AND CLOSE HIS HOOD. THE VEHICLE WAS TOWED HOME. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE AND THE CURRENT MILEAGES WERE APPROXIMATELY 142,000.
TL* THE CONTACT OWNS 1993 FORD CROWN VICTORIA. THE CONTACT STATED WHILE DRIVING 70 MPH THE FRONT DRIVER'S SIDE BALL JOINT BROKE, CAUSING THE LOWER CONTROL ARM TO COLLAPS. THE DRIVER'S SIDE UPPER CONTROL ARM WAS ALSO DAMAGED AS WELL, CAUSING THE CONTACT TO LOSE CONTROL OF THE STEERING ,WHICH ALMOST CAUSED A CRASH. THE CONTACT HAD THE VEHICLE TOWED TO HIS RESIDENCE. THE CONTACT REPAIRED THE FRONT PASSENGER SIDE CONTROL ARM. HE REFERENCED THE RECALL FOR THE SUSPENSION:FRONT:CONTROL ARM:UPPER ARM (95V194000) HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE MANUFACTURER SHOULD HONOR THE RECALL ON THIS VEHICLE SINCE THIS IS A MANUFACTURER DEFECT. THE FAILURE MILEAGE WAS 150,000.
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE THE ENGINE WAS ON WITH THE GEAR IN PARK THE CONTACT NOTICED THAT THERE WERE BLUE AND BLACK SMOKE UNDER THE HOOD. MOMENTS LATER THE CONTACT NOTICED THAT A FIRE HAD BEGUN ON THE FRONT END OF THE VEHICLE. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CONTACT NOTICED PRIOR THAT FORD RECALL #08V051000, VEHICLE SPEED CONTROL:CRUISE CONTROL HAD ALREADY BEEN SERVICED ON HIS VEHICLE. THE CURRENT AND FAILURE MILEAGES WERE 132905.
Fire
FORD 1963 CROWN VICTORIA XL DRIVERS SIDE DOOR POPS OPEN WHILE MOVING. *TR
DRIVERS SEAT LEANS BACK, POSSIBLE BROKEN FLOOR BOLT LIKE MENTIONED IN NHTSA ACTION NUMBER : PE98041 ON A 1993 FORD CROWN VIC, ALSO KNEW OF THE SAME PROBLEM WITH A 1992 CROWN VIC WHICH I NO LONGER OWN. DID THEY CHANGE THE SEAT BETWEEN 1993 AND 1198 MODELS? IF THEY DID NOT THEN THE RECALL SHOULD CERTAINLY INCLUDE OLDER MODEL CROWN VICS. *TR
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT STATED THAT SHE HAD BEEN WAITING FOR THE RECALL REPAIR FOR THE CRUISE CONTROL (NHTSA CAMPAIGN ID NUMBERS 07V336000: VEHICLE SPEED CONTROL) OR 08V051000 (VEHICLE SPEED CONTROL:CRUISE CONTROL) FOR A LONG TIME. ON APRIL 4, 2008, THE CONTACT WENT TO THE DEALER TO HAVE THE RECALL PART INSTALLED. AFTER THE REPAIR, SHE REALIZED THAT THE CRUISE CONTROL NO LONGER FUNCTIONED AT ALL. THE DEALER DID NOT PROVIDE MUCH ASSISTANCE. THE CURRENT MILEAGE WAS 154,000 AND FAILURE MILEAGE WAS 152,000. UPDATED 04/28/08. *LJ THE CONSUMER STATED HER MECHANIC WAS ABLE TO GET THE PART AND NOW THE CRUISE CONTROL WORKS. UPDATED
1993 FORD CROWN VICTORIA WITH SPEED CONTROL RECALL. CONSUMER STATES THAT THE RECALL REPAIR WAS MADE IN FEBRUARY 2008. CONSUMER STATES THAT THE SERVICE WAS EXCELLENT. *KB
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE VEHICLE CAUGHT FIRE AT THE CONTACT'S WORKPLACE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE CONTACT WAS RESPONSIBLE FOR THE REPAIR. HE RECENTLY RECEIVED FORD RECALL LETTER NUMBER 05S28 IN MARCH OF 2008 FOR THE VEHICLE SPEED CONTROL. THE VEHICLE HAS NOT BEEN INSPECTED BY A DEALER. THE VEHICLE IS CURRENTLY PARKED AT HIS RESIDENCE. THE CURRENT AND FAILURE MILEAGES WERE 167,000.
Fire
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT NOTICED THAT THE VEHICLE SPORADICALLY VEERED TO THE RIGHT. THE DEALER STATED THAT ALTHOUGH HE WAS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN ID NUMBER 95V194000 (SUSPENSION:FRONT:CONTROL ARM:UPPER ARM), THE VIN WAS NOT INCLUDED IN THE RECALL AND THEY WOULD NOT REPAIR HIS VEHICLE FOR FREE. THE VEHICLE IS CURRENTLY BEING REPAIRED. THE FAILURE MILEAGE WAS 172,000 AND CURRENT MILEAGE WAS 173,000.
1993 FORD CROWN VICTORIA WITH A SPEED CONTROL RECALL. CONSUMER STATES THAT THE RECALL WAS RECEIVED IN SEPTEMBER. CONSUMER WAS TOLD THE PARTS WOULD BE IN, IN DECEMBER, THEN JANUARY. YET NO PARTS TO FIX THE PROBLEM. *KB
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL) AND FORD RECALL NUMBER 05S28 IN AUGUST OF 2007. THE DEACTIVATION SWITCH WAS DISCONNECTED SHORTLY THEREAFTER. HE CALLED FORD MOTOR COMPANY ON SEVERAL OCCASIONS AND THEY STATED THAT THE PART WOULD BE AVAILABLE THE FOURTH QUARTER OF 2007, WHICH WAS THEN CHANGED TO JANUARY OF 2008. CURRENTLY, FORD DOES NOT KNOW WHEN THE PARTS WILL ARRIVE. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 115,000.
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V336000 (VEHICLE SPEED CONTROL: CRUISE CONTROL). HIS LOCAL DEALER STATED THAT THEY DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL REPAIR NOR DID THEY HAVE THE PARTS TO DEACTIVATE THE CRUISE CONTROL SWITCH. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 110,000.
I HAVE AN 1993 FORD CROWN VICTORIA THAT HAS MANY RECALLS. I TOOK THE VEHICLE TO HERITAGE FORD (209) 529-5110 TO HAVE THE CRUISE CONTROL DISCONNECTED AS PER AN RECALL NOTICE I RECEIVED. I WAS TOLD THAT THE NEW CRUISE CONTROL WOULD BE CONNECTED IN OCTOBER OR NOVEMBER. I CALLED THE SERVICE MANAGER ON 11/13/2007 TO FIND OUT WHEN I CAN BRING THE VEHICLE TO HAVE THE NEW CRUISE CONTROL CONNECTED. I WAS TOLD THAT IT WON'T BE UNTIL JANUARY OR FEBRUARY UNTIL THIS WILL HAPPEN. MY SITUATION IS THAT AS AN INDEPENDENT INSURANCE ADJUSTER. I AM ON THE ROAD COVERING A LARGE AREA AT TIMES & WITH THE PRICE OF FUEL, I WANT THE CRUISE CONTROL HOOKED UP FOR FUEL SAVINGS! THERE ARE FOUR OTHER RECALLS WITH THE VEHICLE. I WILL CONFRONT THE DEALERSHIP ABOUT THEM AFTER I GET THIS PROBLEM TAKEN CARE OF. THANK YOU CLIFF MILLER *TR
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CRUISE CONTROL SWITCH. A WEEK PRIOR TO RECEIVING THE NOTICE, HE NOTICED A BURNING SMELL AND THE GEARS WOULD STICK WHEN THE VEHICLE WAS PLACED IN PARK. THE DEALER STATED THAT THE WIRING HARNESS MELTED DUE TO THE SWITCH. APPROXIMATELY TWO WEEKS LATER, THE FAILURE RECURRED WHILE DRIVING. IN ORDER TO PARK THE VEHICLE SAFELY, THE CONTACT HAD TO LEAVE THE VEHICLE IN NEUTRAL AND APPLY THE EMERGENCY BRAKE. HOWEVER, THE BURNING SMELL REMAINED. HE HAS NOT YET TAKEN THE VEHICLE BACK TO THE DEALER OR NOTIFIED THE MANUFACTURER. THE SPEED AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 93,000 AND CURRENT MILEAGE WAS 95,000. UPDATED 01/11/08. *LJ THE CONSUMER STATED THE PROBLEM IS THE WIRING ON THE BRAKE LIGHT SWITCH. WHICH ALSO INTERLOCKS THE TRANSMISSION FROM BEING MOVED OUT OF PARK UNLESS THE BRAKE IS DEPRESSED. UPDATED
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. THE CONTACT RECEIVED A RECALL NOTICE IN SEPTEMBER OF 2007 FOR THE VEHICLE SPEED CRUISE CONTROL SWITCH. A WEEK PRIOR TO RECEIVING THE NOTICE, HE NOTICED A BURNING SMELL AND THE GEARS WOULD STICK WHEN THE VEHICLE WAS PLACED IN PARK. THE DEALER STATED THAT THE WIRING HARNESS MELTED DUE TO THE SWITCH. APPROXIMATELY TWO WEEKS LATER, THE FAILURE RECURRED WHILE DRIVING. IN ORDER TO PARK THE VEHICLE SAFELY, THE CONTACT HAD TO LEAVE THE VEHICLE IN NEUTRAL AND APPLY THE EMERGENCY BRAKE. HOWEVER, THE BURNING SMELL REMAINED. HE HAS NOT YET TAKEN THE VEHICLE BACK TO THE DEALER OR NOTIFIED THE MANUFACTURER. THE SPEED AND RECALL NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 93,000 AND CURRENT MILEAGE WAS 95,000. UPDATED 01/11/08. *LJ THE CONSUMER STATED THE PROBLEM IS THE WIRING ON THE BRAKE LIGHT SWITCH. WHICH ALSO INTERLOCKS THE TRANSMISSION FROM BEING MOVED OUT OF PARK UNLESS THE BRAKE IS DEPRESSED. UPDATED
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE RIVETS FROM THE HOOD LATCH LOOSENED AND THE HOOD FLEW UP AND CRASHED THROUGH THE WINDSHIELD. THE WINDSHIELD SHATTERED AND SPLINTERS OF GLASS STRUCK THE CONTACT'S FACE. THE HOOD ALSO PLACED A DENT IN THE TOP OF THE VEHICLE, WHICH WOULD COST $200 TO REPAIR. SHE WAS ABLE TO PULL THE VEHICLE OFF THE ROAD AND TIED THE HOOD DOWN. SHE DROVE THE VEHICLE TO A BODY SHOP. THE BODY SHOP REPLACED THE WINDSHIELD AND THE HOOD WAS REPLACED WITH A USED HOOD THAT WAS A DIFFERENT COLOR THAN THE VEHICLE. THE REPAIR COST WAS $519. THE HOOD STILL HAS TO BE PAINTED AND THE TOP OF THE VEHICLE NEEDS TO BE REPAIRED. THE CONTACT DOES NOT KNOW THE PRICE OF THE PAINT JOB. NHTSA CAMPAIGN ID NUMBER 97V024000 (LATCHES/LOCKS/ LINKAGES:HOOD:LATCH) WAS REFERENCED; HOWEVER, SHE WAS INFORMED THAT IT ONLY APPLIED TO POLICE VEHICLES AND TAXI CABS. THE CURRENT AND FAILURE MILEAGES WERE 138,000. UPDATED 06/10/08. *LJ
1 injured
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. WHILE DRIVING 70 MPH, THE RIVETS FROM THE HOOD LATCH LOOSENED AND THE HOOD FLEW UP AND CRASHED THROUGH THE WINDSHIELD. THE WINDSHIELD SHATTERED AND SPLINTERS OF GLASS STRUCK THE CONTACT'S FACE. THE HOOD ALSO PLACED A DENT IN THE TOP OF THE VEHICLE, WHICH WOULD COST $200 TO REPAIR. SHE WAS ABLE TO PULL THE VEHICLE OFF THE ROAD AND TIED THE HOOD DOWN. SHE DROVE THE VEHICLE TO A BODY SHOP. THE BODY SHOP REPLACED THE WINDSHIELD AND THE HOOD WAS REPLACED WITH A USED HOOD THAT WAS A DIFFERENT COLOR THAN THE VEHICLE. THE REPAIR COST WAS $519. THE HOOD STILL HAS TO BE PAINTED AND THE TOP OF THE VEHICLE NEEDS TO BE REPAIRED. THE CONTACT DOES NOT KNOW THE PRICE OF THE PAINT JOB. NHTSA CAMPAIGN ID NUMBER 97V024000 (LATCHES/LOCKS/ LINKAGES:HOOD:LATCH) WAS REFERENCED; HOWEVER, SHE WAS INFORMED THAT IT ONLY APPLIED TO POLICE VEHICLES AND TAXI CABS. THE CURRENT AND FAILURE MILEAGES WERE 138,000. UPDATED 06/10/08. *LJ
1 injured
TL*THE CONTACT OWNS A 1993 FORD CROWN VICTORIA. HE STATED THAT HIS VEHICLE BURNED DOWN 3 YEARS AGO. HE DID NOT KNOW THE CAUSE OF THE FIRE. THE CONTACT FELT THE FUSE BOX CAUSED THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 80,000. THERE IS A RECALL FOR THE VEHICLE SPEED CONTROL (NHTSA CAMPAIGN ID #07V336000).
Fire
TL*- THE CONTACT CALLED REGARDING A FIRE TO HER VEHICLE, WHICH STARTED UNDER THE HOOD OF HER VEHICLE, AT THE TIME OF THE INCIDENT VEHICLE WAS PARKED. THE CONTACT CALLED THE FIRE DEPARTMENT AND THEY PUT OUT THE FIRE. AT THE TIME OF THE INCIDENT CONTACT WASN'T AWARE OF NHTSA CAMPAIGN NUMBER 99V124000. THE CONTACT IS NOT SURE WHERE THE FIRE STARTED BUT, WAS INFORMED BY THE FIRE DEPT. THAT IT WAS AN ELECTRICAL PROBLEM. CONTACT VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND WANTED TO KNOW IF THERE WAS ANYWAY SHE COULD GET REIMBURSED. THE CONTACT CAN ALSO PROVIDE A FIRE DEPARTMENT REPORT AND PICTURES IF NEEDED.
Fire
DT*: THE CONTACT STATED BRAKE FLUID LEAKED OUT OF THE REAR BRAKE LINE CAUSING THE BRAKES TO BECOME INOPERATIVE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL WENT ALL THE WAY TO THE FLOOR. THERE IS AN NHTSA RECALL, # 96I002000, REGARDING THE SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 7/14/2006 - THE HORN PAD BECAME STUCK. THE DEALERTHE LEFT SIDE HORN BUTTON. *NM UPDATED 03/26/07.*JB
DT*: THE CONTACT STATED BRAKE FLUID LEAKED OUT OF THE REAR BRAKE LINE CAUSING THE BRAKES TO BECOME INOPERATIVE. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE PEDAL WENT ALL THE WAY TO THE FLOOR. THERE IS AN NHTSA RECALL, # 96I002000, REGARDING THE SERVICE BRAKES, HYDRAULIC: FOUNDATION COMPONENTS: HOSES, LINES/PIPING, AND FITTINGS. THE VIN WAS NOT INCLUDED IN THE RECALL. UPDATED 7/14/2006 - THE HORN PAD BECAME STUCK. THE DEALERTHE LEFT SIDE HORN BUTTON. *NM UPDATED 03/26/07.*JB
1993 CROWN VICTORIA DEFECTIVE SPEED CONTROL DEACTIVATION SWITCH CAUSED AN UNDER HOOD FIRE. *TS ***NAR*** THE CONSUMER WAS TOLD THAT HIS VEHICLE WAS NOT INCLUDED IN THE RECALL(99S15). *NM
Fire
1993 FORD CROWN VICTORIA, I'VE OWNED THIS CAR FOR 8 YEARS,THE ABS PUMP AND HCU FAILED, PARTS WHICH ARE SUPPOSE TO BE DURABLE AND ARE VERY EXPENSIVE, I HAVE 114811 MILES ON THIS CAR AND IT IS IN IMMACULATE CONDITION INSIDE AND OUT, I WOULD LIKE TO KNOW IS THIS CAR SAFE TO DRIVE UNTIL REPAIRS ARE MADE,THIS CONDITION WAS DIAGNOSED AND FOUND BY A FORD DEALER. *NM
WHILE DRIVING DOWN THE ROAD I NOTICED THE SPEEDOMETER FALLING TO "0" AND BACK UP TO 70 MPH AND THE ODOMETER STOPPED WORKING. I CALLED THE LOCAL FORD DEALERSHIP TO INQUIRE ABOOUT A DEFECT AND THEY TOLD ME I WOULD HAVE TO PAY FOR IT TO BE FIXED. I CHECKED OTHER MECHANICS WHO TOLD ME IT WAS VERY COMMON FOR THIS TO HAPPEN. IF IT IS SO COMMON THEN WHY HAS THERE NOT BEEN A RECALL ON THEIR DEFECTIVE EQUIPMENT.
WHILE DRIVING AT APPROXIMATELY 40 MPH, THE DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, AND HEARD A POPPING SOUND. THE BRAKE LINE RUPTURED AND FLUID HAD LEAKED EVERYWHERE. THE OWNER TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC, AND WAS INFORMED THAT THEY SEE QUITE A BIT OF THESE FORD VEHICLES WITH THE SAME DEFECT. *AK *SC *JB
MY HUSBAND WAS BLINDED BY THE DRIVER AIRBAG ON A 1993 FORD CROWN VICTORIA IN SEPTEMBER 2002. IT WAS A LOW IMPACT SINGLE CAR ACCIDENT AT 8 MPH. THE AIRBAG DID NOT GO OFF IN A TIMELY MANNER AND BLINDED MY HUSBAND INSTANTLY. MY HUSBAND SUFFERED A TEAR IN THE LEFT MUSCLE AND PERMANENTLY LOST THE VISION IN THAT EYE, TORN IRIS ON BOTH EYES, BLOOD CLOTS IN BOTH EYES; CORNEA DAMAGE TO BOTH EYES... THE LIST IS LONG. HE HAS HAD 8 EYE SURGERIES AND WE ARE STILL UNSURE OF HE WILL LOSE THE REST OF WHAT VISION HE HAS IN THE RIGHT EYE. FORD HAS HAD MANY CASES SINCE THEN, BUT WILL STILL NOT RECALL THESE CARS FOR 1992-1996, WHICH INCLUDE THE GRAND MARQUIS. FORD LOST A CASE IN 2000 (HOFFMAN V. FORD) AND ACCORDING TO AUTOMOTIVE NEWS: FORD WAS AWARE OF AIRBAG COMPLAINTS THAT HAD BEEN MADE BY CONSUMERS, BUT FORD SAYS THEY DID NOTHING BECAUSE NO ONE EVER FILED A LAWSUIT. SINCE THEY LOST THE HOFFMAN CASE, FORD STILL HAS NOT RECALLED THE CARS FOR THE DEFECTIVE AIRBAGS. DURING A $1 BILLION COST SAVING BY FORD, THEY CHANGED THE AIRBAG SENSORS FROM 5 TO 3 SENSORS. THIS SAVED FORD $18-25 PER CAR. THIS COST SAVING IS COSTING PEOPLE THEIR LIVES OR THEY ARE BEING BLINDED WHEN THE AIRBAG DOESN'T GO OFF WHEN IT SHOULD. THE 1993 FORD CROWN VIC'S AIRBAG IS RELEASED INTO YOUR FACE AT . WHEN ARE THE CONSUMERS AND JURIES GOING TO BE TOLD THE TRUTH ABOUT THESE AIRBAGS AND THEIR DANGERS. AIRBAGS MAY SAVE LIVES BUT THEY ALSO BURDEN A FAMILY WITH FINANCIAL RUIN, A LIFETIME OF MEDICAL BILLS AND EMOTIONAL DISTRESS AND FORD TAKES NO RESPONSIBILITY FOR THE RESULTS TO US CONSUMERS. WE LOST OUT CASE AGAINST FORD.*AK
Crash
1 injured
CONSUMER JACKED THE VEHICLE UP TO CHANGE THE OIL. WHILE CHANGING THE OIL THE JACK BROKE, AND THE VEHICLE CAME DOWN. THE JACK SHREDDED IN THE GROVES. *AK THE CONSUMER BEGAN LOWERING THE JACK. ONE TURN OF THE SCREW AND THE JACK FAILED. *TC
WHEN DRIVING AT AN UNDETERMINED SPEED HOOD OPENED. THIS CAUSED CONSUMER TO PULL OFF THE ROAD. CONSUMER WAS ABLE TO TIE DOWN THE HOOD AND DROVE THE VEHICLE HOME. *AK *SC
ON JUNE 6, 2004 WHILE DRIVING AT APPROXIMATELY 35 MPH THE PASSENGER SIDE FRONT END DROPPED DOWN AND SCRAPED THE PAVEMENT, THE STEERING WHEEL JUMPED AROUND AND THE RIGHT FRONT TIRE BLEW. LOOKING UNDER THE CAR REVEALED THAT THE LOWER CONTROL ARM BALL JOINT HAD SEPARATED AND PULLED FREE FROM THE CONTROL ARM. THE LOWER CONTROL ARM HAD BEEN FORCED INTO THE SIDEWALL OF THE TIRE AND GOUGED A HUGE HOLE IN IT. HAD THIS HAPPENED AT HIGHWAY SPEEDS IT COULD HAVE BEEN CATASTROPHIC WITH LOSS OF CONTROL OF THE VEHICLE. THE EXPOSED BALL JOINT END WAS DRY (NO LUBRICANT) AND I COULD SEE GALLING ON THE UPPER TOP HALF OF THE "BALL". THESE ARE SEALED BALL JOINTS THAT HAVE NO GREASE FITTING AND THUS NO PROVISION FOR LUBRICATION. THE CAR HAD TO BE TOWED. IT IS SITTING IN MY DRIVEWAY AT THIS TIME AVAILABLE FOR INSPECTION BY ANYONE. I LOOKED UP RECALLS ON THE INTERNET AND FOUND NHTSA RECALL HISTORY LISTING "1992-99: BEARING WITHIN LOWER BALL JOINT CAN WEAKEN SLOWLY DURING USE AND EVENTUALLY CRACK; COULD RESULT IN SEPARATION, ALLOWING CONTROL ARM TO DROP TO THE GROUND" AND ELSEWHERE RECALL NO. 1998251 REFERS TO CROWN VICTORIA " BEARING LOADS CAN LEAD TO THINNING AND EVENTUAL CRACKING OF THE LOWER CONTROL ARM BALL JOINT" . I ALSO FOUND NHTSA RECORDS OF BALL JOINT FAILURES UNDER THE ODI ID NUMBERS OF: 835503, 713546, 505865, 700771, 714657, 710815. I ALSO FOUND AT ALLDATA.COM UNDER AUTOMOTIVE RECALLS A TSB NO. 98S37 OF DEC. '98 "RECALL - FRONT LOWER CONTROL ARM BALL JOINT REPLACEMENT". I CALLED FORD ON JUNE 8, 2004 AND TALKED TO A REP NAMED NORMAN (I.D. NO. 2357) AND CASE REFERENCE NO. [XXX] AND HE TOLD ME THAT MY CAR [XXX] HAD NO RECALL NOTICES AND THEREFORE IT'S NOT A PROBLEM. I TOLD HIM THAT THIS DEFECTIVE VEHICLE SITUATION COULD CAUSE A FATAL VEHICLE ACCIDENT AND ASKED TO TALK TO HIS SUPERVISOR. HE TOLD ME THAT THERE WASN'T A SUPERIOR I COULD TAKE THE MATTER UP WITH. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
THROTTLE STUCK IN REVERSE. AS A RESULT, DRIVER LOST CONTROL OF VEHICLE AND HIT A HOUSE. VEHICLE CAME TO A STOP AFTER CRASHING INTO A BRICK WALL. *AK
Crash
WHILE DRIVING FRONT PASSENGER SIDE TIE ROD SNAPPED. CONSUMER LOST STEERING CONTROL. CONSUMER MANAGED TO PULL OVER, AND HAD VEHICLE TOWED TO DEALERSHIP. *AK
THE CONSUMER STATED THE HEADLIGHT LENSES WERE DISCOLORED. *AK *JB
I HAVE HAD TWO FORD CROWN VICS, A 1992 AND NOW A 1993. IN BOTH VEHICLES THE DRIVER'S SIDE SEAT FRAME, ON THE FRONT LEFT CORNER, SHEARED. THIS LEFT THE BOLT STILL ANCHORED TO THE SLIDER FOR THE SEAT ADJUSTER. THE SEATS ROCK BACK AND FORTH. NOT ONLY IS THIS A SAFETY ISSUE, BUT IT MAKE THE SEAT EXTREMELY UNCOMFORTABLE. I DON'T HAVE EXACT DATES AS TO WHEN THIS HAPPENED. THE DATE ON THE FORM IS WRONG AND ONLY SHOWS BECAUSE IT WAS A REQUIRED FIELD. *JB
FUEL TANK ASSEMBLY BRACKETS. *JB
Crash
THE CONSUMER PURCHASED AN OLD POLICE VEHICLE WHICH HAS BEEN RECALLED TO PROVIDE A SAFETY SHIELD AROUND THE FUEL TANK. THE VEHICLE WAS TAKEN TO A DEALER WHO INFORMED THE CONSUMER THAT ONLY ACTIVE POLICE OFFICERS WERE GOING TO RECEIVE THE SHIELD. THE CONSUMER FEELS THE SHIELD SHOULD BE INSTALLED ON ALL RECALL VEHICLES NOT JUST THE ACTIVE POLICE VEHICLE. *NLM
VEHICLE WOULD START INTERMITTENTLY,AND SPARKS WOULD BE SEEN WHEN SWITCHING ON. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK
WHILE THE VEHICLE WAS IN PARK, WITH NO KEYS IN THE IGNITION, A SMALL CHILD GRABBED THE GEAR SHIFTER. WITH ONLY SLIGHT PRESSURE, THE VEHICLE SLIPPED OUT OF GEAR AND ROLLED BACKWARDS DOWN A HILL, WEDGING A 16 YEAR OLD FEMALE IN THE REAR DRIVER'S SIDE DOOR, THEN PINNING THE FEMALE BETWEEN TWO VEHICLES. THE FEMALE WAS PRONOUNCED DEAD AT A LOCAL HOSPITAL SEVERAL HOURS LATER, AS A RESULT OF THE INJURIES RECEIVED FROM THE VEHICLE.*JB
Crash
1 deaths
NO SUMMARY LISTED FOR ABOVER VEHICLE. *AK
SPEED CONTROL WILL NOT DESENGAGE UPON TAPPING ON BRAKES. CONSUMER HAS CONTACTED DEALER. *AK
WE HAD TO HAVE THREE OF THE CARS WINDOWS WORKED ON - THEY WOULD NOT GO UP OR DOWN. NOW THE DRIVER SIDE WINDOW HAS QUIT WORKING A SECOND TIME. WE DO NOT EXCESSIVELY USE THE WINDOWS. I AM THE SOLE DRIVER OF THE CAR AND USUSALLY JUST TAKE IT TO WORK 2 MILES AWAY FROM HOME AND BACK. I USE THE AC. EACH TIME WE HAVE THE WINDOWS REPAIRED IT IS $200 OR GREATER. SO FAR WE HAVE $600 INTO THE WINDOWS. WE WILL PROBABLY NOT FIX THEM ANYMORE WHEN THEY BREAK. WE UNDERSTAND FROM CRUISING THE INTERNET THAT THIS IS A COMMON COMPLAINT WITH THIS MAKE AND MODEL AND YEAR OF CAR. IS THERE ANYTHING THAT CAN BE DONE? WHEN THE DRIVER SIDE WINDOW QUIT WORKING FOR THE SECOND TIME, THAT WAS REALLY ANNOYING. WHENEVER I NEED TO USE THAT WINDOW (MORE FREQUENTLY THAN THE OTHERS)- I HAVE TO OPEN THE DOOR GET OUT OF THE CAR.*AK
HEADLIGHT COVERS ARE DISCOLORED SO BADLY THAT CONSUMER IS NO LONGER ABLE TO DRIVE AT NIGHT, VISIBILITY IS GREATLY REDUCED.*AK
ON WEDNESDAY, APRIL 11, 2001 AT APPROXIMATELY 2:15 PM CDT, A FIRESTONE PASSENGER CAR TIRE FT70C FLATTENED AND DISINTEGRATED AT 70+ MPH ON INTERSTATE 40 EASTBOUND MILE MARKER 262. THE VEHICLE WAS A 1993 FORD CROWN VICTORIA. THE TIRE WAS ON THE RIGHT FRONT. I WAS ABLE TO KEEP CONTROL AND GET TO THE SIDE OF THE ROAD WITHOUT FURTHER INCIDENT.*AIK (DOT NUMBER: EL34 TIRESIZE: P215/70R15)
THESE TIRES ARE PURPORTEDLY GOOD FOR 3 YEARS OR 70,000 MILES. THEY ARE ALSO SUPPOSE TO BE GOOD UP TO 112 MPH. HOWEVER, WHEN THE PREVIOUS OWNER LEARNED OF OUR WRECK , HE PROVIDED ME WITH RECEIPTS WHICH SHOWED THAT TWO OTHER TIRES FROM THE ORIGINAL FOUR FAILED AT 153,240 MILES AND 143,911 MILES. HE ORIGINALLY BOUGHT THEM AT 106562 MILES. THESE TIRES ARE TOUTED AS GOOD FOR 70,000 MILES AND THEY ARE GOING TO GET SOMEONE KILLED. MARVIN MORRIS AT 281-579-2174 WITNESSED THE TIRE SHREDDING AS DID KAWAL PATEL AT 281-575-4360 (ALSO 281-693-2353).*AK (DOT NUMBER: 0B34PT0070 TIRESIZE: 215/70R15)
Crash
WHILE BACKING OUT FROM A PARKING SPACE FROM A STAND STILL, LEFT TIE ROD BROKE WITHOUT WARNING. VEHICLE COULD NOT BE STEERED AND HAD TO BE TOWED.*AK